We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lanham, MD 20706
Sherwood
Job Details: 06/16/2023
parts are not in my bin;
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Leonardtown, MD 20650
David J.
Job Details: 06/16/2023
Cx complaint unit will not preheat. After last visit found bake element bad. Arrived today and removed floor pan of unit and pulled out old bake Element. Installed new element. Tested unit and is now heating properly. Ran test cycle and unit preheated to 350. Unit is now working as intended. Job complete. Cx paid 110.00 for labor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Littlestown, PA 17340
Bernard M.
Job Details: 06/16/2023
"Cx complaint unit doesn't cool. Inspected and found the compressor comes on but makes loud buzzing noise and shuts off after 10 seconds. Rc and FC are both at room temp. The compressor was running continously and is now locked up. Unit needs sealed system repair with 3 call count. Set up retrun for 6/20, office will contact cx with time frame.; ordrng 1 W11370574 (compressor) and 1 W11546692 (evaporator) and 1 876765 (mtg kit) and 1 W11109499 (drier)"
We serviced a
JENNAIR HOOD
Model JXW8530HS1
Near Annapolis, MD 21405
Shawn D.
Job Details: 06/16/2023
cx complaint unit is very loud. inspected unit and found all speeds sound the same when fan is on. checked damper and is getting stuck. adjusted damper and now is working properly and sounds great. unit is good to go
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Harrisonburg, VA 22801
Danny R.
Job Details: 06/16/2023
"unti has power but doesnt spin found bad belt reepleced with van staock checksok; ordrng 1 341241 (belt,drive) and 1 looklookdrvs (look look dr vs), used 1 341241 (BELT), and 1 look look dr vs (look lokk dr vs) from stock"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Potomac, MD 20854
Julian H.
Job Details: 06/16/2023
"CX complaint about unit making a noise inspected & found noise on final spin tub& basket CBE causing issue suspension got weakened not bouncing back will need 2 techs 2 counts small space unit is on a pan CX PAID FOR SVC CALL ONLY W CHECK; ordrng 1 W10247710 (washer,suspension) and 1 W10518300 (basket) and 1 W10381078 (outer tub)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Silver Spring, MD 20904
Brian F.
Job Details: 06/16/2023
"Cx states unit shakes/vibrates. No saved error codes, ran auto test, completed with no errors. Unit is level, ran calibration, tested manual high speed spin, was able to spin at full speed with no issues. Ran rinse & spin cycle with 4 medium sized towels, used deep water setting, cycle completed with no issues. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Bowie, MD 20720
Sherwood
Job Details: 06/16/2023
cx complaint not finsihing a cycle. arrived and checked error codes. error codes for over suds and long drain. ask cx how much h.e detergent was she using and it was too much advised her how much to use and explained why she shouidnt use that much. cleared codes ran drain and everything is working good. repair complete. unit is under warranty
We serviced a
WHIRLPOOL DRYER
Model WED95HEXW0
Near Chevy Chase, MD 20815
Brian F.
Job Details: 06/16/2023
"Cx states dryer makinemovg buzzing noise, tested and confirmed. Removed unit from install, removed top cover, tightened all bolts securing panels, reinstalled, tested again, buzzing noise is gone. Unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Baltimore, MD 21213
Emmanuel R.
Job Details: 06/16/2023
"Replaced icemaker ,fill tube and water valve, tested unit.Unit didnt leak.Advised allow 24hrs for icemaker to produce ice."
We serviced a
MAYTAG COOKTOP
Model KOCE507ESS11
Near Earlysville, VA 22936
Danny R.
Job Details: 06/16/2023
unti will need spark mide has power but no ignitors work; ordrng 1 WP7431P06660 (spark mode)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Baltimore, MD 21239
Dustin F.
Job Details: 06/16/2023
"cx complaint: unit wont workinspected unit, confirmed pulley nut came loose and belt came off. resecured nut and belt. calibrated and tested unit. unit working as intended"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near Toano, VA 23168
Orbie
Job Details: 06/16/2023
"cx complaint unit not cooling. checked unit found freezer not cooling, found no lights on control and unresponsive to touch. quoted cx for repair. cx agreed. replaced control. unit appears to be working as designed. upon letting unit run heard compressor turn off. checked unit again to find evap thermistor 425ohm. replaced thermistor with new. tested unit again. advised cx to monitor future operation of unit and to call back if anything else happens."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ
Near Lexington Park, MD 20653
David J.
