We serviced a
KITCHENAID OVEN
Model KEBS208SSS04
Near Upper Marlboro, MD 20774
Leon
Job Details:
11/10/2023
Client complaint was glass was in a location that was unreachable for their vacuum cleaner. Use the extender attachment on my vacuum cleaner and got up most of the glass underneath the unit.Client was very satisfied with ending result and also remove any Fingerprints around the unit that could have been left from previous install.
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS01
Near Upper Marlboro, MD 20774
Leon
Job Details:
11/10/2023
Client's complaint was the unit wasn't heating at all. Check the upper and the lower oven. And nothing worked at all went to the electrical outlet box seen that the wires were fried and started to melt the wire cap on the end. Explain to client that she will have to call electrician to figure out why that happened. And that is the reason why the heating in the unit isn't working
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Fredericksburg, VA 22405
Tanner B.
Job Details:
11/10/2023
"Found low 134a, small leak at rc evap .. Replaced evap and tested unit. Allow 24hrs too cool. Job complete"
We serviced a
KITCHENAID COOKTOP
Model KICU569XSS00
Near Vienna, VA 22180
Christian C.
Job Details:
11/10/2023
Installed glass cooktop. Cx paid for labor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Silver Spring, MD 20904
Israel R.
Job Details:
11/10/2023
Installed new ice maker and tested. Unit si harvesting and filling. Unit is back to normal operatioons.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Manassas, VA 20109
Justin S.
Job Details:
11/10/2023
the unit is not cooling very good. found the compressor is active but not the evaporator fan. replaced the evaporator fan with vs and retested. the unit is now cooling good. the unit is now ready; ordrng 1 WP2315539 (motor-evap)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Locust Grove, VA 22508
Tanner B.
Job Details:
11/10/2023
"CX Concern the unit not heating/ long dry times . TCO connection came loose , causing unit not to heat .. Reconnected and tested unit.. JOB Complete;"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near Newark, DE 19711
Taylor F.
Job Details:
11/10/2023
Replaced control from previous diagnosis and unit is now working as designed. Job is complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Woodstock, MD 21163
Ricardo S.
Job Details:
11/10/2023
"Cx complains about a noise sometimes, and the noise comes from behind the lowr drawers, inspected unit.. drip pan and drian tube cks ok,the noise that the client hear is when the unit is in defrost, water dripping from evaporator to drain pan.. unit cks ok.. normal operation"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Carlisle, PA 17015
Andrew S.
Job Details:
11/09/2023
Cx complaint is that the unit is not cleaning dishes. Upon arrival I found an F7E1 and F4E3. I then found that the control is sending 122 volts to the sump. I am ordering the sump. please contact cx when the parts are available to schedule the return visit.; ordrng 1 WPW10482462 (Sump)
We serviced a
WHIRLPOOL FREEZER
Model WRS315SNHM06
Near Baltimore, MD 21209
Shane M.
Job Details:
11/09/2023
"cx complaint of frost built up in fz. could confirmed, pulled brown wire pulled from harness. replaced element w harness. unit working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Gloucester, VA 23061
Lucas R.
Job Details:
11/09/2023
"replaced damper, tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Baltimore, MD 21209
Shane M.
Job Details:
11/09/2023
cx complaint the unit isnt washing properly. found improper drain setup no error code passed test cycle & passed calibration mode. unit working properly.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Carlisle, PA 17015
Andrew S.
Job Details:
11/09/2023
"Cx complaint is that the unit doesn't always spin out the clothing. Upon arrival I found that the unit is stacked. I entered diag and found it has an F0E2 oversuds, F9E1 long drain and F8E1 long fill errors. I then ran test 12 and found that the unit is draining and filling as intended. The unit is functioning as intended. I advised the cx to cut back on the amount of detergent being used."
We serviced a
JENNAIR RANGE
Model JGRP436WP01
Near Baltimore, MD 21209
Shane M.
Job Details:
11/09/2023
installed latch. collects labor by card. unit working properly.
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC1
Near Virginia Beach, VA 23456
Branden R.
Job Details:
11/09/2023
"cx complaint unit is not finishing the cycle. checked unit and found no error codes stored to unit , ran test cycle and found hot valve not turning on . disassembled and found hot water valve connetion unseated . reseated and tested once more unit is now running as designed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Pasadena, MD 21122
Alexander D.
