We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Mount Airy, MD 21771
Brian R.
Job Details:
11/15/2023
cx has a few issues with unit after being delivered a few weeks ago. door strike broke as door does not close right and unit leaks. checked unit to find screw heads on left hindge pushed through and thats why door wont shut right and maybe why strike broke and causing unit to leak. will need to order inner and outter door and well as 2 platic corner iserts as there broke as well. outter door is also dented. will order parts needed then will check unit again as parts need to be replaced first. office will schedule.; ordrng 1 W11461694 (Outter Panel) and 1 W11559689 (Inner Door) and 1 W11579566 (Insert)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Leesburg, VA 20176
Ricky E.
Job Details:
11/15/2023
"builder stated that the unit wasnt starting. ran unit and unit started, ran and drained with no issues.. ran service mode and fnd no error codes. rest control in diag, unit cks ok..."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details:
11/15/2023
Adjusted door seal for freezer door
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lebanon, PA 17042
Cody H.
Job Details:
11/15/2023
"CX complains unit is not spinning. Found unit to show f7e7 error. Ran unit through diagnostic test, unit went through test with no issues. Tried to run unit through quick cycle and unit would flash sensing but would not run through cycle. Unit will need control replaced for repair. ordering control. Ordering absorbing pad to replace the worn ones from running off balance. Office to schedule with cx when all parts arrive.; ordrng 1 W11513246 (control) and 4 WP8564458 (absorber)s"
We serviced a
WHIRLPOOL DRYER
Model LG6881XTW0
Near Woodbridge, VA 22192
Robert W.
Job Details:
11/15/2023
Cx Complaint is the unit isnt heating. Inspected unit and found unit is making alot of noise scraping found seals for drum failed causing the noise also found radiant sensor not working properly. Ordering Rollers and seals and radiant sensor to correct issue.; ordrng 1 349241T (Roller) and 1 279408 (Drum seal) and 1 279441 (Drum seal) and 1 WP338906 (Sensor)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lebanon, PA 17046
Cody H.
Job Details:
11/15/2023
"While inspecting part, found spinbasket to be DOA. will need to reorder spinbasket for repair.; ordrng 1 W10554251 (spin basket (reorder))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Fort Washington, MD 20744
David J.
Job Details:
11/15/2023
Customer complaints that in the middle of the night the door alarm was going off all night with the door shut and also after filter was changed. It still said 0% on filter and it needed to be replaced. Arrived today and inspected unit and could not verify all complaints found no noise was being made other than normal Checked all door switches and found they were all properly working. Icemaker is making plenty of ice and ice is full opened water filter door and closed and filter. Status was changed to 100%. All LEDs are working properly. Customer did not get any kind of video to show issues Ordering consul for return visit just in case one that was installed could be malfunctioning will replace when part arrives.; ordrng 1 W11579559 (Console)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319LSS00
Near Nottingham, England
Alexander D.
Job Details:
11/15/2023
"cx complaint hood fan doesnt seem to be working properly, condensation on door when cooking water on cooktop even with fan on highest setting. inspected unit. fan is blowing out the top good. showed cx the fan will hold a piece of paper to bottom of unit even on the lowest setting. advised cx unit is operating as designed and if she wants something that will suck up all steam from cooktop then she would need to buy an actual hood or downdraft. cx understands"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Bunker Hill, WV 25413
Ezra M.
Job Details:
11/15/2023
"not washing. unit storing error f7-e1 as only error, ran diag cycle, could feel wash motor attempting to turn but not working. replaced sump with motor, ran diag cycle. still not washing, verified resistance of 10 ohms from control thru motor. ordering control.; ordrng 1 W10906426 (cntrl-elec)"
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW4
Near Wernersville, PA 19565
Justin L.
Job Details:
11/15/2023
With the assistance of CH was able to access unit and replace parts. Tested unit and unit checks good no further work needed
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Currituck, NC 27929
Branden R.
