Cx complaint is unit not making ice. Tested inspected and verified complaint. Found the IM to be turned off. Turned on the IM and it cycled and refilled with water. Unit is working as designed. job is complete.

Customer complaint is that the unit was leaking water. Customer said that unit was about halfway through the cycle and they could hear a dripping sound they went into the basement and found that water is leaking from the ceiling. This area was directly in line with a washer machine. They went up into the washroom and found water in the drip pan and apparently water around the pan. I inspected unit I put unit into diagnostics and did not find any error codes. I checked underneath unit before starting it and on the back side of the unit to see if there's any dripping water. There was no dripping water. Customer had turned water off. Also after I completely repair customer told me that he had a lint screen on the drain pipe inside of the standpipe. This was completely clogged. After that customer stated he replaced the lint screen that was attached to the end of the drain pipe and this lint screen was inside of the standpipe in the wall. But like I said the customer didn't mention that until after completed my diagnostics. I ran unit several times and automatic test mode and in manual test mode. I activated all the water valves and manual test mode and let the unit fill up with water about halfway in the tub. I ran the drain pump several times water in it. I could not find any leaks from unit I got to not get the unit to leak. This is when the customer said that he replaced the lint screen on the end of the drain pipe and that it was completely clogged with lint. I advise customer that there was a good possibility that the water was leaking from the drain standpipe due to the clogged lint screen that he had attached to the drain pipe. I advise customer that I'm only charging for the service call today and the service call will last in 30 days so I would try the washing machine and if he has any issues to call us back

cx complaint is unit stopped making ice again. checked unit and found mold twisted and ice jammed in front and in rear of ice maker and water running down back wall and in bin from when unit filled water water hitting wires. cleaned and cleared and replaced ice maker. plugged unit back in and turned ice maker on to reset. checked lower door harness as well. advised cx to give unit the next few hours and he should have ice again. job complete.

"CX complaint if lighting and cooling issues. I found thgat the the unit temps where set to 33 in RC and -1 in FC. I found that with a thermacupling the temps in the RC are currently 32 and 0 in the FC. I found the unit tobe cooling wioth out issues. I found thatb the lighting is flickering . I am ordering 1 LED Power board (W10804160) and LED MOD FC (W11601311). Once the contract is approved, please have someone form the office call to set a return date.; ordering 1 W10804160 (LED power board) and 1 W11601311 (LED MOD FC)"

came out and replaced parts. cleaned and cleared freezer again and went over unit with cx. cycled ice maker to make sure no leaks and unit checks. everything reset. job complete.

CX complaint was that the utni would not spin water out. I found a F8E1 error codde. I found that the unit would not allow the cold water through . I accessed and replace the valve form van stock. UNit test good.; used 1 W11038689 (valve) from stock

Replaced control from previous diagnosis. Could not test or calibrate unit due to cx not having access to hookups. Job is complete.

upon arrival was not sent with sump. unit needs sump and control to complete repair.; ordering 1 W11025157 (pump motor) and 1 look (look)

"Cx complaint the drain pump won't shut off. Restored power and the pump came on and the lid stayed locked. Entered diag and found error code F9E1. Removed all water from pump and hose and when pump came on it sounded weak. Replaced pump and lid latch because when manually unlocking lid, the latch became fragmented. Erased error code and ran test. After unit filled, it drained and pump remained running. Ordering control and lower harness, once parts are in contact cx to reschedule; ordering 1 W11556725 (control) and 1 W11590868 (harness)"

CX complaint about unit trapped clothes in found strike deformed not going inside latch pump is on all the time but not moving water out confirmed 120vac also control clicks randomly need parts; ordering 1 W11457841 (strike) and 1 W11419171 (ctrl elec)

CX complaint under counter ice maker noisey. Ran diagnostic test. No water fill. Replace valve & repeat test. Good fill + good circulation pump. Condenser fan good airflow & frost pattern forming. Reverse heat valve & good drain. NO LEAKS. 3yr P+L > JJ

Confirmed cx complaint unit not advancing cycles. Found inlet valve not actuating properly. Ordering valve.; ordering 1 W11513255 (water inlet assembley)

