We serviced a
KITCHENAID MICROWAVE
Model KEMS309BSS00
Near Purcellville, Virginia 20132
Ken M.
Job Details:
11/14/2023
"Customer complaint is that the broil element does not turn on. Customer has already replaced the element and thermostat. Unit tested and do not get 240V across the element. Unit powered down and broil connection disconnected. Unit powered on again and relay tested. Relay is not closing on the control, unit needs a new control board. Control replaced and unit retested. Unit is working properly."
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Alexandria, Virginia 22314
Lloyd B.
Job Details:
11/14/2023
"Cx complained of a noise at the beginning and end of cycle and some of the buttons do not work. Inspected the unit and found the blower wheel was spinning on the motor. Unit needs new blower wheel, motor and console; ordrng 1 W11549461 (motor) and 1 W11549461 (blower wheel) and 1 W11413567 (console)"
We serviced a
WHIRLPOOL DISHWASHER
Model WRX735SDHW03
Near Ocean City, Maryland 21842
Michael E.
Job Details:
11/14/2023
CX complaint: rattling sound. Tested and verified complaint. CX played a recording and informed me that the sound seemed to be coming from the RC. I tested all fans and compressor but failed to duplicate the sound. I adjusted the level legs thinking that may calm the sound but could not verify that it would make a difference. Unit passed all tests. Unit is working properly. Job is complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Alexandria, Virginia 22314
Lloyd B.
Job Details:
11/14/2023
Cx complained the unit had no lights and would not dispense water. Inspected the unit and found the user interface on the door has corrosion on the harness and UI. Unplugged the UI and the lights and dispenses water. Unit needs new door for the harness and user interface.; ordrng 1 W10815669 (door) and 1 WPW10769076 (user interface)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Gettysburg, Pennsylvania 17325
Drew B.
Job Details:
11/14/2023
replaced parts tested no noise cx verified and checking good
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near Montgomery Village, Maryland 20886
Roberto I.
Job Details:
11/14/2023
Replaced control and ran a test cycle. The unit worked as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Burke, Virginia 22015
Tanner B.
Job Details:
11/14/2023
"Replaced compressor , refilled unit .. Allow 24hrs too cool ."
We serviced a
WHIRLPOOL DRYER
Model WED5500SQ0
Near Burke, Virginia 22015
Tanner B.
Job Details:
11/14/2023
"Unit will not start, getting 120/120/240VAC at outlet and thermal fuse not reading open .. Found door switch failed .. Unit needs new door switch; ordrng 1 WP3406107 (door switch)"
We serviced a
JENN-AIR RANGE
Model JDS1750FS1
Near Silver Spring, Maryland 20901
Shawn D.
Job Details:
11/14/2023
replaced control reinstalled old ui new ui was meesed up then plugged in and checked for errors and had none. installed the bezels and preheated oven and started heating. unit is good to go
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Laurel, Maryland 20723
Israel R.
Job Details:
11/14/2023
Customer complaint unit is agitating when the unit is first stated. I tested the unit and the unit is working fine but she said the unit was doing the complaint and she just moved it for us and now is working. I called MR and he said if the unit is agitating when the timer starts the pressure switch needs to be repalced I quoted for the water level and collected in full.; ordrng 1 WPW10248240 (water level sensor 170.13)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Cockeysville, Maryland 21030
Justin S.
Job Details:
11/14/2023
replaced the sump and ran diagnostics. the unit is filling washing and draining good. no leaks found. the unit is now good
We serviced a
WHIRLPOOL OVEN
Model KSGB900ESS4
Near Timonium, Maryland 21093
Justin S.
Job Details:
11/14/2023
replaced the main control and tested. still not sparking in bake or broil. in broil the uniut tripped the breaker. found the breaker is a gfci breaker. called tech support and spoke with a butch. the valves are at 215 and 217 ohms. the dsi board is getting 15vac between black and white. black to ground 120vac. found open between dsi white and power cord white. unit needs the harness; ordrng 1 W10911847 (HARNESS)
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Timonium, Maryland 21093
Justin S.
