We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Mechanicsville, VA 23111
Chris B.
Job Details: 06/08/2023
cx comp unit will leave white residue on black and colored clothes inps unit found no erros stroed calibrated unit ran threw diag mode found water valve flowing as desighned advised cx on use and care and clean washer cycle unit wroking as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Fredericksburg, VA 22406
Robert W.
Job Details: 06/08/2023
Replaced door gasket sealed and unit is working properly.
We serviced a
JENN-AIR OVEN
Model JJW3830DP02
Near Bethesda, MD 20817
Brian F.
Job Details: 06/08/2023
"Cx states power flickers, F6E0 error. Found saved F6E0, cleared. Continuity tests good between control boards and hmi, called tech line , recommended reconnecting to wifi, replace consiole if issue returns
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW02
Near Silver Spring, MD 20910
Israel R.
Job Details: 06/08/2023
"Cx complaint the refrigerator started freezing in the RC. Fc is running fine. After diagnosis found the compressor really hot. Check aperage and got 0.5 amps. no full frost pattern in the evap. Unit ether runing low on refrigerant or bad compressor. Ordering evap, compressor, dryer, coupler. Call customer whwen parts are available. 60 month entitlement covers SS labor and parts. collected 120.; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 W10843121 (filter dryer) and 1 W11506635 (Coupler)"
We serviced a
JENNAIR REFRIGERATOR
Model JS42PPDUDB16
Near Bethesda, MD 20814
Brian F.
Job Details: 06/08/2023
"Installed new filter housing, straightened kink in copper line. Installed filter and tested, water pressure back to normal, no leaks from housing. Unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Catlett, VA 20119
Tanner B.
Job Details: 06/08/2023
"Replaced compressor and icemaker, refilled unit. Tested unit. allow 24hrs too cool. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Mechanicsville, VA 23111
Chris B.
Job Details: 06/08/2023
cx comp unit will state f8e4 insp unit conf cx comp found water in drip tray cx satted she has to use dw even one time cleared water from drip tray ran unit insp for leaks found seem in tub not sealled no sighns shipping damage requesting 2 coun t due to sqaure sump type dw and tub job; ordrng 1 W11409866 (tub)
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Aldie, VA 20105
Richard B.
Job Details: 06/08/2023
"CX complant. Dryer not drying and squeaking Inspected unit and found dryer rollers squeaking on shafts. Ordering roller shafts a, rollers and ideler . Did a vent test and unit dod not pass but dryer is heating. Advised CX needs vents cleaned for dryer only. Not in stock. Further work needed, RB; ordrng 1 WP691366 (ideler) and 1 WPW10359270 (shaft) and 1 WPW10359269 (shaft)"
We serviced a
JENNAIR REFRIGERATOR
Model JS42SEDUDW15
Near Glen Allen, VA 23059
Thomas B.
Job Details: 06/08/2023
Cx complaint unit is not working properly inspected unit found optics have failed removed and replaced the optics tested and inspected for proper use unit now functions Normally charged 410.22 cx paid in full By Check 3544
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near East Petersburg, PA 17520
Justin L.
Job Details: 06/08/2023
Cx complaint unit had ziptie melted to liner. Cx stated during first use a ziptie that was left during installation melted and fell onto liner. Verified concern and unable to do anything as liner is not a servicable part. Cx will need to contact install for next steps as this falls under use and care. No further work needed
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Richmond, VA 23223
Chris B.
Job Details: 06/08/2023
cx comp unit will not tumble insp unit conf cx comp folund belt slipping on motor replaced idler motror and belt tested unit wroking as desighned
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Monrovia, MD 21770
Ricardo S.
Job Details: 06/08/2023
Replaced cooktop. cks ok
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Richmond, VA 23234
Chris B.
Job Details: 06/08/2023
S17538 cx comp unit will not go threw cycles insp unit conf cx comp found cap out range replaced cap tested unit working as desighned sp w11632927
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Beltsville, MD 20705
Samuel R.
Job Details: 06/08/2023
cx complaint unit is not making ice.inspected unit and found ice maker to be off.turned ice maker n and tested ice maker.ice maker is working as sholuld to cx to be careful pulling ice bin out
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW5
Near Martinsburg, WV 25401
Ken M.
