We serviced a
MAYTAG DRYER
Model MEDX655DW!
Near Great Falls, VA 22066
Leon
Job Details:
11/14/2023
"Class complaint is dryer, wasn't heating Confirmed the issue check unit to see if it was getting 240 v which it was then I checked the two and element both was reading OL ordering both parts. Also client hasn't had vents cleaned out in 5 years. Told client they should have vents cleaned before we come back.; ordrng 1 279838 (Element) and 1 279816 (Tco)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Spotsylvania Courthouse, VA 22553
Robert W.
Job Details:
11/14/2023
Replaced rollers and idler unit is now working properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1163XVQ1
Near Winchester, VA 22601
Ezra M.
Job Details:
11/14/2023
"unit not powering on. found control failed , unit needs new control. This control is no longer available. unable to repair unit."
We serviced a
JENN-AIR DISHWASHER
Model JDB3200AWS4
Near Elizabethtown, PA 17022
Cody H.
Job Details:
11/14/2023
Was able to access unit and replace parts per previous visit. Tested unit and unit now works as designed. No further work needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Fredericksburg, VA 22407
Robert W.
Job Details:
11/14/2023
"CX Complaint is the RC is freezing food in RC. Inspected unit and found unit is operaing propelry tested Damper its testing good checked temp on unit and CX had setting very cold, Wasnt aware of the settings Set temps and checked temps of unit unit is working properly."
We serviced a
KITCHENAID OVEN
Model KOCE507ESS22
Near Gore, VA 22637
Ezra M.
Job Details:
11/14/2023
"no sound from console. found sound turned off in settings. turntable also not turning, found turntable coupler not installed correctly. reinstalled coupler, working properly."
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Ocean View, DE 19970
Frederick R.
Job Details:
11/14/2023
"CX complaint is whirling noise on WM, Inspected/tested and found unit ha a stripped drive hub. Replaced from VS. Tested unit after repair and it is working properluy. job is complete; ordrng 1 W10528947 (drive hub kit FRVS), used 1 W10528947 (HUB FRVS) from stock"
We serviced a
IKEA MICROWAVE
Model IBMS1455DS01
Near College Park, MD 20740
Shawn D.
Job Details:
11/14/2023
replaced button holde then tested and now unit is starting. unit is good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXF01
Near Springfield, VA 22153
Tanner B.
Job Details:
11/14/2023
Installed new dual valve and water tubing for ice maker from the valve to door coonection . Ttested unit. No leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Frederick, MD 21704
Ricardo S.
Job Details:
11/14/2023
"Cx complains that the rc not cooling properly, inspected unit, ran test mode found an error code f3e1 temp sensor and fae1 fna motor porblem, the damper open and close ok, ran test mode, good air flow, the temp sensor read 35.9k ohms and the rc temp read 66 degrees, sensor problem. order parts; ordrng 1 w11679636 (thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Alexandria, VA 22315
Lloyd B.
Job Details:
11/14/2023
Cx complained the unit made noise. Inspected the unit and found no error and the unit completed diagnostics with no noise. Put a load of sheets and changed the settings for more water and started a cycle and there was no noise during agitate. Install and instruct. Job complete
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ5
Near Dover, DE 19904
Taylor F.
Job Details:
11/14/2023
Replaced console and burner kit from previous diagnosis and unit is now working as designed. Job is complete.
We serviced a
KITCHENAID COOKTOP
Model KSIB900ESS1
Near Bethany Beach, DE 19930
Frederick R.
Job Details:
11/14/2023
CX complaint is all burners having issues and it is sporatic. Could not duplicate issue but CX wants issue fixed before the holidays. From everything she describes the issue would be 100% control related. Ordering module for cooktop. This is an induction top with oven. 5 modules in stock. Spoke to ML. CX schedule for this WED 11/16. CX quoted $574.85. She paid $464.85 by check and will owe the $110 for labor once module is replaced; ordrng 1 W10886867 (module)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Ocean View, DE 19967
Michael E.
