We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near ,
John P.
Job Details: 08/24/2023
CX complaint unit not working checked unit and found knob not able to turn timer due to timer being jammed replaced timer ship knob to CX; ordrng 1 W11675852 (Knob shp2cx)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Annapolis, MD 21403
Israel R.
Job Details: 08/24/2023
Installed new control and heater and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW05
Near Lancaster, PA 17603
Justin L.
Job Details: 08/24/2023
Cx complaint unit leaking. Was able to access unit and found sock stuck in tub causing water to back flow and leak out dispenser. Cleared and tested unit now operates as designed no further work needed
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Petersburg, VA 23803
John P.
Job Details: 08/24/2023
Installed motor and control calibrated tested working as designed
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS03
Near Washington, DC 20002
Samuel R.
Job Details: 08/24/2023
replaced parts and tested unit no sparks.unit is now workong properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Chantilly, VA 20152
Daniel J.
Job Details: 08/24/2023
dishwasher leaking during cycle soap water residue on right side slight build up left side flooring also ran diag cycle water building on tub seal and outter inner door replaced gasket and ran diag no water on inner door sides found ui failing bubbling up allowing moisture inside of ui ordering new ui and seal; ordrng 1 W11660284 (console ui) and 1 W11412696 (seal)
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Petersburg, VA 23803
John P.
Job Details: 08/24/2023
Found unit low on charge unable to see signs of leak will need to pressure test to determine location of leak before proceeding with repair; ordrng 1 W11562258 (Evap) and 1 W11504419 (Coupler) and 1 W11504449 (Coupler) and 1 W11582579 (Compressor) and 1 W11512423 (Condenser) and 1 W11582579 (Compressor) and 1 W11109499 (Drier) and 1 W11504445 (Coupler) and 1 W11504449 (Coupler) and 1 3ctss (3ct ss) and 1 Nitrogen (Nitrogen)
We serviced a
WHIRLPOOL DRYER
Model WED6600VU0
Near Clarksville, MD 21029
Robert L.
Job Details: 08/24/2023
"cx complaint f1 error, confirmed error, removed control from housing and found burn mark, ordering main control (special order), collected $309.31 visa cx owes $110 labor on return; ordrng 1 WPW10111616 (cntrl-elec)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near York, PA 17406
Fred G.
Job Details: 08/24/2023
cx complaint unit is leaving clothes clothes wet at end of cycle. inspected unit and entered daig and found 0 saved error codes. i ran a auto test and found unit finished with out issue. i then ran a quick wash and found unit was not spinning. I found capacitor was faulty. replaced capacitor and found unit now checks good.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Richmond, VA 23222
Chris B.
Job Details: 08/24/2023
cx c comp unit will not balance insp unit conf cx ccomp found very weak suspention replaced supention found splucth warn ordering splutch to complete repair collected 120 sc 110 labor 15 ship 8.96 tax 129.45 supsention 19.94 splutch total collected 403.35 cx paid in full; ordrng 1 W10734521 (splucth)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Ashland, VA 23005
Thomas B.
Job Details: 08/24/2023
Cx complaint unit is not dispensing water and ice creation slowed found refrigerator section set to 33 degrees freezing the water tank thawed and tested changed temps to recommended settings. Unit Now Functions Normally
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near East York, PA 17402
Fred G.
Job Details: 08/24/2023
cx complaint unit does not stay running. inspected unit and found when starting unit it stated please closed door. I found interlock switches were faulty. replaced both upper and lower and found now unit just stops a charms when starting unit. unit needs updated interlock kit to correct issue. scheduled cx for 8/29/23; ordrng 1 W11244494 (interlock switches)
We serviced a
KITCHENAID ICE MAKER
Model KUID508HPS01
Near Powhatan, VA 23139
Joseph D.
Job Details: 08/24/2023
Replaced failed water level sensor /pump and unit working properly. Advised cx her filter is also clogged. Working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Washington, DC 20018
Samuel R.
Job Details: 08/24/2023
replaced tub wheel and tested unit now good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Ashburn, VA 20148
Richard B.
Job Details: 08/24/2023
CX complant. Noise from fridge. Inspected unit and found Freezer door must have been left open . Ice is hitting fan blade causing a lo cool situation. ordering fan blade and man motor. advised to put towels down to catch stary water. Further work needed. RB; ordrng 1 WP67006337 (fan blade) and 1 w11578030 (fan motor with harness. n)
We serviced a
WHIRLPOOL RANGE
Model KFGC558JSS01
Near Moseley, VA 23120
Joseph D.
