We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Alexandria, VA 22305
David J.
Job Details: 02/17/2023
Cx complaint unit not making ice. Arrived today and inspected unit. Found FC door not sealing on right side. Looked inside and unit is full of ice build up. Ran test 56 and had error E1. With the FC door not sealing. Could be pulling warm air into ice maker causing it to be to warm. Removed evap cover and removed all ice. Replaced evap fan and harness that last tech diagnosed. Made sure all rails were clear and working as they should. Replaced bins and installed door. Now with everything installed correctly door seals all the way around. Set temps to recommended setting and explained to Cx to give unit 24 hours and check for ice. Unit is now working as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Yorktown, VA 23692
Lucas R.
Job Details: 02/17/2023
"cx complaint unit not making ice, checked unit found fc temp at -1, fill tube frozen, found open heater in door, heater not servicable, ordering door for repair, advised cx to contact office upon delivery.; ordrng 1 LW11026425 (fc door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY010
Near Oakton, VA 22124
Jason A.
Job Details: 02/17/2023
CX complaint FRIDGE water dispense slow. Replaced filter head. Test water dispense with new filter faster. Pushed unit back. NO LEAKS > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Zion Crossroads, VA 22942
Eric F.
Job Details: 02/17/2023
"Confirmed cx complaint ice not dispensing. Found auger coupling on ice bin non functional, not turning. Ordering ice bin. Part can be put in/taken out by customer, please send bin directly to Cx as they do not need a tech to put it in the unit.; ordrng 1 W11347840 (Ice Bin) and 1 look"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Midlothian, VA 23112
John P.
Job Details: 02/17/2023
Installed fan after removing ice tested working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mineral, VA 23117
Eric F.
Job Details: 02/17/2023
"Confirmed cx complaint unit F6E1 error code. Found UI panel separating, water getting under inlay causing damage to UI and primary control. Ordering UI panel, will use pre-id'd parts on return.; ordrng 1 W11460908 (panel UI)"
We serviced a
JENN-AIR RANGE
Model JGC3530GS0
Near Clarksburg, MD 20871
Ricardo S.
Job Details: 02/17/2023
"Replaced parts, unit tested and LF burner works fine"
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near Washington, DC 20001
Brian F.
Job Details: 02/17/2023
"Cx states unit gives low flow error. Entered diagnostic mode F8E1 (low flow) error saved. Ran quick service cycle, no water entering drum from cold valves, hot valve is working. Valve filter was clean, no kinks in supply hose. Stacked washer dryer, called office scheduled 2 tech for 2/21. Cx PIF.; ordrng 1 look (look)"
We serviced a
WHIRLPOOL RANGE
Model MES8800FZ5
Near Manassas, VA 20109
Demonte S.
Job Details: 02/17/2023
Installed the Cooktop. Tested the unit. Unit is working as Designed.
We serviced a
MAYTAG WASHER
Model MVWB300WQ1
Near Reading, PA 19610
Cody H.
Job Details: 02/17/2023
"CX complains unit has oil spraying out from under unit. Inspected under unit and found bearing spray on under side of unit, as well as on the rotor and stator. Unit will need outter tub, hub, rotor, and stator for return visit. Was able to remove washplate, so unit should be accessible for return. Return to be set up by office when approved by 3rd party and all parts arrive.; ordrng 6 WP8533953 (hub screw)s and 1 W10820039 (hub) and 1 W10193886 (outter tub) and 1 WPW10419333 (stator) and 1 WP8557836 (stator plate) and 1 280146 (rotor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairfax, VA 22032
Demonte S.
Job Details: 02/17/2023
Inspected the unit. Found that the cx is saying that the Inner Door is Hitting the Inner Cabinet. Leveled the Door. Door is closing properly. Unit is working as Designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Odenton, MD 21113
Andrew H.
