We serviced a
WHIRLPOOL RANGE
Model WFE550S0HW0
Near Leesburg, VA 20175
Ricky E.
Job Details: 12/01/2022
"customer stated that the unit was overjeating and giving an error of 6-1. verified issue and fnd falty broil relay at the control. when anything is chosen on the ui, the broil element will turn on.. need part...; ordrng 1 W11317859 (cntrl-elec)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Myersville, MD 21773
Justin S.
Job Details: 12/01/2022
cx says the unit stopped working miud cycle and left water in the bottom of the unit. was able to cancel the cycle and the water drained out. filled the unit with water and saw the water is white(pic). drained the unit and it is draining very slowly. drain tube ran on the outside of the unit causing the3 line to pinch. reseated the hose and tested. the unit is now draining good. the unit is good
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS0
Near Virginia Beach, VA 23464
Zachery R.
Job Details: 12/01/2022
"replaced switch and burner, tested, unit working as designed."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53520CS6
Near Henrico, VA 23075
Jonathon C.
Job Details: 12/01/2022
"cx complaint, burning smell. replaced interlock kit from prior visit. tested unit, blew fuse, found that i hooked up the capacitor wrong, replaced fuse, fixxed wiring, tested unit, unit making loud buzzing from transformer. ordering heating overhaul. spoke to office, resched for 12/12; ordrng 1 W10818686 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 W10880342 (Transformer) and 1 W10138793 (fuse)"
We serviced a
JENN-AIR MICROWAVE
Model jmd2124ws
Near Galena, MD 21635
Alexander W.
Job Details: 12/01/2022
Cx stated unit runs for a few seconds then reboots itself inspected tested and verified cx complaint pulled unit out and inspected ; ordrng 1 W10825099 (Cut off) and 1 W10278024 (Switch)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Richmond, VA 23235
Joseph D.
Job Details: 12/01/2022
aligned door so it would shut properly and not swing shut. unit heating properly. air flow good. levelled unit
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Chesapeake, VA 23321
Zachery R.
Job Details: 12/01/2022
"cx complaint unit making loud noises and clothes super wet at endf of cycle, checked unit, no faults present. checked gearcase, come to find oil leaking from bearing onto clutch and motor, ordering all parts to complete repair. advised cx to try lighter loads until repair is complete. and she will be contacted for return visit. cx within 8 week grace period.; ordrng 1 W11449840 (gearcase) and 1 W10721967 (clutch) and 1 W11239857 (belt) and 1 W10752283 (washplate) and 1 W11396716 (suspension)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Kensington, MD 20895
Andrew H.
Job Details: 12/01/2022
"Cx complaint is unit still has frost build up on top middle of door and top front middle of freezer cabinet after door replacement. Called WP TL, after speaking with representative and sending detailed photos of unit, representative recommeded another door replacement. Representative stated if third door does not reconcile issues, unit will need to be replaced. Inspected new freezer door, discovered plastic washer/spacer on bottom of hinge was no longer present, causing metal to metal contact between freezer door and bottom hinge. Installed new washer from loose spares in van. FC door (W10803965) is temporarily out of stock, will contact cx to schedule replacement when door is available.7734376151; ordrng 1 W10803965 (FC door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Frederick, MD 21701
Ricardo S.
Job Details: 12/01/2022
"Cx compalins about a rattling noise.. inspected unit, the noise comes from underneath the unit.. when i push the unit the noise go away, so i raise the front wheels and now the unit does not make any rattling noise"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS
Near Chesapeake, VA 23322
Zachery R.
Job Details: 12/01/2022
"assisted bx with repair. tested, unit working as designed."
We serviced a
WHIRLPOOL ICE MAKER
Model GI15NDXZS2
Near North East, MD 21901
Alexander W.
Job Details: 12/01/2022
Cx complaint unit not making any ice inspected tested but cannot verify cx complaint unit is making ice and watched it dump two trays of ice. Unit is working as designed job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Hampton, VA 23666
Lucas R.