Job Details:
11/09/2023
upon arrival cx said new rc door has a very small dent in it but she would rather just install this door than wait on another one to come in. replaced both doors and nameplate. fluffed gaskets with heat gun. tested unit. unit is now working properly
We serviced a
AMANA WASHER
Model NAV3335AWW
Near Lititz, PA 17543
Justin L.
Job Details:
11/09/2023
Cx complaint unit making noise and not operating properly. Was able to access unit and verify concern. Found when spining unit clanking. Removed outer cabinet to access and found transmission failure attempted to seperate and found seized to tub and basket. Ordering parts some of which are NLA and if they are found office will need to reschedule with 2 call count for time needed for complete rebuild; ordrng 1 W10219156 (tub seal bearing kit) and 1 21001867 (transmission nla) and 1 12002213 (pulley and bearings) and 1 21001529 (basket assembly nla) and 1 35-3700 (tub nla)
We serviced a
JENN-AIR MICROWAVE
Model JMW3430WB02
Near Baltimore, MD 21209
Shane M.
Job Details:
11/09/2023
"F8E0 appeared back after trying to preheat unit to 350F. return w control, reordering fan.; ordrng 1 WPW10273667 (fan)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Elizabethtown, PA 17022
Cody H.
Job Details:
11/09/2023
"CX complaisn unit ran fine for 5 days after repair then stopped heating. Found unit will power on, rotate but no heat. Found 123.2vAC coming from board to main windings of transformer but unit is not heating. Unit will need high voltage parts replaced again. Office to schedule with cx when all parts arrive.; ordrng 1 W11545871 (transformer) and 1 WPW10574736 (cap) and 1 W11256462 (diode) and 1 W11391712 (mag) and 1 W10832024 (mag therm) and 1 W11224856 (cav therm) and 1 W11552018 (control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Towson, MD 21286
Shane M.
Job Details:
11/09/2023
installed all parts. unit working properly.
We serviced a
MAYTAG WASHER
Model mvwc565fw1
Near Monkton, MD 21111
Sal R.
Job Details:
11/09/2023
"CX complaint was that teh unit was not completing wash cycle, I found that the unit had a stored F8E1 error codee. I cleared the code and found in a test cycle that the cold water side was not opening. I was able to access and replace the water inlet valve. I then tested the unit and found it to be opperating as designed. I collected $350.60 via check"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Baltimore, MD 21210
Shane M.
Job Details:
11/09/2023
cx complaint the unit isnt finishing cycles. found when testing unit. unit failed in spin mode. ordering control w drive motor. ordering shifter and capacitor w belt just in case.; ordrng 1 W11513246 (control) and 1 W11283592 (drive motor) and 1 W11481722 (actuator) and 1 W11395618 (capacitor) and 1 W11239857 (belt)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Akron, PA 17501
Justin L.
Job Details:
11/09/2023
"Cx complaint unit making noise. Was able to access unit and found F7E1 error. Ran unit and found it filled, drained agitated and spun but when it was slowing down started screeching. Found shifter not moving fully causing teeth of clutch to grind. Replaced with pre-id and van stock. Tested unit and unit now operates as designed no further work needed; ordrng 1 W11481722 (actutator (JL VS)), used 1 W11481722 (actuator (JL VS)) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Odenton, MD 21113
Dustin F.
Job Details:
11/09/2023
"CX complaint: water pooling in Dispensor and softener drrawerInspected unit, confirmed water in drawer and contacted WP spoke to Robert, Sent him a picture of water in dispenser. Robert Said that amount of water was 'normal' CX doesnt agree and said i didnt measure the water. To me the water looked alittle more then usual, but TL overrulled. TL said unit is working as intended. CX isnt happy and is contacting WP."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Oakton, VA 22124
Christian C.
Job Details:
11/09/2023
Cx complaint unit is not filling. Inspected unit foud F7E5 shifter fault. Unit is not balanced at all. Leveled unit. Ran through diag cycle no issues. Calibrated unit. Cx just needed to be instructed how unit works. Unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near Washington, DC 20016
Samuel R.
