Service History 508 - VIA Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Spotsylvania Courthouse, VA 22551

Robert W.

Job Details: 05/24/2023

Cx Complaint is the FC is building frost. Inspected unit and found the bottom of FC gasket not sealing against cabnet Heated and sealed gasket unit is working properly.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Dover, DE 19904

Taylor F.

Job Details: 05/24/2023

"Cx complaint is unit not heating. Tested inspected and verifed complaint. Cx explained that even after repair and shortening the vent to only 5 ft, the dryer gets very very hot. I beleive this to be an issue with the cycling thermostat. Ordering TCO kit cycling thermostat and element. Rescheduled for 5/31/23.; ordrng 1 WP3392519 (thermal fuse) and 1 WP8318268 (TCO) and 1 W10900067 (thermostat) and 1 WP3977767 (thrmst-fix) and 1 279838 (element,heater)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506ESS01

Near Richmond, VA 23221

Joseph D.

Job Details: 05/24/2023

Replaced ten faulty LEDs. Unit now illuminating . No other issues noted. Working properly

We serviced a

WHIRLPOOL DRYER

Model WGD85HEFC1

Near Mount Gretna, PA 17064

Cody H.

Job Details: 05/24/2023

"CX complains unit does not run after converting gas. Unit screen will power on but wont start cycle. Found unit will not heat nor rotate. Found unit door switch was not responding, inspected wires and found unit door switch was not plugged back in after converting gas. Tested unit after plugged in and unit now works as designed. No further work needed, CX paid service fee only. CX EMAIL CONFIRMED."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Alexandria, VA 22302

Christian C.

Job Details: 05/24/2023

Installed motor. No errors stored. Ran through diag cycle no issues. No leaks. Unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ

Near Upper Marlboro, MD 20772

Leon

Job Details: 05/24/2023

cx issue was unit wasnt giving water confirmed issue seen that the unit wasnt getting the right amount of water pressure cx said he would try and get that increaced and give us a call back if any more issue come up

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Charlottesville, VA 22911

Eric F.

Job Details: 05/24/2023

"Confirmed cx complaint unit not heating. Found tco not reading continuity. Replaced with pre-id'd part. Tested unit, unit working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS02

Near Selbyville, DE 19975

Michael E.

Job Details: 05/24/2023

"CX complaint: condensation on flipper mullion. Tested and verified complaint. I replaced the HV control, tested mullion and it is getting 120vac and is warming.in test 131. If this problem reurns, reorder mullion. Unit is now working properly. Job is complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS04

Near Manassas, VA 20110

Tanner B.

Job Details: 05/24/2023

Installed new compresor and filter drier . refilled unit . Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Kensington, MD 20895

Ricardo S.

Job Details: 05/24/2023

"new door defective.. scratches.. re-order door, also order the nameplate; ordrng 1 W10803965 (dor-fip) and 1 W11178521 (nameplate)"

We serviced a

KITCHENAID MICROWAVE

Model KHMC1857BSS0

Near Columbia, MD 21044

Robert L.

Job Details: 05/24/2023

"cx complaint not heating, found when running hihg side silent, found relay on control arcing, possible mag issue, quoted $700+ cx delined repair will buy new unit , collected $120 amex; ordrng 1 WPW10250589 (cntrl-elec) and 1 W10245183 (magnetron)"

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Silver Spring, MD 20906

Ricardo S.

Job Details: 05/24/2023

"Cx complains that the spin cycle not working, inspected unit, i ran test mode found an error code f8e1 long fill, the hot supply valve is off, unit tested several times with cx and works fine"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW

Near Camp Hill, PA 17011

Fred G.

Job Details: 05/24/2023

cx complaint unit take 2 or more cycles to dry clothes. I found unit had no air flow. I found water inside dryer vent hose. I removed water and shortened the vent hose and found air flow is now 100% better. unit now checks good.

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE01

Near Arlington, VA 22207

Lloyd B.

