We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near Frederick, MD 21704
Ricky E.
Job Details: 09/12/2023
"installed 3way valve and solonid, unit cks ok.. unit pulled into and held vacuum"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Stafford, VA 22556
Tanner B.
Job Details: 09/12/2023
"CX Concern the unit shuts down on sensor dry functions, works fine on timed dry.. no error code in diag.. in diag the sensor strips are responding . ordering moisture harness , returning to install control and moisture harness at the sametime .; ordrng 1 W11161899 (moisture sensor harness)"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Waldorf, MD 20602
Shane B.
Job Details: 09/12/2023
"cx complaint is the display on the unit not turning on. confirmed complaint. unit does run but not keys light up, display is blank. cant tell if unit is going into diagnostics or not because display is dead. inspected for loose connections. reseated all connections and restored power. still no lights or display. called tradecare to try to get repair covered. they agreed to cover parts/labor. repalced console with preIDed part and restored power. display is now working. unit is working as designed. cx paid service call."
We serviced a
WHIRLPOOL FREEZER
Model WRS335SDHM06
Near Ellicott City, MD 21043
Marc M.
Job Details: 09/12/2023
cx complaint unit has rusted from top to bottom of both rc and fc doors. found rust is evenly distributed as though the finish was defective from factory. rust issues covered within 1 yr. ordering both rc and fc doors. doors will ship to cx and cx will call for scheduling when they arrive.; ordrng 1 LW10912075 (dor-fip) and 1 LW10904379 (dor-fip)
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Newport News, VA 23608
Orbie
Job Details: 09/12/2023
"cx complaint unit not cooling. checked unit found frost built up at freezer evap cover. steamed evap cover, brown wire was seated into connector, but old style harness. as per service pointer ordering control and evap fan to be sure.; ordrng 1 WP2315549 (evap fan motor) and 1 W11546609 (control) and 1 W11661849 (harness)"
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Catonsville, MD 21228
Marc M.
Job Details: 09/12/2023
installed parts and tested unit. unit now checks good.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Upper Marlboro, MD 20774
Israel R.
Job Details: 09/12/2023
Customer complaint unit is not starting and the UI is not changing cycles. Tested unit and found the unit UI is not changing cycles. Rest unit unit unit still the same. F5E1 stored door lock not detecting door close. Unit will need UI and door lock. Collected 120. If customer calls back cx owes 611.34.; ordrng 1 W11112656 (console 376.61) and 1 W10810403 (lid lock assy 82.20)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Chambersburg, PA 17201
Drew B.
Job Details: 09/12/2023
replaced and teated no issues no leaks cheks good
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Halethorpe, MD 21227
Marc M.
Job Details: 09/12/2023
"cx complaint unit will start cycle, make and unusual grinding/clicking sound, and the fail to complete cycle. inspected unit and was immediately able to replicate issue. lifted unit while sound was occuring and foudn the shifter armn struggling to move and clicking in place. forced shifter with my hand and it picked right up and continued the cycle with no issue. unit will need new shifter.; ordrng 1 W11481722 (shifter) and 1 W10721967 (drive pulley)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Halethorpe, MD 21227
Marc M.
Job Details: 09/12/2023
"cx complaint unit not powering on. inspected unit and found 120v supplied to main controll. checked resistance at drain pump connector (pic taken) and found drain pump to be roughly 5 ohms out of range. removed pump harness from control and retored power, found unit still non reponsive indicating control to also be failed due to failed pump short. unti will need parts. quoted cx for repair. cx declined moving forward with repair and paid only for the service call."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Chesapeake, VA 23320
Zachery R.
Job Details: 09/12/2023
"cx complaint unit unresponsive, checked unit, come to find defective ui, ui has proper voltage but not responding. replaced ui, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Upper Marlboro, MD 20772
Israel R.
Job Details: 09/12/2023
Customer complaint unit is not dispensing correctly and right door is damaged. I tested the unit and i could not replicate the issue with the water. Water is dispensing and is not jerking. Water is good. Could be just pockets of air in the system still the unit is brand new. Ice maker is making ice. Rght rc door is dented. Ordering door and nametag. Customer will call when part is available.; ordrng 1 W11435343 (RH Door) and 1 W11223753 (nameplate)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Virginia Beach, VA 23451
Lucas R.