Job Details: 06/08/2023
Customer complaint is that the power cord caught fire during install. Visual inspection found no visable damage to the terminal block or control. New cord attached and power applied to the unit. Unit tested and is working properly. Cord removed and left with the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hampstead, MD 21074
Bernard M.
Job Details: 06/08/2023
Cx complaint ice is forming around the ice maker. Inspected and found ice build on the side of the bin and underneath. Removed bin and ice was forming around the assembly. Removed all ice and placed bin back in. Found ice in the fill tube. Removed kickplate and found the fill tube heater is getting enough voltage. Ordering FC door and is to be shipped to cx address. Will need 2 tech to help install. Cx will call office when door arrives.; ordrng 1 W11551458 (FC door)
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Williamsburg, VA 23185
Orbie
Job Details: 06/08/2023
"cx complaint unit not functioning. checked unit verified cx complaint. unit going to done after a few seconds of operation. lifted unit, found loose cam causing belt to walk off. replaced belt & cam (from VS), as well as the capacitor just incase. tested unit. working as designed.; ordrng 1 W10721967 (drive pulley OA/VS) and 1 W11239857 (belt OA/VS)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Washington, DC 20011
Sherwood
Job Details: 06/08/2023
cx complaint no cooling. arrived and found iced block on evap. defrost evap and found heater pin was out repinned connection. ordering heater harness.; ordrng 1 W11650662 (heater harness)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Richmond, VA 23233
Thomas B.
Job Details: 06/08/2023
Cx complaint unit is not working properly inspected unit found grinding from gearcase when unit came to a stop ordering gearcase and will use pulley on return visit cx paid in full By CC; ordrng 1 W11449840 (Gearcase)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Washington, DC 20037
Sherwood
Job Details: 06/08/2023
cx complaint oven door shattered. arrived and found outer oven door glass was shattered. gave cx quote cx will call back if they want to go through with repair.
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Richmond, VA 23228
Thomas B.
Job Details: 06/08/2023
Cx complaint unit is not working properly inspected unit found the Nuetral wire had came loose out of connection at junction box reseated and tested for proper use unit now functions Normally
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Waynesboro, VA 22980
Danny R.
Job Details: 06/08/2023
times has broken knob shaft replaced checksok; ordrng 1 W10854240 (timer)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Middletown, PA 17057
Fred G.
Job Details: 06/08/2023
"cx complaint unit sounds like it is falling through the floor when in a spin cycle. inspected unit and entered diag and found 0 saved error codes. ran auto test and found when unit is in a spin cycle the whole unit shakes. I found the spin basket is not even from side to side to the tub ring. suspension checks good. unit needs gearcase, spin basket, splutch, blet, 2 call count to correct issue. once cx gets spin basket they will call and set up a return visit.; ordrng 1 W11454372 (gear case) and 1 W10721967 (splutch) and 1 W11239857 (belt) and 1 W11172199 (spin basket) and 1 W10528947 (hub)"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Martinsburg, WV 25403
Ken M.
Job Details: 06/08/2023
"Customer complaint is that the unit is noisy when spinning. Checked for stored error codes and found F7E9 and F0E3. Ran test cycle and the unit is struggling to shift between agitate and spin and once it did get into spin, it was grinding. Inspection of the drive system found the gearcase is leaking oil. Unit needs a new slider, clutch, and gearcase.; ordrng 1 W11393685 (gearcase) and 1 W10734521 (slider) and 1 W10754448 (clutch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS04
Near Hampden Township, PA 17050
Fred G.
Job Details: 06/08/2023
i was able to access unit and replace the RC door and both top and bottom hinges. I found door sat the same way after install. I called TL was told to try the FC door hinges. once in please call cx and set up a return visit. please call TL if issue still remains after FC hinges are replaced.; ordrng 1 W10901052 (left top hinge) and 1 W11269265 (left bottom hinge)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Frederick, MD 21702
Ricky E.
Job Details: 06/08/2023
"installed part, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Carlisle, PA 17013
Fred G.
Job Details: 06/08/2023
cx complaint units temps raised and ice was forming in FC. inspected unit and found frost on outside of evap cover. I tested heater circuit at control and found 58.5ohms. bimetal is good control is not sending voltage. I defrosted evap and Im ordering control. once part is approved and in hand please call cx and set up a return visit.; ordrng 1 W11224256 (control)
We serviced a
MAYTAG WASHER
Model WTW5010LW0
Near Martinsburg, WV 25403
Ken M.
