We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Purcellville, Virginia 20132
Ezra M.
Job Details:
11/09/2023
"found compressor oil on bottom of fill tube pinch, removed temp seal, installed fill tube, filled sys with 140 psi nitrogen, no loss over 20 mins, vacuumed to -29, no pressure loss for20 mins, verified unit getting full frost pattern. unit cooling. also reinstalled shutoff arm in ice maker.; ordrng 1 W11506635 (coupler em vs), used 1 W11506635 (COUPLER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Gaithersburg, Maryland 20882
Ricardo S.
Job Details:
11/09/2023
"Cx complains that the unit not making ice, inspected unit, cks fc temp 3 degrees, Rc temp 40 degrees, good air flow.. ran test mode and found an error code e5 ice maker thermistor problem, ran test 57, 58 and 59 ice motor cks ok, harvest good. the fill tube heater and dual vavle cks and works fine, ice maker problem, order parts; ordrng 1 w11658802 (ice maker) and 1 w11575358 (motor evap)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Clarksburg, Maryland 20871
Ricardo S.
Job Details:
11/09/2023
"Replaced drain piump assy, unit tested and washer works fine"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Monrovia, Maryland 21770
Ricardo S.
Job Details:
11/09/2023
"the customer complains about a rust stain in the cooktop, inspectred unit and confirm the problem, the client uses the correct cleaner, This complaint passed the 30 day cosmetic policy."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HP500
Near Haymarket, Virginia 20169
Daniel J.
Job Details:
11/09/2023
after last vist unit made a half container of ice than stopped test 56 e0 no errors test 57 passed harvest test 45 no water in mold valve activated removed cover to ice maker and found that the fill tube heater shorted and nolonger making contact with foil with broken connector repalced tested 120 vac gointo connector test 19 step 1 step 2 0 vac called and doucumented with tech line exited out od diag 120 vac going to heater per tech line filltube heater on for 90 mins
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Haymarket, Virginia 20169
Daniel J.
Job Details:
11/09/2023
fridge no lights no power after a few hours of having icemaker replaced pulled fridge out on scracth pad found outlet behind fridge no voltage connected to plug behind coffee maker powered on checked and cycled breaker 120 vac at outlet and pluuged fridge in ran test 40 for compressor let run still powered test 120 harvest passed let unit start to cool no issuses with losing power informed customer to let unit run and for temps to drop before storing food items back in fridge
We serviced a
WHIRLPOOL DRYER
Model Wed5100hc3
Near Herndon, Virginia 20170
Christian C.
Job Details:
11/09/2023
"Installed blower wheel and motor. Unit also needed belt. Used belt from VS. Tested unit no more noise or smell. Unit is heating up. ; ordrng 1 661570V (belt (CC VS)), used 1 661570V (belt (CC VS)) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model EC3JHAXRS01
Near Brandywine, Maryland 20613
Shane B.
Job Details:
11/09/2023
"cx complaint is the unit not dispensing ice. cx said it worked fine when he moved in, the power to the house went out for a while and when it came back on the dispensor no longer worked. confimred complaint. bin has ice in it but when paddle is pressed the auger does not move. with bin removed auger stiill will not run. i found the auger motor is not getting voltage. i got acess to the UI control. found switch is being activated but i have no voltage on the black/white to red/white on 4 pin connector which goes to auger motor. unit would need a new UI control but part is no longer available. explianed to cx unit cant be fixed. they paid service call."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Maryland City, Maryland 20724
Dustin F.
Job Details:
11/09/2023
"CX complaint: unit staying locked showing SD code.Inspected unit, confirmed code. removed dryer and pulled front off. cleared out bellow and drain pump assembly. drained and cleared all hoses. checked resistances for recirculation pump and got 43.1 ohms then checked drain pump and got 20.1 ohms. put everything back together then filled and drained unit. unit then cleared test cycle. unit now working as intended."
We serviced a
JENN-AIR RANGE
Model JXD7036YS7
Near York, Pennsylvania 17403
Bernard M.
Job Details:
11/09/2023
"Replaced switch, the downdraft now lowers and raises. Unit checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Germantown, Maryland 20874
Julian H.
