We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near York, PA 17408
Bernard M.
Job Details:
11/09/2023
"Cx complaint unit powers on and off. When arrived the UI would light up and is able to enter service mode but the compressor, fans and lights are out. Found the pantry UI doesn't light up and found no voltage. Accessed the pantry harness and found 9vdc, needs 14vdc. Gave cx quote of $719.18 for full repair and cx will contact office if they want repair done. Office will bill cx $139 for service call.; snapped 3 QuickPics"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Ruther Glen, VA 22546
Thomas B.
Job Details:
11/09/2023
Cx complaint unit is not working properly inspected unit Removed with force the old agitator had to break to get loose Removed old gearcase replaced both parts tested for proper use unit now functions normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mechanicsburg, PA 17050
Andrew S.
Job Details:
11/09/2023
Cx complaint is that the unit is not dispensing cubes. It will only crush the ice on either setting and the light is out in the FC. upon arrival I found that the light is getting 120 volts when the door is open. I then verified that the solenoid is getting voltage when activated. I am ordering the solenoid and Module. I was able to set the return visit for Friday 11/17 anytime.; ordrng 1 WP2152713 (Dispenser Solenoid) and 1 W11602886 (Module)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Waynesboro, PA 17268
Drew B.
Job Details:
11/09/2023
replaced door and when attwmpting to replace the roller the wheel was cracked and want new one being model hopme and moving in reordering the roller call to reschd please. contractor had left and didnt get to inform him of issue so when we reschd please inform why.; ordrng 1 wpw10304660 (fl roller)
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Ellicott City, MD 21043
Robert L.
Job Details:
11/09/2023
"cx complaint light lens and cooktop on light not working, found lense seperated and switch fell, replaced lense holder from truck stock and reinstalled ligth assy, tested all ops ok, reorder for truck stock; ordrng 1 WP3196068 (lens-light RL VS), used 1 WP3196068 (lense RL VS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Lanexa, VA 23089
Orbie
Job Details:
11/09/2023
cx complaint unit not cooling. checked unit verified complaint. no frost pattern at evap. unit needs sealed system repair ordering parts needed for repair. called warehouse. parts in stock.called office to reschedule. scheduled for wednsday 11/15/23; ordrng 1 w11506625 (coupler) and 1 W11109499 (drier-tube) and 1 W11580057 (compressor) and 1 W11579351 (evap)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LZ1
Near Fort Washington, MD 20744
Shane B.
Job Details:
11/09/2023
cx complaint is the left rear burner not working. confirmed complaint. found ignitor not sparking. made an adjustment to the switch and it started working. cleaned burner head. tested all burners. all are working properly. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Fort Washington, MD 20744
Shane B.
Job Details:
11/09/2023
"cx complaint is the F8E1 error code returning again. found that code saved. ran service cycle. unit completed cycle with no issues. all valves ran fine. remvoed basket to inspect and air trap. nothing is blocking it. i can blow through the pressure hose with no issues. i called techline. they said everything had been checked already. had me run cold valve and service cycle again, no issues with either. said to replaced the valves. replaced valves with preIDed part and tested again. unit is working as designed."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Sterling, VA 20164
Christian C.
Job Details:
11/09/2023
Cx complaint unit does not hold heat. Inspected unit no errors stored. Installed control. Tested bake at 350. Unit stopped at 350. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Owings Mills, MD 21117
Brian R.
Job Details:
11/09/2023
replaced heater and checked over unit and set temps to norm. unit checks. job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Mount Airy, MD 21771
Ricky E.
Job Details:
11/09/2023
"installed parts, u7nit cks ok.."
We serviced a
MAYTAG OVEN
Model Mmw7730ds00
Near Fort Washington, MD 20744
Shane B.