Job Details: 05/24/2023

"Cx complained the unit did not cool and of led issues. Inspected the unit and found that the led's need to be updated. Also, the freezer is around 30 degrees and the rc is 45 degrees. Unit needs new compressor and drier and led's. 2 techs, 2 job count sealed system tech required.; ordrng 1 W10276644 (compressor) and 1 WPW10143759 (drier)"

We serviced a

KITCHENAID RANGE

Model KSGG700EBS3

Near Berlin, MD 21811

Michael E.

Job Details: 05/24/2023

"CX complaint: all burners spark all the time. Tested and verified complaint. i found it was the second switch in the line causing the problem. Replaced switch assembly, tested unit and it is now working properly. Called WPTL to document Job is complete"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Glen Burnie, MD 21060

Dustin F.

Job Details: 05/24/2023

"CX complaint: Unit Not working or operating properlyInspected unit, confirmed CX complaints. Found Console defective and not operating. Touch screen not responding and unit relays clicking on and off back and fourth when trying to operate lower oven. Unit needs new console and controls.; (created new UIS, deleted prior attachment to UisID 346748)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Martinsburg, WV 25401

Daniel J.

Job Details: 05/24/2023

dishwasher not drying dishes on normal entered diag no errors stored ran diag rinse aide in tub heatingn heating water coming in started at 79 f made it up to 93 f checked glass items in dishwasher dry plastic wet spoke with customer inform her to let water run a few mins before starting cycle warmer water entering helps retain heat in plastic tubs customer upset with performance of unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Silver Spring, MD 20910

Roberto I.

Job Details: 05/24/2023

"CX complaint icemaker not working.Found icemaker turned off. Switched icemaker on and ran the test, it harvested and filled ok. The cx stated that it was never tutned off. I have tested units like this in the past and I found out that when the ice contrainer is full and the auger spins, some ice cume hits the icamaker switch and turns it off. Called tech line, spoke to Derek and explained my tought and what I have found out. He is subbmitting the informations to the engeneering department. The unit is good"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MW0

Near Ocean City, MD 21842

Michael E.

Job Details: 05/24/2023

"CX complaint: front right burner not lighting. Tested and verified complaint. It is sparking and we have gas flow. I replaced burner head, tested unit and it is now working prioperly. Job is complete"

We serviced a

MAYTAG WASHER

Model mvwb850yw1

Near Arlington, VA 22207

Lloyd B.

Job Details: 05/24/2023

"Cx complained the unit had error codes and did not run. Inspected the unit and found a bad drain pump, in addition when spinning the tub by hand, the bearing could be heard. Unit needs new drain pump and tub w/bearing. Service declined. Job complete; ordrng 1 W10381078 (tub w/bearing)"

We serviced a

WHIRLPOOL DRYER

Model CSP2940HQ1

Near Ashburn, VA 20147

Ken M.

Job Details: 05/24/2023

"Fuse replaced. During replacement, live roach came from inside the cabinet. Unit tested and the upper unit still will not start. Unit needs a new control and customer needs to have an exterminator out before work can be completed.; ordrng 1 W11398779 (control)"

We serviced a

JENN-AIR REFRIGERATOR

Model JBSS48E22L00

Near Ashburn, VA 20147

Ken M.

Job Details: 05/24/2023

Customer complaint is that the unit is forming ice in the freezer. Inspection of the unit found that the ice maker is leaking into the compartment. Unit needs a new ice maker.; ordrng 1 W11629269 (ice maker)

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Sparks Glencoe, MD 21152

Justin S.

Job Details: 05/24/2023

cx says the unit still is not drying the clothes at the end of the cycle. unit passed vent test kit check. dryness set to mid. replaced the thermistor and went over setting the unit to a more dry when they want the clothes to come out more dry. the unit is now good

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Red Lion, PA 17356

Sal R.

Job Details: 05/24/2023

CX comoplaint was that the unti would not start a wash cycle. IO foudnt hat the lid strike was fragmented and would not set in the lid lock. I was abel toa ccess and replace the stike (W11457841) and unit test good.; used 1 W11457841 (lid strike) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS20

Near Sterling, VA 20164

Jason A.