Job Details:
11/09/2023
CX complaint about unit not responding & making sounds inspected & found errors F9e2 drain pump electrical problem F8E4 overflow condition checked power to unit found 120vac going to it checked resistance on pump found it to low 40ohms it does run but can get overheated & stopped functioning need part; ordrng 1 W11462456 (drain pump)
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Richmond, Virginia 23225
Chris B.
Job Details:
11/09/2023
cx comp unit will not start inps unit found when pushing door swithc in with finger int works as desighned unit will need door swithc to complete repair; ordrng 1 W11551763 (switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Harrisburg, Pennsylvania 17112
Fred G.
Job Details:
11/09/2023
"i was able to access unit and replace the compressor, evap, filter/dryer as per previous visit. I was able to pull system into a 30in vacuum and found it told hold for 30mins. I then charged system with 53g of R600A. i found unit began to cool. i advised cx 24hrs for cooling, 48hrs for ice. unit now checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Manassas, Virginia 20111
Robert W.
Job Details:
11/09/2023
CX Complaint is the unit isnt level and door is opening to fast. Inspected unit and found the cabniet wasnt set properly not set readjusted cabniet and unit is working properly.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lexington Park, Maryland 20653
Davonte
Job Details:
11/09/2023
"cx complained power cord was broken, confirmed cx complaint. unit powered cord was ripped off in the back,cx stated that the deleveries pulled power cord out.; ordrng 1 W10850133 (power cord)"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near York, Pennsylvania 17403
Bernard M.
Job Details:
11/09/2023
"Per TL, set preheat for 500, waited 7 min and calibrated CO2 meter outside. Placed meter at vent and after 5 min the meter went off and got a reading of 044ppm. TL stated thats normal levels and that unit runs as designed. Cx has CO2 detector on home and didn't go off during testing."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Stewartstown, Pennsylvania 17363
Sal R.
Job Details:
11/09/2023
CX complaiint is that the unut is leaking. I found that the unit is leaking from thevent fan motor. I Iwas able to pull the unit out 3 inch and ran a normal cycle with the outer door removed. I found that unit to be leaking from under the vent motor . I am ordering 1 vent motor (W11649995). Return date set for 11/14; ordrng 1 W11649995 (vent fan motor)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Ashland, Virginia 23005
Thomas B.
Job Details:
11/09/2023
Cx complaint unit is not working properly inspected unit found blown element and fuses removed and replaced charged 398.65 cx paid in full by CC
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Manassas, Virginia 20109
Daniel J.
Job Details:
11/09/2023
"removed unit with air bags tested heating normally and normal on time dry didnt cut of checekd faults none present checked tco good found when heating rattle through exhaust venting replaced tcos and heater tested heating normal"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near McLean, Virginia 22102
Jason A.
Job Details:
11/09/2023
CX complaint WASHER LF error. Verfied conplaint test 01 slow fill & fill is warm. Verified hose connections are tigh. Test 2 hot water good flow. . Replaced valve & found console pads are green by wire connector. See SDpics. Left qoue for replacing console but CX declined. Calibrate & ran test wash to complete. NO LEAKS > JJ
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Great Mills, Maryland 20634
Davonte
Job Details:
11/09/2023
"cx complained unit was shaking amd making squealing noises. previous tech confirmed cx complaint. repolaced pulley, drive belt, and suspension. tested unit. unit now working as should"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chesapeake, Virginia 23322
Austin D.
Job Details:
11/09/2023
"cx complaint the unit is still not defrosting. verified complaint. checked the control by manually putting unit into defrost heater came on. therfore, harness and heater are good. checked continuity at control for thermistors and i had continuity. therefore, the unit will go into defrost manually but not on its own i replaced the control. unit should be goood to go. if any issues occur after today we must call techline."
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Ashland, Virginia 23005
Thomas B.
Job Details:
11/09/2023
"Cx complaint unit is not working properly inspected unit Removed and Replaced the harness, thermistor, and control tested and inspected for proper use unit now functions normally"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Fairfax, Virginia 22030
Richard B.
