We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Mechanicsville, MD 20659
Robert A.
Job Details: 03/02/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Montclair, VA 22025
Tanner B.
Job Details: 03/02/2023
"incorrect harness ordered, cleared ice and ordering harness/ heater to correct isse. cx only wants me back; ordrng 1 W11650662 (harness/ heater) and 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Powhatan, VA 23139
John P.
Job Details: 03/02/2023
Installed door tested working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Adamstown, MD 21710
Bernard M.
Job Details: 03/02/2023
Cx has extended warranty through Lowes but contacted WP. Informed cx to contact Lowes and shoed her number on receipt to use so they can dispatch correct warranty info.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Myrtle Beach, SC 29588
Jason T.
Job Details: 03/02/2023
"Cx complaint, loud noises during the cycles, found rear support roller worn, also idler is noisy. Installed parts from van stock to complete the repair, verified all unit functions for proper operation...working as designed.; ordrng 2 WPW10314173 (support JT VS)s and 1 W10837240 (idler pulley JT VS) and 1 LOOK (LOOK), used 2 WPW10314173 (SUPPORT), and 1 W10837240 (IDLER) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Fredericksburg, VA 22406
Tanner B.
Job Details: 03/02/2023
"CX Concern the unit leaking onto fc door seal. found rc floor with ice and water.. drain pan iced up .. pulled unit out and cleared drian tube/ cleaned rc out .. found drain pan bowed , hosung broken from previous company and rubber mastic pitted and deteraiting badly.. cx did mention temp concern in fc..unit would need ss repair , rc evap, filter , drain pan , housing and coupler atleast.. cx getting new unit. Job complete"
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Broadlands, VA 20148
Demonte S.
Job Details: 03/02/2023
Inspected the unit. Found that the cx is saying that the Center Burner flame will go out when it's set to simmer. Tested the Center Burner. If you set the Burner to simmer and it's been on simmer for a while. As you turn the Know to off the Flame will go out. Installed new Manifold & Center Orfice. Tested the unit. No leaks. Unit is working as Designed. ( Any questions please check Sd Pictures. )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Myrtle Beach, SC 29588
Jason T.
Job Details: 03/02/2023
"Cx complaint, no ice production, not cooling-freezing properly, found fresh food temp at 48 degrees, fereezer tested at 25 degrees, sealed system leaking at the fresh food evaporator, no ice production error code E1 not cooling. Ran factory test, found evap fan motors not running properly, fresh food thermistor shorted, ice box fan not running at correct speed for proper air flow. Ordering all parts needed to complete the repair, advised cx to contact VIA dispatch to schedule a return visit once all parts are received, cx agreed.; ordrng 1 W10846539 (evaporator fan blade) and 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire) and 1 WPW10514110 (motor evaporator) and 1 W10913906 (coupler) and 1 W10143759 (drier (service)) and 1 W11492867 (fresh food evap) and 1 LOOK (LOOK)"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near New Freedom, PA 17349
Sal R.
Job Details: 03/02/2023
CX complaint was that the unti was not spinning out towles .I found that the unti had no error codes stored in diag. I was able to run a test cycle and found the unit to complete the auto test 12 with out issues. I then had CX load unit and ran a quick wash cycle. I found that after the cycle the items in the unit had spun out and are ready for dryer. Unit is opperating as designed. I collected $120.00 for service charges
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Upper Marlboro, MD 20772
Shane B.
Job Details: 03/02/2023
installed door. tested IM. unit is workign as designed.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Arnold, MD 21012
Israel R.
Job Details: 03/02/2023
Customer complaint unit flames are way too big and is something is not right. I tested the unit and found the unit was not coverted to LP and is still has NG orifices. I converted the unit to LP and the burner caps got damaged. ORdering all burner caps.; ordrng 1 W11445312 (Cap burner) and 1 W11550541 (Cap burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Manakin-Sabot, VA 23103
John P.