Job Details: 02/17/2023
Customer complaint is a unit's Iceman cannot be removed and was making a grinding sound. You need is not making grinding sound at this time but I found Iceman extremely hard to remove. I had to bang on the front side and side of the Iceman and when pressing the button is very difficult. The button is jammed and defective. Unit will need new icebin. Ordering part. Part in stock at tribbles.; ordrng 1 W11185686 (Ice bin)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Millsboro, DE 19966
Michael E.
Job Details: 02/17/2023
Replaced dual inlet valve as per previous diagnosis. Tested unit and it is now working proeprly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Hedgesville, WV 25427
Ken M.
Job Details: 02/17/2023
Customer complaint is that ice production is slow. Confirmed ice maker is not making as much ice as it should be. Ice maker cycled and it cycles and fills properly. Checked compartment temperature and found the freezer is cold enough for ice production to be normal. Suspect an issue with the ice maker thermistor. Ordering ice maker.; ordrng 1 W11546935 (ice maker)
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Strasburg, VA 22657
Ezra M.
Job Details: 02/17/2023
"Replace lid, both hinges with screws and install new cap. verified proper operation."
We serviced a
JENNAIR MICROWAVE
Model JMV8208WS1
Near Washington, DC 20005
Brian F.
Job Details: 02/17/2023
"Cx states mw vent cover broken, inspected and confirmed brackets that hold cover on are broken. Ordering new vent cover.; ordrng 1 W10310711 (grill-vent)"
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near Hyattsville, MD 20783
Israel R.
Job Details: 02/17/2023
Customer complaint unti is displaying Lo flow error code i found the hot water off. I clear erro codes and tested unit did not gave us error. I ran a quick cycle and completed the cycle. ADvicec the cx not to turn the water valves off due to the unit will use both temp to get the most efficient way to disolve and clean the cloth. Unit is good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Conway, SC 29526
Jason T.
Job Details: 02/17/2023
"Arrived on-site, found production date October 2021 Unit is out of warranty....spoke with April @ Customer Support. Cx advised unit was installed March 2022. Issue goods date 02-22-22 Purchase Date 03/17/22. Cx complaint, lower cavity light not working, verified vac voltage at the socket, bulb not operating, installed 40 watt bulb from van stock, verified all unit functions for proper operation.,.working as designed.; ordrng 1 8206232A (lamp 40 watt JT VS) and 1 LOOK (LOOK), used 1 8206232A (LAMP 40 WATT) from stock"
We serviced a
KITCHENAID RANGE
Model KFEG500EWH6
Near New Market, MD 21774
Marc M.
Job Details: 02/17/2023
cx complaint same issue as previous service concern. cx states erratic temp cycling. inspected unit and checked oven sensor as that was not done previously. found oven sensor at 1.08k ohms. contacted techline and documented unit as operating as deisgned
We serviced a
AMANA DRYER
Model NED4655EW1
Near Tappahannock, VA 22560
Thomas B.
Job Details: 02/17/2023
"Cx complaint unit is not working properly inspected unit found terminal block blown unit will need new terminal block. Cx states she will call into to pay remaining total paid 120.00 service call ; ordrng 1 WP3397659 (block-term), rqstng P&A on 1 279393 (Terminal kit)"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near Gaithersburg, MD 20882
Ricardo S.
Job Details: 02/17/2023
"replaced motor and wheel, unit tested and working ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Manchester, MD 21102
Drew B.
Job Details: 02/17/2023
Arrived foudn the condenser will need replaced as well to achieve complete ss repair. and amongst doing so replaced ui/control and inverter left pluged in to verify complete no cool with compressor now running. and amongst doing so cx is calling JA about contuined issues.; ordrng 1 W11592010 (compressor) and 1 W11548259 (condsener) and 1 4COUNT (4 COUNT) and 1 LOOK (LOOK) and 1 SSTCH (SSTECH)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Bel Air, MD 21014
Neil H.
Job Details: 02/17/2023
"REPLACED THE SPIN BASKET,SUSPENSION,MOTOR,BELT,GEARCASE UNIT TEST GOOD WAS MAKING NOISE AND BANGING IN SPIN."
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Hume, VA 22639
Daniel J.
