We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB00
Near Yorktown, VA 23692
Lucas R.
Job Details:
06/08/2022
"cx complaint unit not dispnsing ice, checked unit found ice in bin jamming auger, unit in tight corner making ice bin unable to be removed by cx, removed door to access, removed old ic buildup, advised cx to use more often or problems will persist, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Pasadena, MD 21122
Eric W.
Job Details:
06/08/2022
cx complant of uit giving error code for control and shifter tryed to actovat the high speed spin and found unit only moves very slow adjutate is working unit will need new controland shifter clutch; ordrng 1 W10754448 (clutch) and 1 W10734521 (clutch) and 1 W11419171 (control)
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Quinton, VA 23141
Gill G.
Job Details:
06/08/2022
verified cx complaint of unit not agitating. stored fault code F7E6(motor fault). found shifter not connected to splutch. replaced shifter as per service pointer. calibrated unit. tested by running diagnostic cycle. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Wilmington, DE 19810
Taylor F.
Job Details:
06/08/2022
"Cx complaint is unti not starting cycle. Tested inspected and verifed complaint. Found the unit to run through diagnostic cycle fine, no error codes, but during a normal wash, unit would not start the cycle. Software issue with control. Ordering control. Called the office and rescheduled for 6/14/22. Job is complete.; ordrng 1 W11481108 (control)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Pasadena, MD 21122
Eric W.
Job Details:
06/08/2022
cx complant of uit giving error code for control and shifter tryed to actovat the high speed spin and found unit only moves very slow adjutate is working unit will need new controland shifter clutch; ordrng 1 W10754448 (clutch) and 1 W10734521 (clutch) and 1 W11419171 (control)
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Quinton, VA 23141
Gill G.
Job Details:
06/08/2022
verified cx complaint of unit not agitating. stored fault code F7E6(motor fault). found shifter not connected to splutch. replaced shifter as per service pointer. calibrated unit. tested by running diagnostic cycle. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Wilmington, DE 19810
Taylor F.
Job Details:
06/08/2022
"Cx complaint is unti not starting cycle. Tested inspected and verifed complaint. Found the unit to run through diagnostic cycle fine, no error codes, but during a normal wash, unit would not start the cycle. Software issue with control. Ordering control. Called the office and rescheduled for 6/14/22. Job is complete.; ordrng 1 W11481108 (control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Dundalk, MD 21222
Milton J.
Job Details:
06/08/2022
"Complaint tub dented and seal broken. Installed new Tub as previously ordered. However could not test unit due to installer did not run water supply, electric or drain/garbage disposal. -MJrob"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Hopewell, VA 23860
Chris B.
Job Details:
06/08/2022
cx complaint unit will not cool inspected unit confirmed cx complaint found evap covered in ice and thermister reaing at 9.98 ohms replaced thermister also found heater wire not seated into fan harness seated wire thawed unit now working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Bear, DE 19701
Taylor F.
Job Details:
06/08/2022
Cx complaint is unit not cooling. Tested inspected and verifed complaint. Found the evap frozen over. Tested evap defrost thermistor and it was reading 25k when encased in ice. Found the harness to be correct and had condinuity through the inline fuses for the heater. Unit is not going into defrost. Ordering control and defrost thermistor. Cannot reschedule at thsi time.; ordrng 1 W11546690 (control) and 1 WPW10384183 (thermistor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Dundalk, MD 21222
Milton J.
Job Details:
06/08/2022
"Complaint tub dented and seal broken. Installed new Tub as previously ordered. However could not test unit due to installer did not run water supply, electric or drain/garbage disposal. -MJrob"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Hopewell, VA 23860
Chris B.
Job Details:
06/08/2022
cx complaint unit will not cool inspected unit confirmed cx complaint found evap covered in ice and thermister reaing at 9.98 ohms replaced thermister also found heater wire not seated into fan harness seated wire thawed unit now working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Bear, DE 19701
Taylor F.
Job Details:
06/08/2022
Cx complaint is unit not cooling. Tested inspected and verifed complaint. Found the evap frozen over. Tested evap defrost thermistor and it was reading 25k when encased in ice. Found the harness to be correct and had condinuity through the inline fuses for the heater. Unit is not going into defrost. Ordering control and defrost thermistor. Cannot reschedule at thsi time.; ordrng 1 W11546690 (control) and 1 WPW10384183 (thermistor)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Columbia, MD 21044
Robert L.