Job Details:
11/09/2023
cx complaint unit is not washing dishes.inspected unti and could confirm cx complaint.got error code f4e3.checked connections and all good.motor is getting 120v.unit will need a new wash motor. W11613479 special order; ordrng 1 W11613479 (wash motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Ephrata, PA 17522
Justin L.
Job Details:
11/09/2023
Cx complaint unit lost cooling. Was able to access unit and Found 0F in FC product temp. 38F in RC good frost patterns. Test 1 pass 2 pass 3 and 4 pass. 6-closed 36 pass. 38 long defrost no issue. Contacted techline and spoke to Drew. Instructed not to install parts at this time. Unit operating as designed no further work needed
We serviced a
WHIRLPOOL WASHER
Model WHD560CHW2
Near Washington, DC 20008
Samuel R.
Job Details:
11/09/2023
replaced drum and now unit hits and on the far right of the cabinet.no dents on panel.so unit will need rear panel.if that doesnt fix unit call techline.W10524494 special order; ordrng 1 W10524494 (rear panel)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Bedford, VA 24523
Kyle A.
Job Details:
11/09/2023
Unit keeps trying to spin when plugged in. Ordering control; ordrng 1 W11627413 (Controk)
We serviced a
JENN-AIR MICROWAVE
Model JMW3430LL02
Near Potomac, MD 20854
Roberto I.
Job Details:
11/09/2023
"Once removed the puter door, found a warped bracket pulling the right top corner of the inner door toward the outside, preventing the interlock to be properly pushed. Readjusted bracket, the unit worked as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near California, MD 20619
Davonte
Job Details:
11/09/2023
"cx complained uit icemaker stopped making ice, after inspecting unit, couldnt confirm cx complaint. ran service test 57 for error codes, didnt have any. ran icemaker fill test, water went into icemaker as should. harvested and completed. while harvesting icecubes came out of icemaker. cx also stated that icemaker started making ice again. IM is working as should."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Annapolis, MD 21401
Israel R.
Job Details:
11/09/2023
Customer complaint units front panel was dented. She had the new door panel. Installed new door panel. Unit is back to normal operations.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Bristow, VA 20136
Daniel J.
Job Details:
11/09/2023
installed parts and tested no errors ran whites complete no stopping during cycle
We serviced a
MAYTAG DRYER
Model MED8630HW
Near Arnold, MD 21012
Israel R.
Job Details:
11/09/2023
Customer complaint unit is control panel is not working correctly and the fron facial is dented. I found the control is not working correctly. Some of the buttons are not working or responsive. Unit will needs new control. The front facia is dented on the right side lower. THe unit will needs new front facia. Ordering control and front facia. Unit is less thatn 30 days.; ordrng 1 W11367038 (conosle) and 1 W11491471 (Front panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Front Royal, VA 22630
Danny R.
Job Details:
11/09/2023
i found icemaker not making ice it was jammed freed up ice cubes and now it runs chacks ok if called back send icemaker
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Severna Park, MD 21146
Israel R.
Job Details:
11/09/2023
Customer complaint unit is not turning off the cooktop ligh. I tested the uni tand the socket is getting 120 all the time even when diplays light off. THe unit needs new control. Installlled new control. and tested light bulb. Unit is back to normal operations.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Mount Airy, MD 21771
Brian R.
Job Details:
11/09/2023
cx complaint is unit would not run all the time. says at times unit 15 min but unit was not running. no codes found. ran auto test and factory test. unit is running and heating well. ran timed try as well as unit runs. went over loading and running. unit checks and no codes. unit checks as of now. advised cx to try a few settings and see how that does to record a issue. job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hagerstown, MD 21740
Ken M.
Job Details:
11/09/2023
"Gearcase, splutch, and actuator replaced and calibrated. Unit tested and is working properly. Old parts left with customer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Virginia Beach, VA 23462
Carl A.
Job Details:
11/09/2023
"cx complaint of unit not sealing fulling in RC section ,checked unit to see what looked lik unit might have been wrapped but tried with a bushing and warmed gasket up to repairs unit called tech line spoke with Jonathan confrimed repairs"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Hagerstown, MD 21740
Ken M.
Job Details:
11/09/2023
Console replaced and tested. Unit is working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Oakton, VA 22124
Christian C.
