Service History 460 - VIA Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near McLean, VA 22102

Christian C.

Job Details: 06/21/2022

Installed heating element per special project. Tested unit no errors and no leaks.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Forest Hill, MD 21050

Neil H.

Job Details: 06/21/2022

cx complaint f8e4 the float switch faulty push in and not closing so when connected sill beeping and wont start.; ordrng 1 W11545764 ( Float Switch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHB00

Near Springfield, VA 22153

Dustin F.

Job Details: 06/21/2022

"CX COmplaint: Not CoolingInspected Unit, FOund EVap cover and fan in freezer frozen, used steamer to thaw it out. Took Resistance readings after gutting freezerEvap Thermistor 3.1k ( unsure of reading while frozen)Defrost Fuse - .7 ohmsDefrost Heater 29 ohmsReplaced FC Evap Thermistor, tested unit. Unit working as intended. Job Complete"

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Edgewater, MD 21037

Jonathon C.

Job Details: 06/21/2022

"cx comlaint, not drying. inspected unit, found vent pinched shut. shortened vent, tested unit, unit working as designed. job is complete. cx paid service call by card."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near West Springfield, VA 22152

Dustin F.

Job Details: 06/21/2022

"CX Complaint cant start dishwasherFound UI Cap was warped, ordering new UI cap and bringing UI Board.; ordrng 1 W11460908 (Black Cap ( UI))"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS03

Near Owings Mills, MD 21117

Brian R.

Job Details: 06/21/2022

cx complaint are things in FF freezing. took temp readings of -2 in Freezer and 39 in FF. unit is set to 38 and 0. units temps are in range now. she said when she turns temp back some thats when freezing a bit. she said she hears a winding or low motor sound. herd sound and its from damper opening and closing. normal. did have lights flash once or twice and when door opened a delay with lights coming on. will order parts needed as well as new advised parts. as soon as parts are in office will schedule. ; ordrng 1 W11330486 (User Interface) and 1 W11533213 (Control)

We serviced a

KITCHENAID OVEN

Model KFGD500ESS04

Near Springfield, VA 22150

Dustin F.

Job Details: 06/21/2022

"CX complaint: OverheatingInstalled both Door gaskets and both temp sensors. tested unit, working as intended."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Waynesboro, VA 22980

Kyle A.

Job Details: 06/21/2022

Cx complaint of unit leaking. Did confirm filter connection had come loose. Reseated hose and unit is now as designed ; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Ashburn, VA 20147

Richard B.

Job Details: 06/21/2022

"CX complant. Washer making noise . Inspected unit and found unit unbalanced due to feet being off , Front feet were adjusted so front of tub is hitting cabinet. Adjusted front feet up and back feet down to balance machine as best as possibal being in the tub that it is in , Ran a wash cycle after instructing CX how to properly load tub. Machine agitated fine. as well as spun out. Job completed , RB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Nottingham, MD 21236

Milton J.

Job Details: 06/21/2022

Cx complaint unit making clicking noise. Installed new Damper as previously ordered. Tested unit and is now functioning properly.

We serviced a

WHIRLPOOL RANGE

Model JGRP430WP01

Near Falls Church, VA 22042

Christian C.

Job Details: 06/21/2022

Cx complaint unit oven does not heat up properly. Inspected unit found unit cavity temp on ui at 170 even though unit has not been used in at least the last 24 hrs. Found F1E1 oven appliance manager. Preheat oven on bake for 350 and when ui reached temp my multimeter was reading 310 and dropped all the way to 260 before igniting oven again. SR#7733864225. Quoted cx and they will not be going through with repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Winchester, VA 22601

Danny R.

Job Details: 06/21/2022

adjusted the door gasket it was coming off checksok now

We serviced a

JENN-AIR RANGE

Model JDRP430WP01

Near Midlothian, VA 23113

John P.

Job Details: 06/21/2022

"CX complaint oven control not working, checked unit found display stuck in reboot, and keys not responding, called techline talked to Bruce stated issue would most likely be in UI and would need to change it first, and if still didn't work to change power supply control behind UI. SR#7733932733WPW10145531 WPW10145531 : CNTRL-ELECYou$164.39WPW10464535 $815.48$110 labor$15 shipping"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Gordonsville, VA 22942

Eric F.