Job Details: 06/08/2023
"Splutch, motor, belt, and valve replaced and tested. Unit is working properly. Old parts left with customer."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Havre de Grace, MD 21078
Neil H.
Job Details: 06/08/2023
cx complaint the unit made noise cx said and not working found the pulley came down belt came off secured the pulley and put belt back on unit tested good
We serviced a
WHIRLPOOL WASHER
Model mvw4505mw0
Near Frederick, MD 21701
Ricky E.
Job Details: 06/08/2023
"installed parts, unit cks ok.."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Suffolk, VA 23434
Zachery R.
Job Details: 06/08/2023
"cx complaint unit leaking. checked unit, cx had bowls soil side facing out towards door, advised and showed cx how unit should be loaded, no faults stored. signs of leak coming from bottom of door, ran test cycle, could not duplicate leak, ran quick cycle, found that acu is not sending proper voltage to vent wax motor, ordering acu to complete repair.; ordrng 1 W11637581 (acu)"
We serviced a
KITCHENAID RANGE
Model KFGC500JSS05
Near Waynesboro, VA 22980
Danny R.
Job Details: 06/08/2023
unti has issues with lighting broil will light then turns off and the bake wont send gas but lights will need control and vavle with sensor; ordrng 1 W10859573 (sensor) and 1 W11193822 (regulator) and 1 W11492299 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Glen Burnie, MD 21060
Alexander D.
Job Details: 06/08/2023
"cx complaint plastic water supply line leaking. advised cx we only service the unit itself and dont replace water supply lines. advised cx to call handyman or plumber to replace waterline. also advised cx copper and plastic waterlines arent recommended anymore due to leak potential, and she should try to have a braided steel waterline installed. cx understands. no service provided, no money collected"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Bristow, VA 20136
Tanner B.
Job Details: 06/08/2023
"Installed new sump/ motor , tested unit. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Severna Park, MD 21146
Shane B.
Job Details: 06/08/2023
insatlled all ordered parts. restored power and ran calibration then service cycle. unit is working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Ashburn, VA 20148
Richard B.
Job Details: 06/08/2023
"CX complant.Clicking noise. Prior diagnosis found unit needs fan and deflector , Installed and tested unit. Working as designed. Job completed, RB"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Chesterfield, VA 23832
John P.
Job Details: 06/08/2023
CX complaint unit shaking violently checked unit found pedestal foot not screwed all the way out causing unit to shake leveled unit calibrated tested explained cycle selection and operation unit working as designed
We serviced a
KITCHENAID ICE MAKER
Model KUIX335HPS01
Near Virginia Beach, VA 23456
Austin D.
Job Details: 06/08/2023
"came out to resolve the issue. disassembled as needed. replaced all parts and put the unit back together. unit is running as designed. but the unit is supplied with a twisted water line that is kinked and also the water coming to the unit is hot water not cold. by putting in hot water it is going to make the unit work twice as long and hard to create ice. therefore, i recommend them calling the installers to have them fix that issue. cx agreed."
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Chesterfield, VA 23838
John P.
Job Details: 06/08/2023
"Installed trim and UI, advised CX if mw is pushed in the opening and being that opening base is not level with cutout you will have to hold the door closed advised to get builder back out to level microwave opening and base"
We serviced a
KITCHENAID ICE MAKER
Model KUID508HPS00
Near Harwood, MD 20776
Shane B.
Job Details: 06/08/2023
installed ordered part and tested unit for cx. unit is making ice. unit is working as designed.
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Arlington, VA 22209
Jason A.
Job Details: 06/08/2023
CX complaint DRYER has power but doesnt heat & no tumble. Found thermal fuse open. Has good voltage at terminal block. Replaced part. Advised CX to replace plastic to metal vent hose & to use low heat for now > JJ
We serviced a
WHIRLPOOL COOKTOP
Model KCGS350ESS00
Near York, PA 17404
Sal R.
Job Details: 06/08/2023
"CX complain t is that the unit will not spark on its own. I found spark no sparking. I am ordering all electrodes and will return with the harness and the spark mod. Once all parts are avalible, please have someone for the office call to set a return date.; ordrng 2 W11507531 (electrode FL&FR)s and 2 W11507532 (RL & RR electrode)s and 1 W10852959 (center electrode)"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Front Royal, VA 22630
Daniel J.