Job Details:
11/09/2023
"Cx complaint FC door does not fully close. Inspected unit and found some debris in rail. Cleared debris and rail now closes fully. Cx paid for service call. If cx calls back order W10795822-right stop, W11241580-left bracket, W11241268-right bracket."
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS1
Near Glen Echo, MD 20812
Samuel R.
Job Details:
11/09/2023
cx complaint unit is tripping breaker.cx had electrian check breaker box and wiring up to dishwasher all good.tested unit and in service mode and unit only peaked 7amps.fuerhter inspection found control to be bad as water inlet valve circuit has gone bad.gave cx a qoute and cx will call if they go with repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Lewes, DE 19958
Frederick R.
Job Details:
11/09/2023
CX complaint is no dry dishes. Inspected/tested and found voltage out of control to heater. CX has never used Rinse Aid in unit. Suggested using RinseAid to CX but he claimed that detergent already has it but suggested he still add it. Ordering element even though unit seems to be heating. In stock. Rescheduling CX for thursday 11/16/23; ordrng 1 W11537778 (heater)
We serviced a
JENN-AIR OVEN
Model JJW2427DS00
Near Baltimore, MD 21210
Shane M.
Job Details:
11/09/2023
cx complaint of error code F1E2. replaced console. unit working properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS02
Near Dumfries, VA 22026
Robert W.
Job Details:
11/09/2023
Installed new Inverter tested unit and unit is working properly.
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Baltimore, MD 21207
Shane M.
Job Details:
11/09/2023
cx complaint the unit isnt heating past 260 degrees and panel on front door is peeling. advised we cant do anything about the door but found unit was set on celsius. switch back to fahrenheit. unit reached 350F. unit working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Lewes, DE 19958
Frederick R.
Job Details:
11/09/2023
"CX complaint is WM thumping. Inspected/teted and could find no issues or error codes with unit. Had a talk with CX and he said it only happens when he puts towels, blankets etc in unit. Explained use and care of unit to CX and he now understands how to operate unit. Job os complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Ellicott City, MD 21043
Robert L.
Job Details:
11/09/2023
"upon arrival, found new door had ding in front, also door stop stripped spinning in place , this was 2nd door shipped, called for door pick up for fri 11/10, reordering door stainless; ordrng 1 LW10803941 (dor-fip)"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Woodbridge, VA 22191
Robert W.
Job Details:
11/09/2023
CX Complaint is the display not allowing you to select popcorn or defrost.Found all connections seatted properly. Ordering Console and control; ordrng 1 W11220420 (Console) and 1 W11418917 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Winchester, VA 22603
Ezra M.
Job Details:
11/09/2023
"excessive noise from damper. replaced damper, tested, sounds normal."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Fredericksburg, VA 22407
Tanner B.
Job Details:
11/09/2023
"Door latch on housing failed , replaced housing . Tested unit . Job complete;"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Winchester, VA 22601
Ezra M.
Job Details:
11/09/2023
"storing errors f7-e1, and f7-e6 tested, found capacitor failed. replaced capacitor from v/s, retested, working properly; ordrng 1 W11395618 (capacitor em vs), used 1 W11395618 (CAPACITOR) from stock"
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Vienna, VA 22182
Christian C.
Job Details:
11/09/2023
Installed gasket. Heated gasket.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Manassas Park, VA 20111
Richard B.
Job Details:
11/09/2023
"CX complant. Light out i fridge. Inspected unit and found deli LEDs working but big LED module in ceiling not functioning. Ordering big LED module , Further work needed. RB; ordrng 1 W11527432 (led)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near McLean, VA 22101
Jason A.
Job Details:
11/09/2023
CX complaint FRIDHE not making ice. CX used a heatgun to clear ice & checked thermistors/ Temps are good. Replaced icemaker. Test 45 & 48. NO LEAKS > JJ
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Washington, DC 20009
Emmanuel R.
Job Details:
11/09/2023
"Cs the top of the tub is frayed, confirmed complaint.Diagnotics cycle passed, I found the balance ring adapter for the tub has frayed , ordering balance ring adapter.; ordrng 1 W11222084 (adapter)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Providence Forge, VA 23140
Orbie
Job Details:
11/09/2023
cx complaint unit not heating. checked unit found open TCO. replaced tco from van stock. tested unit. unit working as designed.; ordrng 1 279816 (thermal cut off OA/VS)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Washington, DC 20001
Emmanuel R.