Job Details:
11/15/2023
cx complaint unit leaking and f8e4 error code . tested and found small amount of water in catch pan . tested unit and unit doesnt seem to be leaking for me . ordering door seal and gasket for repair. ; ordrng 1 W11664713 (door seal) and 1 W11483553 (gasket)
We serviced a
WHIRLPOOL DRYER
Model WED8000BW0
Near Palmyra, PA 17078
Justin L.
Job Details:
11/15/2023
Cx complaint screeching noise. Cx had parts that they wanted installed. After stating we dont warranty parts that cx supply and quoting service and labor cx agreed. Replaced idler and rollers. Unit now checks good no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Aydlett, NC 27916
Branden R.
Job Details:
11/15/2023
"cx complaint unit not making ice , checked unit and found fill tube checked good with no debri or ice built up in fill cup . tested valve checked good along with ice maker , tested fill tube and found water not traveling threw fill tube . ordering new fill tube for repair to unit .; ordrng 1 W11677731 (fill tube)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Newark, DE 19711
Taylor F.
Job Details:
11/15/2023
Cx complaint is unit not draining. Found fabric lodged in drain pump. Removed fabric and unit is now working as designed. job is complete. Cx paid for SC by CC.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Sterling, VA 20165
Jason A.
Job Details:
11/15/2023
CX complaint FRIDGE no cool. Arrived at address & CX has left a bowl of water in FC. Water completely froozen & CX states it has been frozen since last service. Checked running pressures are good & good watt draw. Good evap frost pattern > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Jacobus, PA 17407
Drew B.
Job Details:
11/15/2023
replaced compressor and pulled 30 in vac see pic and also filled to scale 5.25 oz r134a and reading 5 on low when reached desire scaled amount allow 24 hrs to cool. no signs of leaks and restrictions today .
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Leesburg, VA 20176
Ricky E.
Job Details:
11/15/2023
"customer stated that the units micro wouldnt start and the lamp was out. verified issue and tried to pull the unit forward, and the unit wouldnt move. fnd faulty install causing the issue, see pics.. the unit was stuck in the cab. the customer must have the unit uninstalled by home depot. the unit may be damaged by the install, but am unable to verifie the issue... please email customer a copy of this po"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Hershey, PA 17033
Fred G.
Job Details:
11/15/2023
i was able to access unit and replace the sump and motor as per previous tech. i found unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Wyoming, DE 19934
Frederick R.
Job Details:
11/15/2023
CX complaint is WM no op. Replaced lid lock and same result. New control installed before bad drain pump and pump fried new board.Reordering control and drain pump. Also ordering lower harness. Cannot reschedule due to part availability; ordrng 1 W11396717 (drain pump) and 1 W11621180 (control Reorder) and 1 W11568984 (harness)
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS05
Near Williamsburg, VA 23188
Lucas R.
Job Details:
11/15/2023
"cx complaint lettering dim and hard to see, checked unit, cooktop shipped to cx has same lettering, coooktop sent from office has same lettering, called techline spoke with robert, documented pics, advised to refer cx to customer service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Boiling Springs, PA 17007
Bernard M.
Job Details:
11/15/2023
"Cx complaint unit leaks. Inspected and found water leaking at the bottom left side. Water comes down through inside of door. Removed front panel and found the vent assembly leaking. The inner gasket is wrinkled and doesn't secure to deflector. Replaced vent assembly, ran test cycle and no leaks were found at end. Cx paid $324.39 for full repair. Unit checks good"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Williamsburg, VA 23185
Lucas R.
Job Details:
11/15/2023
"cx complaint no operation, checked unit found open thermal fuse, per cx unit got very hot on last cycle, replaced thermal fuse, element looked warped, replaced thermal fuse, element, and operating thermostat, element cycled 152 degrees high heat, 140 med, and 130 low, unit working as designed. called techline to document.; ordrng 1 WP3387134 (thrmst-fix LRVS), used 1 WP3387134 (THERMOSTAT LRVS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Leesburg, VA 20176
Ricky E.