Job Details: 03/02/2023
Found noise coming from condenser vibrating on cardboard adjusted condenser so no longer hit cardboard tested unit working as designed
We serviced a
KITCHENAID COOKTOP
Model KECC508RPW01
Near Wilmington, DE 19808
Taylor F.
Job Details: 03/02/2023
Replaced burner form previous diagnosis and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ06
Near Dover, PA 17315
Fred G.
Job Details: 03/02/2023
"cx complaint unit is not cooling. inspected unit and found room temps in both FC and RC. i found evap, condenser fans were working as designed. i heard compressor come on and within 10 seconds it turned off. compressor was very loud. removed back cover and amp clamped compressor found 13.5amps once compressor came on. tried a known good start device and found conpressor pulled 8.8amps but still kicked off within 10 secionds. called EW was told unit has a locked compressor. was told to order compressor, dryer and related lockrings, 2 call count. called office and got cx scheduled for 3/7/23.; ordrng 1 W11370574 (compressor) and 1 W11504415 (lockring) and 1 W11504431 (lockring) and 1 W11506619 (lockring) and 1 W11109499 (drier-tube) and 1 W11504433 (lockring) and 1 W11504447 (lockring) and 3 W11506635 (process stub)s"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Mechanicsville, VA 23116
Joseph D.
Job Details: 03/02/2023
Cx thought she had a warranty. Told her to get a copy of the receipt from Lowe's and call back.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Odenton, MD 21113
Israel R.
Job Details: 03/02/2023
Customer complaint unit is not making ice since new. I tested the unit and the unit is not making ice. I turned the ice maker and started harvfesting but the arm went up and then the ice maker stopped and did not moved. I went to get the mat to pul it out and test the vavle. But the ice maker started putting water vavle is good water is good. Replace ice maker and this harvested and filled with water and good. Unit is back to normal operations.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Virginia Beach, VA 23452
Austin D.
Job Details: 03/02/2023
"cx complaint noisy operation. checked unit and found that the unit will not start a cycle. it stays on sensing and after about thirty seconds it turns on the drain pump. signs of issue with pressure hose. checked connections and hose it looks good. checked drain pump, actuator, motor, cap, etc. all in range. ordering a control and harnress to resolve the issue.; ordrng 1 W11513246 (control) and 1 W11643701 (lower harness)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Glen Burnie, MD 21061
Alexander D.
Job Details: 03/02/2023
"replace ignitor still not glowing but getting 120v. replace gas valve tested unit, unit is now working properly"
We serviced a
KITCHENAID MICROWAVE
Model KHMC1857WSS0
Near Millersville, MD 21108
Israel R.
Job Details: 03/02/2023
Customer complaint unit is not cooking and the door is not closing. I tested the unit and found the interlock is bad. Replace switch and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Montclair, VA 22025
Tanner B.
Job Details: 03/02/2023
"unit is not making ice and dispensing water intermittenly, also gives a water hammer sound intermittenly.. unit needs new filter head housing; ordrng 1 W11346622 (housing) and 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Midlothian, VA 23114
John P.
Job Details: 03/02/2023
*CX complaint unit not dispensing water checked unit found wire not fully seated on UI panel seated wire tested working as designed *
We serviced a
MAYTAG DISHWASHER
Model KDTE204KPS0
Near Harrisburg, PA 17113
Andrew S.
Job Details: 03/02/2023
Cx was unaware that they had a service appointment. Has already had another company fix the unit yesterday.
We serviced a
WHIRLPOOL DRYER
Model MDE9206AYW
Near Bluemont, VA 20135
Ezra M.
Job Details: 03/02/2023
drum is making a squilling sound. found the one of the roller bearing are bad. ordering rollers and shafts.; ordrng 2 12001541 (bearing & roller asy)s and 2 WP6-3129480VP (shaft)s
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Chester, VA 23831
Chris B.