Job Details: 05/24/2023

CX complaint MW+O Oven temps are on the cool side. There was a +30 calibration. Manual component activation to test bake element is heating. Preheat to 350F & tried to log & avg temps. Temps are very erratic - did not follow a low then hi trend > JJ; ordrng 1 W11448962 (Oven Apl Mgr) and 1 W11598120 (sensor oven) and 1 W11545804 (bake element)

We serviced a

WHIRLPOOL WASHER

Model PAV2300AWW

Near Hershey, PA 17033

Cody H.

Job Details: 05/24/2023

Was able to access unit and replace parts per previous visit. Tested unit and unit is now working as designed. No further work needed. CX EMAIL CONFIRMED

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ0

Near Waynesboro, PA 17268

Andrew S.

Job Details: 05/24/2023

"Cx complaint is that the unit is not finishing cycles, it will just restart the cycle before it spins. I found no error codes. I unplugged the unit and checked the connections. When I plugged the unit back in i found that it started into a cycle immediately and began filling. I canceled the cycle and then followed the step in SP W10683100. I found that the unit did not restart. I found that the control we received was a used control. I am reordering the control. Please contact cx when the part is available to schedule the return visit.; ordrng 1 W10581897 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near New Market, MD 21774

Ricky E.

Job Details: 05/24/2023

customer stated that the unit wasnt drying. verified issue. fnd loose connection at the terminal block. secured connection verified operation and fnd units vent is clogged.. customer to have someone correct the issue

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Mineral, VA 23117

Thomas B.

Job Details: 05/24/2023

Cx complaint unit is not working properly inspected unit found vents blocked educated cx on proper loading tips also found ice maker top water line frozen thawed and tested the ice maker now functions Normally checked freezer everything is frozen solid and building up some freezer burn and working as designed. Unit now functions Normally

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Marshall, VA 20115

Ezra M.

Job Details: 05/23/2023

"fill tube working normally. cycled ice maker, found ice maker not releasing all ice cubes fully, so overfilling and leaking into ice bucket. will need ice maker.; ordrng 1 W11557001 (ice maker)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Mechanicsburg, PA 17055

Fred G.

Job Details: 05/23/2023

cx complaint unit does not heat at all. i found magnetron was faulty. replaced mag and found unit now checks good.

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Warrenton, VA 20186

Ezra M.

Job Details: 05/23/2023

"oven not heating due to cooling fan not getting up to speed, used manual activation, verified issue with upper cooling fan. found wire harness out of position, blocking cooling fan. relocated wires to proper position, tested fan, working properly. preheated oven to verify proper operation."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cartersville, VA 23027

Joseph D.

Job Details: 05/23/2023

"Replaced failed belt, existing belt about and inch too long creating water level issues ; ordrng 1 W11239857 (Belt for van stock DJVS), used 1 W11239857 (Belt) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089BEM03

Near Round Hill, VA 20141

Daniel J.

Job Details: 05/23/2023

per notes from 5/17 heated and installed right and left rc door gaskets and installed rail mullion checked seals and verified sealing

We serviced a

MAYTAG DRYER

Model MED6230RHW3

Near Richmond, VA 23225

Chris B.

Job Details: 05/23/2023

cx comp unit will not heat insp unit conf cx comp found wire not seated on elm seated wire tested unit wroking as desighned

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Hampton, VA 23666

Orbie

Job Details: 05/23/2023

cx complaint unit not unlocking. checked unit found no current issues. unit working as designed. advised cx to monitor future operation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF550SAHB

Near Alexandria, VA 22310

Lloyd B.

Job Details: 05/23/2023

Cx complained the unit would trip the breaker. Inspected the unit and found that it was miswired at the junction box. Fixed wiring issue and tested and it now powers on without tripping the breaker. Job complete

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Hampton, VA 23666

Orbie

Job Details: 05/23/2023

"cx complaint unit jumping around. checked unit found suspension bouncing after being pushed down. replaced suspension. tested unit. working as designed. had a discrepancy w/ S code, called tradecare. was advised S code just coveres capacitor and has nothing to do w/ suspension. advised she would give a courtesy auth # facia locked up on me where none of the buttons worked. f2e1, f1e2. ordering control and facia.; ordrng 1 W11478526 (facia) and 1 W11419171 (control)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Dumfries, VA 22026

Tanner B.

