We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Greencastle, PA 17225
Andrew S.
Job Details:
11/17/2023
Per previous diag I was able to access and replace the control and encoder. I then tested the unit and found that it is now functioning as intended. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Parkville, MD 21234
Emmanuel R.
Job Details:
11/17/2023
"Replaced dispenser and checked for leaks, unit is now working properly."
We serviced a
MAYTAG WASHER
Model MVWX500BWO
Near Lititz, PA 17543
Cody H.
Job Details:
11/17/2023
"Cx complains unit is not starting cycle. Found unit to show f0s2. Unit has suds in pressure hose, was able to get suds out of pressure hose and calibrate unit. Ran unit through 2 cycles. Unit now works as designed no further work needed."
We serviced a
KITCHENAID OVEN
Model KSDG950ESS6
Near Springfield, VA 22150
Lloyd B.
Job Details:
11/17/2023
Cx complained the keypad did not work. Installed new console and tested and all the functions and buttons now work Job complete
We serviced a
KITCHENAID RANGE
Model KFGG500ESS6
Near East Petersburg, PA 17520
Cody H.
Job Details:
11/17/2023
"Cx complains unit is leaking from LF burner. Found unit to need manifold, and LF orface holder. Office to reach out to cx when all parts arrive. ; ordrng 1 W10811696 (Manifold) and 1 W11661571 (Orface holder) and 1 W11647020 (Kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Baltimore, MD 21209
Shane M.
Job Details:
11/17/2023
installed light unit working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near York, PA 17403
Sal R.
Job Details:
11/17/2023
CX complaint was that theunit would not fill with water. I found that the fill tube heater was kinked from previouse service from differant service Co. I was able ot access and replace the fill tube heater . I tehn tested unit and unit test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC36QTS04
Near Baltimore, MD 21209
Shane M.
Job Details:
11/17/2023
installed parts. unit working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Chesapeake, VA 23322
Zachery R.
Job Details:
11/17/2023
"replaced parts, tested, advised cx to dump first couple batches of ice."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Baltimore, MD 21206
Emmanuel R.
Job Details:
11/17/2023
"Cs unit is dispensing water, confirmed complaint, I found the water hose coming from the home is restricted , no water coming to the unit. Advised call a plumber and has a water line installed for the fridge. Unit is working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Chesapeake, VA 23322
Zachery R.
Job Details:
11/17/2023
"cx complaint no ice, and no water intermittently. checked unit, valves are good, water is dispensing as designed. icemaker is calling for water but not harvesting. ran test 57 checked for fault codes, no faults. ordering controls to complete repair. advised cx they will be contacted for return visit.; ordrng 1 WPW10675033 (control) and 1 WPW10624574 (cntrl-elec) and 1 W11577100 (ui)"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near White Marsh, MD 21162
Emmanuel R.
Job Details:
11/17/2023
"Cs unit not draining out water, confirmed complaint, error codes f7e9 lock rotor,f0e3 overload, f8e1 long fill f2e1 stuck key. Inspected unit and found its working fine test cycle passed twice but they customer has the drain hose installed incorrectly,see pics. Advise to address the drain hose issue , that should take care if her complaint. Unit is now working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL5
Near Newark, DE 19702
Taylor F.
Job Details:
11/17/2023
Cx complaint is unit cannot install new drain hose. Cx had a drain hose that he provided and had unit accessable. Installed new drain hose and tested unit and found no leaks. Cx stated unit had sat for 2+ years without being used. Advised cx to keep an eye on unit incase any of the seals had dried out and might start leaking. Unit is working as designed. Job is complete. Cx paid SC by CC.;
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ09
Near Middle River, MD 21220
Emmanuel R.
Job Details:
11/17/2023
"Cs unti is making a hissing noise, confirmed complaint. I found the noise to be coming from the control board, Documented with techline. Replaced control board, unit is now working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Bumpass, VA 23024
Thomas B.
