We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Manheim, PA 17545
Justin L.
Job Details:
03/08/2023
As per previous visit was able to access unit and replace part. Tested unit and unit now checks good no further work needed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Middletown, MD 21769
Ricardo S.
Job Details:
03/08/2023
"Cx complains about an ice clumping, inspected unit, door seal cks ok. no air leak from gaskets. rc temp read 38 degrees Fc temp 2 degrees, found a services pointer regarding this problem, unit needs the services kit .. order part; ordrng 1 w11448633 (plate) and 1 w11533213 (kit service) and 1 w11625086 (gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Pikesville, MD 21208
Dustin F.
Job Details:
03/08/2023
"Cx complaint: Door making noises when closing.Inspected unit, confirmed cx complaint. Adjusted hinges and tested unitl unit now working as intended."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Yorktown, VA 23692
Justin W.
Job Details:
03/08/2023
replaced lid. tested unit working as designed
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Boyds, MD 20841
Julian H.
Job Details:
03/08/2023
CX complaint about unit having drain issues confirmed water standing on the bottom found pump not moving fast enough check valve not closing on drain hose & a small pin hole on secondary line need parts for unit to drain properly; ordrng 1 WPW10545278 (drain hose) and 1 3385556 (drain hose) and 1 WPW10348269 (drain pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Bel Air, MD 21015
Neil H.
Job Details:
03/08/2023
REPLACED THE EVAP FAN/THERMISTOR UNIT TESTED GOOD CX SAID UNIT HAS BEEN COOLING SINCE LAST VISIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Virginia Beach, VA 23454
Austin D.
Job Details:
03/08/2023
checked unit and unit showing signs of a restriciton. disassembled as needed. repalced all parts and put the unit back together. held a long vac and filled with r134a. tested. amp draw was 1.1 and low side was at 5. unit is good to go. advised cx to monitor the unit for 24 hours and to call us back if the issue persists. cx agreeed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFA60SMHZ01
Near Newport News, VA 23608
Orbie
Job Details:
03/08/2023
cx complaint door scratched. verifed cx complaint. unit needs new door to complete repair; ordrng 1 LW10858417 (dor-fip)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Hedgesville, WV 25427
Ken M.
Job Details:
03/08/2023
"Gasket replaced and tested. Unit is working properly, no leaks. Old part left with customer."
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near Virginia Beach, VA 23455
Branden R.
Job Details:
03/08/2023
"came out to replace parts on unit , replace both parts and tested unit is running as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Seaford, DE 19973
Michael E.
Job Details:
03/08/2023
"CX complaint: no cool. Tested and verified complaint. Defrosted evap and found the defrost element has a defective plug, tghe wire came out of back of plug. I was able to establish a connection that may hold until we get back with new harness. Ordering defrost element with evap harness. Cannot reschedule due to SO part; ordrng 1 W11650660 (defrost elemenmt with evap harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Richmond, VA 23235
John P.
Job Details:
03/08/2023
Installed compressor pressure tested vacuumed charged working as designed
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Chesapeake, VA 23325
Branden R.
Job Details:
03/08/2023
"came out to replace parts on unit disasembled and replace all parts , reasembled and tested unit is running as designed ."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Manassas, VA 20112
Richard B.
Job Details:
03/08/2023
CX complant. Washer walks around floor and burning smell. Inspected unit and found feet adjusted all the way down so motor shield hits floor cau . sing pullys to hit shield wearing . . Removed pully and found a lot of oily grease on splutch . from gearcase. Quoted CX price to change out gearcase and splutch. CX paying 120m service call only Adjusted feet so shield dosent impact floor. RB; ordrng 1 W10006481 (gearcase 263.77) and 1 W10721967 (splutch)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS
Near Mechanicsville, VA 23111
Joseph D.
Job Details:
03/08/2023
Could not find unit on floor. Left burner caps with rtm.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Virginia Beach, VA 23453
Austin D.