Job Details: 02/17/2023
left front right front not working replaced left front burner head and light front and right front burner caps no change adjusted heads no change was able to get them to ignite but after a few clicks ordering burner heads and ignitors if tunred slowly burners ignite; ordrng 2 W11573760 (ignitors)s and 2 w11344538 (heads)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Burke, VA 22015
Demonte S.
Job Details: 02/17/2023
Installed the Friction Sleeves to the unit. Tested eve Door. Unit is working as Designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Murrells Inlet, SC 29576
Rolf K.
Job Details: 02/17/2023
Cx states no cool. Found bad compressor. Ordered new compressor and drier. Covered under 5yr warranty.; ordrng 1 W10507884 (compressor) and 1 W10177049 (drier)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Fairfax Station, VA 22039
Demonte S.
Job Details: 02/17/2023
Inspected the unit. Found that the cx is saying that the Washer beeps like there is an error message in the middle of the cycle. ( This happened 2 times.) Ran Service Diagnostics on the unit. Error codes are 8:88 = No error codes. Ran Service Test on the unit. Unit is working as Designed.( I advised the cx to make a video if this happens again. Cx has the unit stacked with a Dryer on top. The vibration could cause the unit to be making this sound. Cx knows to see if the Dryer is running while the Washer is On.)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Frederick, MD 21703
Ricardo S.
Job Details: 02/17/2023
"Replaced cntrl elec. restart the power and now the drive turns on but when i press the start button the drive makes a popping sound and smells like burning, i inspected the drive again and found a burnt on L1 connector on the main board.. cks power again, 120vac on temrinal block, ok. re-order cntrl board, main harness and pump; ordrng 1 w11497943 (drain pump) and 1 w11462459 (cntrl elec) and 1 w11568793 (main harness)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Bristow, VA 20136
Daniel J.
Job Details: 02/17/2023
per notes installed dispenser cover and mirco switch water now stops when released and installed new glides icebin staying on track
We serviced a
MAYTAG RANGE
Model jgcp430hm00
Near Alexandria, VA 22314
David J.
Job Details: 02/17/2023
Cx complaint right two burners wont light. Inspected unit and found this is LP unit. Inspected orfice and found simmers had stuff stuck in them cleaned them out and replaced one burner head. All burners are now working as intended. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Alexandria, VA
David J.
Job Details: 02/17/2023
Cx complaint unit leaks from front left corner. Arrived today and Cx had towel so I could not physically see water. Removed old tub seal and replaced with new. Inspected spray arms and found nothing causing a weird spray from arm. Tested unit for 10 minutes and found no leaks. Removed kick plate and inspected under unit and found no leaks there either. Unit is now working as intended. Job complete
We serviced a
JENNAIR OVEN
Model JGS9900CDS00
Near Alexandria, VA 22308
David J.
Job Details: 02/17/2023
Complaint oven wont heat. Inspected unit and found bake igniter does not glow. Removed element cover and inspected harness and found had been patched by previous tech/company. Removed igniter and disconnected from rear. Installed new part and re assembled unit. Tested at 350 degrees and found unit completed the test. Unit is now working as intended. Job complete Cx paid in full
We serviced a
MAYTAG WASHER
Model XXXXXXXXXXXX
Near Washington, DC 20036
Roberto I.
Job Details: 02/17/2023
"Cx asked to cancel, he didn't have the permission to access the area where the washer is located."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ
Near Oakton, VA 22124
Jason A.
Job Details: 02/17/2023
CX complaint DW not running. F9 Error. Found HTR bushing splitting & partailly peeled back. Water leaking. See SDpics. Replaced DW htr element per TSP W11540964 & S17304. Ran test wash before pushing DW back into cabinet. Start NORMAL cycle. Unit is advancing. NO LEAKS. Left part wih CX in case they want to claim for damage > JJ
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Sykesville, MD 21784
Robert L.