Job Details: 09/12/2023
"cx complaint no operation, checked unit found open thermal fuse, replaced fise, tested, found poor airflow, water dripping from ventilation, and moisture on back panel, advised cx to have ventilation serviced by appt. maintanance prior to using, unit working as designed."
We serviced a
KITCHENAID HOOD
Model KVWB606DSS4
Near Brookeville, MD 20833
Julian H.
Job Details: 09/12/2023
BRAND NEW HOME UNOCCUPIEDGOT HERE inspected unit & found medium speed not working for blower issue with ui need part; ordrng 1 WPW10716813 (cntrl-elec ui)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QTW00
Near Rockville, MD 20852
Roberto I.
Job Details: 09/12/2023
"CX complaint no ice, compressor tripping gfci.Found -4F in the Fc and 34f in the RcInspected icemaker found frozen fill tube. Defrosted tube and tested the icemaker, it cycled and filled ok. No visible leaks from inlet valve. Tested compressor, no shortage to ground, found current draw fluctuating and getting up to 4.2A. Quoted repair $1,686.37 with $1200.00 labor for compressor W10841139, drier WPW10143759 and access valve W11506635 replacement. **SEALED SYSTEM TECH**, **2ND TECH, and **2 COUNTS**. Cx declined. Collected $120; ordrng 1 W10841139 (compressor) and 1 WPW10143759 (UV drier) and 1 W11506635 (access valve) and 1 sealed system tech and 1 2nd tech and 1 2 counts"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Yorktown, VA 23693
Orbie
Job Details: 09/12/2023
cx complaint unit not working. checked unit found no issues at this time. advised cx to monitor unit to verify working condition.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rehoboth Beach, DE 19971
Michael E.
Job Details: 09/12/2023
"CX complaint: door leaking. Tested and verified complaint. I found that the dispenser is leaking rinse aid from its body and getting onto insulation inside the door. Replaced dispenser, tested unit and it is now working properly. CX paid for service, labor, S&H and part by CC. Job is complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ02
Near Odenton, MD 21113
Dustin F.
Job Details: 09/12/2023
"CX complaint: Food Freezing and gasket toreInspected unit, put unit into test 121 and confirmed Damper loud and getting stuck. Also confirmed RIght Door Gasket is torn. Replaced Damper with pre id and confirmed function and ordered door gasket for return visit. CX PIF; ordrng 1 W10830162 (Door Gasket)"
We serviced a
WHIRLPOOL DRYER
Model WED9400SW2
Near Milton, DE 19968
Michael E.
Job Details: 09/12/2023
"CX complaint: too hot and heater on when on air only. Tested and verified complaint. In cycle with air only selected, the heater is getting 240vac...120/120. Control is sending power to element when it should not be. Also unit failed air flow test which i informed CX of. Called WP safety to document. Control listed as no longer available and CX stated that he will not be repairing unit. WP safety did not cover repair request due to age of unit but did give a number for CX to call. Job is complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lewes, DE 19958
Michael E.
Job Details: 09/12/2023
CX complaint: does not always spin.Tested and verified complaint. Unit stops and cancels in middle of diag cycle. No error codes. All functions are working when control does not cancel. Ordering lower wire harness and control. Cannot reschedule due to SO part; ordrng 1 W11652038 (lower harness) and 1 W11603810 (control)
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHM08
Near Lewes, DE 19958
Michael E.
Job Details: 09/12/2023
Replaced dual inlet valve as per previous diagnosis. Tested unit and it is now working properly.ob is complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Kearneysville, WV 25430
Ken M.
Job Details: 09/12/2023
"Customer complaint is that the unit had stopped working properly, but after a power cycle, the unit started working again. Checked for stored error codes and found F7E6 an F8E1. Customer has no hot water hook up which would cause the F8E1 error. Cold water is slow, but steady. Ran test cycle and ran properly. Inspection of the drive system found no issues. Suspect power disruption caused issue. Recommended customer get an appliance surge protector."