Job Details: 12/01/2022
pressurized system 140 psi w/ nitrogen found small leak at condensor joint repaired joint verified no leaks w/ nitrogen vaccumed system charged w/ r600 verified frost low pressure @ -3 unit working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Sterling, VA 20164
Jason A.
Job Details: 12/01/2022
CX complaint WASHER doesnt go into hi spin on some cycles. No error code. Manual component test motor components & tub agitate & spin. Blew thru pressure hose & no blockage or leaks > JJ; ordrng 1 W11513246 (Control (item13) FBO)
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Burke, VA 22015
Carl R.
Job Details: 12/01/2022
"Cx complaint is, s17304 Technical Service Pointer #: W11540964.. found that the heater element was seeping onto the floor causing a water leak. Checked for codes, no fault codes found. No damage to floor. Pulled unit out from the wall and replaced heater element. Tested for leaks. No leaks found. Unit working properly.; used 1 W11537778 (Heater element) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM
Near Newport News, VA 23608
Justin W.
Job Details: 12/01/2022
cx complaint valve damaged. confirmed complaint replaced valve. unable to test due to no water hookup
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Germantown, MD 20874
Andrew H.
Job Details: 12/01/2022
"cx complaint is the unit is locked up. i replaced compressor, coupler and drier. pulled unit into a vac and filled to 47g. unit is now working properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Winchester, VA 22602
Ezra M.
Job Details: 12/01/2022
"drain pump not running. has voltage. replaced drain pump, ran diag cycle. completed normally with no errors."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Hampton, VA 23666
Lucas R.
Job Details: 12/01/2022
pressurized system 140 psi w/ nitrogen found small leak at condensor joint repaired joint verified no leaks w/ nitrogen vaccumed system charged w/ r600 verified frost low pressure @ -3 unit working as designed
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Oakton, VA 22124
Christian C.
Job Details: 12/01/2022
"Cx complaint flames have orange tips. Inspected unit found all burners have a bit of orange at the tips of the flames. Orifaces and regulator are on correct position. Ordering burner heads, oriface holders, and caps.; ordrng 1 WPW10639175 (oriface holder center) and 1 W10836409 (burner head center) and 1 W11173537 (oriface holder RF) and 1 W10631209 (burner head RF) and 1 W10674921 (oriface holder LF) and 1 W10674918 (oriface holder LR) and 1 W10674919 (oriface holder RR) and 1 WP8286815 (burner head LF) and 1 WP8286813 (burner head LR) and 1 WP8286814 (burner head RR) and 1 W10836474 (burner caps)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near East York, PA 17402
Drew B.
Job Details: 12/01/2022
just replaced run cap and no need for control tested and no issues checks good
We serviced a
WHIRLPOOL OVEN
Model WEG515S0FS2
Near Chesterfield, VA 23832
John P.
Job Details: 12/01/2022
CX complaint that center of oven doesn't cook evenly that the outer edges of food she is cooking will over cook edges before middle is done.342356340368337368Average 351 advised CX unit is heating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Bel Air, MD 21014
Neil H.
Job Details: 12/01/2022
"1.9 AMP DRAW ORDERING FF EVAP,DRIER,AND COMPRESSOR JUST IN CASE NEEDED 3COUNT S.S. JOB$120 COLLECTED TODAY AND $450 DUE ON RETURN FOR LABOR; ordrng 1 W11492867 (Whirlpool Refrigerator Evaporator) and 1 W11575003 (VALVE) and 1 W10832994 (compressor) and 1 876764 (valve) and 1 978027 (valve) and 1 978026 (Whirlpool Refrigerator Service Valve), used 3 LOOK (3COUNT S.S. REPAIR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Chesapeake, VA 23322
Branden R.