Job Details: 02/17/2023
"cx complaint large loads off balance and not spinning out, found f0e9 (new error for when tries 3 times to adjust and quits), ran diagnostics, basket round and spins true, suspension good, called tech line, they suggested mote water and to instruct proper loading, instructed loading, soap, cleaning, tested all ops ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Oak Hill, VA 20171
Richard B.
Job Details: 02/17/2023
"CX complant. Time keeps resetting. Prior diagnosis found unit needs console assembly. Installed console and set time and date . Advised CX to connect to wifi for software updates , Job completed, RB"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Lorton, VA 22079
Demonte S.
Job Details: 02/17/2023
"Installed the Capacitor, Motor, Belt, Cam & Actuator. Tested the unit. Unit is working as Designed."
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Towson, MD 21204
Shane M.
Job Details: 02/17/2023
cx complaint of a virbation sound. found ventline clogged at exit. i also removed lint from blower wheel. no sounds. unit working properly.
We serviced a
WHIRLPOOL DRYER
Model WED7500gc0
Near McLean, VA 22101
Dustin F.
Job Details: 02/17/2023
"CX complaint: unit wont run ( CX replaced motor and belt)checked for fault codes(none present) confirmed voltage comming from house then to power block. Unit comes on and lights up and relays open and close when trying to start cycles but nothing runs.Checked door switch via volt meter, door switch good. confirmed all fuses and tstats are good as well. Element was good. Checked belt switch and found belt switch faulty. Used volt meter to confirm belt switch always open. used alligator clamp jumper to get unit started by bypassing belt switch. Quoted CX for repair, CX paid svc fee but wants to repair unit on his own. will call back if needed understands 30 day guarantee. SAved quote"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100EBS20
Near Lexington Park, MD 20653
Shane B.
Job Details: 02/17/2023
installed ordered parts. unit now looks and functions as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ08
Near Lexington Park, MD 20653
Shane B.
Job Details: 02/17/2023
"cx complaint is poor ice production. confirmed complaint. bin had maybe 2 batches or so in it. cx said it hasent been used in days. unit has been worked on before, IM was replaced. FC section is 1 setting colder than recomneded, RC is on recomended. prob shows 35/-6. cubes in the bin look good. ran IM, it compeleted harvest cycle and refilled to the correct level. called techline, they advised temps are good. unit is working as designed. they said IM takes 90min to produce a batch of ice. said this IM is slower than other models. advised replacing no parts.gave cx SR# and tradecare number. cx says she wants unit replaced. working as designed."
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Baltimore, MD 21239
Emmanuel R.
Job Details: 02/17/2023
"Replaced control board, tested unit, Unit is now working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Washington, DC 20002
Brian F.
Job Details: 02/17/2023
"Cx states unit is leaking. Inspected unit, found cx had 2 wok pans loaded face down on lower rack, advised cx improper loading can cause leaking. Unloaded unit and ran service test cycle, found no leaks. Ran quick wash and heavy wash, unit did not leak. Unit is working properly."
We serviced a
JENNAIR REFRIGERATOR
Model JF36NXFXDE01
Near Dayton, MD 21036
Robert L.
Job Details: 02/17/2023
"cx complaint ui not lit, found unit running fine, found display out, removed console, confirmed 12.7dvc on j8-1 to grnd, once plugged connector in display returned but (-) button kept activating, seperated lense from control and retested now all buttons function, lockout may have been from stuck key, tested all ops ok........... if cx calls back order panel UI W11411871"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Stafford, VA 22554
Robert W.
Job Details: 02/17/2023
Replaced tube ring and tested unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3SHEXNT03
Near Laurel, MD 20707
Israel R.
Job Details: 02/17/2023
Installed new housing. Tested no leaks unit is back to normal operations.
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near Woodbridge, VA 22191
Demonte S.
Job Details: 02/17/2023
Installed the Water Inlet Valve. Tested the unit. No leaks. Unit is working as Designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Williamsburg, VA 23188
Lucas R.