Job Details:
06/08/2022
"no errors on arrival, installed main control per previous, confirmed rotor tight , DLMS calibratiion, tested all ops ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRO36FMX01
Near Cabin John, MD 20818
Roberto I.
Job Details:
06/08/2022
"Replaced part and turned unit on. Compressor and fans started, unit good to go. Collected 125"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Townsend, DE 19734
Taylor F.
Job Details:
06/08/2022
Cx complaint is cycle signal not working. Tested inspected and verifed complaint. Found the cycle signal not responding. Ordering fascia. Cannot reschedule at this time due to SO parts.; ordrng 1 w11413566 (fascia)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Columbia, MD 21044
Robert L.
Job Details:
06/08/2022
"no errors on arrival, installed main control per previous, confirmed rotor tight , DLMS calibratiion, tested all ops ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRO36FMX01
Near Cabin John, MD 20818
Roberto I.
Job Details:
06/08/2022
"Replaced part and turned unit on. Compressor and fans started, unit good to go. Collected 125"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Townsend, DE 19734
Taylor F.
Job Details:
06/08/2022
Cx complaint is cycle signal not working. Tested inspected and verifed complaint. Found the cycle signal not responding. Ordering fascia. Cannot reschedule at this time due to SO parts.; ordrng 1 w11413566 (fascia)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Pasadena, MD 21122
Eric W.
Job Details:
06/08/2022
installed new cabnet and tested unit no leaks
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Portsmouth, VA 23701
Zachery R.
Job Details:
06/08/2022
"cx complaint unit leaking from bottom, checked unit, come to find defective tub, also oil leaking from bearing onto clutch, drain pump is dragging on ground also ordering clutch , drain pump, tub, and gearcase to complete repair. advised cx tub will be shipped directly to Lowes and to inspect and contact VIA once tub arrives. cx agreed.; ordrng 1 W11219115 (tub) and 1 W11449840 (gearcase) and 1 W10721967 (drive pulley) and 1 W11399437 (drainpump)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC97EC0HZ01
Near Falls Church, VA 22043
Jason A.
Job Details:
06/08/2022
Corrected S/N D not B. CX complaint MW+0 display locks up & they had the issue re-appear. As far as I can tell Tech replaced UI but did not clear error code. Issue was banding & green pixels on display. Arrived at address & CX not able to explain if same issue or locked up display. Breaker was turned off. Display looks normal when turned on. Checked for error codes F6E0 error date stamp earliest 1/01/2018 latest 4/29/22. Check harness continuity. Set wifi OFF & set time & date. CX will leave wifi off. Test MW & OVEN heats.Called techline & business partners SR 7733831106. Called office as CX did not want to pay for SC. Office SC waived > JJ
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Pasadena, MD 21122
Eric W.
Job Details:
06/08/2022
installed new cabnet and tested unit no leaks
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Portsmouth, VA 23701
Zachery R.
Job Details:
06/08/2022
"cx complaint unit leaking from bottom, checked unit, come to find defective tub, also oil leaking from bearing onto clutch, drain pump is dragging on ground also ordering clutch , drain pump, tub, and gearcase to complete repair. advised cx tub will be shipped directly to Lowes and to inspect and contact VIA once tub arrives. cx agreed.; ordrng 1 W11219115 (tub) and 1 W11449840 (gearcase) and 1 W10721967 (drive pulley) and 1 W11399437 (drainpump)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC97EC0HZ01
Near Falls Church, VA 22043
Jason A.
Job Details:
06/08/2022
Corrected S/N D not B. CX complaint MW+0 display locks up & they had the issue re-appear. As far as I can tell Tech replaced UI but did not clear error code. Issue was banding & green pixels on display. Arrived at address & CX not able to explain if same issue or locked up display. Breaker was turned off. Display looks normal when turned on. Checked for error codes F6E0 error date stamp earliest 1/01/2018 latest 4/29/22. Check harness continuity. Set wifi OFF & set time & date. CX will leave wifi off. Test MW & OVEN heats.Called techline & business partners SR 7733831106. Called office as CX did not want to pay for SC. Office SC waived > JJ
We serviced a
KITCHENAID OVEN
Model KODE500EBS02
Near Bel Air, MD 21014
Neil H.
Job Details:
06/08/2022
cx complaint f2e1 new gasket seal around console panel and new console.; ordrng 1 W10836286 (gasket-kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Portsmouth, VA 23707
Zachery R.