Job Details:
11/14/2023
CX complaint: lights out. Tested and verified complaint. In service pointers i found Scode shows covering parts and labor for 5 yrs. I replaced the bad light with a jumper to keep lights on until we get back. Ordering LED kit. Cannot reschedule due to only 1 left on system. CX paid 139.00 for service by CC.; ordrng 1 W11683244 (LED kit)
We serviced a
WHIRLPOOL UNKNOWN
Model JDB9800CWS2
Near York, PA 17402
Sal R.
Job Details:
11/14/2023
"Per the previouse tech, i was able to access and replace all parts. I tehn tested unit and unit test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Petersburg, VA 23805
Chris B.
Job Details:
11/14/2023
cx comp unit will not dispence enough detergent insp unit found unit set to 10x consentrate on load and go then set to 2x tested unit calibrated unit working as desighned
We serviced a
KITCHENAID MICROWAVE
Model KMLS311HSS09
Near Prince George, VA 23875
Chris B.
Job Details:
11/14/2023
replaced interlock tested unit working as desighned
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Springfield, VA 22153
Tanner B.
Job Details:
11/14/2023
"No ice production. tested bin optics, ice box fan and valve to verify it fills .. test 56 reading e2, unit needs new Icemaker .. Special order part; ordrng 1 W11658802 (IM)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Dewey Beach, DE 19971
Frederick R.
Job Details:
11/14/2023
"Replaced lower harness and drain pump per prior daignosis. Calibrated and tested after repair and the WM is now working proerply, job is complete"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS3
Near Bowie, MD 20716
David J.
Job Details:
11/14/2023
Customer complaints parts need to be replaced as stated by previous tech arrived today and verified complaint replaced all parts could not test unit because gas is not hooked up by company. As of right now all parts installed properly and unit is now assembled correctly job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Aldie, VA 20105
Richard B.
Job Details:
11/14/2023
CX complant. Dishwasher not working. Prior diagbosis found unit needs control. Installed control and tested uniy. Dishwasher working as designed. Job completed. RB
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Arlington, VA 22204
Lloyd B.
Job Details:
11/14/2023
"Cx complained things would freeze in the rc. Inspected the unit and found that there was minimal to no frost pattern (see sd pic). The thermistor isn't being satisfied and the unit runs all day as a result. Unit needs new compressor, evap and drier. Sealed system tech required. lokring. 3 job count; ordrng 1 W11578004 (evaporator) and 1 W11504450 (coupler) and 1 W11506619 (coupler) and 1 W11109499 (drier) and 1 W11504445 (coupler) and 1 W11504447 (coupler) and 1 W11580057 (compressor) and 1 W11506619 (coupler) and 1 W11578570 (coupler) and 1 W11506619 (coupler)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254EWH2
Near Vienna, VA 22182
Leon
Job Details:
11/14/2023
Install clip into top left hand side of the dishwasher
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS02
Near Herndon, VA 20171
Christian C.
Job Details:
11/14/2023
Cx complaint unit has error. Inspected unit F1E6. Tested mag reading .1ohms. No arching found on waveguide. Quoted cx and they will not be going through with repair. Cx pair for service call.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Mechanicsburg, PA 17055
Fred G.
Job Details:
11/14/2023
i was able to access unit and replace the control and damper as per previous tech. allow 24hrs to correct issue. unit checks good.;
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near York, PA 17403
Sal R.
Job Details:
11/14/2023
"CX complaint is that the unit is not powering on. ON arrivel I found the unit tobe unplugged. I was able top remove the top to gain access to the control. I then plugged the unit in and found that the ACU is DOA . No indicator light on the control. I attempted to enter diag and found no opperartion. I did find the propper 120 V's at the outlet. I am ordering 1 control board (W11322903) and 1 control console (W11319991). Once the contract is apporved , please have someone form the office call to set a return date.; ordrng 1 W11322903 (control) and 1 W11319991 (console)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Hedgesville, WV 25427
Ezra M.
