We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Alexandria, VA 22312
Lloyd B.
Job Details: 04/08/2023
"Cx complained the unit did not cool. Inspectred the unit and found that nothing was running, just the lights were on. Unplugged the unit and plugged back in and the compressor is now running but there is no frost pattern. Unit needs new compressor, drier. Sealed system tech required. 2 job count. Lokring; ordering 1 W11109499 (drier) and 1 W11504445 (coupler) and 1 W11504447 (couper) and 1 W11557425 (compressor) and 1 W11504416 (suction tube) and 1 W11504431 (coupler) and 1 W11506621 (charge tube) and 1 W11506635 (access valve) and 1 lokring (lokring)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ
Near Alexandria, VA 22312
Lloyd B.
Job Details: 04/08/2023
Cx complained the unit did not power on. Inspected the unit and found a loose connection at the terminal. Fixed connection and tested and it now powers on. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Newark, DE 19711
Frederick R.
Job Details: 04/08/2023
CX complaint is F9E1 code. Inspected/tested and found unit has bad flow of drain water. Puled unit out and found installer connected drain hose to another rubber hose with a restrictive diameter.. also the drain runs along the floor about 8 ft after union of hoses before it comes up from bottom of cabinet. Cx was saying how inside of unit has horrible smell which I explained to him was because of what I found. Ordering 12ft drain hose and returning tech is just dropping hose off to CX. CX is well aware that we will not be installing it. 6 in stock at tribles. Rescheduled for thursday 4/13; ordering 1 W11381654 (12ft hose) and 1 look (look)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Elkton, MD 21921
Frederick R.
Job Details: 04/08/2023
"Replaced motor, pulley, bet actuator, capacitor and lid lock per prior diagnosis. Calibrated and retested unit. CX complaint is unit would fill and drain without washing. Ran cycle and unit filled and then began agitating,. Unit is now working properly. Job is complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Gambrills, MD 21054
Israel R.
Job Details: 04/08/2023
Customer complaint unit freezer handle is loose and there are noises in the unit. She had recording and i can hear the evap fan is making noises as if humidity is getting in. I foiund the gasket is failing and will need new one. Also i found a big gap in the lower part of the horizontal mullion. Put some silicone to help seal and unit will need new gasket. Ordering gasket. 13 at tribles.; ordering 1 W10917313 (gasket-dor)
We serviced a
KITCHENAID OVEN
Model KFID500ESS02
Near Odenton, MD 21113
Israel R.
Job Details: 04/08/2023
Installed new module and it worked. I then replaced the UI with the old ione and quoted the refund. Please call customer to handle the refund. 385.35 for UI and tax.; ordering 1 W10818273 (display 363.54) and 1 look (look)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hanover, MD 21076
Israel R.
Job Details: 04/08/2023
Installed new drain pump. Unit is back to normal operations.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near Arlington, VA 22207
Lloyd B.
Job Details: 04/08/2023
Cx complained the unit leaked. Inspected the unit and found the drain line was clogged under the evap. Removed ice and cleared drain. Tested and water can now drain. Job compete
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Elkton, MD 21921
Frederick R.
Job Details: 04/08/2023
Replaced blower housing per prior diagnosis. Used insulation tape to make seal for housing. Had CX vac unit out. Reassembled unit. Dryer is now repaired. Job is complete
We serviced a
WHIRLPOOL WASHER
Model Wtw8500dc4
Near Clarksville, MD 21029
Israel R.
Job Details: 04/08/2023
Customer complaint unit is not locking i tested the unit and found the lid lock is not locking. Installed new lif lock collected in full. Unit is back to normal operations.
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Elkridge, MD 21075
Israel R.
Job Details: 04/08/2023
Customer complaint unit cooktop after repair and after cooking something the unit cracked and chipped the corner. Glass had thermal failure. Replaced unit and found the unit is back to normal operations.; ordering 1 look (look)
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Burke, VA 22015
Jason A.