Job Details: 06/21/2022

"Confirmed cx complaint unit not cooling properly. Found unit not going into defrost mode properly, defrost sensor on harness non functional. Ordering harness, will use thermistor on return visit.; ordrng 1 W11546681 (Harness)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT770PAYM2

Near Glen Allen, VA 23060

Joseph D.

Job Details: 06/21/2022

replaced sump assembly and drain pump and unit no longer leaking.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Front Royal, VA 22630

Ezra M.

Job Details: 06/21/2022

installed new tub unit is now operating as designed.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Rocky Mount, NC 27804

Ronnie B.

Job Details: 06/21/2022

"cx complaint of unit not spinning out clothes. washed 3 loads back to back, whites, towels, and jeans. unit wouldnt spin out jeans and got an off balance code. checked unit and no codes stored at this time. sp w11617330 says motor overheating will cause balance code. will replace motor and belt due to motor overheating.; ordrng 1 W11283592 (motor-drve) and 1 W11239857 (belt) and 1 W11395618 (cap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Harrington, DE 19952

Frederick R.

Job Details: 06/21/2022

installed coupler per prior diagnosis. Vac'd unit down to 30in. After gauges closed vac held. Filled unit with exactly 55grams of R600a. Unit is now working properly. Job is complete

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Rocky Mount, NC 27803

Ronnie B.

Job Details: 06/21/2022

"cx complaint of unit leaking water onto floor. checked unit and found bottom of unit covered in ice. found evap had frosted over and drain clogged. removed all ice and frost. found foam in drain. cleared drain and operated heater to verify heater function. thermistor reading 7.7k at room temp and is ok. after clearing frost and drain, unit is working as desinged."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Woodbridge, VA 22192

Tanner B.

Job Details: 06/21/2022

"Cc the unit not filling .. found in diag, f6e4 error . checked float assembly, checked good. i then removed cover and tested for 120vac to motor , loose connection preventing motor to move water. unit is now working"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS1

Near Rocky Mount, NC

Ronnie B.

Job Details: 06/21/2022

cx complaint of how bottom drawer feels and pulls out and crease in coocktop.. checked unit and advised cooktop has small crease on both sides and is by design. also drawer is as designed also.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW00

Near Fort Washington, MD 20744

David J.

Job Details: 06/21/2022

Cx complaint upper section not cooling. Inspected unit and found bottom of unit is cooling but top is warm. Tested thermistor in upper unit and red open. Going to replace parts on return visit once thermistor comes in. ; ordrng 1 Wpw10384183 (Thermistor upper)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEM10

Near Vienna, VA 22181

Lloyd B.

Job Details: 06/21/2022

"Cx complained the unit made noise while not dispensing water. Inspected the unit and found that with a filter bypass in, the unit dispensed with pressure. Installed new reservoir and tested and it now works as designed. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Perry Hall, MD 21128

Milton J.

Job Details: 06/21/2022

"Cx complaint FC not cooling. Inspected and found both compartments down in temp. Called into Whirlpool Techline(SR#7733937137) and determined ball of ice on the cap line of the FC evap but no other frost pattern so **SS Repair Needed.** Ordering RC Evap, FC Evap, Compresspor, Drier and Coupler. CX paid $120 for diagnosis. Parts and Labor covered under Entitlements. -MJrob; ordrng 1 W11492867 (RC Evap) and 1 WPW10608485 (FC Evap) and 1 W10832994 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Coupler)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Yorktown, VA 23693

Jason T.

Job Details: 06/21/2022

"Cx complaint, no ice production, ran factory diagnostic test, verified valve failure, also found frozen water tank reservoir. Ordering parts to complete the repair, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11535162 (Dual valve) and 1 W11451365 (Reservoir assembly)"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS1

Near Front Royal, VA 22630

Ezra M.

Job Details: 06/21/2022

"installed parts, glass secure."

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH31017HS6

Near Rocky Mount, NC

Ronnie B.