Job Details:
11/14/2023
the terminal block cover continuosly needs to be replaced. the unit needs the cover and screw; ordrng 1 W11662367 (terminal block) and 1 WP3390631 (screw)
We serviced a
KITCHENAID ICE MAKER
Model KUID508HPS01
Near Reisterstown, Maryland 21136
Brian R.
Job Details:
11/14/2023
cx complaint is unit does not make ice. unit was off. turned unit on and unit started to fill and drained and started pumping water over plate. only issue seen was drain cap was lose and water was being drained while trying to pump water to plate and unit may of been draining so it wouldnt make ice. let unit run awhile. plate and cooling line started to freeze. unit checks and runs as it should and starting to freeze a sheet of ice. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Milford, Delaware 19963
Frederick R.
Job Details:
11/14/2023
Replaced damper control per prior diagnosis. Tested unit in test 3 after replacedment and the damper is no longer making noise. Job is complete
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS3
Near Herndon, Virginia 20170
Christian C.
Job Details:
11/14/2023
Cx complaint of receptacle defective. Inspected unit found receptacle for burners defective.; ordrng 4 814399 (element receptacle)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXB07
Near Chantilly, Virginia 20151
Demonte S.
Job Details:
11/14/2023
Inspected the unit. Found that the cx is saying that Water will not Dispense from the Dispenser. I then put my bypass into the Water Filter Housing. No Water is Dispensing. Unit will need the Dual Water Valve & Water Filter Housing. ; ordrng 1 W11346622 (Whirlpool Refrigerator Water Reservoir) and 1 WPW10312696 (Whirlpool Refrigerator Water Inlet Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Reisterstown, Maryland 21136
Brian R.
Job Details:
11/14/2023
cx complaint is unit not cooling. says unit runs and lights are on just and blowing some cold air just not getting as cold as it should in both sections. has air blowing in both sections. compressing making a loud tapping sound. compressor is making gargle or winding sounds and very hot where you cant touch and hold. unit will need compressor replaced. turned cooling off and ordered parts needed. office will schedule.; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Coupler) and 1 W11504430 (Pressure Line) and 1 W11506619 (Coupler) and 1 W11109499 (Drier) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Middle River, Maryland 21220
Emmanuel R.
Job Details:
11/14/2023
"Cs unit is not cooling,confirmed complaint, I found temps 12degrees in fc, 39 in rc, partial frost pattern. Thermistor ohmed out 21k. Unplugged unit and put my watt meter and immediatly the overload device tripped three time in a row.Compressor pulling 720watts before clicking off. Unit has a bad compressor, sealed system. Ordering compressor drier and evap . Also found the right leveling screw for the wheel is frayed so the fridge is sitting on the ground,be advise to use floor protection matt. Ordering wheel leveling screw.; ordrng 1 W11580057 (compressor) and 1 W11546692 (evap) and 1 W10803534 (screw) and 1 W11109499 (drier-tube)"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Baltimore, Maryland 21206
Shane M.
Job Details:
11/14/2023
installed control. unit working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Milford, Delaware 19963
Frederick R.
Job Details:
11/14/2023
Replaced mullion per prior diagnosis. Unit is now repaired and is working properly. Job is complete
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ08
Near Silver Spring, Maryland 20903
Shawn D.
Job Details:
11/14/2023
"cx complaint freezer door not closing. inspected unit confimred door not closing, found upper hinige bent. grabbed new one from v/s and installed nd tested and door now closes good and gasket seals. unit is good to go; ordrng 1 W11505709 (door hinge SD V/S), used 1 W11505709 (door hinge SD V/S) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Severn, Maryland 21144
Israel R.
Job Details:
11/14/2023
Cx complains that intermittinlly cant turn the unit on. Tested unit found the buttons are failing and not making contact to initiate cycle. Works sometimes.cx also complalins of loud noise/banging during cycle .Noticed that during low spin the basket bangs on the sides. But once the spin get faster the unit catched the balance but then is really shaky. Ordering contro board and suspension. Call cx when part is in stock.; ordrng 1 W11675701 (control board) and 1 W11130362 (suspension kit)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fairfax, Virginia 22030
Demonte S.
