We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Hamilton, VA 20158
Ricky E.
Job Details:
06/19/2023
"installed parts, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, VA 23237
Chris B.
Job Details:
06/19/2023
cx comp unit will not make ice insp unit found fc at 0 degress and im stuck whith tray flipped replaced im tested unit found im filled and flipped and found home unit working as deswighned
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Spotsylvania Courthouse, VA 22553
Robert W.
Job Details:
06/19/2023
"Replaced Washplate, agitator, cap unit is now working properly."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Odenton, MD 21113
Shane B.
Job Details:
06/19/2023
cx complaint is water left in the detergent tray after cycle and the unit making a noise during spin. cx had recordings of unit running. noises are all normal. i checked for codes and found none saved. ran service cycle with no issues. i insepcted under unit and found no signs of binding or wear. detergent tray is retaining a small amount of water. explained that is normal and detergent can gum up causing water to not flow easily through dispensor. i replaced drawer with preIDed part for a clean start. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Havre de Grace, MD 21078
Neil H.
Job Details:
06/19/2023
replaced the motor and cap recalb washer unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS0
Near Annapolis, MD 21401
Israel R.
Job Details:
06/19/2023
"Service Pointer #: W11296667. S22916. Customer complaint top rack was falling. Found the unit rail has fail and cracked the top adjuster. Service pointer to cover parts and labor for sliders. Collected for adjuster and service call. Repaced sliders, adjuter and tested. Unit is back to normal operations."
We serviced a
WHIRLPOOL WASHER
Model WED4815EW1
Near Sterling, VA 20166
Justin S.
Job Details:
06/19/2023
the unit is not starting a cycle. found the door switch is open. replaced the door switch with vs and retested. the unit is now good; ordrng 1 WPW10237959 (switch-dor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Chantilly, VA 20151
Justin S.
Job Details:
06/19/2023
the light is not coming on when the door is opened. the light switch is open. replaced the light switch with vs and restested. the unit is now cooling good. the unit is now ready; ordrng 1 W11384469 (switch)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Manassas, VA 20109
Justin S.
Job Details:
06/19/2023
the unit is not hearting in cycle. found the cap is open. replaced the cap with vs and retested. the unit is now2 heating good in cycle. the unit is now ready; ordrng 1 WPW10574736 (capactr-mg)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Gainesville, VA 20155
Justin S.
Job Details:
06/19/2023
replaced the spray arm and tested. the unit is now good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Woodbridge, VA 22192
Justin S.
Job Details:
06/19/2023
the unit is not cooling very good. found the condencer fan is not bloiwng. the condencer fan is getting 120vac. replaced the fan and blades and tested. the unit si now cooling good. the unit is now ready; ordrng 1 W11458267 (blade) and 1 W11578915 (fan)
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HZ4
Near Arlington, VA 22207
Lloyd B.
Job Details:
06/19/2023
"Cx complained at times, the screen would be unsresponsive. Inspected the unit and found the same error code that was present before and after the door and control install a month prior.. Explained all to tech support and the error is not in the tech sheet but it is for a communication error. WP suggest changning the harness. SR7736658875; ordrng 1 W10508741 (control harness) and 1 W11298100 (main harness)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Riva, MD 21140
Israel R.
Job Details:
06/19/2023
"replaced spud orfce. burner head, and cap burner. unit working as should"
We serviced a
KITCHENAID HOOD
Model KXD4636YSS7
Near Annapolis, MD 21401
Israel R.
Job Details:
06/19/2023
"Got to the unit and the cover is the wrong part. The part is no the correct. Ordering the correct cover. Part 4A on parts list. Repalce button and still the same. The customer complaint is that the downdraft is not going up or down automatically he needs to hold the button to get it to go up or down. Tried to removed the motor aseembly yo test the switches but the screw is tight to removed the arm and i did not wanted to break because the customer still able to use the downdraft. Ordering motor assembly with switches, Armd and screws. Call customer when parts are available.; ordrng 1 W10421522 (trim-decor) and 1 W11187731 (motor) and 1 WPW10421280 (arm-motor) and 1 WPW10422765 (screw) and 1 WPW10422764 (lower lower)"
We serviced a
WHIRLPOOL DRYER
Model WET4124HW0
Near Baltimore, MD 21224
Emmanuel R.