Job Details: 06/16/2023
Cx complaint unit has moisture on top shelf of rc. Arrived today and verified complaint. Found RC door very full of heavy items causing door to sag. Also found freezer packed from top to bottom. Explained to unit we need to have items off the back wall a few inches to make sure your has proper air flow. Cx started removing things off door and door was now sealing. Cx stated shes going to organize and move things around. Unit is working as intended. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Martinsburg, WV 25404
Ken M.
Job Details: 06/16/2023
"Control, holder, and bulb replaced and tested. Unit is working properly. Old parts left with customer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near North Potomac, MD 20878
Julian H.
Job Details: 06/16/2023
"CX complaint about unit not cooling well on both compartments found FC overfrosting checked seal & looks good all around found gasket hanging from door causing air to zipped need door RC's door bottom touching liner causing door to be hard to close installed washer at hinge from VS to lift door & caused a better sealing molded gasket to position need part; ordrng 1 WP488881 (washer for restock jh vs) and 2 WP488881 (washer)s and 1 WP482338 (adhesive) and 1 W11023679 (dor-fip FC white) and 1 W11178521 (nameplate), used 1 WP488881 (WASHER for restock jh vs) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Lebanon, PA 17046
Cody H.
Job Details: 06/16/2023
CX complains unit FC door gasket isnt sealing. Found door gasket to not seating in door due to track being warped. Unit will need new FC door for repair. CX to call office when part arrives to schedule return. CX EMAIL CONFIRMED; ordrng 1 LW10668875 (FC door (BLK))
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Baltimore, MD 21205
Emmanuel R.
Job Details: 06/16/2023
"Cs unit is not working and just humms. Couoldnt confirm complaint.Upon arrival unit was unplugged, Found error codes f7e6 motor fault. Diagnostic cycle completed perfectly. Motor winding 11.5 a little high.ORderign motor and capacitor.Advised customer to monitor unit, its possible the control is failing but unit is not acting up right now.; ordrng 1 W10890624 (motor) and 1 W11428524 (capacitor) and 1 W11170317 (control)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Annville, PA 17003
Cody H.
Job Details: 06/16/2023
Was able to access unit and replace parts per previous visit. tested unit and unit is now working as designed. no further work needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Parkville, MD 21234
Dustin F.
Job Details: 06/16/2023
"cx complaint: rc notcoolinginspected unit, confirmed cx complaintfound brown wire backed out of connector for heater. resecured with tape. found control losing voltage when calling for defrost from 120 to 90. and evap defroster corroded. unit needs new defrost heater harnass, control and evap thermistor.; ordrng 1 W11650660 (heater harnass) and 1 WPW10384183 (thermistor) and 1 W11566851 (control)"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW2
Near Harrisburg, PA 17112
Cody H.
Job Details: 06/16/2023
CX complains unit is not turning on. Verified unit will not power on at all. Found unit not getting any voltage to terminal block. when disconnecting plug from outlet it was discovered the outlet and plug had failed. CX will need electrician for repair. No further work needed. CX EMAIL CONFIRMED.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Elizabeth City, NC 27909
Austin D.
Job Details: 06/16/2023
replaced the rollers. tested operation. cx wanted feet up so unit is easy to pull out if he needs too. hes 80 years old and cant get down to bring the legs up. i advsied him without the leg up is it impossible to levdl the unit and was ok with that.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Virginia Beach, VA 23456
Branden R.
Job Details: 06/16/2023
cx complaint unit making alot of noise . checked unit and found teeth on splutch bad and flat not allowing unit to cycle at all or sense . replaced splutch and tesrted unit is running as designed .
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Elizabeth City, NC 27909
Branden R.
Job Details: 06/16/2023
came out and replace all parts needed tested unit is running as designed .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Gettysburg, PA 17325
Sal R.
Job Details: 06/16/2023
"Per the previouse tech, I was able to access and replace the icemaker. I then closed door and found the icemaker to fill. Unit test good."