Job Details: 03/02/2023
cx comp unit wiull not heat insp unit conf cx comp found interlocks not engaing door replaced interlock tested unit working as desighned
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Springfield, VA 22153
Tanner B.
Job Details: 03/02/2023
"Installed new hinges , tested unit. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Norfolk, VA 23507
Zachery R.
Job Details: 03/02/2023
"cx complaint no cool, checked unit, verified unit needs updated acu, cleared frost build with steamer, advised cx to monitor temps until return visit.; ordrng 1 W11546690 (acu)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Hanover, PA 17331
Drew B.
Job Details: 03/02/2023
replaced and tested full operations and chekcs good
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Ellicott City, MD 21043
Robert L.
Job Details: 03/02/2023
"cx complaint door falling, found left hinge out of hook, found insulatpon in spring, relocatedinsulation and reattached hinge hook, tested all ops ok..........2 year costco warranty"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Palmyra, PA 17078
Justin L.
Job Details: 03/02/2023
Cx complaint low water pressure and housing hanging. Was able to access unit and verify concern of low water pressure. Removed inlet hose from back of unit and found low to no pressure from house which cx will need plumber to correct. Found that the filter housing base has failed and no longer secured to liner and will need replaced along with when damper opens and closed its chattering and getting stuck causing cooling concerns. Ordering housing and damper and setting return for Tue 3/7/23; ordrng 1 WPW10594330 (damper) and 1 WP67001668 (filter housing)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Gaithersburg, MD 20878
Julian H.
Job Details: 03/02/2023
replaced Rc door & working
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Hampton, VA 23669
Orbie
Job Details: 03/02/2023
"CX complaint top shelf falling down. confirmed complaint, found top shelf adjuster broke off. replaced adjusters. tried leveling unit but unit sitting on floor lopsided. unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Ocean View, DE 19967
Michael E.
Job Details: 03/02/2023
CX complaint: clear ice and ice clumping. Tested and verified complaint. I found the IM is overfilling and overflowing. Inlet tube is not frozen. Ordering triple valve andf IM. Cannotv reschedule due to SO parts.; ordrng 1 W11579561 (triple valve) and 1 W11578780 (IM)
We serviced a
WHIRLPOOL DISHWASHER
Model IUD8500BX1
Near Nottingham, MD 21236
Dustin F.
Job Details: 03/02/2023
"CX complaint: Dishwasher leakingInspected unit, ran partial full cycle and confirmed leak on front right corner. replaced gasket and tested unit, unit now working as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pomfret, MD 20675
Robert A.
Job Details: 03/02/2023
Cx complaint that the unit is not cooling well. I inspected the unit to confirm the complaint. I found the evap overed in ice. I removed the ice and found the defrost connector loose. I repositioned the connector and thermistor (insulated sleeve). I also wrapped the defrost connector in foil tape and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDEM00
Near Harrisburg, PA 17110
Justin L.
Job Details: 03/02/2023
Cx complaint not cooling properly and drip tray cracked. Arrived to find unit unplugged and doors open since sunday. Informed cx need unit plugged in minimum of 48 hrs for accurate diagnosis. Rescheduled for Mon 3/6/23 please pre-id drip tray and make mandatory for return will collect for service when diagnosing on monday and will collect for part if needed; ordrng 1 W11457241 (drip pan)
We serviced a
KITCHENAID FREEZER
Model KBSD608ESS01
Near Middle River, MD 21220
Dustin F.
Job Details: 03/02/2023
"CX complaint: LEDs out Inspected unit, Confirmed CX complaint. Found SP#: W11606409 for LED lights, Replaced all LEDS with pre id kits and unit now works as intended. Charged CX svc fee and moved on"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near White Plains, MD 20695
Robert A.
Job Details: 03/02/2023
"Cx complaint that the unit is continuing to dispense water when the paddle is released. I inspected the unit to confirm the complaint. The water actually sputter as if there is air in the line, it stops when I release the paddle. I pulled the unit out and found the line kinked behind the unit. I straightened the line and taped it to the back of the unit to prevent kinking. The unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Edgewater, MD 21037
Israel R.
