We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, VA 23236
Chris B.
Job Details:
07/05/2023
108.53 part 15 ship 150 labor 120 sc 6.51cx paid in full total collected 400.04 collected 52.30 diff in part and tax collecetd from cx unit needs heater harness W11650662; ordrng 1 W11650662 (heater harness)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ2
Near Nokesville, VA 20181
Richard B.
Job Details:
07/05/2023
"CX complant. Microwave fan runs , Inspected unit and confermed issue. Installed interlock kit and same issue. CX paid for interlock kit , Reduced labor and service call , Instead of replacing control board . Is buying new unit. RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Richmond, VA 23236
Chris B.
Job Details:
07/05/2023
cx comp unit thawed and is now working insp unit found fc making ice and temp at 0 degrees found fc at 37 degrees found all test and funtions normal in test mode also found wire not fully seated on control seteaed wire unit wroking as desighned
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW0
Near Fairfax Station, VA 22039
Christian C.
Job Details:
07/05/2023
Cx complaint unit is making a louds noise during water fill. Inspected unit no errors stored. Ran through diag cycle and when cold water valve opens it makes a louds noise. Quoted cx and they will not be going through with repair. Cx paid for service call.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Richmond, VA 23235
Chris B.
Job Details:
07/05/2023
cx comp dent in fc door insp unit conf cx comp unit will need ss fc door and when disp water unit screams at water line at hinge even when water line tpo door is unhooked ordering hinge to valve ewater line; ordrng 1 W11579166 (water line valve to hinge) and 1 W11381840 (fc door)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Portsmouth, VA 23704
Branden R.
Job Details:
07/05/2023
"cx complaint unit not drying , checked unit and found OL on heating element causing unit to not heat and just spin . replaced with pre id and tested unit is now running as designed ."
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JS3
Near Richmond, VA 23224
Chris B.
Job Details:
07/05/2023
replaced control and rf burner found lf burner shorted ordering W10248261 did not collect core due to roach eggs unit will need lf burner to complete repair; ordrng 1 W10248261 (lr burner)
We serviced a
JENNAIR RANGE
Model JGS8860BDP
Near Alexandria, VA 22302
Davonte
Job Details:
07/05/2023
cx stated that when turning the knob to ignite flame it wouldnt work. confirmed cx complaint. cx will need switch asy and vavle. will be calling the office if she wants to move forward with the repair. collected 120.00 service call fee.; ordrng 1 WP74011648 (switch asy) and 1 12002270 (valve)
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Richmond, VA 23234
Chris B.
Job Details:
07/05/2023
replaced ui and control tested unit wroking as desighned tested unit working as dsighned
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lochearn, MD 21207
Shane M.
Job Details:
07/05/2023
cx complaint the unit isnt washing proper. found stripped hub w weak suspension. ordering washplate just incase.; ordrng 1 W11130362 (suspension) and 1 W10528947 (hub) and 1 W10752283 (washplate)
We serviced a
WHIRLPOOL DRYER
Model wed92hefw0
Near Arlington, VA 22207
Leon
Job Details:
07/05/2023
cx complaint was unit wouldnt start comfirmed the issue tested thermal fuse and got 0.3 ohmes TF was good then we tested control power going to the motor no power was coming from control seen control had alot of lint in and around the unit told cx he would need to get vents cleaned then we replaced the control and everything worked as it should
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Brightwood, VA 22715
Eric F.
Job Details:
07/05/2023
"Confirmed cx complaint middle track not moving. Found lett side of track popped out of guide. Reinstalled rack, tested unit, unit working as designed."
We serviced a
WHIRLPOOL FREEZER
Model WRT112CZJW00
Near Washington, DC 20017
Shawn D.
Job Details:
07/05/2023
"took freezer apart, found defrost heater not clipped in and sitting for water to drain. flexed heater so it sits in drain hole and is sitting on metal to prevent freezing over. informed customer parts ordered were not necessary as we have seen this issue before and are confident in our fix. unit is good to go."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Dundalk, MD 21222
Alexander D.