Job Details:
06/19/2023
"Replaced timer but unit is still only heatining or turning on past 50mins mark.Bellow 50mins is unresponsive.I noticed the unit is missing the ground on the power cord.Its a prong cord with one of the prongs sideways.It wont connect to outlet without a adapter. Advised to replaced power cord and 3prong 120v power cable and monitor unit.If unit still doesnt wpork propery ,call us back out."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Linthicum Heights, MD 21090
Emmanuel R.
Job Details:
06/19/2023
"Replaced control board and light bulb , Unit tested ok.Unit is now working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Fallston, MD 21047
Bernard M.
Job Details:
06/19/2023
"Cx complaint the door falls without tension. Pulled unit out from undercounter and found the springs had dettatched from the housing causing the door to fall. Replaced hinges using pre-id parts, the door opens with tension. Unit checks good"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Nottingham, MD 21236
Dustin F.
Job Details:
06/19/2023
"CX complaint: ever since installing, unit wont heat even on diff outlets.Inspected unit, confirmed all connections were good and transformer isnt comming on. checked voltage at ALL outlets on first floor, all reading 113v. not good enough to heat. cx stated he had solar panels put in and they messed up a nuetral line. or something. advised CX to consult a licensed electrician before continuing service.; ordrng 1 look (look)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Glen Allen, VA 23060
Thomas B.
Job Details:
06/19/2023
Cx complaint unit is not working properly inspected unit found support wheel with a flat spot causing a thumping ordering support wheels and pulley; ordrng 2 WPW10314173 (support)s and 1 WP691366 (pulley-idr)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Randallstown, MD 21133
Brian R.
Job Details:
06/19/2023
cx complaint is with unit and its running issues and wont run or start. found codes F7E1 Tachometer Missing or Wrong Signa F7E7 Motor Unable to Reach Target RPM. tried running dlms and lid locked and drain pump came on and motor started and hummed and then unit shut down and flashed code. tested and checked unit and will order parts needed as capacitor put out is bad and motor wont start. will order parts needed and office will schedule.; ordrng 1 W11283592 (Motor) and 1 W11395618 (Capacitor) and 1 W11481722 (Shift Actuator)
We serviced a
IKEA MICROWAVE
Model IMH172FS1
Near Silver Spring, MD 20902
Samuel R.
Job Details:
06/19/2023
replaced parts and tested unit.now working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Laurel, MD 20723
Alexander D.
Job Details:
06/19/2023
"cx complaint dispenser door doenst close anymore. inspected unit and verified complaint. button fell out. preid dispenser didnt arrive in time, reordering but only need 1. in stock @tribles. scheduled return visit for 6/22; ordrng 1 W10861000 (dispenser) and 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Salisbury, MD 21804
Michael E.
Job Details:
06/19/2023
CX complaint: not drying. Tested and verified complaint. Unit is tumbling andf heating. I found unit failed air flow test in the red with an electroninc air flow tester. I found house venting is restricted and a tear in the vent just behind unit. I informed CX of my findings. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near McLean, VA 22102
Leon
Job Details:
06/19/2023
cx complaint is unit with no water confirmed issue water lines wasnt frozen over and the unit was making ice with no issue went to the back tested power coming into vavle and got 120v going into it the water side but no humming cx would need new vavle; ordrng 1 W11546685 (valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Alexandria, VA 22304
Demonte S.
Job Details:
06/19/2023
"Installed the Compressor, Coupler & Access Valve. Pulled a Vacuum. Unit is holding a Vacuum. I then filled the unit with R600 A of 2.4 Oz's. Unit is starting to Cool. Unit is working as Designed. ( Any questions please check Sd Pictures.); used 1 W11506635 ( Whirlpool Refrigerator Access Valve Coupler ( DS / Vs)) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ01
Near Harrisburg, PA 17111
Fred G.