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Felton, DE 19943
Frederick R.
Job Details: 06/16/2023
Replaced all parts per prior diagnosis. Installed hose screens for CX to help with well sediment. Calibrated and tested and the WM is now working properly. Ran clean cycle before I left. Job is complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mechanicsburg, PA 17055
Fred G.
Job Details: 06/16/2023
"i was able to access unit and replace the inlet valve as per previous visit, tested unit and found unit now checks good."
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Felton, DE 19943
Frederick R.
Job Details: 06/16/2023
CX was not at home when I arrived. Called them and they were on their way. When they arrived we discussed the unit and OOW charges and they were under the assumption that it was covered for 10 yrs and that the service call would cover everything. When I discussed what the actual charges consisted of they cancelled on the spot. No services were rendered. Job is complete
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL2
Near Mechanicsburg, PA 17055
Fred G.
Job Details: 06/16/2023
cx complaint unit is leaking from center of bottom of door. I removed door and ran a normal cycle and found unit had a lot of suds inside. I found suds were pouring over tub lip. i also found drops of water coming from vent fan. I qouted cx for dispenser and vent fan and cx declined. charged cx only for serivce call. $120
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Williamsburg, VA 23185
Orbie
Job Details: 06/16/2023
"cx complaint unit facia not working. verified cx complaint. opened and closed unit, light came on front of unit. ran diagnostics. F7E1, F8E2. put unit into test mode, unit was washing when it should have been draining. heard clicking from control board. unit needs control board. cx paid for part and service charge. still owes labor on return.; ordrng 1 W11410063 (control)"
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Rockville, MD 20852
Roberto I.
Job Details: 06/16/2023
"Cx complaint no heat.Ran a cycle, confirmed cold air. Power supply ok. Removed front, found open heater, confirmed 245Vac supplied to the heater during cycle. Replaced heater using pre id part. Unit tested ok. Collected $336.42"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IM02
Near Towson, MD 21204
Brian R.
Job Details: 06/16/2023
came out and pulled unit and tested both sections. unit heats and runs as it should. job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charles Town, WV 25414
Daniel J.
Job Details: 06/16/2023
replaced all parts entered diag fill did not agitate drained and got stuck in drain cycle f1 e1 error flashing can removed power and start again fills drains non stop checked pressure hose not blpcked motor conenctor fully seated ordeing control console cap and harness tech line closed *** will need shop job built for tech line call for monday ****; ordrng 1 w11399437 (pump) and 1 w11513246 (control) and 1 w116437701 (harnes) and 1 W11395618 (cap) and 1 W11643702 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Frederick, MD 21701
Andrew S.
Job Details: 06/16/2023
Cx complaint is that the unit is not making ice. Upon arrival I found that the unit does not have any error codes. I ran test 57 and 45 and the unit filled and harvested. However the ice maker motor was loud and grinding. I then ran test 15 and found that the emitter board is not responsive. I am ordering the ice maker and emitter boards. Please contact cx when the parts are available to schedule the return visit.; ordrng 1 W11658802 (Ice maker) and 1 W10898445 (ice level sensor) and 1 W10870822 (Emitter board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs342fiam02
Near Virginia Beach, VA 23456
Branden R.
Job Details: 06/16/2023
"cx complaint not lights in unit , checked unit and found no vdc to led . also found none being sent . advised cx light will need to be replaced also found control not sending proper vac to led driver . advised cx of repair and cx unsure if repair or replace at this time . cx paid service call in full ."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Frederick, MD 21702
Andrew S.
Job Details: 06/16/2023
Upon arrival I found that the lower harness has seperated at the pump. I also found that the pump has damage on it as well. I am ordering the harness and pump. please contact cx when the parts are available to schedule the return visit.; ordrng 1 W11591637 (Harness) and 1 W11399437 (Drain Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB03
Near Frederick, MD 21704
Sal R.
Job Details: 06/16/2023
CX informed em that she has extended coverage. I fou nd no recorde of and xplained that if serviced today a min of $120.00 for service charges are requirred. CX is extreamly argumentitve and is forcfully opening the door witch is making anoise whne the door extends all the way and is stoped by the hinge. I informed CX to not let door swing open due to paoosible tention on doore wiring harness. CX refused Service chagres and told me to I was not helpful and no ding anything. I was asked to leave.; ordrng 1 LOOK (LOOK)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Frederick, MD 21701
Andrew S.