Job Details:
07/05/2023
"cx complaint unit has never filled with water. inspected unit and verified complaint. f6e4 float switch open, f4e3 wash motor not running. nothing under float switch. opened up the housing for the switch and the rocker arm fell out. resecured rocker arm. tested unit. let unit run thru test cycle to make sure the water spraying around doesnt make it come out again. unit failed to fill with water again after running test cycle. ordering float switch parts. call cx to schedule return visit once we have eta on parts; ordrng 1 WPW10195039 (float switch) and 1 WPW10316267 (overfill standpipe) and 1 WPW10346525 (float and retainer asm) and 1 WPW10195037 (float switch lever)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Sandy Hook, VA 23153
Kyle A.
Job Details:
07/05/2023
Installed cover and unit is now as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Mechanicsburg, PA 17050
Cody H.
Job Details:
07/05/2023
"CX complains unit is not cooling in RC side of unit. Unit shows 7*F in FC and 39*F in RC Unit damper is not opneing and closing entirely, causing unit to not get enough cold air. Unit will need damper for use on return visit. Unit evap fan is working and blowing cold air, but very little cold air is making it out of the damper area. Test 1-pass, test 2-pass, test 6-pass. Office to schedule return when parts approved. CX EMAIL CONFIRMED; ordrng 1 W11164593 (damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Chester, VA 23836
Chris B.
Job Details:
07/05/2023
cx comp unit will not make ice insp unit conf cx comp found fc at 1 degree found an ice ball/cube on bail arm and not allowing arm to move down to check bin fill hieght and not alloing im to cycle removed obstrcution from bial arm and ice under bun tested unit im harvested ice that was in tray then unit did fill im as desighned called tech line spoke chris
We serviced a
WHIRLPOOL OVEN
Model JGRP548WP01
Near Warrenton, VA 20186
Richard B.
Job Details:
07/05/2023
"CX complant. Big oven dosent ignite Inspected unit and found big oven dosent ignite, Installed bake igniter and tested unit. Working as designed. Job completed, RB"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ3
Near ,
Chris B.
Job Details:
07/05/2023
cx comp unit cook top is riased off of frame insp unit conf cx comp found cook top not laying level with unit ordering W11175876; ordrng 1 W11175876 (cook top)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Berwyn Heights, MD 20740
Israel R.
Job Details:
07/05/2023
Installed new heater and defrost sensor. TEsted unit heater is turning on. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrf767sdhz02
Near Frederick, MD 21703
Ricardo S.
Job Details:
07/05/2023
"Cx complains that some led on rc not working, inspected unit and found a bad led module on freezer section. Replaced part from v/s unit tested and now all leds works ok Scode cover part and labor; used 1 W11601310 (LED rs v/s) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW08
Near Stanley, VA 22851
Eric F.
Job Details:
07/05/2023
"Confirmed cx complaint unit not cooling, Control non responsive. Replaced with pre-id'd part, tested unit, unit cooling as designed."
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW2
Near McLean, VA 22101
Jason A.
Job Details:
07/05/2023
CX complaint DRYER squeaks. Replaced locked up idler. Tested unit heats & quiet with a load > JJ
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Takoma Park, MD 20912
Israel R.
Job Details:
07/05/2023
Customer complaint unit door is not locking and something came off/. Found the lock button is missing. The customer saved all the parts. I was able to put it back together and is working. But i quoted on new dispenser he said he will call back if they need it. But the lock is staying on and is unlocking the door. Unit is back to normal operations. owes 239.88 if they call back.
We serviced a
WHIRLPOOL FREEZER
Model KBFN506EPA01
Near York, PA 17406
Drew B.
Job Details:
07/05/2023
cx complaint that unit is leaking out the ceiling of the rc section evap housiong. i foudn the drain port on the rear wall is clogged and not draining when evap defrost. was able to steam nd removed obstruction collected 120 and checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Sterling, VA 20164
Simon
Job Details:
07/05/2023
door handle replace unit good to go.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHB02
Near York, PA 17406
Drew B.
