We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Hyattsville, MD 20785
Shane B.
Job Details: 10/20/2022
"cx said they would like a 'maintance check' and told me the unit had a drain issue once. i checked for codes and found nothing saved. ran service cycle and unit completed cycle with no issues. inspected under unit, everything looks fine, no signs of leaks or bugs. inspected drain line under sink. its clean, no signs of blockage. door gasket looks good. filter was dirty and had some plastic stuck to it. cleaned the filter. i found some suds in the unit after service cycle. cx is using rinse aid but its set to max. i back it off a little to help with oversudsing. unit is working as designed and cx is happy."
We serviced a
MAYTAG DRYER
Model MED8630HW2
Near Haymarket, VA 20169
Carl R.
Job Details: 10/20/2022
"Cx complaint is, dryer moisture inside panel. Removed lid tested for dcvac. Unit getting 5 dcvac. Digital functionality. Removed power to unit. And installed new console. New console working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Glen Allen, VA 23059
Thomas B.
Job Details: 10/20/2022
Cx complaint unit is not working properly inspected unit found ice maker has been working properly the last week and a half. Tested and inspected and it's still working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Waverly, VA 23890
Anthony D.
Job Details: 10/20/2022
cx complaint of torn door gasket checked unit to find gasket torn cx had already bought new gasket installed gasket cx purchased steamed gasket verified seal also advised cx because they purchsed part that we could not garuntee part cx agree unit ius working as designed
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Newport News, VA 23604
Carl A.
Job Details: 10/20/2022
"cx complaint of unit not working and had seen sparks out of unit,checked unit to find ui board dead powed unit in and control board working and putting out power to ui but ui not working called techline spoke with Andrew confrimed issue with ui board,called safety spoke with Lashanda was advise that whirlpool not going to have the work done advise cx of cost break down as follows 1/W11112662service call break down service call 0.00parts 376.61shipping 15.00labor 110.00sub total 501.61tax 22.60grand total 524.21 cx will call back if moving forward with repairs"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Virginia Beach, VA 23452
Branden R.
Job Details: 10/20/2022
"came out to replace parts on unit , disassembled and replace pump . tested unit and everything tested good unit is now running as designed ."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089BEM03
Near Round Hill, VA 20141
Ezra M.
Job Details: 10/20/2022
installed filter head and door gasket for right rc door.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Ocean City, MD 21842
Michael E.
Job Details: 10/20/2022
Replaced the IB solenoid as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Woodbridge, VA 22191
Demonte S.
Job Details: 10/20/2022
Installed the Console & User Interface Board. Tested eve unit. Unit is working as Designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Montpelier, VA 23192
Thomas B.
Job Details: 10/20/2022
Cx complaint unit is not working properly inspected unit found will not drain replaced drain pump tested for proper use unit now functions normally.
We serviced a
WHIRLPOOL ICE MAKER
Model WRT318FZDW09
Near Beltsville, MD 20705
Israel R.
Job Details: 10/20/2022
Customer complaint unit is not making ice and is only getting a sheet of ice in the bin. I tested the unit and the ice maker is running contantly. I found the harness was loose in the connector and backwards. I reseated the icemamer and ice maker fill tube in place. started harvesting and filled with water. Unit is back to normal operations.
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS02
Near Haymarket, VA 20169
Carl R.
Job Details: 10/20/2022
"Cx complaint is, Oven clock keeps changing time Not connected to WI FI. Found unit nit connected to wifi. Gave cx the wifi team number and informed him to download the app. No parts needed. Unit working properly."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Millersville, MD 21108
Alexander W.
Job Details: 10/20/2022
"Cx stated unit freezing over and not cooling installed board per previous diag tested unit, unit is now operating as designed doors are perfectly fine on unit, took some stainless cleaner and wiped them off and doors look brand new. Job is complete. Sched with shop tech to pick up door"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Winchester, VA 22602
Ezra M.
Job Details: 10/20/2022
"started preheat to 350 at 9.55.10.07 - 365 - preheat complete336 cycled back on up to 368. temps cycling properly. leveled unit, calibrated unit from 0 to +10. unit working properly."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Winchester, VA 22601
Ezra M.
Job Details: 10/20/2022
"not drying properly on sensor cycles, working normally on timed dry. found moisture harness failed, replaced moisture harness from v/s; used 1 WPW10298258 (moisture harness) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Beltsville, MD 20705
Israel R.