Job Details:
06/19/2023
"cx complaint FC light out. I found FC led is faulty. replaced LED with van stock and found unit now checks good.; ordrng 1 W10695459 (led (FG VS)), used 1 W10695459 (led) from stock"
We serviced a
WHIRLPOOL DRYER
Model WET4124HW0
Near Baltimore, MD 21224
Emmanuel R.
Job Details:
06/19/2023
"Replaced timer but unit is still only heatining or turning on past 50mins mark.Bellow 50mins is unresponsive.I noticed the unit is missing the ground on the power cord.Its a prong cord with one of the prongs sideways.It wont connect to outlet without a adapter. Advised to replaced power cord and 3prong 120v power cable and monitor unit.If unit still doesnt wpork propery ,call us back out."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Haymarket, VA 20169
Daniel J.
Job Details:
06/19/2023
per notes replaced diffuser and tested with door switch opening and closing no noise present
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Daniel, WY
Michael E.
Job Details:
06/19/2023
Replaced the drive motor as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Nottingham, MD 21236
Dustin F.
Job Details:
06/19/2023
replaced front panel of DW and ran test cycle. unit works as intended.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Gaithersburg, MD 20878
Julian H.
Job Details:
06/19/2023
CX complaint about RC light not working found that door switch has no resistance it seem like internal spring broke(not caused by CX) ordering part; ordrng 1 W11384469 (door switch)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Haymarket, VA 20169
Daniel J.
Job Details:
06/19/2023
oven functions nt always respondoing found f6 e4 error stored repalced console tested no errors after testing
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Gaithersburg, MD 20878
Julian H.
Job Details:
06/19/2023
"CX complaint about door on rh side swings open found that stop pin on hinge unthread itself out causing stop not to catch pin is good just needed to placed it back apply loctite to both hinges from VS working fine now; ordrng 2 WP4210460 (adhesive for restock jh vs)s, used 2 wp4210460 (loctite for restcok jh vs) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Salisbury, MD 21801
Michael E.
Job Details:
06/19/2023
"CX complaint: unit leaking under right side of door. Tested and verified complaint. I found the door was very misaligned, causing door to leak on right side. I adjusted the level legs, tested unit and it is now working properly. Job is complete."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Wyomissing, PA 19610
Cody H.
Job Details:
06/19/2023
"CX complains unit is leaking. CX is within manufacture warranty with POP. Ran unit through test cycle with no leaks, no errors. Ran unit through quick cycle with no leaks no errors. Found water pipe under sink to be leaking. showed CX and reccommended CX gets plumber. Unit is working as designed. no further work needed. CX EMAIL UPDATED."
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Washington, DC 20017
Shawn D.
Job Details:
06/19/2023
CX complaint oven not heating.Install the order gas valve and tested no gas leak both oven heating.unit works properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Elizabethtown, PA 17022
Justin L.
Job Details:
06/19/2023
Cx complaint unit not making ice after last repair. Verfied complaint and all connections are secure. Unplugged 5 minutes and attempted to jump but no rotation. Checked voltage and found none to ice maker. Checked p3-3 to p1-2 and found control not sending voltage. Ordering control and once approved office will need to set return; ordrng 1 W11043763 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near East Petersburg, PA 17520
Cody H.
Job Details:
06/19/2023
"Was able to access unit and replace parts per previous visit. Unit is working as designed, no further work needed."
We serviced a
KITCHENAID HOOD
Model KVWB600DSS3
Near Gaithersburg, MD 20882
Marc M.