Job Details:
11/09/2023
"installed all ordered parts. restored power and tested unit. interior light still doesnt work. microwave doesnt run, says feature not available when start is pressed. called techline they had me check power to the filter board, no voltage. found terminal box behind unit is properly wired and supplying 243vac. techline advised issue is in the harness. couldnt say if control boards were needed or not. ordering fuse and harness. cx paid for parts. schedule when available.; ordrng 1 W10601518 (harns-wire) and 1 WPW10017410 (fuse)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Powhatan, VA 23139
Joseph D.
Job Details:
11/09/2023
customer complain unit won't larger loads confirmed complaint found belt stretched and squealing causing improper water level replace belt and unit working properly; ordrng 1 W10006384 (Belt dj van stock)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Woodbridge, VA 22193
Robert W.
Job Details:
11/09/2023
CX Complaint is the unit isnt washing. Inspected unit and found error F4E3 motor error motor is getting power just not running. Replaced sump and tested unit is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Fredericksburg, VA 22406
Tanner B.
Job Details:
11/09/2023
"Units door not latching, unit needs strike and latch replaced at the sametime; ordrng 1 WPW10544004 (stike)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Severn, MD 21144
Dustin F.
Job Details:
11/09/2023
"CX complaint: icemaker keeps filling freezer with water. Inspected unit, confirmed cx complaint. found fill tube to icemaker is too short. needs an extension. ordering IM installation kit to finish repair; ordrng 1 w11510803 (IM installation kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS30C7EYY
Near Laurel, MD 20724
Dustin F.
Job Details:
11/09/2023
"replaced icemaker and emitter tested unit, unit now working as intended."
We serviced a
KITCHENAID RANGE
Model KDRS483VSS04
Near McLean, VA 22101
Jason A.
Job Details:
11/09/2023
CX complaint F6E0 error code & controls are locked up. Error started a few months but they reset breaker & oven does heat. Harness is good & voltage checks out. Reset breaker & put unit in diagnostic mode. Some buttons need a hjard push to respond. CX states gas smell behind island & in room below. CX owes 110 on return. Gas sniffer ;eak detector. PArts not in stock > JJ; and 1 CX owes 110 onreturn.Gassniffer;eakdetector. Gas sniffer leak detector) and 1 WPW10116117 (touchpad) and 1 WPW10298120 (User interface)
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW4
Near Wernersville, PA 19565
Justin L.
Job Details:
11/09/2023
Cx complaint unit not working and showing F0E2 oversuds and F8E3 overflow. Unit is stacked. Checked for error codes and foudn F8E3 and F0E2. Checked pump to make sure no restrictions. Unit will need control and pressure switch to correct with a 2 tech due to being stacked. Contacted tradecare and got P&L. Contacted parts and setting return for Wed 11/15/23; ordrng 1 W11550652 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS05
Near Ellicott City, MD 21042
Robert L.
Job Details:
11/09/2023
"cx complaint prior company tried to reassemble hinge, they cut liner see pic, they put wrong screws back in hinge, replaced right hinge from truck stock, installed new screws and secured hinge, tested all ops ok.... reorder for truck stock; ordrng 1 WP2307857 (extension RL VS), used 1 WP2307857 (extention RL VS) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Springfield, VA 22153
Lloyd B.
Job Details:
11/09/2023
"Cx complained the unit would power on by itself. Inspected the unit and found the cx has been using it without issue, as long as its unplugged after. During the cycle, it does NOT fill so the button is NOT stuck and the control is getting command FROM the console, not the other way around. Unit needs new fascia; ordrng 1 w11478523 (fascia)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Owings Mills, MD 21117
Brian R.
Job Details:
11/09/2023
came out and replaced tub. tested and checked as well as he said this one was good. job complete. cx also needs tub picked up.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS04
Near Fredericksburg, VA 22406
Tanner B.
Job Details:
11/09/2023
Replaced icemaker and ice box fan
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Wyomissing, PA 19610
Justin L.
Job Details:
11/09/2023
Cx complaint of noise during cycle. Found no saved codes. Ran unit and verified noise. Cx has water hammer and will need a plumber to correct the issue. Unit is operating as designed no further work needed
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Fairfax, VA 22033
Richard B.