Job Details: 04/08/2023
CX complaint RANGE COOKTOP ON & COOKTOP HOT indicators on when not in use. Replaced controls & inf switches. Plug unit in & test elements heat but no light when off > JJ
We serviced a
MAYTAG WASHER
Model MHWE201YW
Near Arlington, VA
Lloyd B.
Job Details: 04/08/2023
Cx complained of a moldy bellow. Installed new bellow. Job complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Bear, DE 19701
Frederick R.
Job Details: 04/08/2023
CX complaint is long dry times. Inspected/tested and dryer failed airflow test 3 consecutive times. Went outside and found venting clogged with wet lint. Informed CX she needed to get her venting cleaned out. Also found defective shredded door seal. Ordering new seal and tube of sealant. Both in stock at Tribles over 4. Rescheduled CX for thursday 4/13. Repair parts fall under the $175..; ordering 1 W10861521 (seal-door) and 1 WP279368 (adhesive)
We serviced a
JENN-AIR RANGE
Model JIC4430XS00
Near New Castle, DE 19720
Frederick R.
Job Details: 04/08/2023
Replace UI display per prior diagnosis. Programmed and then retested. Cooktop is now working properly. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Baltimore, MD 21225
Israel R.
Job Details: 04/08/2023
"Installed gearcase, splutch, belt and actuator."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Arlington, VA 22207
Lloyd B.
Job Details: 04/08/2023
Cx complained the unit did not drain. Inspected the unit and found a broken harness. Repaired wire in the meantime. Unit needs new lower harness; ordering 1 w11643701 (lower harness)
We serviced a
KITCHENAID RANGE
Model KCGS350ESS00
Near Alexandria, VA 22314
Lloyd B.
Job Details: 04/08/2023
"Cx complained the center burner flame, would go out after being on low and then going back to high. Inspected the unit and found it did what the cx describes a few times but, after cleaing the orfice where gas comes out, tested and it did not do it again. On low, blew the flame out, it re-lights and then going to high, the flame remains and does not go out. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Alexandria, VA 22309
Lloyd B.
Job Details: 04/08/2023
Cx complained the unit made noise when shifting. Installed new motor and clutch and tested in diagnostics and it no longer makes noise. Job complete; ordering 1 W11449840 (gearcase)
We serviced a
WHIRLPOOL DRYER
Model MED8200FC
Near Annandale, VA 22003
Jason A.
Job Details: 04/08/2023
CX complaint DRYER squeals. Replaced locked up idler. Check motor & rollers are good. Test with heavy load & unit quiet. Good airflow > JJ
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Annandale, VA 22003
Jason A.
Job Details: 04/08/2023
CX complaint DW display panel delam. Replaced overlay & UI control. Ran test wash. Check seal & gaskets > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Annandale, VA 22003
Jason A.
Job Details: 04/08/2023
CX complaint FRIDGE FC iced up & RC warm temps. Cleared iced up evap & secure brown wire. Part OOS > JJ; ordering 1 W11650660 (HTR defrost incl harness)
We serviced a
WHIRLPOOL WASHER
Model Wtw8500dc5
Near Chesapeake, VA 23322
Austin D.
Job Details: 04/08/2023
"cx complaint the unit is not completeing a cycle. checked the unit and found that the error code f8e1, f2e1, and f0e3 were stored. tested the unit. cold vavle not dispensing any water. replaced cold vavle and unit is good to go. collected from cx. cx paid in full.; ordering 1 W11165546 (inlet valve ar vs), used 1 W11165546 (inlet valve ar vs) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Huntingtown, MD 20639
Shane B.
Job Details: 04/07/2023
"complaint is unit not washing. i checked for codes and found F4E3 wash motor not running, F7E1 no heat, F6E4 float stuck. cleared codes and ran service cycle. unit filled but wash motor did not run. checked for voltage at the board. control is sending 121vac to wash motor. no damage to harness. replaced wash motor with preIDed part and tested unit. unit is working as designed. cx paid in full for repair."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near York, PA 17401
Sal R.
