We serviced a
WHIRLPOOL WASHER
Model WtW6120HW0
Near Broadlands, VA 20148
Ricky E.
Job Details: 02/27/2023
"installed part, unit cks ok.."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Radiant, VA 22732
Eric F.
Job Details: 02/27/2023
"Installed valve, tested unit, unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Chevy Chase, MD 20815
Roberto I.
Job Details: 02/27/2023
CX complaint door handle broke.Confirmed broken door handle. Replaced outer door assy using pre id part. Unit tested ok. Collected $175
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Stone Ridge, VA 20105
Daniel J.
Job Details: 02/27/2023
side light in fridge section out replaced all single point modules with three point modules
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Washington, DC 20002
Shawn D.
Job Details: 02/27/2023
cx complaint unti is not cleaning the dishes and said last trip side of cabinet is messed up. checked before and after pics and damage is not in them so showed cx. inspected unit then checked for errors and had fae2 f8e2 f8e4 so cleared them and ran service cycle and unit fills with water good but wash motor is weak and barley had pressure to push thewater out the spray arms. ran unit on normal operation and wash motor is weak. gave cx quote and he said i might as well buy a new dishwasher. i told cx to reach out to customer servie and see if they will help him out. collected for service fee
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Newport News, VA 23602
Lucas R.
Job Details: 02/27/2023
"cx complaint unit making noise, not starting, checked unit found drain pump running constantly, pressure hose restricted, cleared hose, calibrated, tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Silver Spring, MD 20904
Brian F.
Job Details: 02/27/2023
"Cx states unit not working. Reinstalled, tested and confirmed. Installed new capacitor, clutch kit, and shield. Leveled and calibrated unit, cleared errors, ran auto test cycle, completed without error. Cx started normal cycle before I left."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near Fort Washington, MD 20744
Shane B.
Job Details: 02/27/2023
installed all ordered parts. restored power and tested unit for cx. unit is workign as designe.d
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Vienna, VA 22182
Leon
Job Details: 02/27/2023
cx complaint was unit lights wasnt cuting on confirmed the complaint replaced the led module unit started to work great
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near College Park, MD 20740
Brian F.
Job Details: 02/27/2023
"Cx states FC door switch defective. Tested and confirmed. Installed new switch, tested, unit is now working properly."
We serviced a
JENN-AIR RANGE
Model JGD8348CDP
Near Leesburg, VA 20175
Ricky E.
Job Details: 02/27/2023
"installed parts, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Quinton, VA 23141
Orbie
Job Details: 02/27/2023
"cx complaint unit not cooling. checked unit found frozen evap, defrosted evap and found brown wire to defrost heater loose from connector. repinned connector and tested unit. unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Arlington, VA 22209
Lloyd B.
Job Details: 02/27/2023
"Cx complained the unit had an error. Inspected the unit and found a LF error. In diagnostics, the water from the cold valve was slow. Installed new valve and tested and it now fills as designed. job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model GU1500XTLS3
Near Arlington, VA 22204
Lloyd B.
Job Details: 02/27/2023
"Cx complained the unit would not run a cycle. Inspected the unit and found that it runs for 30 seconds, stops running, the sani light flashes and it begins to run again for 1 min and repeat. Explained all to tech support and he says it may need a new control but the part is no longer being made. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Parkville, MD 21234
Eric W.
Job Details: 02/27/2023
cx had to leave to go to work cx will call to reschedgle
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Reston, VA 20194
Christian C.
Job Details: 02/27/2023
Cx complaint of a crack on cooktop. Inspected unit found thermal crack on FL burner area. Installed new cooktop. Unit is working as designed.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS0
Near Reston, VA 20191
Christian C.
Job Details: 02/27/2023
"Installed LR element, LR switch, and cooktop provided by cx. Tested all burners. All heating up. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Keezletown, VA 22832
Danny R.
Job Details: 02/27/2023
installed parts checksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Beltsville, MD 20705
Brian F.
Job Details: 02/27/2023
"Unit IW according to entitlements. Cx states water leaking from FC into RC, confirmed complaint. Inspected unit, found defrost drain hole blocked with ice, cleared ice and resecured defrost heater according to VIA internal service pointer #002. Unit is now working properly."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Fulton, MD 20759
Robert L.
Job Details: 02/27/2023
"cx complaint squeeking noise, found left roller screeching and idelr worn from drum movement, replaced rollers and idler from pre-id, tested all ops ok"
We serviced a
IKEA DISHWASHER
Model IUD7070DS3
Near Germantown, MD 20876
Ricardo S.