Job Details: 08/24/2023
Replaced faulty burner head and adjusted valves unit igniting properly no other issues detected
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Dayton, MD 21036
Robert L.
Job Details: 08/24/2023
"cx complaint random f1e6 has to reset breaker and random open close door issue, unable to enter service diag, found unit missing support rails, called techline since f1e6 generation error is new, they said after hard reset run one minute unit errors replace magnetron, they also said interlocks could cause false error and since rails missing most likely causing both issues"
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25INBL01
Near Pylesville, MD 21132
Sal R.
Job Details: 08/24/2023
"Per the previouse tech,I was able to access and replace the icemaker . IUnit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near ,
John P.
Job Details: 08/24/2023
Found gasket not staying in door ordering door ; ordrng 1 LW10636409 (Door shp2cx)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Wilmington, DE 19808
Taylor F.
Job Details: 08/24/2023
Cx complaint is unit not washing properly. Tested inspected and verified complaint. Found the sump to be defective as well as the upper spray arm. Replaced sump and spray arm from previous diagnosis and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Annandale, VA 22003
Jason A.
Job Details: 08/24/2023
CX complaint WASHER still noisey after last service. Found agitator bolt loose & dogs are chewed up. Center hub completely worn. Part in stock. Called office to schedule for Sunday LB > JJ .; ordrng 1 WP3951744 (agitator assym complete)
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Richmond, VA 23222
Chris B.
Job Details: 08/24/2023
cx comp unit will not fill insp unit found drain line goin to drain straight into floor advised cx unit will nned stand pipe to fill and opperatte correctly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS04
Near Ruther Glen, VA 22546
Thomas B.
Job Details: 08/24/2023
Cx complaint unit is not working properly inspected unit removed and replaced the evap fan cover tested for proper use unit now functions Normally
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Manassas, VA 20112
Demonte S.
Job Details: 08/24/2023
Installed the Drum to the Dryer. Tested the unit. Unit is working as Designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Richmond, VA 23223
Chris B.
Job Details: 08/24/2023
cx comp unit will not light in fc insp unit conf cx comp replaced led tested unit working as desighned
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Columbia, MD 21045
Emmanuel R.
Job Details: 08/24/2023
"Cs unit is making a grinding noise, confirmed complaint. I found the splines on the gearcase and washplate are worn out and slipping making a grinding noise. Also the spanner nut is siezed on the gear case, will need a grinder or something to cut a relief cut or else spanner nut will never come off. Ordering gearcase,washplate,spanner nut,and tub since we will have to force everything out these component will most likely take some damage.; ordrng 1 W11449840 (gearcase) and 1 W11553312 (washer) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11551646 (spanner nut) and 1 W11178224 (basket)"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Manassas, VA 20110
Demonte S.
Job Details: 08/24/2023
Inspected the unit. Found that the cx is saying that the User Interface bottom cover fell off. Control Board and wires are exposed. Fixed the User Interface Cover. Unit is working as Designed. ( Any questions please check Sd Pictures.)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Midlothian, VA 23112
Joseph D.
Job Details: 08/24/2023
"Replaced belt and wheels and tensioner. Unit now working properly, no other issues detected"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHT4
Near Washington, DC 20015
Brian F.
Job Details: 08/24/2023
"Cx states unit won't start, tested, UI working, was able to start cycle with no issues. Entered diagnostic mode, no saved errors, ran service test cycle, completed with no errors. Unit is working properly."
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Shenandoah Junction, WV 25442
Ken M.
Job Details: 08/24/2023
"Customer complaint is that the microwave squeaks when in use. Unit tested and during a 4 minute cycle reheating a bag of veggies, the unit squeaked only once. Found two of the 3 ring wheels do not spin freely and the hub does not sit flush on the motor. Ordering ring, hub, and motor.; ordrng 1 W11110134 (ring-turn) and 1 W11179756 (shaft-turn)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Oakton, VA 22031
Jason A.
Job Details: 08/24/2023
CX complaint FRIDGE icemaker slows down & ice frost on FC ceiling. Replaced L & R slides & test door seals. Bright light inside with room lights off > JJ
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Leesburg, VA 20175
Christian C.