Job Details:
03/08/2023
came out to resolve the issue. disassembled the unit as needed. replaced all parts and put the unit back together. unit is good to go . tested on a drain and spin. unit reached high rpm. tested in a normal cycle and unit passed. unit is good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Stafford, VA 22554
Tanner B.
Job Details:
03/08/2023
CX Concern the unit not making ice.. units door switch is working and ice maker is cycling but not filling w/ water .. unit needs new valve assembly.. needs steam gun to clear line ..; ordrng 1 look (look)
We serviced a
WHIRLPOOL WASHER
Model CGT9100GQ1
Near College Park, MD 20740
Samuel R.
Job Details:
03/08/2023
cx vcomplaint unit displays d27.checked tech sheet could not find error code.call commercial techline and spoke with jordan followed the steps by whirlpool.reset unit and programmed unit to correct settings and unit is now working
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Accokeek, MD 20607
Robert A.
Job Details:
03/08/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Dumfries, VA 22026
Robert W.
Job Details:
03/08/2023
CX complaint is the unit isnt starting. Inspected unit and found error for AM but also found the interlock not working ohm out switch and found switches are bad. Ordering interlock and will use control on return.; ordrng 1 W11033422 (Interlock kit)
We serviced a
JENN-AIR RANGE
Model JIS1450DS1
Near New Market, MD 21774
Ricardo S.
Job Details:
03/08/2023
Replaced parts unit tested top burners and oven works fine
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Newport News, VA 23608
Justin W.
Job Details:
03/08/2023
"replaced gearcase lid latch, suspension, washplate, slider. tested unit working as designed"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Odenton, MD 21113
Israel R.
Job Details:
03/08/2023
I got to the house and notice i was just here to diagnosed the unit and ordered a UI. The part is not here yet and is needed to fix the unit. WE you can send the control back but we need to UIPO 664893.; saved tckt
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Timonium, MD 21093
Dustin F.
Job Details:
03/08/2023
"Cx complaint: unit stopping during cycle.Inspected unit, found off balance load code. confirmed CX complaint. Releveled unit, calibrated then tested. unit skipped to done when going to agitate.(no codes found)Inspected pressure hose, found hose kinked behind unit. unkinked hose, calibrated and ran another test cycle. unit now works as intended."
We serviced a
WHIRLPOOL DRYER
Model NED5800HW1
Near Norfolk, VA 23518
Carl A.
Job Details:
03/08/2023
"cx complaint of unit making noise checked unit ot find that lint had gather on blower wheel causeing the well to be off blance,cleared blower wheel tested unit works as designed cx owes fro service call"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Owings Mills, MD 21117
Justin S.
Job Details:
03/08/2023
the lower door hinge and water filter housing is damaged and needs to be replaced. the unit is cooling good; ordrng 1 W11162042 (housing) and 1 W11093938 (hinge-door)
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Baltimore, MD 21218
Shane M.
Job Details:
03/08/2023
cx complaint the unit isnt cooling proper. found a frrozen over fz evap. thawed out evap. found harness at defrost. fix the harness. defrosted unnt. unit will have normal temps 24hrs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Georgetown, DE 19947
Michael E.
Job Details:
03/08/2023
Replaced ice door as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parkville, MD 21234
Justin S.
Job Details:
03/08/2023
the unit is not locking the lid. found the lid lock is open. replaced the lid lock with vs and retested. the unit is now spinning agitating draining and filling good. th eunit is now ready; ordrng 1 W11513248 (lock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near East York, PA 17402
Fred G.
Job Details:
03/08/2023
cx complaint unit is leaking and frosting in the FC. inspected unit and found water line to water valve was not fully seated into valve. was able to seat it and found no leaks. i then found a gap in the FC door gasket on top. was able to heat gasket and found gasket now seals to unit. unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Ruckersville, VA 22968
Eric F.
