Service History 620 - VIA Appliance

We serviced a

MAYTAG WASHER

Model WFW560CHW2

Near Burtonsville, MD 20866

Israel R.

Job Details: 03/08/2023

Installed new hose and tested. Unit is back to normal operations.; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Sterling, VA 20165

Christian C.

Job Details: 03/08/2023

"Cx complaint of a long fill error. Inspected unit found F0E5 off balance load, F2E1 ui stuck button, F3E2 inlet water temp fault, F8E1 long fill. Ran through diagnostic cycle. Water is a little slow to come in. Water shuttoffs are open all the way. When unit agitated or spun there was a grinding noise. Inspected parts underneath unit. Foud oil in rotor. Quoted cx and they will not be going through with repair. Cx paid for service call."

We serviced a

MAYTAG WASHER

Model MVWB855DC2

Near Haymarket, VA 20169

Daniel J.

Job Details: 03/08/2023

washer leak near right front corner customer stated like mist not big puddle removed console inspected inlet valves and hose connections no corrioson present removed back panel and inspected tub presuure hose connection and drain hoses ran diag no leak present ran rinse and spin no leak started deep wash with load of towels. found that unit is leaking around the gearcase. quoted customer repair and they are declining repair at time.

We serviced a

MAYTAG REFRIGERATOR

Model MSC21C6MFZ05

Near Brandywine, MD 20613

Robert A.

Job Details: 03/08/2023

"Cx complaint that the unit is not cooling at all. I inspected the unit to confirm the complaint. I found the unit is getting 123v from the wall, the fans and lights are working fine. The compressor is not running. I replaced the start device and the compressor still hums loudly then stops after a few seconds. The unit needs a new compressor. I'm ordering the part for the return visit. I consulted with SD about the SS parts ordered.; ordrng 1 W11370574 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 WPW10197428 (start device_RA VS) and 1 W11546605 (evap) and 1 W11504448 (coupler) and 1 W11506620 (coupler)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Fredericksburg, VA 22408

Tanner B.

Job Details: 03/08/2023

"CX Concern the unit not making ice, fc temp good at 5degrees.icemaker wouldnt cycle w/ test button.. posiible loose connection. replaced im and tested unit. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Bowie, MD 20721

Shawn D.

Job Details: 03/08/2023

"Cx complained that washer was leaving an excessive amount of lent on clothes. inspected washer, machine didnt have error codes. ran diag cycle and completed fine. instructed cx to use correct cycle selction when washing clothes and to use deep water wash. cx now understand how washer."

We serviced a

WHIRLPOOL WINE CELLAR

Model wuw35x24ds02

Near Shrewsbury, PA 17361

Sal R.

Job Details: 03/08/2023

"CX concerns is that the unit was in 7 ' of water in a due to burst pipping above the ktichen. When I arrived I found the unit unplugged. I was able to do a visual inspection of the unit inside and / outside and in the compressor compartment and foun d no visual concerns. I plugged the unit in and unit powered on. I found the codensor fan motor and the compressor to come on. I found the interior lights to illuminate and the evap fan motor to run. I was able to opperate the control console with out issues. I advised CX to leave the unit plugged in for no less the 48 hr's to monator temps. If CX has concerns after , I have advised her to reach back out to office for further service. Unit is opperating as desigend. I collected $120.00 for service charges via check #113.; ordrng 1 LOOK (LOOK)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Springfield, VA 22153

Robert W.

Job Details: 03/08/2023

Cx complaint is the unit isnt working. Inspected unit and found unit has power but console not responding pulled panel and found the UI connection not seatted all the way reconnected and unit tested and is now working properly.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Conway, SC 29526

Jason T.

Job Details: 03/08/2023

"Installed all parts to complete the repair, calibrated and tested unit...working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Bel Air, MD 21014

Neil H.

Job Details: 03/08/2023

ARRIVED CALLED OUR OFFICE THEY CONFIRMED THAT THE OFFICE HERE IS CLOSED THEY MUST CALL TO RESCH. APPT.; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Martinsburg, WV 25403

Ken M.