Job Details: 02/17/2023
"cx complaint unit making noise, checked unit found temps at -3 fc, 33 ff, unable to duplicate noise, found ff evap cover not properly seated to air tower causing air to enter evap compartment, ran test 4 all cooling loads passed, reseated cover properly, advised cx on operation, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Highland Springs, VA 23075
Chris B.
Job Details: 02/17/2023
replaced gear case and slider tested unit working as desighned
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Laurel, MD 20707
Israel R.
Job Details: 02/17/2023
Installed new switch not lights are turning on and when is cool hot surface light is turning off unit is back to normal operations.
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Woodbridge, VA 22193
Demonte S.
Job Details: 02/17/2023
Installed the Slider & Clutch. Tested the unit. Unit is working as Designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Laurel, MD 20707
Israel R.
Job Details: 02/17/2023
heating element - sp w11540964 - special project s17304. Customer stated they got the letter about the heater. TEsted unit and found the unit is back to normal operations.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Laurel, MD 20724
Israel R.
Job Details: 02/17/2023
Installed new fan motor and tested.Unit is back to normal operations.
We serviced a
WHIRLPOOL RANGE
Model KFDC506JIB01
Near Charlottesville, VA 22911
Eric F.
Job Details: 02/17/2023
"Confirmed cx complaint unit not igniting properly. Found service pointer pertaining to issue. Aligned burner assembley per pointer instruction, tested unit, unit igniting properly now."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS2
Near Baltimore, MD 21218
Emmanuel R.
Job Details: 02/17/2023
"Replaced front glass on oven door, tested uniot. Unit is working as designed."
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Powhatan, VA 23139
John P.
Job Details: 02/17/2023
CX complaint unit cutting off prior to clothes being dry checked unit found harness not fully seated for moisture sensor seated harness connector tested working as design
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Columbia, MD 21044
Robert L.
Job Details: 02/17/2023
"(FN) cx complaint door was making popping noise then screw came out on floor and door flopped, found screw belonged to kick plate, found left hinge spring out of hook,, reinstalled hinge moved insulation and reinstalled kickplate properly, no errors ran diagnostics, tested all ops ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near ,
Shane M.
Job Details: 02/17/2023
cx complaint the unit wasnt dispensing right amount of water for measured filled. showed & explained in cx how to change settings.
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Prince Frederick, MD 20678
Shane B.
Job Details: 02/17/2023
installed drive motor and tested unit for cx. unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Millsboro, DE 19966
Michael E.
Job Details: 02/17/2023
Replaced FC LED as per special project. Tested unit and it is now working properly. Job is complete
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Richmond, VA 23223
Chris B.
Job Details: 02/17/2023
cx comp unit will shake when in spin insp unit conf cx comp found suspention not seated in ball seated suspention tested unit working as desighned
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Tappahannock, VA 22560
Thomas B.
Job Details: 02/17/2023
Cx complaint unit is not working properly inspected unit removed and replaced the drain pump tested and inspected for proper use unit now functions Normally
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Richmond, VA 23220
Chris B.
Job Details: 02/17/2023
cx comp unit will not cycle insp unit conf cx comp found f5e2 lid lock falure and f8e1 low flo f0e2 over suds found cold valve not flowing water but water pressur is good unit will need cold valve and 2nd man collected 120 sc cc cx will owe for cold valve W11316256 and will need to collect double labor for second tech cx stated they may be replacing unit not sure
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WML75011HZ10
Near Midlothian, VA 23112
Chris B.
Job Details: 02/17/2023
cx comp unit door squeeks insp unit conf cx comp lubed door hinge tested unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Baltimore, MD 21230
Justin S.
Job Details: 02/17/2023
the unit is active and freezer is at 30f and refrigerator is at 43f when i arrived. ice ball at the cap tube. no signs of leaks around the compressor or evaporator. low side pressure is fluxuating between -10 and -25psi and high side pressure is at 80psi. unplugged the unit and the pressures are at 10psi on the low side and 80psi on the high side after 10 minutes. the last tech tried to blow the system out with nitrogen but looks like the restriction remains. called tech support and spoke with a leon. restriction in the system sent to eng. file number.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Colonial Heights, VA 23834
Chris B.