We serviced a
WHIRLPOOL FREEZER
Model WRT106TFDW02
Near Virginia Beach, VA 23461
Lucas R.
Job Details: 09/12/2023
"upon arrival minimal frost pattern, amperage on compressor fluctuating between, .6-.8 amps, low side running pressure -12' hg, pressurized found no visible leaks, cut drier out and pressurized oil, from high side, replaced evap, flushed all lines 140 psi nitrogen, vacuumed and charged, low pressure at -6' hg, advised cx to monitor, unit working as designed."
We serviced a
JENNAIR DBL WALL OVEN
Model jjw9630dds
Near Alexandria, VA 22304
Lloyd B.
Job Details: 09/12/2023
Cx complained of a fan while running. Installed new blower upper and tested and it heated to 350 degrees with no error. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Strasburg, VA 22657
Ezra M.
Job Details: 09/12/2023
"leveled doors, verified all gaskets good, cust concerned about spots on washcloth left in dispenser area, checked ice and water for discoloration or debris, none found unit working normally"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Millersville, MD
Dustin F.
Job Details: 09/12/2023
replaced all parts and tested unit. uint working as intended.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Glen Burnie, MD 21060
Dustin F.
Job Details: 09/12/2023
"CX complaint: during wash/agitation unit makes squeeling/grinding noise. Inspected unit, confirmed CX complaint and found gearcase leaking behind splutch. Unit needs new gearcase and washplate.; ordrng 1 W11550891 (washplate) and 1 W11449840 (gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Edgewood, MD 21040
Neil H.
Job Details: 09/12/2023
right door keeps popping open adjusted the top hinge unit sealing and tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Palmyra, PA 17078
Cody H.
Job Details: 09/12/2023
"CX complains unit began draining after first load after repair and unit keeps trying to drain with no water in the unit. Unit is unplugged in arrival, plugged unit in and found unit showed f3e1-pressure system fault error, ran unit through normal cycle with full load, unit filled but kept sensing and would not fill anymore. Removed pressure hose and tested, unit pressure hose shows no restrictions and no leaks. Was able to manually drain water from unit, unit does spin and agitate manually. Called techline with findings, spoke to Andrew who said unit will need control. Ordering control for use in return.; ordrng 1 W11603810 (control)"
We serviced a
JENNAIR OVEN
Model SVE47600B
Near Chevy Chase, MD 20815
Brian F.
Job Details: 09/12/2023
"Installed control board, ran 350* preheat, tested broil and convect, oven now heating properly."
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Bethany Beach, DE 19930
Frederick R.
Job Details: 09/12/2023
CX complaint is WM door leaking. Inspected and foun d boot seal had a tear in it. Gave CX quote of $481.60 for total cost of repair and they agreed and paid in full by AMEX.. Replaced seal from pre-id. Tested unit after repair and it is working properly. Not leaking. Job is complete
We serviced a
KITCHENAID REFRIGERATOR
Model kbfn502ess02
Near Oakton, VA 22124
Jason A.
Job Details: 09/12/2023
CX complaint FRIDGE doors not closing. L door skin has rust. Door skin Replaced door hinge assymbly. Test doors are closing properly > JJ; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Long Neck, DE 19966
Michael E.
Job Details: 09/12/2023
"CX complaint: not tumbling. Tested and verified complaint. I found that the belt had failed. Idler pulley is turning well. Replaced belt, tested unit and it is now working properly. Job is complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Virginia Beach, VA 23462
Lucas R.
Job Details: 09/12/2023
"replaced harness and drive system, calibrated, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXNL02
Near Chantilly, VA 20152
Demonte S.
Job Details: 09/12/2023
"Installed the Compressor, Access Valve & Drier. Pulled a Vacuum on the unit. Unit is starting to Cool. Unit is working as Designed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Upper Marlboro, MD 20774
Israel R.