Job Details: 03/08/2023

"Console, UI, and control replaced and power restored. Ran test cycle and is working properly. Old parts, except the control, left with customer."

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Conway, SC 29527

Jason T.

Job Details: 03/08/2023

"Cx complaint, not cooling-freezing properly, continuosly runs, does not shut off, found fresh food temp at 38 degrees, freezer at 10 degrees, adjusted temp control to normal. Tested all circuits and wiring, found cabinet harness backed out at the connector for the heater circuit. removed and repaired the connection, verified 120 vac, also tested defrost for proper function, verified proper air flow, cooling-freezing, unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Washington, DC 20016

Roberto I.

Job Details: 03/08/2023

"cX complaint waterr left in the softner dispenser.Ran test mode, found no errors. Noticed of water in the softner dispenser, looks like the water doesn't complately drain. Tested the dispenser, the water overflowed. Ordering softner dispenser W11569112 and dispenser assy W11413407. RTeturn visit 3/15/23; ordrng 1 W11569112 (softner dispenser) and 1 W11413407 (dispenser assy) and 1 look (look)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Sterling, VA 20165

Christian C.

Job Details: 03/08/2023

Cx complaint of a grinding noise. Inspected unit no errors stored. Ran through diag cycle. No issues. No oil underneath unit. Ran DLMS calibration. Tested in diag cycle. No issues. Could not replicate noise. Unit is working as designed.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Shippensburg, PA 17257

Andrew S.

Job Details: 03/08/2023

Per previous diag I was able to access and replace the gear case. i then tested the unit and found that it is now functioning as intended. Job complete

We serviced a

JENN-AIR HOOD

Model JXU9130HP

Near Clover Hill, MD 21702

Ricardo S.

Job Details: 03/08/2023

"Cx complains that the hood ligths flickers, inspected unit connection cks ok, the lights flicker only in low .. order light siwtch; ordrng 1 W10293968 (swtch-rotr)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Fredericksburg, VA 22408

Tanner B.

Job Details: 03/08/2023

Installed new bin/ chute. tested unit. Job complete

We serviced a

KITCHENAID OVEN

Model KOSE500EBL04

Near Keswick, VA 22947

Kyle A.

Job Details: 03/08/2023

Cx complaint of unit not getting to temp. Found unit set in C instead of F. Calibrated oven as it was of by 15. Informed cx and unit is now as designed.

We serviced a

MAYTAG REFRIGERATOR

Model MSF25D4MDM01

Near Frederick, MD 21702

Ricardo S.

Job Details: 03/08/2023

"Cx complains that the led lights on the fridge not working, inspected unit, the led flashing all the time, but the Freezer led is dead.. main light reveic power, order the main led module and 2 regular led; ordrng 1 WPW10515057 (light)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Leesburg, VA 20175

Ricky E.

Job Details: 03/08/2023

"installed parts, unit cks ok"

We serviced a

WHIRLPOOL WASHER

Model MHW6630HC2

Near Charlottesville, VA 22902

Kyle A.

Job Details: 03/08/2023

Installed tub and unit is now as designed.

We serviced a

WHIRLPOOL DRYER

Model MED5630HW

Near Walkersville, MD 21793

Ricardo S.

Job Details: 03/08/2023

"Cx complains about a loud noise, the unit vibrate too much, blower housing and wheel cks ok. the whole bottom part of the dyrer vibrate.. motor sound weird, order parts; ordrng 1 w11364931 (motor) and 1 w11481730 (brakcet) and 1 WPW10211911 (housing)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Westminster, MD 21157

Bernard M.

Job Details: 03/08/2023

"Replaced heater, ran auto test and the heater heated. Unit checks good"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KBS0

Near Laytonsville, MD 20882

Brian R.

Job Details: 03/08/2023

came out and replaced valve. cleared codes as they were all thill in there. ran unit awhile and unit checks. cx will see how unit does and call back if needed. job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Centreville, VA 20121

Richard B.