Job Details: 06/16/2023
"Per previous tech I was able to access and repalce the filter head. I then turned the water on and verified that the unit i didpensing water properly without any leaks, Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Virginia Beach, VA 23452
Carl A.
Job Details: 06/16/2023
"cx complaint of unit not coming on , found that the outlet has a floating netural causeing unit not to power on advise cx they will need a elewctrician cx will call back in after power issue resolved"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Frederick, MD 21702
Andrew S.
Job Details: 06/16/2023
When I was explaining the cost of the repair the Cx stated that the unit is under an extended waranty. It was dispatched to us as OoW. I informed the cx that they would need to have the job dispatched to us showing waranty. Will need the valve and actuator on return.; ordrng 1 LOOK (Look)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Bolivar, WV 25425
Daniel J.
Job Details: 06/16/2023
no cool found brown wire to defrost heater disconnected ordering harness showing sp ordered; ordrng 1 W11650662 (heater)
We serviced a
KITCHENAID OVEN
Model KOCE500ESS04
Near Chambersburg, PA 17202
Andrew S.
Job Details: 06/16/2023
Upon arrival I Found that the screws that we were sent were not the correct screws for the Mag. FG contacted MM attempted to find the correct screws for the mag. I called TL and spoke with Joe. I also spoke with TS and he is researching it as well. Please contact cx when we receive the proper screws. SR#7736648229; ordrng 4 8205656 (Screws)s and 4 8205651 (Screws)s and 1 LOOK (LOOK)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Greencastle, PA 17225
Andrew S.
Job Details: 06/16/2023
"Per previous diag I was able to access and repalce the blower wheel, and roller kit. I then tested the unit and found that it is now functioning as intended. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Joppatowne, MD 21085
Neil H.
Job Details: 06/16/2023
e2 and 02 in 57 test new ice maker needed $286.29 collected paid in full; ordrng 1 W11577195 (Whirlpool Refrigerator Ice Maker Assembly)
We serviced a
KITCHENAID OVEN
Model KODE500ESS01
Near ,
Bernard M.
Job Details: 06/16/2023
"Cx complaint unit over heats. Entered service and found error codes F6E1 over heat in upper oven and F9E0 product mis-wire. Inspected and found after oven reaches temp the broil element stays on and allows oven to overheat. Ordering control and sensor, gave cx quote for full repair and he'll submit to warranty complany for approval. Once approved, contact cx to reschedule; ordrng 1 WP74008369 (temp sensor) and 1 W11179310 (control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Perry Hall, MD 21128
Neil H.
Job Details: 06/16/2023
cx complaint the hub is stripped again labor and trip $250 paid in full; ordrng 1 W10528947 (drive hub kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Harrington, DE 19952
Frederick R.
Job Details: 06/16/2023
CX complaint no ice. Imnspected/tested and found unit has a defective IM and will not harvest properly. ORdering FC IM. Part in stock at Tribles. Rescheduled CX for 6/23/23; ordrng 1 W11578780 (ice maker)
We serviced a
MAYTAG WASHER
Model MVWB855DC1
Near Middletown, VA 22645
Daniel J.
Job Details: 06/16/2023
leaking from under washer and wash plate barely moving inspected unit found leaking from gearcase and vertial movement in shaft suggesting gear case and also suspension rods customer paid the 120 for service call i cash left for work will call back in if she wishes to proceed
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Virginia Beach, VA 23452
Carl A.
Job Details: 06/16/2023
part missing from truck was not in bin; saved tckt
We serviced a
JENNAIR WINE CELLAR
Model JUW248LWRS21
Near McLean, VA 22101
Jason A.
Job Details: 06/16/2023
"CX complaint WINE CELLAR temps warm after replacement of thermostat. Unit is running noisey. Checked evap is not iced up. Door is hitting cabinet on closing.Partition is rubbing against compressor section cover. Checked compressor is running. Drier doesnt seem to get war,Inspect defrost & temp thermostats. Called techline = same SR: 7736336103 > JJ; ordrng 1 WP4344859 (thermostat) and 1 LOOK (LOOK - JJ to RETURN)"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Charlottesville, VA 22903
Danny R.