Job Details:
06/19/2023
cx complaint leds not powering on. inspected unit and found unit recieving 4.8vdc to the front left and right leds. unit will need new leds assemblys. cx states unit is within factory warranty but could not demonstrate the proof of purchase on receipt from retailer (best buy). cx will obtain copy of proof of purchase and resubmit claim under warranty.; ordrng 2 W11493395 (led)s
We serviced a
WHIRLPOOL COOKTOP
Model KCES556HSS00
Near Washington, DC 20007
Sherwood
Job Details:
06/19/2023
cx damaged to cooktop. arrived found damaged installed new cooktop. repair complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Newport News, VA 23606
Justin W.
Job Details:
06/19/2023
replaced ui control never arrived. tested unit working as designed placed ui in bin for core
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Pikesville, MD 21208
Brian R.
Job Details:
06/19/2023
cx complaint is hinges didnt come with covers and theres a ticking or tpping sound every time unit comes on. herd sound and checked unit. hindge covers missing as well as tapping sound was fan blade in back hitting wire harness and cut one wire and into others. was able to move and sound went away. also rear cover damged when delivered. cx does not want wires repaired and harness is not available. advised unit will need to be replaced and she will need to call them back as unit does not have part for repair yet. went over with her. unit was sent damaged and non repairable as we cant get part. she said shes calling unit in now for replacement.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Carlisle, PA 17013
Fred G.
Job Details:
06/19/2023
"cx complaint unit stops mid cycle. inspected unit and entered diag and found f2e1, f7e1, f0e5. cleared codes and ran auto test and found unit turn started the spin cycle that lid latch unlocked allowing door to open while still spinning. I removed console and found evidence of infestation. no live infestation found. I also found unit was stored in a damp area. drive motor has corrosion. unit needs control, shifter, lid lock, drive motor, belt. once parts are in please reach out to cx and set up return visit.; ordrng 1 W11603811 (control) and 1 W11307244 (lid lock) and 1 W11481722 (shifter) and 1 W10890624 (drive motor) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Pikesville, MD 21208
Brian R.
Job Details:
06/19/2023
cx complaint is unit heats and works good she doesnt feel like unit holds temps or one side of oven heats more then ther other. no fan in this unit so unit should heat even. tested and checked unit. heated to 350 to watch temps and ranges. unit lit on 2nd click. at 350 my temp test was 347 and control showed 374. unit hovered aroung 420 on average of 10 +or-. will order parts needed and office will schedule.; ordrng 1 W11159621 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near York, PA 17404
Fred G.
Job Details:
06/19/2023
"cx complaint unit is loud when in use. inspected unit and heated a cup of water. once turned on I could hear the units magnetron making loud humming noise. unit does heat no issue. unit needs magnetron, transformer, diode. once parts are in please call cx and set up a return visit.; ordrng 1 W11545871 (transformer) and 1 W11256462 (diode) and 1 W11391712 (magnetron)"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Charlottesville, VA 22911
Kyle A.
Job Details:
06/19/2023
Cx complaint of high flame levels. Did confirm and change a couple spuds and adjusted valves. Unit is now as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near York, PA 17404
Fred G.
Job Details:
06/19/2023
"cx complaint unit is still beeping and grinding. inspected unit and entered diag and found f9e2, f8e4. clear codes and ran auto test and found no suds in unit when in a cycle. I did find some water in drip pan. I also found water drops at water supply line. I found water stain on joint of water line. I removed water line and used thread tape on threads. I then reinstalled water line and started a normal cycle and found no water to be coming to pan. I also found no suds inside unit. unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHW01
Near Edgewood, MD 21040
Neil H.
Job Details:
06/19/2023
cx complaint no water passing through the dispenser checked the valve voltage 120 replaced the valve water flowing again and tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near York, PA 17406
Justin L.
Job Details:
06/19/2023
Cx complaint grinding noise. Was able to access unit and verify model and serial. Cx stated that they had extended warranty coverage but unable to find. Cx canceled call and once they have warranty coverage they will have it sent over properly but as of now no further work needed
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FTS04
Near Washington, DC 20016
Sherwood
Job Details:
06/19/2023
cx complaint leaking. arrived installed parts nrepair complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near East Berlin, PA 17316
Sal R.