Job Details: 09/12/2023
"Customer complaint unit just cut off while working. I found the fuse is bad. I tested the unit and found the capacitor was bubbling and the transformer was making loud noises. I repalced capacitor, transfomer, fuse, magnetron. Tested unit unit is turning on staying on on heating. Unit is back to normal operations.; ordrng 1 WP4375321 (fuse) and 1 W11335495 (Capacitor), used 1 WP4375321 (FUSE IR vs), and 1 W11335495 (Capacitor Vs IR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Harrisburg, PA 17104
Fred G.
Job Details: 09/12/2023
i took a look at this unit and found harness is not replaceable. I called TL they deemed unit unrepairable.
We serviced a
JENN-AIR COOKTOP
Model JEC3430HS00
Near Mount Airy, MD 21771
Ricardo S.
Job Details: 09/12/2023
"The customer complains about discoloration on the glass after cooking, the customer tried to clean it and the stains did not come out of the glass. The client used the correct cleaner.order part; ordrng 1 w11265129 (cooktop)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Broadway, VA 22815
Danny R.
Job Details: 09/12/2023
i found huge gaps in mullion of walls leaking air called tech line unit is being put up for reiviw got
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Frederick, MD 21701
Ricardo S.
Job Details: 09/12/2023
"Cx complains that the door wont close, inspected unit, the hinge on the left ide i out of place.. link cable cks ok.. hinge back in place, unit tested with cx and door closes fine.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Woodlawn, MD 21244
Justin S.
Job Details: 09/12/2023
cx says they have since unplugged the unit for 30 seconds and the unit has started working again. the cx says the ice cream in the freezer turned soupy. the refrigerator temp is 37f when i arrived and set to 36f. no excess frost ont he evaporator. the freezer temp is 0f and set to -2f. test 3 the damper motor sounds horrible. test 38 the unit goes into defrost. called tech support and spoke with an ed.; ordrng 1 WPW10248595 (damper)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS07
Near Rockville, MD 20853
Julian H.
Job Details: 09/12/2023
"GOT HERE checked temps FC4* RC36* went to the back & checked pressures high side 60 low side -10 which it was fine pressurized system with 140psi of nitrogne & let it sit called TL Bruce had me check frost pattern found it all the way down to the bottom coils told me of a restriction on drier causing system to warm up replaced drier from VS vacuum to 30inch & charge with 55gr of R600a pressures holding perfectly low side -8 high side 65 MUST WAIT 24 HRS TO COOL DOWN; ordrng 1 W11109499 (drier-tube FOR RESTOCK JH VS), used 1 W11109499 (DRIER FOR RESTOCK JH VS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Dover, DE 19904
Taylor F.
Job Details: 09/12/2023
Replaced both rails from previous diagnosis and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW
Near Leonardtown, MD 20650
Davonte
Job Details: 09/12/2023
"cx complained unit was making loud squeaking noises, after running diag cycel confirmed cx complaint. when unit was in spin cycle, unit made loud squeaking noise. replaced belt, ran two more diag cycle u it no longer making noises"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Smyrna, DE 19977
Taylor F.
Job Details: 09/12/2023
Cx complaint is unit not making ice. Found fill tube frozen on arrival. Thawed fill tube and replaced triple valve and fill tube heater. Reset power. Unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Frederick, MD 21701
Ricardo S.
Job Details: 09/12/2023
repair kit. liner cks ok
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Middletown, DE 19709
Taylor F.
Job Details: 09/12/2023
Cx complaint is unit not locking the lid properly. Replaced the lock and strike from previous diagnosis and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Columbia, MD 21044
Alexander D.
Job Details: 09/12/2023
"cx complaint unit runs louder than his previous fridge. inspected unit, in defrost upon arrival. turned temp up and compressor and fans started running. let unit run for over 10min. cx said it started making the noise but it sounds normal to me. advised cx that these run on a new refrigerant and the new compressors for r600a tend to run a little louder than previous units. cx understands. unit is operating as designed at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Bear, DE 19701
Taylor F.
Job Details: 09/12/2023
"Cx complaint is water spot on inner door and right hinge makes a noise occasionally when opening. Could not duplicate hinge but i did find insulation was pinched inside the spring. Corrected spring and applied more grease to hinge. Cx had hard water in the home and had water spot on everything inside the dishwasher even the plastic. Advised cx to keep using rinse aid, possibly switch brands, and use a stainless steel cleaner to try and remove the water spots. Unit is working as designed. Job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Manchester, MD 21102
Brian R.