Job Details:
06/08/2022
"replaced sump and owi, tested, unti working as designed. left old part with cx."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Rockville, MD 20850
Julian H.
Job Details:
06/08/2022
replaced evap cover attached thermistor to suction line test fan test59 running thermistor on test1 room temp which is good MUST WAIT 24HRS TO COOL UNIT DOWN
We serviced a
KITCHENAID OVEN
Model KODE500EBS02
Near Bel Air, MD 21014
Neil H.
Job Details:
06/08/2022
cx complaint f2e1 new gasket seal around console panel and new console.; ordrng 1 W10836286 (gasket-kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Portsmouth, VA 23707
Zachery R.
Job Details:
06/08/2022
"replaced sump and owi, tested, unti working as designed. left old part with cx."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Rockville, MD 20850
Julian H.
Job Details:
06/08/2022
replaced evap cover attached thermistor to suction line test fan test59 running thermistor on test1 room temp which is good MUST WAIT 24HRS TO COOL UNIT DOWN
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WML55011HS4
Near Hyattsville, MD 20782
Alexander D.
Job Details:
06/08/2022
installed interlock asm. 2 switches had wrong size terminals so i had to transfer 2 switches from old interlock asm to new one. tested unit. unit is now working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Henrico, VA 23231
Chris B.
Job Details:
06/08/2022
cx complaint unit leaks inspecetde unit confirmed cx compalint found leak coming from dispencer inside of door at dispencer dispencer is leaking inside door then down to floor ordering dispencer; ordrng 1 WPW10671905 (dispencer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Fairfax, VA 22033
Richard B.
Job Details:
06/08/2022
"CX complant, No ice produced , Inspected unit and found fill tube partially frozen and when filling ice maker it is flowing out and onto the freezer floor . Ice maker will not riotate . Ordering ice maker as well as fill tube . Further work needed, RB; ordrng 1 W10837812 (water tube) and 1 W11292468 (fitting water) and 1 W11592795 (ice maker)"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WML55011HS4
Near Hyattsville, MD 20782
Alexander D.
Job Details:
06/08/2022
installed interlock asm. 2 switches had wrong size terminals so i had to transfer 2 switches from old interlock asm to new one. tested unit. unit is now working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Henrico, VA 23231
Chris B.
Job Details:
06/08/2022
cx complaint unit leaks inspecetde unit confirmed cx compalint found leak coming from dispencer inside of door at dispencer dispencer is leaking inside door then down to floor ordering dispencer; ordrng 1 WPW10671905 (dispencer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Fairfax, VA 22033
Richard B.
Job Details:
06/08/2022
"CX complant, No ice produced , Inspected unit and found fill tube partially frozen and when filling ice maker it is flowing out and onto the freezer floor . Ice maker will not riotate . Ordering ice maker as well as fill tube . Further work needed, RB; ordrng 1 W10837812 (water tube) and 1 W11292468 (fitting water) and 1 W11592795 (ice maker)"
We serviced a
JENN-AIR RANGE
Model JED8430BDB
Near Gambrills, MD 21054
Kevin P.
Job Details:
06/08/2022
previous tech founf connectio issue internal on element for small center burner and in the process of testing the coil was moved and now is making contact. when i arrived the element is working in dual element setting showing the switch is sending power to both portions but not coming on as a single element showing the switch isnt sending power out to element in the single setting. unit will need a new switch 105.11 plus tax 2 @ tribles 111.42 total collected to order switch 110 labor will still be due on return visit to install both the switch and element together.; ordrng 1 WP74008248 (switch-inf)
We serviced a
WHIRLPOOL FREEZER
Model WRT541SZDM
Near Waynesboro, VA 22980
Kyle A.
Job Details:
06/08/2022
Cx complaint of frosting in the freezer. Did confirm gasket on rc and fc not sealing. Heated and molded gaskets and unit is now as designed.
We serviced a
MAYTAG FREEZER
Model MRT118FFFZ06
Near Suffolk, VA 23434
Zachery R.
Job Details:
06/08/2022
"cx complaint unit fc light nonresponsive and gaskets keep falling out of place, checked unit, fc at 6 degrees, rc at 39 degrees, used steamer to fluff fc and rc gasket, tested for voltage at light socket. no voltage, checked at control, 119vac present at control. ordering socket and bulb to complete repair. advised cx to keep eye on gaskets if gaskets are not seating properly to call back asap; ordrng 1 W11518235 (bulb) and 1 W10440814 (socket)"
We serviced a
JENN-AIR RANGE
Model JED8430BDB
Near Gambrills, MD 21054
Kevin P.