Job Details: 04/07/2023
CX concerns where that the unit sounds diffrent from her old unit. I was able to access the diag mode and found no recordeed error codes. I was able to tun a auto test and found the unit to be opperating as designed. I then ran a recalibration and a 2nd auto test and was able to edjucate CX on how here new washer works. UNit is opperating as designed. CX insturct concerns .
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Hampden Township, PA 17050
Andrew S.
Job Details: 04/07/2023
Cx complaint is that the unit does not seem to be dispensing detergent. Upon arrival I entered diag and found that there were no error codes. i then manually ran the detergent pump and found that it is dispensing. I demonstrated for the cx and explained about the amount it uses and other details of the system. Unit is functioning as intended. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDZ0
Near Portsmouth, VA 23704
Zachery R.
Job Details: 04/07/2023
"upon arrival cx stated they were not aware of $120 service fee and could not pay atm, advised cx to reschedule once payment is available."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Enola, PA 17025
Andrew S.
Job Details: 04/07/2023
Per previous tech I was able to access and replace the inlet valve and the bulkmeter. I then manually tested the detergent valve and found that it is dispensing detergent. Unit is functioning as intended. Job complete
We serviced a
N/A N/A
Model WRS315SDHZ08
Near York, PA 17404
Sal R.
Job Details: 04/07/2023
"CX complaint is that the unit has lost cooling in the RC. I found that the unit will need 1 defrost heater with evap harness (W11650661) due to faulty evap / defrost connection. Once the part is avlible, please have someone form the office call to set a retun date.; ordering 1 W11650661 (defrost heater with harness)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Bowie, MD 20716
David J.
Job Details: 04/07/2023
"Cx complaint of loud clicking noise after last visit arrived today and removed clutch assembly. Found teeth to be rounding see SD pic. Replaced clutch with new part and tested unit. No clicks checked errors and had none. Recalibrated unit and unit is now working as intended, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Mechanicsburg, PA 17050
Fred G.
Job Details: 04/07/2023
"cx complaint unit is charming and won't run a cycle. inspected unit and entered diag and found f8e2, f8e1. cleared codes and ran auto test and found no incoming water to unit. removed kick panel and found water valve connector to be out of valve. was able to reseat connector in valve. tested unit and found unit now checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Haymarket, VA 20169
Daniel J.
Job Details: 04/07/2023
dishwasher nosie during cycle dishes not dry and counter gets warm when in use ran diag water entering tub not hot warm around 80 f or so found insulation off the tub reinstalled informed customer to run sink water on hot to increase the temp of water entering tub
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Middletown, DE 19709
Taylor F.
Job Details: 04/07/2023
Cx complaint is unit not locking. Replaced the strike from pre id and unit is now working as designed. Job is complete.
We serviced a
AMANA RANGE
Model WFE320M0JW3
Near Laurel, MD 20724
Israel R.
Job Details: 04/07/2023
Installed new cooktop and tested. Unit is back to norrmal operations.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Orrstown, PA 17244
Drew B.
Job Details: 04/07/2023
"replaced control still same error, called tl SPOKE TO chris, had me check power p8 p1 all checks good indicating bad control again no further work needed and deeming non repairable. will need to be reached out by lowes about next step using same sr#;"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Felton, PA 17322
Sal R.
Job Details: 04/07/2023
"CX complina it that the unit will not start a wash cycle. I found that the unit completes auto test and calibrations with out issues. I had CX load unit and start a normal cycle. I foun d that the unit would not start. I inspected the control board and at J2 connecto I could not find a reading for the shifter. I am ortdering 1 shifter , 1 control , and 1 lower harness. Once the parts are avalible, please have someone form the office call to srt a return date.; ordering 1 W11481722 (shifter) and 1 W11513246 (control board) and 1 W11643701 (harness)"
We serviced a
WHIRLPOOL ICE MAKER
Model WUI75X15HZ01
Near Chesapeake, VA 23322
Branden R.