Job Details: 09/12/2023
cx complaint unit was delivered and when plastic was removed theres scraches on right ff door. unit will need door and name plate replaced. as soon as cx gets door and checks over he will call to schedule. rest of unit checks and good.; ordrng 1 W11435343 (FF Right Door Stainless) and 1 W11223753 (Nameplate)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Alexandria, VA 22310
Lloyd B.
Job Details: 09/12/2023
Wrongly ordered parts. Ordering correct slides; ordrng 1 W10499289 (pantry slide) and 1 W10499294 (pantry slide rh)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Elizabeth City, NC 27909
Austin D.
Job Details: 09/12/2023
cx complaint the unit is not drying without being very noisy. checke the unit and found that the blower wheel had debri all around it causing abnormal noises when the unit is spinning. removed debri and tested no abnormal noises heard at this time.
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ08
Near Crozet, VA 22932
Kyle A.
Job Details: 09/12/2023
"Cx complaint of unit not defrosting. Called techline, and they had me tape the thermister to evap. Units therm and heater and compressor were all in range."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB02
Near Glen Burnie, MD 21061
Marc M.
Job Details: 09/12/2023
upon arrival found 12 inch vacuum on low side 100 psi on high. evacuated system to find what appeared to be a nearly/full charge. replaced compressor and filter drier (uv) and pulled unit into 30 inch vacuum and held. unit held with no leaks. charged with r600a and tested. unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hagerstown, MD 21740
Ken M.
Job Details: 09/12/2023
"Customer complaint is that the unit ran noisy on the 1st load and then on the 2nd load, the unit failed. Checked for stored error codes and found F9E1 and F8E6. Ran test cycle and the unit did not drain, pump did not turn on. Unit tilted back and slight movement of the wiring harness caused the drain pump to turn on. Unit needs a new wiring harness. Reran the test cycle after getting the drain pump to cooperate to see how the drive system was working. Unit would not advance to the drive system test in order to see what the noise issue was. Possible pressure switch issue in the control, but will not know until the lower harness is replaced.; ordrng 1 W11643701 (lower harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2400XTPB7
Near Boonsboro, MD 21713
Ken M.
Job Details: 09/12/2023
"Customer complaint is that the unit is not filling. Unit tested and confirmed 120VAc to the valve, but no water coming in. Could not turn off water to the valve in order to replace it. Customer is going to have a plumber come out to fix the shut off valve and will call back to have the valve replaced once the shut off valve issue is addressed.;"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near ,
Ezra M.
Job Details: 09/12/2023
"loud noise - compressor, condenser fan, rc nd fc evap fans all sound normal. ice maker motor, normal, water dispenser valve normal, ice maker valve, excessively loud. ordering dual valve.; ordrng 1 W11567408 (dual valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Millsboro, DE 19966
Michael E.
Job Details: 09/12/2023
"CX complaint: no washing. Tested aqnd verified complaint. I found it is not filling with water. We do have water pressure at valve and no kinks found in hose. When actvated, valve vibrates but does not open. Ordering inlet valve. Scheduled return visit for 9/18 AM; ordrng 1 W11175771 (inlet valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Frederick, MD 21704
Ricardo S.
Job Details: 09/12/2023
"Cx complains that the unit not cleaning dishes, inspected unit, motor make a clicking noise, connection cks ok.. replaced sump pump assy, reset power, unit tested and dw work fine"
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Columbia, MD 21044
Alexander D.
Job Details: 09/12/2023
"cx complaint unit not cooling properly in both sections. unit unplugged upon arrival. cx said something was leaking and caused a sheet of ice in fz that was preventing door from closing. unable to check frost pattern since unit was unplugged. found drain clogged, unclogged drain and wiped up water in fz. also found deli ui not working, had water behind it but didnt see corrosion on board. unplugged deli ui so that wont cause other issues. advised cx to monitor for 2days and call back if unit isnt getting cold at all. cx paid 120 service call with check"
We serviced a
KITCHENAID HOOD
Model KVUB606DSS
Near Monrovia, MD 21770
Ricardo S.