Job Details:
11/15/2023
"customer stated that the unit fzr lamp was out. verified issue and light switch stuck closed.. reset switch and heated the switch, unit cks ok.."
We serviced a
WHIRLPOOL RANGE
Model KFGG504KPS3
Near Churchville, MD 21028
Neil H.
Job Details:
11/15/2023
REPLACED THE ORFICES AND RF HOLDER
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near New Freedom, PA 17349
Drew B.
Job Details:
11/15/2023
replacded all parts successfully replaced parts and tested all functions work and now checks good no leaks no noises and oil.
We serviced a
KITCHENAID DISHWASHER
Model KDTM384ESS1
Near Bunker Hill, WV 25413
Ezra M.
Job Details:
11/15/2023
"unit storing errors f7-e1 and f6-e1, unit filling, can hear diverter motor, not spraying, no errors for motor stored. ordering control and sump assy.; ordrng 1 W10805015 (pump&motor) and 1 W10854228 (cntrl-elec)"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Mount Airy, MD 21771
Brian R.
Job Details:
11/15/2023
came out and replaced hinges and adjusted door and now unit checks. light goes out and unit starts every time door is closed. job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRE00
Near Lusby, MD 20657
Shane B.
Job Details:
11/15/2023
"arrived and cx said unit had started making ice. he says a few times hes tried getting water or ice and the dispensor doesnt work. he hears a buzzing from rear of unit but no water flows, same with ice. hears a buzzing but nothing dispenses. cx cycles power then dispensors work again. i installed IM and tested, IM is working. tested water dispensor several times but could not repliacte the issue. cx said it seemed the entire unit stopped cooling, fans stopped running. issue is most likely control board. ordering part. cx paid in full. schedule when availble.; ordrng 1 WPW10453401 (elect control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV03
Near Camp Hill, PA 17011
Fred G.
Job Details:
11/15/2023
"i was able to access unit and replace the compressor, evap, filter/dryer as per previous visit. I was able to pull system into a 30in vacuum that i found to hold for 30mins. I then charged system with 56g of R600A. i found units low side to be pulled into a vacuum. I found no frost pattern to be produced. I then discharged system and charged system with 140psi of nitrogen. I found within the 15min that i waited for TL that it lost about 2-3psi. unit to be sent for review for exchange. once I hear back from WP I will reach out for a ship job to call cx with results.; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Bethesda, MD 20817
Emmanuel R.
Job Details:
11/15/2023
"Cs unit is leaking , Couldnt confirmed complaint, no leaks detected but has error codes for f6e4 float switch open , f6e1low or no water, f9e4 lower spray arm failure. Test cycle completed ok. Intermitten issue, ordering lower spray arm and water valves. Valve si seeping and lower spray arm is frayed.; ordrng 1 W10860176 (spray arm lower) and 1 W10648041 (valve-inlt)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHB1
Near Providence Forge, VA 23140
Lucas R.
Job Details:
11/15/2023
"cx complaint unit not draining, checked unit found water in bottom of tub, 120 vac to pump, replaced pump, ran cycle with cooking oil to clear suds, and adjusted drain hose, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near North Bethesda, MD 20852
Roberto I.
Job Details:
11/15/2023
"CX complaint washer not starting. Inspected unit, found lid lock stuck n locked position with the lid open. Resetted power but it didn't unlock. Replaced lid lock using pre id part. Ran a drain and spin cycle, the unit worked as designed, the lid lock locked and unlocked ok."
We serviced a
WHIRLPOOL RANGE
Model GFE471LVS0
Near Winchester, VA 22601
Ezra M.
Job Details:
11/15/2023
"left rear element not working, front left and front right elements only work on high, do not cycle heat, center of front right element not heating. ordering left rear and front right elements and inf switches for both front elements.; ordrng 1 WPW10149355 (switch-inf FR) and 1 WPW10169580 (switch-inf FL) and 1 W10823711 (elmnt-surf back left) and 1 W11517959 (element, front right)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Petersburg, VA 23805
Chris B.