Job Details:
11/09/2023
"CX complant. Washer dosent work. Inspected unit and when starting , Washer goes to done. Found capicitor leaking oil , Replaced capacitor . tested unit by cyclingf power nd starting a wash cycle. Uni is filling with water and agitating . Canceled cycle and started a drain and spin cycle. Unit spins up and drains. Unit is working as designed. Job completed. RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Columbia, Maryland 21044
Robert L.
Job Details:
11/09/2023
"upon arrival, found RC door send had dents, cx didnt see, for some reason both doors a re being sent, will install both when new Rc door comes in, left hinge parts with cx, reorderig RC door and badge..... door pick up scheduled for 11/10...... CT shipping new door to shop for inspection before repair; ordrng 1 w11023687 (rc door) and 1 W11178521 (nameplate)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS00
Near Virginia Beach, Virginia 23457
Branden R.
Job Details:
11/09/2023
"cx complaint ice maker not making ice , checked unit and found ice jamed up causing ice maker to lose home postion . freed up ice maker and advised cx i will be ordering new ice maker losing home postion . cx agreed .; ordrng 1 W11626124 (ice maker)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRB00
Near Virginia Beach, Virginia 23456
Branden R.
Job Details:
11/09/2023
cx compaint unit leaking checked unit and found heavy build up in drainline causing unit to not properly drain when called for defrost . disassembled and found both rails to unit will need to be replaced due to heavy frost build up causing them to be stiff . unable to fully defrost unit and get to drainhole in freezer due to steamer stopped working as i was steaming it out. ordering all parts for repair to be done .; ordrng 1 WPW10235357 (bin rail left) and 1 WPW10235367 (bin rail right) and 2 WPW10120018 (door rails)s and 1 WPW10284682 (Adapter (left Hand)) and 1 WPW10284683 (adapter ( right hand))
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Norfolk, Virginia 23502
Zachery R.
Job Details:
11/09/2023
"cx complaint unit nonresponsive, checked unit, unit displaying f2e1, f5e1, f0e4, f5e3. come to find defective lid lock. quoted cx for repair. cx unsure for repair atm, advised cx ticket open for 30 days. collected $100 cash, $39 via card. cash in bag."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Lorton, Virginia 22079
Lloyd B.
Job Details:
11/09/2023
Cx complained of dripping. Installed new valve and tested and there is no dripping and the ice maker cycled and filled. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Fairfax, Virginia 22033
Richard B.
Job Details:
11/09/2023
"C cmplant. No ice. Inspected unit and test 36 , ice box fan is strong . In test 56 timed ice making E5 . Took temp in freezer , 12 degrees , temp set to zero. Ordering freezer thermister. In stock, Further work needed. RB; ordrng 1 W10316760 (thermister)"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Newark, Delaware 19711
Taylor F.
Job Details:
11/09/2023
Cx complaint is console is peeling in the corner. Found the protective film to still be on the console. Removed film and unit is now working as designed. Job is complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS10
Near Lancaster, Pennsylvania 17601
Justin L.
Job Details:
11/09/2023
Cx complaint unit was delivered with dented doors. Was able to access unit and verify concern. Unit is within 30 days cosmetic. Ordering doors which need to ship to main model home and they will move them to the right unit and contact us for return; ordrng 1 12977880SQ (freezer door) and 1 W10876598 (name plate) and 1 W11661560 (left rc door) and 1 13107887SQ (right rc door)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Bryantown, Maryland 20617
Shane B.
Job Details:
11/09/2023
isntalled ordered pats. tested unit for cx. unit is working as deisgned.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Sparks, Maryland 21152
Sal R.
Job Details:
11/09/2023
"CX complai t was that the unit would not drain. I found that the unit had a stored 6-4 and 8-4 error codes. I was able to test the drain pump by disconnecting power at the pump and then testing voltage to the pump form the control. I found the propper voltage to the pump , but no movment. I accessed and replaced the pump. and unit test good. I collected $337.42 via check"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Newark, Delaware 19702
Taylor F.