Job Details: 02/27/2023
"Cx complains that the unit not drying or disolving the soap.. i ran diagnsotic test mode, found an error code f-1 heater circuit fail.. connections cks ok, ran test and heater circuit works fine, cx need to ran the hot water fisrt at the sink.. water temp inside the dw read 121 degrees., water pressure is good."
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Potomac, MD 20854
Julian H.
Job Details: 02/27/2023
MAYTAG 5yr warranty PER ENTITLEMENTSCX complaint about unit not draining give a F9E1 long drain error confirmed water on tub went to the bottom and found wires are pulling away from connector to pump reconnect wire tested and working properly
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Potomac, MD 20854
Julian H.
Job Details: 02/27/2023
CX complaint about unit not draining all the way intermittently will have to run drain&spin cycle to finish regular cycles went to diag no errors pump running open front checked resistance on pump little high 21oh open filter confirmedno obstructions replaced drain pump asm from preid tested & working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Spotsylvania Courthouse, VA 22551
Tanner B.
Job Details: 02/27/2023
Found loose connection on fc evap harness for thermisitor . reseated and tested unit. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Louisa, VA 23093
Kyle A.
Job Details: 02/27/2023
Replaced element as per service notice.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Spotsylvania Courthouse, VA 22551
Tanner B.
Job Details: 02/27/2023
"CX Concern the unit not cooling in fc and not making for a point of time .. found temps set at -2 and 35 .. actual temps are 0.5 and 36 degrees.. all components passed in diag .. temps are good .. raised unit / leveled to verifiy units doors will close/ seal .. Unit isn working as designed , couldnt replicate issue that cx was having .. Job complete"
We serviced a
KITCHENAID RANGE
Model Ksgg700ess3
Near Bethesda, MD 20816
Roberto I.
Job Details: 02/27/2023
"CX complaint gas odor when nothing is on.Used gas leak detector and tested for leak broil and bake burners, all surface burners, all around manifols, gas regulator, gas valve, tubing and connections, gas supply and shutoff valve. I was unable to confirm any gas leak"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Laurel, MD 20723
Robert L.
Job Details: 02/27/2023
"cx complaint not holding temp, after long preheat temp drops, found bake element seperated back left corner, replaced element from pre-id, tested all ops ok, collected $230 MC, parts CBE"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Stafford, VA 22554
Robert W.
Job Details: 02/27/2023
Replaced Sump and Control ran diag unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details: 02/27/2023
Installed new harness and tested unit. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Chesterfield, VA 23838
John P.
Job Details: 02/27/2023
CX complaint unit leaking water checked unit found upper corners of dishwasher gasket concaved in causing water to leak around gasket and downsides of door frame causing water leaking onto the floor replaced gasket tested working as designed
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Quinton, VA 23141
Orbie
Job Details: 02/27/2023
"installed dispenser. tested unit, working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Baltimore, MD 21218
Eric W.
Job Details: 02/27/2023
cx complant of fridge to coold and ice still clumping adjusted temps on ui and adjusted waterflow on icemaker cx will watch unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fredericksburg, VA 22408
Tanner B.
Job Details: 02/27/2023
Cycled power and installed new filter housing.. recalibarted units measured fill and verified operation. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Richmond, VA 23238
Joseph D.
Job Details: 02/27/2023
Reconnected loose wire to terminal block. Unit now powers on properly.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Richmond, VA 23230
Chris B.
Job Details: 02/27/2023
cx comp unit will not heat insp unit conf cx comp found 240v at term block found wire not seated on elm seated wire trested unit working as desighned
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Mechanicsville, VA 23116
Chris B.
Job Details: 02/27/2023
cx comp unit will not start insp unit conf cx comp found 120v at control and no green light found drain pump at 19 ohms replaced control tested caibrated unit working as desighned collected 120 sc 110 labor 222.14 part 15 ship 13.33 tax toatal collected 480.47 cc
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Germantown, MD 20874
Ricardo S.
Job Details: 02/27/2023
"Replaced cntrl board, reset power, i ran diagnostic test mode, unit works ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ABD2533DES
Near Burtonsville, MD 20866
Andrew H.
Job Details: 02/27/2023
Customer complaint is at the unit is not dispensing water. Inspected unit found no water coming out of dispenser I checked water filter and found water filter not fully installed. I installed water filter and flushed water through dispenser. Unit is not working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Bethesda, MD 20817
Roberto I.