Job Details:
11/15/2023
cx comp unit left rear elm will not work insp unit conf cx comp found rr elm open unit will need rr elm to complete repair; ordrng 1 W10248261 (element) and 1 3148951 (switch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Nottingham, MD 21236
Alexander D.
Job Details:
11/15/2023
"replaced sump asm. tested unit, no leaks. unit is now working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Woodbridge, VA 22192
Robert W.
Job Details:
11/15/2023
Replaced IM and tested unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Hyattsville, MD 20783
Brian F.
Job Details:
11/15/2023
"Cx states unit shaking/vibrating during spin. Tested and confirmed, ran manual high speed spin, unit shakes and vibrates significantly, gearcase loud. Found play between drive hub and gearcase shaft, also play in gearcase shaft. Ordering gearcase, washplate, and drive hub parts.; ordrng 1 W11454734 (gearcase) and 1 W10752283 (washplate) and 6 WP8533953 (screw)s and 1 W10528947 (drive hub kit) and 1 W11385424 (retainer)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ2
Near Silver Spring, MD 20902
Brian F.
Job Details:
11/15/2023
"Installed new tub, reassembled unit and powered on. Ran 3 test cycles while inspecting for leaks, no leaks found. Unit is now working properly. Scheduled tub pickup for 11/17."
We serviced a
KITCHENAID OVEN
Model KSGB900Ess1
Near Leesburg, VA 20175
Ricky E.
Job Details:
11/15/2023
customer stated that the unit was making a noise during oven use. verified issue and fnd units blower generating the noise... need part...; ordrng 1 W11107275 (fan-blwr)
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Centreville, VA 20120
Demonte S.
Job Details:
11/15/2023
Inspected the unit. Found that the cx is saying that the Dryer will not start a cycle. I then tried to start a cycle. Motor will humm and click off. I then held the Door Switch & turned the Drum by hand. Motor started to rotate. Unit will need the Motor & Fan Blade. ; ordrng 1 W11549461 (Whirlpool Dryer Drive Motor) and 1 WP697772 (Whirlpool Dryer Blower Wheel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Ocean View, DE 19970
Michael E.
Job Details:
11/15/2023
"CX complaint: dishwasher not always working. Tested and verified complaint. FAE2 error code. This may be left over from previous repair. When unit stops washing, CX can get working by resetting at breaker box. Quoted CX price to replace the control W11506011 and saved quote. CX did not approve repair at this time. CX paid 139.00 for service by cash. Job is complete"
We serviced a
WHIRLPOOL COOKTOP
Model KECC667BSS02
Near Woodbridge, VA 22193
Robert W.
Job Details:
11/15/2023
CX Complaint is the unit isnt powering on. Inspected unit and found unit not responding at all tested power at junk box and unit is getting 240V pulled cooktop and unit is getting 240V nothing is powering on. Ording AM and UI; ordrng 1 W10920245 (Control) and 1 WPW10545371 (UI)
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Norfolk, VA 23503
Carl A.
Job Details:
11/15/2023
"cx complaint of unit not heating.checked unt to find correct power coming in to be correct, open unit up to ohm out componets to find an open heating element ,replaced heating element tested unit works as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ1
Near Manassas, VA 20111
Robert W.
Job Details:
11/15/2023
"CX Complaint is the center burner not igniting and oven not getting to temp. Inspected unit found the center butner not igniting ignitor is working its sparking but not lighting, Pulled burner and seperated checked holes on burner head there not clogged reseatted cap and tested unit and center burner i now lighting. Temp test on oven and oven is heating properly avg 350Deg set to 350Deg, unit is working properly."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Powells Point, NC 27966
Branden R.
Job Details:
11/15/2023
"cx complaint unit leaking , checked unit and found side vent gasket unseated from tub causing unit to leak in back left corner when calling for water . reseated and tested gasket is now holding as designed and unit is now longer leaking ."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS03
Near Camden, NC 27921
Branden R.
Job Details:
11/15/2023
came out and replace all parts on unit . tested unit is now running as designed .