Job Details: 06/21/2022

"cx complaint of door is damaged on unit. checked unit and confirmed damage in top left of door. cx want unit replaced, advised i cannot do that. also advised cx will need to provide proof of unit within 30 days. she said she can send into office. will go ahead and order door.; ordrng 1 W11173813 (door/mw)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS02

Near Columbia, MD 21045

Kevin P.

Job Details: 06/21/2022

"cx complaint unit stoped making ice when cx returned from vacation and turned the water back on to the house, a few days later it resumed production no error codes. explained to cx it was probably a frozen fill tube that worked itself out now that the water is on again and ice maker is turned back on to activate the fill tube heater. cx says sometimes the left door doesnt colse properly because of the mullion, i showed the cx the importance of the orderin which you open and close the doors as the right gasket is designed to insure the mullion opens fully. cx understands, cx also had a complaint of condensation on the fascia when the door doesnt close properly which i explained why it was happening at that it shouldnt happen if cx is opening and closing unit properly. unit tests good."

We serviced a

WHIRLPOOL DRYER

Model MED6230HW1

Near Glen Allen, VA 23059

Joseph D.

Job Details: 06/21/2022

"unit with failed motor, centrigual switch not opening must replace to enable operation.; ordrng 1 w10448892 (motor) and 1 WP697772 (wheel) and 1 W10888146 (housing)"

We serviced a

MAYTAG O.T.R MICROWAVE

Model MMV1175JZ00

Near Joppatowne, MD 21085

Milton J.

Job Details: 06/21/2022

CX complaint vertical gap between door and cabinet on hinge side is uneven. Called into WP Techline and was told CX needs to call customer service for cosmetic issue. -MJrob

We serviced a

WHIRLPOOL WASHER

Model MFW9700SQ1

Near Elkton, MD 21921

Alexander W.

Job Details: 06/21/2022

CX stated unit not draining inspected tested and verified cx complaint. found unit had a clogged drain. discconected drain and manually drained unit cleared clog in drain pump and put everything back tested unit unit is now draining. unit is now operating as desgined job is complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Laurel, MD 20724

Alexander D.

Job Details: 06/21/2022

"replaced icemaker. tested unit. icemaker cycled and filled correctly, no noises. unit is now working properly"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Walkerton, VA 23177

Gill G.

Job Details: 06/21/2022

verified failed heater bushing. found left side bushing failed and not secure to tub. replaced heater as per service pointer. tested. checked for leaks. unit is working as designed.

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM04

Near Dunnsville, VA 22454

Lucas R.

Job Details: 06/21/2022

"replaced compressor, drier, condensor fan, and thermistor, vacuumed to -30' hg, charged 4.8 oz r134a, verrified low pressure at 0, advised cx to monitor, unit working as designed."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Bethesda, MD

Roberto I.

Job Details: 06/21/2022

"M/s on the unit didn't match m/s on the p/o. Called office, was told me not to proceed with the repair. Cx must to call Whirlpool and ask for new dispatch with the correct info."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Pikesville, MD 21208

Keith H.

Job Details: 06/21/2022

cx complaint is unit making ice slowly inspected unit and found a few cubs in bin cx says thats all it made since saturday i replaced iceamker tol cx to keep an eye on it

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSBS25INBT01

Near Newark, DE 19711

Taylor F.

Job Details: 06/21/2022

Replaced crisper drawer from previous diagnosis. Tested unit and unit is now working as designed. Job is complete.

We serviced a

JENNAIR OVEN

Model W30400P

Near Baltimore, MD 21231

Shane M.

Job Details: 06/21/2022

"cx complaint the unit door is hard to open. can confirmed. door needs 2 hinges, gave cx a quote for the repairs. cx paid svc by card."

We serviced a

WHIRLPOOL FREEZER

Model WRT311FZDW02

Near Hockessin, DE 19707

Taylor F.

Job Details: 06/21/2022

Cx complaint is frost build up on the roof of the FC. Tested inspected and verifed complaint. Installed washer from pre ID and unit is now working as designed. Job is complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Columbia, MD 21045

Kevin P.