Job Details:
11/17/2023
Cx complaint unit has a error code checked code found error code F8E2 for drain. Pump electrical issue found pump is loud and grinding does appear to work filled unit up 3 times and drained each time however the pump is grindy and loud ordering the drain pump ; ordrng 1 W11462456 (Drain. Pump) and 1 W11672225 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48QTX04
Near Baltimore, MD 21209
Shane M.
Job Details:
11/17/2023
cx complaint of frost built up. found ice door wide open. rigged door shut for cx. no air to fz. cx paid svc by card.
We serviced a
WHIRLPOOL UNKNOWN
Model JDB9800CWS2
Near York, PA 17402
Sal R.
Job Details:
11/17/2023
CX complaint was that the unit was leaking. I fou d that the the unit had a small drip at the front left cornner from video / pic's CX provided. I was able ot correct the install due to the bottom of the unit being pushed back causing the front to lean foward . I also readjusted newly installed gasket from last service. I tehn ran a auto test and fou d no further evidanice of leaking. Unit test good.
We serviced a
KITCHENAID OVEN
Model KOCE500ESS20
Near Gettysburg, PA 17325
Bernard M.
Job Details:
11/17/2023
"Cx complaint when unit is powered on the fan runs. Restored power and confirmed fan running. Entered diag and found error code F3E0 sensor fault. Contacted TL and spoke with Leon, ohmed out sensor was good, gave him info of all parts previously replaced and suggested to replace control due to fault in relay. Replaced control, restored power and the fan didn't come on and unit is operational. Unit checks good."
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Newark, DE 19713
Taylor F.
Job Details:
11/17/2023
Cx complaint is unit not drying properly. Found the vent to be blocked and have water in it . Cx needs to have contractor correct vent. Advised cx to not use unit in the meantime. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Middle River, MD 21220
Emmanuel R.
Job Details:
11/17/2023
"Replaced dual water valve and icemaker, tested unit, I didnt hear any noise but customer has a video that she sent me, the noise sounds like a loud jack hammer or pipe water hammering, advised to keep an eye on it. Unit is now workiung properly."
We serviced a
WHIRLPOOL ICE MAKER
Model WUI75X15HB01
Near Virginia Beach, VA 23457
Zachery R.
Job Details:
11/17/2023
"cx complaint no ice, checked unit, come to find defective fill valve, solenoid not opening like it should. ordering vlave to complete repair.; ordrng 1 WPW10217918 (valve)"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Baltimore, MD 21209
Shane M.
Job Details:
11/17/2023
wrong glass was ordered. ordering front glasss w nameplate.; ordrng 1 W11600322 (front glass) and 1 W11178521 (nameplate)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Virginia Beach, VA 23456
Zachery R.
Job Details:
11/17/2023
"replaced door, rails were not correct. ordering correct rails, and nameplate to complete repair.; ordrng 1 W10909682 (nameplate) and 1 WPW10440266 (cover assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Elizabeth City, NC 27909
Austin D.
Job Details:
11/17/2023
"cx complaint the unit is not dispensing ice. checked the unit and found that the ice door is not closing all the way. also the ice bin is defective allowing the ice motor to miss the bin and not dispense. therfore, ordering bin. finally the ice maker failed its test. parts on order.; ordrng 1 WPW10558423 (ice container) and 1 W11546935 (ice maker) and 1 W11423787 (ice door)"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HV5
Near York, PA 17402
Sal R.
Job Details:
11/17/2023
"CX complaint is that the bake or boril will not come on. I found kinked widers at the gas valve. I am ordering 1 main harness (W11458870). Once the part is avalible, please have someone form teh office call to set a return date set.; ordrng 1 W11458870 (main harness)"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Essex, MD 21221
Emmanuel R.
Job Details:
11/17/2023
Replaced ignitor and tested unit. Unit is now working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hamilton, VA 20158
Ricky E.
Job Details:
11/17/2023
"installed part, unit cks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Powhatan, VA 23139
John P.