Job Details:
11/14/2023
Installed the Access Valve & Drier. Pulled a Vacuum on the unit. Unit is holding a Vacuum. I then filled the unit with 6.25 Oz 's of 134 A. Unit is starting to Cool. Unit is working as Designed.
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW10
Near Dundalk, Maryland 21222
Emmanuel R.
Job Details:
11/14/2023
"-22+22, fill it up and pressures are good for a few days , not holding pressures not holding vaccum. Replaced evap and compressor , control, thermistor , no external leaks detected with nitrogen and bubbles.. 14 degrees in Fc upon arrival , Nate techline , unserviceable leak."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Reisterstown, Maryland 21136
Brian R.
Job Details:
11/14/2023
cx complaint is unit is not cooling at all in either section. checked unit. unit just sits with lights on. able to run tests and turn fans on and 1-4 pass with 01. found power to unit good as well as 120 to compressor and compressor red hot and busses to kick on but cant and locked. will order parts needed. as soon as parts are in office will schedule.; ordrng 1 WPW10466675 (Compressor) and 1 WPW10143759 (Drier)
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS4
Near Lititz, Pennsylvania 17543
Justin L.
Job Details:
11/14/2023
Cx complaint unit not making ice. Was able to access unit and when I checked for voltage and depressed door switch found 120VAC and unit began rotating and went through harvest and fill. Inspected door and found small divit not allowing switch to depress fully. Used double sided tape to shim and verified voltage again. Cx will monitor unit checks good. Collected for service no further work needed
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Sparrows Point, Maryland 21219
Emmanuel R.
Job Details:
11/14/2023
"Cs unit wont drain, confirmed complaint. I found the drain pump is siezed, i tried tapping on it and got it going but getting really hot and burning smells, replaced drain pump and tested unit, unit is now working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Arlington, Virginia 22202
Lloyd B.
Job Details:
11/14/2023
"Cx complained of a leak. Inspected the unit and found that after watching for 32 min, there was no leak. Cx would like the lower door seal replaced.; ordrng 1 W11664713 (door seal)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Waldorf, Maryland 20603
Shane B.
Job Details:
11/14/2023
installed sump assebly and tested unit for cx. unit is working as desinged and did not leak during testing.
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Clinton, Maryland 20735
Shane B.
Job Details:
11/14/2023
cx complaint is the outerdoor glass breaking. cx said oven was in use. no one was in the kitchen at the time. when they went back in to the kitchen the glass was broken. confirmed complaint. only the outer door glass is broken. all other parts look fine. ordering new door glass and nameplate. schedule when parts are available.; ordrng 1 W11459730 (outer door glass) and 1 W10909682 (nameplate)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Alexandria, Virginia 22311
Jason A.
Job Details:
11/14/2023
"CX complaint WASHER not going into hi spin. Found F0E3 overloead, F3E3inlet water error, F7E3 F7E4 basket engagement errors, Checked cold & hot water supply good flow & correct connections. Tried manual spin & agitate but no movement. Replaced cap from vanstock & got tub to agitate (Agitate action is unequal CW travel is longer than CCW) & spin. DLMS calibrate & test wash completed. Start a HEAVY DUTY wash & when load detect started unit began to grind. 2CountGearcase&Tub. Tub is rusting in several places. CX has items getting stained. See SDpics > JJ; ordrng 1 W11395618 (capacitor, JJ/VS) and 1 W11481722 (actuator) and 1 W11449840 (gearcase) and 1 W10721967 (splutch) and 1 W11513243 (inner tub) and 1 W11556728 (control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Aldie, Virginia 20105
Daniel J.
Job Details:
11/14/2023
over the range microwave light not working removd cover and found bulb failed nolonger lighting replaced and left on for a few mins so issuses occured
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Dover, Delaware 19901
Taylor F.
Job Details:
11/14/2023
Cx complaint is unit not making ice since delivered. Cycled IM and unit cycled and refilled. Ordering IM and rescheduled for 11/21/23.; ordrng 1 W11546935 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baltimore, Maryland 21207
Alexander D.