"cx complaint of unit not working all the time,checked unit to find the following error code F0E7 found control to be falling,repalced control tested and calibrated unit works as designed"

cx comp unit dispencer will not open insp unit conf cx comp unit will need dispencer W10861000; ordering 1 W10861000 (dispencer)

Cx complained the unit leaked. Inspected the unit and found the leak was from the sump assy. Installed new sump and tested the unit and it no longer leaks. job complete

"CX complaint that unit doesn't spin clothes out enough. And that when doing drain and spin it adds water. Checked unit found no error codes, ran test cycle and calibration found no errors. Advised CX that when doing drain and spin that unit will add water as a safety feature before locking the lid. Advised CX on proper loading and cycle selections unit working as designed."

replaced control and ui plugged unit back in and dispenser is working just fine. unit is good

arrived and inspected new top before walking to the kitchen. new top is cracked badly around the knobs. will need another new top. reordering part. cx will call when part is delivered.; ordering 1 W10296933 (cooktop)

"cx complaint unit making noise, checked unit temps at 5 and 35, water in pan indicating unit defrosting properly, heard noise from adjusted discharge lines from compressor to alleviate vibration noise, unit working as designed."

"replaced gearcase belt and cam, calibrated, tested, unit working as designed."

"found igniter wasn't lighting replaved with van stock chcksok; ordering 1 279311 (ignitor look look dr vs), used 1 279311 (ignitor look lokk dr vs) from stock"

Cx complaint unit is not working properly inspected unit found freezer back wall frozen over harness thermostat has failed ordering new fan motor with thermostats and fan blade; ordering 1 W11334745 (Fan motor with harness) and 1 WP67006337 (blade- fan)

Cx complaint freezer drawer bin will not click in place found warped ordering the drawer assy; ordering 1 WPW10322649 (bin-freezer) and 1 LookAtNotes (**LOOK** At Notes)

upon arrival cx came outside and said he needs to go pick up his kids from the bus stop and said he won't be back for another 10-15min. also hes planning on cooking on the cooktop when he gets back. advised cx i need someone over 18 to be inside with me at all times and im not sure how long repair will take since service manual says nothing about how to access door latch. cx said he wants to reschedule and will call office to reschedule; saved ticket

"Cx complains unit made a squealing sound followed by loud thud sounds now. Found front roller to have failed and was out of round on the inner bearing. called wp techline and spoke to chris due to unit being used as a commercial unit. rollers were replaced (2) pre i.d (2) VS. and idler with pre i.d part. Tested unit and unit now works as designed, CX paid in full. No further work needed"

Cx complaint unit leaks. When arrived cx had unit pulled out and a puddle of water was on the bottom right side of unit. Removed panel and found the copper lines from compressor are frosted and melting onto floor. Unit has overcharge. Spoke with DB and instructed to release refrigerate so lines don't frost up as fast. Unit doesn't need parts but a sealed system tech needs to come out and discharge and recharge refrigerate. Office will schedule for SS tech to return to do repair. Cx paid $120 service fee; ordering 1 SS tech

Arrived too unit cooling and making ice. checked all exposed tubing for uv dye. no sign of leak.. Job complete

"CX complaint. Freezer Not cold enough , Inspected unit and found fridge running, Inspected unit and found drip pan in fresh food warped and holding moisture, Also found freezer evap is iced over on right side indicating a low charge , Parte in stock , Further work needed, CX owes 550 labor on return , RB; ordering 1 W11457241 (drain pan 77.34) and 1 W10832994 (compressor) and 1 W11506635 (stub) and 1 WPW10143759 (dryer)"

cx complaint that unit is making noise in between the cycle of agitation and spin/ i found the unit to have no functional issues and the noise is coming from the cam pulley moving over to spin and dropping making that loud noise. the unit spins freely no noise from gearcase or suspension. and also the unit is leveled and they complaint of the unit moving when spinning but the unit to be fine they arent use to floating basket system and didn't exept that. theunit today is functional no parts needed and instructed to cx what to expect and they already said the unit is functional wahsing no issues just concerened over the noise. will need no fuether work

Cx complaint is the unit is making noise. Inspected unit and found the rollers have failed and is causing unit to make noise. Replaced rollers and tested unit is working properly.