Job Details:
06/19/2023
"CX compalint is that 2 top LED 's amd tbhe FC LED are out. I am ordering 3 LED 's (W11462342). olnce avalible, please have someone from the office call to set a return date; ordrng 3 W11462342 (led mod)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Annapolis, MD 21409
Israel R.
Job Details:
06/19/2023
cx complained unit wasnt turning on. after inspecting the unit noticed that display was flickering on and off. took uit apart and discovered ui oard has corrosion on the insde. ordring ui board and console cap. both are on special order. call cx when parts are avaiable.; ordrng 1 W11660284 (console cap) and 1 W11632709 (ui board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXB00
Near York, PA 17404
Justin L.
Job Details:
06/19/2023
As per previous tech was able to access unit and replaced parts. Cx complaint unit not making ice. Found optics not responsive and ice maker wont rotate. Ordering parts and setting return for fri 6/23/23; ordrng 1 WPW10251076 (ice maker) and 1 W10870822 (emitter) and 1 W10898445 (reciever)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Annapolis, MD 21409
Israel R.
Job Details:
06/19/2023
Customer complaint unit is not finishing a cycle. We tested the unit and found error F8E1 Low water no water. And the customer stated that they are having well pump issues. I found the unit is barely getting water in. They have a leak that needs to be fixed. The unit motor and vavles are opening and is agitating and spinning. The unit is not filling with enough water with in the time that needs to fill. CX needs plumber or a well profesional to fix their pump.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Reading, PA 19609
Cody H.
Job Details:
06/19/2023
"CX complains unit is leaking, cx states they checked all the hoses and fittings but cannot find leak. Ran unit through partial diagnostic cycle to replicate leak. Found unit itself is not leaking but CX drain pipe is leaking. Showed CX where leak is coming from. Advised CX they will need plumber for further repairs. Unit is working as designed, no further work needed. CX EMAIL CONFIRMED"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Nottingham, MD 21236
Dustin F.
Job Details:
06/19/2023
Replaced icemaker and cycled/tested. icemaker works as intended. unit works as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Annandale, VA 22003
Lloyd B.
Job Details:
06/19/2023
"Cx complained the unit did not finish a cycle. Inspected the unit and found some water in the tub. There is a lid lock error. At the control, the lid lock has 120ohms unlocked, OL when opened and unlocked. Made sure there were no broken wires at the pump or shifter. Unit needs new control.; ordrng 1 w11513246 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Edgewood, MD 21040
Neil H.
Job Details:
06/19/2023
replaced the mullion unit tested good.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Thomasville, PA 17408
Sal R.
Job Details:
06/19/2023
CX compolai t was that the unit would not heat. I found that the TCO was Ol. I accessed and replace the TCO and unit test good.; ordrng 1 LOOK (LOOK)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Columbia, MD 21044
Alexander D.
Job Details:
06/19/2023
"replaced sump asm. tested unit, no leaks. unit is now working properly"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Leesburg, VA 20176
Ricky E.
Job Details:
06/19/2023
"installed parts, unit xks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Ellicott City, MD 21043
Marc M.
Job Details:
06/19/2023
"cx complaint unit making EXCESSIVE vibration sounds from behind the unit. inspected and found that the sealed system lines in the rear compartment were ALL contacting the rear panel cover in some way. was able to bend drier, pan condenser, and suction tube all out of the way of the rear cover to completely eliminate the very noisy vibrations. unit now checks good."
We serviced a
GLADIATOR FREEZER
Model GAFZ30FDGB04
Near Selbyville, DE 19975
Michael E.
Job Details:
06/19/2023
"CX complaint: no cool. Tested and verified complaint. No frost on evap at all. Compressor is running but is very hot to the touch. Ordering compressor, coupler, drier, 2 count and SS tech per TF. Cannot reschedule due to SS tech needed.; ordrng 1 W11578208 (compressor) and 1 W11504420 (loc ring) and 1 W11504431 (loc ring) and 1 W11506622 (charging tube) and 1 W11506635 (coupler) and 1 WPW10143759 (dryer)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Stewartstown, PA 17363
Bernard M.