Job Details:
11/14/2023
cx complaint unit not dispensing water with brand new filter in. inspected unit and verified complaint. took filter out and water started dispensing. must be issue with filter housing that wont let water thru with filter in. ordering filter housing. advised cx to order another filter we can install on return visit in case this one is bad. part in stock. scheduled return visit for 12/4; ordrng 1 W11162042 (filter housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Charles Town, West Virginia 25414
Ken M.
Job Details:
11/14/2023
Customer complaint is that the doors are damaged. Unit inspected and found the right door and freezer door are dented and the freezer handle is scratched. Ordering doors and handle.; ordrng 1 W11436604 (door - r(SS)) and 1 W11223753 (nameplate) and 1 W11436967 (door - fr(SS)) and 1 W11045125 (handle)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Manassas, Virginia 20111
Demonte S.
Job Details:
11/14/2023
Installed the Hot Water & Cold Water Valve. Tested the unit. No leaks. Unit is working as Designed.
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Scottsville, Virginia 24590
Eric F.
Job Details:
11/14/2023
"Could not replicate noise, advised cx to record sound and photograph load if issue reoccurs and to call back with info. Noted improper drain line setup in home, unit is siphoning a bit while washing but not prohibiting unit function."
We serviced a
WHIRLPOOL RANGE
Model SVD48600P
Near Arlington, Virginia
Lloyd B.
Job Details:
11/14/2023
Cx complained of a flame inside of the unit and could not control the temp. Inspected the unit and found the element works and there is debris on the bottom of the oven suggesting something fell onto the element. The buttons on the console/control at times do not work. Unit needs new control but the part is no longer being made. Cx will buy new. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Falls Church, Virginia 22041
Lloyd B.
Job Details:
11/14/2023
"Cx complained of an error and the unit did not run. Inspected the unit and found the F8E4 error was due to the water line not being installed correctly on the water valve, it was cooked and cause water to drip into the pan, setting off the error. Removed copper fitting and reinstalled and tested and it no longer drips. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Haymarket, Virginia 20169
Daniel J.
Job Details:
11/14/2023
dishwasher midcycle when i arrived removed from cabinet let unit run tested voltage going to element no heat removed element repalced tested f7 e1 error replaced control tested again no errors while in cycle
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Millville, Delaware 19967
Michael E.
Job Details:
11/14/2023
CX complaint: door drops. Tested and verified complaint. I found the spring disconnected on the right hinge. I reconnected it so it may operate for a short time. Ordering right hinge. Scheduled return visit for 11/21 any time; ordrng 1 W11573702 (right hinge)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near McLean, Virginia 22102
Leon
Job Details:
11/14/2023
Replace the top of the dryer unit was already running. No changes done.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Burke, Virginia 22015
Tanner B.
Job Details:
11/14/2023
"F8e1 error , cold valve failed.. unit needs new valve assembly..; ordrng 1 W11127357 (valve)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Germantown, Maryland 20874
Roberto I.
Job Details:
11/14/2023
"Replaced parts, ran a calibration cycle and then a test cycle. The unit worked as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Charles Town, West Virginia 25414
Ken M.
Job Details:
11/14/2023
"Customer complaint is that the door is not latching properly; Found that the rear feet were not lowered and the bottom of the unit was pushed in further than the top. Also, the strike was bent down slightly. Frame realigned and strike realigned. Door tested and is closing properly."
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Frederick, Maryland 21704
Ricardo S.
Job Details:
11/14/2023
"Cx complains after a power outage the lower oven stopped working, inspected unit, when i press the start buttom, the screen says press start for rapid preheat but nothing happend the lower igniter not receiving power from main board .. faulty board, unit need parts, CX DOESN'T WANT TO CONTINUED WITH THE REPAIR; ordrng 1 W10878844 (cntrl-elec) and 1 WPW10324738 (igntr-oven)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hagerstown, Maryland 21740
Ricky E.
Job Details:
11/14/2023
"installed parts, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Staunton, Virginia 24401
Danny R.
Job Details:
11/14/2023
found unit at 47 and baffle is grinding and evap fan intermtion works will need both parts; ordrng 1 W11559968 (fan) and 1 W11645127 (baffle)
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Owings Mills, Maryland 21117
Brian R.