Job Details: 06/16/2023
unit has a 7 1 and 7 2 code wont run will need sump assy; ordrng 1 W11460946 (sump assy)
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLWH1
Near Washington, DC 20016
Brian F.
Job Details: 06/16/2023
"Cx states hinges not holding door up, inspected and confirmed. Found broken door cable on left side. Ordering door cable replacement kit (8194001 21 Tribles).; ordrng 1 8194001 (link)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Monrovia, MD 21770
Sal R.
Job Details: 06/16/2023
CX complai t is that the unti is not draining and the dishes are wet. I ad vised CX to use rinse aid to address the drying concerns. I did find that the unit is not draining during a opperating cycle and giving a f9e1 error code. I am able to drain the unit manuely . i am ordering 1 sumop & motor (W11460945). return date set for 6/21; ordrng 1 W11460945 (sump & motor assem 12 @ tribs)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Herndon, VA 20171
Richard B.
Job Details: 06/16/2023
"CX complant. No water dispensed through door, Inspected unit and found resivoir not frozen , Found water dispenses when commanded through coupling going to door , Using a steam gun , Blasted hose going through door.Dispensing now , Job completed. RB"
We serviced a
KITCHENAID REFRIGERATOR
Model Krmf706ess01
Near Monkton, MD 21111
Bernard M.
Job Details: 06/16/2023
"Cx complaint the lights are out in RC. Inspected and found the FC light to be out. Replaced FC light and it dimmed along with the RC lights. Found the back light on ice box to be out. Replaced light and now all lights fully illuminate. Parts and labor covered under Scode191AQ, cx paid $120 for service. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Edenton, NC 27932
Austin D.
Job Details: 06/16/2023
came out to resolve the issue. disassembled as needed. repalded all parts and put the unit back togehter. tested operation. unit is running as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Chesapeake, VA 23325
Zachery R.
Job Details: 06/16/2023
"replaced all parts, calibrated and tested, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Woodstock, VA 22664
Daniel J.
Job Details: 06/16/2023
washer leaking removed water from floor ran diag no leaks ran quick wash no leaks found pipes behind washer dripping water informed customer looking at sd ppics unit wasnt in the same room as last service no leaks from inlet drain pump or hoses
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Mechanicsburg, PA 17055
Fred G.
Job Details: 06/16/2023
attemped to replace door gasket and found same results. door will not close. I found new door gasket is not as soft as old gasket. I tried soaking gasket in hot water and found it helped but still door will not stay closed. called TL (SR7736523787) TL said to order 2 gaskets and try placing gasket in dryer. called cx and scheduled cx for 6/20/23; ordrng 2 W11177741 (door gasket)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Upper Marlboro, MD 20772
Shane B.
Job Details: 06/16/2023
"cx complaint is the unit leaking. cx said he doesnt use unit much but its leaked the last 3 times its been used. water comes from under unit and is a large amount. i inspected unit before running it. i didnt see any obvious cracks or damage. checked for codes. none saved. ran the service cycle but nothing leaked. both arms are spinning and float switch is working. cx is using berkley jensen detergent, it doesnt say HE on it. i ran another cycle with detergent in the unit. i saw no buiild up of suds during the cycle. i used clear plastic door to inspect inside unit. found lower spray arm spraying a lot of water down and forward. replaced lower spray arm and new arms sprays much less water out of the bottom port. advised cx to make sure nothing hits the arm when its running. unit is working"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Virginia Beach, VA 23456
Zachery R.
Job Details: 06/16/2023
"cx complaint long dry times, checked unit, unit has poor airflow, tested unit with duct disconnected, unit working as designed. advised cx to have vent cleaned, also advised main office of issue."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Virginia Beach, VA 23455
Zachery R.
Job Details: 06/16/2023
"replaced latch and bezel, calibrated and tested, unit working as designed."
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ06
Near Salunga-Landisville, PA 17538
Justin L.