Job Details: 12/01/2022
cx complaint aig con ci for same issue. im making noises checked unit found during test 3 evap fan in freezer makes a loud pulsating sound while testing disassembled and found bad evap motor order both evap motors and controls just in case .; ordrng 1 W11452196 (evap motor) and 1 WP67006337 (fan blade) and 1 W10843055 (control) and 1 W10830278 (control) and 1 W11087438 (fridge evap motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY011
Near Moseley, VA 23120
John P.
Job Details: 12/01/2022
CX complaint unit not dispensing water checked unit found bad filter head. Quoted CX:W11346622 $84.11$110 labor$15 shipping$5.05 tax
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Silver Spring, MD 20906
Julian H.
Job Details: 12/01/2022
CX complaint about unit having an issue with dispenser when trying to get ice will get water thru dispenser only happens randomly was able to confirmed issue tested pads on test 9 responding to test remove ui & confirmed connections siting all the way tight problem with ui & pads also CX states that water pressure is low confirmed took filter out 7 pressure is back ordering filter head CX will have a filter by the time we replace parts; ordrng 1 W11089931 (ui) and 2 WPW10346924 (pad)s and 1 W11194438 (housing)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Ellicott City, MD 21043
Robert L.
Job Details: 12/01/2022
"cx complaint unit errored f8e4, and water on floor, found f9e2 and f8e4 stored, cleared, ran unit found slight drip from left corner of door, after a while determined top corner of gasket allowing water thru, replaced gasket, cx requested kick plate off just in case, tested all ops ok"
We serviced a
AMANA RANGE
Model AER6303MFS5
Near Orange, VA 22960
Eric F.
Job Details: 12/01/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Glen Allen, VA 23059
Thomas B.
Job Details: 12/01/2022
Cx complaint unit is not working properly inspected unit found unit leaning to the right rear removed and replaced the suspension rods tested and inspected for proper use unit now functions normally charged 360.52 cx paid by CC.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS1
Near Sterling, VA 20165
Jason A.
Job Details: 12/01/2022
CX complaint DW leaks. Found leak water dripping at coupler of supply line. See SDpics. Tightened fitting & watched for drips > JJ
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Virginia Beach, VA 23454
Austin D.
Job Details: 12/01/2022
repalced the valve and tested operation. unit is running as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Myrtle Beach, SC 29572
Jason T.
Job Details: 12/01/2022
"With a helper tech PF, installed parts to complete the repair, leveled the unit and verified proper door operation...working as designed."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hyattsville, MD 20783
Samuel R.
Job Details: 12/01/2022
replaced parts needed.there was no geasr case oil just over spilled detergent.unit is unleveled causing unit to not perform well.will habe to order suspension as two rods came bent.unitill need to have suspension changed and leveled correctly; ordrng 1 w111130362 (suspension)
We serviced a
KITCHENAID ICE MAKER
Model Kuis18nnts3
Near Huntingtown, MD 20639
David J.
Job Details: 12/01/2022
"CX complaint after performing clean cycle unit stopped working correctly. Arrived today and unit was powered on. There was ice on the plate but small ships of ice and water in the ice bin. Circulation pump was working correctly and running water over the plate, but could not get the drain pump to drain water out of bin tried forcing a drain but would not work. Unit needs both Yvette thermistor and Ben thermistor as well as a drain pump. Quoted CX for repair and he will let us know within 30 days. CX paid 120 for service call.; ordrng 1 W11566407 (Res drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Richmond, VA 23221
Joseph D.
Job Details: 12/01/2022
"cx complant unit clicking when opening dsoor confirmed complaint. adjusted ff door to proper height and it no longer clicks, adjusted freezer gasket, and calibrated measured fill to dispense 18 ounces instead of 8 at customers request"
We serviced a
IKEA DISHWASHER
Model IDT870SAGX0
Near New Cumberland, PA 17070
Fred G.
Job Details: 12/01/2022
"cx complaint unit is shutting off before cycle is finished. entered into diag and found f6e1, f6e4, f6e3, f9e1. ran unit and found diverter is just rotating and wash motor sounds weak. replaced sump assy and control and tested unit. unit now checks good."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Hampton, VA 23661
Carl A.