Job Details: 06/21/2022

"cx complaint unit not cooling at all, found compressor is scorching hot to the touch and gives a 20 second long hard buzzing noise but will not start. ordering compressor, dryer, process stub and associated couplers, also ordering lok ring kit and r600 refrigerant. sealed system tech only 2 count, lok ring and r600; ordrng 1 W11580057 (compressor) and 1 W11504431 (coupler) and 1 W11504415 (coupler) and 1 W11506619 (coupler) and 1 WPW10143759 (dryer) and 1 W11504433 (dryer coupler) and 1 W11504447 (dryer coupler) and 1 W11506635 (process stub) and 1 lokringkit (lok ring kit) and 1 r600 (r 600)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Hagerstown, MD 21740

Danny R.

Job Details: 06/21/2022

called tech line found sink to be iisue with leak unit checks ok when run a full load it fills up and sink is high with water the pipe under sink weeps water out back side of pipe on the floor the flows under under and out the other saide floor uneven oon a back porch unit chekcsok

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Fort Washington, MD 20744

David J.

Job Details: 06/21/2022

Cx complaint clean vent comes up. Inspected unit and found f2e1. Cleared code and ran unit. Could not reproduce code. Cleaned out unit of all lint. Going to order new ui for the stick key. Will replace on return visit. ; ordrng 1 W11413567 (User interface)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Montgomery Village, MD 20886

Julian H.

Job Details: 06/21/2022

replaced heater per svc pointer w11540964 scode s17304 covers p&L tested and working

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Baltimore, MD 21206

Justin S.

Job Details: 06/21/2022

"the unit was unplugged when i arrived. plugged the unit in and the compressor is pulling 7aac after startup before the overload trips. when pierced the unit still had a good charge of refrigerant in the system. replaced the compressor and filter. when i tried to vacuum the system down i found the cx had lost power to the block so cannot continue with the repair until later. called the office and they have sorted out when we will be back. the unit needs to be vacuummed down, filled to weight, checked for leaks, and tested to make sure unit is functional.; ordrng 1 w11504416 (coupler) and 2 w11504415 (coupler)s and 1 w11506635 (coupler) and 1 w11504431 (coupler) and 1 w11504448 (coupler) and 1 w10890121 (coupler) and 1 w10891057 (coupler), used 1 w11504416 (coupler), 2 w11504415 (coupler), 1 w11506635 (coupler), 1 w11504431 (coupler), 1 w11504448 (coupler), 1 w10890121 (coupler), and 1 w10891057 (coupler) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Selbyville, DE 19975

Michael E.

Job Details: 06/21/2022

"CX complaint: not deep filling. Tested and verified complaint. I informed CX that normal cycle will only use sensing but super, heavy and bulky cycles do deep fill. Unit is working properly. Job is complete"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Mount Wolf, PA 17347

Marc M.

Job Details: 06/21/2022

cx complaint unit starting cycle. inspected unit and found defective latch strike not represtenting closed door status. was able to remove failed strike and replace with pre id parts and test. unit now checks good.

We serviced a

MAYTAG RANGE

Model MER8800FZ2

Near Lebanon, PA 17042

Justin L.

Job Details: 06/21/2022

as per previous visit was able to access unit and replace parts. unit now checks good no further work needed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near East York, PA 17402

Marc M.

Job Details: 06/21/2022

"when going to install ss components noticed that the start device was shorted in theback corner of the relay. replaced start device before opening system and found compressor to the start and begin cooling. waited while frost pattern developed on evap and confrimed unit now checks good.; used 1 WPW10448874 (start relay), and 1 WPW10662129 (overload relay) from stock"

We serviced a

WHIRLPOOL COOKTOP

Model AK2T30W2

Near Wilmington, DE 19808

Taylor F.

Job Details: 06/21/2022

"Cx complaint is front right burner staying on. tested inspected and verifed complaint. Found when the breaker is turned on, the dual burner comes on and does not shut off. Found the dual switch to be defective. Dual switch is no longer available. Unit can not be repaired. Job is complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Chesapeake, VA 23320

Austin D.