Job Details: 06/08/2023
replaced heating element and cleared lint from cabinet tested confirmed heating
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Newport News, VA 23605
Carl A.
Job Details: 06/08/2023
"cx complaint of unit not making ice,checkedu nit to find double water vavle failed on one side also found light dim in fc ,and ff ordering all parts needed for repairs; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker) and 1 WPW10515057 (light) and 1 WPW10515058 (light)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Arlington, VA 22207
Jason A.
Job Details: 06/08/2023
CX complaint FRIDGE LEFT RC door overswing - hits counter. Previous tech did not order any parts. 2nd tech not needed. See TSP #: W11170909B. See SDpics to remove top cover & service extension. LEDs are dim or out #: W11606409 Rev G / S84638 > JJ; ordrng 1 W11171640 (mylar shim kit) and 1 2267193 (Left hand extension kit) and 1 W11673500 (Hinge pin) and 4 W11632139 (3 point LEDs)s
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Rockville, MD 20850
Julian H.
Job Details: 06/08/2023
replaced sump/motor & working
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Glen Allen, VA 23059
Thomas B.
Job Details: 06/08/2023
Part damaged called parts warehouse for them to reorder was instructed not to put in part number for reorder; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Mineral, VA 23117
Thomas B.
Job Details: 06/08/2023
"Removed and replaced the supplied parts went to program board it will not respond to any overlay entries plugged back in old board and nothing will come on the display reordering the part as well as ordering a new overlay Programming is Door Alarm +, - freezer button for 3 secs let go of -freezer down button. PE will Display set code to the refrigerator according to label this code should be 028 then - freezer Button to set. ; ordrng 1 W10746278 (overlay) and 1 W11642241 (Control Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Waldorf, MD 20603
David J.
Job Details: 06/08/2023
CX complaint unit does not have water dispensing and ice is not being made arrive today in verify complaint after previous text visit he had found that this unit needed a new reservoir back/filter head also a two-way valve. Pulled unit out and disconnected power removed old reservoir with filter head And disconnected waterline from back. Found that waterline supplied to this unit is a braided line and I found it was crushed in a couple spots. Explain to customer that I would recommend a pex tube to make sure that the waterline does not get pinched installed all new parts And supply power back to unit tested and ran to gallons out of unit. Unit is now filling as it should after reassembly icemaker filled with water. Unit is now working as designed job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fort Washington, MD 20744
Leon
Job Details: 06/08/2023
x complaint was IM didnt work confirmed issue first i put the IM in tested mode which it did everything it didnt to do then i checked the thermister which read greati seen the unit was packed and had no air flow we removed some of the things in the unit and told cx to call back if ice isnt in the unit by tomorrow
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Owings Mills, MD 21117
Drew B.
Job Details: 06/08/2023
replaced parts and tested and no issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Waynesboro, VA 22980
Danny R.
Job Details: 06/08/2023
installed parrts checksok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ashburn, VA 20147
Richard B.
Job Details: 06/08/2023
"CX complant. Washer dosent work. Inspected unit and capaciter has leaked fluid and not working. Installed new capaciter and tested unit, Working as designed. Started a wash cycle. Unit filled and washed. Job completed, RB t"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Waynesboro, VA 22980
Danny R.
Job Details: 06/08/2023
installed parts checks ok but house water line broke spoke to mr and got line and fixed it no leaks checks ok; ordrng 1 W11238340 (fill tube)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Fairfax, VA 22033
Richard B.
Job Details: 06/08/2023
"CX complant. Washer stopped working after repair. Inspected unit and found pressure hose got pinched not allowing control to read water pressure in tub Freed up pinched hose and tested unit, on quick wash cycle. Waited for cycle to complete, Working as designed. Job completed, RB; ordrng 1 W11399437 (pump) and 1 W11590868 (harness) and 1 W11556725 (acu) and 1 W11395618 (cap) and 1 W10677723 (motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Lititz, PA 17543
Justin L.
Job Details: 06/08/2023
Cx complaint water in rc section. Was able to access unit and found ice buildup in fc due to clogged drain tube again. Cleared and tested and filled out documentation online. Unit now checks good no further work needed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Chantilly, VA 20151
Richard B.