Job Details:
03/08/2023
"Installed ice maker, tested unit, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Severn, MD 21144
Justin S.
Job Details:
03/08/2023
the unit is not closing the door all the way. found the latch is closed when the door is open. replaced the door latch with vs and retested. the unit is now filling washing and draining correctly. the unit is now ready; ordrng 1 W11412299 (latch)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Richmond, VA 23238
Thomas B.
Job Details:
03/08/2023
Cx complaint unit is not working properly inspected unit removed and replaced the control tested for proper use unit now functions Normally
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Ocean View, DE 19970
Michael E.
Job Details:
03/08/2023
Replaced top panel lock as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Laurel, MD 20707
Justin S.
Job Details:
03/08/2023
the unit is just locking and unlocking the lid when any cycle is started. replaced the lid lock with vs and retested. the unit is now spinning agitating draining and filling good. th eunit is now ready; ordrng 1 W11394572 (lock)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near ,
Thomas B.
Job Details:
03/08/2023
Cx complaint unit is not working properly inspected unit removed and replaced the drain pump tested for proper use unit now functions Normally
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW1
Near Crozet, VA 22932
Kyle A.
Job Details:
03/08/2023
Cx complaint of unit squealing. Did confirm and found sticking idler. Replaced idler and unit is now as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Ashburn, VA 20148
Daniel J.
Job Details:
03/08/2023
unit not making ice test unit added water but when door switch is pressed fan cycles off and on no movement now from icemaker when being jumped sugguest uce maker. ordering ice maker.; ordrng 1 W10882923 (icemaker)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Brambleton, VA 20148
Demonte S.
Job Details:
03/08/2023
Installed Heater Element. Tested the unit. No leaks. Unit is working as Designed.
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB05
Near Indian Head, MD 20640
Robert A.
Job Details:
03/08/2023
I removed the cooktop and found the manifold to be sitting crooked because the hole for the unit is too big. I took photos and placed the unit in the hole as best I could to favor the front and right side to hold the manifold in place. I informed the cx and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW0
Near Great Falls, VA 22066
Christian C.
Job Details:
03/08/2023
"Cx complaint of a burning rubber smell and noise during spin. Inspected unit no errors stored. Ran through diag cycle. Unit squeeks while on spin. Inspected parts underneath unit and found oil. Ordering gearcase, actuator, and capacitor. Will use control, belt and splutch on return. Actutaor 2 at upper marlboro 0 at whirlpool.; ordrng 1 W11454738 (gearcase) and 1 W11212745 (actuator) and 1 W11227944 (capacitor) and 1 look (look)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Richmond, VA 23236
Chris B.
Job Details:
03/08/2023
replaced door
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Strasburg, VA 22657
Danny R.
Job Details:
03/08/2023
installed parts checksok
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Great Falls, VA 22066
Christian C.
Job Details:
03/08/2023
Dissassembled unit. Inspected new cabinet and found cabinet deformed. Reassembled unit. Reordering cabinet.; ordrng 1 W10677265 (cabinet)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Richmond, VA 23235
John P.
Job Details:
03/08/2023
CX complaint unit making noise checked unit found noise coming from evaporator fan cover vibrating adjusted cover tested working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Williamsburg, VA 23188
Lucas R.
Job Details:
03/08/2023
"uninstalled, replaced tub and all components, reinstalled, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near ,
Daniel J.
Job Details:
03/08/2023
lower crisper drawer lid getting stuck in up position found right hand side molded further out than left allowing lid to become unattachted ordering end caps and glide; ordrng 1 W10874836 (endcap) and 1 W10874836 (endcap) and 1 W10827015 (door) and 1 WPW10326469 (rail)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near ,
Chris B.
Job Details:
03/08/2023
cx comp unit will not produce water or ice also had burneing smell once and tripped breaker insp unit conf cx comp found wires shorted at main inlet valve repaired wires tested unit working as desighned chritstina sfty
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Cobb Island, MD 20625
Emmanuel R.