Job Details:
11/09/2023
Cx complaint is unit intermittenly making ice. On arrival found Im stuck halfway through harvest. Replaced IM and unit filled with water and cycled. Unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHV03
Near Leacock-Leola-Bareville, Pennsylvania 17540
Justin L.
Job Details:
11/09/2023
As per previous visit was able to access unit and replace fan motor and harness. Control not needed. Unit now operates as designed no further work needed
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Fairfax, Virginia 22033
Richard B.
Job Details:
11/09/2023
"CX complant., washer is loud when filling. Inspected unit and found cold water valve is making a lot of noise when filling . Changed valve and now cold valve is quiet as well as hot valve. Job completed. RB"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Wyomissing, Pennsylvania 19610
Justin L.
Job Details:
11/09/2023
Cx complaint of noise during cycle. Found no saved codes. Ran unit and verified noise. Cx has water hammer and will need a plumber to correct the issue. Unit is operating as designed no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS04
Near Fredericksburg, Virginia 22406
Tanner B.
Job Details:
11/09/2023
Replaced icemaker and ice box fan
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Owings Mills, Maryland 21117
Brian R.
Job Details:
11/09/2023
came out and replaced tub. tested and checked as well as he said this one was good. job complete. cx also needs tub picked up.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Springfield, Virginia 22153
Lloyd B.
Job Details:
11/09/2023
"Cx complained the unit would power on by itself. Inspected the unit and found the cx has been using it without issue, as long as its unplugged after. During the cycle, it does NOT fill so the button is NOT stuck and the control is getting command FROM the console, not the other way around. Unit needs new fascia; ordrng 1 w11478523 (fascia)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS05
Near Ellicott City, Maryland 21042
Robert L.
Job Details:
11/09/2023
"cx complaint prior company tried to reassemble hinge, they cut liner see pic, they put wrong screws back in hinge, replaced right hinge from truck stock, installed new screws and secured hinge, tested all ops ok.... reorder for truck stock; ordrng 1 WP2307857 (extension RL VS), used 1 WP2307857 (extention RL VS) from stock"
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW4
Near Wernersville, Pennsylvania 19565
Justin L.
Job Details:
11/09/2023
Cx complaint unit not working and showing F0E2 oversuds and F8E3 overflow. Unit is stacked. Checked for error codes and foudn F8E3 and F0E2. Checked pump to make sure no restrictions. Unit will need control and pressure switch to correct with a 2 tech due to being stacked. Contacted tradecare and got P&L. Contacted parts and setting return for Wed 11/15/23; ordrng 1 W11550652 (control)
We serviced a
KITCHENAID RANGE
Model KDRS483VSS04
Near McLean, Virginia 22101
Jason A.
Job Details:
11/09/2023
CX complaint F6E0 error code & controls are locked up. Error started a few months but they reset breaker & oven does heat. Harness is good & voltage checks out. Reset breaker & put unit in diagnostic mode. Some buttons need a hjard push to respond. CX states gas smell behind island & in room below. CX owes 110 on return. Gas sniffer ;eak detector. PArts not in stock > JJ; and 1 CX owes 110 onreturn.Gassniffer;eakdetector. Gas sniffer leak detector) and 1 WPW10116117 (touchpad) and 1 WPW10298120 (User interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS30C7EYY
Near Laurel, Maryland 20724
Dustin F.
Job Details:
11/09/2023
"replaced icemaker and emitter tested unit, unit now working as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Severn, Maryland 21144
Dustin F.
Job Details:
11/09/2023
"CX complaint: icemaker keeps filling freezer with water. Inspected unit, confirmed cx complaint. found fill tube to icemaker is too short. needs an extension. ordering IM installation kit to finish repair; ordrng 1 w11510803 (IM installation kit)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Fredericksburg, Virginia 22406
Tanner B.
Job Details:
11/09/2023
"Units door not latching, unit needs strike and latch replaced at the sametime; ordrng 1 WPW10544004 (stike)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Woodbridge, Virginia 22193
Robert W.