Job Details:
11/17/2023
CX complaint unit not working checked unit found error code 4-3 wash motor failure. Confirmed 120 to motor ordering sump and drain pump.; ordrng 1 W10876537 (Drain pump) and 1 W11613480 (Sump)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Lancaster, PA 17603
Cody H.
Job Details:
11/17/2023
"Cx complains unit runs off balance all the time. Cx is within manufacture warranty. Found unit splutch, belt, actuator and cap need replaced. Office to schedule with cx when all parts arrive.; ordrng 1 W11481722 (Actuator) and 1 W10721967 (Splutch) and 1 W11239857 (Belt) and 1 W11050804 (Cap)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Powhatan, VA 23139
John P.
Job Details:
11/17/2023
installed valve tested working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Red Lion, PA 17356
Sal R.
Job Details:
11/17/2023
"Per the previouse tech, I was able ot access and replace all parts. i plugged unit back in and unit test good. Advised CX to allow a min of 24hr's before unit returns to reccomneded temps."
We serviced a
MAYTAG DRYER
Model MGD5630HC3
Near Baltimore, MD 21229
Shane M.
Job Details:
11/17/2023
"cx complaint the unit making werid noises. took unit apart, cleared lint from blower wheel. no sounds. cx paid svc by card."
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near York, PA 17402
Sal R.
Job Details:
11/17/2023
I was able to access and replace teh main control. I tehn powered unit on and unit powered on. I was able to hear all fan motor come on and compresser running. UNit test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near York, PA 17408
Sal R.
Job Details:
11/17/2023
"Per the previous tech, I was able to access and replace the fill tube and the FT Heater . I tested unit and unit test good."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Lancaster, PA 17601
Cody H.
Job Details:
11/17/2023
"Was able to access unit and replace parts per previous visit. Unit is still shorting out and causing breaker to trip. Unit will need display, 3 plastic tabs, and bake and broil ignitors. Office to schedule when all parts arrive.; ordrng 1 W11105615 (Display) and 3 W11025100 (Plastic insert)s and 1 Wpw10324262 (Bake ignitor) and 1 Wpw10333842 (Broil)"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Palmyra, VA 22963
Thomas B.
Job Details:
11/17/2023
Cx complaint unit has a broken/cracked blower wheel removed and replaced the blower wheel assy tested and inspected for proper use unit now functions normally.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Clinton, MD 20735
Shane B.
Job Details:
11/17/2023
"arrived to install parts. cx said she still thinks the unit is to loud. i found no saved codes. ran servie cycle with no issues. suspension does nto feel worn and feet are raised to get clearance from drain pan. installed ordered parts and tested again. unit is working as desinged. advised cx to record the noise if comes back and call us again. i believe the unit is working properly, cx may just be unhappy with how it works."
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Elizabeth City, NC 27909
Austin D.
Job Details:
11/17/2023
"checked unit and found tears in both gaskets. also they were having a hard time staying in place. therefore, ordering both gaskets. will return once they come in.; ordrng 1 W11030683 (rc gasket) and 1 W11574983 (fc gasket)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Virginia Beach, VA 23452
Lucas R.
Job Details:
11/17/2023
"cx complaint lid not locking, checked unit found strike seperated from lid, replaced strike, tested, unit working as designed.; ordrng 1 W11457841 (strike LR VS), used 1 W11457841 (STRIKE LR VS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Waldorf, MD 20603
Shane B.
Job Details:
11/17/2023
"installed gaskets exactly as the emailed directions show. raised door slightly when reinstalling. set mullion heater to on in test #34. unit is set to recomended temps. cx then told me the RC ice maker is not working. i found it turned off. turned it on. checked for codes and found E2. ran harveset cycle. IM completed it but it took about 15min for IM to start moving, much longer than normal. IM filled properly. ordering IM to be safe. schedule when part is available.; ordrng 1 W11658802 (ice maker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Chesterfield, VA 23838
Chris B.
Job Details:
11/17/2023
replaced evap cover thawed evap tested unit wroking as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Woodbridge, VA 22192
Richard B.