We serviced a
KITCHENAID OVEN
Model KOSE900HSS00
Near Chantilly, VA 20151
Demonte S.
Job Details:
11/15/2023
"Installed Harness Wires, Control Boards & User Interface. Tested the unit. Unit is working as Designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Milford, DE 19963
Frederick R.
Job Details:
11/14/2023
Screw holding mullion popped out. Replaced screw with 5/16 screw. Mullion is now properly secured and the fridge is working. Job is complete
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Baltimore, MD 21225
Alexander D.
Job Details:
11/14/2023
replaced console. tested unit. unit is now working properly
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Georgetown, DE 19947
Frederick R.
Job Details:
11/14/2023
"CX compalint is oven trips breaker. Inspected/tested and found stovetop working. Broild works but when selecting bake it trips breaker. Checked to make sure no wires are shorted. Could find nothing . 120/120/240 at terminal block and control has 120. 120 coming out of control to bake. Ordering element, harness and returning with control in case needed. Cannot reschedule at this time due to part availability; ordrng 1 WP9755770 (elmnt-bake) and 1 W11529071 (harness)"
We serviced a
KITCHENAID OVEN
Model KODE500EBS20
Near Lorton, VA 22079
Tanner B.
Job Details:
11/14/2023
"Installed new upper/lower acu for ovens , tested unit. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAW13
Near York, PA 17406
Sal R.
Job Details:
11/14/2023
CX complaint is that the unit is not cooling in teh F and making a noise in the FC. I found that the vap is frozen over and the noise is coming from the fan blade hitting ice build up. I found that the Bi-metal is open . I am ordering 1 evap fan motor with harness (WPW10514110). I have set a return date for 11/17. I collected $521.55 via credit crad. CX is paid in full.; ordrng 1 WPW10514110 (FC Evap fan motor with harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Richmond, VA 23230
John P.
Job Details:
11/14/2023
CX complaint unit leaking water checked unit found water leaking from sump. Quoted CXWPW10671941 $229.48$110 labor $15 shipping
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290VEM5
Near Harpers Ferry, WV 25425
Ricky E.
Job Details:
11/14/2023
"the unit is functioning and the customer hasnt lost food. the units temps are at set 0 and 38. the units power switch led is always lit, and when shut down turns off. the led should turn on when the unit is off and off when the unit is on... unit will need the ui assy. also the ff door gasket tearing... need parts...; ordrng 1 WPW10116216 (cntrl-elec) and 2 W10830046 (gasket-fip)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM05
Near Richmond, VA 23227
John P.
Job Details:
11/14/2023
Cx complaining unit stopped cooling check unit found oil on evaporator and it has lost all charge ordering compressor and evaporator; ordrng 1 W11572047 (Evap) and 1 W11504450 (Evap coupler) and 1 W11504420 (Evap coupler) and 1 W11578209 (Compressor) and 1 W11504420 (Compressor coupler) and 1 W11504431 (Compressor coupler) and 1 W11506622 (Coupler port) and 1 W11506635 (Port) and 1 W11461099 (Inverter) and 1 W11109499 (Drier) and 1 W11506623 (Drier coupler) and 1 W11504448 (Drier coupler) and 1 3ctss (3ct ss)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Richmond, VA 23237
John P.
Job Details:
11/14/2023
Installed valve unable to test as water is not hooked to unit.
We serviced a
WHIRLPOOL FREEZER
Model wrs322fdam04
Near Richmond, VA 23238
John P.
Job Details:
11/14/2023
"CX complaint LEDs went out in unit. Replaced freezer led and upper ff led, CX had bought her own. Installed tested working as designed. Advised no warranty on parts as she had purchased them her self."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS04
Near Richmond, VA 23223
John P.
Job Details:
11/14/2023
"CX complaint unit wouldn't stop dispensing water found crack in water line. Appears switch shorted due to water, replaced water line tested working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Manakin-Sabot, VA 23103
Joseph D.