Job Details:
07/05/2023
"cx complaint that the bins are not sliding on the shelf rails causing the bins to slip out the rail slots and have door closing issues. they also compliant of the levelness of the unit and informed they need to shim unit or mae install adjustments not more i could do with that, call to reschd.; ordrng 1 WPW10468556 (right rail) and 2 WPW10468557 (cnter rail)s and 1 WPW10468555 (lleft far rail) and 1 WPW10317184 (bucket) and 1 WPW10370327 (bin)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Owings Mills, MD 21117
Justin S.
Job Details:
07/05/2023
replaced the top trim and tested. the unit is now good
We serviced a
AMANA WASHER
Model NTW4516FW3
Near York, PA 17402
Sal R.
Job Details:
07/05/2023
CX complai t was that the unti would not complete a wash cycle. I found that the agitator was loose and would not agitate. I was able to tighten and secured the agitator and unit test good.
We serviced a
IKEA DISHWASHER
Model IDT930SAGX0
Near Virginia Beach, VA 23455
Austin D.
Job Details:
07/05/2023
"cx complaint the unit is not responding everytime the ui is pressed. checked the unit and found that the ui is unresponsive sometimes and the light is always illumiated where the control lock button is located. therefore, the unit is in need of a new ui assembly. ordered a sump and pump since i cant test it. replace ui first. if pump works then return sump and pump. parts on order.; ordrng 1 W10894669 (control panel) and 1 W10899563 (sump and pump)"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Wrightsville, PA 17368
Sal R.
Job Details:
07/05/2023
"With the help of a 2nd tech, I was abel to access and replace the drain pump. UNit test good."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Burke, VA 22015
Christian C.
Job Details:
07/05/2023
"Cx complaint unit is not working. Inspected unit found F8E1 no water, F8E2 fill valve electrical problem, and F8E4 float switch open. Ran through diag cycle. Unit filled and drained but did not splash water. Sometimes unit does not go through full diag cycle. Unit has gold bushings on heater. Ordering heater, control, and sump assembly.; ordrng 1 W11537778 (heater) and 1 W11410062 (control) and 1 W11416362 (sump assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near York, PA 17404
Sal R.
Job Details:
07/05/2023
CX complai t was that the unti has olst cooling in the RC. I fpound that the Fc had a ice blockage over the evap. I was able to steam out the ice and accessed and replace the thermistor. Unit test good.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Williamsburg, VA 23185
Orbie
Job Details:
07/05/2023
"Installed blower motor, went to install blower wheel to find wheel was cracked in box. please have MR verify blower wheel is good before sending tech out with it.; ordrng 1 WP697772 (blower wheel)"
We serviced a
JENN-AIR FREEZER
Model JBZFL24IGX00
Near East York, PA 17402
Drew B.
Job Details:
07/05/2023
replaced and now checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Haymarket, VA 20169
Ezra M.
Job Details:
07/05/2023
"w10898445 - optic. part opened, not in wrapping. suspect used part. reordering part.; ordrng 1 w10898445 (Optic control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Carlisle, PA 17013
Andrew S.
Job Details:
07/05/2023
Per previous diag I was able to access and repalce the damper. I also had to defrost the unit. I then tested the functioning of the unit and found that it is now functioning as intended. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Ijamsville, MD 21754
Ricardo S.
Job Details:
07/05/2023
"Replaced cntrl elec,, unit tested and oven wroks fine"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Ruther Glen, VA 22546
Thomas B.
Job Details:
07/05/2023
Cx complaint unit is not cooling properly inspected unit found the evaporator cover frozen over ordering harness and fan motor will return with thermistor; ordrng 1 W11650662 (Heater) and 1 W11559968 (Fan motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hanover, PA 17331
Bernard M.
Job Details:
07/05/2023
"Cx complaint unit won't lock to run cycle. Entered diag and found error code F5E3 lid lock error. Attempted to run test and the lock would click and not start cycle. Replaced lid lock using pre-id parts, ran auto test and lids locks and completes test without any further issues. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near The Plains, VA 20198
Ezra M.