Job Details: 02/27/2023
"Called thech line, was told me the product was set for exchange. Called Whirlpool trade care team and they confirmed it to me. Called Cx to advise, there was no reason for me to drive there."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HB7
Near Ellicott City, MD 21043
Robert L.
Job Details: 02/27/2023
"9089C town and country....cx complaint not heating , found mag activatig but not heating, replaced magnetron and diode, trested all ops ok, unit had one mounting screw and no cooktop bulb reported to maintenance, if they call back for light staying on order control #W11552018"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Alexandria, VA 22312
David J.
Job Details: 02/27/2023
"Cx complaint of damage. Unit need front panel, cabinet lint trap, brace support bracket and lint support. Will return once all parts arrive ; ordrng 1 W10208198 (Front panel bracket) and 2 W11233548 (Panel side white)s and 1 W11490879 (Front panel) and 1 W10673493 (Front bulkhead) and 1 W11483547 (Dryerlint screen) and 1 W11211470 (Lint housing) and 1 2ndtech (2nd tech)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Silver Spring, MD 20902
Andrew H.
Job Details: 02/27/2023
Customer complaint is unit had sound coming from gear case. I replaced the gear case and cam assembly. I ran auto test mode and calibration. Unit now working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Myrtle Beach, SC 29588
Rolf K.
Job Details: 02/27/2023
CX complains no cool. Ran all diagnostics found no issues. This model was a warranty replacement delivered on 01/11/23 . The previous model and serial are krmf706ess01 k93002644 Found compressor running and getting hot and making noise but no frost pattern what so ever. Need sealed system tech. Ordering 1 W11578205 and 1 W11109499; ordrng 1 W11578205 (compressor) and 1 w11109499 (drier tube)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS10
Near Potomac, MD 20854
Roberto I.
Job Details: 02/27/2023
"Replaced icemaker, it cycled and filled immediately. Collected $125"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Chesapeake, VA 23321
Zachery R.
Job Details: 02/27/2023
"cx complaint rc door not sealilng, checked unit, verified issue, tried adjusting door, no luck, will need 2nd tech to pull unit out. ordering 2nd tech to complete repair, advised cx via office would reach out for return visit.; saved tckt"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Georgetown, DE 19947
Michael E.
Job Details: 02/27/2023
Replaced the inlet valve as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Portsmouth, VA 23701
Zachery R.
Job Details: 02/27/2023
"cx complaint unit not drying, checked unit, come to find moisture build in console, unit has poor airflow, advised cx to have house vents cleaned for shorter dry times. ordering console to complete repair.; ordrng 1 W11384512 (console)"
We serviced a
MAYTAG DRYER
Model MGDE300VF1
Near Chesterfield, VA 23832
John P.
Job Details: 02/27/2023
CX complaint unit not heating consistently checked unit found one of the coils open replaced coils tested working as designed
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Conway, SC 29526
Rolf K.
Job Details: 02/27/2023
CX complains front left burner continuing to heat on low. Found bad switch. Ordering 1WPW10434452; ordrng 1 WPW10434452 (dual surface element switch left front)
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS09
Near Richmond, VA 23237
John P.
Job Details: 02/27/2023
CX complaint unit not exhausting outside checked unit and found damper on back side of unit not opening causing unit to not be able to exhaust adjusted damper tested working as designed
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS
Near Norfolk, VA 23503
Carl A.
Job Details: 02/27/2023
cx will call to reschudle as tented is not there; saved tckt
We serviced a
MAYTAG WASHER
Model WFW5605MW0
Near Mechanicsville, VA 23116
Chris B.
Job Details: 02/27/2023
helped tom
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Virginia Beach, VA 23464
Zachery R.
Job Details: 02/27/2023
"cx complaint unit nonresponsive. checked unit, unit is being supplied with 122vac, checked at outlet and control, control only sending 35vac out. ordering controls to complete repair. advised cx they will be contacted for return visit.; ordrng 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 W10804160 (cntrl-elec)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Richmond, VA 23234
John P.
Job Details: 02/27/2023
CX complaint unit making knocking noise checked unit found wire harness unhooked from cabinet causing it to smack against panel when unit in spin reseated and secured harness to cabinet tested working as designed
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Norfolk, VA 23518
Carl A.
Job Details: 02/27/2023
"replaced all parts to find that inner tub is out of round ordering tun assy; ordrng 1 11550649 (control) and 1 W11460604 ( Assembly, Tub And Drum) and 1 LOOK/LOOK"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Powhatan, VA 23139
Joseph D.