Job Details:
11/09/2023
CX Complaint is the unit isnt washing. Inspected unit and found error F4E3 motor error motor is getting power just not running. Replaced sump and tested unit is working properly.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Powhatan, Virginia 23139
Joseph D.
Job Details:
11/09/2023
customer complain unit won't larger loads confirmed complaint found belt stretched and squealing causing improper water level replace belt and unit working properly; ordrng 1 W10006384 (Belt dj van stock)
We serviced a
MAYTAG OVEN
Model Mmw7730ds00
Near Fort Washington, Maryland 20744
Shane B.
Job Details:
11/09/2023
"installed all ordered parts. restored power and tested unit. interior light still doesnt work. microwave doesnt run, says feature not available when start is pressed. called techline they had me check power to the filter board, no voltage. found terminal box behind unit is properly wired and supplying 243vac. techline advised issue is in the harness. couldnt say if control boards were needed or not. ordering fuse and harness. cx paid for parts. schedule when available.; ordrng 1 W10601518 (harns-wire) and 1 WPW10017410 (fuse)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Mount Airy, Maryland 21771
Ricky E.
Job Details:
11/09/2023
"installed parts, u7nit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Owings Mills, Maryland 21117
Brian R.
Job Details:
11/09/2023
replaced heater and checked over unit and set temps to norm. unit checks. job complete.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Sterling, Virginia 20164
Christian C.
Job Details:
11/09/2023
Cx complaint unit does not hold heat. Inspected unit no errors stored. Installed control. Tested bake at 350. Unit stopped at 350. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Fort Washington, Maryland 20744
Shane B.
Job Details:
11/09/2023
"cx complaint is the F8E1 error code returning again. found that code saved. ran service cycle. unit completed cycle with no issues. all valves ran fine. remvoed basket to inspect and air trap. nothing is blocking it. i can blow through the pressure hose with no issues. i called techline. they said everything had been checked already. had me run cold valve and service cycle again, no issues with either. said to replaced the valves. replaced valves with preIDed part and tested again. unit is working as designed."
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LZ1
Near Fort Washington, Maryland 20744
Shane B.
Job Details:
11/09/2023
cx complaint is the left rear burner not working. confirmed complaint. found ignitor not sparking. made an adjustment to the switch and it started working. cleaned burner head. tested all burners. all are working properly. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Lanexa, Virginia 23089
Orbie
Job Details:
11/09/2023
cx complaint unit not cooling. checked unit verified complaint. no frost pattern at evap. unit needs sealed system repair ordering parts needed for repair. called warehouse. parts in stock.called office to reschedule. scheduled for wednsday 11/15/23; ordrng 1 w11506625 (coupler) and 1 W11109499 (drier-tube) and 1 W11580057 (compressor) and 1 W11579351 (evap)
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Ellicott City, Maryland 21043
Robert L.
Job Details:
11/09/2023
"cx complaint light lens and cooktop on light not working, found lense seperated and switch fell, replaced lense holder from truck stock and reinstalled ligth assy, tested all ops ok, reorder for truck stock; ordrng 1 WP3196068 (lens-light RL VS), used 1 WP3196068 (lense RL VS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Waynesboro, Pennsylvania 17268
Drew B.
Job Details:
11/09/2023
replaced door and when attwmpting to replace the roller the wheel was cracked and want new one being model hopme and moving in reordering the roller call to reschd please. contractor had left and didnt get to inform him of issue so when we reschd please inform why.; ordrng 1 wpw10304660 (fl roller)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mechanicsburg, Pennsylvania 17050
Andrew S.
Job Details:
11/09/2023
Cx complaint is that the unit is not dispensing cubes. It will only crush the ice on either setting and the light is out in the FC. upon arrival I found that the light is getting 120 volts when the door is open. I then verified that the solenoid is getting voltage when activated. I am ordering the solenoid and Module. I was able to set the return visit for Friday 11/17 anytime.; ordrng 1 WP2152713 (Dispenser Solenoid) and 1 W11602886 (Module)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Ruther Glen, Virginia 22546
Thomas B.