Job Details:
07/05/2023
"frosting in freezer, ice and moisture at top front of fc liner/ door. verified door closing. ordering gasket and sealant.; ordrng 1 W10136735 (door gasket) and 1 WP4317852 (adhesive)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near East Petersburg, PA 17520
Justin L.
Job Details:
07/05/2023
Cx complaint unit freezing items in the RC and making noise. Was able to access unit and found nothing infront of damper that could cause impeeding of air flow. Ran test 4 and 5 for fans and compressor. Ran ran 44 for icemaker harvest and 45 to fill. Checked operations of dispenser and dispenser door. Found no out of the ordinary noises. due to inconsistant temps ordering a data logger to see how unit fluctuates. Once in office will need to contact cx to set return; ordrng 1 datalogger (data logger)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Catonsville, MD 21228
Robert L.
Job Details:
07/05/2023
"installed new sump assy per previous, releveled and secured unit to countertop, tested all ops ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Hanover, PA 17331
Bernard M.
Job Details:
07/05/2023
"Replaced icemaker, jumped at T&H, harvested and filled. Unit checks good"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Baltimore, MD 21239
Alexander D.
Job Details:
07/05/2023
"cx complaint unit freezing food in rc and keeps changing temp setting back to 34. inspected unit, temps are good at this time and unit set at 37. damper is opening and closing and sealing good. if its changing temp setting on its own, then issue should be in ui. replaced rc thermistor to see if that will help in the meantime. ordering ui and control. call cx to schedule return visit once we have eta on parts; ordrng 1 W11269232 (ui) and 1 W11043763 (control)"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Hanover, PA 17331
Bernard M.
Job Details:
07/05/2023
"Cx complaint of frost build up in FC. Inspected and found ice on evap cover. Removed and found frost on evap and the defrost wire loose in the mullex connection. Accessed the control and found it needs the updated board. Ordering control and will use harness and thermistor on return. Once parts are available, contact cx to reschedule; ordrng 1 W11546609 (control)"
We serviced a
WHIRLPOOL DRYER
Model MEDC300BW0
Near Baltimore, MD 21230
Alexander D.
Job Details:
07/05/2023
"cx complaint unit making loud squeaking sound and burning smell. inspected unit, not making sound or smell at this time. took unit apart and found rollers not spinning freely, back left is worse and theres a little black dust under it, burning smell should also be coming from roller. idler pulley is spinning freely at this time but looks like it will start squeaking soon, was covered in lint and marks from belt on it. advised cx i can either replace rollers or order kit with rollers, pulley and belt. cx wants kit. ordering dryer repair kit, quoted 295.70, paid in full with c/c. part in stock. scheduled return visit for 7/13; ordrng 1 4392065 (dryer repair kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Gettysburg, PA 17325
Bernard M.
Job Details:
07/05/2023
Cx complaint about cosmetic damage in unit. Found 2 gashes on the liner in RC in front of pantry drawer. Contacted TL to document and they stated this was non-repairable. TL stated to have cx contact WP cx service to discuss next steps moving forward. NO parts needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Owings Mills, MD 21117
Justin S.
Job Details:
07/05/2023
the unit has a f5 error on test 56. replaced the ice maker and tested. the unit is now ready; ordrng 1 W11658802 (ICE MAKER)
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near Manchester, MD 21102
Sal R.
Job Details:
07/05/2023
"CX complai nt is that temps in the RC are at 48 degrees. I found temps with a thermacupling to be at 50 degrees. I found the FC evap fromzen over. I am ordeirng 1 thermistor (W11629268) and 1 evap fan motor (W11631626). Once the parts are avalible, please have someone from the office call to set a return date.; ordrng 1 W11629268 (thermistor) and 1 W11631626 (evap fan motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Suffolk, VA 23434
Branden R.
Job Details:
07/05/2023
"cx complaint unit leaking , checked unit and uninstalled . found while testing side valve allowing water to splash out . ordering all parts for repair to unit . cx agreed .; ordrng 1 WPW10195536 (Dishwasher Water Inlet Valve) and 1 WP8531323 (gasket) and 1 WPW10508676 (inner tub nut)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Brandywine, MD 20613
David J.