Job Details: 06/16/2023
Cx complaint unit not cooling. Was able to access unit and found leak in system. Corrected leak and pulled into 30 in vacuum and charged with 68 g of R600. Unit developed a frost pattern. Unit now checks good no further work needed
We serviced a
JENN-AIR OVEN
Model JJW3430WS00
Near Midlothian, VA 23113
Thomas B.
Job Details: 06/16/2023
Cx complaint unit is not working properly inspected unit found the Ui keeps resetting constantly checked power power is present however board keeps refreshing ordering control and Ui qouted 1586.10 cx paid in full; ordrng 1 WPW10292566 (cntrl-elec) and 1 W10401277 (panl-cntrl)
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near Virginia Beach, VA 23456
Carl A.
Job Details: 06/16/2023
"cx thought unit was uder warranty ,explain to cx unit not under warranty ,cx cancelled at door"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Chesterfield, VA 23838
Joseph D.
Job Details: 06/16/2023
Replaced two faulty gaskets unit now seeing properly no other issues found customer insttuct as well
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Keswick, VA 22947
Danny R.
Job Details: 06/16/2023
found ujit was leaning forward this will cuasing unit tio drip called etch line made report also unit install screws are stripped got sr 7736650360
We serviced a
AMANA RANGE
Model AGR6303MMB0
Near Richmond, VA 23223
Chris B.
Job Details: 06/16/2023
cxc comp unit will not ignite insp unit found gas smell but not spark found wire not seated on spark mod seated wire tesetd unit wroking as desighned
We serviced a
KITCHENAID HOOD
Model KVWB606DSS2
Near Virginia Beach, VA 23454
Carl A.
Job Details: 06/16/2023
"found ribbioncable between ui and cntorl board to be disconnected,reseated connector tested unit works as designed rufunding money for part"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Disputanta, VA 23842
Joseph D.
Job Details: 06/16/2023
Replace compressor vacuums charge found burnt up start device unit now pulling point 8 amps and full Frost pattern photos included
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Hampton, VA 23666
Justin W.
Job Details: 06/16/2023
cx complaint unit not cooling. checked unit to find heater disconnected reconnected and tested heater turned on. defrosted evap unit working as designed cx pulled unit upon arrival and placed towels down to catch water. unit working as designed
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Millsboro, DE 19966
Michael E.
Job Details: 06/16/2023
"CX complaint: not drying and rattling sound. Tested and verified complaint. F2E1 error code. Tumbling, heating and good air flow. I found the incoming hot air duct doesnt get over 144 degrees inside duct. Also the heater is rattling badly. I replaced the heater which solved the rattling problem. Then i replaced the TCO sensors and tested and not hot air duct is 164 inside and climbing. Unit is now working properly. Job is complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Bethesda, MD 20817
Julian H.
Job Details: 06/15/2023
CX complaint about unit making frost on FC inspected & found a gap on the bottom tried to formed back to position but found that liner is bowing causing gasket to not seal against cavity need parts; ordrng 1 12977880SQ (dor-fip ss FC) and 1 W10571967 (gasket) and 1 W10876598 (nameplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Washington, DC 20017
Sherwood
Job Details: 06/15/2023
cx complaint not cooling arrived today and installed part. tested heater is working correctly. repair complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Falls Church, VA 22046
Simon
Job Details: 06/15/2023
CX special project heating element replacment.CX NOT ABLE TO FIND THE WATER SHUT VALVE.will call plumber.SZ; snapped 4 QuickPics
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Lebanon, PA 17042
Justin L.
Job Details: 06/15/2023
Cx complaint washplate and agitator not staying together. Was able to access unit and found manufacture defect which is causing them to seperate and clothes to get caught. Ordering wash plate and will use agitator on return. Once part is in office will need to contact cx; ordrng 1 W11510461 (wash plate)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Cockeysville, MD 21030
Neil H.
Job Details: 06/15/2023
replaced the suspension rods and ran auto test unit good tub stable and in high speed spin stable didn't replace the control wasn't need but also this 5 knob unit has no recalb. per tech line and my research
We serviced a
MAYTAG FREEZER
Model MZF34X16DW04
Near Virginia Beach, VA 23456
Branden R.