Job Details:
06/19/2023
Cx complaint unit doesn't agitate. Entered diag and fpund error code F7E5 shifter fault. Inspected underneath and found the unit had been leaking oil and has gotten on all components. Ordering parts for gear case repair with 2 call count. Once approved contact cx to reschedule; ordrng 1 W11454734 (gear case) and 1 W11283592 (motor) and 1 WPW10006384 (belt) and 1 W10913953 (actuator) and 1 W11395618 (capacitor) and 1 W10721967 (splutch) and 1 WPW10427633 (shield)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Stafford, VA 22554
Tanner B.
Job Details:
06/19/2023
"Replaced Top rc icemaker, tested unit . Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Glen Allen, VA
Joseph D.
Job Details:
06/19/2023
Brendanbayron58@gmail.comunit with water infiltration of pantry UI and drawer throwing off entire system disconnected UI and lights ice maker working but will need new door panel and UI for repair; ordrng 1 W10815669 (Drawer and ui)
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Dover, PA 17315
Justin L.
Job Details:
06/19/2023
Cx complaint unit not powering on. Was able to access unit and found 240.3VAC incoming into unit and control flashing but UI unresponsive. Verified all fuses had continuity and control sending voltage to console. Ordering console and setting return for wed 6/21/23; ordrng 1 W11583883 (console)
We serviced a
WHIRLPOOL WASHER
Model NED4655EW1
Near Ruckersville, VA 22968
Eric F.
Job Details:
06/19/2023
"Installed timer, tested unit, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Thomasville, PA 17364
Sal R.
Job Details:
06/19/2023
"CX complaint is that the unit is makin g a loud noise during the spin cycle. I found that the barrings have failed, i am orderign 1 gearcase (W11393685), 1 clutch (W10734521), and 1 draw (W10919352). Once the contract is apporoved, please have someone form the office call to set a return date. Return date will need to be 2 call counted.; ordrng 1 W11393685 (gearcase) and 1 W10734521 (clutch) and 1 W10919352 (dispenser draw.) and 1 2callcount (2 call count)"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Aldie, VA 20105
Richard B.
Job Details:
06/19/2023
"cx complant, Microwave not working right. Prior diagnosis found unit needs hinges and harness . Installed hinges and arm bushing. Tested unit. Working as designed with the exception of light is burny out. Will also need bulb. Fot interior. Further work needded. RB; ordrng 1 W10886919 (halogen bulb)"
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Stafford, VA 22556
Tanner B.
Job Details:
06/19/2023
unable to locate unit; saved tckt
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Virginia Beach, VA 23452
Carl A.
Job Details:
06/19/2023
replaced all parts tested and calibrated unit works as deisnged
We serviced a
WHIRLPOOL DRYER
Model WED8540FW0
Near Hopewell, VA 23860
John P.
Job Details:
06/19/2023
CX complaint unit not heating and leaking water found open heater and water leaking from valve have error code for heater relay can hear thumping coming from rollers; ordrng 1 WP8544771 (Heater) and 1 W10815373 (Valve) and 1 W11537215 (Control) and 1 661570V (Belt) and 4 WPW10314173 (Roller)s and 1 4392067 (Kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Virginia Beach, VA 23452
Carl A.
Job Details:
06/19/2023
"cx complaint of unit not working,checked unit to find the folling error codes F4E3,F7E1 ohmed out heating element to find open reciving 120 from board to element also sump working intermittinly ran unit through diag 2 no problem rna it in normale mode and stopped interminly ordedring parts needed for repairs; ordrng 1 W10518394 (heater) and 1 W11025157 (Dishwasher Pump & Motor)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS0
Near Newport News, VA 23608
Orbie
Job Details:
06/19/2023
cx complaint unit not functioning. checked unit found F1E0. unit needs control board. ordering board. advised cx we will call when we have part.; ordrng 1 W11548749 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Ashton-Sandy Spring, MD 20861
Marc M.