Job Details:
11/09/2023
"Upon arrival the customer brought out the parts that was ordered, a gas range crate that you put your pots on arrived to his home instead of a evap, the FC evap didnt come in and the rc evap was never ordered. The compressor is on site. Ordering both evaps.; ordrng 1 W10865322 (evaporator RC) and 1 W11035643 (evaporator FC)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Virginia Beach, VA 23453
Zachery R.
Job Details:
11/09/2023
"cx complaint unit displaying door when trying to start. checked unit, verified issue, come to find interlocks not set so door was never able to hit door switches. set switches, tested, come to find unit also not heating come to find defective mag reading out of range. ordering high side to complete repair. advised cx they will be contacted for return visit.; ordrng 1 W11545872 (transformer) and 1 W10850446 (cap) and 1 W11256462 (diode) and 1 W10422269 (filter) and 1 W10754299 (magnetron)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Washington, DC 20002
Emmanuel R.
Job Details:
11/09/2023
"Replaced heater element and both spray arms, unit is now working properly."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Virginia Beach, VA 23451
Zachery R.
Job Details:
11/09/2023
"replaced glass, come to find defective hinges, not allowing door to close smoothly. ordering hinges to complete repair. left old glass with cx.; ordrng 1 W11162113 (hinge)"
We serviced a
KITCHENAID OVEN
Model KFGC506JSS05
Near Upper Marlboro, MD 20772
Shane B.
Job Details:
11/09/2023
cx complaint is the oven door hitting the panel below the door when opened. confirmed complaint. wheni arrived the panel seemed to be sitting higher than nomal and not straight. kitchen was just remodeled so unit was just installed and cx said thats how installer left it. i found the panel was upside down. once turned around and in place properly the panel cleared the door. unit is working as deisnged.
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS05
Near Bethany Beach, DE 19930
Frederick R.
Job Details:
11/09/2023
"CX complaint is burner issues. Inspected/tested. Verified unit converted to LP on all burners. Right front burner only works on simmer, No regular flame on outside. Ordering orfice holder, burner head and cap.. Also ordering manifold just in case . Cannot reschedule due to FBO parts needed.; ordrng 1 W11173537 (holder-orf) and 1 W10836474 (cap-burner) and 1 W11678108 (burner head) and 1 W10682075 (manifold)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Yorktown, VA 23692
Lucas R.
Job Details:
11/09/2023
"cx complaint intermittent ice production, checked unit found temps at -2 and 35, found small cubes intermittently jamming icemaker, leveled unit to prevent reoccurance, tested, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Millville, DE 19967
Frederick R.
Job Details:
11/09/2023
CX complaint is DW front damage. Inspected and verified. House has not been completed yet and there is damage to DW. Ordering front panel. Cannot reschedule due to FBO parts needed..; ordrng 1 W11613571 (front panel)
We serviced a
KITCHENAID OVEN
Model KEBS278SBL04
Near Silver Spring, MD 20904
Roberto I.
Job Details:
11/09/2023
"Cx complaint sparks from upper broil element.Inspected unit, comfirmed a small thermal event on uppe broil element. Called office, had element ordered (WP9760774) and return visit scheduled for 11/15/23. Collected $324.95 with check. Balance $110; ordrng 1 WP9760774 (broil element)"
We serviced a
GLADIATOR FREEZER
Model GAFZ30FDGB01
Near Marshall, VA 20115
Danny R.
Job Details:
11/09/2023
unit needs fan has power but doesnt spin; ordrng 1 WPW10359880 (motor-evap)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Culpeper, VA 22701
Danny R.
Job Details:
11/09/2023
i found unit had issues with loose conection at sensor for sense dry reseated harness now runs fine checksok
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Gloucester, VA 23061
Lucas R.
Job Details:
11/09/2023
"cut out agitator and spanner, replaced drive components, replaced valve, reassembled, calibrated, tested, unit working as designed."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Reva, VA 22735
Danny R.
Job Details:
11/09/2023
installed parts will need blower; ordrng 1 WP697772 (blower wheel)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Emmitsburg, MD 21727
Drew B.