Job Details: 02/17/2023
cx stated rent a center will be delivering payment apon repair advised cx to get payment of 120 from rac to diag unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHW00
Near York, PA 17406
Bernard M.
Job Details: 02/17/2023
"Cx complaint unit doesn't make ice. Inspected in FC and found the fill tube had clogged with ice. defrosted ice and found debris. Removed all ice and debris, jumped icemaker and it harvested and filled. Unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Moyock, NC 27958
Austin D.
Job Details: 02/17/2023
came pout to resolve the issue. disassembled as needed. replaced all parts and tested operatoin. unit is running as designed. low side pressure was at 5. advsied cx to monitor the unit and wait 24 hours before filling with product. cx agreed.
We serviced a
WHIRLPOOL WASHER
Model LAT2915AAE
Near Arlington, VA 22207
Dustin F.
Job Details: 02/17/2023
"CX complaint: Sometimes has issues spinning and draining, Inspected unit, confirmed complaint found gearcase leaking oil all over belts and pulleys. CX is going to use unit until he cant anymore. wants to replace. Charged CX Svc Fee"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Millsboro, DE 19966
Michael E.
Job Details: 02/17/2023
Replaced the pressure switch hose as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near New Market, MD 21774
Marc M.
Job Details: 02/17/2023
installed parts and tested unit. unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near McLean, VA 22102
Lloyd B.
Job Details: 02/17/2023
Cx complained the unit did not operate correctly. Installed new control and tested and it functions as designed. Job complete
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Powhatan, VA 23139
John P.
Job Details: 02/17/2023
Installed control calibrated tested working as designed
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Powhatan, VA 23139
John P.
Job Details: 02/17/2023
Replaced cabinet did have small dent in front left bottom corner CX accepted cabinet the way it was installed calibrated tested working as designed
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Washington, DC 20011
Roberto I.
Job Details: 02/17/2023
"Cx complaint oven failed to start once, but since then has been working ok.Removed oven bottom and started a bake cycle. The unit preheated and cycled at least 8 times with no issues. No erros found in diagnostic. Unable to replicate any issue. Collected $127.20"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Williamsburg, VA 23188
Lucas R.
Job Details: 02/17/2023
"replaced control, calibrated, tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Frederick, MD 21704
Ricardo S.
Job Details: 02/17/2023
"Cx complains about a noise again, inspected unit, the washer is uneven and drain hose hit the back wall and panel when unit is on drain/spin, so fix the drain hose and i level the unit.. tested ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Dumfries, VA 22026
Robert W.
Job Details: 02/17/2023
CX Complaint is the door is making grinding noise. Inspected unti and found the friction sleeve had failed causing hinge to rub frame replaced sleeves and tested unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Shrewsbury, PA 17361
Drew B.
Job Details: 02/17/2023
replCED ALL parts unit is functionals and checks good
We serviced a
WHIRLPOOL MICROWAVE BLT IN
Model WOC75ECOHS03
Near Maurertown, VA 22644
Ezra M.
Job Details: 02/17/2023
"installed console and control, tested oven and microwave, both heating."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near New Oxford, PA 17350
Bernard M.
Job Details: 02/17/2023
"Replaced all parts per previous tech, started preheat at 350 and oven ignited and reached temp. Unit checks good"
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Chesterfield, VA 23838
John P.
Job Details: 02/17/2023
Installed igniter and control tested working as design
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Laurel, MD 20724
Israel R.
Job Details: 02/17/2023
"TEsted water pressuere and is reading 50 psi. I replace reservoir, foor line filter to vavel line, fitting and grease all line. Unit is back to normal operations. If they unit is leaking need to call techline because there is nothing else that can be done or replaced. Valve has been replace already."
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Palmyra, VA 22963
Kyle A.