Job Details: 06/21/2022

"cx complaint the unit is not working correclty. checked the unit and found that the motor pulley was defective. therefore, i replaced the motor, belt, and pulley. tested operaiton. unit is running as designed. ordering parts to replenish van stock.; ordrng 1 W11283592 (motor) and 1 W10721967 (splutch) and 1 W11239857 (belt), used 1 W11283592 (motor), 1 W10721967 (splutch), and 1 W11239857 (belt) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Wilmington, DE 19805

Taylor F.

Job Details: 06/21/2022

Cx complaint is unit not locking. Tested inspected and verifed complaint. Replaced lid from previous diagnosis. Tested unit and unit is now working as designed. Job is complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Elizabethtown, PA 17022

Justin L.

Job Details: 06/21/2022

cx complaint unit not making ice. was able to access unit and found icemaker stuck midharvest. Verified 120VAC being sent to icemaker when door switch depressed and attempted to jump. Unit wouldnt rotate but when i called for water valve worked. Quoted cx for repair and collected full amount. Ordering icemaker and setting return for Thur 6/23/22

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near ,

Alexander W.

Job Details: 06/21/2022

"CX stated unit skipping cycles inspected tested and verified cx complaint installed parts per previous diag tested unit, unit is now operating as desgined job is complete."

We serviced a

JENNAIR OVEN

Model JGS8850CDS02

Near Pikesville, MD 21208

Keith H.

Job Details: 06/21/2022

cx complaint is buttons dont work and lf burner not working inspected unit found the ignitor is faulty and would be better to replace the entire holder and also needs new console quoted cx and they will think about it

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHB06

Near Middletown, DE 19709

Alexander W.

Job Details: 06/21/2022

CX stated unit not cooling properly and when unit is plugged in runs for a few seconds then shuts off. Tested inspected and verified cx complaint. Unit was left unplugged checked everything that i could reccomend unit stay plugged in over the weekend CX to call back monday if any issues. unit is working as desgined job is complete.

We serviced a

WHIRLPOOL OVEN

Model KGRS505XSS04

Near Washington, DC 20002

Samuel R.

Job Details: 06/21/2022

cx complaint unit wont bake in upper oven.inspected unit and could confirm complaint.found bake ignitor to be bad.also cx advised baout gas smell.will need gas meter in return visit to check unit for any leaks cx owes 116.60 in labor; ordrng 1 gassniffer

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Odenton, MD 21113

Alexander D.

Job Details: 06/21/2022

"replaced icemaker. tested unit. icemaker cycled and filled correctly, no leaks. unit is now working properly"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Stafford, VA 22556

Robert W.

Job Details: 06/21/2022

"Replaced Control, Gearcase, Washplate and clutch unit calibrated and tested unit is working properly."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Bowie, MD 20715

Alexander D.

Job Details: 06/21/2022

"cx complaint unit not powering on. inspected unit and verified complaint. found unit not getting any power. found circuit breaker tripped. noticed power cord and breakers are very very old. tested unit and let it run for 10min, didnt trip again. advised cx to call electrician if it keeps tripping breaker. unit is now working properly"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Woodbridge, VA 22191

Robert W.

Job Details: 06/21/2022

Replaced Hub calibrated and tested unit is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Rehoboth Beach, DE 19971

Frederick R.

Job Details: 06/21/2022

"CX ncomplaint is fridge no cool. Inspected/ tested unit and verified complaint. Found compressor seized up and buzzing and wxtremely hot to touch do to lack of refrigerant. Units know to have leak at evap by cap tube. Ordering compressor, evaporator, coupler, drier and lokring components. This is an R600 unit. Cannot reschedule due to FBO parts needed for repair. 3CT SS Job; ordrng 1 W11370574 (compressor) and 1 W11368877 (evaporator) and 2 W11506635 (coupler)s and 2 W11490399 (drier)s and 2 W11506623 (lokring)s and 2 W11401409 (lokring)s and 2 W11401413 (lokring)s and 2 W11504418 (lokring)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFH01

Near Boyds, MD 20841

Ricardo S.

Job Details: 06/21/2022

"Cx complans that the unit freezing food on Rc .. cks unit.. the rc temp read 31 degrees, Fc temp 4 degrees, air flow is good, the themristor is in the correct position, unit needs a cntrl box, CX DOESN'T WANT TO CONTINUED WITH THE REPAIR; ordrng 1 w11353815 (cntrl box)"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Herndon, VA 20170

Richard B.