Job Details:
06/08/2022
previous tech founf connectio issue internal on element for small center burner and in the process of testing the coil was moved and now is making contact. when i arrived the element is working in dual element setting showing the switch is sending power to both portions but not coming on as a single element showing the switch isnt sending power out to element in the single setting. unit will need a new switch 105.11 plus tax 2 @ tribles 111.42 total collected to order switch 110 labor will still be due on return visit to install both the switch and element together.; ordrng 1 WP74008248 (switch-inf)
We serviced a
WHIRLPOOL FREEZER
Model WRT541SZDM
Near Waynesboro, VA 22980
Kyle A.
Job Details:
06/08/2022
Cx complaint of frosting in the freezer. Did confirm gasket on rc and fc not sealing. Heated and molded gaskets and unit is now as designed.
We serviced a
MAYTAG FREEZER
Model MRT118FFFZ06
Near Suffolk, VA 23434
Zachery R.
Job Details:
06/08/2022
"cx complaint unit fc light nonresponsive and gaskets keep falling out of place, checked unit, fc at 6 degrees, rc at 39 degrees, used steamer to fluff fc and rc gasket, tested for voltage at light socket. no voltage, checked at control, 119vac present at control. ordering socket and bulb to complete repair. advised cx to keep eye on gaskets if gaskets are not seating properly to call back asap; ordrng 1 W11518235 (bulb) and 1 W10440814 (socket)"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HS0
Near Fallston, MD 21047
Neil H.
Job Details:
06/08/2022
cx complaint the unit display f6e1 and burned food in the oven found the sensor reading out of range number and when in dia before activating anything the broil element on and full orange new control and temp sensor needed unit displayed 214 degrees and wasn't on 120 collected cx going to speak with husband to think about replacing unit and if repair needed will call us. 620.54 total on repair if needed; ordrng 1 W11256088 (Whirlpool Range Oven Control Board)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Silver Spring, MD 20902
Israel R.
Job Details:
06/08/2022
Installed new control. Tested unit is back to normal operations. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near ,
Frederick R.
Job Details:
06/08/2022
"Replaced compressor, evap, installed UV drier and coupler. Pressure tested unit at 140psi with nitrogen and no leaks. Vac'd unit down to 30in for 15 mins. Vac held after closing guages. Filled unit with 3.75oz of R134a. Compressor was running good as well as evap nad condenser fan. Low side pressure stablized at around 1 psi. Frost patter began but could fully make sure because CX had put unit on porch and removed all of the doors. There was missing hardware so I couldnt put unit back together. Unplugged unit before I left. Unit is working as designed. Job is complete"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HS0
Near Fallston, MD 21047
Neil H.
Job Details:
06/08/2022
cx complaint the unit display f6e1 and burned food in the oven found the sensor reading out of range number and when in dia before activating anything the broil element on and full orange new control and temp sensor needed unit displayed 214 degrees and wasn't on 120 collected cx going to speak with husband to think about replacing unit and if repair needed will call us. 620.54 total on repair if needed; ordrng 1 W11256088 (Whirlpool Range Oven Control Board)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Silver Spring, MD 20902
Israel R.
Job Details:
06/08/2022
Installed new control. Tested unit is back to normal operations. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near ,
Frederick R.
Job Details:
06/08/2022
"Replaced compressor, evap, installed UV drier and coupler. Pressure tested unit at 140psi with nitrogen and no leaks. Vac'd unit down to 30in for 15 mins. Vac held after closing guages. Filled unit with 3.75oz of R134a. Compressor was running good as well as evap nad condenser fan. Low side pressure stablized at around 1 psi. Frost patter began but could fully make sure because CX had put unit on porch and removed all of the doors. There was missing hardware so I couldnt put unit back together. Unplugged unit before I left. Unit is working as designed. Job is complete"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS5
Near Fairfax, VA 22031
Jason A.
Job Details:
06/08/2022
CX complaint MW not heating. Checked no error codes. Fans & door switches & lights work > JJ; ordrng 1 W11230995 (magnetron) and 1 W10772112 (transformr) and 1 W11256462 (diode) and 1 W10561770 (Cap)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Denton, MD 21629
Alexander W.