Job Details:
11/17/2023
"CX complant. No ice , Inspected unit and found ice maker on off switch is not operating correctly. Unable to do tests with tesyt button. Ordering ice maker assembly , Further work needed. In stock , CX paid in full. RB; ordrng 1 W11284458 (ice maker 152.16)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Chesterfield, VA 23838
Chris B.
Job Details:
11/17/2023
cx comp led wil not light insp unit ocnf cx comp found pin came off within jumper inside of string led connector unit will need jumper to complete repair did already replace string leds collcedt 140 sc 15 ship 8.18 tax 110 labor 136.27 parts toatl collected cx paid in full check 409.45; ordrng 1 W11369503 (jumper)
We serviced a
WHIRLPOOL FREEZER
Model KBSN608EBS01
Near Kensington, MD 20895
Roberto I.
Job Details:
11/17/2023
"CX complaint Rc too warm.Found Rc at 58F and Fc at -10F. No air coming out from diffuser. The difffuser was just replaced by another company. Renoved evap cover, found air return duct completely clogged by ice. Defrosted area and reassembled parts. Now cold air air is coming out the diffuser. Collected $139"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Midlothian, VA 23114
Chris B.
Job Details:
11/17/2023
cx comp unit doors not alighned insp unit conf cx comp found left door lower then right door adjsuted rollers advsied cx on use and care unit working as desighned
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Beltsville, MD 20705
Brian F.
Job Details:
11/17/2023
"Installed new control and console. Reassembled unit, ran auto test, completed with no errors. Ran quick wash with a small load of clothes, cycle ran and completed. Unit is now working properly."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Virginia Beach, VA 23456
Zachery R.
Job Details:
11/17/2023
"cx complaint microwave is nonresponsive, just makes clicking sound. verified issue. no faults present. will need 2nd tech due to being combo unit and in tight area for oven dolley. spoke with office, had job scheduled for wed 11/22. ordering parts to potentially complete repair.; ordrng 1 W11261167 (control) and 1 W11325603 (control)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Chambersburg, PA 17202
Andrew S.
Job Details:
11/17/2023
Per previous diag I was able to access and replace the operating thermostat. I then tested the unit and found that it is now functioning as intended. Job complete
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Virginia Beach, VA 23452
Lucas R.
Job Details:
11/17/2023
"replaced thermistor and acu, resistance checks at control good, motor circuit lbu-t wires 2 ohms, thermistors 12k and 50k ohms j14 at room temp indicating 70 degrees, power supply 244 vac under load, unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Falls Church, VA 22042
Leon
Job Details:
11/17/2023
"Client complaint is the door would just open up with no resistance. Confirmed the issue seen that the right side hinge spring was off the hinge Try to re attach the hinge, but was unsuccessful installed in right side hinge."
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Wilmington, DE 19810
Taylor F.
Job Details:
11/17/2023
Cx complaint is drum not spinning. Found belt to be defective. Replaced belt from previous diagnosis and unit is now working as designed. Job is complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Midlothian, VA 23114
John P.
Job Details:
11/17/2023
"CX complaint unit not making ice checked unit found error code E2 motor lost position, checked freezer temp at -5 degrees. Command icemaker through test 57 &59 found icemaker not moving. Checked connections at icemaker all seated. Upon checking for voltage icemaker came on and passed all test. Possible loose connection in harness. Quoted CX for icemaker in case was jammed and me taking it out unjammed it.Quote: W11658802 $152.16$110 labor$15 shipping"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Clinton, MD 20735
Shane B.
Job Details:
11/17/2023
"cx complaint is the unit leaking water and shaking. when i arrived floor was soaked. i found hot water supply on and cold off. when i turned cold on water began spraying form the supply line. turned it off and told cx to replace that line (told him to replace hot line last time i was here for it leaking). checkd for codes and found F8E1. cleared code. ran service cycle with cold water off. nothing leaked during testing.unit is sitting level on a concrete floor. inspected under unit. nothing out of place. pusheed basket down. it sinks easily, suspension is getting worn. ordering suspension kit and supply hose. went over loading/cycle selection.; ordrng 1 W10780045 (suspension kit) and 1 8212546RP (hose-fill)"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Bridgeville, DE 19933
Frederick R.