Job Details:
11/09/2023
Cx complaint unit is not working properly inspected unit Removed with force the old agitator had to break to get loose Removed old gearcase replaced both parts tested for proper use unit now functions normally
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near York, Pennsylvania 17408
Bernard M.
Job Details:
11/09/2023
"Cx complaint unit powers on and off. When arrived the UI would light up and is able to enter service mode but the compressor, fans and lights are out. Found the pantry UI doesn't light up and found no voltage. Accessed the pantry harness and found 9vdc, needs 14vdc. Gave cx quote of $719.18 for full repair and cx will contact office if they want repair done. Office will bill cx $139 for service call.; snapped 3 QuickPics"
We serviced a
WHIRLPOOL WASHER
Model wtw5057lw0
Near New Cumberland, Pennsylvania 17070
Fred G.
Job Details:
11/09/2023
"cx complaint unit left clothes wet at end of cycle. I was able to access unit and enter diag and found f9e1. I cleared code and lifted unit and found harness to drain pump was severed. i was able to replace the lower harness with van stock and tested unit. unit now checks good.; ordrng 1 W11643701 (lower harness (FG VS)) used 1 W11643701 (HARNESS) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Lewisberry, Pennsylvania 17339
Fred G.
Job Details:
11/09/2023
I was able to access unit and first replaced control. I found after plugging unit in that console was not coming on. once connector to console was disconnected from control the green led would work. I then replaced consols and cound unit came on. i was able to test unit and found unit now checks good.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Sykesville, Maryland 21784
Brian R.
Job Details:
11/09/2023
cx complaint is she didnt think unit sparked on all burners before but not sure. said when she turns on on they all spark but only the one thats turned on lights like it should. tested and went over unit. unit checks and works as it should. when you turn 1 on the signal goes to spark mod and all burners click and only one that has valve on will like. she understands now and clear how this unit works. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Clinton, Maryland 20735
Shane B.
Job Details:
11/09/2023
cx complaint is poor cooling. cx said unit warmed up for a few days. he adjusted temp setting and when he got back in town 3 days later he found it cooling again and frozen items in RC section. when i arrived unit was set to 38/3. prob shows 33/1. i found no frost on evap cover. evap fan is running fine. ordering thermistor and UI for return visit. scheudle when parts are avialble.; ordrng 1 W10316760 (thermistor) and 1 W11239666 (user interface)
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS05
Near Mount Airy, Maryland 21771
Ricky E.
Job Details:
11/09/2023
"customer statd that the unit never fully froze aftwer last service. verified issue and fnd unit under charged.. charged unit, unit cks ok.."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Manassas, Virginia 20109
Daniel J.
Job Details:
11/09/2023
washer draining pump running nonstop replaced pressure switch control not sent with me pressure switch bag was already opened powered on started draining opened door and added water to tub to pump out very little water making it out of drain hose added more same removed filter water came out added more same no change ordering drain pump reordering control and pressure switch; ordrng 1 w11616491 (control) and 1 w11044866 (switch) and 1 W11046209 (pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Reston, Virginia 20194
Christian C.
Job Details:
11/09/2023
Cx compliant of a tapping noise and snow in FC section. Inspected unit foud whenever damper opens or closes it makes a loud noise. Testing FC door sometimes does not fully seal on right side. Right RC gasket is defective.; ordrng 1 WPW10594329 (damper) and 1 W10830162 (right RC gaket) and 1 W10571967 (FC gasket)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mechanicsburg, Pennsylvania 17055
Fred G.
Job Details:
11/09/2023
cx complaint unit doesnt always start cycle. inspected unit and entered diag and found 0 saved error codes. i found cx didnt understand unit needed woken up then start. she thought she could just hit start after loading unit and pressing the start button. I was able to advised cx on how to operate unit and start a cycle. unit checks good.
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Harrisburg, Pennsylvania 17109
Cody H.
Job Details:
11/09/2023
"CX complains unit panel is not seated correctly. CX got unit from RAC unit is within warranty. Found unit front panel to be warped where it meets the cabinet. Was able to straighten out panel so it is now a seemless transition. Unit is now working as designed, no further work needed. CX EMAIL ADDED."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Virginia Beach, Virginia 23455
Zachery R.