Job Details:
11/14/2023
"knob failed, ordering knob.; ordrng 1 W11675852 (knob)"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX1
Near Myrtle Beach, SC 29579
Paul F.
Job Details:
11/14/2023
Installed new part. All check ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Arlington, VA 22204
Lloyd B.
Job Details:
11/14/2023
"Cx complained the unit did not operate. Inspected the unit and found a few of the lights on the console were dimly lit. The unit does not power on or start. It does enter diagnostics but after, the buttons do not work. Tried to scrap away some damage to the console electronics and retest but it did not fix. Unit needs new console. Service declined. Job complete; ordrng 1 W11102318 (console 239.89)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48FMX02
Near Myrtle Beach, SC 29579
Paul F.
Job Details:
11/14/2023
Customer complaint is unit is sometimes loud. Customer had the cover off of the top machine compartment. Customer said the unit has not made the noise in a few days. Customer had recorded the noise and it sounds like the compressor is getting loud sometimes. Gave customer the quote for a new compressor. Customer decided to not repair. Collected service call.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Glen Burnie, MD 21060
Emmanuel R.
Job Details:
11/14/2023
"Upon arrival customer states the fridge has been working fine since we installed the rails in the freezer, i am thinking the rails was letting the cold air out and thats is why temps were too high. Temps 0 in Fc and 37 in rc, fans ,baffle compressor running and its making ice. Unit is now working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near North Myrtle Beach, SC 29582
Paul F.
Job Details:
11/14/2023
Customers complaint is leaking during spin. Found unit does not have the updated tub ring. Also softner cover has fallen off. NTO parts.; ordrng 1 W11094304 (tub ring) and 1 W11550898 (bezel)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Halethorpe, MD 21227
Alexander D.
Job Details:
11/14/2023
cx complaint unit not draining. inspected unit and verified complaint. can hear drain pump running but no water coming out. found hair clip caught in drain pump. removed obstruction. ran calibration and autotest. water is pumping out good now. unit is now working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Little River, SC 29566
Paul F.
Job Details:
11/14/2023
Customer complaint is unit does not dispense water. Found frozen water line. Defrosted line and adjusted temp. All check ok.
We serviced a
WHIRLPOOL DISHWASHER
Model GU1108XTLB0
Near Montpelier, VA 23192
Thomas B.
Job Details:
11/14/2023
Cx complaint unit is not working properly inspected unit found the wash pump intermittently working ordering the wash pump and sump Assy ; ordrng 1 W10782773 (pump&motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Little River, SC 29566
Paul F.
Job Details:
11/14/2023
Customer complaint is not heating at the end of the cycle. Found the error code for no heat. Cleared the code and ran diagnostic cycle. The unit did heat but still gave the error code for no heat at the end of the cycle. NTO control. ; ordrng 1 W11637581 (control)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Ashland, VA 23005
Thomas B.
Job Details:
11/14/2023
"Cx complaint unit is not working properly inspected unit Removed and Replaced the idler pulley inspected wheel supports these were all good refunded wheel supports, however found the blower wheel is stripped in place noticed it was real loose tried to tighten by hand and noticed it was just spinning in place ordering blower wheel and charged additional 50.00 for labor quoted 70.19 cx paid in full by CC.; ordrng 1 WP697772 (Blower wheel)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Longs, SC 29568
Paul F.
Job Details:
11/14/2023
Installed new parts. All check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mechanicsville, VA 23116
Thomas B.
Job Details:
11/14/2023
Cx complaint unit is not working properly inspected unit found valve chatter at the valve to dispenser ordering water inlet valve ; ordrng 1 W11546685 (Valve dual)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Longs, SC 29568
Paul F.
Job Details:
11/14/2023
Customers complaint is unit not draining the water. Found good power going to the drain pump but the pump is locked up. NTO part.; ordrng 1 W11396717 (drain pump)
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Owings Mills, MD 21117
Brian R.