Job Details:
11/17/2023
CX complaint is stripped blower wheel. Replaced wheel and motor. CX was PIF before appt. Put unit back together and tested in front of CX and it is now working properly. CX email is confirmed. job is complete
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEQ
Near York, PA 17406
Sal R.
Job Details:
11/17/2023
"Per the previouse tech, I was able to access and replac ethe front UI . I plugged unit in and unit test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Sterling, VA 20164
Christian C.
Job Details:
11/17/2023
Cx complaint IM does not make a lot of ice. Inspected unit and ran test 57 no issues. 58 E0. 45 no issues. Ran test 36 and sounds like fan is pulsing. Tested power from P8-5 to P14-7 getting 14.1DC at connector to fan motor getting around 2-3DC Called techline. Unit non-repairable
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Williamsburg, VA 23188
Justin W.
Job Details:
11/17/2023
replaced gearcase and tested unit working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB4
Near Alexandria, VA 22304
Lloyd B.
Job Details:
11/17/2023
Cx complained the unit leaked. Installed new sump and tested and there is no longer a leak. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Westminster, MD 21157
Drew B.
Job Details:
11/17/2023
cx complaint that unit is very weak contacting the switch when running as u could walk by the unit and the switch would be depressed causing the unit to stop running the mircowave when arrived unit does heat and run switch read correct left and right when pressed and couldnt find anyhhting binding hinge wise and or any bowing of the door to be obvious when looking at internal door.. called wp techline spoke rick followed checks on Technical Service Pointer advised to possible call wp cutomer service for auth but his aporocach would be the inner door hinges in the mircowave door.. so infromed info to the cx and will await to see if apporoval anu auth or not. if approved or repair will need the hinges on repair.. $440.57; saved tckt
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near Arlington, VA 22205
Leon
Job Details:
11/17/2023
Clients complaint was after dispensing water. A small drip of water will come directly right after dispensing the water.Explain to client that that is a normal thing for this unit. But I did call Tech line. He also confirmed that is a normal thing for this unit but But techline also said I should order a check valve and ordering The drip catch because of the Dripping the drip catch is now corroded.; ordrng 1 8201815 (Check water valve) and 1 WP2314271 (Check valve) and 1 W10848267 (Drip catch) and 1 W11048097 (Seperator)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Finksburg, MD 21048
Drew B.
Job Details:
11/17/2023
"cx ocmplaint that unit is sstopping and saying check clean lint screen the lint screen is spotless clean and also checked the vent hose setup that is not kinked and also not crushed and routes directly outside and could see and verify the airflow is strong no issue with lint internally built up.. tested unit , 240/120 and heats scycles correctly. will need acu for throwing constantly saying clean screen when not issue and stops the cycle early.ordering prts needed.; ordrng 1 W11618916 (acu) and 1 WPW10298258 (moisture hrness)"
We serviced a
KITCHENAID COOKTOP
Model KCED606GBL01
Near Boyds, MD 20841
Julian H.
Job Details:
11/17/2023
CX complaint about bezels are loose staying on the way recently we replace glass bezels are loose causing burners to be difficult to operate need parts; ordrng 6 W10853046 (bezel-knob)s
We serviced a
JENNAIR DISHWASHER
Model JDB8700AWP3
Near Upper Marlboro, MD 20772
Davonte
Job Details:
11/17/2023
"cx complained ui panel was unreponsive, comnfirmed cx complaint. unit ui iksnt repsonding when trying to select cycle. unit will need ui control. part was replaced last year on 11/28/22. cx paid for service call and labor.part is still under warranty that was replaced last year; ordrng 1 W10847804 (panel control)"
We serviced a
WHIRLPOOL COOKTOP
Model WGG745S0FS10
Near Silver Spring, MD 20901
Brian F.