Job Details:
07/05/2023
"Customer complaint unit is not dispensing. Ice arrived today and inspected unit and found a defective door switch, which is causing no lights to come on and water and ice to be able to be dispensed with door open. Remove ice bin and inspected and found back of ice bin were all returns. It had cause defects in plastic which had possibly made it slip. Attempted to run auger motor and I have no movement on motor tried turning with a tool and it will not turn ordering parts or return visit. Replaced ice bin with pre-depart. Will return when all parts arrive. ; ordrng 1 W11671282 (Augur motor) and 1 WPW10169511 (Augur) and 1 W11396033 (Door switch)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chesapeake, VA 23320
Branden R.
Job Details:
07/05/2023
came out and replace all parts on unit tested unit is now running as designed .
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greencastle, PA 17225
Andrew S.
Job Details:
07/05/2023
"Per previous tech I was able to access and replace the harness, element. I then testes the unit and found that it is now heating as intended. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS08
Near McLean, VA 22101
Jason A.
Job Details:
07/05/2023
CX complaint FRIDGE not cooling. Found unit unplugged & PE displayed when plugged in to killawatt. Programmed code 28. Compressor started up test 102. Unit pulls 0.9A. Checked evap has good frost pattern & temp in FC starting to drop. See SDpics. Unplug unit 3X to test compressor always starts up > JJ
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lancaster, PA 17601
Justin L.
Job Details:
07/05/2023
"Cx complaint unit leaking. Was able to access unit and found in accordance with Technical Service Pointer #: W11540964 the heater bushings failed. No signs of damage to unit or floor. Replaced heater with van stock and tested unit now checks good no further work needed; ordrng 1 W11537778 (heater (JL VS)), used 1 W11537778 (heater (JL VS)) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Virginia Beach, VA 23456
Lucas R.
Job Details:
07/05/2023
"replaced icemaker, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW00
Near Midlothian, VA 23112
Chris B.
Job Details:
07/05/2023
cx comp unit fc door will not seal inps unit conf cx comp found gap in top right corner of fc and is condensating on corner tried seating gasket bwith heat gun no luck unit will need white fc door W11093334 to compltete repair; ordrng 1 W11093334 (white fc door)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Vienna, VA 22182
Lloyd B.
Job Details:
07/05/2023
Cx complained the unit did not cool correctly. Installed new control and set unit to factory settings. Job complete
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBR214KSB00
Near Fairfax, VA 22032
Christian C.
Job Details:
07/05/2023
Cx complaint unit door does not open all the way and drawer hits door. Called parts to see if it would be covered. It is an installation issue. Unit is past 30 days. Unit would need to swap from right door hinge to a left door hinge. Cx will call to see if they can get it covered.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Poquoson, VA 23662
Lucas R.
Job Details:
07/05/2023
"cx complaint unit not dispensing ice, checked unit found auger shaft not engaging ice bucket.; ordrng 1 W10769115 (ice-contnr) and 1 WP2315559 (sleeve) and 1 WP2318082 (shaft) and 1 WP2198628 (seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near White Hall, MD 21161
Sal R.
Job Details:
07/05/2023
CX complaint is that the unit had a thermal evemnt at the icemaker. I found and confermed that there was indeed thermal event at the icemaker (please see SDQ'pic's) I called WP Tech Line and explained my findings. TL is fowarding concerns to WP Saftey Team. No repairs to be made at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Mount Airy, MD 21771
Brian R.
Job Details:
07/05/2023
cx complaint is with a humming sound coming from freezer section. tested ice maker and checked unit. left doors open a bit for sections to warm up so everything would turn on. water valve and ice maker normal sounds. only sound heard at time was fan blade hitting when freezer fan kicked on for a bit but not entire time. will order parts needed as well as updated parts and office will schedule.; ordrng 1 W11559968 (fan motor) and 1 WP2169142 (fan blade) and 1 W11263195 (fan scroll) and 1 W11650662 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Takoma Park, MD 20912
Israel R.