Job Details:
11/14/2023
cx has a few issues with unit. says time jumps around and she put a load in and it says 47 min and runs a few and down to 10 min then its done and things are wet. also said unit is making sounds now. ran unit and unit runs and heats. sound is in front rollers. as far as time and running issues will order parts needed and office will schedule.; ordrng 2 WPW10314173 (Roller)s and 1 WP697772 (Blower Wheel) and 1 W11512515 (Control)
We serviced a
KITCHENAID RANGE
Model KFGG500ESS6
Near Loris, SC 29569
Paul F.
Job Details:
11/14/2023
Found new panel is dent quite badly. NTO another front panel.; ordrng 1 W10906445 (door lock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Staunton, VA 24401
Danny R.
Job Details:
11/14/2023
found unit at 47 and baffle is grinding and evap fan intermtion works will need both parts; ordrng 1 W11559968 (fan) and 1 W11645127 (baffle)
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Conway, SC 29526
Paul F.
Job Details:
11/14/2023
Customer complaint is unit sometimes has issues with the door after a load. Found an error code for door unlock issue. NTO lock; ordrng 1 W11565030 (door lock)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hagerstown, MD 21740
Ricky E.
Job Details:
11/14/2023
"installed parts, unit cks ok.."
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Frederick, MD 21704
Ricardo S.
Job Details:
11/14/2023
"Cx complains after a power outage the lower oven stopped working, inspected unit, when i press the start buttom, the screen says press start for rapid preheat but nothing happend the lower igniter not receiving power from main board .. faulty board, unit need parts, CX DOESN'T WANT TO CONTINUED WITH THE REPAIR; ordrng 1 W10878844 (cntrl-elec) and 1 WPW10324738 (igntr-oven)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Charles Town, WV 25414
Ken M.
Job Details:
11/14/2023
"Customer complaint is that the door is not latching properly; Found that the rear feet were not lowered and the bottom of the unit was pushed in further than the top. Also, the strike was bent down slightly. Frame realigned and strike realigned. Door tested and is closing properly."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Germantown, MD 20874
Roberto I.
Job Details:
11/14/2023
"Replaced parts, ran a calibration cycle and then a test cycle. The unit worked as designed"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Burke, VA 22015
Tanner B.
Job Details:
11/14/2023
"F8e1 error , cold valve failed.. unit needs new valve assembly..; ordrng 1 W11127357 (valve)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near McLean, VA 22102
Leon
Job Details:
11/14/2023
Replace the top of the dryer unit was already running. No changes done.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Millville, DE 19967
Michael E.
Job Details:
11/14/2023
CX complaint: door drops. Tested and verified complaint. I found the spring disconnected on the right hinge. I reconnected it so it may operate for a short time. Ordering right hinge. Scheduled return visit for 11/21 any time; ordrng 1 W11573702 (right hinge)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Haymarket, VA 20169
Daniel J.
Job Details:
11/14/2023
dishwasher midcycle when i arrived removed from cabinet let unit run tested voltage going to element no heat removed element repalced tested f7 e1 error replaced control tested again no errors while in cycle
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Falls Church, VA 22041
Lloyd B.
Job Details:
11/14/2023
"Cx complained of an error and the unit did not run. Inspected the unit and found the F8E4 error was due to the water line not being installed correctly on the water valve, it was cooked and cause water to drip into the pan, setting off the error. Removed copper fitting and reinstalled and tested and it no longer drips. Job complete"
We serviced a
WHIRLPOOL RANGE
Model SVD48600P
Near Arlington, VA
Lloyd B.
Job Details:
11/14/2023
Cx complained of a flame inside of the unit and could not control the temp. Inspected the unit and found the element works and there is debris on the bottom of the oven suggesting something fell onto the element. The buttons on the console/control at times do not work. Unit needs new control but the part is no longer being made. Cx will buy new. Job complete
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Scottsville, VA 24590
Eric F.
Job Details:
11/14/2023
"Could not replicate noise, advised cx to record sound and photograph load if issue reoccurs and to call back with info. Noted improper drain line setup in home, unit is siphoning a bit while washing but not prohibiting unit function."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Manassas, VA 20111
Demonte S.