Job Details:
11/17/2023
"Cx states oven fixed, concern now is gas smell when oven is on. Ran 350* bake on upper and lower oven, faint burn in smell from new oven but did not smell any gas. Scheduling return with gas sniffer to be positive.; ordrng 1 combustiblegasdetector (combustible gas detector)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Fort Washington, MD 20744
Shane B.
Job Details:
11/17/2023
installed all ordered parts and testd unit for cx. unit is workign as designed.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Baltimore, MD 21230
Alexander D.
Job Details:
11/17/2023
cx complaint broil element not working as expected. inspected unit. found cx was expecting unit to use both elements when set on bake. advised cx the bake setting only uses the broil element when preheating and once its done preheating the broil element doesnt get used anymore. cx said hes not getting the browning results hes expecting. advised cx to play around with rack postions and different foods do brown better on different rack positions. also he may want to try baking items then moving food to top rack and switch to broil for a couple minutes to get the browning results he wants. tested unit. unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAW13
Near York, PA 17406
Sal R.
Job Details:
11/17/2023
I was able to access and replace the Evap fan motor. I infromed CX to allow the unit a min of 24hr's before unit returns to recommened temps. UNit test good. CX was paid in full as of 11/14
We serviced a
WHIRLPOOL COOKTOP
Model KCED600GSS01
Near Brandy Station, VA 22714
Danny R.
Job Details:
11/17/2023
installed parts checksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mechanicsburg, PA 17050
Fred G.
Job Details:
11/17/2023
i was able to access unit and replace the FC led light and the dispenser solenoid. I found the ice bin was also seized with ice. I was able to melt ice out and found unit now dispenses ice as design. unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Louisa, VA 23093
Thomas B.
Job Details:
11/17/2023
Cx complaint water for ice tray mold is flowing into ice bin found ext hose not seated in tray reseated the hose tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Harrisburg, PA 17101
Fred G.
Job Details:
11/17/2023
cx complaint unit isnt cooling as it should. inspected unit and found was having a defrost failure. i found male terminals on evap harness were loose in connector. i was able to crimp them to allow a tighter connection. i called TL to document issue. unit now checks good.
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS02
Near Spotsylvania Courthouse, VA 22551
Thomas B.
Job Details:
11/17/2023
Cx complaint unit is not working properly inspected unit found blown thermostat cx says stopped working during self clean quoted 393.50 for repair cx paid in full ordering thermostat ; ordrng 1 WP4449751 (thrmst-fix)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Carlisle, PA 17015
Bernard M.
Job Details:
11/17/2023
"Opened box for pump and the motor wasn't on the part. Ordering correct pump assembly, set return for 11/22. Office will call with time frame; ordrng 1 W11613479 (pump assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW05
Near University Park, MD 20782
Shawn D.
Job Details:
11/17/2023
"opened system and had freon in the system possible it was full. unit has aluminum lines so couples are needed. replaced the compressor coupler stube drier then vacumed system down then filled to 3.7oz and started cooling. unit is good to go; ordrng 2 w11504434 (coupler SD V/S)s and 1 w10913906 (process stub SD V/S) and 1 w10143759 (uv drier SD V/S), used 2 w11504434 (coupler SD V/S), 1 w10913906 (process stub SD V/S), and 1 w10143759 (uv drier SD V/S) from stock"
We serviced a
MAYTAG DRYER
Model MGD6630MBK0
Near Virginia Beach, VA 23452
Lucas R.
Job Details:
11/17/2023
"replaced belt, tested, unit working as designed."
We serviced a
WHIRLPOOL COOKTOP
Model KCED600GBL01
Near Marriottsville, MD 21104
Justin S.
Job Details:
11/17/2023
cx says the blower is not working but the cooktop does. black-white is 106vac and 32ohmsblue-white 106vac and 43ohmsred-white 106vac and 54ohmsunit is recieving 120/240/120vac.both slightly off from what techsheet shows. unit needs the blower and switch.; ordrng 1 W11083804 (blower) and 1 W11690658 (switch)
We serviced a
JENNAIR OVEN
Model JJW3830DP02
Near Fairfax, VA 22030
Richard B.