Job Details:
07/05/2023
Installed new filter head. Unit is not leaking anymoer. Unit is back to normal operations.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ
Near Arlington, VA 22207
Leon
Job Details:
07/05/2023
cx complaint was unit was making loud sound confirmed the issue see that the noise starts when the motor is going ordering new mptor for unit; saved tckt
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Mechanicsburg, PA 17050
Cody H.
Job Details:
07/05/2023
"Was able to access unit and replace part per previous visit. While behind unit inspecting, found unit inlet lines had failure points where they shorted to the cabinet. Ensure cabinet was not shorting to ground and advised cx they will need new water inlet hoses as well as an electrician to figure out where water is shorted. Unit is now working as designed, no further work needed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Richmond, VA 23234
John P.
Job Details:
07/05/2023
"change filter board found switch shorted change switch; ordrng 3 w10727360 (switch jp/vs)s, used 3 w10727360 (switch jp/vs) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lemoyne, PA 17043
Cody H.
Job Details:
07/05/2023
"CX complains unit will randomly hsut off even with pts taped down. Ran unit with door switch being over riden to see if door switch was not being fully engauged, unit ran for about 5 mins and then shut off. Reciving 240vAC to unit. 120 to pts switch, 120 to each terminal coming off timer, fuse checks good, and tcos check 0 ohms. element reads 9.6 ohms and thermostat checks 0.ohms and 7k ohms. called techline and spoke to Kirt who said unit motor needs replaced again. Ordering motor and blower wheel for use on return. Office to schedule return when all parts arrive.; ordrng 1 279827 (motor) and 1 WP694089 (blower wheel) and 1 W10857612 (timer)"
We serviced a
WHIRLPOOL WASHER
Model MVW6500MBK0
Near Chesterfield, VA 23838
John P.
Job Details:
07/05/2023
change acu unit work asdesigned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Gettysburg, PA 17325
Bernard M.
Job Details:
07/05/2023
"Cx complaint the RC section doesn't cool. Entered service, ran test 3 and found the fan running but no air coming through air tower. The damper isn't opening. Removed pantry drawer and found frost build up on evap cover. Unit will need harness. Under SP, unit will need service kit and labor is covered under Scode. Gave cx quote for repair and she paid $392.47 for service, parts, shipping and taxes. Once parts are in contact cx to reschedule; ordrng 1 W10837236 (thermistor) and 1 WPW10248595 (damper) and 1 W11457241 (service kit)"
We serviced a
WHIRLPOOL OVEN
Model KSGG700ESS3
Near Alexandria, VA 22314
Leon
Job Details:
07/05/2023
cx complaint is black residue appears after every use confirmed iisue seen the flame was high cleaning the orfie and checked the jets everything seens to look good but but the flame for bake was still high ordering new burner and regulator; ordrng 1 W10323077 (baffl-brnr) and 1 W10764654 (burnr-oven) and 1 W10861656 (regulator) and 1 WPW10211368 (bottm-oven)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Leesburg, VA 20176
Ricky E.
Job Details:
07/05/2023
"installed parts, unit cks ok.."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Virginia Beach, VA 23464
Zachery R.
Job Details:
07/05/2023
"cx complaint unit making loud scrapping like sound, ran auto test cycle, verified issue, come to find oil leaking from bearing onto clutch and belt, quoted cx, cx unsure about repair atm, W11449840 gearcase, pulley W10721967, W11239857 belt, W10752283 washplate, labor $165.00, shipping, tax, total $803.15. cx paid $120 service call, advised ticket open for 30 days."
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Leesburg, VA 20176
Ricky E.
Job Details:
07/05/2023
"customer stated that the unit took a long time to dry... ran a vent test kit on the unit. the unit failed... the vent system in the home goues through the roof, and is over 8ft...unit is operating as designed.."
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Virginia Beach, VA 23456
Zachery R.