"Cx complaint is long dry times. Found the lint trap completely filled with lint. Also found alot of lint that had fallen down and got trapped in blower wheel housing. Removed all lint, cleared vent and unit is now working as designed. Job is complete."

Cx complaint is unit not making ice. Tested inspected and verified complaint. Found the IM had 120VAC but not responding when jumped. Replaced IM from pre id and unit is now working as designed. Job is complete. Cx paid in full by CC.

Replaced filter housing unit tested and is working properly.

"Customer complaint is that the unit filled with water, lid would not lock. Customer had the unit unplugged on arrival. Customer plugged the unit in, Sensing/Fill light turned on, unit started to slowly fill and agitate. Cycle canceled so diagnostics could be ran. Checked for stored error codes and found F8E1. Ran test cycle and cold water fill is very slow. Found the valve is not letting enough water through. Valve assembly replaced and retested. Unit is working properly. Old part left with customer."

"Customer complaint is that autofill does not seem to be working properly. Unit tested and both valves have good water flow. While running the agitate cycle, the unit cut off. Unit eventually powered back on and then unlocked. Ran manual diagnostics to test the motor, drain pump, and actuator. Unit spins and drains properly, but when it goes to agitate, the unit shuts off completely. Inspection of the wiring found no loose or damage connections. Ordering control, lower harness, motor, and actuator.; ordering 1 W11481722 (actuator) and 1 W10890624 (motor-drve) and 1 W11448788 (lower harness) and 1 W11603811 (control)"

cx complaint that unit is freezing items in the rc section.. i found the temps are little colder in the upper shelf i told cx about the damper clearance area. but wanna track the temp in the rc section i don't think we have thermistor issue quite yet.; ordering 1 datalogger (data logger)

cx says the unit is not working at all. found no display or heat from the burners. found the unit was unplugged. plugged the unit in and the display illuminates. the unit is heating good with all the burners and the bake and broil are heating. the unit is now good

"CX complaint. Washer doesn't lock , Inspected unit and found no error codes in diagnostics . Found when starting a cycle the unit agitates , then fills after locking and starts a wash cycle/ . Agitates fine , Spins fine . drains fine. Advised CX that lid doesn't initially lock like on older machines but locks after a minuet or so when cycle actually starts after sensing. Job completed, RB"

"CX complaint door open error code is always happening causing unit not to work properly. Property management sent their technician out to inspect unit and found he had cut wiring harness switch. Connecting to door switch. This unit now needs a new harness. Door switch is bad and would need to be replaced, but no longer is available. This unit is unrepairable. Called property management office and could not get through to collect service call. No work was performed besides finding cut harness."

Installed LF and LR switches. Tested unit. All burners are now working. Unit is working as designed.

"cx complaint still leaking small amount front left , confirmed issue , fabric compartment splashing over, installed updated tub ring per TSP W11651001 Rev A, tested all ops ok"

cx complaint unit had a smell.inspected uit and got no weird smell.found all components working properly.cx advised they cleaned unit and smell went away.unit checks out good.

cx complaint when convection is on.inspected unit and found covention fan bent.unit will need a new convention assembly W11414552 7 tribles.called office to reschedule for tomorrow; ordering 1 W11414552 (covention assembly)

Customer complaint is that the fresh food LED flickers. Unit tested and issue confirmed. Found steady Dc voltage to the assembly. Unit needs a new LED. LED replaced and tested. Unit is working properly. Old part left with customer.