Job Details: 10/20/2022
Custoemr called to get heater installed. Unit is back to normal operations. collecetd 120 for trrip
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Norfolk, VA 23523
Justin W.
Job Details: 10/20/2022
cx complaint fc door not closing. checked unit to find left rail loose. tightened phillip screw and tested unit working as designed and door is closing properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Midlothian, VA 23113
Joseph D.
Job Details: 10/20/2022
"replaced icemaker, filterhead and valve. unit no longer dripping into ice mold. disconnected from techline 5x will submit electronically."
We serviced a
WHIRLPOOL OVEN
Model KSDG950ESS1
Near Alexandria, VA 22307
Eric W.
Job Details: 10/20/2022
cx complant of f8e0 installed new fan and and tested unit
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ1
Near Stephenson, VA 22656
Ezra M.
Job Details: 10/20/2022
"f26 error for washer. cleared code, reset unit. ran cycle. no errors."
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DSS0
Near Rockville, MD 20852
Julian H.
Job Details: 10/20/2022
replaced all wheels working fine now
We serviced a
MAYTAG WASHER
Model MVW6200KW
Near Washington, DC 20007
Mitchell H.
Job Details: 10/20/2022
cx complaint unit is screeching when spinning. fouond noise and confirmed it was belt slipping on pulley. replaced belt and tested. unit is now good to go. job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDB00
Near Vienna, VA 22180
Richard B.
Job Details: 10/20/2022
"CX complant. Not cooling. Prior diagnosis found unit needs defrost board and thermostate. Installed both and checked evap for ice. Nice frost pattern , Job completed, RB"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ
Near Bowie, MD 20715
Israel R.
Job Details: 10/20/2022
Customer complaint unit is not staying on and is popping the breaker. Found the unit is unplugged. Plugged unit in and the screen came on but the interiro light did not and then everyhthing went dead. I tested voltage and in getting 90 volts not enough to power the unit. I borrow an extension cord from the customer and tested. Unit ran fine for a min. Unit needs new breaker. COllected 120. Customer needs to call electrician to replace breaker.
We serviced a
JENNAIR OVEN
Model JDS1750EP0
Near Williamsburg, VA 23185
Carl A.
Job Details: 10/20/2022
replaced all parts tested unit works as designed
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS20
Near Gaithersburg, MD 20882
Ricardo S.
Job Details: 10/20/2022
"the client complains that the oven door not closing properly, inspected unit and found that the installers put the wrong screws on the frame.. replaced the screws . unit tested and door working ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Bel Air, MD 21014
Neil H.
Job Details: 10/20/2022
CX COMPLAINT THE LIGHTS IN THE RC TOP OUT AND FC REPLACED LED MODULE AND REPLACED THE ICE BIN BECAUSE IT WAS CAUSING LEAKING AND BLOCKAGE IN CHUTE; used 1 W10695459 (MODULE) from stock
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Waldorf, MD 20602
Robert A.
Job Details: 10/20/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Ocean City, MD 21842
Michael E.
Job Details: 10/20/2022
Replaced the UI control as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL BEVERAGE CENTER
Model WUB50X24HV02
Near Suffolk, VA 23432
Anthony D.
Job Details: 10/20/2022
cx complaint of vibrating noise checked unit found drain pan loose cause it to rattle against top of cabinent tightened drain pan tested by tapping drain pan in all directions noise did not return unit is working as designed
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Norfolk, VA 23510
Justin W.
Job Details: 10/20/2022
cx complaint unit not washing correctly. only started for 5 minutes. checked unit to find shipping bolts not removed. removed shipping bolts and tested unit not draining. checked to find drain hose not connected at control. reconnected and tested in test 12 unit working as designed
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JZ0
Near Portsmouth, VA 23703
Anthony D.
Job Details: 10/20/2022
replaced harness and latch tested unit is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB00
Near Portsmouth, VA 23703
Anthony D.
Job Details: 10/20/2022
cx complaint door gasket not sealing properly checked unit found gasket to be torn in top right corner replaced gasked and fluffed with steamer placed worklight in rc verified seal unit is working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Arlington, VA 22207
David J.
Job Details: 10/20/2022
Cx complaint of water leak. Inspected unit and found insulation was installed incorrectly. Removed that and drip tray to inspect for leak. Found back left drain hose was completely disconnected and water was running from unit. Pulled unit out and re installed line and clamp. Put unit back in cabinet and secured. Ran cycle and found no water leaking anymore. Unit is now working as intended. JOB COMPLETE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Valley Lee, MD 20692
Shawn D.