Job Details: 04/07/2023
"came out to replace parts on unit , disassembled and replace control on unit , tested unit is running as designed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Glen Allen, VA 23059
Thomas B.
Job Details: 04/07/2023
Unit is not cooling at all checked compressor it's running however unit is not cooling no frost pattern ordering the compressor and drier and hardware; ordering 1 W11574734 (Compressor) and 2 W11504431 (Coupler a)s and 2 W11504415 (Coupler b)s and 2 W11506621 (Coupler c)s and 2 W11506635 (Coupler d)s and 2 W11109499 (drier-tube)s and 2 W11504445 (Drier coupler a)s and 2 W11504447 (Drier coupler b)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near York Springs, PA 17372
Bernard M.
Job Details: 04/07/2023
Placed couplers inside box and pklaced box at the door step.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Newark, DE 19711
Michael E.
Job Details: 04/07/2023
"CX complaint: not spinning clothes out. Tested and verified complaint. F0E5, F0E2 for oversuds and off balance load. I corrected the level legs and then went over he detergent use with CX. Unit is now working properly. Job is complete"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Newark, DE 19713
Michael E.
Job Details: 04/07/2023
"CX complaint: no cold. Tested and verified complaint. Valves are working well but hot and cold are switched. I corrected the water supply lines, tested unit and it is now working properly. Job is complete"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Wilmington, DE 19804
Michael E.
Job Details: 04/07/2023
"CX complaint: loud grinding noise. Tested and verified complaint. I found the actuator is not staying fully engaged in spin. At end of spin cam is slipping which is making the noise. Replaced actuator and CAM from van stock. Tested unit and it is now working properly. Job is complete; ordering 1 W10913953 (actuator van stock) and 1 W10721967 (drive pulley van stock), used 1 W10913953 (actuator van stock), and 1 W10721967 (drive pulley van stock) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Centreville, VA 20120
Richard B.
Job Details: 04/07/2023
"CX complaint. Washer runs constintaly. Inspected unit and started a normal wash cycle Water seemed restricted, Found water valves only partially opened, Opened valves all the way and normal flow started Deep water wash proper amount of water filled, Unit agitated drained and spun. . Nothing wrong with washer , Working as designed. Jonb completed, Advised CX to not overfill unit as that can cause a unit to stop. RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Fredericksburg, VA 22406
Robert W.
Job Details: 04/07/2023
Cx Complaint is the unit is leaking water. Inspected unit and found the filter housing is leaking at the filter. Ordering Filter housing.; ordering 1 W11346623 (Filter housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Fredericksburg, VA 22405
Robert W.
Job Details: 04/07/2023
Replaced fill tube unit is working properly.
We serviced a
WHIRLPOOL HOOD
Model WVU17UC0JS0
Near Haymarket, VA 20169
Daniel J.
Job Details: 04/07/2023
complaint after a few about 10 to 15 mins when unit is on low can hear motor ramp up replaced motor fan and tested normal
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Fork Union, VA 23055
Kyle A.
Job Details: 04/07/2023
Cx complaint of units start button not working. Did confirm and found button board not mounted properly. Remounted board and unit is now as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Lititz, PA 17543
Cody H.
Job Details: 04/07/2023
"CX complains unit door keeps falling and doesn't have sping. Found unit to have no error codes and unit also went through diagnostic test with no issues. CX also complains unit is making noise while running, unable to diagnose due to installation issue. CX will have to address installation electrical issue before unit can be further diagnosed. ordering lower spray arm for use on return visit due to unit having clogged spray arm. Office to call CX and verify CX corrected elecrical issue when parts arrive to schedule.; ordering 1 W11550888 (lower wash arm)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Martinsburg, WV
Ricky E.
Job Details: 04/07/2023
"customer stated tha the unit was shaking during spin. verified issue and reset power and ran a calibration cycle, unit cks ok.."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Virginia Beach, VA 23451
Branden R.