Job Details:
03/08/2023
"Cs unit stopped cooling again, confirmed complaint. I found dye and oil at the discharge line also the start device was burned. All R600 leaked out. I was able to seal up the leak and replace start device. Vaccum unit down and filled with 2.4oz. Tested unit. Unit is now working properly."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near ,
Daniel J.
Job Details:
03/08/2023
ordering over door handle.; ordrng 1 W11110499 (over door handle)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Washington, DC 20008
Brian F.
Job Details:
03/08/2023
"Cx states light not working, confirmed complaint. Installed new bulb and holder, tested, unit is now working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Glen Burnie, MD 21060
Emmanuel R.
Job Details:
03/08/2023
"Replaced FF evap , drier, coupler, process stub, pulled unit into vaccum and checked for leaks, filled with 6oz of r134a and checked frost pattern. Unit is now working properly. Collected $450 for labor."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Stafford, VA 22554
Tanner B.
Job Details:
03/08/2023
CX Concern the unit not completing cycles.. no errors but unit unresponsive when starting. recalibrated unit and tested .. Job complete; ordrng 1 look (look)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Richmond, VA 23223
Orbie
Job Details:
03/08/2023
replaced mag and inverter. tested unit working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Alexandria, VA 22303
Leon
Job Details:
03/08/2023
"cx complaint was unit wasnt working cx was getting a F8E3 OVERFLOW CONDITION seen the drain holes was ran wrong seen it and showed and triede to explain to him how it should be and the cx started to yell and got into my face and using profanity, cx was extremely aggressive denied serive to cx"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Myrtle Beach, SC 29579
Paul F.
Job Details:
03/08/2023
Customers complaint is not cooling. Found the freezer evap is not defrosting. Went into diagnostics and found the bimetal is showing as open. NTO bi metal harness.; ordrng 1 W11224591 (bi metal harness)
We serviced a
WHIRLPOOL COOKTOP
Model JGD8348CDP
Near McLean, VA 22101
Lloyd B.
Job Details:
03/08/2023
Cx complained the unit has low flames. The gas pressure was tested by the gas company and is correct. The cx is new to propane and I explained that propane won't have as high a flame as gas. Cleaned the orfices and burner heads and it increased the flame slightly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS08
Near Ashburn, VA 20148
Demonte S.
Job Details:
03/08/2023
Installed the Freezer Door. Heated the Door Seal with Heat Gun. Door is Sealed. Unit is working as Designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Conway, SC 29526
Jason T.
Job Details:
03/08/2023
"Cx complaint, no-power, tested all circuits, found open fuse, installed from van stock. Verified 120 vac at the inlet fuse, tested all unit functions for proper operation...working as designed.; ordrng 1 W10138793 (fuse JT VS) and 1 LOOK (LOOK), used 1 W10138793 (FUSE) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Timonium, MD 21093
Dustin F.
Job Details:
03/08/2023
"CX complaint: unit wont spin.Inspected unit, confirm complaint. When turning basket could hear grinding noise. checked for code and got a F7E5 shifter code. removed washplate to make sure nothing was under washplate then tilted unit back to inspect underbelly. Found gearcase oil all over drain pump and parts of the rotor. Removed rotor and found gearcase oil on slider and stator. Unit needs new gearcase. CX does not want to repair unit. payed Svc fee via $120."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Columbia, MD 21045
Robert L.
Job Details:
03/08/2023
"installed new updated heater harness at house, replaced thermistor and icemaker per previous, tested all ops ok"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Upper Marlboro, MD 20774
Shawn D.
Job Details:
03/08/2023
cx compalint was using microwave and heard a noise and heater on top fell down. inspected unit and conifmred heater fell down due to defective clip that holds it in place. ordering clip for return part is instock called office to go pick up but tribles is not open yet so rescheduled for 3/10/23; ordrng 1 W10909479 (clip)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Owings Mills, MD 21117
Dustin F.