Job Details:
11/09/2023
"CX complant., washer is loud when filling. Inspected unit and found cold water valve is making a lot of noise when filling . Changed valve and now cold valve is quiet as well as hot valve. Job completed. RB"
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHV03
Near Leacock-Leola-Bareville, PA 17540
Justin L.
Job Details:
11/09/2023
As per previous visit was able to access unit and replace fan motor and harness. Control not needed. Unit now operates as designed no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Newark, DE 19702
Taylor F.
Job Details:
11/09/2023
Cx complaint is unit intermittenly making ice. On arrival found Im stuck halfway through harvest. Replaced IM and unit filled with water and cycled. Unit is now working as designed. Job is complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Sparks, MD 21152
Sal R.
Job Details:
11/09/2023
"CX complai t was that the unit would not drain. I found that the unit had a stored 6-4 and 8-4 error codes. I was able to test the drain pump by disconnecting power at the pump and then testing voltage to the pump form the control. I found the propper voltage to the pump , but no movment. I accessed and replaced the pump. and unit test good. I collected $337.42 via check"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Bryantown, MD 20617
Shane B.
Job Details:
11/09/2023
isntalled ordered pats. tested unit for cx. unit is working as deisgned.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS10
Near Lancaster, PA 17601
Justin L.
Job Details:
11/09/2023
Cx complaint unit was delivered with dented doors. Was able to access unit and verify concern. Unit is within 30 days cosmetic. Ordering doors which need to ship to main model home and they will move them to the right unit and contact us for return; ordrng 1 12977880SQ (freezer door) and 1 W10876598 (name plate) and 1 W11661560 (left rc door) and 1 13107887SQ (right rc door)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Newark, DE 19711
Taylor F.
Job Details:
11/09/2023
Cx complaint is console is peeling in the corner. Found the protective film to still be on the console. Removed film and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Fairfax, VA 22033
Richard B.
Job Details:
11/09/2023
"C cmplant. No ice. Inspected unit and test 36 , ice box fan is strong . In test 56 timed ice making E5 . Took temp in freezer , 12 degrees , temp set to zero. Ordering freezer thermister. In stock, Further work needed. RB; ordrng 1 W10316760 (thermister)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Lorton, VA 22079
Lloyd B.
Job Details:
11/09/2023
Cx complained of dripping. Installed new valve and tested and there is no dripping and the ice maker cycled and filled. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Norfolk, VA 23502
Zachery R.
Job Details:
11/09/2023
"cx complaint unit nonresponsive, checked unit, unit displaying f2e1, f5e1, f0e4, f5e3. come to find defective lid lock. quoted cx for repair. cx unsure for repair atm, advised cx ticket open for 30 days. collected $100 cash, $39 via card. cash in bag."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRB00
Near Virginia Beach, VA 23456
Branden R.
Job Details:
11/09/2023
cx compaint unit leaking checked unit and found heavy build up in drainline causing unit to not properly drain when called for defrost . disassembled and found both rails to unit will need to be replaced due to heavy frost build up causing them to be stiff . unable to fully defrost unit and get to drainhole in freezer due to steamer stopped working as i was steaming it out. ordering all parts for repair to be done .; ordrng 1 WPW10235357 (bin rail left) and 1 WPW10235367 (bin rail right) and 2 WPW10120018 (door rails)s and 1 WPW10284682 (Adapter (left Hand)) and 1 WPW10284683 (adapter ( right hand))
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS00
Near Virginia Beach, VA 23457
Branden R.
Job Details:
11/09/2023
"cx complaint ice maker not making ice , checked unit and found ice jamed up causing ice maker to lose home postion . freed up ice maker and advised cx i will be ordering new ice maker losing home postion . cx agreed .; ordrng 1 W11626124 (ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Columbia, MD 21044
Robert L.