Job Details: 09/12/2023
Replaced parts. unit cks and cover works fine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM05
Near Chester, VA 23831
John P.
Job Details: 09/12/2023
Check unit found ice maker overfilling with water ordering ice maker; ordrng 1 W11517113 (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Jefferson, MD 21755
Ricky E.
Job Details: 09/12/2023
"customer stated that the unit was squeeling during wash cycles. verified issue and fnd motor overheating and has stretched the belt. also the units cap is starting to bulge due to heat... the basket is corroding, the customer uses tide... need parts...; ordrng 1 w11513244 (basket) and 1 w11395618 (cap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Virginia Beach, VA 23456
Zachery R.
Job Details: 09/12/2023
"replaced fc door and damper. fluffed gasket, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Jefferson, MD 21755
Ricky E.
Job Details: 09/12/2023
"installed part, unit cks ok.."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Virginia Beach, VA 23456
Zachery R.
Job Details: 09/12/2023
"replaced all parts, tested, unit working as designed."
We serviced a
WHIRLPOOL HOOD
Model WVW53UC0LS0
Near Westminster, MD 21157
Brian R.
Job Details: 09/12/2023
cx complaint is unit does not seem to have to much suction and does not pull up smoke and fumes. tested and checked and checked vents. replaced motor and checked unit. vent is kinda hight off range. cx will try and see how it does. job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Washington, DC 20002
Samuel R.
Job Details: 09/12/2023
"cx complaint unit heater element is disclored.inspected uti and found white spots on element,tested unit no error codes, ran test cycle and unit is working as it should,whiting on element is due to the hard water coming into unit.advise cx unit is working properly"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Harrisonburg, VA 22802
Danny R.
Job Details: 09/12/2023
unit will need gear case pully and wash plate called offcie and checked for parts; ordrng 1 W11510461 (wash plate) and 1 W11449840 (gear case) and 1 W10721967 (pully)
We serviced a
WHIRLPOOL WASHER
Model WTW8500dw2
Near Rockville, MD 20855
Julian H.
Job Details: 09/12/2023
CX complaint about unit giving a LF error put unit on test mode confirmed error F8E1 went to components testing found that solenoid for cold water not opening fully replaced valve with preid tested & working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Newville, PA 17241
Andrew S.
Job Details: 09/12/2023
Cx complaint is that there is frost in the FC on the LH side. upon arrival I found that the door is not closing securely on the left side. I found that the bottom bin was not sitting on the rail and was pushing out on the side. I was able to get the bin seated properly. I then cleared the frost from the section and found that the door is now sealing as intended. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Glenwood, MD 21738
Marc M.
Job Details: 09/12/2023
cx complaint door falls down quickly upon opening. inspected unit and found that the right side hinge spring had simply unhooked from the hinge pulley. was able to reattach the hinge spring and test unit. unit now checks good.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Harrisonburg, VA 22801
Danny R.
Job Details: 09/12/2023
i fpund dry sensor loose reinstalled harness and heats fine checksok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Vienna, VA 22181
Jason A.
Job Details: 09/12/2023
CX complaint FRIDGE FC warm temps after a few days after SS repair. Found FC evap is iced up. Tried to enable forced defrost but no voltage to htr from control at P1-2 to P2-7. Measured FC thermistors resistance at control P5-3 to P5-4 5.5K & P8-1 to P8-2 8.9K with fully iced up evap. Called techline. Test 6 to do a forced defrost - not in tech sheet. CX paid in full. Called techline > JJ; ordrng 1 W10316760 (thermistor)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Louisa, VA 23093
Eric F.
Job Details: 09/12/2023
Could not replicate cx issue. Instructec cx to photograph load and call back if issue reoccurs.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Poquoson, VA 23662
Orbie
Job Details: 09/12/2023
"replaced wash arm. element tested good. drained water from unit, tested unit. unit filled, didn't pump any water. tried draining water again - no drain. ordering sump and drain pump; ordrng 1 W11025157 (pump&motor) and 1 W10876537 (drain pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Chambersburg, PA 17202
Drew B.