Job Details: 04/07/2023
cx complaint unit making loud noise checked unit and found drive pully to unit unseated making loud grinding noise added small amount of blue lock tight and reeated drive clutch . allowing lock tight to dry a little and tested unit is now running as designed .
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Annapolis, MD 21401
Eric W.
Job Details: 04/07/2023
cx complaint of unit haas burning smell when running inspected unit found wires in unit touching metal vent tube causing a slight burn smell from plastic on witres taped wires down and retested no more smell
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ0
Near Laurel, MD 20723
Israel R.
Job Details: 04/07/2023
Customer complaint unit is not heating. I tested the unit and found the element is not turning on. I removed element cover and found the element failed. Installed new element and tested. Unit is back to normal operations.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Virginia Beach, VA 23462
Branden R.
Job Details: 04/07/2023
cx complaint unit not heating checked unit and found element blown on unit not allowing proper vac threw element . found vents vary clogged and will need to be clean . replaced heating element and tested unit is running as designed . CX PAID IN FULL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near New Castle, DE 19720
Michael E.
Job Details: 04/07/2023
Upon arrival i found the POP was not readable. CX will contact us when good POP is obtained. No service done today
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Wilmington, DE 19805
Michael E.
Job Details: 04/07/2023
"CX complaint: no gas to oven. Tested and verified complaint. Cooktop has gas. Bake ignitor is glowing. No gas. Replaced oven valve, still no gas. Voltage check was showing 3.5 vac at valve. Replaced ignitor, still no gas. Still showing 3.5 vac at valve. Replaced control, still no gas but do have 120 vac at valve. This has to be a physical blockage or bad regulator. Ordering gas tube and regulator. Cannot reschedule due to NW part; ordering 1 W11346659 (regulator) and 1 W10512963 (tubing-gas)"
We serviced a
KITCHENAID DISHWASHER
Model KUDE48FXSS5
Near Richmond, VA 23236
Thomas B.
Job Details: 04/07/2023
Removed and replaced the supplied parts tested for proper use unit now functions Normally
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Louisa, VA 23093
Kyle A.
Job Details: 04/07/2023
Cx complaint of unit not filling. Did confirm debri in pressure tube. Clear obstruction and testes unit and unit fills as it should. But will need to return to replace agitator cap as it keeps flying off during highspeed spin.; ordering 1 W11611671 (Wash cap)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Hampton, VA 23666
Lucas R.
Job Details: 04/07/2023
"replaced control, tested, unit working as designed."
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Newport News, VA 23601
Lucas R.
Job Details: 04/07/2023
"cx complaint knocking noise, checked unit found warped drum causing drum to knock against cabinet. please ship drum directly to cx. cx pif; ordering 1 W10545923 (drum) and 1 look (look)"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Middletown, PA 17057
Fred G.
Job Details: 04/07/2023
"cx complaint unit shakes all over when in a spin cycle. inspected unit and entered diag and found f0e5. cleared code and ran auto test and found when unit is in a spin cycle you can hear the bearings in the gearcase are faulty. was able to remove wash plate but found it to be heavly corroded. unit needs gearcase, slider, wash plate, 2 call count to correct issue. once approved please reach out to cx to set up a return visit.; ordering 1 W11393685 (gearcase) and 1 W10752187 (screw) and 1 W10902814 (wash plate)"
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS05
Near Laurel, MD 20707
Israel R.
Job Details: 04/07/2023
Customer complaint top panel is dented. I asked for the closing disclosure and she does not have it all she has is the deed. She could not get it and then she started telling that i was calling her a lier. This call was created by the project manager and she did not know she needed that. and we were arguing abut this stupid thing about POP and 30 days becaseu the bui.der just call whirlpool and don't tell the owner what they need to show. Im not sit here and argued with some telling me that im telling them a lier so i put the part in and is damaged after removing the plasting is dented and scratched. So we need to reorder the control panel. She said she is going to look for it. 2 at tribles. Call customer when part is available.; ordering 1 WPW10318550 (panl-cntrl)
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Clifton, VA 20124
Richard B.