Job Details: 03/02/2023
Installed new valve and tested. Ran a quick cycle and ran and the unit completed the cycle but the cycle even with a small load keep trying to balance. Ordering control and suspension.; ordrng 1 W11624938 (Control) and 1 W11396716 (Suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Hanover, PA 17331
Sal R.
Job Details: 03/02/2023
"Per the previouse tech,I was able to access and replace all parts . I found that the unit after a calibration and auto test , the unit is opperating as designed."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Edgewood, MD 21040
Neil H.
Job Details: 03/02/2023
F8E1CX COMPLAINT F8E1 CX HAD DRAIN BACKED UP SO HE RANDRAIN HOSE TO THE SUMP SO WHEN WASHER FILL WATER RUNNING OUT OF THE MACHINE CX HAS PLUMBER COMING TO PUT NEW DRAIN IN
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Hedgesville, WV 25427
Ken M.
Job Details: 03/02/2023
"Customer complaint is that the gasket is coming away from the unit. Inspection of the gasket found it unseated on the lower left side of the tub. Had a difficult time getting the gasket to reseat, and the gasket has a warp in it even when it is seated. Ordering gasket.; ordrng 1 W11498831 (gasket)"
We serviced a
MAYTAG WASHER
Model MHW6000AW0
Near Poolesville, MD 20837
Ricardo S.
Job Details: 03/02/2023
"Unit lekas from door, bellow is broken, CX HAS THE PART, Replaced bellow, unit tested and wotks fine .. no leaks"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW3
Near Great Falls, VA 22066
Christian C.
Job Details: 03/02/2023
Installed hot and cold water valves. Tested unit no errors. No leaks. Ran through diagnostic cycle no issues. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Cross Junction, VA 22625
Ken M.
Job Details: 03/02/2023
Customer complaint is that the upper shelf rails have jammed.. Unit tested and issue confirmed. Left rail is jammed which is putting strain on the right rail. Ordering rails.; ordrng 1 W11161915 (bracket) and 1 W11131390 (bracket)
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Frederick, MD 21703
Ricardo S.
Job Details: 03/02/2023
"replaced parts, unit tested. the frozen bake option works fine"
We serviced a
WHIRLPOOL COOKTOP
Model KGCU467VSS00
Near Washington, DC 20003
Shawn D.
Job Details: 03/02/2023
"cx complaint unit stays clicking when burners are used, inspected unit and found rear left burner keeps all igniters clicking when in use same with front right. cleaned burner heads and igniters and issue went away. collected for service fee unit is good"
We serviced a
WHIRLPOOL WASHER
Model WED8127LC1
Near Charlottesville, VA 22901
Kyle A.
Job Details: 03/02/2023
Cx complaint of unit being defective. Did confirm found unit is non responsive. Ordering control as no status light came on.; ordrng 1 W11618916 (Controk)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Alexandria, VA 22304
Eric W.
Job Details: 03/02/2023
got to cx home and they said they aready got dryer fixed
We serviced a
WHIRLPOOL DRYER
Model MED6230HW0
Near Falls Church, VA 22042
Leon
Job Details: 03/02/2023
cx complaint was drum seal was ripped off confirmed complaint replaced the seal and tested unit everything worked like it should
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Charlottesville, VA 22911
Kyle A.
Job Details: 03/02/2023
Cx complaint of unit not washing. Did confirm and found unit wash pump seized. Will need to replaced sump assembly. Cx is going to call whirlpool for coverage.; ordrng 1 W11416363 (Wash pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Rockville, MD 20852
Roberto I.
Job Details: 03/02/2023
"Replaced part and ran test 57, harvesting completed (01). Unit good to go"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Largo, MD 20774
Shane B.