Job Details: 09/12/2023
cx complaint that unit is not making ice and have water dripping out the dispencer facial at the icebox area. i found in test 77 and also 25 not proper power going to the unit heaters and causing lines to freeze also cooling slightly warmer in the rc section... tested emtters and icemaker and icebox fan all check good we called KA in home about wrrnty and got oarts auth. call to reschd cx would really like me back for return tech please consider; ordrng 1 W11087438 (fan harness) and 1 W11197489 (facial heater `) and 1 WPW10624574 (control) and 1 W11330971 (dispencer ui) and 1 WPW10675033 (conbtrol)
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Hampton, VA 23665
Orbie
Job Details: 09/12/2023
"replaced control and tested unit. unit worked for 8 seconds and shut off. tried restarting unit, would not turn back on. went to pull blower wheel off motor. blower wheel stuck. called techline spoke with Steve. jumped black/light blue on J9 - motor ran as it should. 77ohm at red/red going inlet thermistor - should be 50kohm. ordering part needed to complete repair. called office and had them schedule it on me for Thusday.; ordrng 1 WP8557403 (thrmst-fix)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Hopewell, VA 23860
Chris B.
Job Details: 09/12/2023
cx comp stand pipe will over flow insp unit conf cx c omp found unit wroking as dedsighned advised cx to call plumber for drain issue
We serviced a
KITCHENAID RANGE
Model KSDB900ESS8
Near Arlington, VA 22207
Simon
Job Details: 09/12/2023
CX complaints range door galss damaged .Inspected unit .unit galss need to replaced .ordered front door panel .SZ; ordrng 1 WPW10634271 (OUT DOOR range panel)
We serviced a
WHIRLPOOL DRYER
Model WED6620HW0
Near Greenwood, VA 22943
Kyle A.
Job Details: 09/12/2023
Cx complaint of unit not heating. Did confirm unit had open element. Replaced part and tested unit and unit is now as designed.
We serviced a
KITCHENAID ICE MAKER
Model KUIC15POZP0
Near Potomac, MD 20854
Roberto I.
Job Details: 09/12/2023
"CX complaint no ice.Ran test mode, no water fill. Water supply ok, found bad inlet valve. quoted reapir $359.50, with $110 labor for inlet valve WPW10217918 replacement. Cx didn't want to go head, because he was aspecting the repair to be completed today. Collected $120; ordrng 1 WPW10217918 (inlet valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Charles City, VA 23030
Chris B.
Job Details: 09/12/2023
f7e6 motor fualt f3e1 pressure fault f1e1 main control fault unit was outside unit will need control and vavle and all switches to complete repqir; ordrng 2 WPW10285512 (switch)s and 1 WPW10285518 (switch) and 1 WPW10285511 (switch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Hampton, VA 23663
Orbie
Job Details: 09/12/2023
"cx complaint unit not making ice. checked unit. test 59 on, but no fan blowing. test 120 PA, test 96 and 97 FF. Test 1 39*F, test 02 7*F, test 4 2*F, test 18 -5*F, found icebox fan out of resistance. quoted cx for repair, cx agreed. cx had contractor pull fridge out for me to shut unit off. replaced fan, tested again in 59, fan now working. cx PIF. unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC6
Near Winchester, VA 22602
Ezra M.
Job Details: 09/12/2023
"replaced and tested valves, working normally"
We serviced a
JENN-AIR OVEN
Model JJW3430IL01
Near Hampstead, MD 21074
Brian R.
Job Details: 09/12/2023
cx complaint is unit worked great and now powers on and off or resets and wont stay on and flashes a code of F6E0. tested and checked unit. will order parts needed. as soon as parts are in office will schedule.; ordrng 1 W11448961 (Control) and 1 WPW10260060 (Control) and 1 W11449346 (Console Stainless)
We serviced a
KITCHENAID COOKTOP
Model KCGS350ESS05
Near ,
Frederick R.