Job Details: 02/27/2023
SLEICHTERs@gmail.com adjusted lonkot. Unit working properly. Gas valves working properly
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Virginia Beach, VA 23455
Carl A.
Job Details: 02/27/2023
"cx complaint of unit not working ohmed out water valves to be bad, replaced vavle and sdtill problem to be with sump and motor and possible control board as welll ordering parts needed for repairs; ordrng 1 W11175771 (Dishwasher Water Inlet Valve CA / VS) and 1 W11178672 (Dishwasher Pump and Motor) and 1 W11120155 (Control, Electronic), used 1 W11175771 (washer Water Inlet Valve CA / VS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Richmond, VA 23225
John P.
Job Details: 02/27/2023
"CX complaint unit freezing food in fresh food compartment checked temps found fresh food at 37 freezer at 6 unit set to recommended heard no abnormal noises did install retention sleeve for freezer rack sent to customer from whirlpool, unit working as designed"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Virginia Beach, VA 23455
Carl A.
Job Details: 02/27/2023
"cx complaint of unit not cooling,checked found temps to be at 30 in freezer,43 in fresh food compartment ,ohmed out thermistor at 7.38 ohms draw .8 of amp on compressor called techline spoke with Robert was advise to replace control board break down as follows 1/W11190849,contrl-boxservice call break down as follows service call 120.00parts 79.09shippjng 15.00labor 110.00sub total 324.09tax 4.75grand total 328.84deposit 328.84; ordrng 1 W11190849 (contrl-box)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Sandston, VA 23150
Orbie
Job Details: 02/27/2023
"cx complaint unit not working. checked unit found oil on belt shield, cam gearcase. unit needs gearcase. informed cx about unit needing parts and quoted $733.54 for P+L. cx advised to put unit back together and that they were going to purchase a new unit."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Wilmington, DE 19809
Taylor F.
Job Details: 02/27/2023
Cx complaint is front glass defective. Ordering front glass. Cannot reschedule at this time.; ordrng 1 W11176456 (glass-door)
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Mechanicsville, VA 23111
Chris B.
Job Details: 02/27/2023
replaced heater tested unit working as desighned s17304 also unit will need sump motor W11416363 cx stated unit is under ext warranty
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS20
Near Georgetown, DE 19947
Michael E.
Job Details: 02/27/2023
CX complaint: clock loses time. Testreed and verified comploaint. F6E0 error code. Plugs were secure and we had good continuity in harness from control to UI. Ordering console. Cannot reschedule due to SO part; ordrng 1 W11616683 (console)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Henrico, VA 23233
Thomas B.
Job Details: 02/27/2023
Found water in drip pan emptied and tested unit now functions Normally
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Williamsburg, VA 23188
Lucas R.
Job Details: 02/27/2023
"cx complaint unit not cleaning dishes, checked unit, no error codes at this time, cleaned out spray arms, ran diag, heard noise from diverter possible leak potenttial if diverter fails, also found dispenser door not opening.; ordrng 1 W11178672 (pump&motor) and 1 W10861000 (detergent dispenser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM01
Near Greenbelt, MD 20770
Brian F.
Job Details: 02/27/2023
"Cx states dispenser not working, tested and confirmed. Installed new dispenser and UI, tested, unit is now working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Stephens City, VA 22655
Ezra M.
Job Details: 02/27/2023
"showing f7e1, replaoid actuator and calibrated.; ordrng 1 W11481722 (Shift Actuator em vs), used 1 w11481722 (Shift Actuator) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE70FXWH5
Near Crofton, MD 21114
Dustin F.
Job Details: 02/27/2023
"CX complaint: Unit not draining and leaking all over floor. Inspected unit, Confirmed CX complaint. Unit tries to drain but pump grinds ( even with nothing clogging) unit keeps throwing drain, diverter and wash motor codes. Got it to fill and wash once and it leaked water all over the floor under unit near diverter. Unit needs new sump/motor and drain pump. CX doesnt wanna repair unit, saved quote in SD. charged cx svc fee.F8E3 - Drain pump faolureF9E1 - Diverter failure code"
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Baltimore, MD 21209
Shane M.
Job Details: 02/27/2023
cx complaint the unit isnt heating or spinning. found F2E1 cleared codes. tried to start cycle. click on relay on board then no actions. ordering control board w drive motor. unit has 240v.; ordrng 1 W11525997 (control board) and 1 W11549461 (drive motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Clinton, MD 20735
Shane B.