Job Details: 03/08/2023

"CX complant. Fridge not cooling. Inspected unit and found compressor not starting. But warm to the touch . Compressor is locked up. Ordering sealed system . TWO count . Parts not in stock. Further work needed, RB; ordrng 1 W11582579 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11506635 (schrader valve.) and 1 looklook (;look look)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Glen Allen, VA 23059

Thomas B.

Job Details: 03/08/2023

"Cx complaint unit is not working properly inspected unit removed and replaced the compressor, evap, and 3 way valve tested and inspected for proper use unit now functions Normally filled with 5.5 oz"

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Mount Airy, MD 21771

Brian R.

Job Details: 03/08/2023

came out and replaced parts. turned breaker back on to test and check unit. both sections heated to 350 and didnt trip breaker. advised cx to use upper then lower then both to see how unit runs. unit checks. job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Westminster, MD 21157

Bernard M.

Job Details: 03/08/2023

"Removed oven from wall and accessed the top of unit, replaced control and inverter, while removing cover for mag, found the thermostat had experienced thermal event. This caused damage to the interlock harness. Ordering harness, once part is in contact cx to reschedule; ordrng 1 W11356970 (interlock harness)"

We serviced a

AMANA RANGE

Model ACR4303MFS7

Near Carlisle, PA 17013

Andrew S.

Job Details: 03/08/2023

Cx complaint is that the unit is not heating properly in the oven. Upon arrival I found that the unit was in a storage room at RAC and was not plugged in. I tested the elements and found the bake element at 22.1 Ohms and the broil element at 19.8 Ohms. I was able to get the unit hoooked up to the power. I then set the oven to 350 and ran a calibration. I found that the temp averaged out to 337 degrees. I adjusted the temp offset up 15 degrees. Unit is functioning as intended. Job complete

We serviced a

WHIRLPOOL FREEZER

Model wrf560sehz02

Near Stephenson, VA 22656

Danny R.

Job Details: 03/08/2023

installed fan and thermistor sending back the extra ones sent out and control unit is cooling checksok

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Gaithersburg, MD 20882

Brian R.

Job Details: 03/08/2023

cx complaint is unit styarts to run a few seconds and gives some water then shuts off. found code F7E4 Basket Re-engagementFailure.ran a DLMS cycle as well as auto test. unit ran through all stages. unit spun slow. then picked back up and was in and out. he also said unit has a filling issue. its on all loads not just heavy. unit also keeps drippping after valve is off. i was able to start and run a quick wash. will order parts and office will schedule.; ordrng 1 W10734521 (Splutch) and 1 W11614513 (Housing & Inlet Valve)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Annapolis, MD 21403

Shane B.

Job Details: 03/08/2023

cx complaint is white residue on dark clothes. cx said shes been using deep fill since last visit but residue still remains. cx had pictures of residue on clothes and cx has been running clean cycle. i found no saved codes. dispensor tray is clean. ran service cycle. no suds during test cycle. i called techline to document. techline advised me to go over use and care guide again. said to change no parts. gave cx SR# and tradecare number beings shes unhappy with the unit. unit is working as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Stephenson, VA 22656

Danny R.

Job Details: 03/08/2023

this is a person in nyc they dont live around here

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Delmar, DE 19940

Frederick R.

Job Details: 03/08/2023

Arrived at appt and opened control box and found the UI inside is not the proper one. Verified the right part ordered and labeled properly but packaged wrong. Installed IM and cleared frozen bin. Had another SS job at same CX and by the time I finished it had dropped 2 trays of ice (properly). Please have box checked by MR to verify proper UI before scheduling; ordrng 1 W11533213 (control kit (reorder)) and 1 look (loo

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW02

Near Delmar, DE 19940

Frederick R.

Job Details: 03/08/2023

"Replaced compressor, installed UV drier per prior diagmnosis. Pressure tested unit with 140psi of Nitrogen. Vac'e down to 30in for 15mins. Filled with 4.8oz or R134a. Final low side pressure was at 7psi. Compressor and all fans running properly. Informed CX 24-36 hrs for unit to get to temps. Job is complete"

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near York, PA 17403

Fred G.