Job Details: 05/23/2023

Installed new dispenser and tested unit. No leaks . Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Stafford, VA 22554

Robert W.

Job Details: 05/23/2023

"Replaced gearcase, washplate, splutch calibrated and tested unit is working properly."

We serviced a

KITCHENAID COOKTOP

Model KCGD506GSS05

Near Fairfax, VA 22031

Christian C.

Job Details: 05/23/2023

Installed bezels. Unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model WFW8540FW1

Near Clifton, VA 20124

Richard B.

Job Details: 05/23/2023

"CX complant. PRESSURE SENSOR ERROR CODE . iNSPECTED unit and found pressure sensor error code and door lock error , Cleared errors and tested unit by doing diagnostic test . Unit working as designed. If CX calls back , Will need ACU W11201290. cOLLECTED 120 service call. RB"

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Columbia, MD 21044

Robert L.

Job Details: 05/23/2023

"cx complaint not heating, unit was in storage at maintence shop, no power outlet close, found blown TCO, replaced TCO from pre-id, tested thermal, heater , tstats , inspected rollers and belt, all tested ok, to be instaled at later date"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Springfield, VA 22150

Lloyd B.

Job Details: 05/23/2023

Cx complaine the magnets were falling out of the gaskets. Installed new gaskets and applied heat around for a better seal. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Edgewood, MD 21040

Neil H.

Job Details: 05/23/2023

REPLACED THE BAKE IGNITOR AND THE OVEN VALVE UNIT WORKING AND TESTED GOOD.

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Severna Park, MD 21146

Alexander D.

Job Details: 05/23/2023

"cx complaint unit shuts off before clothes are dry. will be stuck on sensing then just eventually turn off. also sometimes unit wont power on but light inside is working. cx will have to unplug unit and plug it back in to get it to power on. inspected unit, only have f2e1 stuck key error stored, possible power button is getting stuck sometimes. unit is running and heating good. have good airflow coming out of vent. tried to run test cycle but it shuts off within 5sec of turning drum and steam valve. ordering control panel for f2e1 and unit not powering on somtimes. and ordering control, moisture sensor and thermistor for other issues. call cx to schedule return visit once we have eta on parts; ordrng 1 W11618917 (control) and 1 W11413567 (control panel) and 1 WPW10298258 (moisture sensor) and 1 WP8577274 (thermistor)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Marshall, VA 20115

Ezra M.

Job Details: 05/23/2023

"installed float switch and drip tray, ran full diag cycle, unit working properly. advised cust unit missing clip on drain hose at water inlet, not covered, cust stated will find or order."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Odenton, MD 21113

Alexander D.

Job Details: 05/23/2023

"cx complaint unit not drying dishes. cx cannot find receipt to prove unit is still in warranty. advised cx i need to see receipt to prove unit is less than 1yr old since theres noting in date of purchase space in entitlements. went over oow pricing and cx declined service. cx will try to get copy of receipt. no service provided, no money collected"

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Stone Ridge, VA 20105

Richard B.

Job Details: 05/23/2023

"Microwave not secured. Prior diagnosis found unit needs install kit. After ordering install kit and inspecting kit , found the microwave opening needs to be 17.5 inches from top of rail for the microwave to fit. Currently opening is only 15 inches , advised CX to have builder open up the hole so microwave fits. Further work needed. CX has a pic of opening dimensions. Kit is on site. RB; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Shermans Dale, PA 17090

Fred G.

Job Details: 05/23/2023

"cx complaint unit isnt agitating and is making noise. inspected unit and entered diag and found f0e3, f7e6. i found drive pulley and belt were worn. I also found drive motor winding has failed. called office to get the approval. replace drive pulley, belt and motor with van stock and found unit now checks good.; ordrng 1 W11283592 (MOTOR (FG VS)) and 1 W10721967 (cam (FG VS)) and 1 W11239857 (belt (FG VS)), used 1 W11283592 (MOTOR), 1 W10721967 (CAM), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS00

Near Alexandria, VA 22310

Lloyd B.