Job Details:
11/14/2023
cx has a few issues with unit. says time jumps around and she put a load in and it says 47 min and runs a few and down to 10 min then its done and things are wet. also said unit is making sounds now. ran unit and unit runs and heats. sound is in front rollers. as far as time and running issues will order parts needed and office will schedule.; ordrng 2 WPW10314173 (Roller)s and 1 WP697772 (Blower Wheel) and 1 W11512515 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mechanicsville, Virginia 23116
Thomas B.
Job Details:
11/14/2023
Cx complaint unit is not working properly inspected unit found valve chatter at the valve to dispenser ordering water inlet valve ; ordrng 1 W11546685 (Valve dual)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Ashland, Virginia 23005
Thomas B.
Job Details:
11/14/2023
"Cx complaint unit is not working properly inspected unit Removed and Replaced the idler pulley inspected wheel supports these were all good refunded wheel supports, however found the blower wheel is stripped in place noticed it was real loose tried to tighten by hand and noticed it was just spinning in place ordering blower wheel and charged additional 50.00 for labor quoted 70.19 cx paid in full by CC.; ordrng 1 WP697772 (Blower wheel)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU1108XTLB0
Near Montpelier, Virginia 23192
Thomas B.
Job Details:
11/14/2023
Cx complaint unit is not working properly inspected unit found the wash pump intermittently working ordering the wash pump and sump Assy ; ordrng 1 W10782773 (pump&motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Halethorpe, Maryland 21227
Alexander D.
Job Details:
11/14/2023
cx complaint unit not draining. inspected unit and verified complaint. can hear drain pump running but no water coming out. found hair clip caught in drain pump. removed obstruction. ran calibration and autotest. water is pumping out good now. unit is now working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Glen Burnie, Maryland 21060
Emmanuel R.
Job Details:
11/14/2023
"Upon arrival customer states the fridge has been working fine since we installed the rails in the freezer, i am thinking the rails was letting the cold air out and thats is why temps were too high. Temps 0 in Fc and 37 in rc, fans ,baffle compressor running and its making ice. Unit is now working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Arlington, Virginia 22204
Lloyd B.
Job Details:
11/14/2023
"Cx complained the unit did not operate. Inspected the unit and found a few of the lights on the console were dimly lit. The unit does not power on or start. It does enter diagnostics but after, the buttons do not work. Tried to scrap away some damage to the console electronics and retest but it did not fix. Unit needs new console. Service declined. Job complete; ordrng 1 W11102318 (console 239.89)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Hedgesville, West Virginia 25427
Ezra M.
Job Details:
11/14/2023
"knob failed, ordering knob.; ordrng 1 W11675852 (knob)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near York, Pennsylvania 17403
Sal R.
Job Details:
11/14/2023
"CX complaint is that the unit is not powering on. ON arrivel I found the unit tobe unplugged. I was able top remove the top to gain access to the control. I then plugged the unit in and found that the ACU is DOA . No indicator light on the control. I attempted to enter diag and found no opperartion. I did find the propper 120 V's at the outlet. I am ordering 1 control board (W11322903) and 1 control console (W11319991). Once the contract is apporved , please have someone form the office call to set a return date.; ordrng 1 W11322903 (control) and 1 W11319991 (console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Mechanicsburg, Pennsylvania 17055
Fred G.
Job Details:
11/14/2023
i was able to access unit and replace the control and damper as per previous tech. allow 24hrs to correct issue. unit checks good.;
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS02
Near Herndon, Virginia 20171
Christian C.
Job Details:
11/14/2023
Cx complaint unit has error. Inspected unit F1E6. Tested mag reading .1ohms. No arching found on waveguide. Quoted cx and they will not be going through with repair. Cx pair for service call.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254EWH2
Near Vienna, Virginia 22182
Leon
Job Details:
11/14/2023
Install clip into top left hand side of the dishwasher
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Arlington, Virginia 22204
Lloyd B.