Job Details: 03/08/2023

i was able to access unit and replace the thermistor as per previous visit. tested unit and found unit now checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS

Near Parkville, MD 21234

Alexander D.

Job Details: 03/08/2023

"cx complaint door not closing, seems rack is getting in the way. cx said they have extended warranty and showed me receipt from bray and scarff. advised cx warranty info needs to be dispatched to us from contract company and they need to call contract to get warranty info dispatched. cx understands; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Glen Burnie, MD 21060

Eric W.

Job Details: 03/08/2023

installed parts and filled unit

We serviced a

MAYTAG DRYER

Model MEDC215EW0

Near York, PA 17403

Fred G.

Job Details: 03/08/2023

"cx complaint unit does not heat and timer is not advancing. inspected unit and found 0.00vac to unit. found L1 to natural was 123vac, found L2 to natural was 123vac. together unit shows zero volts. cx needs an electrivian. charged only for service call $120 paid in check number 240"

We serviced a

WHIRLPOOL ICE MAKER

Model KUIX535HPS01

Near Hampstead, MD 21074

Bernard M.

Job Details: 03/08/2023

Cx complaint unit has low ice production. When arrived unit was running but now ice. At the bottom of bin were small flat cubes. Cx stated unit would occasionally make squealing and grinding noise while running. Refered to SP#11623132 and ran test and could hear noise. Ordering pump per SP and will use sensor on return. Once parts are in contact cx to reschedule; ordrng 1 W11542867 (recirculation pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYW00

Near Fredericksburg, VA 22408

Tanner B.

Job Details: 03/08/2023

installed new valves and tested unit. Job complete

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near York, PA 17408

Fred G.

Job Details: 03/08/2023

"i was able access unit and replace the gearcase, clutch, motor and slider as per previous tech. tested unit and found unit now checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV03

Near Havre de Grace, MD 21078

Neil H.

Job Details: 03/08/2023

"RESERVOIR AND VALVE LEAKING IN THE SAME SPOTS BOTH PARTS NEEDED; ordrng 1 W11482382 ( Reservoir, Water (also Order Wire Tie Part 8567668)) and 4 8567668 (tie-wire)s"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Richmond, VA 23223

Orbie

Job Details: 03/08/2023

cx complaint unit shaking. found no codes present. leveled feet of unit and verified unit working as designed

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Glen Rock, PA 17327

Sal R.

Job Details: 03/08/2023

I was ale to access and replace the sensor . I found the unit to be popperating as designed. UNit test good.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Laurel, MD 20708

Israel R.

Job Details: 03/08/2023

"Installed control and nothing same thing. I removed rotor and foind slider has fail. Replace slider and unit is back to normal operations.; ordrng 1 W10734521 (slider), used 1 W10734521 (Slider) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS03

Near Potomac, MD 20854

Julian H.

Job Details: 03/08/2023

CX complaint about a slow leak after repair found unit already pulled out found brass nut attached to valve no sealing properly has a copper line attached to valve explained CX issue is with brass nut not sealing we didnt caused any of this we should be able to pulled unit out without having an issue show her that warranty wont cover plumbing issues offer CX to close water valve under the sink to stop leak for now she rejected & didnt want this

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Seven Valleys, PA 17360

Sal R.

Job Details: 03/08/2023

CX complaint was that the unit would not drain. I found that the unit had a F5E2 error code stored in diag. I inspected the door latch and found the harness to be loose not allowing the unit to unlock. I had to manuely unlock unit and correct the harness concerns. Unit test good.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW

Near Richmond, VA 23235

Joseph D.

Job Details: 03/08/2023

Ordering handle ; ordrng 1 W10861225 (Handle)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Gaithersburg, MD 20878

Julian H.