Job Details: 12/01/2022
"cx complaint of unit not drying dishes,ran unit through dia to find no error codes at this time,checked to find heating emelment conncetor on board not fully seated,reseated connector clamped amp on line started at 8.1 amps and drops to 3.1 water temp at 115 degrees called techline spoke with Butch unit working as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Clarksburg, MD 20871
Ricardo S.
Job Details: 12/01/2022
New home.. the stove missing the middle burner.. order part; ordrng 1 w11475513 (burner middle)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Stafford, VA 22554
Tanner B.
Job Details: 12/01/2022
"within 30days .. unit needs new front poanel, console, lower rack wheels and adjuster clip. possible motor issue , slighty louder than normal. will try to adjust unit on return .; ordrng 1 W11416792 (panel) and 1 W11622495 (console) and 1 W11580020 (clip) and 4 W11551383 (wheel)s and 1 W11416362 (sump) and 1 look (look)"
We serviced a
KITCHENAID OVEN
Model KEBK171BSS00
Near Rockville, MD 20850
Julian H.
Job Details: 12/01/2022
CX complaint about nothing working after power outage remove console confirmed control thermal fuse open replaced with preid & working
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Ashburn, VA 20148
Ricky E.
Job Details: 12/01/2022
"customer stated that the unit element clop was broken. verified issue and replaced the klip, unit ckso9k.."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Alexandria, VA 22312
Eric W.
Job Details: 12/01/2022
"cx complaint was fruit/meat storage freezing up- ice build up causing issues, like no ice-not cooling comfirm complaint seen ice on the ice box adaper which in melting and causing water to build up under crisper drawer unit needs new adaptor and gaskets; ordrng 1 WPW10320706 (gasket) and 1 WPW10280988 (gasket) and 1 W11126056 (adaper)"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Louisa, VA 23093
Eric F.
Job Details: 12/01/2022
"Installed pulley, tested unit, unit working as designed."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Aberdeen, MD 21001
Neil H.
Job Details: 12/01/2022
"CX COMPLAINT THE WASHER TEARING CLOTHES SEEN BASKET RUSTING AND ROUGH SPOTS ON SPIN BASKET; ordrng 1 W10554251 (spin basket) and 1 WP21366 (nut-spaner) and 1 WP389140 (Whirlpool Washer Drive Block) and 1 285565 (agitator assy,comp)"
We serviced a
MAYTAG DRYER
Model MHW3505FW1
Near Deale, MD 20751
David J.
Job Details: 12/01/2022
CX complaint wanted us to clean her dryer vent out. Explain to customer we do not do vent cleaning. She was under the impression that we did CX cancel the appointment no work was performed.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Alexandria, VA 22308
Lloyd B.
Job Details: 12/01/2022
"Cx complained the units timer was wonky. Inspected the unit and found when trying to select a setting, it jumps counter clockwise. Unit needs new timer. Explained to cx if the new one does it then thats just the nature of the beast; ordrng 1 W11566735 (timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Chesapeake Beach, MD 20732
David J.
Job Details: 12/01/2022
CX complaint unit is not dispensing water arrive to unit and customer showed that waterline had a kink in the hose. Remove back panel and straighten waterline and removed. Kink placing it back tested water and still had no water coming out. Went under sink and found waterline was turned off turned waterline on attempted to dispense water. Water is now coming out Ran about 6 cups of water. No more air in the line. Unit is now working as designed job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Sterling, VA 20164
Jason A.
Job Details: 12/01/2022
CX complaint FRIDGE door sw broken. Verified issue. Replaced switch & test light works > JJ
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Beaverdam, VA 23015
Eric F.
Job Details: 12/01/2022
"Confirmed cx complaint unit intermittently leaking from left side of door. Found door mounting bracket intermittently allowing water through cabinet and down left side of unit. Cx mounting unit from top brackets, side brackets not in use. Sealed brackets with clear food grade silicone to prevent water accumlation that passses through either side. Documented job with techline."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Greenwood, DE 19950
Frederick R.