Job Details:
11/09/2023
"assisted ca with repair. tested, unit working as designed."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Virginia Beach, Virginia 23462
Zachery R.
Job Details:
11/09/2023
"replaced parts, tested, unit working as designed."
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Virginia Beach, Virginia 23452
Zachery R.
Job Details:
11/09/2023
"cx complaint unit not completing cycle, checked unit, come to find open moisture harness, also motor reading slightly out of range, replaced moisture harness, motor, and blower wheel, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Reston, Virginia 20190
Christian C.
Job Details:
11/09/2023
"Cx complaint unit is not cooling. Inspected unit found temps in FC section avg 45, and RC section 52. Very little frost pattern on evap. Fans working good. SS repair 2 count.; ordrng 1 W11580057 (compressor) and 1 W11504415 (compressor coupler) and 1 W11504431 (compressor coupler) and 1 W11506619 (compressor coupler) and 1 W11109499 (drier) and 1 W11504433 (drier coupler) and 1 W11504447 (drier coupler) and 1 W11506635 (coupler)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Hayes, Virginia 23072
Lucas R.
Job Details:
11/09/2023
"replaced doors and alll components, heated gaskets, verrified seals"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Harrisburg, Pennsylvania 17104
Cody H.
Job Details:
11/09/2023
"CX complains unit is leaking from underneath. Cx is within manufacture warranty. Found unit to be leaking from drain hose, found drain hose failure. Unit will need drain hose replaced for repair. CX EMAIL CONFIRMED.; ordrng 1 W11244231 (drain hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Woodbridge, Virginia 22191
Robert W.
Job Details:
11/09/2023
CX Complaint is the unit isnt making ICE. Inspected unit and found unit isnt making ice. Checked power to IM and IM is getting power just not cycling. Checked harness and its good. Replaced IM and unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Mechanicsburg, Pennsylvania 17055
Andrew S.
Job Details:
11/09/2023
Called WP TL and got the decision from engineering. Per the engineering department I am ordering the damper and the HV control. I called the cx and informed them of the repair and set the return visit for Tuesday 11/14 anytime.; ordrng 1 W11663222 (CC Damper) and 1 W11455229 (HV Control)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Carlisle, Pennsylvania 17015
Andrew S.
Job Details:
11/09/2023
Per previous tech I was able to access and repalce the sump assembly. i then tested the unit and found that it is functioning as intended without any leaks. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Waynesboro, Pennsylvania 17268
Drew B.
Job Details:
11/09/2023
dropped off logger chd 7 days from now; schdld next appmnt for 11/17 FRI !
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Emmitsburg, Maryland 21727
Drew B.
Job Details:
11/09/2023
replaed both parts and tested unit heats and operates and checks good
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Gloucester, Virginia 23061
Lucas R.
Job Details:
11/09/2023
"cut out agitator and spanner, replaced drive components, replaced valve, reassembled, calibrated, tested, unit working as designed."
We serviced a
GLADIATOR FREEZER
Model GAFZ30FDGB01
Near Marshall, Virginia 20115
Danny R.
Job Details:
11/09/2023
unit needs fan has power but doesnt spin; ordrng 1 WPW10359880 (motor-evap)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Millville, Delaware 19967
Frederick R.
Job Details:
11/09/2023
CX complaint is DW front damage. Inspected and verified. House has not been completed yet and there is damage to DW. Ordering front panel. Cannot reschedule due to FBO parts needed..; ordrng 1 W11613571 (front panel)
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS05
Near Bethany Beach, Delaware 19930
Frederick R.
Job Details:
11/09/2023
"CX complaint is burner issues. Inspected/tested. Verified unit converted to LP on all burners. Right front burner only works on simmer, No regular flame on outside. Ordering orfice holder, burner head and cap.. Also ordering manifold just in case . Cannot reschedule due to FBO parts needed.; ordrng 1 W11173537 (holder-orf) and 1 W10836474 (cap-burner) and 1 W11678108 (burner head) and 1 W10682075 (manifold)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Virginia Beach, Virginia 23451
Zachery R.