Job Details: 06/08/2023
"CX complant. Dispenser sometimes dosent open , Inspected unit and found error code for float switch but it is working fine, Found dispenser door is warped causing it to sometimes stary closed. Ordering dispenser and control , Further work needed, RB; ordrng 1 W10906426 (control) and 1 WPW10671905 (dispenser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X16DW01
Near Stephens City, VA 22655
Daniel J.
Job Details: 06/08/2023
freezer not freezing food temps near forty removed evap cover frost formed around thermistor and top row of rows removed test 1 confirmed fan moving exited out ran fast freezer frost forming on inlet and outlet ordering thermistor and harness; ordrng 1 WPW10383615 (thermistor) and 1 W11244436 (harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Delmar, DE 19940
Michael E.
Job Details: 06/08/2023
"CX complaint: freezing in RC and ice fusing in door IB. Tested and verified complaint. Upon arrival, IB at 23, FC at 8 and RC at 40. RC set at 35, FC at -4. RC no longer goes up to 50 but still freezing eggs in RC and ice cream soft in FC. Called WPTL. Documented evap frost pattern in pics. Low coolant likely. Per TL, SS tech needed to check pressures and check for leaks. Cannot reschedule due to SS tech needed.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Lancaster, PA 17602
Justin L.
Job Details: 06/08/2023
Cx complaint water collecting in rc. Was able to access unit and found clogged drain tube. Was able to clear ice and tube and collected for first call complete. No further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hagerstown, MD 21740
Ken M.
Job Details: 06/08/2023
"Customer complaint is that the unit leaked and is making random grinding noises. Unit only leaked the 1 times, has not happened since. Checked freezer compartment temperature and found it at 3. Inspection of the compressor compartment found the condenser fan and compressor are running, but the compressor is overheating. Compressor is failing internally. Suspect the unit stopped cooling altogether at one point, melting the ice which created the leak. No other evidence of water leaking found. The grinding the noise is the refrigerant bubbling through the system. Ordering compressor and drier.; ordrng 1 W11557671 (compressor) and 1 W11504415 (Lokring) and 1 W11504431 (Lokring) and 1 W11506619 (Lokring) and 1 W11109499 (drier-tube) and 1 W11504433 (Lokring) and 1 W11504447 (Lokring) and 1 W11506635 (Coupler)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Ronks, PA 17572
Justin L.
Job Details: 06/08/2023
As per previous visit was able to access unit and replace parts. Tested unit and unit now checks good no further work needed
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Harrisonburg, VA 22801
Danny R.
Job Details: 06/08/2023
cx states unit isnt closing door right found loose hindge and not shutting adjusted hindge now checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Yorktown, VA 23693
Lucas R.
Job Details: 06/08/2023
"costco add'l 1 year warranty cx complaint f8e4 code, checked unit found f8e4 float code, water in pan, found suds in unit, removed with veg oil, also found dispenser not dispensing rinse aid.; ordrng 1 W11412300 (dispenser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx988siBM01
Near Richmond, VA 23236
Joseph D.
Job Details: 06/08/2023
replaced UI and control board as per tech line suggestion temperature is proper ice maker filled unit appears to be working properly no issues detected
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near College Park, MD 20740
Samuel R.
Job Details: 06/08/2023
replaced part and found part failed on side.part will need to reorder parts W10601845 also found water housing warped W11396714 ; ordrng 1 W11396714 (housing) and 1 W10601845 (bezel)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Portsmouth, VA 23703
Carl A.
Job Details: 06/08/2023
"cx complaint of unit not working at all,checked unit to find the following F5E2, tested ran unit to find lid lock to have failed ,repalced lid lock tested unit works as deisgned; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAFM
Near Washington, DC 20024
Sherwood
Job Details: 06/08/2023
cx complaint dw has no power. arrived and installed small control. ran dw thriuogh cycle and made sure all components were working. repair is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Hagerstown, MD 21740
Ken M.
Job Details: 06/08/2023
"Adapter, gaskets, and valve replaced and tested. Unit is working properly. Old parts left with customer."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Mechanicsburg, PA 17055
Fred G.
Job Details: 06/08/2023
"i was able to access unit and replace the compressor, filter/dryer, and the RC evap as per previous visit. I then pulled unit into a 30 in vacuum and found it to hold for 20mins. I then charged unit with 56gs of R600A. I found unit started building a frost pattern. advised cx 24hrs for cooling and 48hrs for ice. unit now checks good.; ordrng 2 876765 (tube kit (FG VS))s, used 2 876765 (TUBE KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM3
Near Poolesville, MD 20837
Ricardo S.