Job Details:
06/08/2022
"CX stated unit not working at all tested inspected and verified cx complaint installed parts per previous diags tested unit, unit is now operating as desgined job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Knotts Island, NC 27950
Austin D.
Job Details:
06/08/2022
"cx complaint ice maker leaking. checked unit and found that the ice maker in the harvest cycle puts in way too much water and then it starts to over flow. therefore, the unit needs a new ice maker. part is on order.; ordrng 1 w11510803 (ice maker)"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS5
Near Fairfax, VA 22031
Jason A.
Job Details:
06/08/2022
CX complaint MW not heating. Checked no error codes. Fans & door switches & lights work > JJ; ordrng 1 W11230995 (magnetron) and 1 W10772112 (transformr) and 1 W11256462 (diode) and 1 W10561770 (Cap)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Denton, MD 21629
Alexander W.
Job Details:
06/08/2022
"CX stated unit not working at all tested inspected and verified cx complaint installed parts per previous diags tested unit, unit is now operating as desgined job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Knotts Island, NC 27950
Austin D.
Job Details:
06/08/2022
"cx complaint ice maker leaking. checked unit and found that the ice maker in the harvest cycle puts in way too much water and then it starts to over flow. therefore, the unit needs a new ice maker. part is on order.; ordrng 1 w11510803 (ice maker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leesburg, VA 20176
Ezra M.
Job Details:
06/08/2022
"installed lower spray arm, cust stated top right rack stop not staying in place, rack coming out. replaced rack stop from van stock after verifiying not clipping into place properly; ordrng 1 WPW10508950 (stop), used 1 WPW10508950 (stop) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM05
Near Fairfax, VA 22030
Robert W.
Job Details:
06/08/2022
CX Complaint is there are scratches in door. Inspected unit and found scratches in the protective film not in door peeled back film and door is fine.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Gettysburg, PA 17325
Sal R.
Job Details:
06/08/2022
"Per the previouse tech, I was able to access and replace the dispenser. I then tested unit and unit test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leesburg, VA 20176
Ezra M.
Job Details:
06/08/2022
"installed lower spray arm, cust stated top right rack stop not staying in place, rack coming out. replaced rack stop from van stock after verifiying not clipping into place properly; ordrng 1 WPW10508950 (stop), used 1 WPW10508950 (stop) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM05
Near Fairfax, VA 22030
Robert W.
Job Details:
06/08/2022
CX Complaint is there are scratches in door. Inspected unit and found scratches in the protective film not in door peeled back film and door is fine.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Gettysburg, PA 17325
Sal R.
Job Details:
06/08/2022
"Per the previouse tech, I was able to access and replace the dispenser. I then tested unit and unit test good."
We serviced a
WHIRLPOOL OVEN
Model MER6772BAB
Near Baltimore, MD 21230
Shane M.
Job Details:
06/08/2022
cx complaint the upper oven isnt getting to proper temps. preheated the unit to 350F. bake element never got hot. 120v to element. gave cx a quote for the repairs. cx paid in full by card. ordering bake element .; ordrng 1 74004105 (element)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Silver Spring, MD 20906
Israel R.
Job Details:
06/08/2022
Customer complaint unit there is wet cloth at the end of the cycle. I ran test not error codes and the unit is working fine. completing cycle drainning correctly. We ran a rinse and spin with cloth and the unit completed and spun fine no cloth wet at the end. Told customer recomendations on propper load. Unit is working fine. Problem must of been load.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Grasonville, MD 21638
Alexander W.
Job Details:
06/08/2022
"CX stated unit not washing at all tested inspected and verified cx complaint installed parts per previous diag. tetsted unit, unit is now operating as desgined job is complete."
We serviced a
WHIRLPOOL OVEN
Model MER6772BAB
Near Baltimore, MD 21230
Shane M.
Job Details:
06/08/2022
cx complaint the upper oven isnt getting to proper temps. preheated the unit to 350F. bake element never got hot. 120v to element. gave cx a quote for the repairs. cx paid in full by card. ordering bake element .; ordrng 1 74004105 (element)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Silver Spring, MD 20906
Israel R.