Job Details:
11/09/2023
"upon arrival, found RC door send had dents, cx didnt see, for some reason both doors a re being sent, will install both when new Rc door comes in, left hinge parts with cx, reorderig RC door and badge..... door pick up scheduled for 11/10...... CT shipping new door to shop for inspection before repair; ordrng 1 w11023687 (rc door) and 1 W11178521 (nameplate)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Fairfax, VA 22030
Richard B.
Job Details:
11/09/2023
"CX complant. Washer dosent work. Inspected unit and when starting , Washer goes to done. Found capicitor leaking oil , Replaced capacitor . tested unit by cyclingf power nd starting a wash cycle. Uni is filling with water and agitating . Canceled cycle and started a drain and spin cycle. Unit spins up and drains. Unit is working as designed. Job completed. RB"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Ashland, VA 23005
Thomas B.
Job Details:
11/09/2023
"Cx complaint unit is not working properly inspected unit Removed and Replaced the harness, thermistor, and control tested and inspected for proper use unit now functions normally"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chesapeake, VA 23322
Austin D.
Job Details:
11/09/2023
"cx complaint the unit is still not defrosting. verified complaint. checked the control by manually putting unit into defrost heater came on. therfore, harness and heater are good. checked continuity at control for thermistors and i had continuity. therefore, the unit will go into defrost manually but not on its own i replaced the control. unit should be goood to go. if any issues occur after today we must call techline."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Great Mills, MD 20634
Davonte
Job Details:
11/09/2023
"cx complained unit was shaking amd making squealing noises. previous tech confirmed cx complaint. repolaced pulley, drive belt, and suspension. tested unit. unit now working as should"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near McLean, VA 22102
Jason A.
Job Details:
11/09/2023
CX complaint WASHER LF error. Verfied conplaint test 01 slow fill & fill is warm. Verified hose connections are tigh. Test 2 hot water good flow. . Replaced valve & found console pads are green by wire connector. See SDpics. Left qoue for replacing console but CX declined. Calibrate & ran test wash to complete. NO LEAKS > JJ
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Manassas, VA 20109
Daniel J.
Job Details:
11/09/2023
"removed unit with air bags tested heating normally and normal on time dry didnt cut of checekd faults none present checked tco good found when heating rattle through exhaust venting replaced tcos and heater tested heating normal"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Ashland, VA 23005
Thomas B.
Job Details:
11/09/2023
Cx complaint unit is not working properly inspected unit found blown element and fuses removed and replaced charged 398.65 cx paid in full by CC
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Myrtle Beach, SC 29579
Paul F.
Job Details:
11/09/2023
Customer complaint is unit not working at all. Found unit would not turn on. Unplugged the unit nd plugged it back in. I was able to get the unit to turn on. The control was locked. I took off the control lock and it started to function normally. All check ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Stewartstown, PA 17363
Sal R.
Job Details:
11/09/2023
CX complaiint is that the unut is leaking. I found that the unit is leaking from thevent fan motor. I Iwas able to pull the unit out 3 inch and ran a normal cycle with the outer door removed. I found that unit to be leaking from under the vent motor . I am ordering 1 vent motor (W11649995). Return date set for 11/14; ordrng 1 W11649995 (vent fan motor)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Myrtle Beach, SC 29579
Paul F.
Job Details:
11/09/2023
Customer complaint is unit does not dry properly. Found loose connection on the terminal block. Reinstalled all check ok.
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near York, PA 17403
Bernard M.
Job Details:
11/09/2023
"Per TL, set preheat for 500, waited 7 min and calibrated CO2 meter outside. Placed meter at vent and after 5 min the meter went off and got a reading of 044ppm. TL stated thats normal levels and that unit runs as designed. Cx has CO2 detector on home and didn't go off during testing."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near North Myrtle Beach, SC 29582
Paul F.