Job Details:
11/14/2023
Installed the Hot Water & Cold Water Valve. Tested the unit. No leaks. Unit is working as Designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Charles Town, WV 25414
Ken M.
Job Details:
11/14/2023
Customer complaint is that the doors are damaged. Unit inspected and found the right door and freezer door are dented and the freezer handle is scratched. Ordering doors and handle.; ordrng 1 W11436604 (door - r(SS)) and 1 W11223753 (nameplate) and 1 W11436967 (door - fr(SS)) and 1 W11045125 (handle)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baltimore, MD 21207
Alexander D.
Job Details:
11/14/2023
cx complaint unit not dispensing water with brand new filter in. inspected unit and verified complaint. took filter out and water started dispensing. must be issue with filter housing that wont let water thru with filter in. ordering filter housing. advised cx to order another filter we can install on return visit in case this one is bad. part in stock. scheduled return visit for 12/4; ordrng 1 W11162042 (filter housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Dover, DE 19901
Taylor F.
Job Details:
11/14/2023
Cx complaint is unit not making ice since delivered. Cycled IM and unit cycled and refilled. Ordering IM and rescheduled for 11/21/23.; ordrng 1 W11546935 (icemaker)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Aldie, VA 20105
Daniel J.
Job Details:
11/14/2023
over the range microwave light not working removd cover and found bulb failed nolonger lighting replaced and left on for a few mins so issuses occured
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Alexandria, VA 22311
Jason A.
Job Details:
11/14/2023
"CX complaint WASHER not going into hi spin. Found F0E3 overloead, F3E3inlet water error, F7E3 F7E4 basket engagement errors, Checked cold & hot water supply good flow & correct connections. Tried manual spin & agitate but no movement. Replaced cap from vanstock & got tub to agitate (Agitate action is unequal CW travel is longer than CCW) & spin. DLMS calibrate & test wash completed. Start a HEAVY DUTY wash & when load detect started unit began to grind. 2CountGearcase&Tub. Tub is rusting in several places. CX has items getting stained. See SDpics > JJ; ordrng 1 W11395618 (capacitor, JJ/VS) and 1 W11481722 (actuator) and 1 W11449840 (gearcase) and 1 W10721967 (splutch) and 1 W11513243 (inner tub) and 1 W11556728 (control)"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Clinton, MD 20735
Shane B.
Job Details:
11/14/2023
cx complaint is the outerdoor glass breaking. cx said oven was in use. no one was in the kitchen at the time. when they went back in to the kitchen the glass was broken. confirmed complaint. only the outer door glass is broken. all other parts look fine. ordering new door glass and nameplate. schedule when parts are available.; ordrng 1 W11459730 (outer door glass) and 1 W10909682 (nameplate)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Waldorf, MD 20603
Shane B.
Job Details:
11/14/2023
installed sump assebly and tested unit for cx. unit is working as desinged and did not leak during testing.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Arlington, VA 22202
Lloyd B.
Job Details:
11/14/2023
"Cx complained of a leak. Inspected the unit and found that after watching for 32 min, there was no leak. Cx would like the lower door seal replaced.; ordrng 1 W11664713 (door seal)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Sparrows Point, MD 21219
Emmanuel R.
Job Details:
11/14/2023
"Cs unit wont drain, confirmed complaint. I found the drain pump is siezed, i tried tapping on it and got it going but getting really hot and burning smells, replaced drain pump and tested unit, unit is now working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS4
Near Lititz, PA 17543
Justin L.
Job Details:
11/14/2023
Cx complaint unit not making ice. Was able to access unit and when I checked for voltage and depressed door switch found 120VAC and unit began rotating and went through harvest and fill. Inspected door and found small divit not allowing switch to depress fully. Used double sided tape to shim and verified voltage again. Cx will monitor unit checks good. Collected for service no further work needed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Reisterstown, MD 21136
Brian R.