Job Details: 09/12/2023
"There is noting wrong with the cooktop. MW and cooktop are hooked up to the same breaker(Arc fault). Tried unplugging the cooktop and MW still will not come on. Tried a different outlet and nothing, Just trips breaker. I do not have a ticket for MW so I need to get one created. Explained to CX I had no ticket or any way of creating ticket for MW but I would call office in morning. Cooktop by itself is working properly. Job is complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Sparks Glencoe, MD 21152
Brian R.
Job Details: 09/12/2023
replaced parts ordered and tested unit. unit now powers up and comes on and goes through stages. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Georgetown, DE 19947
Frederick R.
Job Details: 09/12/2023
CX complaint is cooling issues. Arrived at CX home today and unit is working good. Full frost pattern and temps good. Replaced compressor per prior diagnosis. Saw no signs of V that would show a leak. Ordering control and returning with evap just in case it is leaking by then. 2 ct SS. tentively scheduled for Saturday 9/23; ordrng 1 W11546690 (control)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE01
Near Reisterstown, MD 21136
Brian R.
Job Details: 09/12/2023
cx complaint is cooling comes and goes in both sections. took temp readings of 13 in freezer 53 in fridge.tested ans checked unit. replaced control as well as sensor in freezer and moved it and wrapped im metal tape and replaced harness while in there. advised cx to give unit a few days and see how it does. job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near East Berlin, PA 17316
Bernard M.
Job Details: 09/12/2023
"Cx complaint the upper rack is falling, Inspected and found the wheel on the right rack adjuster had fragmented and is inside the track. Gave cx quotes for full repair and they'll be purchasing new unit. Cx paid $120 service fee"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Reisterstown, MD 21136
Brian R.
Job Details: 09/12/2023
cx complaint is unit does not seem like it drans all the way or spins out. found code F0E2 then unit freezes and wont let you switch codes or clear. tried a quick was. door locked and unit filled and unit ran and did its thing. units stacked and will order parts needed and well as helper. she also has a 2nd unit and will look at so she can call dryer in as well. office will schedule.; ordrng 1 W11591400 (Console) and 1 W11316246 (Pressure Switch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS03
Near Mechanicsburg, PA 17050
Fred G.
Job Details: 09/12/2023
I found the user interface did not infact come with the control. TL wants the main control replaced. I called office and found dist needed called to get correct part number for control. ordering (W11533213). i then called cx and informed them of issue. once all parts are in please call cx and set up a return visit.; ordrng 1 W11533213 (control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Edenton, NC 27932
Branden R.
Job Details: 09/12/2023
cx complaint washer won't turn on - no operation - top load washer - has power (lights on) checked unit and found everything checked good other then actuator arm found it not properly molded causing it to be deformed not allowing it to seat into clutch . replaced and tested unit is now running as designed .
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Wellsville, PA 17365
Bernard M.
Job Details: 09/12/2023
"Replaced harness per previous tech, ran test cycle and unit completed test without any further issues. Unit checks good"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Stafford, VA 22554
Tanner B.
Job Details: 09/12/2023
"tradecare AUTH Parts / labor.. found unit w/ no power .. cavity thermostat open , replaced thermostat .. Tested unit. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED9620HC2
Near East Petersburg, PA 17520
Justin L.
Job Details: 09/12/2023
Cx complaint close door error. Was able to access unit and verify concern. Removed top and found door switch disconnected. Secured connection and unit now operates as designed no further work needed
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Hampton, VA 23666
Orbie
Job Details: 09/12/2023
replaced water inlet valves. tested unit. working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model Wdf330pahb4
Near Lancaster, PA 17603
Justin L.
Job Details: 09/12/2023
"Cx complaint unit leaving dishes wet. Was able to access unit and entered diag to find no saved codes. Found rinseaid dispenser empty. Ran unit and verified unit filled, pumped, drained and heater kicked on. Went over importance of rinseaid with tenant. Unit operating as designed no further work needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Washington, DC 20002
Samuel R.
Job Details: 09/12/2023
cx complaint unit is leaking.inspected unit and found no signs of leak.water was on to the fridge but ice maker was off.tested unit with ice maker on and didnt get a leak when unit called for water.unit checks out good and no leaks