Job Details: 08/24/2023
Cx complaint unit does not fully spin out clothes during heavy cycle others work fine. Inspected unit no errors stored. Ran through diag cycle no issues. Connections secure. Drain pump in range. Cap and motor in range. If cx calls back order W11556725-control.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ashburn, VA 20148
Richard B.
Job Details: 08/24/2023
"CX complant, Dishwasher not drying, Inspected unit and found no error codes in diagnostics, Ran a test wash and unit has great wash pressure as well as good drain. Found no rinse aid in dispenser , Advised CX needs to use rinse aid also . In test wash the unit heated indicating a faulty triac on control , Will need control and possibal heater element. RB; ordrng 1 w11305308 (control board) and 1 W10518394 (heater)"
We serviced a
JENNAIR RANGE
Model JES1750FS1
Near ,
John P.
Job Details: 08/24/2023
Installed gasket prior to installing console found scratch on console reordering console; ordrng 1 W10919303 (Console)
We serviced a
WHIRLPOOL COOKTOP
Model WFG515S0ES1
Near Chevy Chase, MD 20815
Brian F.
Job Details: 08/24/2023
"Cx states RF burner won't light, tested and confirmed. Installed new RF burner, tested, burner now lights, unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Upper Marlboro, MD 20772
Shane B.
Job Details: 08/24/2023
part that was ordered is not the ice maker for this unit. its an instilation kit for a top mount fridge and comes with a bin and water valve. i could not plug this IM into the unit with any of the wiring harnesses that came with the kit. ordering correct IM. schedule when part is available.; ordrng 1 WPW10300022 (icemaker)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Richmond, VA 23231
John P.
Job Details: 08/24/2023
CX complaint unit not working checked unit found always sensing when touched also found error code f2e1 shorted keypad ordering keypad; ordrng 1 W11419056 (Ui)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Washington, DC 20017
Samuel R.
Job Details: 08/24/2023
was able to remove blower wheel after several tried.tested unit and unit is now workimng properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near Laurel, MD 20707
Justin S.
Job Details: 08/24/2023
"CX complaint unit is leaking. Ran diagnosis cycle and unit ran fine filled, drained, and sprayed. After cycle was complete no codes appeard. Open unit and a large amount of suds was at bottom after draining. CX was advisied to clean dishwasher. Water suds was wicking up to installion and dripping back down."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Richmond, VA 23231
John P.
Job Details: 08/24/2023
Cx complaint unit not always working checked unit and found wire not fully seated on valve seated wire tested working as designed
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Stafford, VA 22554
Tanner B.
Job Details: 08/24/2023
"CX Concern the unit not drying , found the lint chute clogged up .. vent system is cleaned , found the lint chute warped and restricting air flow allowing lint to build up in chute and choking unit up .. needs lint chute to repair unit ; ordrng 1 W11117429 (chute)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Berwyn Heights, MD 20740
Justin S.
Job Details: 08/24/2023
CX complaint callback still not cooling - both sections - side by side refrigerator - internal lights - on. Replaced compressor and filled unit system with 2.4oz of r600a. Ijnstalled a UV dye filter. Unit is cooling good now; ordrng 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Richmond, VA 23221
Chris B.
Job Details: 08/24/2023
cx comp unit states f9e1 error insp unit found dp filter clear found drain line from tub to dp to have obstruiction cleaered obstruction tested unit working as desighned
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW1
Near Gaithersburg, MD 20877
Ricardo S.
Job Details: 08/24/2023
"Replaced cntrl elec, reset power, ran test mode, unit works fine"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW3
Near Hampton, VA 23669
Justin W.
Job Details: 08/24/2023
cx complaint oven not heating. checked unit to find broil ohmed at 21 ohms bake ohmed at 24 ohms control sending 240 to both elements heated unit to 350 unit working as designed
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Suffolk, VA 23434
Austin D.
Job Details: 08/24/2023
replaced the parts. tested operation. unit is running as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Fawn Grove, PA 17321
Sal R.