Job Details: 05/23/2023

Cx complained the unit did not make ice. Cx says the unit has been working and wants a refund for the ice maker and labor. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS20

Near New Market, MD 21774

Bernard M.

Job Details: 05/23/2023

"Cx complaint, F8E0 low fan speed, displays while trying to preheat. Entered diag and found error code F8E0 stored 3 times. Removed unit from wall and accessed the control and found proper voltage. Checked and found improper voltage at P5 connector. Replaced control usimg pre-id parts, activated fan at component activation and it ran on high and low. Set preheat to 350 and it reached temp. Contacted TL to document whats been done, if cx calls back with same issue, the main harness may need repaired. The unit runs as designed."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Henrico, VA 23233

Thomas B.

Job Details: 05/23/2023

Cx complaint unit is not working properly inspected unit found lots of debris underneath the unit when unit was weighted down it would grind on debris showed cx this is a hair salon so Alot of debris and hair accumulates removed hair wrapped around pulley Also Educated cx on proper loading tips. Tested unit now functions Normally

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Manheim Township, PA 17540

Justin L.

Job Details: 05/23/2023

Cx complaint of buzzing noise. Was able to access unit and found drain pump shorted out control. Ordering pump and control and setting return for Thur 5/25/23; ordrng 1 W11399437 (drain pump) and 1 W11513246 (control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Catonsville, MD 21228

Dustin F.

Job Details: 05/23/2023

"CX complaint: Unit now makes ice but wont dispense. Inspected unit, found auger motor stuck and chute assembly cracked creating air leaks in unit. Unit needs new coupler,shaft spring, chute assembly, washer, and auger motor for repair.Auth#; ordrng 1 WP2220458 (Coupler) and 1 W10852956 (shaft spring) and 1 W11573761 (Chute) and 1 WP2305382 (washer) and 1 W11202789 (auger motor for dispenser)"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Monrovia, MD 21770

Ricardo S.

Job Details: 05/23/2023

"Cx complains about an error code on display, inspected unit, the panel reset by itself, i ran test mode... found an error code f6e0 communication error, per tech sheet unit need console.. order control just in case; ordrng 1 w11600370 (console assy ss)"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Rosedale, MD 21237

Shane M.

Job Details: 05/23/2023

cx complaint the unit isnt starting cycle. found lidlock error. ordering lidlock w bezel.; ordrng 1 W11643703 (bezel) and 1 W11513248 (lidlock)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDE3

Near Unionville, VA 22567

Eric F.

Job Details: 05/23/2023

"Cx thought unit had ten year warranty on it, explained that warranty only covers some parts and no labor or diagnostic. Cx refused service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Baltimore, MD 21223

Dustin F.

Job Details: 05/23/2023

"CX complaint: Entire FC filling with frost. overcooling.MArks all inside unit from delivery.Upon arrival, Unit was unplugged and defrosted. i inspected unit and documented all damage/scuff marks inside and contacted WP TL spoke to Sterling WE found cabinet/frame damage and 1 of the mullions not sealing, allowing air into FC from cabinet defect, he documented unit as unrepairable and advised me to shift CX to WP CS. i gave the CX the and the WP CS number.;"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Woodbridge, VA 22193

Tanner B.

Job Details: 05/23/2023

"Cleared the blower wheel of debris , tested unit.. noise/ rumble from unit went down about 70%.. ordering rollers and belt to replace all rollers , belt and pulley ..; ordrng 2 wpw1031473 (rollers)s and 1 W11162091 (belt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Alexandria, VA 22303

Lloyd B.

Job Details: 05/23/2023

Cx complained of frost. Inspected the unit and fdound the door was not fully closing. The lower basket was off of the rails. Reinstalled basket and tested and the door now shuts fully. Melted frost. Job complete

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Fairfax, VA 22033

Richard B.

Job Details: 05/23/2023

"Changed sump , fill valve and control. Tesrted and working as designed. Job completed, RB"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KWH0

Near Fredericksburg, VA 22405

Robert W.