Job Details: 02/27/2023
"complaint is the FC door being hard to close and door alarm going off. when i arrived i found the door looked closed, door alarm was not on but FC door has a gap at the top of the door. i removed door. found left side rail was stuck a few teeth forward. removed rails and reinstalled so they were straight. door now closes fully. unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW
Near Charlottesville, VA 22901
Danny R.
Job Details: 02/27/2023
cx xsaid unit is giving erro codes and wont run checked unit had long drain code and drain pump is loud will order new pump; ordrng 1 WPW10605427 (drain pump)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fannettsburg, PA 17221
Andrew S.
Job Details: 02/27/2023
Per previous diag I was able to access and replace the capacitor. I then tested the unit and found that it is now functioning as intended. Job complete
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Brightwood, VA 22715
Eric F.
Job Details: 02/27/2023
"Went to install magnetron, found magnetron tip severely bent. Ordering new magnetron.; ordrng 1 W11596034 (Magnetron)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near North Myrtle Beach, SC 29582
Jason T.
Job Details: 02/27/2023
"Installed parts to complete the repair, calibrated and tested unit...working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Culpeper, VA 22701
Eric F.
Job Details: 02/27/2023
"Confirmed cx complaint unit freezing up in freezer, not cooling in fridge. Found unit not going into defrost mode, could not read continuity through thermal fuse. Ordering harness + thermal fuse, will use thermistor on return if necessary. Ordering control in the even that the previous one was damaged.; ordrng 1 W11573117 (Evap harness + thermal fuse) and 1 W11546690 (control) and 1 look"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Potomac, MD 20854
Roberto I.
Job Details: 02/27/2023
"Replaced parts, ran a calibration cycle and then a test cycle. The unit worked as designed"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Brentwood, MD 20722
Samuel R.
Job Details: 02/27/2023
cx complaint unit is barely washing and doesnt complete cycle.inspected unit and found unit to be barely agitating.ran a service cycel unit would barely spin.trued starting a cycle and unit would freeze.unt will need a new control and motor.W11170317 0 tribles W10890624 0 tribles; ordrng 1 W11170317 (main control) and 1 W10890624 (motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Adamstown, MD 21710
Ricardo S.
Job Details: 02/27/2023
Replaced parts. unit tested and wotks fine
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Crozet, VA 22932
Danny R.
Job Details: 02/27/2023
ccx says is loud found pully and belt are slipping will need new pullyand belt; ordrng 1 W10721967 (pully) and 1 W11239857 (belt)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC3
Near Chesterfield, VA 23838
John P.
Job Details: 02/27/2023
"Tested unit through spin cycle auto test cycle and drain and spin was unable to replicate noise even the CX stated it always done it in the spin,Per cX's description sounds like cam was not fully engaging causing cam assembly to slip replaced cam assembly and actuator calibrated tested working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Georgetown, DE 19947
Michael E.
Job Details: 02/27/2023
CX complaint: groaning noise. Tested and verirfied complaint. I found it is the diffuser making the noise. Ordering diffuser. Cannot reschedule due to only 3 left on system. CX would prefer ME for return visit if possible.; ordrng 1 W11236851 (diffuser)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Mechanicsville, VA 23111
Chris B.
Job Details: 02/27/2023
cx comp unit makes loud noises insp unit conf cx comp found obstruction in washpalte removed obstruction tested unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Bealeton, VA 22712
Eric F.
Job Details: 02/27/2023
"Confirmed cx complaint unit not dispensing water properly. Took filter out, unit dispenses properly with bypass. Cx going to test a new filter to see if it works, will call back if issue persists. Created quote for filter housing if cx calls back."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Baltimore, MD 21211
Shane M.
Job Details: 02/27/2023
cx canceled over the phone.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Charlottesville, VA 22902
Kyle A.
Job Details: 02/27/2023
Cx complaint of unit leaking. Did confirm and found bottom seal torn and leaking into drainage trough. Also found very minor leak at dispenser. Order seal and dispenser.; ordrng 1 W11412300 (Dispenser) and 1 W11606677 (Seal)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Baltimore, MD 21216
Shane M.
Job Details: 02/27/2023
installed new capacitor. unit working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Georgetown, DE 19947
Michael E.
Job Details: 02/27/2023
Replaced the FC thermistor as per previous diagnosis. Did not replace evap harness since thermistor did not go through evap harness. CX showed me a video of IM getting hung up on ice. It is stopping the scoop from rotating. Ordering IM. Schedukled return visit for 3/3 any time; ordrng 1 W11556926 (IM)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Baltimore, MD 21216
Shane M.