Job Details: 03/08/2023

GOT HERE checked pressure 5' water column is fine min but within requirements then pulled unit out found split bake/broil harness replaced then checked resistnace on conv fan 90 oh within tolerance checked also operation & working on this model fan will only start after preheat is done verified operation on diag conv bake & regular bake holding temp 7 reignitin replaced burner as well

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ2

Near Hampton, VA 23669

Carl A.

Job Details: 03/08/2023

"cx complaint of unit smoking coming from oven,checked unit to find the following issues on unit,found the bake element to be open,door gasket on sealing door fully allowing heat to excape out of unit also found active hing to have failed causeing door to fall advise cxnot to use the oven as element is broken open break down as follows 1/W10779716/Bake Element,1/WPW10162385/Gasket, Door,1/WPW10440013/hinge-doorservice call break down as follows service call cover under saftey parts 205.97shipping 15.00labor 110.00sub total 330.97tax 12.36grand total 343.33deposit 0.00cx will call back if moving forward with repairs"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near Glen Allen, VA 23060

Joseph D.

Job Details: 03/08/2023

Ordering control and valve ; ordrng 1 W11210463 (Valve) and 1 W11603810 (Cntrl)

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GBS

Near Huntingtown, MD 20639

Robert A.

Job Details: 03/08/2023

Cx complaint that the dispenser door does not close during cycles. I inspected the unit to confirm the complaint. I replaced the dispenser door and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Arlington, VA 22207

Lloyd B.

Job Details: 03/08/2023

"Cx complained of a noise, says the fan runs non stop. Inspected the unit and found that temperature in the freezer is 0 and the fresh food is 37. Explained to the cx that they just might not notice when it does shut down but it indeed does go into a defrost and that there were no broken or bad parts to be changed to make it do anything different. The unit is working as designed. Job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS20

Near Aberdeen, MD 21001

Neil H.

Job Details: 03/08/2023

"REMOVED CONSOLE FOUND THE REPLACEMENT SAME NUMBER BUT BRACKET WAS DIFFERENT TALKED TO MR REORDERING CONSOLE; ordrng 1 W11616683 (assembly, control panel)"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW1

Near Washington, DC 20007

Brian F.

Job Details: 03/08/2023

"Cx states dryer won't start with load inside, tested and confirmed. Installed new motor, tested, unit is now working properly."

We serviced a

KITCHENAID ICE MAKER

Model KUID508HPS00

Near Arlington, VA 22207

Lloyd B.

Job Details: 03/08/2023

Cx complained of no ice. Installed new filter housing and valve and the unit filled and began to recirculate water with no leaks. Job complete

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Centreville, VA 20121

Richard B.

Job Details: 03/08/2023

"CX complant. Washer has error code. Inspected unit and found washer full of water . removed water with shopvac and ran error codes, Slow drain. Found drain pump harness wire severed, Was able to reconnect drain pump wire wit quick connect wire connector until new pump and lower harness and drain pump can be installed . AIG contract. Not in stock, further work needed. RB; ordrng 1 W11590868 (harness) and 1 W11399437 (drain pump)"

We serviced a

JENN-AIR COOKTOP

Model JED3536GB01

Near Washington, DC 20016

Roberto I.

Job Details: 03/08/2023

"Cx complaint marks and discoloration on glass top, noise from blower.Confirmed noise from blower motor, found lose screws on plenum acces panel. Tightened screws, the noise stopped.Confirmed wear and tear marks and discoloration on glass top. I explained to the cx that wear and tear cannot be covered by the warranty. Tried to call Jenn Air, spent 35min on hold with no answer"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS01

Near Arlington, VA 22205

Lloyd B.

Job Details: 03/08/2023

Cx complained of damage. Installed new door and there is no longer damage. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Leesburg, VA 20176

Ricky E.

Job Details: 03/08/2023

compressor shipped damaged. the compressor has spent time upside down and is unpressurized.. reordering compressor; ordrng 1 W11209866 (compressor) and 1 look/look (look/look) and 2 2callcount (2 call count)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ00

Near Charlottesville, VA 22911

Eric F.