Job Details: 10/20/2022
"cx complaint unit never got down to temps unit cools but temps are off slow ice making. inspected unit and freezer is at 18 degrees fridge 48 ice in both bins but wet looking ice. checked lowside pressure and is 16 inch vacume, i beleive i didnt put enough freon in unit and yes i did use scale. flushed system vacumed unit down and refilled unit used more this time my scale must be off. unit is good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Alexandria, VA 22304
Lloyd B.
Job Details: 10/20/2022
Cx complained the unit leaked. Installed new water line and tested and it no longer leaks. Job complete
We serviced a
WHIRLPOOL DRYER
Model MGD6230RHW1
Near Smithfield, VA 23430
Lucas R.
Job Details: 10/20/2022
"drilled out blower, replaced motor and blower, reassembled, unit would not start, disassembled found blue jumper missing from new motor, replaced from old motor, reassembled, tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Norfolk, VA 23510
Justin W.
Job Details: 10/20/2022
cx complaint unit not draining properly. checked unit to find no error codes. checked to find towel setting had spin turned off. turned on started unit to save setting. checked drain pump to find clean. calibrated unit in test 12 unit working as designed
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Leonardtown, MD 20650
Shawn D.
Job Details: 10/20/2022
was here for fridge cx said the vent was pinched in the back and moved dryer out some and said his wife hasnt had a issue since so need for service
We serviced a
JENN-AIR OVEN
Model JJW2830IM01
Near Bowie, MD 20721
Shane B.
Job Details: 10/20/2022
"cx complaint is the unit not working after cancelling a self clean cycle. cx said she started cycle then cancelled it. lower oven never unlocked and unit will not allow her to start another clean cycle. checked for codes and found F2E1. cleared code and got lower door unlocked by activating lock in diagnostics. once door was open i could start and cancel cycles with no issues. started and canceled clean cycle as well, door latch worked. tested all features multiple times and no error codes returned. unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB07
Near Bowie, MD 20716
Shane B.
Job Details: 10/20/2022
complaint is frost in the freezer again. i found just a small amount of frost in the middle front of the FC ceiling. both door gaskets are sealing all the way around. i found some gaps between the outer black cabinet and white inner liner. used RTV to seal around both fridge and freezer sections. unit is now working as designed. cx will continue to monitor unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Mechanicsville, VA 23111
Jonathon C.
Job Details: 10/20/2022
"cx complaint, bad power cord. inspected unit, verified complaint. found power cord repaired by owner, replaced cord. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Brandywine, MD 20613
Robert A.
Job Details: 10/20/2022
"Cx complaint that the unit is not drying the clothes. I inspected the unit to confirm the complaint. I found the unit tumbles and has good airflow, however no heat is being produced at all. I checked incoming power and it's getting 246v, 123v across L1 & L2 seperately. I opened the unit and checked the harness and connectors. I found the element connector was loose, all the fuses are good. I secured the element connector and tested the unit for the cx. The unit is working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Alexandria, VA 22304
Lloyd B.
Job Details: 10/20/2022
Cx has a unit that needed the upgraded element. Installed new heater and the unit will heat and not leak. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW1
Near Mechanicsville, MD 20659
Shawn D.
Job Details: 10/20/2022
"replaced bellow gasket and tested, no leaks unit is good"
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPS00
Near Severna Park, MD 21146
Alexander W.
Job Details: 10/20/2022
"Cx stated unit not making ice inspected tested and verified cx complaint installed paints per previous diag tested unit, unit is now operating as designed job is complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Martinsburg, WV 25405
Ricky E.
Job Details: 10/20/2022
5-2 customer stated that the unit wasnt drying and didnt drain at the last cycle... verified issue and fnd unit wasnt opened between cycles. and the hot water isnt being ran before running.. ran diag to clear codes and to reset the control... unit cks ok..
We serviced a
JENNAIR RANGE
Model JGD3430BS00
Near Dunn Loring, VA 22027
Richard B.
Job Details: 10/20/2022
"CX complant, Gas smell , Prior diagnosis found unit needs a regulator. Installed regulator and tested unit, No leaks , Job completed, All burners igniting and burning correctly. Job compleyted. RB"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Annandale, VA 22003
Richard B.
Job Details: 10/20/2022
"CX complant. Dryer not drying. Prior diag found unit needs operating thermostate and high limit thermostate. Installed both parts and tested unit/ Working as designed. Job completed, RB"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Norfolk, VA 23505
Justin W.