Job Details: 06/15/2023
"cx complaint unit not cooling , checked unit and found frost build up on evap . steamed unit out and found thermistor out of range on unit . qouted cx for repair and cx paid in full . replaced thermistor and tested unit is running as designed ."
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL00
Near Rockville, MD 20852
Julian H.
Job Details: 06/15/2023
CX complaint about vent getting on the way for closure inspected & found that bottom vent is bowing out causing door not close all the way need part; ordrng 1 W11369889 (bottom vent)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Harrisburg, PA 17110
Cody H.
Job Details: 06/15/2023
"CX found cabinet to be DOA. Cabinet will need to be reordered to complete repair. Could not take pictures because customer was not home to open door, talked through door bell camera. Reordering cabinet to be used on return visit. Gearcase will be brought back with on return, cx to reach out to office when part arrives. 2XL; ordrng 1 W10676680 (cabinet) and 1 look (look)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Washington, DC 20016
Samuel R.
Job Details: 06/15/2023
"further inspected unuit and found to get all the noise from blower wheel housing.seems to be bent, will need to order blower housing and try that.WPW10211911 6 tribles W11113654 3 tribles; ordrng 3 W11113654 (pads)s and 1 WPW10211911 (blower housing) and 1 2ndtech (2nd tech)"
We serviced a
KITCHENAID OVEN
Model KODE507ESS21
Near Washington, DC 20008
Samuel R.
Job Details: 06/15/2023
cx complaint unit is not displaying anything.inspected unti and could confirm.checked connections and were good.reset power to unit and still no display.display board failed.unit will need a new console; ordrng 1 W11600646 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA71CIHN00
Near Greater Landover, MD 20785
Shawn D.
Job Details: 06/15/2023
arrived cx showed me recipt unit is brand new floor model but recpit has wrong info on it unit is deff brand new never used. cx tried contacting lowes for ebtter recpit and has to go to store to get it. cx will call back when ready
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB8
Near Goldsboro, PA 17319
Fred G.
Job Details: 06/15/2023
i was able to access unit and replace the ice maker as per previous visit. tested unit and found unit now checks good.
We serviced a
KITCHENAID COMBO
Model KEMS378GSS2
Near Potomac, MD 20854
Roberto I.
Job Details: 06/15/2023
"Replaced parts, unit tested ok. Collected $145"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Bethany Beach, DE 19930
Frederick R.
Job Details: 06/15/2023
CX complaint is water dispenser not shutting off. Prior diagnosis was a miss. Spoke to TS and ordering paddle. price difference between parts is $38.92 which will be deducted from labor cost when job is complete per TS.. Final labor rate will be $71.08. Spoke to HM and we have one is OS. She is going to contact CX tomorrow to reschedule; ordrng 1 W10433548 (pad) and 1 look (look)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Tysons, VA 22102
Christian C.
Job Details: 06/15/2023
"instal new defrost heater, tested the unit all normal works as design."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS3
Near Cockeysville, MD 21030
Neil H.
Job Details: 06/15/2023
"cx complaint panel locked and can't unlock new control and panel needed cx will replace unit $689.28$120 collected; ordrng 1 W10595568 (cntrl-elec) and 1 WPW10475780 (Whirlpool Dishwasher Control Panel, Stainless)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs342fiaw00
Near Washington, DC 20015
Brian F.
Job Details: 06/15/2023
"Cx states cabinet lights blinking, ice clumping. Inspected and confirmed, found loose wiring connection on top RC LED, reconnected, lights on steady now. Changed temp settings from 4 to 6. Unit is now working properly."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Centreville, VA 20120
Demonte S.
Job Details: 06/15/2023
Inspected the unit. Found that the cx is saying that the Washer has wet clothes at the End of the Cycle. Ran Service Diagnostics on the unit. Error code are F7E4 = Basket Re - Engagement Failure. Checked the Slider to the unit. Found that the Sliders Magnet has came completely off. Installed the new Slider. Tested the unit in Service Test. Service Test passed. I then started a normal cycle. Unit is working as Designed. ; used 1 W10734521 ( Slider ( DS / Vs )) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB03
Near Suffolk, VA 23434
Zachery R.