Job Details:
07/05/2023
"cx complaint unit not completing cycles. checked unit, unit displaying f7e5 shifter fault, motor fault, f8e1 long fill fault. cleared debris from cold water valve, cx has well water with low pressure. come to find oil side to side play in shaft, also shifter reading out of range, ordering gearcase, and valve to complete repair. 2COUNT; ordrng 1 W11454372 (gearcase) and 1 W11038689 (valve)"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Gainesville, VA 20155
Richard B.
Job Details:
07/05/2023
"CX complant. Washer making noise when agitating. Inspected unit and found no error codes in diagnostics. Leaned unit back and found two folded paper bags undermeath the motor. Removed both bags and had CX get a load of clothes and start a wash cycle. No noise when agitating. Paused unit, Put paper bags back underneath unit and resumed cycle. Noise returned . . Paused unit again and removed bags. Advised CX that things underneath machine can make noise or damage washer. Collected 120 service call. RB"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Virginia Beach, VA 23456
Zachery R.
Job Details:
07/05/2023
"replaced wash tube and manifold. raised front feet. issue not resolved. checked sump, sump is measuring within range but does not seem to be pumping water through wash tube as designed. ordering sump&pump to complete repair. advised cx they will be contacted for return visit.; ordrng 1 W11460945 (sump&pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Fairfield, PA 17320
Bernard M.
Job Details:
07/05/2023
"Replaced icemaker, pressed reset and it harvested and filled with water. Unit checks good"
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Virginia Beach, VA
Zachery R.
Job Details:
07/05/2023
"cx complaint long dry times, checked unit, lint on both sides of lint screen, come to find kinked vent, unkinked vent, still not getting efficient airflow. removed vent from unit, tested, unit had great airflow. advised cx to have duct work serviced."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Washington, DC 20003
Samuel R.
Job Details:
07/05/2023
cx complaint unit is making loud noise.inspected unuit and found unit to have alot of stuff around unit.ran a quick cycle and unit worked properly fine.unit did not make any weord loud noises.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Virginia Beach, VA 23454
Zachery R.
Job Details:
07/05/2023
"cx complaint rc door swings open and slams. checked unit, leveled unit all the way around. doors are now alligned but rc door still flying open. advised cx to move jams and jelly to top shelf and to rearrange tall products on top shelf to allow efficient airflow. ordering hinge and bumper and screws to complete repair. advised cx they will be contacted for return visit.; ordrng 1 W11397972 (cam) and 1 W11557261 (bracket) and 1 WPW10296816 (screw) and 1 W11573367 (bumper) and 1 WPW10142283 (screw)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Newport News, VA 23608
Lucas R.
Job Details:
07/05/2023
"replaced compressor, drier, and evap, vacuumed to -30' hg 20 min., charged, verrified low pressure at 0, unit working as designed.; ordrng 1 4387444 (evap repar lr/vs), used 1 4387444 (EVAP REPAIR lr/vs) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Virginia Beach, VA 23454
Zachery R.
Job Details:
07/05/2023
"replaced door, installed fittings. tested, no leaks, also had to steam frost build on evap, advised cx to monitor unit. left old door with cx."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Harrisonburg, VA 22801
Eric F.
Job Details:
07/05/2023
"Installed control, tested unit, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Clifton, VA 20124
Christian C.
Job Details:
07/05/2023
Cx complaint unit is not working. Inspected unit no lights are on inside compartments. Water is in pantry door ui assembly. Disconnected pantry ui and everything turned back on. Confirmed frost pattern on FC evap. Quoted cx and they will not be going throuogh with repair. Cx paid for service call.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Suffolk, VA 23435
Branden R.
Job Details:
07/05/2023
"came out to replace parts on unit , disassembled and checked all thermistors all in range for temps of unit . replaced control on unit and advised cx to keep a eye on unit . all fans are running as designed with proper air flow . thermistor in range for 38 in fridge and 1 in freezer . changed control per techline . unit is running as designed ."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Virginia Beach, VA 23456
Zachery R.