"Cx states drawer not closing properly, tested and confirmed. Found new shelf damaged and 2 left side rails were ordered, reordering shelf and ordering right side rail.; ordering 1 W11243759 (shelf-glas reorder) and 1 WPW10346890 (slide)"

Customer complaint is at the units oven is not igniting and the center burner is not igniting. Inspected unit found center burner not igniting. I remove center burner and took it apart. I found that there was some areas that were being blocked by particles of maybe baked off or burnt off corrosion. I found that on the far side the holes were much smaller than anywhere else causing poor flow of gas. This area would not ignite the flame. I found that the burner head is defective. And will need to be replaced. I then tested the oven and found that the recogniter and broil igniter would not ignite. I inspected dsi board and found that it had a charred spot on the relay of the DSi board. Unit will need new burner head kit and DSi control board. Burner head kit shows temporarily out of stock. And when I looked up burner head kit on parts portal it had a substitute burner head kit as well but this was also out of stock. Please reschedule in all parts arrive.; ordering 1 W11652049 (Burner head kit) and 1 W11662402 (Burn head) and 1 W11162730 (Dsi board) and 1 W11088878 (Control board)

Customer complaint is that the unit shaking violently went in the high-speed spin cycle. Customer has agitator installed at this time. And says when the unit starts to go through a spinach shakes violently. I put unit in a test mode I did not find any error codes. I ran auto test mode and I found when I got to the spin cycle I could see that the basket was out of round. Checked and found it was secured and tight it is. I found that the gear case has a bent gear case shaft. Ordering gear case and pull the assembly.; ordering 1 W11449840 (Gearcase) and 1 W10721967 (Pulley)

Cx complaint knob is not working. Inspected unit found LR and center knob is defective. Ordering LR and center knob. Cx is still unhappy about unit.; ordering 2 W10872668 (LR and center knob)s

complaint is frost in the FC compantment. confirmed complaint. i found the FC door has a gap in the gasket along the top of the door. side and bottom are sealing. rails are working properly.. door and cabinet look to be straight. i heated and adjusted the door gasket. unit is now sealing. cleared all frost. unit working as designed.

"Customer complaint unit door is slamming down when open a bracket came off the tub and the top adjusted keep falling apart. I tested the adjusters some pieces cannot lock and they are loos and come off needs new adjusters. I found the heater holder came off and fails at the welds. Unit will need new tub and the hinge was fails replace hinge and then after testing a found an F10E2 vent assembly issue. Ordering new tub, adjusters, and air vent. door is good after repalcing hinge. Customer is aware to call when pat is here.; ordering 1 W11409866 (Tub) and 1 W11649995 (Air vent) and 1 W11545795 (Adjuster) and 1 W11551541 (Adjuster) and 1 looklook (look)"

Removed and replaced the control tested for proper use unit now functions Normally

"Per previous diag I was able to access and replace the splutch, belt and cover. I used blue loctite on the nut for the splutch Unit is now functioning as intended. Job complete"

Cx complaint is that there is seal sticking out past the cabinet on the top. Upon arrival I found that the foam dampening material that is between the cabinet and top panel was sticking out past the edge. I was able to press the seal into the proper position. Job complete

"cx complaint oven not heating. checked unit, unit has proper voltage supplied. come to find spark module only sending 50vac to igninter, also igniter reading out of range, quoted cx, ordering spark module and igniter to complete repair. advised cx they will be contacted for return visit. cx paid in full via check; ordering 1 W10860916 (module-spk) and 1 WPW10324262 (igntr-oven)"

"too long to pre-heat ohmed out elements both 16,4 k replaced bake and control tested 8 mins to pre-heat to 350"

"cx complaints dispenser concern and filter pops up and stops spray arm causing poor wash performance, showed cx to close dispenser door from top, due to flex when pressing from bottom doesn't always lock, cx had unit running and confirmed issue, one filter tab seperated not fully locking in, filter defective , secured for now, shipping new filter to cx, tested all ops ok; ordering 1 W11460958 (filter) and 1 look (look)"

"CX complaint. Door has dents. Prior diagnosis found freezer door and right door need replacing. Installed both doors and handles don't line up regardless of adjustment. And gasket is deterorating. Reordering right door , badge and gasket .. Further work needed, RB; ordering 1 W10830274 (gasket) and 1 w11435352 (door right.) and 1 W11223753 (badge)"