Job Details:
11/17/2023
"CX complant. Oven has error code. Inspected unit and found powered down. Cycled breaker and error returned and returned again after clearing. Ordering console assembly . In stodck , Further work needed. RB; ordrng 1 W11232121 (console 1355.31)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV01
Near Eldersburg, MD 21784
Justin S.
Job Details:
11/17/2023
replaced the module and all the led are now illuminating good. the unit is now good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Sunderland, MD 20689
Shawn D.
Job Details:
11/17/2023
cx complaint unti is making a noise when washing not the whole time but through the cycle it does it everytime. i inspected unit then listend to cx recording and noise is squeeling noise when diverter is switching wash postion. unit needs a sump so grabbed pre id part and replaced sump and tested and had no leaks but same nosise but this one is worse diverter clicks loud and drain pump is rattling loud. unit had 10-2 error code. i called techline and documented issue and told me to order part right from kitchenaid so they can test first austin. i then noticed date on new part is same date on serial number maybe we got a bad batch of sumps. reordering sump/motor for return; ordrng 1 W11416362 (sump/motor)
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Locust Grove, VA 22508
Robert W.
Job Details:
11/17/2023
Cx complaint is the vent is changing cloros and door not closing. Inspected unit and found the rear vent in unit is discoloring which is normal unit is heating properly. Also found door hinge loose causing door not to close properly tighten and fixed door unit tested and unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Front Royal, VA 22630
Daniel J.
Job Details:
11/17/2023
"washer not starting cycles checked faults stuck button error and lid latch failure showing p o p11/3/22 called tradecare customer had unit in storage for two months. replaced lid latch tested unit now able to lock and start cycles; ordrng 1 W11307244 (lid latch jd vs), used 1 W11307244 (lid latch) from stock"
We serviced a
UNKNOWN WASHER
Model MVWX655DW0
Near Culpeper, VA 22701
Danny R.
Job Details:
11/17/2023
uni thas two issues the gear case is popping and making noise doesnt spin right also the inner basket center hol eis worn from hub being broken will need basket gear case and hub wash plate is stuck also; ordrng 1 W11454734 (geare case) and 1 W10721967 (pully assy) and 1 W10902814 (wash plate) and 1 W10528947 (hub) and 1 W10752719 (inner basket) and 1 (2 cll count ger acse)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Front Royal, VA 22630
Daniel J.
Job Details:
11/17/2023
fridge doors not sealing reheated fridge door gasket bottom still bowing out and not sealing right bottom ordering fridge and freezer gaskets also complaint of not always cooling found freezer section overloaded with items currently cooling freezer gasket showing sp order; ordrng 1 W11240749 (fridge gasket) and 1 W11229610 (freezer gasket) and 1 W11438736 (temp sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Fairfax, VA 22031
Demonte S.
Job Details:
11/17/2023
Inspected the unit. Found that the cx is saying that the Refrigerator runs for periods of time. Called Whirlpool Techline. Per Whirlpool Techline this unit can run for 18 hours at a time. Per Whirlpool Techline don't replace any parts. The unit is working as Designed.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Ephrata, PA 17522
Cody H.
Job Details:
11/17/2023
Was able to access unit and replace parts per previous visit. Unit now works as designed. No further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS00
Near Severna Park, MD 21146
Israel R.
Job Details:
11/17/2023
Customer complaint the unit is not making ice .checked power at the icemaker and found 123v with the door switch held in.and the ice makr didnt move at all. the unit has a bad icemaker collected in full ordering ice maker.; ordrng 1 W10886931 (icemaker 152.16)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Hampstead, MD 21074
Drew B.