Job Details:
11/14/2023
cx complaint is unit is not cooling at all in either section. checked unit. unit just sits with lights on. able to run tests and turn fans on and 1-4 pass with 01. found power to unit good as well as 120 to compressor and compressor red hot and busses to kick on but cant and locked. will order parts needed. as soon as parts are in office will schedule.; ordrng 1 WPW10466675 (Compressor) and 1 WPW10143759 (Drier)
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW10
Near Dundalk, MD 21222
Emmanuel R.
Job Details:
11/14/2023
"-22+22, fill it up and pressures are good for a few days , not holding pressures not holding vaccum. Replaced evap and compressor , control, thermistor , no external leaks detected with nitrogen and bubbles.. 14 degrees in Fc upon arrival , Nate techline , unserviceable leak."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fairfax, VA 22030
Demonte S.
Job Details:
11/14/2023
Installed the Access Valve & Drier. Pulled a Vacuum on the unit. Unit is holding a Vacuum. I then filled the unit with 6.25 Oz 's of 134 A. Unit is starting to Cool. Unit is working as Designed.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Severn, MD 21144
Israel R.
Job Details:
11/14/2023
Cx complains that intermittinlly cant turn the unit on. Tested unit found the buttons are failing and not making contact to initiate cycle. Works sometimes.cx also complalins of loud noise/banging during cycle .Noticed that during low spin the basket bangs on the sides. But once the spin get faster the unit catched the balance but then is really shaky. Ordering contro board and suspension. Call cx when part is in stock.; ordrng 1 W11675701 (control board) and 1 W11130362 (suspension kit)
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ08
Near Silver Spring, MD 20903
Shawn D.
Job Details:
11/14/2023
"cx complaint freezer door not closing. inspected unit confimred door not closing, found upper hinige bent. grabbed new one from v/s and installed nd tested and door now closes good and gasket seals. unit is good to go; ordrng 1 W11505709 (door hinge SD V/S), used 1 W11505709 (door hinge SD V/S) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Milford, DE 19963
Frederick R.
Job Details:
11/14/2023
Replaced mullion per prior diagnosis. Unit is now repaired and is working properly. Job is complete
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Baltimore, MD 21206
Shane M.
Job Details:
11/14/2023
installed control. unit working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Middle River, MD 21220
Emmanuel R.
Job Details:
11/14/2023
"Cs unit is not cooling,confirmed complaint, I found temps 12degrees in fc, 39 in rc, partial frost pattern. Thermistor ohmed out 21k. Unplugged unit and put my watt meter and immediatly the overload device tripped three time in a row.Compressor pulling 720watts before clicking off. Unit has a bad compressor, sealed system. Ordering compressor drier and evap . Also found the right leveling screw for the wheel is frayed so the fridge is sitting on the ground,be advise to use floor protection matt. Ordering wheel leveling screw.; ordrng 1 W11580057 (compressor) and 1 W11546692 (evap) and 1 W10803534 (screw) and 1 W11109499 (drier-tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Reisterstown, MD 21136
Brian R.
Job Details:
11/14/2023
cx complaint is unit not cooling. says unit runs and lights are on just and blowing some cold air just not getting as cold as it should in both sections. has air blowing in both sections. compressing making a loud tapping sound. compressor is making gargle or winding sounds and very hot where you cant touch and hold. unit will need compressor replaced. turned cooling off and ordered parts needed. office will schedule.; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Coupler) and 1 W11504430 (Pressure Line) and 1 W11506619 (Coupler) and 1 W11109499 (Drier) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXB07
Near Chantilly, VA 20151
Demonte S.
Job Details:
11/14/2023
Inspected the unit. Found that the cx is saying that Water will not Dispense from the Dispenser. I then put my bypass into the Water Filter Housing. No Water is Dispensing. Unit will need the Dual Water Valve & Water Filter Housing. ; ordrng 1 W11346622 (Whirlpool Refrigerator Water Reservoir) and 1 WPW10312696 (Whirlpool Refrigerator Water Inlet Valve)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS3
Near Herndon, VA 20170
Christian C.