Job Details: 03/02/2023
cx complaint is the unit not powering on or running at all. confirmed complaint. unit is unresponsive. found no voltage at terminal block. found breaker was off. once on unit ran and heated properly. terminal block is wired properly adn supplying 216vac. advised cx if issue returns to have breaker replaced. it is very old. unit is working as designed.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Berwyn Heights, MD 20740
Brian F.
Job Details: 03/02/2023
"Cx states F2E1 error, tested and confirmed. Installed new console, tested, still gives F2E1 error. Unit needs new main control and ribbon cable. Back left burner also not lighting, cleared blockage in orifice, tested again, burner is now lighting.; ordrng 1 W11034208 (cntrl-elec) and 1 W11025616 (harns-wire)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Arlington, VA 22205
Leon
Job Details: 03/02/2023
"cx complaint unit wouldnt drain confirmed complaint unit would drain for a while then stopped working pulled unit out the drain pump was over heating replaced the pump and heating element seen that the wires in the back was exposed showed cx, cx said they would get somoene to come fix it and i told them not to use the unit until its fixed i did a quick test to make sure no leaks can be seen"
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS01
Near Vienna, VA 22181
Jason A.
Job Details: 03/02/2023
CX complaint FRIDGE not cooling well & not making ice. Arrived at address & CX stated water bowl in FC frozen that same day & ice bin full the next day. Cleared all evap ice. Replaced harness. Test 3 evap fan & test 4 compressor runs. Set to MAX COOL dumped half of ice bin & select MAX ICE. CX will monitor temps. CX very unhappy about previous tech misdiagnose & waiting for incorrectly ordered parts that were not needed > JJ
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Greenbelt, MD 20770
Brian F.
Job Details: 03/02/2023
"Cx states unit is leaking, tested and confirmed leaking from bottom right. Installed new gasket and tested, unit still leaks from bottom right. Unit needs inner door, vent gasket, and both spray arms.; ordrng 1 W11612333 (Inner door) and 1 WPW10254545 (Vent gasket) and 1 WPW10491331 (spray arm) and 1 WPW10498900 (spray arm)"
We serviced a
MAYTAG DRYER
Model MEDB800VQ0
Near Columbia, MD 21046
Robert L.
Job Details: 03/02/2023
"cx complaint loud squeel then burning rubber smell, found idler seizing, replaced idler from pre-id, tested all ops ok, collected $183.30 visa cx paid in full"
We serviced a
WHIRLPOOL OVEN
Model WGG555S0BS01
Near Edgewood, MD 21040
Neil H.
Job Details: 03/02/2023
replaced the control and when i first turned on the upper oven bake the breaker tripped i than checked the outlets around the kitchen and the same outlet for the range share all outlets and they are gfi outlets causing at anytime to trip breakers because now the upper oven heated and breaker didn't trip i explained over time units can handle conditions like this run no problem than years later wiring gets older unit older issue that didn't happen before unit itself is good.
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Frederick, MD 21702
Bernard M.
Job Details: 03/02/2023
"Cx complaint unit won't start. Cx stated when attempting to preheat, the console would display the F2E1 error code for stuck key. Entered indiag and found error code F6E6 and F6E9 loss communication at ACU. Found some buttons don't acknowledge when being pressed. Ordering console and control, once parts are in contact cx to reschedule.; ordrng 1 W11448962 (control) and 1 W11449303 (console)"
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS00
Near Dayton, MD 21036
Robert L.
Job Details: 03/02/2023
"installed new module and ui display per previous, cx installed new unit already, this one was out in garage, unable to program , left copy of configuration paper with cx"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Williamsburg, VA 23185
Lucas R.
Job Details: 03/02/2023
"replaced drive and suspension, calibrated, tested, unit working as designed."
We serviced a
KITCHENAID MICROWAVE
Model KMLS311HSS09
Near Elkton, MD 21921
Taylor F.