Job Details: 10/20/2022
replaced control and interface tested unit working as designed
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Crofton, MD 21114
Israel R.
Job Details: 10/20/2022
Installed new control and the unit is moving. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Alexandria, VA 22309
Eric W.
Job Details: 10/20/2022
cx complant of unit not cooling and not dispencing ice inspected unit found no volts comming out of control that was just installed for auger motor found the evap frozen over thawed out unit found the brown wire to heater not pluged in thawed out evap and found wire to dispencer not secure
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Alexandria, VA 22304
Lloyd B.
Job Details: 10/20/2022
Cx complained the unit did not dispense water and make noise. Inspected the unit and found ice above the evap fan. Could not find where water was coming from to form ice but removed and there is no noise. Melted ice in the fill tube and it now dispenses water. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Stone Ridge, VA 20105
Daniel J.
Job Details: 10/20/2022
customer complaint food in crisper drawer too cold freezing checked leveler set to coldest informed customer up is the coldest down the warmest mentioned at times has seen frost on top of food in freezer not happening currently inspected door gasket two of three times door closed completey once smae gap between cabinet and door gasket removed inspected rails and retested unit closing no gaps customer displeased with performance of unit
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Alexandria, VA 22307
Lloyd B.
Job Details: 10/20/2022
"Cx complained the unit did not operate. Inspected the unit and found that ui was unresponsive. Installed new console and tested and the unit works as designed. If cx calls back, unit needs new control W11544680"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Kearneysville, WV 25430
Ricky E.
Job Details: 10/20/2022
"installed parts, iunit cks ok.."
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details: 10/20/2022
"CX Concern the unit not heating .. Found proper power to unit, 120/120/240.. found loose tco fuse , reseated and tested unit.. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Harpers Ferry, WV 25425
Ricky E.
Job Details: 10/20/2022
"tech line chris.... customer stated that the unit was still leaking from the front of the unit.. verified issue and tested the unit. the unit is dripping from the fabric softner dispenser... tech line staed that this known and that there is no fix to correct the issue... unit under review"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Myrtle Beach, SC 29588
Jason T.
Job Details: 10/20/2022
"Installed parts to complete the repair, calibrated and tested unit...working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Aberdeen Proving Ground, MD 21005
Neil H.
Job Details: 10/20/2022
REPLACED THE POWER CORD AND THE FILTER UNIT CHECKED GOOD RECALB AND RESET.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Clinton, MD 20735
Robert A.
Job Details: 10/20/2022
"I installed the ordered part and tested the unit for the cx. The unit is working as designed. The IM connector did not fill the unit. It was not the version that has a detachable harness. I put the original IM and tested it, it's good to go."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Wilmington, DE 19803
Frederick R.
Job Details: 10/20/2022
CX complaint is humming whirling noise. Inspected tested and pulled and F7E7 error code for basket not reaching target speed. Replaced the capacitor in case it was week according to SM. Also found intallers put the dryer leveling legs on WM and no leveling legs on dryer. The dryer legs dont seat all the way inside WM therefore causing the unit to be off balance during heavier loads. There were no obstructions between tub and basket. Unit is now repaired and after retesting is working properly. Job is complete
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Conway, SC 29526
Jason T.
Job Details: 10/20/2022
"Installed cooktop assembly, verified all unit functions for proper operation...working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Wilmington, DE 19808
Andrew W.
Job Details: 10/20/2022
"Per prior tech's diagnosis, replace gearcase, splutch, and drive hub. calibrated unit and tested the unit. unit completed all functions as designed and is working as designed. job complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW7
Near Wilmington, DE 19808
Andrew W.
Job Details: 10/20/2022
Cx complaint is unit not pushing out ice/not dispensing ice. inspected and verified complaint. found clump of ice in the ice bin that was propped against the ice maker not allowing the bail arm to move and dump ice. cleared blockage of ice and tested ice maker. ice maker dropped ice and called for water to start new harvest cycle. unit is working as designed. job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDT03
Near Wilmington, DE 19808
Andrew W.
Job Details: 10/20/2022
Cx complaint is unit not cooling properly. inspected and verified complaint. unit is completely packed in the freezer and is preventing proper air flow. cx agreed the unit was over packed and said he would reduce to unblock vents. unit is working as designed. job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Bethesda, MD 20817
Roberto I.
Job Details: 10/20/2022
"CX complaint all loght arte off.Confirmed complaint, found few bad led modules.Replaced all led modules per sp W11606409 Rev E. S84638 covers parts and labor. All the new ligts worked as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Yorktown, VA 23693
Lucas R.