Job Details:
11/14/2023
Cx complaint of receptacle defective. Inspected unit found receptacle for burners defective.; ordrng 4 814399 (element receptacle)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Milford, DE 19963
Frederick R.
Job Details:
11/14/2023
Replaced damper control per prior diagnosis. Tested unit in test 3 after replacedment and the damper is no longer making noise. Job is complete
We serviced a
KITCHENAID ICE MAKER
Model KUID508HPS01
Near Reisterstown, MD 21136
Brian R.
Job Details:
11/14/2023
cx complaint is unit does not make ice. unit was off. turned unit on and unit started to fill and drained and started pumping water over plate. only issue seen was drain cap was lose and water was being drained while trying to pump water to plate and unit may of been draining so it wouldnt make ice. let unit run awhile. plate and cooling line started to freeze. unit checks and runs as it should and starting to freeze a sheet of ice. job complete.
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Timonium, MD 21093
Justin S.
Job Details:
11/14/2023
the terminal block cover continuosly needs to be replaced. the unit needs the cover and screw; ordrng 1 W11662367 (terminal block) and 1 WP3390631 (screw)
We serviced a
WHIRLPOOL OVEN
Model KSGB900ESS4
Near Timonium, MD 21093
Justin S.
Job Details:
11/14/2023
replaced the main control and tested. still not sparking in bake or broil. in broil the uniut tripped the breaker. found the breaker is a gfci breaker. called tech support and spoke with a butch. the valves are at 215 and 217 ohms. the dsi board is getting 15vac between black and white. black to ground 120vac. found open between dsi white and power cord white. unit needs the harness; ordrng 1 W10911847 (HARNESS)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Cockeysville, MD 21030
Justin S.
Job Details:
11/14/2023
replaced the sump and ran diagnostics. the unit is filling washing and draining good. no leaks found. the unit is now good
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Laurel, MD 20723
Israel R.
Job Details:
11/14/2023
Customer complaint unit is agitating when the unit is first stated. I tested the unit and the unit is working fine but she said the unit was doing the complaint and she just moved it for us and now is working. I called MR and he said if the unit is agitating when the timer starts the pressure switch needs to be repalced I quoted for the water level and collected in full.; ordrng 1 WPW10248240 (water level sensor 170.13)
We serviced a
JENN-AIR RANGE
Model JDS1750FS1
Near Silver Spring, MD 20901
Shawn D.
Job Details:
11/14/2023
replaced control reinstalled old ui new ui was meesed up then plugged in and checked for errors and had none. installed the bezels and preheated oven and started heating. unit is good to go
We serviced a
WHIRLPOOL DRYER
Model WED5500SQ0
Near Burke, VA 22015
Tanner B.
Job Details:
11/14/2023
"Unit will not start, getting 120/120/240VAC at outlet and thermal fuse not reading open .. Found door switch failed .. Unit needs new door switch; ordrng 1 WP3406107 (door switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Burke, VA 22015
Tanner B.
Job Details:
11/14/2023
"Replaced compressor , refilled unit .. Allow 24hrs too cool ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near Montgomery Village, MD 20886
Roberto I.
Job Details:
11/14/2023
Replaced control and ran a test cycle. The unit worked as designed
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Gettysburg, PA 17325
Drew B.
Job Details:
11/14/2023
replaced parts tested no noise cx verified and checking good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Alexandria, VA 22314
Lloyd B.
Job Details:
11/14/2023
Cx complained the unit had no lights and would not dispense water. Inspected the unit and found the user interface on the door has corrosion on the harness and UI. Unplugged the UI and the lights and dispenses water. Unit needs new door for the harness and user interface.; ordrng 1 W10815669 (door) and 1 WPW10769076 (user interface)
We serviced a
WHIRLPOOL DISHWASHER
Model WRX735SDHW03
Near Ocean City, MD 21842
Michael E.