Job Details: 06/08/2023
"Cx complanis about a water leak, inspected unit found 2 problems, the door fall down to fast, door need the friction sleeve. 2 issue, diverter seal is bad and leaks, unit needs sump pump assy, CX DOESN'T WANT TO CONTINUED WITH THE REPAIR; ordrng 2 WP8268961 (pad)s and 1 W11309335 (pump&motor)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Monrovia, MD 21770
Ricardo S.
Job Details: 06/08/2023
"Replaced door frame, cks ok"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Edenton, NC 27932
Branden R.
Job Details: 06/08/2023
"cx complaint unit not cooling checked unit and found compressor running at 2 amps and all fans running , unit will need SS repair . ordering all parts for repair along with SS TECH 1940; ordrng 1 W11582579 (compressor) and 1 W11504415 (coupler) and 1 W11109499 (dryer) and 1 W11562258 (evap) and 1 SSTECH (SS TECH)"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Hanover, PA 17331
Bernard M.
Job Details: 06/08/2023
"Cx complaint unit leaks. Inspected and found the bellow is tearing along the front where the door seals. Replaced bellow using pre-id parts, door seals properly. Unable to check for leaks, the unit isn't hooked up to water. Unit checks good"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Hertford, NC 27944
Branden R.
Job Details: 06/08/2023
"cx complaint unit not running , checked unit and found control not properly sending vac to any componets , replaced with pre id and tested all major componets checked good and unit is running as designed ."
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36FMS02
Near Edgewater, MD 21037
Shane B.
Job Details: 06/08/2023
installed gasket. the new gasket broke whlie putting te second corner on. will need another new gasket. ordeing part. cx asks if we can send back someone who is more familar/better at replacing this style gasket.; ordrng 1 2302710 (gasket-fip)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Elizabeth City, NC 27909
Branden R.
Job Details: 06/08/2023
"cx complaint unit wont cycle , checked unit and found inlet valve has proper vac but not allowing water threw . ordering inlet valve for repair . advised cx they will need to have valve on house repair so we can properly replace inlet valve on unit . cx agreed to call us back out when valves are replaced so we can shut water off .; ordrng 1 W11210463 (Water Inlet Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Dover, PA 17315
Sal R.
Job Details: 06/08/2023
CX complaint was that the unit would not opperate. I found that the when inspecting the under side for a noise concern. I found the run cap leaking. I replaced the run cap and ran a auto test and a recal. Unit test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Jarvisburg, NC 27947
Branden R.
Job Details: 06/08/2023
"cx complaint unit wont cycle, checked unit and found bad cap on unit leaking oil . replaced with pre id and tested unit is running as designed with all major componets checking good ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Spotsylvania Courthouse, VA 22553
Robert W.
Job Details: 06/08/2023
CX Complaint is the unit isnt making ice. Inspected unit and found IM is getting good power but when IM is jumped IM isnt moving just making noise not cycling. Replaced IM and unit is now working properly.
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Milford, DE 19963
Taylor F.
Job Details: 06/08/2023
"Cx complaint is drain pump stuck on and lid is locked. Tested inspected and verfied complaint. Found a king sized blanklet to be stuck in the washer and drain stuck on. Removed the blanket,l ran a diag cycle to calibrate and clear codes. Everything is working as designed in diagnostics. Put blanket back in on a drain and spin and unit spun it out and drained. Unit is working as designed. Job is complete. Cx paid 120 SC by CC."
We serviced a
MAYTAG MICROWAVE
Model MVWP576KW1
Near Walkersville, MD 21793
Ricky E.
Job Details: 06/08/2023
"installed parts, unit cks ok.."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Halethorpe, MD 21227
Shane M.
Job Details: 06/08/2023
"installed element, & tighten all screws. unit still making tiny bit of noises but cx okay with it."
We serviced a
JENN-AIR REFRIGERATOR
Model JUCFP242HX11
Near Charlottesville, VA 22911
Eric F.
Job Details: 06/08/2023
Confirmed over temps in freezer compartment, unit reading at 37 in both compartments. Documented issue with techline, techline advised ordering new PCB board. Ordering board.; ordrng 1 W11580234 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Hagerstown, MD 21740
Ken M.
Job Details: 06/08/2023
Valve replaced and tested. Unit is working properly. Old part left with customer.