Job Details: 06/15/2023
"cx complaint rc door not staying shut. checked unit, come to find defective cabinet, called techline, was directed to tradecare, was advised by tradecare that whirlpool will be contacting cx within 3-5 business days. provided sr# to cx."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Chantilly, VA 20152
Demonte S.
Job Details: 06/15/2023
Inspected the unit. Found that the cx is saying that the Refrigerator isn't cooling. Checked the Freezer Evaporator Section. Found that the frost Pattern is only up to the first coil from the bottom. Checked pressures to the unit. I'm getting 0 on the low side & 98 - 103 Psi on the high side. I then removed all R134 A to the unit. Filled the unit with 140 Psi of Nitrogen. Let Nitrogen sit for 20 mins. No change in pressure. Removed all Nitrogen. Pulled a vacuum on the unit. Let vacuum sit for 10 mins. No signs of any changes. Filled the unit with R134 A. Pressure are 120 Psi on the high side and 2 bars on the low side. Checked the Evaporator. Frost Pattern all the way to the top. Unit is starting to Cool. Unit is working as Designed. ( Any questions please check Sd Pictures.)
We serviced a
WHIRLPOOL DRYER
Model WED5100VQ1
Near Columbia, MD 21045
Robert L.
Job Details: 06/15/2023
"cx complaint not heating, found no heat on timed dry initally, found 118/118/237 at terminal, TCO, thermal, op tstat, cycyling tstat and heater checked ok, messed with temp switch and still no heat on timed dry but when tested sensor dry unjt heated, found timer not sending voltage on timesd dry,quoted $46r0, cx declined repair will buy new unit, collected $120 visa; ordrng 1 WPW10185982 (timer) and 1 WP3399639 (temp switch)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC7HS01
Near Reston, VA 20191
Jason A.
Job Details: 06/15/2023
CX complaint MW not heating / OVEN cooling fan noise. Found F1E6 F1E4 4903 relay F6E0. MW cavity light not working. Cannot enable light / turntable or fans in test mode. Starting a heat cycle. turntable & fans work but no heat. Verifed oven cooling fan noise. Called Trade pArtners & office to confirm PL conscessions still valid. $120 SC also valid. CX owes $200 on return. JJ TO RETURN > JJ; ordrng 1 W11110951 (MW Apl Mgr) and 1 W10217711 (Inverter) and 1 W11346197 (Magnetron) and 1 W11033422 (Interlock harness incl switches) and 1 W11238401 (Transformer light) and 1 W10886919 (bulb) and 1 W11248652 (OVEN Cooling fan)
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Ocean City, MD 21842
Michael E.
Job Details: 06/15/2023
"Replaced the magnetron, transformer, diode and capacitor as per previous diagnosis. Tested unit and it is now working properly. Job is complete"
We serviced a
IKEA REFRIGERATOR
Model IRS335SDHM00
Near Fairfax, VA 22031
Richard B.
Job Details: 06/15/2023
"CX complant. Not cooling. Prior diagnosis found unit needs evap harness and control, Installed both after thawing out iced over evap, Unit is cooling now. Job completed, RB"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS02
Near Fairfax, VA 22030
Richard B.
Job Details: 06/15/2023
"CX complant. Microwave not working, Insected unit and found units power off and leaning out of cabinet on wooden bench, Covers off top and sides of microwave, Magnatron wave guide has a very large hole melted into the bottom of it, Called techline to document. SR7736641589. techline deemed unit non repairable. Refered CX to cx service . RB"
We serviced a
JENNAIR DBL WALL OVEN
Model JJW9827DDB
Near Potomac, MD 20854
Roberto I.
Job Details: 06/15/2023
"Replaced parts, unit worked as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Silver Spring, MD 20906
Leon
Job Details: 06/15/2023
cx complaint bottom freezer-filter backed up so water is dripping from bottom. inspected unit and found clogged drain line. unclogged drain line and reinstalled. cleared ice from bottom of fridge
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Tysons, VA 22102
Christian C.
Job Details: 06/15/2023
Cx complaint unit is making a grinding noise. Inspected unit no errors. Found thick layer of lint on blower wheel. Cleared debris. Tested unit. No more grinding noise. Unit is heating. Unit is working as designed.