Job Details:
03/08/2023
"Replaced Control and tested unit, unit works as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Germantown, MD 20874
Julian H.
Job Details:
03/08/2023
replaced parts & closing better
We serviced a
JENN-AIR RANGE
Model JGRP548HM00
Near Lititz, PA 17543
Cody H.
Job Details:
03/08/2023
"Was able to assist JL, see JL notes for details.; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Essex, MD 21221
Alexander D.
Job Details:
03/08/2023
"upon arrival cx said landlord already installed new power cord and unit has been working. inspected terminal block, found old terminal block still in use with burnt up nut and L2 wire left loose. replaced terminal block, nut and connector. tested unit. unit is now working properly"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Annandale, VA 22003
Lloyd B.
Job Details:
03/08/2023
"Cx complained the unit did not wash. Installed new sump and tested and it now fills, washes and drains. NO leaks. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ0
Near Carlisle, PA 17013
Andrew S.
Job Details:
03/08/2023
"Cx complaint is that the unit is not heating. Upon arrival I found that the unit turns on and spins but is not heating. I removed the rear cover and found tested the tco (1.0 Ohms), the heating element (11.0 Ohms), thermostat (.8 Ohms) and the thermal fuse (1.0 Ohms). I then tested the voltage at the element and found 120 V at the red wire from the motor. I then checked the vlotage at the TCO and found 8 volts. I then accessed the timer and found that the timer is not sending any voltage out the red wire for the heating circuit. I quoted the cx for the cost of replacing the timer. Cx paid in full. I was able to set the return visit for Wednesday 3/15 PM preference.; ordrng 1 WPW10185982 (timer)"
We serviced a
WHIRLPOOL DRYER
Model WED7800XW0
Near Moseley, VA 23120
Chris B.
Job Details:
03/08/2023
replaced control and heater elm tested unit working as desighned
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Rockville, MD 20850
Julian H.
Job Details:
03/08/2023
eplaced sump/motor tested & working
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Waldorf, MD 20601
Robert A.
Job Details:
03/08/2023
"Cx complaint that the unit is not baking at all. I inspected the unit to confirm the complaint. I found the cooktop burners are lighting fine but the bake is not. I checked the ignitor ohms, it read OL. I replaced the bake ignitor and tested the unit for the cx. The unit is working as designed. I notice the bake flame too high, the orifice is for NG not propane (cx has propane). The unit needs a LP orifice for the oven. I'm ordering the part for the return visit.; ordrng 1 WPW10619560 (orifice)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx988SIBM01
Near Henrico, VA 23229
Thomas B.
Job Details:
03/08/2023
Cx complaint unit is not working properly inspected unit removed and replaced the fan motor and harness tested for proper use unit now functions Normally
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Seaford, DE 19973
Frederick R.
Job Details:
03/08/2023
Upon arrival I verified voltage at block. and at control. Replaced UI per prior diagnosis as well as harness and wheel mount. Tested unit after repair and it is now working propoerly. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Charlottesville, VA 22903
Kyle A.
Job Details:
03/08/2023
Cx complaint of unit leaking from the dispenser. Will need to replace dispenser and will need 2nd man due to unit being stacked.; ordrng 1 W11524105 (Dispenser) and 1 2tech (2tech) and 1 Note (Note)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS1
Near Baltimore, MD 21216
Shane M.
Job Details:
03/08/2023
cx complaint the unit was turning on by its self could not duplicate issue. tested unit. unit work as designed.
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Suffolk, VA 23434
Zachery R.