Job Details: 04/07/2023
"CX complaint. Dryer doesn't start, Prior diagnosis found unit needs rollers , roller shafts ,ideler pully , belt and thermal fuse. Installed all parts besides the thermal fuse which was not ordered. Installed thermal fuse from van stock and tested unit , Working as designed, Job completed, RB; ordering 1 wp3392519 (fuse VS), used 1 WP3392519 (FUSE VS) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Middletown, PA 17057
Andrew S.
Job Details: 04/07/2023
Cx complaint is that the unit is making a loud noise every time it is ran. Upon arrival I found an F2E1 and an F7E1. I then ran the manual spin and found that the motor is spinning free but the basket is not. i tipped the unit back and found that the nut has vibrated loose from the gearcase and the pulley has rubbed through the cover. It has also caused excessive wear on the belt and motor pulley. Cx also stated that the lid latch is working but inconsistantly. I am ordering the drive parts and lid latch. Please contact cx when the parts are available to schedule the return visit.; ordering 1 W11497303 (Motor) and 1 W11239857 (Belt) and 1 W11409708 (cover) and 1 W11307244 (Lid latch)
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Round Hill, VA 20141
Ken M.
Job Details: 04/07/2023
Burner head replaced and tested. Unit is working properly. Old part left with customer.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW09
Near Hummelstown, PA 17036
Fred G.
Job Details: 04/07/2023
i was able to access unit and replace the control as per previous tech. found unit now checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Vienna, VA 22182
Christian C.
Job Details: 04/07/2023
Cx complaint unit is not working. Inspected unit found control is getting 120VAC but console does not come on. Installed new console. Ran through diag cycle no issues. Cx paid in full. Ran payment through office.
We serviced a
IKEA RANGE
Model IGS900DS01
Near Fairfax, VA 22030
Richard B.
Job Details: 04/07/2023
CX complaint. Oven screen went blank. Cycled breaker and screen came back. . When GFIC tripped in back of microwave the oven shuts off. . Cycled GFIC and started oven cycle again and GFIC in back of microwave tripped again. . advised CX to call a qualified electrican to check why the oven is on a GFIC circuit and tripping it. Collected 120 service call RB
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Mount Joy, PA 17552
Fred G.
Job Details: 04/07/2023
i was able to access unit and replace the fasica as per previouis tech. tested unit and found unit now checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Baltimore, MD 21206
Alexander D.
Job Details: 04/07/2023
"cx complaint unit not heating. inspected unit and verified complaint. found element failed. replaced element. tested unit, no leaks. unit is now working properly"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Goldsboro, PA 17319
Andrew S.
Job Details: 04/07/2023
Cx complaint is that the unit is not running and has an F2E2. Upon arrival I found that the unit has the F2E2 error displayed and was unresponsive. I unplugged the unit and repowered it. I was then able to get into diag. I verified that was the only error code. I then ran the diag test. I was checking through system info and the touch panel became unresponsive and threw the error code again. I removed the console and verified that the harness was connected securely. I am ordering the console (UI) and will use the control on return if needed. I was able to set the return visit for Tuesday 4/11 am preference.; ordering 1 W11413566 (Console (UI))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Dumfries, VA 22026
Tanner B.
Job Details: 04/07/2023
"Units fc evap completey iced up.. found thermisitor open .the defrost heater disconnected , not like typically found when wire is out of connector , the the connectors seperated . resecured and wrapped in electrical tape.. cleared ice and replaced thermisitor.. tested unit. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Washington, DC 20017
Samuel R.
Job Details: 04/07/2023
cx complaint unit not starting.inspected unit and found unit to not power on.checked control and control is getting 120v but unit cominbg on.unit will need a new control W11637581 1 tribles; ordering 1 W11637581 (control.)
We serviced a
WHIRLPOOL RANGE
Model JDS9860AAP
Near Lexington Park, MD 20653
Shane B.