Job Details: 03/08/2023

"Could not replicate sound, cx states that pressing on the cabinet gets it to stop. Likely a sound being made by the compressor that changes when the level shifts. Compressor running, sounds normally currently. Raised leveling pegs slightly, advised cx that leveling the unit is the only way to affect the sound the compressor makes."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Dumfries, VA 22026

Robert W.

Job Details: 03/08/2023

Cx complaint is the lights are not working. Inspected unit and found door switches are working properly FC light is getting power but is completely out also found RC lights out aswell getting power but not working. Ordering RC and FC lights.; ordrng 1 W11527432 (RC light) and 1 W11602886 (FC light)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Ashburn, VA 20148

Demonte S.

Job Details: 03/08/2023

"Inspected the unit. Found that the cx is saying that the Refrigerator isn't cooling properly. Checked the Pressures to the unit. Low side is reading 0 . Hight side is reading 135 Psi. I then ran Service Diagnostics on the unit. Ran Service Test 4 - Compressor Test. Waited till 3 Way Valve to open both sections. Unplugged the unit. Checked to see if the system will have equalized pressures. Removed all the Freon in the system. Charged system with 140 Psi on Nitrogen. Let unit sit for 20 mins. Garages stayed at 140 Psi. System has no leaks. System is showing over charge, so this means that the system will not cool properly. Charged system with 5.50 Oz's. Pressures are now 1 Bar on the low side. 120 Psi on the high side. Unit is starting to Cool properly. Unit is working as Designed."

We serviced a

WHIRLPOOL HOOD

Model KXD4636YSS0

Near Baltimore, MD 21212

Marc M.

Job Details: 03/08/2023

Install all parts and tested unit. You get rises and lowers and fan activates when prompted. Unit now checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Baltimore, MD 21212

Shane M.

Job Details: 03/08/2023

cx complaint the unit making a loud pop noise when door is shutting. can confirmed. door shutting proper but makes a loud bang pop noise. ordering latch w latch strike.; ordrng 1 W11412299 (latch) and 1 W11545309 (latch strike)

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ4

Near Bel Air, MD 21015

Neil H.

Job Details: 03/08/2023

CX COMPLAINT RF ELEMENT NOT WORKING FOUND THE SWITCH FAULTY REPLACED AND TESTED GOOD.

We serviced a

AMANA DRYER

Model NED4655EW

Near Richmond, VA 23231

Joseph D.

Job Details: 03/08/2023

Found door switch not plugged in. Unit tests properly now.

We serviced a

JENN-AIR RANGE

Model JDRP548HL00

Near Arlington, VA 22201

Jason A.

Job Details: 03/08/2023

CX complaint RANGE BOTH OVENs will not heat fully & beeps & stops. Replaced both cooling fans. L&R UI & apl mgr & ext board. Preheat both ovens & test ALL cooktop burners & griddle. Both cooling fans are running. Both ovens reached 350F. Tedst both broil. NO error codes > JJ; ordrng 1 LOOK (LOOK - 1 W11319204 UI not used)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Sterling, VA 20164

Christian C.

Job Details: 03/08/2023

Cx complaint unit is not powering on. Inspected unit and console is non-responsive. Checked breaker and breaker for DW is tripped. Reset breaker and unit powers back on. Tested unit in diag cycle no issues. Unit is working as designed.

We serviced a

WHIRLPOOL RANGE

Model WEG515S0LZ1

Near Millersville, MD 21108

Alexander D.

Job Details: 03/08/2023

"replaced drawer, panel and glides. tested unit. drawer is aligning properly. unit is now working properly"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Richmond, VA 23238

John P.

Job Details: 03/08/2023

"Found freezer @28 degrees, and ice ball at capillary tube, found oil on ff evap. Ordering evap.; ordrng 1 W11492867 (Evap) and 1 WPW10143759 (Drier) and 1 2ctss (2ct ss)"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Washington, DC 20016

Roberto I.