Job Details:
11/14/2023
"Cx complained things would freeze in the rc. Inspected the unit and found that there was minimal to no frost pattern (see sd pic). The thermistor isn't being satisfied and the unit runs all day as a result. Unit needs new compressor, evap and drier. Sealed system tech required. lokring. 3 job count; ordrng 1 W11578004 (evaporator) and 1 W11504450 (coupler) and 1 W11506619 (coupler) and 1 W11109499 (drier) and 1 W11504445 (coupler) and 1 W11504447 (coupler) and 1 W11580057 (compressor) and 1 W11506619 (coupler) and 1 W11578570 (coupler) and 1 W11506619 (coupler)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Aldie, Virginia 20105
Richard B.
Job Details:
11/14/2023
CX complant. Dishwasher not working. Prior diagbosis found unit needs control. Installed control and tested uniy. Dishwasher working as designed. Job completed. RB
We serviced a
KITCHENAID RANGE
Model KSDG950ESS3
Near Bowie, Maryland 20716
David J.
Job Details:
11/14/2023
Customer complaints parts need to be replaced as stated by previous tech arrived today and verified complaint replaced all parts could not test unit because gas is not hooked up by company. As of right now all parts installed properly and unit is now assembled correctly job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Dewey Beach, Delaware 19971
Frederick R.
Job Details:
11/14/2023
"Replaced lower harness and drain pump per prior daignosis. Calibrated and tested after repair and the WM is now working proerply, job is complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Springfield, Virginia 22153
Tanner B.
Job Details:
11/14/2023
"No ice production. tested bin optics, ice box fan and valve to verify it fills .. test 56 reading e2, unit needs new Icemaker .. Special order part; ordrng 1 W11658802 (IM)"
We serviced a
KITCHENAID MICROWAVE
Model KMLS311HSS09
Near Prince George, Virginia 23875
Chris B.
Job Details:
11/14/2023
replaced interlock tested unit working as desighned
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Petersburg, Virginia 23805
Chris B.
Job Details:
11/14/2023
cx comp unit will not dispence enough detergent insp unit found unit set to 10x consentrate on load and go then set to 2x tested unit calibrated unit working as desighned
We serviced a
WHIRLPOOL UNKNOWN
Model JDB9800CWS2
Near York, Pennsylvania 17402
Sal R.
Job Details:
11/14/2023
"Per the previouse tech, i was able to access and replace all parts. I tehn tested unit and unit test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Ocean View, Delaware 19967
Michael E.
Job Details:
11/14/2023
CX complaint: lights out. Tested and verified complaint. In service pointers i found Scode shows covering parts and labor for 5 yrs. I replaced the bad light with a jumper to keep lights on until we get back. Ordering LED kit. Cannot reschedule due to only 1 left on system. CX paid 139.00 for service by CC.; ordrng 1 W11683244 (LED kit)
We serviced a
KITCHENAID COOKTOP
Model KSIB900ESS1
Near Bethany Beach, Delaware 19930
Frederick R.
Job Details:
11/14/2023
CX complaint is all burners having issues and it is sporatic. Could not duplicate issue but CX wants issue fixed before the holidays. From everything she describes the issue would be 100% control related. Ordering module for cooktop. This is an induction top with oven. 5 modules in stock. Spoke to ML. CX schedule for this WED 11/16. CX quoted $574.85. She paid $464.85 by check and will owe the $110 for labor once module is replaced; ordrng 1 W10886867 (module)
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ5
Near Dover, Delaware 19904
Taylor F.
Job Details:
11/14/2023
Replaced console and burner kit from previous diagnosis and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Alexandria, Virginia 22315
Lloyd B.
Job Details:
11/14/2023
Cx complained the unit made noise. Inspected the unit and found no error and the unit completed diagnostics with no noise. Put a load of sheets and changed the settings for more water and started a cycle and there was no noise during agitate. Install and instruct. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Frederick, Maryland 21704
Ricardo S.
Job Details:
11/14/2023
"Cx complains that the rc not cooling properly, inspected unit, ran test mode found an error code f3e1 temp sensor and fae1 fna motor porblem, the damper open and close ok, ran test mode, good air flow, the temp sensor read 35.9k ohms and the rc temp read 66 degrees, sensor problem. order parts; ordrng 1 w11679636 (thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXF01
Near Springfield, Virginia 22153
Tanner B.