Job Details:
11/14/2023
Replace control board and unit starting properly no other issues desected training is designed
We serviced a
KITCHENAID OVEN
Model KSDB900ESS2
Near Richmond, VA 23220
John P.
Job Details:
11/14/2023
CX complaint unit not working checked unit found shorted heater need to replace control and heater.; ordrng 1 W10779716 (Element) and 1 W11099784 (Control)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Richmond, VA 23294
Thomas B.
Job Details:
11/14/2023
Cx complaint unit is not working properly inspected unit Removed and Replaced the user interfaces and control tested and inspected for proper use unit now functions normally.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Myersville, MD 21773
Drew B.
Job Details:
11/14/2023
REPLACED AND TESTed no issues and checks good washing drains no leaks checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Chesapeake, VA 23323
Branden R.
Job Details:
11/14/2023
cx complaint unit not dispencing water checked unit and found bad valve on unit . ice maker full . replaced with pre id valve and tested unit is now running ad designed .
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Lancaster, PA 17603
Justin L.
Job Details:
11/14/2023
as per previous tech was able to access unit and found that when the adjusters failed the clips and housings fractured and are unable to hold adjuster into place. Ordering parts and once approved and in office will need to set return; ordrng 2 WPW10250160 (adjuster clip)s and 2 WPW10195839 (adjuster positioner)s and 2 WPW10195840 (positioner clip)s and 1 WPW10588165 (right housing) and 1 WPW10588164 (left housing) and 2 WPW10250162 (adjuster cover)s
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Chesapeake, VA 23323
Branden R.
Job Details:
11/14/2023
"cx complaint unit making noise , checked unit and found no error codes stored to unit . ran test and found back right susp rod unseated . reseated and tested unit is now running as designed ."
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Locust Grove, VA 22508
Robert W.
Job Details:
11/14/2023
"CX Complaint is the unit is leaking. Inspected unit and found some dried up water on gearcase tested and couldnt get unit to leak, Ordering gearcase; ordrng 1 W11449840 (Gearcase)"
We serviced a
WHIRLPOOL DRYER
Model WETLV27HW3
Near Suffolk, VA 23434
Zachery R.
Job Details:
11/14/2023
"replaced parts, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Marietta, PA 17547
Sal R.
Job Details:
11/14/2023
"CX complaint is that items on the top shelf and the and the 2 under have frozen items. I found that the CX is over loading RC and blocking / changing air flow causing frozen items. I also found that when the damper/diffuser is opening and closing it is making a grinding sound . I am ordeirng 1 damper/diffuser (W11236851). Once the contract is approved, please have someone form the office call to set a return date.; ordrng 1 W11236851 (diffuser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Chesapeake, VA 23321
Zachery R.
Job Details:
11/14/2023
"cx complaint loud operation, come to find defective inlet valve, replaced valve, tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Spotsylvania Courthouse, VA 22553
Robert W.
Job Details:
11/14/2023
"Had to brake off washplate Replaced Gearcase, washplate clutch and valve unit tested and is working properly."
We serviced a
WHIRLPOOL DRYER
Model LEQ9508PW0
Near Manassas, VA 20110
Richard B.
Job Details:
11/14/2023
"CX complant. Dryer dosent work. Inspected unit and door switch broken. Jumpered door switch and dryer heating . Sceduled return visit , prt in stock , RB; ordrng 1 WP3406107 (switc 16.55)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Timonium, MD 21093
Justin S.
Job Details:
11/14/2023
the unit has a long fill in error code. replaced the control and calibrated. found the unit is filling put pressure is dropping off the cold valve as the unit is filling. informed the cx that if the unit is still having problems they will need a plumber
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Fairfax, VA 22031
Leon
Job Details:
11/14/2023
Replace display and harness testing unit everything worked as it should
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Ocean View, DE 19970
Frederick R.
Job Details:
11/14/2023
Replaced control per prior diagnosis. Ran diagnostic cycle and verified heater element is now working. Job is complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ
Near Charlottesville, VA 22903
Danny R.
Job Details:
11/14/2023
installed parts checksok
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Lyndhurst, VA 22952
Danny R.