Job Details: 10/20/2022
"removed doors to access back of unit, installed uv drier and coupler, disassembled ff, replaced evap, vacuumed and charged, reassembled, verrified pressures and frost, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Virginia Beach, VA 23453
Branden R.
Job Details: 10/20/2022
"cx complaint refrig door creeking checked and found bad hinge making all kinds of noise , tryed to tighten and still didnt help replaced with pre id hinge closure and cam tested unit is now closing with no sound , cx agrred . unit is running as designed ."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Mount Joy, PA 17552
Justin L.
Job Details: 10/20/2022
Cx complaint upper rack hanging was able to access unit and found both adjusters failed. Was able to replace with pre-id and test unit now operates as designed no further work needed
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Cockeysville, MD 21030
Justin S.
Job Details: 10/20/2022
melted the ice in both the freezer and the refrigerator. replaced the control refrigerator evaporator fan thermistor cover and grille
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Vienna, VA 22182
Jason A.
Job Details: 10/20/2022
Replaced DW htr element per TSP W11540964 & S17304. Ran test wash before pushing DW back into cabinet. Start NORMAL cycle. Unit is advancing. NO LEAKS > JJ
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Great Falls, VA 22066
Christian C.
Job Details: 10/20/2022
Cx complaint of an error. Inspected unit found F8E4 over fill switch open. Unit is missing the mounting brackets and is tilting forward a bit. Raised front feet to tilt unit back. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Edgewood, MD 21040
Neil H.
Job Details: 10/20/2022
CX COMPLAINT THE UNIT NOT LOCKING FOUND THE STRIKE SPLIT REPLACED AND TESTED UNIT
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Chantilly, VA 20151
Daniel J.
Job Details: 10/20/2022
installed right rear valve and orfice hlder tested unit now loclingin place and igniting
We serviced a
WHIRLPOOL WASHER
Model WDT750SAKZ0
Near Annandale, VA 22003
Richard B.
Job Details: 10/20/2022
"CX complant, Dishwasher leaks. Prior diagnosis found dishwasher tub leaks. Installed new tub assembly and tested unit Dishwasher workingas designed. Job completed, RB"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Alexandria, VA 22310
Lloyd B.
Job Details: 10/20/2022
Cx complained the unit did not operate with a code. Inspected the unit and found the code was for user interface failure. Installed new UI and tested and it now operates as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Virginia Beach, VA 23456
Branden R.
Job Details: 10/20/2022
"cx under impression unit is under warrenty , advised unit is no longer under warrenty and service fee of $120 not including parts or labor . cx refused service stating this is a replacement fridge and still having proplems they will be reaching out to WP"
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near Potomac, MD 20854
Julian H.
Job Details: 10/20/2022
CX complaint about water being left on the drum because when he moves drum around can heard water explained that this is not water is a liquid built on drum for weight tested on different tests & getting rid of water with a good pressure he states that is building an smell guided him to check user manual clean procedures unit working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bristow, VA 20136
Carl R.
Job Details: 10/20/2022
Cx complaint is Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. Actual issue is unit is not heating. Pulled unit from underneath counter top and found the wire connection to the heater element not connected. Re-secured connection to heater element. Unit is working properly. No parts needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Fayetteville, PA 17222
Andrew S.
Job Details: 10/20/2022
Cx complaint is that the RH door is not closing completely. Upon arrival I found that the RH door is hitting the lower cover and not allowing it to close completely. I was able to adjust the door up using the adjustment screw at the bottom. The door is now closing properly. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Dale City, VA 22193
Demonte S.
Job Details: 10/20/2022
Inspected the unit. Found that the cx is saying that the Washer isn't Draining Water. Checked the Drain Pump. Found that the Hose to the Drain Pump has a sock. Removed the sock. Tested the unit. No leaks. Unit is working as Designed.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Stanardsville, VA 22973
Eric F.
Job Details: 10/20/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Virginia Beach, VA 23457
Branden R.
Job Details: 10/20/2022
"cx complaint no cold water , checked unit and found when trying to call for cold water nothing happens , checked house and pressure at house is fine , disassembled and found cold water valve not seated causing unit to not cycle or put water in , reseated and checked over all other connetions everything checked good unit is now running as designed ."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Poquoson, VA 23662
Lucas R.