Job Details: 06/21/2022

"CX complant. Washer making noise Inspected unit and found no error codes Found all belts and bolts tight underneath machine , Actuater making normal sounds , When machine running the hoses are tapping the back of machine sometimes, Once machine balances out tapping goes away, Job completed, RB"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Woodbridge, VA 22193

Robert W.

Job Details: 06/21/2022

Replaced Control and calibrated unit and tested unit is working properly.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Lebanon, PA 17046

Justin L.

Job Details: 06/21/2022

as per previous visit was able to access unit which was uninstalled and replace parts. Due to being uninstalled was unable to test properly. Unit now checks good no further work needed.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Waldorf, MD 20601

Shawn D.

Job Details: 06/21/2022

"replaced control then calibrated and tsted and unit seems good to me besidees the training its draining slow due to filter on end of drain line snapped pic. cx then had her dryer runnning and man that thing was loud she said it was also looked at and said it was fine, i fixed it for her and sounds good now. unit is good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Herndon, VA 20171

Richard B.

Job Details: 06/21/2022

"CX complant. Dishwasher not getting hot. Prior diagnosis found unit needs heater element. Installed heater and tested unit Dishwasher working as designed, Good wash pressure , Good drain and good heat. Job completed , No leaks , RB"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Fort Washington, MD 20744

Shawn D.

Job Details: 06/21/2022

"cx complaint freezer ice up and had frst all over food and light not working but then cleared frost and temps went back to normal and ice isnt coming back but light still not working. inspected unit went over door closing with cx and said thats the number 1 cause of frost all on food freezer door being left open some where you cant notice. i then removed freezer door switch and connection came right off so maybe loose connection, reseated and now light works. unit is good"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Wilmington, DE 19803

Taylor F.

Job Details: 06/21/2022

Installed clip per previous diagnosis. Tested unit and unit is working as designed. Job is complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Montclair, VA 22025

Robert W.

Job Details: 06/21/2022

Replaced FC harness and tested unit is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Petersburg, VA 23803

Chris B.

Job Details: 06/21/2022

cx complaint unit will not cool inspecetd unit confirmed cx compalint found evap froze over and fc temp at 20 degress found therm at 17ohm when covered in ice thawed unit replaced evap fan harness and thermistor if cx calls back unit will need W11546690 control special order part

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Waynesboro, VA 22980

Kyle A.

Job Details: 06/21/2022

Installed new motor and removed old motor and broken blower wheel. But new blower came in damaged. Ordering new blower and rescheduled cx.; ordrng 1 WP697772 (Blower wheel)

We serviced a

KITCHENAID OVEN

Model KODE300ESS02

Near Alexandria, VA 22302

Eric W.

Job Details: 06/21/2022

cx complant of unit keeps givein error code for stuck key even after power reset installed new ui and tested unit unit is heating

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Fort Washington, MD 20744

David J.

Job Details: 06/21/2022

Cx complaint unit does not clean good. Inspected unit and ran diagnostics. Unit went through full cycle and has zero error codes. Cx is using tide liquid soap. Cx no happy with the washing of unit but also Cx is used to older design. Unit is working as intended.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSRS22QXAL00

Near Baltimore, MD 21224

Shane M.

Job Details: 06/21/2022

added new tubing. unit working properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Indian Head, MD 20640

Shawn D.

Job Details: 06/21/2022

call was made at 30 day warrenty. cx complaint unit not draining. inspected unit and conifmred not drining dishwasher is full of water. checked disposal and plug is still inside. hit plug out then drained water. ran diagnostic and everything is working good. went over use and care for rinse aid just incase. unit is good

We serviced a

JENN-AIR COOKTOP

Model JED3430GB01

Near Woodstock, MD 21163

Robert L.