Job Details:
11/14/2023
installed parts checksok
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ
Near Mount Airy, MD 21771
Ricardo S.
Job Details:
11/14/2023
Replaced plate unit cks and water filter housing is good
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Ranson, WV 25438
Ken M.
Job Details:
11/14/2023
"Customer complaint is that the unit is giving an F3 error code. Inspection of the unit found the wiring harness pinched that connects to the sensor in multiple locations, harness needs to be replaced. Also found that the door gasket has failed, needs to be replaced. Ordering gasket.; ordrng 1 WPW10535778 (gaskt-door) and 1 W11628776 (harness)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hustontown, PA 17229
Andrew S.
Job Details:
11/14/2023
Cx complaint is that the unit is tripping the breaker immediately after the breaker is reset. upon arrival I found that the unit was unplugged and the cord was uninstalled. I accessed the rear and tested the element (10.2 Ohms) and the thermostats and tco and thermal fuse. I found that the element is not shorted out to ground. I also tested the other componants as well. I found that nothing is out of range or shorted to ground. I then installed the cord and plugged the unit in and turned the breaker on. I found that the breaker did not trip this time. I then started a timed cycle and found that the unit is functioning as intended. i was unable to find or replicate the breaker issue. Cx is rewiring the supply. If cx has any further issue they will document as many deatils as possi
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Annapolis, MD 21403
David J.
Job Details:
11/14/2023
"After last text visit, he had found the unit needed a new right side door gasket. Arrived today and verified complaint removed old door gasket and replaced with new used. Heat to mold gasket to door properly tested and made sure gasket was all the way around unit is now working as intended. Job complete"
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Mount Airy, MD 21771
Ricardo S.
Job Details:
11/14/2023
"Cx complains about a noise at the end of the cycle. ran test mode, no error code.. but at the end of the cycle i hear a noise from underneath, the screw that hold the rotor in place is loose, screw cks ok, unti tested several times and washer works fine"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Lancaster, PA 17603
Justin L.
Job Details:
11/14/2023
As per previous visit with the assistance of SR was able to access unit and replace parts. Calibrated and tested unit now operates as designed no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lancaster, PA 17601
Justin L.
Job Details:
11/14/2023
Cx complaint unit not dispensing ice. Inspected unit and found motor failure caused coupler to seize to container and teeth to strip which then caused bin to fracture. Ordering parts needed for repair and once approved and in office will need to set return; ordrng 1 W11347840 (ice bucket) and 1 WP2220458 (coupler) and 1 W11202789 (motor)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Ashburn, VA 20148
Richard B.
Job Details:
11/14/2023
"CX complant. Dryer cycles off sometimes before finished. Prior diagnosis found unit needs motor and control. Installed both and advised CX to monitor since they say it is near the end of cycle. Job completed, RB"
We serviced a
MAYTAG WASHER
Model MEDB725BW0
Near Delta, PA 17314
Bernard M.
Job Details:
11/14/2023
"Cx complaint unit doesn't heat. Ran normal cycle and found no heat come through. Accessed the element and found no continuity. Replaced element using pre-id parts, ran normal cycle and unit heats up. Unit checks good"
We serviced a
JENN-AIR HOOD
Model JXW8536HS1
Near Lake Frederick, VA 22663
Ezra M.
Job Details:
11/14/2023
"new home, not sold yet, chimney caulked at angle at top. advised builder would need to have caulk cut to allow chimney to sit in natural position. found front right light not seated correctly, reinstalled to sit properly"
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Lake Frederick, VA 22630
Ezra M.
Job Details:
11/14/2023
"unit not dispensing properly, load n go filling with water, diluting detergent prematurely. ordering detergent assembly.; ordrng 1 W11524106 (detergent dispenser)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Chantilly, VA 20152
Christian C.
Job Details:
11/14/2023
Cx complaint unit bake still does not work. Inspected unit found no errors stored. Tried bake at 350 but igniter never sparked. Called techline. Fount Black wire on dsi board able to be pulled off. Secured wire. Advised to replace main harness.; ordrng 1 W11465340 (main harness)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chantilly, VA 20152
Christian C.