Job Details:
06/19/2023
installed parts and tested unit. unit now checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Newport News, VA 23608
Orbie
Job Details:
06/19/2023
replaced motor and all other parts. verified no leaks from unit. tested. unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Olney, MD 20832
Marc M.
Job Details:
06/19/2023
cx complaint ice will clog up in the dispenser chute. inspected unit and could see where left side of the dispenser flap is not sealing effectively. unit will need new dispenser door flap assembly.; ordrng 1 W11423781 (door flap)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Newport News, VA 23601
Orbie
Job Details:
06/19/2023
cx complaint unit out of balance. found no codes stored. found no current issues. advised cx to monitor future operation and to call back if she sees any issues.; ordrng 1 look (look)
We serviced a
KITCHENAID MICROWAVE
Model KMLS311HBS0
Near Baltimore, MD 21207
Brian R.
Job Details:
06/19/2023
cx complaint is door wouldnt always shut and light wouldnt aways go off and she tried to unplug a few times and left off so bulb wouldnt blow. units O-O-W and she knows. checked unit. will order parts needed and cx paid in full as well as scheduled for 3/23/23; ordrng 1 W10138793 (Fuse 9.37) and 1 W11213912 (Interlock 35.28)
We serviced a
WHIRLPOOL FREEZER
Model WRF535SMBM00
Near Newport News, VA 23602
Justin W.
Job Details:
06/19/2023
cx complaint unit leaking at bottom of fc. checked unit to find drain hose frozen thawed and tested unit working as designed cx paid diag charge
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Derwood, MD 20855
Julian H.
Job Details:
06/19/2023
got here checked temperatures RC42* FC25* went to the back compressor warm to the touch but running put unit on test #4 substep 4 flowing refrigerant to RC but also can feel refrigerant flowing to FC substep 5 can feel how refrigerant is not a strong flow can felt like is chugging even though selenoid is not making sound call DS to confirmed failure we both agreed that control & solenoid need to be replace b4 any sealed sys work informed this to CX she wasnt very happy AND NOT AGREED TO PROCEED W REPAIR; ordrng 1 W11590197 (solenoid) and 1 WPW10235503 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near ,
Tanner B.
Job Details:
06/19/2023
unable to locate unit; saved tckt
We serviced a
WHIRLPOOL DRYER
Model gew9250pw1
Near Baltimore, MD 21209
Brian R.
Job Details:
06/19/2023
cx complaint is unit not heating like it should and smells like its burning something. units O-O-W but they say they have some kind of warrenty on unit. tested and checked unit. unit runs and heats oin normal as well as timed dry. took temp readings and hi temp is really high. unit could use a good cleaning as well. went over unit with them so he could call unit in. cx paid as well as scheduled.; ordrng 1 279973 (TCO Kit 51.24) and 1 WP3387747 (Heater 85.68)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Fredericksburg, VA 22401
Tanner B.
Job Details:
06/19/2023
"Damage to the frame in rear of unit bending in the rear cross member bars , doesnt seem like it hit gas tubing or gas valve, but cant test due to it being in a lowes warehouse .. contatcted wpl techline sr#7736664991 ordering supports , rear cover , gas tubing and gas valve; ordrng 2 98015363 (rear support)s and 1 W11492823 (rear cover) and 1 W11628651 (tubing gas) and 1 W11590251 (gas valve)"
We serviced a
JENN-AIR RANGE
Model JES1750FS1
Near Fairfax Station, VA 22039
Jason A.
Job Details:
06/19/2023
CX complaint RANGE F8E0 error code. Replaced cooling fan. Cleared error code & test fan running. Preheat oven to 450F & no error codes. Test all cooktop elements & downdraft blower > JJ
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Locust Grove, VA 22508
Tanner B.
Job Details:
06/19/2023
"cx declined service, getting new unit"
We serviced a
IKEA RANGE
Model IGS900DS05
Near Virginia Beach, VA 23454
Carl A.