Job Details:
11/14/2023
Installed new dual valve and water tubing for ice maker from the valve to door coonection . Ttested unit. No leaks
We serviced a
IKEA MICROWAVE
Model IBMS1455DS01
Near College Park, Maryland 20740
Shawn D.
Job Details:
11/14/2023
replaced button holde then tested and now unit is starting. unit is good to go
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Ocean View, Delaware 19970
Frederick R.
Job Details:
11/14/2023
"CX complaint is whirling noise on WM, Inspected/tested and found unit ha a stripped drive hub. Replaced from VS. Tested unit after repair and it is working properluy. job is complete; ordrng 1 W10528947 (drive hub kit FRVS), used 1 W10528947 (HUB FRVS) from stock"
We serviced a
KITCHENAID OVEN
Model KOCE507ESS22
Near Gore, Virginia 22637
Ezra M.
Job Details:
11/14/2023
"no sound from console. found sound turned off in settings. turntable also not turning, found turntable coupler not installed correctly. reinstalled coupler, working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Fredericksburg, Virginia 22407
Robert W.
Job Details:
11/14/2023
"CX Complaint is the RC is freezing food in RC. Inspected unit and found unit is operaing propelry tested Damper its testing good checked temp on unit and CX had setting very cold, Wasnt aware of the settings Set temps and checked temps of unit unit is working properly."
We serviced a
JENN-AIR DISHWASHER
Model JDB3200AWS4
Near Elizabethtown, Pennsylvania 17022
Cody H.
Job Details:
11/14/2023
Was able to access unit and replace parts per previous visit. Tested unit and unit now works as designed. No further work needed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1163XVQ1
Near Winchester, Virginia 22601
Ezra M.
Job Details:
11/14/2023
"unit not powering on. found control failed , unit needs new control. This control is no longer available. unable to repair unit."
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Spotsylvania Courthouse, Virginia 22553
Robert W.
Job Details:
11/14/2023
Replaced rollers and idler unit is now working properly.
We serviced a
MAYTAG DRYER
Model MEDX655DW!
Near Great Falls, Virginia 22066
Leon
Job Details:
11/14/2023
"Class complaint is dryer, wasn't heating Confirmed the issue check unit to see if it was getting 240 v which it was then I checked the two and element both was reading OL ordering both parts. Also client hasn't had vents cleaned out in 5 years. Told client they should have vents cleaned before we come back.; ordrng 1 279838 (Element) and 1 279816 (Tco)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Stewartstown, Pennsylvania 17363
Bernard M.
Job Details:
11/14/2023
"Replaced vent fan per previous tech, ran test cycle and found no leaks. Unit checks good"
We serviced a
WHIRLPOOL OVEN
Model WFE510S0AS0
Near Georgetown, Delaware 19947
Michael E.
Job Details:
11/14/2023
CX complaint: unit stops heating and shows and F!. Tested and verified complaint. F1 error code. Ordering control. Cannot reschedule due to AIG; ordrng 1 WPW10734609 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Mechanicsburg, Pennsylvania 17055
Fred G.
Job Details:
11/14/2023
"cx complaint unit makes a rattling noise. I found noise was coming from diffuser. ordering diffuser, once part is in please reach out to cx and set up a return visit.; ordrng 1 W11236851 (diffuser)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Harrisburg, Pennsylvania 17104
Fred G.
Job Details:
11/14/2023
"i was able to access unit and replace drain hose with van stock. i tested unit and found unit now checks good.; ordrng 1 W11244231 (drain hose (FG VS)), used 1 W11244231 (HOSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Camp Hill, Pennsylvania 17011
Fred G.
Job Details:
11/14/2023
cx complaint drawer opens when in cycle. inspected unit and found floor what unit sits on is slooped and unit is leaning forward. tried to adjust front feet and found when fully adjusted that unit still isnt level. advised cx to build platform or level front of unit. unit is working as design.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Camp Hill, Pennsylvania 17011
Fred G.