Job Details:
11/14/2023
Cx complaint unit does not turn on. Inspected unit found 124VAC from outlet. Outlet polarity is correct. Led on control turns on. Console never turns on. Pre-id control if needed. Cx paid in full for fascia.; ordrng 1 W11478526 (fascia) and 1 W11419171 (control (pre-id))
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Chantilly, VA 20152
Christian C.
Job Details:
11/14/2023
Cx complaint unit is leaking. Cx says they find rug in front of unit wet in the morning. Inspected unit no errors. Ran through diag cycle x3 no issues. Ran normal wash for 10 minutes no leak. Raised front feet.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Ashburn, VA 20148
Christian C.
Job Details:
11/14/2023
Cx complaint some burners are not working and one valve does not turn. Inspected unit found burner caps are not fully seated. Secured caps and burners are working. RF valve stem is siezed and will not turn. Knob also defective.; ordrng 1 W10859922 (RF valve) and 1 W11366438 (knob)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Middletown, PA 17057
Cody H.
Job Details:
11/14/2023
"CX complains unit is not able to keep up with ice production for their needs. Unit is making ice, icemaker has fill, rotation and production. Called techline to document CX issue, Spoke to Nate who agreed unit ice production is as designed, cx will have to call cx service for further issues and complainst. No fiurther work needed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Ashburn, VA 20148
Richard B.
Job Details:
11/14/2023
"CX complant. Dishwasher dosent work. Inspected unit and founsd no power at terminal block , Found breaker tripped. Cycled breaker , No error codes in diagnostics. Good wash pressure, Good drain. Job completed, RB"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Brambleton, VA 20148
Richard B.
Job Details:
11/14/2023
"CX coplant. Dishwasher not scrubbing. Inspected unit and found no error codes in diagnostics. CX has a pot with stuck food in the bottom of pan and believes should be cleaned . Advised CX these dishwashers will remove loose debris but not like pictured . In test wash , spray arnm was blocked from moving by plates . Moved blockages and unit has good spray pressures and washes good. Job completed, RB"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Camp Hill, PA 17011
Fred G.
Job Details:
11/14/2023
"cx complaint unit leaks into drip pan. inspected unit and entered daig and found f9e2, f8e4. I found water in drip pan. I cleared water and ran a cycle for 20+ mins. i found unit did not leak. unit only leaked into pan once for cx. unit was full of dishes. I advised cx its possible unit was loaded wrong. unit checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Camp Hill, PA 17011
Fred G.
Job Details:
11/14/2023
cx complaint drawer opens when in cycle. inspected unit and found floor what unit sits on is slooped and unit is leaning forward. tried to adjust front feet and found when fully adjusted that unit still isnt level. advised cx to build platform or level front of unit. unit is working as design.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Harrisburg, PA 17104
Fred G.
Job Details:
11/14/2023
"i was able to access unit and replace drain hose with van stock. i tested unit and found unit now checks good.; ordrng 1 W11244231 (drain hose (FG VS)), used 1 W11244231 (HOSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Mechanicsburg, PA 17055
Fred G.
Job Details:
11/14/2023
"cx complaint unit makes a rattling noise. I found noise was coming from diffuser. ordering diffuser, once part is in please reach out to cx and set up a return visit.; ordrng 1 W11236851 (diffuser)"
We serviced a
WHIRLPOOL OVEN
Model WFE510S0AS0
Near Georgetown, DE 19947
Michael E.
Job Details:
11/14/2023
CX complaint: unit stops heating and shows and F!. Tested and verified complaint. F1 error code. Ordering control. Cannot reschedule due to AIG; ordrng 1 WPW10734609 (cntrl-elec)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Stewartstown, PA 17363
Bernard M.
Job Details:
11/14/2023
"Replaced vent fan per previous tech, ran test cycle and found no leaks. Unit checks good"