"Cs unit is showing error codes and door won't close, confirmed complaint. Found error code f6e8 acu lost communication. Ordering ACU. Also found the door switches are working but the door isn't depressing the switch 100%. Inspected the hinges and noticed they don't have enough tension to hit the switch. Frame is flat door has been replaced already. We have two TSB with this concern. Ordering door higes and bottom trim door spacer and hardware bag.; ordering 1 W11312201 (bottom trim) and 1 W10420960 (door spacer) and 1 W11394925 (hardware bag) and 1 WPW10128850 (arm) and 2 W11319473 (hinges)s and 1 W11325784 (ACU)"

"the unit in the home is not the one in the ticket. the unit in the home is out of warranty. the models are the same but the serials are different. the customer is contacting wpl to cover the unit... unit has a faulty motor, shifter nd capacitor"

installed outer tub went to test unit straight to drain let unit run didn't stop called techline inform to let it run for atleast 10 mins and if doesn't stop possible control issues ordering drain pump and control suggesting replacement customer only availble on weekeneds and has had numerous vist for this issue; ordering 1 W11556728 (control) and 1 W11399437 (drain pump)

"CX complains unit is not cooling. Found unit to have the 'cooling off' feature activated on arrival. After turning feature off unit began cooling. CX also complains ice maker would sometimes stop working, tested and ice maker was making grinding noise when rotating. ordering ice maker for return visit. return to be scheduled by office when approved.; ordering 1 WPW10300024 (ice maker)"

replaced drain hose ran diag cycle no leaks present and wash motor moving water

Customer complaint unit doors are not level. I found the unit was not level correctly after it was moved. I found the door are all misaligned and found one of the support wheels had backed out the pin and now the wheels is falling out of the drame. I was able to get the pin in again secured found the clip too secured it and the unit is now aligned back to normal operations.

"CX complains unit flames are too high. unit is using propane. unit warranty extended by tradecare until May 8 2023. Checked unit for proper orifices, unit had proper orifices but they were worn, replaced with pre i.d part. Adjusted flame to CX satisfaction. Tested unit and unit is now working as designed, no further work needed"

unit not draining clothing after rinse ran quick unit drained tested again and found that when normal was selected it went to no spin advised customer tested with a sheet normal

Cx complaint is that the unit is not making ice. Upon arrival I found that the ice maker has not making ice since the cx has the floor redone. I was able to pull the unit out and found that the supply line was kinked. i was able to secure the line in a way that it will not kink. I then ran the harvest cycle and found that the ice maker filled as intended. Job complete

dryer knocking while in cycle removed front panel checked wheels cleared lint from cabinet and from wheels and pulley tested knocking no longer occuring paid 120 by cc for service call fee

"Holder and screw replaced. Burners retested and found that the rear burner flames are higher than they should be. LP conversion has been performed, but the wrong spuds are in the burners and the kit was not left behind. Ordering LP kit.; ordering 1 W10853432 (spud-orifice)"

CX complaint FRIDGE not cooling & fan noise. NO ice made. Had called CX & suggested to reset breaker & turn back on after a few minutes. CX turned off breaker for 3 days & turned back on 3 days ago. CX found water on floor likey melting ice from evaps. Unit temps are back to normal & ice bin is full of ice. Log temps record for past 6 hours & read thermistors & test defrost heaters. Can see UI change htr state & unit draws about 1.2A when htr enabled. Test ALL fans. Opened FC evap & frost pattern good but very thick over drain hole. Ran test 38 at 100% & unit pulls 155 to 156WATT. Opened condenser cover & found I had not secured drain tube causing air gap & heavy frost buildup. See SDpics. Secured drain tube. Set defrost to basic; schdld next appmnt for 4/18 TUE !

installed parts but found screw and rack also had issues stripped out; ordering 1 W11614118 (tub wheels) and 2 3400000 (screw)s and 2 WPW10309090 (screw)s

unit is leaking from fab softener pocket ordered part .; ordering 1 W11569112 (dispencer pocket) and 1 W11550898 (bezel)

CX complaint about lid broken confirmed issue not cause by CX plastic materials separating replaced with preid & working

cx complaint is the bake in oven isn't work confirmed the issue ohmed out the igniter got a OL tested the broil everything worked great ordering new igniter for bake; ordering 1 W11596211 (igniter)

Replaced Console and tested unit and unit is working properly.