Job Details: 06/21/2022

"cx complaint edge of glass splintering off front left corner, no signs of impact, found glass very thin on edge with no support under neath front metal frame or gasket, several issues with gasket on install per cx, glass defective too thin, slightest pressure caused thinedge to crack, front edge angles down, ordering cooktop, grommets and gasket; ordrng 1 W11476176 (cooktop) and 5 W11447840 (grommets)s and 2 WP8286642 (tape glass seal)s"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Owings Mills, MD 21117

Keith H.

Job Details: 06/21/2022

cx complaint is unit wont start inpsected unit put into diagnsotics found fae2 f7e1 f8e2 ordering new vent wax motor pump assy and come back with heater for service bullentin; ordrng 1 W11414073 (vent) and 1 W11416362 (pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Stafford, VA 22554

Tanner B.

Job Details: 06/21/2022

Cc unit stopped producing ice .. I found the unit getting 120vac coming from cabinet harness but not to the icemaker .. I found loose connection on icemaker harness.. Reseated connection and tested IM in diag.. unit is now working as designed . Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Pasadena, MD 21122

Andrew H.

Job Details: 06/21/2022

Customers complain as units leaking water. Indoors lower than what it should be when it's open. Inspected unit found unit leaking from heater element grommet. I inspected hinges and found that they were just pushed further back then they should compressing the spring more than needs to now. I replaced element from Van stock. i quoted customer for replacing the hinges. Customer is not sure if they want to repair the hinges at this time. I called office to see if heater element was covered under recall. Office stated heater element replacement is covered. Did not charge service call due to recall service. Left customer with quote for replacing hinges with labor shipping and tax plus parts for $201.21. I advise customer that this only stands for 30 days.; ordrng 1 W11573702 (Hinge right)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Annapolis, MD 21405

Andrew H.

Job Details: 06/21/2022

Customers complaint is the unit's upper spray arm has come and come off of the manifold. Inspected unit found a spray arm detached from manifold. I was able to reinstall upper spray arm onto upper spray arm manifold tested unit is now working properly

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Woodbridge, VA 22192

Tanner B.

Job Details: 06/21/2022

"Torch wasnt working , not allowing gas to flow.. had to lockring the coupler and uv drier . filled w/ nitrogen and checked for leaks at lockrings , vac unit down and refilled unit .. allow 24 hrs to cool . need to return to check for dye on rc evap and returning with torch ..; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBLC36FKS00

Near Washington, DC 20009

Samuel R.

Job Details: 06/21/2022

cx complaint unit is leaking.inspected unt and found unit to leak from filter head fitting.which we did not remove or touch.the water valve we did touch is not leaking.unit is leaking from a failed filter head fitting gasket

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Front Royal, VA 22630

Ezra M.

Job Details: 06/21/2022

"installed drum, verified spinning normally"

We serviced a

WHIRLPOOL WASHER

Model WFC7500VW2

Near Takoma Park, MD 20912

Samuel R.

Job Details: 06/21/2022

"cx complaint unit would not start cycle or spin.inspected unit and could confirm cx complaint.got error codes f02,f6,f21.unit will need new motor control, ui board and pressure sensor.unit is draining good.W11448317 1 tribles ; ordrng 1 W11448317 (pessure sensor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Stuarts Draft, VA 24477

Kyle A.

Job Details: 06/21/2022

Cx complaint of excessive moisture in rc. Did confirm that liner is seperating from door. Also found fc door is warped and causing frosting in freezer. Also found right bottom hinge severly bent down. Will need to return with hinge and both doors.; ordrng 1 W11292872 (Hinge) and 1 LW11037738 (Rc door ss) and 1 W11223753 (Emblem) and 1 W11566705 (Fc door ss)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Chantilly, VA 20151

Richard B.

Job Details: 06/21/2022

"CX complant. Dryer is loud. Prior diagnosis determined through tech support the dryers base needed changing. Changed dryer base and tested unit. Dryer is working as designed. Dryer is quieter , RB"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Davidsonville, MD 21035

Jonathon C.

Job Details: 06/21/2022

"cx complaint, frost in freezer and calibrate measure fill. tested, inspected, verified complaint. found a light layer of frost on the packaging of the food in the freezer. unable to find an ambient air leak or anything generating frost that shouldn t be there. found temp on FC & RC set to lowest setting. adjusted temp, calibrated measure fill. unit working as designed, job is complete."