Job Details:
11/14/2023
CX complaint: rattling sound. Tested and verified complaint. CX played a recording and informed me that the sound seemed to be coming from the RC. I tested all fans and compressor but failed to duplicate the sound. I adjusted the level legs thinking that may calm the sound but could not verify that it would make a difference. Unit passed all tests. Unit is working properly. Job is complete
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Alexandria, VA 22314
Lloyd B.
Job Details:
11/14/2023
"Cx complained of a noise at the beginning and end of cycle and some of the buttons do not work. Inspected the unit and found the blower wheel was spinning on the motor. Unit needs new blower wheel, motor and console; ordrng 1 W11549461 (motor) and 1 W11549461 (blower wheel) and 1 W11413567 (console)"
We serviced a
KITCHENAID MICROWAVE
Model KEMS309BSS00
Near Purcellville, VA 20132
Ken M.
Job Details:
11/14/2023
"Customer complaint is that the broil element does not turn on. Customer has already replaced the element and thermostat. Unit tested and do not get 240V across the element. Unit powered down and broil connection disconnected. Unit powered on again and relay tested. Relay is not closing on the control, unit needs a new control board. Control replaced and unit retested. Unit is working properly."
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRW01
Near Alexandria, VA 22314
Lloyd B.
Job Details:
11/14/2023
Cx complained the unit leaked. Inspected the unit and found a clogged drain line. Removed all the ice and debris and made sur the unit could drain. Job complete
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Alexandria, VA 22309
Lloyd B.
Job Details:
11/14/2023
Cx complained the unit did not operate correctly. Inspected the unit and found a code of F5E2 for lock failure. The unit did not lock in diagnostics. The cx says if they press the lid lock then it starts. Unit needs new lid lock assy; ordrng 1 W10810403 (lid lock)
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Laurel, MD 20723
Israel R.
Job Details:
11/14/2023
Installed new switch and element. TEsted all burners are heating and the switch elemet is turningon the element. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Arlington, VA 22205
Jason A.
Job Details:
11/14/2023
CX complaint FRIDGE not cooling. Compressor noise. Replaced compressor & install coupler & drier. Checked for leaks & run vac. Filled with R600a. Unit is cooling > JJ
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Arlington, VA 22205
Leon
Job Details:
11/14/2023
The client's complaint is that the unit doesn't work. Confirmed the issue saying that the UI isn't working at all. Seeing that the unit was getting a 120v But Control board is owned but not giving any power to the UI Ordering both ui and control ; ordrng 1 W11618916 (Control) and 1 W11626080 (Ui)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Fairfax, VA 22030
Tanner B.
Job Details:
11/14/2023
"lid lock not engaging, f5e1 error.. found the lid / hinge on left side of lid failed causing the lock not to engage . unit needs lid, screws and hinges; ordrng 1 w11259006 (lid) and 1 wp8563965 (hinge left) and 1 wp8572974 (hinge right) and 4 wp489069 (screw)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FMS01
Near Clifton, VA 20124
Tanner B.
Job Details:
11/14/2023
"Arrived to the unit not cooling after repair , first observed the fan blade came off of condensor fan motor . Reinstalled and cycled power to unit at on/off switch .. Found compressor would come on then cut off .. Measured 120vac to inverter and 4vdc with no voltage drop . Hooked gauges to low/ high side .. both sitting at 50psi .. when compressor comes on , low side pressure drops but compressor cutting off , cant see what head pressure gets too . , then compressor cuts off .. Contatced wpl techline informed techline that after the repair the inverter getting and sending good voltage and the compressor pins all ohm to 7ohms .. ordering inverter and reordering compressor just in case .. IF invetrer makes compressor run and not cut off , check pressures and verify cooling .; ordrng 1 W10629033 (inverter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Baltimore, MD 21212
Shane M.
Job Details:
11/14/2023
cx complaint the unit freezing items in rc. found issue with control. test 141 showed open. activated actual temps on 203. ordering control harness w control; ordrng 1 WPW10224292 (harness) and 1 W11524656 (board)