Job Details: 04/07/2023
"installed ordered part. started a bake cycle, oven began heating. i turned all burners on and off several times while oven was running. unit reached set temp with no issues or noises. cx paid 110 for labor. unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Fredericksburg, VA 22408
Robert W.
Job Details: 04/07/2023
Cx Complaint is the unit isn't making ice. Inspected unit and found the I is getting power but is stuck mid way in cycle tried to run bypass test nothing happing. Ordering IM; ordering 1 W11546935 (IM)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Louisa, VA 23093
Kyle A.
Job Details: 04/07/2023
Cx complaint of check filter issue. Did confirm blocked vent and moisture sensor not completely seated. Reseated connector and informed cx to shorted vent to prevent it from being crushed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Washington, DC 20017
Samuel R.
Job Details: 04/07/2023
x complaint unit is not cooling.inspected unt and found compressor.called seal system tech confirmed compressor is locked.advised to order compressor. W11557671 0 tribles W11504415 1 tribles W11504431 12 tribles W11506619 25 tribles; ordering 1 W11557671 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM04
Near Washington, DC 20011
Samuel R.
Job Details: 04/07/2023
cx complaint unit is not working.inspected unit and found unit to be workimng as designed explained to cx on how to properly use unit.all good
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Lancaster, PA 17603
Cody H.
Job Details: 04/07/2023
"CX complains unit will heat but not rotate. Tested unit and unit is getting power but drum is not rotating. Found belt to have failed as well as the rollers. Was able to replace belt with pre I.D. part and replace the rollers with VS. Tested unit, unit is now working as designed, no further work needed; ordering 1 349241T (rollers CH VS) and 1 look (look)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Dillsburg, PA 17019
Bernard M.
Job Details: 04/07/2023
"Cx complaint unit doesn't heat. Ran normal cycle and found unit isn't heating, felt like room temp. Removed back panel and found the wire going into element wasn't connected. Reconnected wire to element, ran cycle and unit heated. Unit checks good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Wilmington, DE 19805
Michael E.
Job Details: 04/07/2023
Replaced tub as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL DRYER
Model MGD7230HW2
Near Westminster, MD 21157
Brian R.
Job Details: 04/07/2023
came back out to check unit and belt slipped over pulley. adjusted and tested unit again and unit checks. job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Reisterstown, MD 21136
Brian R.
Job Details: 04/07/2023
came out tolook into unit. unit was out but has been off so everything was warm. she said unit had sealed system work done and now doing the same thing and she has something going on with RV place and repairs and all. advised unit needs to run at least 24 hours. shes a teacher and spring break is almost over and she has to have someone check unit monday nefore going back to work. unit needs system checked and pressures read or vac done. units running and will be ready. nothing charged for today.; ordering 1 look (look)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Dillsburg, PA 17019
Bernard M.
Job Details: 04/07/2023
"Cx complaint unit won't start. Entered diag and found no error codes. Ran test cycle and unit completed test without issues. Attempted to run normal cycle and unit would lock then unlock right away. Unit wouldn't begin to fill or start anything. Ordering latch and control, once parts are in contact cx to reschedule; ordering 1 W11513248 (lid latch) and 1 W11627413 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Chambersburg, PA 17202
Drew B.
Job Details: 04/07/2023
per previous TL reccommendations replaced drier and plled 30in vac and filled with 57g of r600 and allow time to cool again.
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Lancaster, PA 17602
Cody H.
Job Details: 04/07/2023
"Was able to access unit and replace parts per previous tech. Tested unit, unit now works as designed. No further work needed"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Fairfax, VA 22030
Richard B.
Job Details: 04/07/2023
"CX complaint, Washer doesn't work, Inspected unit and found washer when starting a cycle the unit trys to start but doesn't, Capaciter is reading open , Will need cap and lower harness. Will also need motor. 10 year . Will need a second tech to remove dryer so washer can be accessed , Further work needed, CX paying 120 service call and wants to discuss with wife before commiting due to out of stock part , lower harness, RB; ordering 1 W11590868 (lower harness 74.11) and 1 W11395618 (capaciter 49.08) and 1 W11283592 (motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Annapolis, MD 21401
Eric W.