Job Details:
11/09/2023
replaed both parts and tested unit heats and operates and checks good
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Harrisburg, PA 17111
Fred G.
Job Details:
11/09/2023
"with the help of CH we were able to access unit and replace the tub, spin basket, harness, motor, washplate, suspension as per previous tech. we tested unit and found unit now checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Waynesboro, PA 17268
Drew B.
Job Details:
11/09/2023
dropped off logger chd 7 days from now; schdld next appmnt for 11/17 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Mechanicsburg, PA 17050
Fred G.
Job Details:
11/09/2023
I was able to access unit and replace the RC door as per previous visit. i used a heat gun to shape door gasket to unit. unit now checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Carlisle, PA 17015
Andrew S.
Job Details:
11/09/2023
Per previous tech I was able to access and repalce the sump assembly. i then tested the unit and found that it is functioning as intended without any leaks. Job complete
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Silver Spring, MD 20906
Julian H.
Job Details:
11/09/2023
replaced parts resume power & light stays on found a problem with hinges & door not holding door all the way in against frame to be able to push switches in position need door & hinges; ordrng 1 W11600214 (MW DOOR) and 1 W10359769 (gasket-dor) and 2 W10874474s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Mechanicsburg, PA 17055
Andrew S.
Job Details:
11/09/2023
Called WP TL and got the decision from engineering. Per the engineering department I am ordering the damper and the HV control. I called the cx and informed them of the repair and set the return visit for Tuesday 11/14 anytime.; ordrng 1 W11663222 (CC Damper) and 1 W11455229 (HV Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Baldwin, MD 21013
Neil H.
Job Details:
11/09/2023
replaced the ice maker it was leaking and not producing ice much anymore and made all handles tight
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Woodbridge, VA 22191
Robert W.
Job Details:
11/09/2023
CX Complaint is the unit isnt making ICE. Inspected unit and found unit isnt making ice. Checked power to IM and IM is getting power just not cycling. Checked harness and its good. Replaced IM and unit is working properly.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Glen Allen, VA 23059
Joseph D.
Job Details:
11/09/2023
Replaced bulb although bulb was working at time of visit unit operating properly
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Harrisburg, PA 17104
Cody H.
Job Details:
11/09/2023
"CX complains unit is leaking from underneath. Cx is within manufacture warranty. Found unit to be leaking from drain hose, found drain hose failure. Unit will need drain hose replaced for repair. CX EMAIL CONFIRMED.; ordrng 1 W11244231 (drain hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Virginia Beach, VA 23455
Carl A.
Job Details:
11/09/2023
replaced door tested unit works as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Hayes, VA 23072
Lucas R.
Job Details:
11/09/2023
"replaced doors and alll components, heated gaskets, verrified seals"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Virginia Beach, VA 23455
Carl A.
Job Details:
11/09/2023
"cx complaint of unit diplaying the LF error code,checked unit to find the followng error codes F3E2,F0E4,F2E1,ran unit through manual diag to find hot water vavle not opeing,casueing the FL error code unit will needed new water vavles break down as follows 1/W11165546,valve,service call break down as follows service call 139.00parts 69.53shipping 15.00labor 110.00sub total 333.53tax 4.17grand total 337.70deposit 337.70 ; ordrng 1 W11165546 (valve CA / VS), used 1 W11165546 (valve CA / VS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Reston, VA 20190
Christian C.
Job Details:
11/09/2023
"Cx complaint unit is not cooling. Inspected unit found temps in FC section avg 45, and RC section 52. Very little frost pattern on evap. Fans working good. SS repair 2 count.; ordrng 1 W11580057 (compressor) and 1 W11504415 (compressor coupler) and 1 W11504431 (compressor coupler) and 1 W11506619 (compressor coupler) and 1 W11109499 (drier) and 1 W11504433 (drier coupler) and 1 W11504447 (drier coupler) and 1 W11506635 (coupler)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ1
Near Stafford, VA 22554
Tanner B.
Job Details:
11/09/2023
"F6e1 error , acu not communicating w/ ui. unit needs ui, ui harness and acu .; ordrng 1 W11627526 (ui harness) and 1 W11632709 (ui) and 1 W11632725 (control)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Virginia Beach, VA 23452
Zachery R.