Job Details: 02/27/2023
installed lid. unit working properly.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Millsboro, DE 19966
Michael E.
Job Details: 02/27/2023
CX complaint: cooling fan runs after use until unit is reset at breaker box. Tested and verified complaint. No error codes. 35min bake and cooling fan lower oven ran for an hr after bake until CX shut breaker off and on. Ordering both controls to make sure we get the correct one. Lower oven control needed. Scheduled return visit for 3/6 any time; ordrng 1 W11261167 (control) and 1 W11261169 (control)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Washington, DC 20002
Shawn D.
Job Details: 02/27/2023
cx complaint unti trips breaker after running unit for 5 minutes. inspected unit and ran unti for 5 minutes and tripped breaker pulling 7 amps and only got 8 amps 1 time. called techline spoke to butch and recomended cx get a electrican sounds like a breaker issue. infomred cx and he does not beleive me. so we then hooked unit up to extension cord to another outlet and that outlet does not trip. breaker is the issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Virginia Beach, VA 23456
Branden R.
Job Details: 02/27/2023
"cx complaint refrigerator frosting in freezer, not making ice, not dispensing water checked unit and found freezer rails stiff causing door to not shut and cause warm air to enter unit . also found water lines in the back of unit will need to be replaced along with 3way valve . ordering all parts for repair .; ordrng 1 WPW10420083 (valve) and 2 W11265130 (rails)s and 1 WPW10284684 (bracket L) and 1 WPW10284685 (bracket R) and 1 W11181718 (tube)"
We serviced a
MAYTAG WASHER
Model WFW5605MW0
Near Mechanicsville, VA 23116
Thomas B.
Job Details: 02/27/2023
Cx complaint unit is not working properly inspected unit removed and replaced the supplied parts tested for proper use unit now functions Normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Glen Burnie, MD 21061
Dustin F.
Job Details: 02/27/2023
"CX complaint: not coolingInspected unit, confirmed cx complaint and heavy frost/ice buiildup on evap cover.Removed cover and found defrost heater was unplugged/brown wire backed out of connector. took pic and reconnected after fixing. then put unit into test mode and used cup of water to confirm Defrost function. Ordering new evap harnass to avoid any further issues.; ordrng 1 W11650660 (Evap harnass heater assembly W fuse) and 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rosedale, MD 21237
Eric W.
Job Details: 02/27/2023
cx complant of door not closing on its own inspected unit found fridge door is set to high and hindge is hitting the top of door causing it not to close on its own lowered door and retested unit unit now working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Glen Burnie, MD 21061
Dustin F.
Job Details: 02/27/2023
"Cx Complaint: Not dispensing ice. makes ice but doesnt dispense. Inspected unit, confirmed CX complaint, Cleaned and cleared out blades,motor, and bin. can not get unit to properly dispense ice. Also found Right side RC door gasket ripped and needs to be replaced.Unit needs new ice bin,Gaskett, and Auger motor; ordrng 1 W11185686 (RC ice container) and 1 W11310391 (Auger motor) and 1 W10830055 (RC door gaskett)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Essex, MD 21221
Eric W.
Job Details: 02/27/2023
complant of unit shaking to much inspected unit found the back loeft suspention not atached to tub reinstalled and tested several times unit now working
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB04
Near Virginia Beach, VA 23452
Zachery R.
Job Details: 02/27/2023
"cx complaint ice not dispensing. checked unit, door switch is doog, auger motor readeing 4.6 ohms, motor only getting 3vac, ordering control and auger to complete repair.; ordrng 1 WPW10366605 (cntrl-elec) and 1 WPW10317991 (motor)"
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS04
Near Cockeysville, MD 21030
Emmanuel R.
Job Details: 02/27/2023
"Cs mw oven combo, oven no heating, confirmed complaint. I Found the bake element has no continuity open short. Control sending 120v. Replaced heater element and tested unit. Unit is now working as designed. collected $413.80"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404ESS3
Near Shippensburg, PA 17257
Andrew S.
Job Details: 02/27/2023
Cx complaint is that the unit is not cleaning dishes. Upon arrival I found an F9E4. I then ran the diag test and I found that the sump is spraying but the lower spray arm is clicking and staying stationary. I am ordering the sump and spray arm. please contact cx when the parts are avialable to schedule the return visit.; ordrng 1 W10861526 (Sump) and 1 W10860176 (Lower Spray Arm)