Job Details: 08/24/2023
"Per the previouse tech, I was able to access and replace the icemaker. I then jumped the unit and unit test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Reston, VA 20194
Simon
Job Details: 08/24/2023
"CX complaints refrigrator both section not cooling Inspected unit found defrost heater not working OL..steamed ice built in evaporator and around fan.ordered defrost heater and evaporator motor ,harness and defrost thermistor.SZ; ordrng 1 W11553968 (defrost heater) and 1 W11402610 (evaporator motor harness and thermistor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Alexandria, VA 22315
Davonte
Job Details: 08/24/2023
"cx complained unit wasnt washing dishes or heater wasnt coming on to dry them. inspected unit and confirmed cx complaint. ran diag, got error code f7e1. no heat. replaced heating element. error code went away and wash arm was spinning as should"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Fairfax, VA 22030
Richard B.
Job Details: 08/24/2023
CX complant. Washer leaking. Inspected unit and found bellow torn at bottom . And leaking. Installed new bellow and tested unit by running a wash cycle. Bellow sealingg good now. Old part returned for quality annalasys. RB
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Bowie, MD 20715
Dustin F.
Job Details: 08/24/2023
"cx complaint: unit not cooling and keeps saying door adjar even when all doors and switches are engaged. inspected unit, confirmed CX complaint. found faulty control and compressor locked up. cx doesnt want to repair and asked us to just charge svc fee."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Fredericksburg, VA 22406
Robert W.
Job Details: 08/24/2023
Replaced valve and filter housing unit tested and is working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Arlington, VA 22209
Lloyd B.
Job Details: 08/24/2023
"Cx complained of the door not opening. Cx defrosted the unit and I tested and the door now opens and pulls shut by itself. The gasket seals all around. The middle drawer was hard to pull out due to the slide above it falling. Fixed those issues, pushed the unit back, plugged in and set to factory settings. job complete"
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EFP02
Near South Riding, VA 20152
Daniel J.
Job Details: 08/24/2023
per notes installed all three new controls
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB04
Near Richmond, VA 23234
John P.
Job Details: 08/24/2023
Cx complaint unit leaking water checked unit found drain line obstructed clear drain line tested working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Washington, DC 20016
Brian F.
Job Details: 08/24/2023
"Cx states RC too cold, placed temperature probe between two bags of lunch meat in deli drawer, measured 39*, RC temp is set to 38*. Unit is working as designed."
We serviced a
WHIRLPOOL HOOD
Model UXT4236ADS2
Near Odenton, MD 21113
Dustin F.
Job Details: 08/24/2023
"replaced switch per previous tech and tested unit, unit now working as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Chesapeake, VA 23323
Zachery R.
Job Details: 08/24/2023
"cx complaint fc handle not seated properly, verified issue, secured studs and handle, tested, all handles are secure, unit working as designed."
We serviced a
AMANA RANGE
Model AGG222VDW6
Near Washington, DC 20010
Brian F.
Job Details: 08/24/2023
"When installing switch harness, found OL caused by cut in main harness right before it connects to spark harness. Ordering main harness.; ordrng 1 W10914404 (main harness)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Hampton, VA 23669
Justin W.
Job Details: 08/24/2023
cx complaint unit leaking. checked unit to find no error codes. filled tub up and drained unit to find unit leaking from standpipe. unit working as designed
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Norfolk, VA 23505
Carl A.
Job Details: 08/24/2023
"cx complaint of unit not draining,checked unit to find the folowing error codes F3E1,F9E1,F8E3, found pressure sensor on board failing and drain pump dead,board not sending power to pump ordeirng parts needed for repairs; ordrng 1 W11368855 (CNTRL-ELEC) and 1 W11376227 (HARNS-WIRE)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Mechanicsville, MD 20659
Leon
Job Details: 08/24/2023
cx complaintwas IM didnt work confirmed issue seen that the bail arm was broken on the unit when i went to fix it the IM got stuck replaced IM then tested the new IM and everything worked as it should
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Shenandoah Junction, WV 25442
Ken M.
Job Details: 08/24/2023
"Customer complaint is that the unit is not working properly, thinks that the lid is open. Checked for stored error codes and found none. Ran test cycle and the unit refused to run diagnostics, kicked back out. Cycled power to the unit and retried. Issue remained. Control replaced and unit retested. Unit still thinks that the lid is open. Latch replaced and unit retested. Unit is working properly. Old latch left with customer."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Frederick, MD 21704
Ricky E.
Job Details: 08/24/2023
"installed parts, unit cks ok.."