Job Details:
06/08/2022
Customer complaint unit there is wet cloth at the end of the cycle. I ran test not error codes and the unit is working fine. completing cycle drainning correctly. We ran a rinse and spin with cloth and the unit completed and spun fine no cloth wet at the end. Told customer recomendations on propper load. Unit is working fine. Problem must of been load.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Grasonville, MD 21638
Alexander W.
Job Details:
06/08/2022
"CX stated unit not washing at all tested inspected and verified cx complaint installed parts per previous diag. tetsted unit, unit is now operating as desgined job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Riverdale Park, MD 20737
Alexander D.
Job Details:
06/08/2022
"cx complaint unit not cooling. inspected unit and verified complaint. compressor and fan running. only have a little condensation on evap inlet tube. pulled unit out and found drier feels oily. called AH to report findings. ordering, drier, tubing to drier, coupler, lokring kit and R600a. call cx to schedule return visit once we have eta on parts. 2ct SS tech only; ordrng 1 W11490399 (drier) and 1 W11506623 (inlet to drier) and 1 W11401409 (outlet to drier) and 1 W11504420 (coupler) and 1 LOKRING (LOKRING) and 1 R600A (R600A)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Mount Airy, MD 21771
Ricardo S.
Job Details:
06/08/2022
"Cx complains about a water leak on ff, inspected uint, i find a large block of ice under the evaporator,, defrsot not working,; ordrng 1 w11446726 (cntrl-elec)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Stevensville, MD 21666
Alexander W.
Job Details:
06/08/2022
CX stated unit is not heating at all tested inspected and verified cx complaint. found dryer vent is collapsed unit not getting any airflow. moved dryer and tested and airflow improved unit is operating as desgined job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Riverdale Park, MD 20737
Alexander D.
Job Details:
06/08/2022
"cx complaint unit not cooling. inspected unit and verified complaint. compressor and fan running. only have a little condensation on evap inlet tube. pulled unit out and found drier feels oily. called AH to report findings. ordering, drier, tubing to drier, coupler, lokring kit and R600a. call cx to schedule return visit once we have eta on parts. 2ct SS tech only; ordrng 1 W11490399 (drier) and 1 W11506623 (inlet to drier) and 1 W11401409 (outlet to drier) and 1 W11504420 (coupler) and 1 LOKRING (LOKRING) and 1 R600A (R600A)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Mount Airy, MD 21771
Ricardo S.
Job Details:
06/08/2022
"Cx complains about a water leak on ff, inspected uint, i find a large block of ice under the evaporator,, defrsot not working,; ordrng 1 w11446726 (cntrl-elec)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Stevensville, MD 21666
Alexander W.
Job Details:
06/08/2022
CX stated unit is not heating at all tested inspected and verified cx complaint. found dryer vent is collapsed unit not getting any airflow. moved dryer and tested and airflow improved unit is operating as desgined job is complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hyattsville, MD 20785
Alexander D.
Job Details:
06/08/2022
"cx complaint unit stuck on sensing. inspected unit and verified complaint. f7e1 basket speed fault error stored. ran test cycle and motor just hums and doesnt run. basket spins freely by hand. checked under unit and found gearcase leaking oil. ordering gearcase, splutch, belt, motor, capacitor and actuator. motor not in stock, call cx to schedule 2ct return visit once we have eta on parts; ordrng 1 W11454741 (gearcase) and 1 W10913953 (actuator) and 1 WPW10006384 (belt) and 1 W10721967 (splutch) and 1 W11158830 (capacitor) and 1 W10890624 (motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ8
Near Mechanicsville, VA 23116
Chris B.
Job Details:
06/08/2022
cx complaint unit will not dispence ice inspected unit found ice paadle broken and right ahdn cover broken as well and dent in fc door ordering fc door separater and right hand cover and ss fc door; ordrng 1 W11423787 (separator) and 1 W11311800 (right hand cover) and 1 LW11255360 (fc ss door)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7959SKZ0
Near Stevensville, MD 21666
Alexander W.
Job Details:
06/08/2022
CX stated unit is giving F6E2 error code and F9E1 error code tested inspected and verified cx complaint.found communication error between control and drain pump gave cx qoute for control and harness. cx paid 120.00 by CC job is complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hyattsville, MD 20785
Alexander D.