"Installed new ice maker , tested unit. unit filled . Job complete; ordering 1 LOOK (LOOK)"

grinding noise from washer tested checked bottom found belt making contact with shield bolt loose tighten reinstalled found vertical movement from wash plate tighten screw still movement ordering gearcase; ordering 1 W11454738 (gear case)

Arrived to unit and inspected Cx complaint cant turn knob on unit. Found knob is broken inside and when trying to turn the switch does not recognize Im turning it. Went over cost with Cx and she had stated that it was to much and that she is going to replace them. Whirlpool no longer makes part needed but she didn't not want to pay to have repaired. No work was done at this job.

Inspected the unit. Found that the cx is saying items on the top shelf of the Refrigerator are freezing. ( Top shelf of the Refrigerator is packed / covering the front of the Damper. I advised to the cx that they should leave 3 inches from the Side of the Fresh Flow and 3 Inches in front of the Fresh Flow. CX also has fruits and vegetables open / and store bags. I advise the CX to put all these items in a ziplock bag. Freezer is really packed and items are hitting the back wall / covering the Vents. I advised that the cx rearrange the Refrigerator.) Ran Service Diagnostics on the unit. Ran Service Test 3 - Fan Motor & Damper Test. Damper is opening / closing properly. Unit is working as Designed. ( Cx must read use and Care Guide.) ( Any questions please check Sd Pictures.)

Cx complaint oven not working. Inspected unit and found error for fan toggled fan on and fan not operating tested power to fan and its good. Replaced Fan and tested unit cooling fan is now operating properly.

"cx said water dispenser has not worked in 3 weeks and unit had not made ice in 3 weeks. i installed all ordered parts and restored power. water dispenser worked. cycled IM and it completed cycle and filled properly. set unit to recommended temps. cx pointed out a broken shelf in the uint. its the retractable shelf. it has broke on the underside so the rails are not connected solidly, moveable part of shelf is very loose and may fall. ordering new shelf. schedule when part is available.; ordering 1 WPW10737428 (shelf-glas)"

"cx complaint unit is not spining inspected unit and could confirm.got error code f7e4 found shifter to be bad.upon firther inspection found gear case to have failed.found oil at the bottom.unit will need a new shifter ,gearcase and will bring wash plate incase it won't come off.called office to reschedule W11449841 10 tribles W10754448 64 tribles W10902814 19 tribles called office to schedule; ordering 1 W11449841 (geasr case) and 1 W10754448 (shifter) and 1 W10902814 (wash plate)"

"Cx complaint unit making noise. Arrived today and inspected unit. Found temps at 40 degrees in RC and 0 in FC. Evap fan in blowing with no noise. Air baffle opens and closes correctly when doors opens and closes. Condenser fan is blowing normal and compressor has no loud noise. Cx had a different brand unit that never made a noise, I could see where the Cx could hear the compressor is it was very quiet in apartment. But it does sound normal. No repair is needed."

"installed parts, unit cks ok.."

Customer complaint unit is not cooling in the fridge. I found the freezer still freezing but is not defrosting. I got in to service and the unit compressor stayed on the hole time even when i tested defrost. Unit needs new control. ordering control. owes 110 Called office and schedule for saturday.; ordering 1 WPW10503278 (refer elect cont brd 161.46)

Customer complaint unit ice is starting to build up again. I found the unit is leaking again. I found the unit is not draining. I pulled unit out and the unit has a clogged drain tube. I clear it and then clear the ice and water is draining now. Unit is back to normal operations.

Customer complaint unit is making loud humming noises. I the unit is making a humming noises. When i got into the test the unit got quite. I ran compressor test and the unit was a bit noisy. I tested the evap fan and the unit is humming a lot. Unit will need new evap and blade. Blade is mnot available. Also when i pulled the unit the unit got quiter when is pushed all the way in the unit is noisier. I told customer it may be the plug or the vavle pushing on something and vibrating. Adviced to keep the unit away from the wall. Ordering evap fan.; ordering 1 W11024089 (motor-evap) and 1 WP2169142 (evaporator fan blade)

"Cx states unit dispensing water slowly, tested and confirmed. Installed new inlet valve, filter head, and dual valve. Water is dispensing faster, but still slow, recommended cx install new filter."