Job Details:
03/08/2023
"cx complaint lower oven not getting warm, and top oven not maintaining temp. checked unit. unit is being supplied with 121vac, proper polarity. top oven temp sensor reading 1.087k ohms as well as bottom oven temp sensor. lower oven igniter reading open, top oven bake igniter reading 131.2 ohms, broil igniter reading 139.5ohms. tested unit. bottom oven igniter receiving 121vac but will not bake/glow. tech sheet states lower bake igniter should read 40-400 ohms. top oven reached 350. waited to see if unit would cycle, top oven working as designed. quoted cx for lower oven, cx paid in full, replaced igniter, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Winchester, VA 22602
Danny R.
Job Details:
03/08/2023
cx said unit isnt making at some times found unit not making ice also freezer light isnt working has power but doesnt coem on will need icemaker and light; ordrng 1 W10886939 (icemaker) and 1 W10695459 (light)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Middletown, DE 19709
Taylor F.
Job Details:
03/08/2023
Cx complaint is unit not cooling. Tested inspected and verifed complaint. Found the compressor buzzing very loudly and to be defective. Quoted cx for repair which they declined at this time. Compressor is covered under entitlements but labor is not. Closing the ticket at this time. Job is complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Bowie, MD 20715
Shane B.
Job Details:
03/08/2023
"cx complaint is a grinding noise when unit is washing. i found no saved codes. suspension feels fine, basket spins freely by hand. i ran a service cycle. unit completed cycle with no strange noises or issues. i did find the drain hose is going straight down to a drain at floor level causing water to drain while unit is filling. i zip tied drain hose as high as possible up the back of the unit to keep it from draining during the wash. inspected under unit and found nothing out of place. calibrated unit. unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model PYE2300AYW
Near York, PA 17402
Sal R.
Job Details:
03/08/2023
CX complaint is that the colating is catching on the lint trap. i foun d that the lint trap will not set in the housing due to the plastic on the trap being warped / misshapened due to heat. I am ordering 1 lint trap (WP53-0918). Please direct ship part to CX . CX is able to put new lint trap in.; ordrng 1 WP53-0918 (lint trap 7 @ trips) and 1 LOOK (LOOK)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baltimore, MD 21229
Shane M.
Job Details:
03/08/2023
cx complaint the unit dispensing warm water.couldnt duplicate issue. showed cx the tank where sits. water feels normal temps. cool temps
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB
Near Mechanicsville, VA 23111
Joseph D.
Job Details:
03/08/2023
Ordering failed icemaker ; ordrng 1 WPW10715709 (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Waynesboro, VA 22980
Kyle A.
Job Details:
03/08/2023
Cx complaint of unit being stuck on sensing. Did confirm start button not always starting wash due to improperly mount control. Remounted control and tested unit and unit is now as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Gettysburg, PA 17325
Sal R.
Job Details:
03/08/2023
"I attepmeted to replace the UI and found a compremised wirer in the Deli draw. I am ordering 1 deli draw (W10815668) and will use the UI on return visit. Once the part is avalible, please have soemone form then office call to set a return date.; ordrng 1 W10815668 (deli draw)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Yorktown, VA 23692
Lucas R.
Job Details:
03/08/2023
"cx complaint mold in ice door, verrified compaint, replaced seperator per cx request, tested operation, unit working as designed. 141.89"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Norfolk, VA 23505
Carl A.
Job Details:
03/08/2023
"cx complaint of unit making noise,checked unit to find no error codes at this time,tested unit to find play in agatior ,examined the under side of unit ot find that oil leaking from gear case ordering parts needed for repairs 2 ct as gear case job; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Drive Belt) and 1 W10721967 (drive pulley) and 1 W10752187 (Washplate Screw) and 1 W11550891 (Washer Agitator) and 1 LOOK/LOOK"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Crofton, MD 21114
Shane B.
Job Details:
03/08/2023
installed all ordered parts and tested all burners. unit is working as designed.
We serviced a
JENN-AIR RANGE
Model JGRP548HM00
Near Lititz, PA 17543
Justin L.
Job Details:
03/08/2023
As per previous visit was able to access and replace burner which works better. While removing screws unable to remove properly. Ordering left center oriface and contacted office and setting return for Thur 3/16/23 with a second tech; ordrng 1 W11319745 (oriface)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Midlothian, VA 23112
Chris B.