Job Details:
11/09/2023
"replaced glass, come to find defective hinges, not allowing door to close smoothly. ordering hinges to complete repair. left old glass with cx.; ordrng 1 W11162113 (hinge)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Virginia Beach, Virginia 23453
Zachery R.
Job Details:
11/09/2023
"cx complaint unit displaying door when trying to start. checked unit, verified issue, come to find interlocks not set so door was never able to hit door switches. set switches, tested, come to find unit also not heating come to find defective mag reading out of range. ordering high side to complete repair. advised cx they will be contacted for return visit.; ordrng 1 W11545872 (transformer) and 1 W10850446 (cap) and 1 W11256462 (diode) and 1 W10422269 (filter) and 1 W10754299 (magnetron)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Providence Forge, Virginia 23140
Orbie
Job Details:
11/09/2023
cx complaint unit not heating. checked unit found open TCO. replaced tco from van stock. tested unit. unit working as designed.; ordrng 1 279816 (thermal cut off OA/VS)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near McLean, Virginia 22101
Jason A.
Job Details:
11/09/2023
CX complaint FRIDHE not making ice. CX used a heatgun to clear ice & checked thermistors/ Temps are good. Replaced icemaker. Test 45 & 48. NO LEAKS > JJ
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Vienna, Virginia 22182
Christian C.
Job Details:
11/09/2023
Installed gasket. Heated gasket.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Fredericksburg, Virginia 22407
Tanner B.
Job Details:
11/09/2023
"Door latch on housing failed , replaced housing . Tested unit . Job complete;"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Woodbridge, Virginia 22191
Robert W.
Job Details:
11/09/2023
CX Complaint is the display not allowing you to select popcorn or defrost.Found all connections seatted properly. Ordering Console and control; ordrng 1 W11220420 (Console) and 1 W11418917 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Lewes, Delaware 19958
Frederick R.
Job Details:
11/09/2023
"CX complaint is WM thumping. Inspected/teted and could find no issues or error codes with unit. Had a talk with CX and he said it only happens when he puts towels, blankets etc in unit. Explained use and care of unit to CX and he now understands how to operate unit. Job os complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS02
Near Dumfries, Virginia 22026
Robert W.
Job Details:
11/09/2023
Installed new Inverter tested unit and unit is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Lewes, Delaware 19958
Frederick R.
Job Details:
11/09/2023
CX complaint is no dry dishes. Inspected/tested and found voltage out of control to heater. CX has never used Rinse Aid in unit. Suggested using RinseAid to CX but he claimed that detergent already has it but suggested he still add it. Ordering element even though unit seems to be heating. In stock. Rescheduling CX for thursday 11/16/23; ordrng 1 W11537778 (heater)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Oakton, Virginia 22124
Christian C.
Job Details:
11/09/2023
"Cx complaint FC door does not fully close. Inspected unit and found some debris in rail. Cleared debris and rail now closes fully. Cx paid for service call. If cx calls back order W10795822-right stop, W11241580-left bracket, W11241268-right bracket."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Virginia Beach, Virginia 23462
Carl A.
Job Details:
11/09/2023
"cx complaint of unit not sealing fulling in RC section ,checked unit to see what looked lik unit might have been wrapped but tried with a bushing and warmed gasket up to repairs unit called tech line spoke with Jonathan confrimed repairs"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Mount Airy, Maryland 21771
Brian R.
Job Details:
11/09/2023
cx complaint is unit would not run all the time. says at times unit 15 min but unit was not running. no codes found. ran auto test and factory test. unit is running and heating well. ran timed try as well as unit runs. went over loading and running. unit checks and no codes. unit checks as of now. advised cx to try a few settings and see how that does to record a issue. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Front Royal, Virginia 22630
Danny R.
Job Details:
11/09/2023
i found icemaker not making ice it was jammed freed up ice cubes and now it runs chacks ok if called back send icemaker
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Bristow, Virginia 20136
Daniel J.
Job Details:
11/09/2023
installed parts and tested no errors ran whites complete no stopping during cycle