We serviced a

WHIRLPOOL WASHER

Model LSQ9110PWS2

Near Manheim, PA 17545

Justin L.

Job Details: 06/21/2022

Cx complaint while doing wash unit set off smoke alarms. Arrived to find unit full of clothes and water. Removed outer casing and checked all wires and connections. Jumped door switch and watched as unit spun out the clothes and drained out the water. Ran an extra rinse cycle and unable to replicate the issue. As of now no further work needed

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cockeysville, MD 21030

Keith H.

Job Details: 06/21/2022

cx complaint is unit not finishing cycle inspected unit and found clogged valve with dirt and debris i repalced valve tested it unti is working now

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Mineral, VA 23117

Thomas B.

Job Details: 06/21/2022

Cx complaint unit is not working properly inspected unit cx states unit hasn't worked since purchase tested found no power to valves verfied found valve connection not connected to anything reseated connection and secured tested unit now functions normally

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Lebanon, PA 17046

Justin L.

Job Details: 06/21/2022

Cx complaint unit not cooling properly. Was able to access unit and found frosted over evap cover. Using steamer was able to clear ice and ohm out thermistor and element which checked in range. Contacted techline and spoke to Chris SR#7733931725. Ohmed out harness through cabinet and had continuity. Techline says replace control once in office will need to set return; ordrng 1 W11546690 (control)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Manakin-Sabot, VA 23103

John P.

Job Details: 06/21/2022

"Installed sump and heater tested working as designed.; ordrng 1 W11537778 (Heater), used 1 W11537778 (Heater) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Powhatan, VA 23139

John P.

Job Details: 06/21/2022

"CX complaint unit not working, check unit found wire not fully seated on drain pump preventing unit from draining, seated wire tested working as designed"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Wilmington, DE 19802

Taylor F.

Job Details: 06/21/2022

"Cx complaint is unit making a grinding noise and fabric softener not coming out properly. Found the small holes at the bottom of the washplate for the softener to come out to be blocked. Removed blockage. Also found the hub and belt to be defective, as well as the hub. Could not remove washplate. Ordering washplate, belt, splutch and hub. Cannot reschedule at this time.; ordrng 1 W10528947 (drive hub kit) and 1 W10846191 (washplate) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)"

We serviced a

WHIRLPOOL FREEZER

Model GAFZ30FDGB04

Near Woodbridge, VA 22192

Tanner B.

Job Details: 06/21/2022

Cc unit is condensating and frosting.. found the corner of door/ seal open allowing air in. heated gasket and still not sealing.. the units door is slightly warped. needs new door and seal; ordrng 1 W11233211 (door) and 1 W11102846 (gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Owings Mills, MD 21117

Justin S.

Job Details: 06/21/2022

"the unit was unplugged when i arrived. the unit is tripping the overload. found the compressor is pulling 7.5aac after coming out of start and into run. replaced the start device and no change. when pierced the unit still had refrigerant in it. replaced the compressor and vacuummed the system down. filled and checked for leaks. the unit is now cooling good. the unit is now good; ordrng 1 w10913906 (coupler), used 1 w10913906 (coupler) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Fairfax Station, VA 22039

Tanner B.

Job Details: 06/21/2022

"Inspected the unit , Cc was the unit condensating and ice clumping. found rh door seal not sealing, unit needs new seal . i measured temps 2degrees in FC and 38 in RC .; ordrng 1 W10917313 (rh seal)"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW06

Near Glen Burnie, MD 21060

Andrew H.

Job Details: 06/21/2022

Customers complaint is units not cooling inspected unit found unit had 36 in Watts. I replaced compressor dryer and coupler. I put unit into a 30-in vac and filled to 140 PSI of nitrogen I waited 15 minutes. Unit did not come down from 140 psi. I put unit back into a 30-in back and filled to 45 g of r600a. unit is now working properly

We serviced a

WHIRLPOOL WASHER

Model WFW95HEXW2

Near Charlottesville, VA 22902

Kyle A.

Job Details: 06/21/2022

Tech was assigned as a helper;

Contact Us Today

Learn More About Us