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS4
Near Washington, DC 20007
Sherwood
Job Details: 08/24/2023
cx complaint light is out in rc. arrived and confirmed light is out only 1 light in rc but should be two lights. gave cx quote for two lights and they will call back if they wish to proceed with repair. i collected both payments on this ticket
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Scottsville, VA 24590
Eric F.
Job Details: 08/24/2023
"Installed timer, tested unit, found knob non functional, split in knob shaft causing knob to expand and lose grip on timer shaft which in turn is causing it to round off and become non functional. Ordering timer. Part can be installed by customer, please ship directly to CX.; ordrng 1 W11675852 (knob)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Suffolk, VA 23434
Austin D.
Job Details: 08/24/2023
repalced the control panel. tested operatgin. unit is good to go.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near Ellicott City, MD 21042
Robert L.
Job Details: 08/24/2023
"cx complaint uppright flap of RC door gasket had come off and seperatdd from gasket, found doors slightly leaning on at top and flaps rubbing, will need to adjust doors and relevel unit as well as run test 85 and set to 01 for mullion always on, ordering right RC gasket; ordrng 1 W10917313 (gasket-dor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near Glen Burnie, MD 21061
Emmanuel R.
Job Details: 08/24/2023
replaced roller wheels and manifold. unit is now working as deisgned
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Fairfax, VA 22030
Jason A.
Job Details: 08/24/2023
"S Code covers Replacement Control, Replacement Evaporator Cover and 2X labor. Read thermistor temps & log past 6Cleared evap so unit can cool in RC. FC temps are good & unit is making ice. Returning tech: Clear ALL ice RC evap. Test drain hole is clear. 2-Count > JJ; ordrng 1 W11333076 (Main Control) and 1 W10889360 (RC evap cover) and 1 2Count-S27311 (2Count)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Ellicott City, MD 21042
Robert L.
Job Details: 08/24/2023
"cx complaint not starting, found no errors but when running diangostic shifter didnt move to spin and only washplate moved , cam not interlocking, can turn outside of cam and basket engages and moves, but actuator not moving, ordering shift actuator and cam; ordrng 1 W11481722 (actuator) and 1 W10721967 (drive pulley)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Clinton, MD 20735
Shane B.
Job Details: 08/24/2023
"cx complaint is the unit freezing food in the RC section. when i arrived unit was set to recomended temps. RC section had frozen bottle of water in it on multiple shelves. nothing is blocking air vents. prob shows 18 in RC, -5 in FC. i found in diagnostics the damper is stuck open. when running test to close the damper it makes a grinding noise and door does not move. unit will need a new damper. quoted cx for repair and she paid for all but labor. will owe 110 on return. schedule when part is available.; ordrng 1 W11645127 (damper)"
We serviced a
WHIRLPOOL FREEZER
Model WRT108FFDM03
Near Woodbridge, VA 22192
Demonte S.
Job Details: 08/24/2023
Inspected the unit. Found that the cx is saying that the Door Gasket will not stay on the Freezer Door. Checked the Door / Gasket. The part that holds the Gasket in place is not deep enough to hold any gasket in place. Unit will need a new Freezer Door & Nameplate. ( Advised the cx to check the Door once Door is received for any damages.) ; ordrng 1 W11178521 (Whirlpool Nameplate) and 1 LW10638683 (DOR-FIP)
We serviced a
JENNAIR OVEN
Model JMW3430IL02
Near Edgewater, MD 21037
Israel R.
Job Details: 08/24/2023
Customer complaint unit is not turning on after lights went out. I tested the unit and with the brekaer on the unit is not getting 240v. I only get .235 voltage. The unit needs electrician the breaker may be bad. Customer will call back if they can get 240vAC. collected 120
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Alexandria, VA 22301
Davonte
Job Details: 08/24/2023
"cx complained unit would stop mid cycle. after running diag got erroe code f8e1. after inspecting unit confirmed cx complaint. checked water valves and noticed that one of the connections wasnt all the way plugged in. reseated connectiin, unit now working as should."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Clarksburg, MD 20871
Ricardo S.
Job Details: 08/24/2023
"Cx complains about an error code f2e2 stuck keypad, inspected unit, the ui is bad the vent leaks air and damaged the ui board.. order parts; ordrng 1 W11116422 (panel-cntl) and 1 w11402115 (ui housing) and 1 WPW10428211 (vent asm) and 1 W11112070 (deflector)"
We serviced a
WHIRLPOOL WASHER
Model MVWX500XW0
Near Carlisle, PA 17015
Andrew S.