Job Details:
11/09/2023
Installed new part. All check ok.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lexington Park, MD 20653
Davonte
Job Details:
11/09/2023
"cx complained power cord was broken, confirmed cx complaint. unit powered cord was ripped off in the back,cx stated that the deleveries pulled power cord out.; ordrng 1 W10850133 (power cord)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near North Myrtle Beach, SC 29582
Paul F.
Job Details:
11/09/2023
Customer complaint is sump was changed and it still does not wash. Found today it is washing but I saw the evidence of the soap sitting in the bottom after it dispensed and did not wash. NTO another sump and a control.; ordrng 1 w11025157 (sump) and 1 W11087226 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Manassas, VA 20111
Robert W.
Job Details:
11/09/2023
CX Complaint is the unit isnt level and door is opening to fast. Inspected unit and found the cabniet wasnt set properly not set readjusted cabniet and unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Little River, SC 29566
Paul F.
Job Details:
11/09/2023
Installed new parts. Found the water line from the valve to the dispenser is frozen. NTO FF temp sensor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Harrisburg, PA 17112
Fred G.
Job Details:
11/09/2023
"i was able to access unit and replace the compressor, evap, filter/dryer as per previous visit. I was able to pull system into a 30in vacuum and found it told hold for 30mins. I then charged system with 53g of R600A. i found unit began to cool. i advised cx 24hrs for cooling, 48hrs for ice. unit now checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Little River, SC 29566
Paul F.
Job Details:
11/09/2023
Customers complaint is unit shut off a week ago and completely turned off but she could hear the unit making a strange noise. Customer unplgged and plugged it back in and it started working. Today it is still working and the temps are good. Advised customr I cannot diagnose a broken unit that is not broken. I quoted customer the price for the controls. Customer is going to wait and see if the issue reoccurs. Collected service call.
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Richmond, VA 23225
Chris B.
Job Details:
11/09/2023
cx comp unit will not start inps unit found when pushing door swithc in with finger int works as desighned unit will need door swithc to complete repair; ordrng 1 W11551763 (switch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Conway, SC 29526
Paul F.
Job Details:
11/09/2023
Installed new door. All check ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Germantown, MD 20874
Julian H.
Job Details:
11/09/2023
CX complaint about unit not responding & making sounds inspected & found errors F9e2 drain pump electrical problem F8E4 overflow condition checked power to unit found 120vac going to it checked resistance on pump found it to low 40ohms it does run but can get overheated & stopped functioning need part; ordrng 1 W11462456 (drain pump)
We serviced a
JENN-AIR RANGE
Model JXD7036YS7
Near York, PA 17403
Bernard M.
Job Details:
11/09/2023
"Replaced switch, the downdraft now lowers and raises. Unit checks good."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Maryland City, MD 20724
Dustin F.
Job Details:
11/09/2023
"CX complaint: unit staying locked showing SD code.Inspected unit, confirmed code. removed dryer and pulled front off. cleared out bellow and drain pump assembly. drained and cleared all hoses. checked resistances for recirculation pump and got 43.1 ohms then checked drain pump and got 20.1 ohms. put everything back together then filled and drained unit. unit then cleared test cycle. unit now working as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model EC3JHAXRS01
Near Brandywine, MD 20613
Shane B.
Job Details:
11/09/2023
"cx complaint is the unit not dispensing ice. cx said it worked fine when he moved in, the power to the house went out for a while and when it came back on the dispensor no longer worked. confimred complaint. bin has ice in it but when paddle is pressed the auger does not move. with bin removed auger stiill will not run. i found the auger motor is not getting voltage. i got acess to the UI control. found switch is being activated but i have no voltage on the black/white to red/white on 4 pin connector which goes to auger motor. unit would need a new UI control but part is no longer available. explianed to cx unit cant be fixed. they paid service call."
We serviced a
WHIRLPOOL DRYER
Model Wed5100hc3
Near Herndon, VA 20170
Christian C.