Job Details:
06/19/2023
"cx complaint of not beening able to turn know on right hand burner and upper oven not heating,checked unit to find the know to be a stuck valve on manifoild and ignitor in upper oven to have a crack in the ignior not allowing it to come on ordering parts needed for repairs; ordrng 1 WPW10204705 (Surface Burner Manifold Assembly) and 1 W11596211 (Oven Igniter)"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Reston, VA 20190
Christian C.
Job Details:
06/19/2023
"Cx complaint of an LF error. Inspected unit found F0E3 overloar, F2E1 stuck button, and F8E1 long fill. Ran through diag cycle and whenever filling with cold water valve is loud. Ordering inlet valve.; ordrng 1 W11165546 (inlet valve)"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Virginia Beach, VA 23456
Carl A.
Job Details:
06/19/2023
replaced element tested unit works as designed
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near York, PA 17404
Justin L.
Job Details:
06/19/2023
Cx complaint unit not unlocking or draining. Was able to acceess unit and found broken lower harness and failed latch. Ordering parts and once in office will need to set return.; ordrng 1 W11513248 (latch) and 1 W11643701 (harness)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Virginia Beach, VA 23456
Carl A.
Job Details:
06/19/2023
replaced all parts need to repairs unit tested works as designed cx did not have an email to list at this time
We serviced a
WHIRLPOOL WASHER
Model CEM2745FQ1
Near Washington, DC 20001
Sherwood
Job Details:
06/19/2023
"cx cant not fin d unit will reschdule; (created new UIS, deleted prior attachment to UisID 452333)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Norfolk, VA
Carl A.
Job Details:
06/19/2023
"cx complaint of unit making noise,checkedu nit ti find no error codes at this time,ran unit in auto diag to find that the water valves making noise indicating there is an internal blockage inside of valves replaced valves tested and calibrated unit works as designed,cx didnt want to list email at this time; ordrng 1 W11210463 (valve CA / VS), used 1 W11210463 (VALVE CA / VS) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Newport News, VA 23605
Orbie
Job Details:
06/19/2023
"checked unit. J2 3-2 (20ohm), ran unit through test mode to find unit not switching modes. replaced control and tested unit. unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Richmond, VA 23220
Chris B.
Job Details:
06/19/2023
please ship to 10801 cherrry hill dr 23059 glen allen va cx comp unit tub has major rust spots insp unit conf cx comp found valves to good looking and flowing good but exceive amount of rust on stainless basket and is staining white towels brown ordering absket and valve; ordrng 1 W11513243 (basket)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Ellendale, DE 19941
Frederick R.
Job Details:
06/19/2023
"CX complaint is WM shutting off mid cycle. Inspected/tested and found unit working sporatically. Unit would get to agitate then shut off and not spin. Checked cpacitor, actuator and bot wore working properly. Lid locked but not all the time. Ordering control and inlet valve. Cannot reschedule due to part avilability.; ordrng 1 W11627413 (control) and 1 W11513255 (inlet valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model PESUDO1234
Near Richmond, VA 23221
Chris B.
Job Details:
06/19/2023
cx stated unit is under ext warranty advised cx to call ext warranty comp
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EHL01
Near Midlothian, VA 23113
Joseph D.
Job Details:
06/19/2023
Unit with no frost pattern. Compressor loud. Freezer at 35 degrees. low on charge . Must replace compressor and search for leak with nitrogen. No dye used in this unit. Ss repair covered .; ordrng 1 W11592010 (Compressor) and 1 W11109499 (Driet) and 1 W11548259 (Condenser) and 1 W11099748 (Evap) and 1 W11291123 (Evap fridge) and 1 Nitrogen (Nitrogen)
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Potomac, MD 20854
Roberto I.
Job Details:
06/19/2023
"CX complaint lid not locking.Confirmed complaint, found lock hook with angle too closed, not catching the top part. Opened angle by using a screwdriver as leverage. Unit teated ok."