Job Details: 12/01/2022
Return visit. Replaced DW middle spray arm and manifild per prior diagnosis. Unit is now repaired and is working properly. Job is complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Silver Spring, MD 20902
Roberto I.
Job Details: 12/01/2022
"CX complaint no wash, upper rack broken. Ran test mode, found 4-3 and 7-1 errors. The wash notor didn't run. Confirmed 120V supplied by the control to the rmotor. Confirmed broken adjuster on upper rack. Ordering sump/motor assy W11087376 and adjuster kit W10712395. Return visit 12/12/22; ordrng 1 W11087376 (sump/motor assy) and 1 W10712395 (adjuster kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Sterling, VA 20166
Richard B.
Job Details: 12/01/2022
"wp8286642 CX complant. Fridge continues to make noise on occassion , Inspected unit and could not replicate noise, Found cardboard touching components on bottom of unit and could cause buzzing noise. Isolated components with foam wedges to seperate cardboard from metal rails on bottom of fridge. Cycled power to unit and compressor kicked on and for now no buzzing noises On phone with techline for second time previous number CX advised he will moniter to see if sound returns . Got through with techline , Reported findings. Job completed. RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model M0RXEMMWM01
Near Camp Hill, PA 17011
Fred G.
Job Details: 12/01/2022
i was able to access unit and replace the left lower drawer and trip tray as per previous visit. unit now checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Yorktown, VA 23692
Justin W.
Job Details: 12/01/2022
replaced fc led per service pointer tested unit working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mineral, VA 23117
Eric F.
Job Details: 12/01/2022
Confirmed cx complaint unit not advancing cycles. Found cold water valve not actuating. Ordering valve.; ordrng 1 W11210463 (valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS02
Near Kensington, MD 20895
Roberto I.
Job Details: 12/01/2022
"CX complaint icemaker rarely makes ice.Ran test 120, the icemaker cycled very noisy and got stuck on 02. Removed part, found it broken. Fill tube heater ok. Ordering icemaker W11557000. Cx paid in full ($406.28 with check # 4661); ordrng 1 W11557000 (icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Glen Allen, VA 23060
Thomas B.
Job Details: 12/01/2022
Found ice maker stuck mid cycle inspected removed and replaced the ice maker tested unit now functions normally
We serviced a
WHIRLPOOL COOKTOP
Model WFE525S0JZ1
Near Chesapeake, VA 23322
Branden R.
Job Details: 12/01/2022
cx complaint cooktop uneven on frame.. checked unit and found warped cook top causing pots to sit uneven and unable to screw down cooktop . tryed to uninstall and seat cooktop properly . was unable to properly install cooktop being it was warped ordering new top for proper repair to be done .; ordrng 1 W11175876 (cooktop)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Spotsylvania Courthouse, VA 22551
Eric F.
Job Details: 12/01/2022
"Confirmed cx complaint unit making excess vibrating noise, door handles loose. Tightened handles. Found condensor fan vibrating due to unit not being properly level. Leveled unit, tested unit, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Carlisle, PA 17015
Fred G.
Job Details: 12/01/2022
with the help of AS we were able to replace the right hand RC door. heated gasket up to form it to the body of the unit. unit now checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Suffolk, VA 23434
Branden R.
Job Details: 12/01/2022
"cx compaint bottom rack wont roll back/door wont shut , checked unit and found back of tub where tub is tack welded togeather has failed causing part of tub to stick out causing wheels to hit and not go any further back . also has potential of unit leaking if door was able to shut and unit power on . ordering new tub for repair .; ordrng 1 W11409866 (tub)"
We serviced a
WHIRLPOOL HOOD
Model KIRD801XSS3
Near Elkton, MD 21921
Alexander W.