We serviced a
GLADIATOR REFRIGERATOR
Model GARF30FDGB03
Near Willow Street, PA 17584
Justin L.
Job Details: 06/08/2023
As per previous visit was able to access unit and replace compressor and drier. Pulled unit down into a 30 in vacuum which held for 20 minutes. While charging with R600 bottle stopped working. Contacted office and setting a 2 count return for Mon 6/12/23 to complete repair.Will return with evap; saved tckt
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Portsmouth, VA 23703
Carl A.
Job Details: 06/08/2023
"cx complaint of unit not filling with water on heavy duty,checked unit to find no error codes at this time,tested the unit appears to be working as deisnged,put it in heavey duty and got no water called techline spoke with Chris was advise of the power wash button on unit
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Summit Point, WV 25446
Daniel J.
Job Details: 06/08/2023
washer noise during cycle found shipping bold holder with wear on one corner left lower side removed tested sounds normal diag no errors spoke with customer and stated noise seemed to come from lower left side
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF300ESS04
Near Manassas, VA 20112
Tanner B.
Job Details: 06/08/2023
The units lh door is warped and needs to be replaced. not sealinfg well ..; ordrng 1 LW10721548 (lh rc door)
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Haymarket, VA 20169
Tanner B.
Job Details: 06/08/2023
"cx has extended wty, when the ticket is sent back order 1-W10861000 dispenser; saved tckt"
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Ashland, VA 23005
Thomas B.
Job Details: 06/08/2023
Cx complaint left rear will not light inspected found wiring hanging from spark module reseated and tested unit for proper use unit now functions Normally ; ordrng 1 W11319687 (Spark module)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Norfolk, VA 23523
Justin W.
Job Details: 06/08/2023
cx complaint unit not defrosting checked unit to find wire to harness broken. advised cx we would have to replace harness to warranty work. cx refused stating he would solder it back together. quoted cx 110 labor and 42.11 for parts 15 shippingper cx request left evap exposed cx going to solder and reassemble unit. advised cx diagnosis is good for 30 days but we could not warranty their work cx agreed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Jarvisburg, NC 27947
Branden R.
Job Details: 06/08/2023
"cx complaint unit not washing , found no error codes stored . found pump DOA not allowing anything to cycle . tryed to receive proper vac to pump and was unable to get proper vac . cx asked for me to come back and install .; ordrng 1 W11087226 (control) and 1 w11025157 (sump and pump)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Newport News, VA 23607
Carl A.
Job Details: 06/08/2023
replaced cooktop tested unit works as deisgned
We serviced a
WHIRLPOOL MICROWAVE
Model KMBP100ESS03
Near Odenton, MD 21113
Samuel R.
Job Details: 06/08/2023
cx complaint unit is not fucntioning at times.sayimg oprn close.inspected unti and could confirm.also upon firhter inspection i got error code f5e1 for mw invertor.reset power and tried unit and no change.found right switch not to always make good contact.unit will need a interlock kit and invertoe board.hinges checked out good.W11325604, W11033422; ordrng 1 W11033422 (interlock switches) and 1 W11325604 (invertor board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Suffolk, VA 23435
Carl A.
Job Details: 06/08/2023
unable to located unit at this time on popoerty will call us back when they have located unit that needs repairs; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Harrisburg, PA 17112
Cody H.
Job Details: 06/08/2023
"Was able to access unit and replace parts per previous visit. Unit now harvests and fills as designed, no further work needed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lewisberry, PA 17339
Fred G.
Job Details: 06/08/2023
cx complaint unit takes 2-3 cycles to get dry clothes. I found unit does heat but there was no air flow. I fond dryer vent hose was crushed. I was able to shorten hose and found air flow was 100% better. unit now checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS06
Near Great Falls, VA 22066
Simon
Job Details: 06/08/2023
CX complaints REFRIGRATOR interior discoloration and drawer problem.UNIT checks .light affects the intetrior discoloration bottom drawer not even ordered right and left rail. MODEL NUMBER not match the unit SZ; ordrng 1 W10805083 (rail truck left) and 1 W10805082 (rail truck right)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Elizabethtown, PA 17022
Justin L.
Job Details: 06/08/2023
Cx complaint unsure if washer needed service or not. Cx powered on unit and it was operational. Unit is at an rv center and the ticket was accidently reopened and there is no work needed at this time.