Job Details: 04/07/2023
cx complaint of unit slow making ice and small qubes inspected unit found water valve not turned back on all the way tray is now filling all the way with water
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Haymarket, VA 20169
Daniel J.
Job Details: 04/07/2023
per notes installed liner repair kit to holes near door switch heated
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Gainesville, VA 20155
Daniel J.
Job Details: 04/07/2023
per notes installed drawer control and console ran calibration and diag cycle no errors start quick wash confirmed soap in tub
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Chambersburg, PA 17202
Drew B.
Job Details: 04/07/2023
replaced parts and tested spray arms move and wash and the unit is spraying full arms .. unit appears to be fully functional today
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baltimore, MD 21218
Alexander D.
Job Details: 04/07/2023
cx complaint unit not cooling properly. inspected unit and verified complaint. found evap overfrosted. cleared frost with steamer and found brown wire to heater backed out of connector. resecured connection. ordering heater with harness. call cx to schedule return visit once we have eta on part; ordering 1 W11650660 (heater with harness)
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Hertford, NC 27944
Austin D.
Job Details: 04/07/2023
cx complaint the unit is not heating and when it does not always drying the clothes all the way. checked the unit and found tha the thermal fuse was open. replaced tco. advsied cx to try timed dry on loads that will not beng making contact with moisture sensors. also showed cx location of sensors. unit is running as designed.
We serviced a
AMANA RANGE
Model AER6303MFS5
Near Richmond, VA 23235
Thomas B.
Job Details: 04/07/2023
Cx complaint oven is not working and cooktop hot indicator not working properly inspected unit removed and replaced the control tested for proper use unit now functions Normally
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Fairfax, VA 22032
Richard B.
Job Details: 04/07/2023
"CX Trim broken Prior diagnosis found unit needs trim piece and vent. Installed both parts and tested door for closing issues, Door closes fine without interference of vent covers installed.Job completed, RB Parts returned to whse for core . RB"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Leesburg, VA 20176
Ken M.
Job Details: 04/07/2023
"Valves replaced and tested. There was a very slight improvement to the water flow, but the supply to the unit is weak. Customer needs a plumber to address pressure issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Bear, DE 19701
Taylor F.
Job Details: 04/07/2023
Cx complaint is unit not dispensing ice. Found wires at the bottom of the FC door to be defective. Quoted cx for door and he wants to go through with repair. Cx paid for part and shipping by CC. Cx owes 110.00 labor on return. Cx will inspect door for damage before calling to schedule.; ordering 1 LW11038922 (dor-fip)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Beltsville, MD 20705
Israel R.
Job Details: 04/07/2023
Customer complaint unit is not turinig on. I tested the unit and found the unit is not turning on. went to test power and one of the leads is missing the screw. I took the back panel apart and the screw fell on the thermal fuse and shoeted the connector. spliced new connectro and reseated the screw. Unit is back to normal operations.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GBS0
Near Hallam, PA 17406
Sal R.
Job Details: 04/07/2023
I was able to access and replac ethe sump&motor . I then tested then untin and unit test good. I collected $120.00 for labor charges via credit card.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Bowie, MD 20721
David J.
Job Details: 04/07/2023
Cx complaint unit wasn't draining properly. Arrived today and unit is working. Not sure what happened after my last visit but after I replaced drain pump it was not pulling water out correctly. Today I tested 5x and unit is draining. Cx does not want to replaced the hose. Unit is working as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Gainesville, VA 20155
Daniel J.
Job Details: 04/07/2023
as per notes installed new ui and control installed ice maker recoonected to power test 56 passed harvest test test 45 mold filled with water customer stated has smell the smoke smell since last vist or a few months ago