Job Details:
07/05/2023
"cx complaint unit not dispensing ice and ice bin is jammed. checked unit, was able to remove ice bin by removing face of bin and pulled lever by hand. come to find frost build within icebin, liner around fill tube allowing warm air into ice bin. used thermal tape to possibly help with frost build until return visit. ordering ice bin and permagum to complete repair. documented findings.; ordrng 1 W11185686 (ice-contnr) and 1 212643 (sealer-gum)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Ellicott City, MD 21042
Robert L.
Job Details:
07/05/2023
"cx complaint not making ice, good pressure at dispenser, found icemaker in half rotation and cubes jammed, removed icemaker and cleared all ice, once back in started cycling and called for water, either jammed or heater issue, cx to monitor, quoted $516 for icemaker , collected $120 visa"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Charlottesville, VA 22911
Kyle A.
Job Details:
07/05/2023
Installed control and calibrated/tested unit and unit is now as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Moseley, VA 23120
Chris B.
Job Details:
07/05/2023
cx comp unit will not make ice in sp unit conf cx comp found fc at 0 degrees and rc at 37 degrees found im trya full of ice and no ice in bin found UI to be frozzen and no responce tried to unlock no luck also tried to dispence water and ice and no luck found when open and closing doors light goes on and off but door alarm light on ui no coming on only thing lit on ui is cubed ice and it will not respond reset breaker for 2 mins restarted unit unit now working as desighned cx stated storms have been crazy causing power outages
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Springfield, VA 22150
Davonte
Job Details:
07/05/2023
cx complained unit was making loud vibrating noises . after inspecting unit confirmed cx complaint. compressor was making humming noises but only for about 15 seconds. rc and fc is cooling as should. unit was pressed against the wall . after pulling unit away from the way vibrating noises stop.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Dumfries, VA 22026
Tanner B.
Job Details:
07/05/2023
"CX Concern the unit making clicking / clunking noise.. found f0e3 error , verified cx not overloading the unit.. removed rotor and found trans seaping gearoil, needs gearcase.. 2ct gearcase job; ordrng 1 W11449841 (gearacse) and 1 W10915700 (stator) and 1 2ct (2ct) and 1 W10902814 (washplate)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Hampton, VA 23666
Lucas R.
Job Details:
07/05/2023
"installed seals, tested, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Stewartstown, PA 17363
Sal R.
Job Details:
07/05/2023
"Per the previouse tech, I was able to access and replace all parts. I then recalibrated the unti and ran a test cycle . UNit test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Falls Church, VA 22044
Lloyd B.
Job Details:
07/05/2023
Cx requested BT or a SS tech. Inspected the unit and found the rc is 46 degrees and the fc is 33 degrees. SS tech required. 2 job count; ordrng 1 nitrogen (nitrogen) and 1 WPW10143759 (drier)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Washington, DC 20007
Sherwood
Job Details:
07/05/2023
cx complaint not working at all. arrived and did confirm unit was not powering up. put unit into a diag and it powered up ran a service diag to check all functions and everything worked well. also checked for error codes and bnone were found. unit is working as designed. repair complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE05
Near Washington, DC 20016
Sherwood
Job Details:
07/05/2023
cx complaint yellow susbstance and smell of burning. arrived today and found small copper line to 3 way valve was defective and is not attached so refrigerant is leaking out at top of the unit. he will need 3way valve drier and compressor; ordrng 1 W11647768 (3 way valve) and 1 W11109499 (drier) and 1 W10140971 (compressor)
We serviced a
MAYTAG DRYER
Model MED6230HC2
Near Huntingtown, MD 20639
Shawn D.
Job Details:
07/05/2023
installed all parts and tested unit sounds good and is heating good. unit is good to go
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Fairfax, VA 22032
Christian C.
Job Details:
07/05/2023
Cx complaint water line would freeze. Cx has said it has been a while but wants to get unit checked. Inspected RC evap cover and there is a little bit of gap for air to escape from evap. Installed gasket seals. Set temps to recommended.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Thurmont, MD 21788
Bernard M.
Job Details:
07/05/2023
"Replaced all parts, recalibrated and ran auto test, test completed without issues. Unit checks good"