Job Details:
11/09/2023
"Installed blower wheel and motor. Unit also needed belt. Used belt from VS. Tested unit no more noise or smell. Unit is heating up. ; ordrng 1 661570V (belt (CC VS)), used 1 661570V (belt (CC VS)) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Haymarket, VA 20169
Daniel J.
Job Details:
11/09/2023
fridge no lights no power after a few hours of having icemaker replaced pulled fridge out on scracth pad found outlet behind fridge no voltage connected to plug behind coffee maker powered on checked and cycled breaker 120 vac at outlet and pluuged fridge in ran test 40 for compressor let run still powered test 120 harvest passed let unit start to cool no issuses with losing power informed customer to let unit run and for temps to drop before storing food items back in fridge
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HP500
Near Haymarket, VA 20169
Daniel J.
Job Details:
11/09/2023
after last vist unit made a half container of ice than stopped test 56 e0 no errors test 57 passed harvest test 45 no water in mold valve activated removed cover to ice maker and found that the fill tube heater shorted and nolonger making contact with foil with broken connector repalced tested 120 vac gointo connector test 19 step 1 step 2 0 vac called and doucumented with tech line exited out od diag 120 vac going to heater per tech line filltube heater on for 90 mins
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Monrovia, MD 21770
Ricardo S.
Job Details:
11/09/2023
"the customer complains about a rust stain in the cooktop, inspectred unit and confirm the problem, the client uses the correct cleaner, This complaint passed the 30 day cosmetic policy."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Clarksburg, MD 20871
Ricardo S.
Job Details:
11/09/2023
"Replaced drain piump assy, unit tested and washer works fine"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Gaithersburg, MD 20882
Ricardo S.
Job Details:
11/09/2023
"Cx complains that the unit not making ice, inspected unit, cks fc temp 3 degrees, Rc temp 40 degrees, good air flow.. ran test mode and found an error code e5 ice maker thermistor problem, ran test 57, 58 and 59 ice motor cks ok, harvest good. the fill tube heater and dual vavle cks and works fine, ice maker problem, order parts; ordrng 1 w11658802 (ice maker) and 1 w11575358 (motor evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Purcellville, VA 20132
Ezra M.
Job Details:
11/09/2023
"found compressor oil on bottom of fill tube pinch, removed temp seal, installed fill tube, filled sys with 140 psi nitrogen, no loss over 20 mins, vacuumed to -29, no pressure loss for20 mins, verified unit getting full frost pattern. unit cooling. also reinstalled shutoff arm in ice maker.; ordrng 1 W11506635 (coupler em vs), used 1 W11506635 (COUPLER) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MWO
Near Powhatan, VA 23139
Joseph D.
Job Details:
11/09/2023
Unit with failed blower wheel unable to get blower off of motor rustic place motor and fan on return.; ordrng 1 279827 (Motoro)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Ashland, VA 23005
Thomas B.
Job Details:
11/09/2023
Cx complaint unit is not working properly inspected unit found E5 Error code unit will need new ice maker assy failed thermistor quoted 425.29 cx paid 315.29 by Cc will owe 110.00 on return visit; ordrng 1 W11658802 (Ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Herndon, VA 20171
Christian C.
Job Details:
11/09/2023
"Cx complaint unit is leaking. Inspected unit found F9E1 diverter cant find position, and F9E2 diverter stuck on. Ran through diag cycle and unit is leaking from motor. Installed sump assembly. Tested unit no more leaks."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Hamilton, VA 20158
Ezra M.
Job Details:
11/09/2023
"replaced console and control, ran calibration and diagnostic cycles, both completed normally with no errors."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Stewartstown, PA 17363
Sal R.
Job Details:
11/09/2023
I was able to access and replace the main harness. I tehn tested the unit and unit eas able to complete a recalibration and a auto test. Unit is opperating as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Columbia, MD 21044
Robert L.