Job Details: 05/23/2023

"Cx Complaint is the unit isnt drying. Inspected unit and found error F10E2 fan motor error Ohm out vent and found its on the lower side of in range also ohm out element and found its also on the lowerside of being in range, the dispenser is good and is in the middle of being in range. Ordering vent and element; ordrng 1 W11649995 (Vent)"

We serviced a

KITCHENAID RANGE

Model KSGG700EBS2

Near Springfield, VA 22150

Jason A.

Job Details: 05/23/2023

CX complaint RANGE noise & LF burner flickers / F2E1 stuck error code. cleared code & replace parts. Test all components in test mode. Fan runs.Ccooktop burners all working. NO GAS LEAKS > JJ

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Parkville, MD 21234

Shane M.

Job Details: 05/23/2023

cx complaint both handles can very loose. can confirmed. removed & tighen mount points & tighten handle. unit working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Hampton, VA 23669

Orbie

Job Details: 05/23/2023

"cx complaint unit not working. verified complaint 70*FC and 70*RC. checked amp at compressor. 0.31 amp running. unplugged unit, 15amp on start up, 0.31 amp running again. tried using start relay from VS. unit still not running. unit needs sealed system repair. all parts and labor CBE. cx Paid $120. only 2 compressors and evap in stock. advised cx we will call her when parts are in stock.; ordrng 1 WPW10466675 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer) and 1 w1156635 (coupler)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Towson, MD 21204

Brian R.

Job Details: 05/23/2023

called parts to go over parts issue and not all parts sent. job shows O-O-W and nothing paid for yet. advised they are calling cx to cancel job for today. cx will need to pay for everything and then reschedule. 3 parts show thats needed.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Etlan, VA 22719

Danny R.

Job Details: 05/23/2023

IMNSTALLED ICEMAKER STILL NO WATER FOUND LINE bent and conection to water vavle loose reinstalled aND STRAITED FEED LINE FROM WATER VAVLE NOW CHECKSOK

We serviced a

JENNAIR MICROWAVE

Model JMC2430DS01

Near Towson, MD 21204

Brian R.

Job Details: 05/23/2023

came out and replaced blower fan. convection fan not sent. had unit open and ran as well as put unit back and tested and ran unit with cx and she said unit is quiet as can be and good. job complete.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Culpeper, VA 22701

Danny R.

Job Details: 05/23/2023

installed parts checksok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Baltimore, MD 21230

Dustin F.

Job Details: 05/23/2023

"CX complaint: oven wont work, not clickijngInspected unit, confirmed CX complaint. did not see glow igniter comming on. checked it for resistance and it read 'Open' and was NOT getting voltage when called for. replaced igniter then tested, igniter still not getting voltage. found board bad as well. replaced board and tested unit again. Unit now works as intended."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Palmyra, VA 22963

Kyle A.

Job Details: 05/23/2023

Replaced parts and tested unit and unit is now as designed.

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Timonium, MD 21093

Brian R.

Job Details: 05/23/2023

cx complaint is oven does not work again. said its been repaired before. units O-O-W and she knows. tested and checked unit. all burners check. had 120 going to ignitor but not getting hot. also whoever replaced ignitor before cut the wires so they didnt have to pull unit. picture taken. went over unit and parts and she said she past last guy 500 to fix. said she didnt know we were coming and son not here as he was paying. advised i would write unit up and order parts and he can just call us about repair.; ordrng 1 WPW10556708 (Control 156.91) and 1 W11176454 (Ignitor 76.40)

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Hampton, VA 23661

Orbie

Job Details: 05/23/2023

cx complaint unit not going through full spin. checked unit found no codes present. found unit not level causing unit to shut down mid cycle. leveled unit. tested unit working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Bethesda, MD 20814

Roberto I.

Job Details: 05/23/2023

"CX complaint keys not responding.Confirmed complaint, unable to run diagnostic. Found control panel overlay detached and steam getting inside and damaging the UI. Ordering UI W11460962. Pre id console to be installed on return.; ordrng 1 W11460962 (UI)"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Virginia Beach, VA 23452

Carl A.