Job Details: 10/20/2022
"cx complaint no operation, checked unit found f6e2 communication code, cleared code and calibrated, problem persisted, led on hv board flashing indicating good, quoted cx part W11112662 console, labor $110.00, shipping $15.00, labor, tax $22.60, total $644.21, cx unsure if repair or replace at this time."
We serviced a
WHIRLPOOL WASHER
Model WDTA50SAKT0
Near Middletown, DE 19709
Andrew W.
Job Details: 10/20/2022
Cx complaint is unit has F8E4. inspected and verified complaint. checked for error codes and found F8E4 overfill float switch and F9E2 long drain error. ran a test cycle and unit passed with no issues and error codes were no longer present. cx stated they had a plumbing issue with the drain line and where it was tied in under the unit. believe this triggered the errors. cx had dated when they turned the unit off at the breaker and then turned the unit back on 10/13/22 and the unit had been working fine since. unit is working as designed. job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW03
Near Lebanon, PA 17042
Fred G.
Job Details: 10/20/2022
"cx complaint unit makes a thumping noise for 7 seconds after the water is dispenced to the ice maker. inspected unit and i found the evap fan and condenser fan are running and sound normal. cx turned ice maker on and water and the ice maker harvested and called for water. those sounds all sounded normal. baffle motor did eventually open and she said thats one of the noises. i was able to enter diag and found baffle down vibrate some. i was able to remove it and place some sound tape around motor and plastic. it did drop the sound by 50%. I also found one gap in the RC door gasket, was able to heat it up to seal. was unable to duplicate second noise. adsvised cx to record noise. called TL to docunent issues."
We serviced a
WHIRLPOOL DRYER
Model MEDB955FC2
Near Mechanicsburg, PA 17055
Fred G.
Job Details: 10/20/2022
cx complaint unit makes noise while running. inspected unit and found idler pulley was seized. was able replace it and tested unit and found unit now checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Beaverdam, VA 23015
Thomas B.
Job Details: 10/20/2022
Removed and replaced the tub assy tested and inspected for proper use unit now functions normally
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Chesapeake, VA 23322
Zachery R.
Job Details: 10/20/2022
"cx complaint water in fabric softener dispenser after cycle has completed. checked unit, no faults present, cx took dispenser out upon arrival noticed water in housing, acu receiving 123vac, hot valve reading 1k ohm, cold valve reading 1k ohms as well. cold water valve solenoid not closing as it should, replaced valve assembly, calibrated and tested, no water in dispenser, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chesapeake, VA 23322
Zachery R.
Job Details: 10/20/2022
"cx complaint unit displaying f9e1, verified fault, come to find glass in drain pump, cleared debris, tested, unit working as designed. cx paid in full. advised ticket is open for 30 days."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Chesapeake, VA 23320
Zachery R.
Job Details: 10/20/2022
"replaced switch, tested, unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Stanley, VA 22851
Danny R.
Job Details: 10/20/2022
un it had safty switch off to regulator adjusted switch chrcvksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Westminster, MD 21158
Brian R.
Job Details: 10/19/2022
came out and replaced parts orderdd. reset unit and temps and checked over. advised cx to give unit the next 24 hours to comp temps and adjust. ice maker called for water and filled and working. unit checks. job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDW09
Near Keymar, MD 21757
Brian R.
Job Details: 10/19/2022
came out and replaced harness as it was the right one. reset unit and checked over while apart. unit seems to be cooling good. job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ01
Near Point of Rocks, MD 21777
Ricky E.
Job Details: 10/19/2022
"installed compressor, unit cks ok.."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Leesburg, VA 20176
Ricky E.
Job Details: 10/19/2022
"installed parts, unit cksok.."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Aberdeen, MD 21001
Neil H.
Job Details: 10/19/2022
replaced the control and the lower harness unit checked good. recalb. unit
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lemoyne, PA 17043
Andrew S.
Job Details: 10/19/2022
Per previous tech I called TL when I arrived. I tested the voltage at the PTS and found 122.5 at the white wire to cg and 0 v at the black wire to CG. I then pressed the switch and found that the voltage drops to .3 v (wh-cg) and comes up to .25 v (BK-cg). I then tested the incoming voltage at the block while the unit was running. I found that the voltage was increasing the longer it ran. It started at 242.5 and climbed to 248.0 and spiked as high as 252 v. Per TL cx will need to have an electrician inspect the power supply for potential issues. Job complete
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Georgetown, SC 29440
Jason T.
Job Details: 10/19/2022
"Installed UI-panel, ran factory test to verify unit operation...working as designed."