Job Details:
11/17/2023
cx complaint that unit is still not making ice when arrived good temps 38 in rc and around 1 in fc section all doors seal and the fans run. called techline spoke to Joe bad harness again.. ohmed out the tan and white and white to white and checkdd valve componets which fould was unplugged. but ohmed valve at liner and 18. through valve and needs icemaker harness; ordrng 1 W11548538 (icemakerr harness again)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Harrisburg, PA 17109
Fred G.
Job Details:
11/17/2023
i was able to access unit and replace the drain pump as per previous tech. I tested unit and found unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Fredericksburg, VA 22406
Robert W.
Job Details:
11/17/2023
CX Complaint is the unit is leaking at the IM. Inspected unit and found unit is leaking at chute and running down back wall. Ordering Chute; ordrng 1 W11645360 (Chute)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Harrisburg, PA 17109
Fred G.
Job Details:
11/17/2023
cx complaint units FC still is getting frost on inside. inspected unit and found frost on left top of inner liner. I found gasket gap on left top of door. I found outer liner is sticking out further then the outer side. gasket does not have flush surface to seal. called TL, TL deemed unit unrepairable. WP to reach out to cx with in 3-5 buisness days.
We serviced a
KITCHENAID COOKTOP
Model KGCD807XSS00
Near Hamilton, VA 20158
Ricky E.
Job Details:
11/17/2023
i explained to the customer that the burner screws were rusted and that could cause issues when dissasembling the unit. the customer didnt want to further diag due to this. the units front right igniter and left rear igniter are not functioning and are cracked.. customer to replace the unit..
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Chambersburg, PA 17202
Andrew S.
Job Details:
11/17/2023
Per previous diag I was able to access and replace the element and TCO. i then tested the unit and found that it is now functioning as intended. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model WFE535S0LZ2
Near Virginia Beach, VA 23453
Zachery R.
Job Details:
11/17/2023
"cx complaint defective cooktop, verified issue, replaced cooktop, tested, unit working as designed."
We serviced a
JENN-AIR OVEN
Model JJW3830LL00
Near Warrenton, VA 20187
Ezra M.
Job Details:
11/17/2023
"installed hinges, issue persists, checked unit, found unit uneven, not level front to back or side to side. touching sides of cutout on bottom left and top right, preventing unit from being leveled properly. advised cust will need to contact installers to have installation fixed to insure unit works properly."
We serviced a
MAYTAG FREEZER
Model MFI2269DRM01
Near Alexandria, VA 22315
Lloyd B.
Job Details:
11/17/2023
"Cx complained of no ice. Went to install the ice maker but, there are missing parts, the harness that usually comes in the box with this kit, is absent. Reordering ice maker; ordrng 1 W10882923 (ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Gainesville, VA 20155
Ezra M.
Job Details:
11/17/2023
"found loud noise coming from damper, replaced damper and tested."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Baldwin, MD 21013
Neil H.
Job Details:
11/17/2023
"NOISE COMING FROM EVAP FAN AND THE REAR FC COVER; ordrng 1 W11661931 ( Motor, Evaporator (includes Heater Harness And Defrost Thermostat)) and 1 WP67006337 (blade- fan) and 1 W10308421 (COVER-EVAP) and 4 WP8564458 (absorber)s"
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW0
Near Aldie, VA 20105
Ezra M.
Job Details:
11/17/2023
"loud noise, burning smell. found basket failed, is rubbing tub, unit will need new tub and basket. basket is NLA, stacked unit, would require 2 techs for tub job and to remove dryer.; ordrng 1 8181668 (basket NLA) and 1 W10772612 (tub-outer) and 1 W10772618 (tub-outer) and 1 WP8181673 (gasket)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Sykesville, MD 21784
Justin S.
Job Details:
11/17/2023
replaced the main control and the cap. ran the calibration and the diagnostic cycle and the unit is now filling washing draining and spinning good in both cycles without doing anything else. the unit is now good
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPS01
Near Aldie, VA 20105
Ezra M.
Job Details:
11/17/2023
"andrew w/ techline, unit leaking from corner of evaporator. will need to replace evaporator.; ordrng 1 WPW10218037 (evaporator)"