"CX complaint doors not aligned. Missing door trims.Confirmed 2 missing door trims and screws.Installed a plastic washer from v/s as a spacer to align the left door panel to the right one. Ordering Fc door trim W10749306, Rc door trim W10755284 and 8 screws W10851443.; ordering 1 W10749306 (Fc door trim) and 8 W10851443 (screws)s and 1 W10755284 (Rc door trim) and 1 wp489467 (washer (RI van stock)), used 1 wp489467 (washer) from stock"

"complaint unit not working. attached correct plug to rear of unit. tested unit, unit spinning, getting hot. working as designed."

"Cx complaint dw not starting.Tested unit, found start buttun indicator light not working. Ran a cycle, the unit worked ok. The only issue found was a bad start indicator light. Quoted repair $406.10 with $110 labor for UI WP8270168 replacement. Cx needs more time to make a decision. Collected $120; ordering 1 WP8270168 (UI)"

"Customer complaint is that the microwave and oven stopped working for about a week, then started to work again. Checked for stored error codes and found a string of F6E0 error codes. Unit is currently functioning. Ordering console and controls.; ordering 1 W11616683 (console) and 1 W11261165 (control) and 1 W11325603 (control)"

CX complaint FRIDGE no cool. Found RC evap corroded. Test 4 & 5 No frost pattern. Set unit to cooling OFF. Parts in Stock. 3CountSealSyst + CX owes $500 for labor. Called office to schedule > JJ; ordering 1 WPW10643261 (evaporator RC) and 1 W10779331 (compressor kit) and 1 W10913906 (coupler) and 1 W10143759 (drier UV) and 1 3CountSealSyst (3CountSealSyst)

"complaint dryer not heating. tested unt, igniter came on, clicked then went of as it should. drum spinning fine. all connectors at board good. unit working as designed"

"cx complaint of unit not working,checked unit to find the following error codes F3E2,F9E1,F8E1, checked unit to find that the pressure hose was kinked in back of unit reajusted hose tested and calibrated unit works as designed"

"cx complaint unit is not cleaning dishes. inspected unit and entered diag and found f7e1, f9e1. cleared codes and ran auto test and found units wash pump just hummed. i found no water movement. removed outer door panel and found 10.7ohms from wash pump. found 124.6vac to wash motor from the control. unit needs pump and motor to correct issue. once part is in please reach out to cx and set up a return visit.; ordering 1 W11416363 (pump and motor)"

"cx complaint of unit not working,checked unit to find the following error code F5E1,called techline spoke with Nate checked power to find that the door latech is out of speck reading 3.45 k ohms was at vise to replaced door lock; ordering 1 W11598123 ( Latch, Motorized)"

"cx complaint unit starts but as soon as the button is released unit stops. inspected unit and found pts relay is faulty. quoted cx for repair and cx accpeted. replaced PTS relay with van stock and found unit now checks good. cx paid in full; ordering 1 WPW10117655 (pts relay (FG VS)), used 1 WPW10117655 (pts relay) from stock"

"cx complaint is a screaching noise when unit is running. i started the unit and noise started right away. i inspected and found the noise is still present with the belt to the blower disconnected. i removed the drum and found the belt is fraying. idler is not spinning, it has black marks on it from belt sliding on it. unit will need new idler and belt. cx paid for everything but labor. will pay 110 on return.; ordering 1 WPW10547292 (pulley-idr) and 1 WP8547157 (belt)"

CX unable to locate electric and water shutoff which is needed to do job safely. Once CX locates both shut offs cx to call back into office to reschedule.; saved ticket

"Cx complaint is no cool both sections. Found FC around 15 degrees and RC at 60. Full frost pattern. Evap fan getting 120VAC when door switch is pushed in but fan not responding. Ordering evap fan, called office and rescheduled for 4/14/23; ordering 1 WP2315549 (evap fan motor)"