Job Details: 08/24/2023
"Cx complaint is that the unit is not spinning out the clothing. Upon arrival I found that the unit has na F2E1, F7E1 and F7E7. I then attempted to run the manual spin and found that the capactior has failed. I quoted the cx for the cost of the repair. Cx paid in full. I was able to set the return visit for Monday 8/28 AM Preference.; ordrng 1 W10804664 (Capacitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ
Near Centreville, VA 20120
Daniel J.
Job Details: 08/24/2023
dishwasher not water entering the tub also mounting concerns checked valve to home and connections to inlet valve on dishwasher tested water now entering tub addressed the mounting with customer mounted to sides of cabinet with granite coutner tops informed customer with the gap between dishwasher and cabinets and being mounted to sides with higher counters it allows for movement legs all the way up and gap on sides and top mr will contact builder
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Stafford, VA 22554
Tanner B.
Job Details: 08/24/2023
cx would prefer pm appt; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near Vienna, VA 22180
Jason A.
Job Details: 08/24/2023
CX complaint DW not cleaning - starts a cycle but not advancing. Found F4 error & pump has 120VAC at motor connector. Called WP Trade Partners. Replaced sump & ran test wash. Unit is advancing & has good wash pressures. Start Sensor wsh. Unit is advancing. NO LEAKS > JJ
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Brandywine, MD 20613
Shane B.
Job Details: 08/24/2023
installed both ordered parts and restored power. started a bake cycle in the upper oven. upper oven heated to the correct temp. unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Fallston, MD 21047
Neil H.
Job Details: 08/24/2023
"THE MOTOR IS HUMMING AND HAS BURNING WINDING SMELL AND UNIT WON'T GO INTO DIA NEW MOTOR AND CAP NEEDED THAN GO FROM THERE ON ANYTHING ELSE; ordrng 1 W11222082 (motor-drve) and 1 W11227944 (capacitor) and 1 W11502823 (Control Unit Assembly, Machine & Motor) and 1 WPW10276397 (Whirlpool Washer Drain Pump)"
We serviced a
MAYTAG DRYER
Model MED5630HW0
Near Crofton, MD 21114
Israel R.
Job Details: 08/24/2023
Installed blowr and roller kit. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Waldorf, MD 20602
Leon
Job Details: 08/24/2023
replaced the parts then tested unit and we didnt hear the issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near Indian Head, MD 20640
Leon
Job Details: 08/24/2023
cx complaint is unit didnt cool confirmed issue cx had unit turned off we put the kill o watt meter compressor was was working good but i seen alot of water running when moving the unit back and cx told me there was alot of snow on the back wall of fc took bi matel off and placed it n ice water bi matel still read open replaced harness turned unit back on unit started to cool
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Gambrills, MD 21054
Israel R.
Job Details: 08/24/2023
Customer complaing unit is not drying correctly on sendor dry and is beeng getting worst over the last couple weeks. I tested the unit and the thermostat is controlling temp. Unit heated up to 199 then click off and low to 120 and went up to 195. Unit is heating. good. I replace the auto control. I can hear the timer is really making a shorting noise when i close the door and while is working. Ordering timer.; ordrng 1 WPW10185992 (timer)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Eldersburg, MD 21784
Brian R.
Job Details: 08/24/2023
came out and rebuilt lower half. then ran dlms cycle and auto test as well a let a normal cycle go for a bit and unit checks. no codes in unit. unit checks. job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lovettsville, VA 20180
Ken M.
Job Details: 08/24/2023
"Customer complaint is that the unit goes from wash to rinse and then back to wash, where it stalls out. Customer had the unit running a cycle when I arrived. Unit went from wash to rinse. After spinning out, the unit turned on cold water and water was trickling in. Closed and opened the supply valve during fill and water sped up slightly. Cycle paused and cold water disconnected. Supply pressure tested and is good. Unit needs a new valve.; ordrng 1 W11210463 (valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Charles Town, WV 25414
Ezra M.
Job Details: 08/24/2023
"installed valve, cycled ice maker, verified filling"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Annapolis, MD 21409
Israel R.