Job Details: 03/08/2023

"Replaced base rails, drawer tested ok. Teste the oven door. in my opinion it made the noise that any other range loke this makes. Called tech line and documented "

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS02

Near Virginia Beach, VA 23452

Carl A.

Job Details: 03/08/2023

replaced both door tested unit works as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSF505ESS00

Near Midlothian, VA 23113

John P.

Job Details: 03/08/2023

CX complaint unit not cooling checked unit found evap covered in ice also found control not cycling properly.; ordrng 1 W10316760 (Thermistor) and 1 W11509096 (Ui)

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Bel Air, MD 21015

Neil H.

Job Details: 03/08/2023

"CX COMPLAINT THE WASHER NOT MOVING REPLACED MOTOR,ACTUATOR,AND CAP UNIT TESTED GOOD. RECALB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS04

Near Chesapeake, VA 23322

Branden R.

Job Details: 03/08/2023

"cx complaint refrigerator temperature varies 20 degrees and the freezer does about the same. it is set at . checked unit and found freezer door gasket not properly seated on unit allowing warm air into unit when running . causing unit to freeze then go into defrost once evap is frosted up , steamed out gasket and checked all major componets everything ohmed out in range and is running as designed ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Midlothian, VA 23114

Chris B.

Job Details: 03/08/2023

cx comp unit will not produce water insp unit conf cx comp found water line frozen water fill tube heater is not working as desighned spoek with travis called tech line SR#7735751275 travis stated he is contacting wp enginerring and they will be emailing me please send shop job daily until complete; saved tckt

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parkville, MD 21234

Alexander D.

Job Details: 03/08/2023

"cx complaint unit not spinning clothes out. cx thought repair would be covered under 10yr warranty. advised cx thats a limited parts warranty that only covers cost of motor and basket. went over oow pricing and cx declined service. no service provided, no money collected"

We serviced a

KITCHENAID FREEZER

Model KRFF507ESS01

Near Virginia Beach, VA 23455

Carl A.

Job Details: 03/08/2023

replaced part tetsted unit works as designed

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Parkville, MD 21234

Alexander D.

Job Details: 03/08/2023

"cx complaint unit not completing cycles, gets stuck on wash. inspected unit and verified complaint. no errors stored. ran autotest and unit cut out when it tried to agitate. control is getting steady 120v when it cuts out. ran thru manual test and everything else runs good, even spin but unit cuts out when motor turns a certain direction so one of the windings must be shorting. ordering motor, capacitor and actuator and marking preid control as will use on return. all parts in stock @tribles, scheduled return visit for 3/16; ordrng 1 W10890624 (motor) and 1 W11481722 (actuator) and 1 W11428524 (capacitor) and 1 LOOK (LOOK)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Ashburn, VA 20148

Demonte S.

Job Details: 03/08/2023

"Inspected the unit. Found that the cx is saying that the Dishwasher isn't start a cycle / always beeping. Ran Service Diagnostics on the unit. Error Codes are F8E4 = Float Switch reading Open . Checked the Float Switch. Float Switch has Water in the Trey. Removed all Water from the Trey. Cleared Error Code. ( Asked the cx how they are loading the Dishwasher. Cx is putting Cups , Bowls ,Pots & Pans in the Lower Rack, up front by the Door. I advised the cx to change the loading habits to all those items to the Lower Rack in the back. Plates only up front on the Lower Rack. Cx now understands. ) Tested the unit. Unit is working as Designed."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Newport News, VA 23602

Justin W.

Job Details: 03/08/2023

replaced spin basket tested unit working as designed

We serviced a

WHIRLPOOL OVEN

Model JJW3830DP01

Near Towson, MD 21204

Dustin F.

Job Details: 03/08/2023

CX complaint: F2E1 Error. Confirmed connection are good. Unit needs new console. Ordering console and charged CX in full. CX is paid in full.; ordrng 1 W11232121 (Control Panel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Woodbridge, VA 22191

Robert W.