Job Details:
11/09/2023
"cx complaint clock just clicks and flashes, although outlet tested ok when under load drops in voltage, replaced amin control and interlocks from pre-d and used extention to plug at counter top, tested all ops ok, cx needs electrician to repair outlet"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Bel Air, MD 21015
Neil H.
Job Details:
11/09/2023
replaced the ignitor range tested good $120 collected
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Lancaster, PA 17601
Justin L.
Job Details:
11/09/2023
"Cx complaint unit shut off and no power. Was able to access unit and verify complaint. Found 122.0VAC at outlet into control with proper polarity. Checked harness and no signs of breaks. Control is getting voltage but nothing past that. Ordering control, console, bezels and will bring spark board on return. Once in office will reach out and set return. Left unit unplugged and gas turned off; ordrng 1 W11029431 (console) and 1 W10814133 (bezel kit) and 1 W11620673 (control)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Clarksville, MD 21029
Ricardo S.
Job Details:
11/09/2023
"Cx complains that the panel not working on any cycle inspected unit, found an error code f5 door latch error, the latch makes a clicking noise, panel cks ok, board receives 120vac, everything cks ok.. the unit needs latch assy and bezel... THE CUSTOMER ALREADY PURCHASED THE PARTS SO HE IS WAITING FOR THEM TO ARRIVE... He wanted me to check the unit to make sure the washer needs the latch."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Ashton-Sandy Spring, MD 20861
Ricardo S.
Job Details:
11/09/2023
Replaced drain tube kit.. unit tested and water draining ok
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Hunter Mill District, VA 20171
Christian C.
Job Details:
11/09/2023
Cx complaint hose is crushed. Inspected unit found hose at wall is crushed. Adjusted hose. Tested unit no issues.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near Columbia, MD 21044
Robert L.
Job Details:
11/09/2023
"cx complaint RC food was constantly freezing when set to 37/0 and water stopped, once cx adjusted temp to 38 in RC, water poured everywhere and ddint stop unless icemaker turned off, found actual temps 38/2 on arrival, all thermistors reading in diag, T28= 38 T29= 2 , found leak from behind filter area, mostlikely somethig cracked when frozen,, ordering RC evap cover, filter head, valve, tubing and reservior; ordrng 1 W11451366 (filter head) and 1 W11517696 (tube filter to valve) and 1 W11567408 (dual valve) and 1 W11451365 (reserviour)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near McLean, VA 22102
Jason A.
Job Details:
11/09/2023
"CX complaint FRIDGE RC items are freezing & RC door swings & stops violently. Found RC & FC settings are 3RC, 7FC. Cannot change settings & CX confirmed unit has not been serveiced. CX paid in full > JJ; ordrng 1 WPW10503278 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greencastle, PA 17225
Drew B.
Job Details:
11/09/2023
cx complaint that unit is not turning i foudn the belt was fraided and not aroudn the motor. rest of unit parts were functional io replaced belt and no issues now works .
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chambersburg, PA 17202
Drew B.
Job Details:
11/09/2023
replaced dryer and pulled 29 in vac and filled to 6.0oz of 134a and scaled psi read 3 on low and around 130 high allow time to operate.
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Stewartstown, PA 17363
Sal R.
Job Details:
11/09/2023
"CX complai t was that the unit burnt cookies and was displaying a F6E1 error. I entered diag and found the F6E1 error code stored. I also found that the broiler when in diag was onand had a constint 120 V's. I I then removed the unit from the cab and accessed the rear. I found at the temp sensor to have a ohms reading of 1,000 OHM's of resistanse at the sensor itelf and at the P3 connector .I replace the control and the temp sensor. Unit is now opperating as designed."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Woodbridge, VA 22192
Demonte S.
Job Details:
11/09/2023
"Installed the Couplers, Compressor & Access Valve. Pulled a Vacuum on the unit. Unit is holding a Vacuum. I then filled the unit with 1.8 Oz's. Unit is starting to Cool. Unit is working as Designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Alexandria, VA 22304
Lloyd B.