Job Details: 05/23/2023

"cx complaint of unit not working,checkedu nit to find no error codes at this time.pulled unit apart to find that an open heating element and open thermal fuse,replaced both parts tested unit works as designed; ordrng 1 WP3387747 (Element CA / VS) and 1 W10909685 (fuse-thrml CA / VS), used 1 WP3387747 (Element CA / VS), and 1 W10909685 (fuse-thrml CA / VS) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Spotsylvania Courthouse, VA 22551

Eric F.

Job Details: 05/23/2023

Could not confirm cx issue with unit smelling. Unit is spotless, home is spotless, no mold or residue built up in unit, dishes are completely clean with no streaks or dried on residue. Cx states that the smell is stronger after the cycle ends but dissipates as the dishes cool down and fully dry out. Documented issue with techline, charged cx 120 diagnostic.;"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDB01

Near Alexandria, VA 22309

Demonte S.

Job Details: 05/23/2023

"Installed the Compressor, Couplers & Access Valve. Pulled a Vacuum on the unit. Unit is holding a Vacuum. I then filled the unit with 1.7 Oz's. Unit is working as Designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Falls Church, VA 22042

Jason A.

Job Details: 05/23/2023

CX complaint FRIDGE no cool. Noisey then stops. FC rails are binding. No close assist. Called office to sched. Parts in stock. 2CountSealSyst > JJ; ordrng - 2CountSealSyst and 1 W10625067 (FC rail L) and 1 W10625068 (FC RAIL R) and 1 W11109499 (Dryer) and 1 W11504445 (Dryer coupler) and 1 W11504447 (Dryer coupler) and 1 W11574734 (Compressor kit) and 1 W11504431 (Compressor coupler) and 1 W11504415 (Compressor coupler) and 1 W11506621 (Compressor coupler)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Harrisburg, PA 17110

Fred G.

Job Details: 05/23/2023

"cx complaint unit is making noise and the vent inside looks burnt. inspected unit and found heater vent has normal dark color to it due to the heating element beint there. I also found idler and belt were worn. replace both with van stock and found unit now checks good. ; ordrng 1 341241 (belt (FG VS)) and 1 WP691366 (idler pulley (FG VS)), used 1 341241 (belt), and 1 WP691366 (IDLER pulley) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Falls Church, VA 22042

Jason A.

Job Details: 05/23/2023

CX complaint DW door not closing. Replaced door panel. Door clicks at lower swing. Secure harness support. Square up unit to counter > JJ

We serviced a

WHIRLPOOL WASHER

Model WTW5840BW0

Near Harrisburg, PA 17111

Fred G.

Job Details: 05/23/2023

"cx complaint clothes are wet at end of cycle. entered diag and found 0 saved error codes. ran auto test and found unit did finish with out issue. I found on a high manual spin the the unit shakes hard empty. I found suspension was weak. unit needs suspension, gearcase, spin basket, drive pulley, drive belt, 2 call count to correct issue. advised cx basket ships to them and once in they will call to set up a return visit.; ordrng 1 W11454372 (gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W10521298 (spin basket) and 1 W10528947 (hub)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Richmond, VA 23229

Chris B.

Job Details: 05/23/2023

cx comp unit will not wash dishes no stored errors apon arrival ran unit threw diag mode twice no errors accured cx satted she does not want unit fixed she want unit replaced advised cx to whp cx service line also called tech line while in home spoke with rich stated unit is working as desighned if cx call back and nothing wrong with ubnit cx will owe sc

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Chesapeake, VA 23323

Zachery R.

Job Details: 05/23/2023

"replaced gearcase, calibrated and tested, unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW01

Near Linden, VA 22642

Ezra M.

Job Details: 05/23/2023

"no ice production. water dispenser working. removed ice maker cover to cycle ice maker, full of ice. will need new ice maker. cust wants to think over quote."

We serviced a

KITCHENAID RANGE

Model KSEG700ESS3

Near Chesapeake, VA 23322

Zachery R.

Job Details: 05/23/2023

"replaced all parts, tested, unit working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Baltimore, MD 21211

Justin S.