Job Details: 03/02/2023
"Cx complaint is UI not responding. Tested inspected and verifed complaint. Found the ribbon pinched going into the UI. Ordering UI and harness, cannot reschedule at this time. ; ordrng 1 W11549257 (user interface) and 1 W11213883 (harns-wire) and 1 W11213885 (harns-wire) and 1 W11322425 (harns-wire) and 1 LOOK (LOOK)"
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS01
Near Chesterfield, VA 23832
John P.
Job Details: 03/02/2023
Replaced freezer LED with updated LED module tested working as designed
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Stafford, VA 22554
Tanner B.
Job Details: 03/02/2023
"Found loose connection on shifter causing the unit not to wash/ give f7e6 error .. reseated connection , ran calibration and diag test . unit is now working as designed . Job complete"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Knoxville, MD 21758
Bernard M.
Job Details: 03/02/2023
"Rplaced both parts, set to normal cycle and unit ran for 5 seconds and stopped. The consoile still displayed time but wouldn't restart. Checked and found no voltage at the board for the motor. Ordering control and motor, once parts are in contact cx to reschedule; ordrng 1 W11512515 (control) and 1 W11364931 (motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Halethorpe, MD 21227
Shane M.
Job Details: 03/02/2023
installed all parts. calibrated the unit. unit working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Street, MD 21154
Neil H.
Job Details: 03/02/2023
cx complaint not dispensing ice auger and yoke stripped replaced both and divider unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Culpeper, VA 22701
Danny R.
Job Details: 03/02/2023
unit has erro codes that not on tech sheet will need control and ui touch pad none resposive cycylked power then started to drain and wouldnt stop; ordrng 1 W11368911 (ui) and 1 W11305308 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Frederick, MD 21703
Ricardo S.
Job Details: 03/02/2023
"Replaced parts, reset power, unti tessted.. frozen bake option works fine"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Sterling, VA 20164
Christian C.
Job Details: 03/02/2023
"Installed inner door, outer door, hinges. foam. and arm. Tested MW door and left switch still doesnt press on door when normally closed. Found slight dent on right screw above left switch. Called techline. Unit is being sent for review."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Reading, PA 19610
Cody H.
Job Details: 03/02/2023
"CX states unit is dripping water from IM causing a blockage of ice to form in the ice bin and the ice chute. Unit is showing 34*F in RC and 6*F in the FC, IM showing 7*F. When IM fills with water its overflowing and running down the icemaker into the ice bin and ice chute. Ordering water valve and icemaker for return visit. office to reach out to cx when all parts arrive; ordrng 1 W11557002 (Icemaker) and 1 W11535162 (water valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Bridgeville, DE 19933
Michael E.
Job Details: 03/02/2023
"Replaced left RC door as per previous diagnosis, Tested unit and it is now working properly. Job is complete"
We serviced a
MAYTAG REFRIGERATOR
Model MSF21D4MDM01
Near Vienna, VA 22180
Leon
Job Details: 03/02/2023
cx complaint was unit lights didnt work in UNIT confirmed complaint replaced the FC led mod and both sides started to work
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fredericksburg, VA 22407
Thomas B.
Job Details: 03/02/2023
Cx complaint unit is not working properly inspected unit found capacitor is leaking and unit will not spin or agitate ordering parts; ordrng 1 W11395618 (Capacitor)
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBL214KSB00
Near Ashburn, VA 20148
Demonte S.
Job Details: 03/02/2023
Installed the Door to the unit. Unit is working as Designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW09
Near Gloucester, VA 23061
Justin W.
Job Details: 03/02/2023
cx complaint freezer getting warm. checked unit to find temps at 3 fc and 39 rc. amp draw from compressor .8 frost pattern on evap okay. while inspecting unit unit went into defrost. replacing control for unit getting stuck in defrost. replaced control. tested unit working as designed. advised cx to monitor over next week. control in bin for core
We serviced a
JENNAIR RANGE
Model JES1450FS2
Near Alexandria, VA 22314
David J.