Job Details:
03/08/2023
replaced ordered parts tested unit working as desighned
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Norfolk, VA 23518
Carl A.
Job Details:
03/08/2023
"replaced cap and have same problem,found wire on cap broken need t o order wire harness to repairs did a temp repair to fix unit till we get back with harness; ordrng 1 W11450611 ( Harness, Lower)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS0
Near Crofton, MD 21114
Shane B.
Job Details:
03/08/2023
complaint is the unit not making ice and spilling water from the ice bin. i found bin was empty besides some ice that had formed along the bottom of the bin from spillage. i found the funnel on the ice maker was blocked with ice. once clear the IM filled properly and did not spill. unit is working as desined. cx paid service call in case.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404ESS1
Near Arlington, VA 22207
Lloyd B.
Job Details:
03/08/2023
Cx complained the unit leaked. Inspected the unit and found there is evidence of a leak from the sump assy. Ran the unit and it drips from the middle of the bottom of the sump. Unit needs new sump assy. Service declined. Job complete; ordrng 1 W10861526 (sump assy)
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Glen Allen, VA 23060
Thomas B.
Job Details:
03/08/2023
Removed and replaced the dispenser and bezel tested and inspected for proper use unit now functions y
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Myrtle Beach, SC 29588
Paul F.
Job Details:
03/08/2023
Installed new parts. Unit still spins badly. NTO inner basket.; ordrng 1 W11172199 (basket)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Virginia Beach, VA 23452
Austin D.
Job Details:
03/08/2023
came out to resolve the issue. disassembled the unit as needed. replaced the parts and tested operartion. unit is running as designed. tested in a normal and drain and spin. no leaks detected and noise being made is normal. if cx is still not happy they need to contact the manufacturer and if we get called out again we must call techline.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Annandale, VA 22003
Lloyd B.
Job Details:
03/08/2023
"Cx complained the unit did not cool. Inspected the unit and found that with the compressor running, there is NO frost pattern and all the fans are running as well. Unit needs new compressor and drier. Sealed system tech required. 2 job count. Lokring kit; ordrng 1 w11656989 (compressor) and 1 W11504432 (suction line) and 1 W11506619 (coupler) and 1 W11506638 (process tube) and 1 W11109499 (drier) and 1 W11504445 (coupler) and 1 W11504448 (coupler) and 1 lokringkit (lokring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Chesterfield, VA 23832
John P.
Job Details:
03/08/2023
Prior to installing parts try to remove light switch wires foamed in called tech line talk to Leon had me pull on wire wire broke being turned over for review for exchange
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Bridgeville, DE 19933
Michael E.
Job Details:
03/08/2023
CX complaint: not filling enough to get clothes wet. Tested and verified complaint. I inspected the pressure switch hose and found no problems but i suspect there is a piun hole im not seeing. Control has been replaced twice before today. Ordering pressure switch hose. Cannot reschedule due to 3rd party billing.; ordrng 1 WP353244 (pressure switch hose)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Wyomissing, PA 19610
Justin L.
Job Details:
03/08/2023
No answer at door. Reached out to office who said cx canceled and service was no longer needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Chesapeake, VA 23324
Zachery R.
Job Details:
03/08/2023
"cx complaint no cool. checked unit, there is a floor vent on opposite side of compressor. closed vent per cx, unit supplied with 123vac. no frost pattern on evap, compressor reading 6.8amps. spoke with ar. was advised to order seal system components. ordering all parts needed to complete repair. advised cx they will be contacted for return visit.; ordrng 1 W11546605 (evap) and 1 W11504449 (coupler) and 1 W11506619 (coupler) and 1 W11109499 (drier-tube) and 1 W11504433 (lockring) and 1 W11504447 (coupler) and 1 W11580057 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler)"