Job Details: 08/24/2023
Customer complaint unit is not cooling correctly. One day is good and another is thawing everything. Few times a week. Found the unit cooling ice bin is full and reading close to 0. Called techline and the said to replce the UI. Left quote owes 219.26 for UI.; ordrng 1 W10822646 (cntrl-elec)
We serviced a
WHIRLPOOL COOKTOP
Model KCGS550ESS05
Near Leesburg, VA 20176
Ken M.
Job Details: 08/24/2023
"Customer complaint is that the flames do not appear to be high enough. Burners tested and the high burns are where they are supposed to be, but the simmer flames were too high on the outer burners. Flames adjusted to proper simmer heights. Unit is working properly."
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Woodbridge, VA 22192
Demonte S.
Job Details: 08/24/2023
Inspected the unit. Found that the cx is saying that the Broil cycle isn't working. Started a Broil Cycle. Oven is clicking but no spark at the Broil Ignitor. Installed new Ignitor. Tested the unit again. Broil is sparking now. But very little gas. Noticed that the Broil Tube is wide open where the Gas Valve meets the Broil Tube. ( Any questions please check Sd Pictures.) Ordering the Broil Tube & Gas Valve. ; ordrng 1 WP8054078 (BURNR-BRLR) and 1 W11449506 (Whirlpool Range Gas Valve Pressure Regulator)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Woodbine, MD 21797
Brian R.
Job Details: 08/24/2023
cx complaint is the strike on lid broke some how. checked unit and replaced strike and now unit checks.job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Mount Joy, PA 17552
Justin L.
Job Details: 08/24/2023
Cx complaint unit not dispensing ice. Was able to access unit and removed tray to find full of ice. Found that the auger shaft was stripped causing it to not dispense. Ordering the parts needed and once approved and in office will need to set return; ordrng 1 W11671282 (auger) and 1 W11378860 (washer) and 1 WP63052-2 (yoke) and 1 WPW10309864 (divider)
We serviced a
JENNAIR OVEN
Model JDS1450FS0
Near Woodbridge, VA 22192
Demonte S.
Job Details: 08/24/2023
"Inspected the unit. Found that the cx is saying that the Oven Temperature is too low. Checked the Bake Element. I'm getting 16.2 Ohms ,Bake Element is Good. Fixed broken Harness to the Bake Element. Connector to the Harness that plugs into the Element was burnt. Cut it off and put another connector on the unit. I then Checked the Temperature Sensor. I'm getting 1,087 K Ohms. Started a normal Bake Cycle. Oven Pre - Heated to 350 Degrees. Unit is working as Designed. Cx paid in full by card. ( Any questions please check Sd Pictures.)"
We serviced a
AMANA WASHER
Model NFW5800HW4
Near Dillsburg, PA 17019
Bernard M.
Job Details: 08/24/2023
"Replaced switch, ran test cycle and unit drained all water and completed cycle without further issues. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mount Joy, PA 17552
Justin L.
Job Details: 08/24/2023
Cx complaint ice build up on fc cover. Was able to access unit and found no signs of ice. Cx stated they had unplugged unit in for 2 days then plugged back in Removed cover and found good frost pattern and 3F in FC. Thermistor read 8.24K ohms which is out of range. Replaced thermistor and unit now checks good no further work needed
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Carlisle, PA 17013
Andrew S.
Job Details: 08/24/2023
Cx complaint is that the unit flooded her laundry room and carpet in an adjoining room. Upon arrival I found that the unit was unplugged. I plugged the unit back in and found no error codes. I then inspected the unit for any signs of a leak. I found no obvious signs. I then ran the diag cycle and inspected the unit after. Still no signs of any leak. I then ran a quick wash cycle completely thru and removed the rear cover to watch for leaks. I was still unable to find any signs of any leaking. I called TL and documented with them. Per TL the unit had an suds lock situation. I informed the the cx of WP recommendations. Unit is functioning as intended. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Mechanicsburg, PA 17055
Andrew S.
Job Details: 08/24/2023
Cx complaint is that the FC door is hard to open and close. upon arrival I found that the track and the inside of the door on the LH side has ice/frost on it. I inspected the door and found that the bottom of the door is wavy and is not sealing against the cabinet. I quoted the cx for the cost of the repair. Cx paid the service call and will decide on the repair at a later time.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Carlisle, PA 17013
Andrew S.
Job Details: 08/24/2023
Per previous diag I was able to access and replace the door gasket. I let the adhesive tack up and verified that it is holding. Job complete