Job Details:
06/08/2022
"cx complaint unit stuck on sensing. inspected unit and verified complaint. f7e1 basket speed fault error stored. ran test cycle and motor just hums and doesnt run. basket spins freely by hand. checked under unit and found gearcase leaking oil. ordering gearcase, splutch, belt, motor, capacitor and actuator. motor not in stock, call cx to schedule 2ct return visit once we have eta on parts; ordrng 1 W11454741 (gearcase) and 1 W10913953 (actuator) and 1 WPW10006384 (belt) and 1 W10721967 (splutch) and 1 W11158830 (capacitor) and 1 W10890624 (motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ8
Near Mechanicsville, VA 23116
Chris B.
Job Details:
06/08/2022
cx complaint unit will not dispence ice inspected unit found ice paadle broken and right ahdn cover broken as well and dent in fc door ordering fc door separater and right hand cover and ss fc door; ordrng 1 W11423787 (separator) and 1 W11311800 (right hand cover) and 1 LW11255360 (fc ss door)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7959SKZ0
Near Stevensville, MD 21666
Alexander W.
Job Details:
06/08/2022
CX stated unit is giving F6E2 error code and F9E1 error code tested inspected and verified cx complaint.found communication error between control and drain pump gave cx qoute for control and harness. cx paid 120.00 by CC job is complete.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Falls Church, VA 22046
Jason A.
Job Details:
06/08/2022
CX complaint DRYER lower cover gap about 1/4' Secured loose panel. Dryer is heating > JJ
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM04
Near Ruther Glen, VA 22546
Thomas B.
Job Details:
06/08/2022
Cx complaint unit is not working properly inspected unit found leak at the cabinet to the condenser removed line and resealed tested and inspected for proper use unit now functions normally
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Dumfries, VA 22026
Tanner B.
Job Details:
06/08/2022
"cx concern the signal not working. found the speaker out. cycled power and reconnected ui , tested unit. sound started to work but didnt sound good and then failed. unit needs ui .; ordrng 1 W11478526 (ui)"
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Alexandria, VA 22303
Lloyd B.
Job Details:
06/08/2022
Cx complained the unit would not fill. Inspected the unit and found the pressure hose came off of the pressure switch again. Secured the hose and tested the unit and it now operates as designed. Job complete
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Falls Church, VA 22046
Jason A.
Job Details:
06/08/2022
CX complaint DRYER lower cover gap about 1/4' Secured loose panel. Dryer is heating > JJ
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM04
Near Ruther Glen, VA 22546
Thomas B.
Job Details:
06/08/2022
Cx complaint unit is not working properly inspected unit found leak at the cabinet to the condenser removed line and resealed tested and inspected for proper use unit now functions normally
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Dumfries, VA 22026
Tanner B.
Job Details:
06/08/2022
"cx concern the signal not working. found the speaker out. cycled power and reconnected ui , tested unit. sound started to work but didnt sound good and then failed. unit needs ui .; ordrng 1 W11478526 (ui)"
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Alexandria, VA 22303
Lloyd B.
Job Details:
06/08/2022
Cx complained the unit would not fill. Inspected the unit and found the pressure hose came off of the pressure switch again. Secured the hose and tested the unit and it now operates as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDS07
Near Seaford, DE 19973
Michael E.
Job Details:
06/08/2022
"CX complaint: warm in RC. Tested and verified complaint. Evap not frosted up and only frost pattern on top 2 coils and its building ice in those coils. Amp draw was 0.83, 0.83. Tested compressor and had 12, 6, and 3rd reading would not stabilize even with good contact an no movement on my end. Sometimes it even went OL. Compressor is too hot to keep hand on it. Ordering compressor, evap, coupler, dye drier, 3 count and ss tech per TF. Cannot reschedule due to SS tech needed.; ordrng 1 W11480426 (compressor) and 1 W11407409 (evap) and 1 W11506635 (coupler) and 1 W10143759 (drier (service)) and 1 locring (loc ring)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Clarksville, MD 21029
Robert L.
Job Details:
06/08/2022
"cx complaint top rack falling found adjusters seperated, replaced with updated kit from truck stock, tested all ops ok, collected 284.60 visa....reordering for truck stock; ordrng 1 W10712395 (adjuster), used 1 W10712395 (adjuster kit) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Chesapeake, VA 23321
Zachery R.
Job Details:
06/08/2022
"replaced control, tested, unit working as designed. secured control in bin."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Upper Marlboro, MD 20774
Shawn D.