Job Details: 02/17/2023
Cx complaint of unit stop and starting rapidly. Could not confirm. Cx stated they had smoke coming from there venting and had called the fire department. Fire department blew out vents and found dryer was not the issue that the venting had been clogged. Techlind and i could not recreate issue as unit was operating as designed. But advised cx they need to change from foil venting to semi/rigid venting.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Palmyra, VA 22963
Kyle A.
Job Details: 02/17/2023
Cx complaint of white build up on clothes. Did confirm agitator rubbing on basket due to loose retaining screw. Reseated agitator and tightened screw and tested unit and unit is now as designed.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Washington, DC 20001
Brian F.
Job Details: 02/17/2023
"Cx states washer not draining or starting. Unit will start after being unplugged, will not drain. Unit would need control and drain pump, cx is going to buy a new washer."
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Gambrills, MD 21054
Eric W.
Job Details: 02/17/2023
cx complant of unit not draing water inspected udnit found drain pump cloged up removed clog and tested unit now draing
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Dumfries, VA 22026
Robert W.
Job Details: 02/17/2023
CX Complaint is the unit isnt filling. Inspected unti and found the DW isnt filling with water. Checked supply and its on checked valve and ohm out and its testing good plugged valve back up and tested unit again and unit is now working properly.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Herndon, VA 20171
Richard B.
Job Details: 02/17/2023
"CX complant. Door loose. Prior diagnosis found unit needs bracket , outer door and nameplate. Installed and tested unit. Door working as designed. Job completed, RB"
We serviced a
KITCHENAID HOOD
Model KXD4636YSS7
Near Fairfax, VA 22030
Richard B.
Job Details: 02/17/2023
"CX complant, Trim broken. Prior diagnosis found unit needs top cap. Installed top cap and unit working as designed. Job completed, RB"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Baltimore, MD 21217
Emmanuel R.
Job Details: 02/17/2023
"Cs unit wont start a cycle, couldnt confirm complaint. Found error code f5e2 for the lid lock but lid was locking everytime. May be a old fault code. Test cycle completed , verified components are working properly. I did find customer has a plastic film over the UI which could interfere with touch screen. Removed plastic film and unit started working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Gainesville, VA 20155
Daniel J.
Job Details: 02/17/2023
per notes installed new door and switch test 29 harvest passed tested fill test
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Washington, DC 20003
Samuel R.
Job Details: 02/17/2023
replaced parts ordered and tested unit.unit is now working as it should
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near North Brentwood, MD 20722
Samuel R.
Job Details: 02/17/2023
installed parts ordered.calibareted unit and tested unit.all working good.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Shenandoah, VA 22849
Danny R.
Job Details: 02/17/2023
cx stated unit isnt finishing cycyles ran diag found codes for actuator not seeing unit spin replaced with prid part now runs fine checksok also cleared water vavle and fills fine now too checksok in warenty per entitlement search
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADH3
Near Odenton, MD 21113
Andrew H.
Job Details: 02/17/2023
Customer complaint is at the unit is leaking from underneath the dishwasher. Inspected unit found unit had f9e1 error code for diverter cannot find home position. I ran auto test mode and checked for leaks. I found water leaking from center of some assembly on to the diverter valve motor. I could hear diverter valve motor clicking continuously and not stopping. I found unit would need new sump assembly. I quote a customer for replacing the sump and tested unit. And it's now working properly.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Front Royal, VA 22630
Ezra M.
Job Details: 02/17/2023
"f6e2, ui communication error. found corrosion on user interface, unit will need new ui. cust declined quote at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Barboursville, VA 22923
Kyle A.
Job Details: 02/17/2023
Installed icemaker and unit is now as designed.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM2
Near Shenandoah Junction, WV 25442
Ricky E.
Job Details: 02/17/2023
"customer stated that the icemaker wasnt making ice.. verified issue and fnd stripped gears on the im motor.. replaced the icemaker, unit mcoks ok.."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near New Carrollton, MD 20784
Samuel R.
Job Details: 02/17/2023
cx complaint unit is not baking.inspected unit and could confirm.checked ignitor and found ignitor to be opened.replaced ignitor and unit is now working as it should