Job Details: 05/23/2023

replaced the adjusters and tested. the unit is now good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Chesapeake, VA 23322

Zachery R.

Job Details: 05/23/2023

"cx complaint slow ice production. checkd unit, come to find slow water flow, removed filter, tested, water flow is the same, removed water supply, tested, water supply is decent. come to find defective valve, ordering valve to complete repair.; ordrng 1 W11546685 (valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Bethesda, MD 20814

Roberto I.

Job Details: 05/23/2023

Replaced parts. Unit tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near Arnold, MD 21012

Israel R.

Job Details: 05/23/2023

Customer complaint unti is leaking just like last time. Found the tube is clogged up again. clear tube and tested. Unit is back to normal operations. Qutoed for tube replacement Owes 162.18 for new tube.; ordrng 1 W11409190 (Drain tube 35.08)

We serviced a

MAYTAG WASHER

Model MVWB850YW0

Near Washington, DC 20008

Samuel R.

Job Details: 05/23/2023

cx complaint unit is not drainimng.inspected unit and found unit to drain.further inspection found unit tubs to not separate anbd cause unit to stop cycle thinking its over loaded.tried removing wash plate.unit will need a new tub and outer basket with shaft gave cx a qoute and will just replace unit

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Manassas, VA 20112

Tanner B.

Job Details: 05/23/2023

Installed new compressor and filter drier .. vac unit down and refilled unit w/ 1.98oz r600.. low side pressure sat at -4in .. allow 24hrs too cool

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Hopewell, VA 23860

John P.

Job Details: 05/23/2023

CX complaining unit stopped cooling checked the unit found brown wire separated at harness ordering harness ; ordrng 1 W11650660 (Heater harness)

We serviced a

JENN-AIR COOKTOP

Model JGD3430GB00

Near Virginia Beach, VA 23454

Carl A.

Job Details: 05/23/2023

replaced all electrodes tested unit works as designed

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Parkville, MD 21234

Shane M.

Job Details: 05/23/2023

cx complaint the unit isnt spinning. found F7E6. tried testing unit. can hear shifter moving. no action at drive motor. ordering drive motor w belt.; ordrng 1 W10890624 (motor) and 1 W11239857 (belt)

We serviced a

WHIRLPOOL WASHER

Model MVWB855DC2

Near Suffolk, VA 23435

Austin D.

Job Details: 05/23/2023

"cx complaint the unit is not draining as it should. checked the unit and found no kinks or anything blocking the line internally. therefore, i checked the pump. pump was working for me at the time but the cx states its intermitten and takes a day sometimes to drain all the water out. seems as if the pump is over heating and then drains whenever it is cooled down for a bit. had error codes f9e1, f9e2. checked ober whole unit and did find oil leaking from the gearcase. i advised cx of the issue but she wanted to just fix the drain at this time. advised cx i can do that but i cannot guarentee the unit will last long with the gearcase in the shape it is in. cx agreeed. replaced pump. tested and checked for leaks. no leaks present. unit is running as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS03

Near Chambersburg, PA 17202

Andrew S.

Job Details: 05/23/2023

Per previous diag I was able to access and replace the evap fan/harness and control. I then repowered the unit and found that it is now functionign as intended. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Suffolk, VA 23435

Austin D.

Job Details: 05/23/2023

came out to resolve the issue disassemlbed the unit as needed. replaced the filter drier and added a coupler. vac the system down and pressure held. added r600 and tested operation. unit is running as designed. pressure holding at -2 and amp draw 1 amp. unit is good to go. advsied cx to monitor for 24 hours. cx agreed.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Baltimore, MD 21213

Shane M.

Job Details: 05/23/2023

cx complaint the unit isnt starting cycles. found F5E3. unit passed test cycle but tried to start a quick wash. lidlock popping. ordering lidlock w control; ordrng 1 W11626074 (control) and 1 W11513248 (lidlock) and 1 W11643703 (bezel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Virginia Beach, VA 23456

Zachery R.

Job Details: 05/23/2023

"replaced led, tested, unit working as designed."

Contact Us Today

Learn More About Us