Job Details: 03/02/2023
"CX complaint unit constantly beeps, and sometimes buttons would not work. Arrived and inspected unit and well testing user interface some buttons did not work. Could not replicate the beeping constantly made sure all connections were secure believe to have a faulty control, ordering controls for return visit and will return once parts arrive.; ordrng 1 W11297273 (Control) and 1 W11120573 (Display control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HBS01
Near Jarrettsville, MD 21084
Neil H.
Job Details: 03/02/2023
replaced the fc door unit checked good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Germantown, MD 20874
Ricardo S.
Job Details: 03/02/2023
"Replaced parts, reset power, cntrl board cks ok.. air flow on rc is good"
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFS07
Near Waldorf, MD 20603
Robert A.
Job Details: 03/02/2023
"I installed the ordered parts and tested the unit for the cx. The unit's under light is stays on and does not cycle from full, half and off. The unit needs a new control board as well. I'm ordering the part for the return visit. I did not collect the payment.; ordrng 1 W11544456 (control board 56.00)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Alexandria, VA 22304
Eric W.
Job Details: 03/02/2023
cx complant of unitmaking noise and led out in freezer found freezer led out and freeaer fan making noise then unit loses power cx resets poser and unit starts working cx dosent want to pay for repair cx calling wp
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Silver Spring, MD 20902
Roberto I.
Job Details: 03/02/2023
"Replaced parts, unit tested ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Goldsboro, PA 17319
Andrew S.
Job Details: 03/02/2023
Cx complaint is that the unit is just blinking and not starting. Upon arrival I attempted to start a cycle and the unit would not start. I then entered diag and found an F9E1. I checked the resistance at the at the J6-3 and J6-6 and found OL. I then tipped the unit back and checked resistance at the drain pump and found it to be reading 7.0 OHms. I am ordering the lower and harness and will use the drain pump on return if needed. Please contact cx when the parts are avialable to schedule the return visit.; ordrng 1 W11643701 (Lower Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Springfield, VA 22150
Eric W.
Job Details: 03/02/2023
cx complant of unit still freezing in fridge found the unit got over filled vacumed unit down and filled with r600 1.60 oz cx will watch unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near New Castle, DE 19720
Taylor F.
Job Details: 03/02/2023
Cx complaint is unit not making ice. Tested inspected and verfied complaint. Found the Im to be stuck mid cycle and not responding. Replaced IM from pre id and unit is now working as designed. Job is complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Harrisburg, PA 17111
Justin L.
Job Details: 03/02/2023
Cx complaint unit not finishing the cycle. Was able to access unit and found F3E2 inlet water temp fault F5E1 lid lock F0E4 spin limited by water temp F2E1 stuck button. Ohmed out thermistor at black wires and found out of range. Tested lock and every other time wouldnt latch. Ran encoder and found not all buttons responding. Replaced console and control and calibrated but will need inlet valve and latch for complete. Spoke to CE Ordering parts and setting return for Mon 3/6/23; ordrng 1 W11165546 (inlet valve) and 1 W10810403 (lid lock)
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Virginia Beach, VA 23456
Branden R.
Job Details: 03/02/2023
"once cx arrived at the house , was advised they will have to canceled and will call back to reschedule . cx canceled upon arrival ."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Murrells Inlet, SC 29576
Jason T.
Job Details: 03/02/2023
"Installed lower spray arm, ran factory test to calibrate and verify unit operation....working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Dunkirk, MD 20754
Shane B.
Job Details: 03/02/2023
"cx complaint is frost and ice blocking the chute and the bin being hard to open. found frost in the chute and light coming through tthe door. door is not sealing. shelfs in fridge section were pushed back to far causing them to bow inward making bins hard to open/close. mounted shelfs correctly top and bottom open/close smoothly middle is still bowed inward. unit is within 30 days of purchase. ordering ice chute door, shelf and bin. schedule when available.; ordrng 1 W11423781 (ice door chute) and 1 W11368751 (shelf) and 1 W11162443 (cover)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Germantown, MD 20874
Julian H.