Job Details:
11/09/2023
Cx complained the unit made a loud noise. Installed new sump and the units noise is AS designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Centreville, VA 20121
Robert W.
Job Details:
11/09/2023
Replaced Damper and tested unit is working properly.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Leonardtown, MD 20650
Davonte
Job Details:
11/09/2023
"cx complained that door has to be taped together in order to start dry cycle. confirmed cx complaint. door hinges arent allowing door to close all the way, when opening door it falls right down. unit will need new hinges; ordrng 2 W11551301 (door hinge)s"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Warrenton, VA 20186
Danny R.
Job Details:
11/09/2023
installe dparts checksok
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Culpeper, VA 22701
Danny R.
Job Details:
11/09/2023
i found wash plate loose and coming off reseated wash plate checksok now doesnt bang
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Fairfax Station, VA 22039
Robert W.
Job Details:
11/09/2023
"CX Complaint is the unit isnt washing well. Inspected uni and found error F9E1 F9E4 relating to diverter valve tested unit and found lower wash arm not moving pulled lower cover and found the diverter has been leaking corrotion on diverter and rush, Unit need motor Replaced motor and tested unit is now working properly."
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Gaithersburg, MD 20878
Julian H.
Job Details:
11/09/2023
CX complaint about unit not heating confirmed issue inspected power 245vac L1 120vac L123vac N 0 noticed that keys on console are not responding well I was able to put unit on diagnostics no errors remove front & found coils shorted to ground on heater replaced with preid back together unit heats properly temp control button wont respond well need console; ordrng 1 W11413567 (console)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Leonardtown, MD 20650
Davonte
Job Details:
11/09/2023
"cx complained unt go off balance during spin cycle, confirmed cx complaint. while in spin cycle the tub is hitting against the sides of the unit. pushed basket basket down, to find out the suspenion is wiorn out. replaced suspension,tested unit, unit now working as should. cx paid in full"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Frankford, DE 19945
Frederick R.
Job Details:
11/09/2023
CX complaint is control flickers. Inspected/tested and verified. UI would just flicker between WP logo and power screen but would not come on for any functioning use. Replaced console from pre-id. CX has a full P&L authoriztion so wasnt charged. Unit is now working prooperly bioth microwae and oven. . Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Washington, DC 20017
Sherwood
Job Details:
11/09/2023
cx complaint IM fell off. arrived found IM inside of IM bin not installed correctly. reinstalled IM tested and IM did not rotate . this IM is locked up and needs to be replaced.; ordrng 1 4317943 (ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Powhatan, VA 23139
Joseph D.
Job Details:
11/09/2023
Found ice maker not cycling replace ice maker and now inlet valve not working ordering inlet valve; ordrng 1 WPW10179146 (Valve)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Richmond, VA 23235
Chris B.
Job Details:
11/09/2023
cx comp unit door clicks when opening unit insp unit conf cx comp adjusted hinges tested unit working as dsighned
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Washington, DC 20011
Sherwood
Job Details:
11/09/2023
cx complaint not operating. arrived and confirm issiue. installed both parts tested unit after installed. unit is now heating and light is also come on. repair complete
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Columbia, MD 21045
Robert L.
Job Details:
11/09/2023
"cx complaint keeps filling and draining and not spinning out, found f0e5 stored, ran diagnostcis, and recalibrated main control, tested with load, cx only does small loads, and they seem to be getting off balance causing control to try and readjust several times but filling and agitating to move and then draining, instructed loading and cycles, basket spins true , moved unit out from wall drain pipe, tested all ops ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near York, PA 17402
Bernard M.
Job Details:
11/09/2023
"Cx complaint unit doesn't make ice. Accessed icemaker and jumped at T&H, bail arm raises and lowers, valve come on but no water fills. Disconnected water line from the valve and found no water coming through. Instructed cx to contact licensed plumber come and replace saddle valve. Cx will call back if no water fills icemaker after valve is repaired. No parts needed at this time"