Job Details:
11/09/2023
"cx complaint unit not completing cycle, checked unit, come to find open moisture harness, also motor reading slightly out of range, replaced moisture harness, motor, and blower wheel, tested, unit working as designed."
We serviced a
KITCHENAID MICROWAVE
Model KMHC319LSS00
Near Chesapeake, VA 23322
Austin D.
Job Details:
11/09/2023
checked the unit and found that the assembly to the door had a defect on the inside of the glass. verified it was not on the outside and not caused by cx. unit needs a new door assembly to resolve the issue. will return once the parts come in. cx would like and update on the part and i advised him it is fbo and the office will call when we know more.; ordrng 1 W11643108 (stainless door assembly)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Virginia Beach, VA 23462
Zachery R.
Job Details:
11/09/2023
"replaced parts, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Virginia Beach, VA 23455
Zachery R.
Job Details:
11/09/2023
"assisted ca with repair. tested, unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Harrisburg, PA 17109
Cody H.
Job Details:
11/09/2023
"CX complains unit panel is not seated correctly. CX got unit from RAC unit is within warranty. Found unit front panel to be warped where it meets the cabinet. Was able to straighten out panel so it is now a seemless transition. Unit is now working as designed, no further work needed. CX EMAIL ADDED."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mechanicsburg, PA 17055
Fred G.
Job Details:
11/09/2023
cx complaint unit doesnt always start cycle. inspected unit and entered diag and found 0 saved error codes. i found cx didnt understand unit needed woken up then start. she thought she could just hit start after loading unit and pressing the start button. I was able to advised cx on how to operate unit and start a cycle. unit checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Reston, VA 20194
Christian C.
Job Details:
11/09/2023
Cx compliant of a tapping noise and snow in FC section. Inspected unit foud whenever damper opens or closes it makes a loud noise. Testing FC door sometimes does not fully seal on right side. Right RC gasket is defective.; ordrng 1 WPW10594329 (damper) and 1 W10830162 (right RC gaket) and 1 W10571967 (FC gasket)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Manassas, VA 20109
Daniel J.
Job Details:
11/09/2023
washer draining pump running nonstop replaced pressure switch control not sent with me pressure switch bag was already opened powered on started draining opened door and added water to tub to pump out very little water making it out of drain hose added more same removed filter water came out added more same no change ordering drain pump reordering control and pressure switch; ordrng 1 w11616491 (control) and 1 w11044866 (switch) and 1 W11046209 (pump)
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS05
Near Mount Airy, MD 21771
Ricky E.
Job Details:
11/09/2023
"customer statd that the unit never fully froze aftwer last service. verified issue and fnd unit under charged.. charged unit, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Clinton, MD 20735
Shane B.
Job Details:
11/09/2023
cx complaint is poor cooling. cx said unit warmed up for a few days. he adjusted temp setting and when he got back in town 3 days later he found it cooling again and frozen items in RC section. when i arrived unit was set to 38/3. prob shows 33/1. i found no frost on evap cover. evap fan is running fine. ordering thermistor and UI for return visit. scheudle when parts are avialble.; ordrng 1 W10316760 (thermistor) and 1 W11239666 (user interface)
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Sykesville, MD 21784
Brian R.
Job Details:
11/09/2023
cx complaint is she didnt think unit sparked on all burners before but not sure. said when she turns on on they all spark but only the one thats turned on lights like it should. tested and went over unit. unit checks and works as it should. when you turn 1 on the signal goes to spark mod and all burners click and only one that has valve on will like. she understands now and clear how this unit works. job complete.
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Lewisberry, PA 17339
Fred G.
Job Details:
11/09/2023
I was able to access unit and first replaced control. I found after plugging unit in that console was not coming on. once connector to console was disconnected from control the green led would work. I then replaced consols and cound unit came on. i was able to test unit and found unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model wtw5057lw0
Near New Cumberland, PA 17070
Fred G.
Job Details:
11/09/2023
"cx complaint unit left clothes wet at end of cycle. I was able to access unit and enter diag and found f9e1. I cleared code and lifted unit and found harness to drain pump was severed. i was able to replace the lower harness with van stock and tested unit. unit now checks good.; ordrng 1 W11643701 (lower harness (FG VS)) used 1 W11643701 (HARNESS) from stock"