Job Details: 12/01/2022
Cx stated unit not working at all cx wanted to try a switch they had supplied switch not issue issue is with fan switch module now power to switch. Switch is NLA cx paid 120 by check
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Upper Marlboro, MD 20774
Shane B.
Job Details: 12/01/2022
cx complaint is the drawer not closing evenly and the unit leaning forward. confirmed both complaints. drawer sticks out on the right side and unit is very unlevel. i leveled feet so cooktop now is level in all directions. i found the power cord under unit was very long and looped around the back foot causing it to push the drawer out. i moved cord so its all behind the unit and drawer now closes smoothly and evenly. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Potomac, MD 20854
Andrew H.
Job Details: 12/01/2022
"Cx complaint unit is not cooling. Found locked up compressor. Replaced compressor, coupler, drier. Pulled unit to 30 inch vacuum. Filled unit with 56g of R600a. Unit is now working properly."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Waynesboro, PA 17268
Bernard M.
Job Details: 12/01/2022
"Cx complaint the unit doesn't clean dishes. Entered diag and found error code F4E3 motor fault. Attempted to run test and unit filled but no actve sump. Replaced sump using pre-id parts, ran test and unit completed test without any further issues. Unit checks good"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Harrisonburg, VA 22802
Danny R.
Job Details: 12/01/2022
i checked tohe fuses and elelemnt they aarent getting power . timer is making wierd noises and motor hums will need thwse parts; ordrng 1 279827 (motor) and 1 W10846428 (timer) and 1 WPW10117655 (push to start) and 1 WPW10476828 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS02
Near Owings, MD 20736
Shawn D.
Job Details: 12/01/2022
"cx comlpaint unit is no longer cooling caled kitchen aid and they said to vacume out coils so he did and did not work said compressor will run for 5 econds then turn offf. inspected unit then turnd it on and compressor did not start, cyced power and tried again compressor started ran for a couple seconds then turned off. inverter has 3.3vdc to the small wires and 120 to the black and hwite wire on inverter. inverter has to be the issue. fixed inveter and tested now compressor stays running and temps are drpping. collected for service fee. unit is good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Arlington, VA 22205
Emmanuel R.
Job Details: 12/01/2022
"Cs unit is going out of balance and walking around, confirmed complaint. I found the unit out of level. Test cycle completed , no error codes. I leveled unit and tested it again. Unit is now working properly. I also had to advise customer on how to properly use the unit. Heavy items with heavy items, light items with light items and never just a sinlge piece of clothing."
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Accokeek, MD 20607
Robert A.
Job Details: 12/01/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Richmond, VA 23220
Joseph D.
Job Details: 12/01/2022
"did not have evaporator with me, replaced compressor and unit had full frost pattern, pullinbg .7 amps working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Crofton, MD 21114
Dustin F.
Job Details: 12/01/2022
"CX complaint: Middle Rack was broke and couldnt go back inInspected unit, found the adjuster had come loose off the rack, Readjusted the adjuster since there was no damage. tested unit, unit working as intended.; ordrng 1 Look (Look)"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Fairfax, VA 22031
Christian C.
Job Details: 12/01/2022
Cx complaint unit is leaking whenever they have medium or large loads in washer. Inspected unit no errors. Tested unit in diag twice no leaks. Put in towels from cx amount of a medium large load ran for about 15 mintues still no leak. Ran drain and spin still no leaks. Could not replicate issue. Unit is working as designed. Cx paid for service call.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Saint Inigoes, MD 20684
David J.
Job Details: 12/01/2022
Cx complaint ui has no function. Found complaint removed front panel and tested voltage at control had 122vac from black to white. Powered unit down and replaced Consol. Unit now has functions and working. Ran test cycle and now working as intended. JOB COMPLETE
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Frederick, MD 21704
Ricardo S.
Job Details: 12/01/2022
"Cx complains abnout a vibration noise, inspected unit, the whole unit vibrate, the blower wheel housing is full of lints .. cx need to clean the dryer vent. blower wheel is clear.. unit tested and working ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Waynesboro, VA 22980
Danny R.