Job Details:
06/08/2022
"cx complaint all ice in ice bin froze together so removed all ice and restarted and same thing happened some ice was made then all froze together to big clump. inspected unit and confimred big clump there is some cubes but mainly big clump in ice bin. ice maker is stuck n heater part and wont cycle. i think ice was not getting ejected from ice maker all the way then when ice maker would fill it would be over filling since ice didnt eject all the way. went to van grabbed new ice maker form v/s installed and tested it cycled and filled with water fine. cx then said fridge door is clumping, found lower screw on bottom of door backed out. fixed screw and now door is good. unit is good; ordrng 1 WPW10300022 (icemaker SD VAN STOCK), used 1 WPW10300022 (icemaker) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDS07
Near Seaford, DE 19973
Michael E.
Job Details:
06/08/2022
"CX complaint: warm in RC. Tested and verified complaint. Evap not frosted up and only frost pattern on top 2 coils and its building ice in those coils. Amp draw was 0.83, 0.83. Tested compressor and had 12, 6, and 3rd reading would not stabilize even with good contact an no movement on my end. Sometimes it even went OL. Compressor is too hot to keep hand on it. Ordering compressor, evap, coupler, dye drier, 3 count and ss tech per TF. Cannot reschedule due to SS tech needed.; ordrng 1 W11480426 (compressor) and 1 W11407409 (evap) and 1 W11506635 (coupler) and 1 W10143759 (drier (service)) and 1 locring (loc ring)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Clarksville, MD 21029
Robert L.
Job Details:
06/08/2022
"cx complaint top rack falling found adjusters seperated, replaced with updated kit from truck stock, tested all ops ok, collected 284.60 visa....reordering for truck stock; ordrng 1 W10712395 (adjuster), used 1 W10712395 (adjuster kit) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Chesapeake, VA 23321
Zachery R.
Job Details:
06/08/2022
"replaced control, tested, unit working as designed. secured control in bin."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Upper Marlboro, MD 20774
Shawn D.
Job Details:
06/08/2022
"cx complaint all ice in ice bin froze together so removed all ice and restarted and same thing happened some ice was made then all froze together to big clump. inspected unit and confimred big clump there is some cubes but mainly big clump in ice bin. ice maker is stuck n heater part and wont cycle. i think ice was not getting ejected from ice maker all the way then when ice maker would fill it would be over filling since ice didnt eject all the way. went to van grabbed new ice maker form v/s installed and tested it cycled and filled with water fine. cx then said fridge door is clumping, found lower screw on bottom of door backed out. fixed screw and now door is good. unit is good; ordrng 1 WPW10300022 (icemaker SD VAN STOCK), used 1 WPW10300022 (icemaker) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Powhatan, VA 23139
Joseph D.
Job Details:
06/08/2022
"ui, harness, switches, icemaker, have all been replaced, icemaker fills when you release the water paddle. called techline, no info found, cannot see one way diode on harness that causes similar issues on other models. techline instructed me he to order left fridge door as wires may be miswired inside. #7733839442; ordrng 1 W11533213 (left hand door)"
We serviced a
AMANA RANGE
Model AES5730BAS
Near Clarksville, MD 21029
Robert L.
Job Details:
06/08/2022
"cx complaint LF burner cent not geting hot, center element seperated, unit installed into 4' recess, unable to get out without risk of damage, quoted 562 cx to think about it, would need 2 techs to pull unit out , cx would sign waiver if needed, collected 120 AMEX; ordrng 1 W10823692 (elmnt-surf LF)"
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Manakin-Sabot, VA 23103
Joseph D.
Job Details:
06/08/2022
"unit with failed dampers on lid, will need new lid please when available.; ordrng 1 WP686711 (lid)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Fredericksburg, VA 22406
Robert W.
Job Details:
06/08/2022
CX Complaint is the unit isnt dispensing ice. Inspected unit and found the Ice bin coupler where it connects to auger motor keeps popping out of bin. Popped piece back in place on bin and tried to dispense again and it keeps popping out. Ordering Bin to correct issue and auger motor just incase; ordrng 1 W11185686 (Ice Bin) and 1 WPW10317991 (Auger motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Powhatan, VA 23139
Joseph D.
Job Details:
06/08/2022
"ui, harness, switches, icemaker, have all been replaced, icemaker fills when you release the water paddle. called techline, no info found, cannot see one way diode on harness that causes similar issues on other models. techline instructed me he to order left fridge door as wires may be miswired inside. #7733839442; ordrng 1 W11533213 (left hand door)"