Job Details: 03/02/2023
replaced control tested & working fine
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Silver Spring, MD 20902
Roberto I.
Job Details: 03/02/2023
"REplaced valve and control. Ran test 19 and defristed fill tube again. Ran tes 45, icemaker fill ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Lancaster, PA 17601
Cody H.
Job Details: 03/02/2023
"CX complains unit is not cooling and compressor making a loud grinding noise. Unit was unplugged on arrival.9amps Plugged unit in and when unit compressor tries to start it makes a grind/buzzing noise, drawing 9 amps and 863 watts but compressor does not continue running. Ordering sealed system repair and parts under service pointer W11634348 Rev B.; ordrng 1 WPW10662129 (capacitor) and 1 WPW10197428 (start relay) and 1 W11546692 (evap) and 1 W11504448 (evap coupler 1) and 1 W11504448 (evap coupler 2) and 1 W11109499 (drier) and 1 W11504433 (drier coupler 1) and 1 W11504447 (drier coupler 2) and 1 W11370574 (compressor) and 1 W11504415 (compressor coupler 1) and 1 W11504431 (compressor coupler 2) and 1 W11506619 (compressor coupler 3)"
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Pasadena, MD 21122
Israel R.
Job Details: 03/02/2023
"Customer complaint unit is making loud noises and burning smell. I tested the unit and found one of the fins in the drum is loose. tighten and the burning is coming from the heater. There was a lot of lint buildup. Clean is and tested., Ran the heater for a while and the smell started foinf away.. I tighten the fin and tested. Unit is back to normal operations. collected 120."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Brightwood, VA 22715
Eric F.
Job Details: 03/02/2023
"Confirmed cx complaint unit not locking. Found lid latch receiving power but not actuating properly. Replaced with pre-id'd part, tested unit, unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG500M4HS0
Near Washington, DC 20037
Samuel R.
Job Details: 03/02/2023
"cx complaint unit oven is not coming.insoected unit and could confirm.found oven ignitor to not come on.further inspection i found left rear burner ignitor to not come on,uit will need bake ignitor and left rear burner ignitor W11225785 special order W11225831 special order; ordrng 1 W11225831 (ignitor) and 1 W11225785 (left rear ignitor)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Martinsburg, WV 25404
Ken M.
Job Details: 03/02/2023
Console replaced and tested. Unit is working properly. Customer has been informed that new unit will need to be docked to house wifi and claimed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rockville, MD 20850
Julian H.
Job Details: 03/02/2023
CX complaint about ice never work tested temp on arrival FC 0* icemaker on did a test it completed cycle but didnt fill confirmed water on dispenser went to the back to valve & found a disconnected solenoid for icemaker on dual valve connected back tested again & working MUST WAIT 24 HRS TO SEE ICE
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Washington, DC 20037
Samuel R.
Job Details: 03/02/2023
"reploaced control and new control,new control would not power ui.reinstalled old control and would power ui board.reordering control board W11629912 special order; ordrng 1 W11629912 (control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Gloucester, VA 23061
Justin W.
Job Details: 03/02/2023
"cx complaint noise. checked unit to find no error codes. found pulley grinding on shield. found up down play in gearcase. unit will need gearcase and splutch for repair. also will need motor. quoted cx total 534.07. parts 418.93, labor 90$, tax 25.14$, grand total 534.07$. W10902814 washplate 115.25, gearcase w11454734-263.77$, motor W11283592 cbe splutch w10721967- 39.91$"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Madison, VA 22727
Eric F.
Job Details: 03/02/2023
"Confirmed cx complaint unit leaking from door seal. Found tub gasket partially unseated. Reseated gasket, tested unit, unit working as designed."