Job Details: 12/01/2022
unit checks ok nothing wrong with you checks ok;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Manakin-Sabot, VA 23103
Jerod R.
Job Details: 12/01/2022
"tested unit found unit had clogged filter advised customer , that with new construction in the area main lines are being open and filters will clog till construction is complete"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Inwood, WV 25428
Ken M.
Job Details: 12/01/2022
"Customer complaint is that the unit is not drying properly, has to run multiple cycles to dry, and is running noisy. Unit tested and noise confirmed, but unit is heating. Inspection of the blower wheel found the wheel is intact. Noise is from the rear support rollers. Customer had a vent restriction which was resolved before I got here, but there was lint/hair backed up into the unit and vent. Vent and base cleared out and rollers replaced. Unit retested and running properly. Old parts left with customer.; ordrng 2 W10314173 (support)s, used 2 W10314173 (roller) from stock"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DS01
Near Washington, DC 20016
Samuel R.
Job Details: 12/01/2022
replaced control and tested unit.unit is working properly
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Culpeper, VA 22701
Robert W.
Job Details: 12/01/2022
"Arr at Cx and put unit into diag error F7E2 single faze wash motor unit is filling and wont wash motor is getting power, Replaced sump and unit is working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Rockville, MD 20853
Julian H.
Job Details: 12/01/2022
CX complaint about unit not sounding confirmed issue went to test mode no errors reset power for 1 min same result issue with speaker on ui replaced ui from preid unit is back to normal working fine
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHT4
Near Virginia Beach, VA 23462
Carl A.
Job Details: 12/01/2022
"cx complaint of unit not washing dishes,checked unit to find no error codes at this time found the water valve to be faiiling,replaced water vavle from v/s,asl found that the cx had low water pressure and advise cx they will need a plumber as well tested unti works as designed.; ordrng 1 W11175771 (Inlet Valve CA /VS), used 1 W11175771 (Inlet Valve CA /VS) from stock"
We serviced a
KITCHENAID FREEZER
Model KRFF300ESS01
Near North Bethesda, MD 20852
Roberto I.
Job Details: 12/01/2022
"Replaced parts, and also used a clamp (w488878) from v/s. Cycled icemaker, it filled ok and didn't leak.; ordrng 1 w488878 (clamp (RI van stock)), used 1 w488878 (clamp) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Pasadena, MD 21122
Alexander D.
Job Details: 12/01/2022
"cx complaint wheel broke off upper dishrack. inspected unit and verified complaint. called office to make sure repair would be covered because no date of purchase in entitlement search and was advised we can add a couple weeks to actual goods issue date. replaced adjusters. tested unit, unit is now working properly"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Seven Valleys, PA 17360
Sal R.
Job Details: 12/01/2022
"I was able to access and replace all parts. I then ran a test cycle and found the unit to be opperating as designed. UNit completed auto test and I found no further error codes in diag, UNit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Laurel, MD 20708
Israel R.
Job Details: 12/01/2022
"Customer complaint unit is not cooling, I found the refrigerators off i plugged it in and the compressor starts and hums then shuts off the unit has a locked compressor. Unit needs compressor, couplers and process stud scheduled with office for repair.; ordrng 1 W11370574 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506635 (coupler) and 1 W11506619 (coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Ashburn, VA 20147
Ricky E.
Job Details: 12/01/2022
"installed parts, unit cks ok..."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Oakton, VA 22124
Demonte S.
Job Details: 12/01/2022
Installed the Motor Evaporator Harness & Grill. Tested unit. Unit is starting to Cool. Unit is working as Designed. ( Any questions please check Sd Pictures.)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Catlett, VA 20119
Robert W.
Job Details: 12/01/2022
Replaced Control calibrated and tested unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Fairfax Station, VA 22039
Carl R.