Job Details:
11/14/2023
"cx complaint unit leaks into drip pan. inspected unit and entered daig and found f9e2, f8e4. I found water in drip pan. I cleared water and ran a cycle for 20+ mins. i found unit did not leak. unit only leaked into pan once for cx. unit was full of dishes. I advised cx its possible unit was loaded wrong. unit checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Brambleton, Virginia 20148
Richard B.
Job Details:
11/14/2023
"CX coplant. Dishwasher not scrubbing. Inspected unit and found no error codes in diagnostics. CX has a pot with stuck food in the bottom of pan and believes should be cleaned . Advised CX these dishwashers will remove loose debris but not like pictured . In test wash , spray arnm was blocked from moving by plates . Moved blockages and unit has good spray pressures and washes good. Job completed, RB"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Ashburn, Virginia 20148
Richard B.
Job Details:
11/14/2023
"CX complant. Dishwasher dosent work. Inspected unit and founsd no power at terminal block , Found breaker tripped. Cycled breaker , No error codes in diagnostics. Good wash pressure, Good drain. Job completed, RB"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Middletown, Pennsylvania 17057
Cody H.
Job Details:
11/14/2023
"CX complains unit is not able to keep up with ice production for their needs. Unit is making ice, icemaker has fill, rotation and production. Called techline to document CX issue, Spoke to Nate who agreed unit ice production is as designed, cx will have to call cx service for further issues and complainst. No fiurther work needed."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Ashburn, Virginia 20148
Christian C.
Job Details:
11/14/2023
Cx complaint some burners are not working and one valve does not turn. Inspected unit found burner caps are not fully seated. Secured caps and burners are working. RF valve stem is siezed and will not turn. Knob also defective.; ordrng 1 W10859922 (RF valve) and 1 W11366438 (knob)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Chantilly, Virginia 20152
Christian C.
Job Details:
11/14/2023
Cx complaint unit is leaking. Cx says they find rug in front of unit wet in the morning. Inspected unit no errors. Ran through diag cycle x3 no issues. Ran normal wash for 10 minutes no leak. Raised front feet.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chantilly, Virginia 20152
Christian C.
Job Details:
11/14/2023
Cx complaint unit does not turn on. Inspected unit found 124VAC from outlet. Outlet polarity is correct. Led on control turns on. Console never turns on. Pre-id control if needed. Cx paid in full for fascia.; ordrng 1 W11478526 (fascia) and 1 W11419171 (control (pre-id))
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Chantilly, Virginia 20152
Christian C.
Job Details:
11/14/2023
Cx complaint unit bake still does not work. Inspected unit found no errors stored. Tried bake at 350 but igniter never sparked. Called techline. Fount Black wire on dsi board able to be pulled off. Secured wire. Advised to replace main harness.; ordrng 1 W11465340 (main harness)
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Lake Frederick, Virginia 22630
Ezra M.
Job Details:
11/14/2023
"unit not dispensing properly, load n go filling with water, diluting detergent prematurely. ordering detergent assembly.; ordrng 1 W11524106 (detergent dispenser)"
We serviced a
JENN-AIR HOOD
Model JXW8536HS1
Near Lake Frederick, Virginia 22663
Ezra M.
Job Details:
11/14/2023
"new home, not sold yet, chimney caulked at angle at top. advised builder would need to have caulk cut to allow chimney to sit in natural position. found front right light not seated correctly, reinstalled to sit properly"
We serviced a
MAYTAG WASHER
Model MEDB725BW0
Near Delta, Pennsylvania 17314
Bernard M.
Job Details:
11/14/2023
"Cx complaint unit doesn't heat. Ran normal cycle and found no heat come through. Accessed the element and found no continuity. Replaced element using pre-id parts, ran normal cycle and unit heats up. Unit checks good"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Ashburn, Virginia 20148
Richard B.
Job Details:
11/14/2023
"CX complant. Dryer cycles off sometimes before finished. Prior diagnosis found unit needs motor and control. Installed both and advised CX to monitor since they say it is near the end of cycle. Job completed, RB"