Job Details: 03/08/2023

Cx Complaint is the plug in the filter wont come out. Inspected unit and found the plug is stuck in the filter head was able to remove and install filter unit is working properly CX instrution.

We serviced a

WHIRLPOOL FREEZER

Model WRS588FIHZ04

Near Strasburg, VA 22657

Danny R.

Job Details: 03/08/2023

installed parts checksok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Middle River, MD 21220

Alexander D.

Job Details: 03/08/2023

"cx complaint unit not cooling in either section. cx had another company come out and diagnose SS issue but said theres parts covered by entitlements so they need to call whirlpool. inspected unit and verified complaint. compressor running, fans running but room temp inside both sections. ordering compressor, evap, uv dye drier and process stub. 3ct SS tech only. parts and labor covered by entitlements. called landlord and collected 120.00 service call with c/c. call cx to schedule return visit once we have eta on parts; ordrng 1 W11407409 (evap) and 1 W11209866 (compressor) and 1 WPW10143759 (uv dye drier) and 1 W10913906 (process stub) and 1 LOOK (LOOK)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Gaithersburg, MD 20886

Julian H.

Job Details: 03/08/2023

replaced mullion & working

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Virginia Beach, VA 23456

Branden R.

Job Details: 03/08/2023

came out and replace grill on unit .

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Powhatan, VA 23139

John P.

Job Details: 03/08/2023

Checked unit for error codes found F5 E4 lid not opened between cycles verified lid latch not seeing lid opened ordering lid latch; ordrng 1 W11513248 (Latch)

We serviced a

WHIRLPOOL WASHER

Model WGT4027HW1

Near Pikesville, MD 21208

Dustin F.

Job Details: 03/08/2023

"Upon arrival, found front office closed, tried contacting Customer, no response after hours. Contacted office, spoke to sharita, was told to move on."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mechanicsburg, PA 17050

Fred G.

Job Details: 03/08/2023

"cx complaint unit is beeping and displaying an error code. inspected unit and entered diag and found f8e2, f10e2, f8e4. cleared codes and ran auto test and found unit finished test with out issues. i did find water in drip pan. I also found unit was leaning to the left front. i adjusted the unit and made it plum. unit checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Portsmouth, VA 23703

Zachery R.

Job Details: 03/08/2023

"upon arrival no answer at door. called cx via vonage, cx advised that she was not aware of apt and tried to cancel. cx will not be able to make apt today. advised cx VIA office would call to confirm return visit. left ty card on door"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Bel Air, MD 21015

Neil H.

Job Details: 03/08/2023

REPLACED THE I/M THE EVAP FAN AND LED UNIT TESTED GOOD.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC3

Near Richmond, VA 23234

Orbie

Job Details: 03/08/2023

cx complaint unit leaking water. ran water into the unit and drained it. found water leaking at faulty hose. repaired hose and tested unit working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Highland Springs, VA 23075

Orbie

Job Details: 03/08/2023

"went to replace gearcase, could not get washplate off without having to damage it. replaced belt and splutch for time being to alieviate cx of squeaking noise. ordering washplate to complete repair.; ordrng 1 W11510461 (washplate.)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Williamsburg, VA 23188

Lucas R.

Job Details: 03/08/2023

"replaced drive system, calibrated, tested, unit working as designed."

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Taneytown, MD 21787

Bernard M.

Job Details: 03/08/2023

"Placed mastic under bracket, re-assembled unit and ran normal cycle. Unit no longer makes noise. Unit checks good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Rockville, MD 20852

Shawn D.

Job Details: 03/08/2023

arrived unit still on and running compressor is not hot. installed compressor drier couplers vacumed unit down and filled to find compressor runs for 2 to 3 minutes and cuts off. cycled power and same issue. tried again while having meter hooked up and on red wire i have 5dcv and when compressor turns off it goes OL then jumps all around1 dcv. ordering control and inverter for return; ordrng 1 W11566851 (control) and 1 W11546982 (inverter)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Richmond, VA 23236

Chris B.

Job Details: 03/08/2023

replaced door

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