Job Details: 12/01/2022
"Cx complaint is, Vibration, Walking or Off Balance - Front Load Washer. Put items in the wash, towels, hoody, put unit on bulky wash for 10 minutes. Drained water and put unit in drain and spin. Unit spun slow for the first 12 min. The last two minutes, the unit went into a fast spin. Informed cx to wash heavy close on bulky and not to much heavy close in unit. And to wash some heavy items at the laundry matt. Adjusted feet. Unit working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Gloucester, VA 23061
Lucas R.
Job Details: 12/01/2022
"cx complaint icemaker not working, cycled icemaker, checked good, after 20 min. run time, found no frost to evap, and condensor cool to touch, unit needs sealed system repair.; ordrng 1 W11562258 (evap) and 1 W11504419 (coupler) and 1 W11504449 (coupler) and 1 W11109499 (drier-tube) and 1 W11504445 (coupler) and 1 W11504449 (coupler) and 1 W11582579 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11506635 (coupler)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Quinton, VA 23141
Jonathon C.
Job Details: 12/01/2022
"cx complaint, no ice. replaced optix. tested in test 15. unit working as designed, job is complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Staunton, VA 24401
Danny R.
Job Details: 12/01/2022
cant get to unit; schdld next appmnt for 12/2 FRI !
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ
Near Virginia Beach, VA 23456
Austin D.
Job Details: 12/01/2022
cx complaint the unit is not turning on. checked the unit and found that the fuse was blown. replaced the fuse and tested the unit multiple times. unit is good to go.
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ03
Near Bumpass, VA 23024
Eric F.
Job Details: 12/01/2022
"Confirmed cx complaint unit freezing up in ice maker. Found ice maker fill tray with ice blockage, fill tube not frozen over or obstructed. Noted that unit has low water pressure through door, water flowing in at low rate. Removed filter, flow rate increased noteably. Low water pressure to ice maker can cause freezing issues, water trickles in and freezes in the line/resservoir. Cx states he has known issues with water/pressure sediment in the home and is getting them addressed, advised him to minitor water flow from door and change/remove filter as necessary to prevent problem from reoccuring."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Silver Spring, MD 20905
Israel R.
Job Details: 12/01/2022
Installed new basket and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Owings, MD 20736
Shawn D.
Job Details: 12/01/2022
replaced ui and tested all buttons work and unit heats good. unit is good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Silver Spring, MD 20906
Andrew H.
Job Details: 12/01/2022
"Cx complaint unit is not dispensing water. Tested dipenser, no water came out, ice maker is making ice. Pulled out unit, inspected water line, found no kinks or blockages, opened RC and removed cover, inspected valve, disconnected water dispenser line, no water leaked from dispenser, actived valve, valve delivering water. Removed dispenser line, found ice causing blockage. Melted ice to clear blockage. Re-assembled unit. Noticed void in door liner, as a precaution installed, shim on door. Unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Crofton, MD 21114
Dustin F.
Job Details: 12/01/2022
"Cx complaint: Freezer Light Not WorkingInspected unit, confirmed voltage to lightbulb, also confirmed Door switch functionallity and voltage going to door switch. Found Light Bulb Defective. Ordering Replacment BULB W11518235; ordrng 1 W11518235 (Light Bulb) and 1 LOOK (LOOK) and 1 LOOK (LOOK) and 1 LOOK (LOOK)"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Strasburg, VA 22657
Ezra M.
Job Details: 12/01/2022
"no heat. found tco failed,not sending voltage toheater. replaced tco, tested, heating normally"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Mechanicsville, VA 23116
Thomas B.
Job Details: 12/01/2022
Cx complaint unit is not working properly inspected unit found f8e4 water in tray cleaned out tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Ephrata, PA 17522
Justin L.
Job Details: 12/01/2022
Cx complaint unit not doing anything but flashing lights. Was able to access and found that the unit was full of water. Tipped back and found broken lower harness. Ohmed out drain pump and found it out of range. Ordering pump and harness and setting return for 12/8/22; ordrng 1 W11399437 (drain pump) and 1 W11643701 (Lower Harness)