We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Washington, DC 20016
Sherwood
Job Details:
11/21/2023
cx complaint not enough water and time display changing. arrived and found error code f0e3 for overload. cleared code and ran a service test and a calibration. error did not come back. also found cold valve was not all the way on. and advised cx the time will change depending on load size and water pressure. unit is working correctly.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Chesapeake, VA 23320
Zachery R.
Job Details:
11/21/2023
"cx complaint unit squeeling, verified issue, come to find defective feet, feet are frayed not able to stay seated, ordering feet to complete repair.; ordrng 1 W11025920 (feet-lvlng)"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Bethesda, MD 20817
Brian F.
Job Details:
11/21/2023
"Cx states unit not drying clothes fully. Entered diagnostic mode, found saved F3E2 (open or shorted moisture sensor). Ran auto test, completed with no errors, passed moisture sensor test. Recommended cx have vent checked. Ordering sensor harness and control.; ordrng 1 WPW10298258 (harns-wire) and 1 W11441687 (control)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Chesapeake, VA 23323
Austin D.
Job Details:
11/21/2023
cx complaint the unit is making a loud noise. checked the unit and found that the unit is squealing and it is coming from the idler pulley. part is on order. returning on tuesday the 28th to resolve the issue.; ordrng 1 W10837240 (idler pulley)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Charlottesville, VA 22911
Kyle A.
Job Details:
11/21/2023
Cx complaint of a broken strike. Did confirm and replaced strike. Unit is now as designed.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Wilmington, DE 19808
Taylor F.
Job Details:
11/21/2023
"Cx complaint is unit constantly fills with cold water. Verifed it to be an issue with inlet valve, ordering valve and rescheduled for 11/29/23. Cx paid 200 cash and 75.16 by CC. Cx owes 110.00 labor on return.; ordrng 1 W11220230 (valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Potomac, MD 20854
Roberto I.
Job Details:
11/21/2023
replaced all the parts and resumed power. Compressor and fans started ok. Unit good to go
We serviced a
JENNAIR RANGE
Model JES9800BAS
Near Chesapeake, VA 23325
Zachery R.
Job Details:
11/21/2023
"replaced console, tested, timer is now working but light is not staying on. checked switch, switch is defective reading open, convection fan not working due to defective door switch. ordering door switch to complete repair. collected $92.58 for switch, cx owes $110 labor fee; ordrng 1 WP74008263 (switch- do)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Silver Spring, MD 20904
Israel R.
Job Details:
11/21/2023
"F6E2 Ui cannot hear ACU, F2E1 Stuck key. Customer complaint unit is not starting. i teseted unit an i cannot turn on the UI by power button but i can get into service and then the unit freezes. I was able to read a code and it as F6E2. Replace console and tested. Unit is starting and is back to normal operations."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354ESS3
Near Hampton, VA 23664
Carl A.
Job Details:
11/21/2023
replaced both parts tested unit works as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Silver Spring, MD 20902
Israel R.
Job Details:
11/21/2023
Installed new control and sump. Unit is back to normal operations. completed the test.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Virginia Beach, VA 23452
Carl A.
Job Details:
11/21/2023
"cx complaint of unit over heating checked unit to find the following error codes F3E3,checked all componets to find heating lement open with thermistor reading out of rang also open thermal cuttoff replaced all parts needed for repairs ,called techline spoke with TJ was adivse to replaced parts for repairs also was document and advise to have cx call their extent warranty about the contunies problemes with the unit; ordrng 1 WP3387747 (ELEMENT CA/ VS) and 1 WP3392519 (THERMAL FUSE CA / VS) and 1 WP8577274 (THERMISTOR CA / VS), used 1 WP3387747 (ELEMENT CA/ VS), 1 WP3392519 (THERMAL FUSE CA / VS), and 1 WP8577274 (THERMISTOR CA / VS) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Jarrettsville, MD 21084
Neil H.
Job Details:
11/21/2023
CX COMPLAINT FROM DAY ONE SENSOR DRY WASN'T FULLY WORKING PROPERLY FOUND THE ITEM WHERE GOING TO THE BACK OF THE DRUM I RAISED THE UNIT IN THE BACK SO ITEM GO FORWARD AND HIT THE SENSOR AND GIVES ACCURATE AUTO DRYING UNIT TESTED GOOD.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Chesapeake, VA 23323
Austin D.
Job Details:
11/21/2023
"cx complaint the top ice maker is not making ice but bottom one is. verified complaint. checked unit and found that the heater wire for the water line was disconnected. reseated the connection and tested operation. tested in test 56, 45, 36, etc. all passed. unit is running as designed."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Ashburn, VA 20147
Richard B.
Job Details:
11/21/2023
Prior diagnosis found unit needs both valves and console due to valves out of range and cosole not responding Installed all parts and tested unit . wORKING AS DESIGNED. rb
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Chesapeake, VA 23321
Austin D.
Job Details:
11/21/2023
cx complaint the doors are not sealing. checked the unit and found that the drawer door is over insulated so that the door is pushing out where the gasket goes. also the freezer gasket is forming moisture. ordering all parts needed to resolve the issue.; ordrng 1 WPW10714545 (gasket) and 1 WPW10443326 (gasket-fip) and 1 W11435354 (door drawer)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Damascus, MD 20872
Julian H.
Job Details:
11/21/2023
CX complaint about unit nnot finishing cycles inspected & found error F8e1long fill stored on memory found that unit when is going to final spin valve is not bringing enough water confirmed 120vac to it need part; ordrng 1 W11595805 (water valve)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Felton, DE 19943
Frederick R.
Job Details:
11/21/2023
CX complaint is long dry times. Inspected/testeed. Unit failed air flow test 3 consecutive times. Unhooked vent and it then passed. CX has venting issue. Dryer itself is working properly. Job is complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MW0
Near Baltimore, MD 21206
Emmanuel R.
Job Details:
11/21/2023
"Cs unit oven is shooting flame out from the back of the oven, confirmed complaint. I found the burner wasnt secured so it was sitting sideways causing the gas to leak out the sides, Secured burner and installed a screw so it wont move again and tested unit . Called Safety, unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Milford, DE 19963
Frederick R.
Job Details:
11/21/2023
Replaced FC light per prior diagnosis. After repair all lights are now working properly. Job is complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Bel Air, MD 21014
Neil H.
Job Details:
11/21/2023
REPLACED THE SUMP UNIT CHECKED GOOD
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Milford, DE 19963
Frederick R.
Job Details:
11/21/2023
CX complaint is dryer no heat. Inspected/tested and found element shorted and no continuity. Ordering element and TCO. Quoted CX $387.41 for repaired which was paid by RAC DM Ryan by CC and they are paid in full. Spoke to SM. Rescheduled for Tues 11/28; ordrng 1 WP3387747 (element) and 1 279973 (cutoff-tml)
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Elizabeth City, NC 27909
Branden R.
Job Details:
11/21/2023
"cx complaint unit leaking , chekced unit and found defective tub on unit allowing unit to leak , ordering new tub and shocks for repair . unit will need 2nd tech; ordrng 1 W11460604 (tub) and 1 W11316766 (shocks)"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Chesapeake, VA 23321
Austin D.
Job Details:
11/21/2023
checked the unit and found that the inner glass is defective and has scratches on it thar are located on the inside portion of the glass so i cannot get to them and the cx did not cause them. parts on order to resolve the issue.; ordrng 1 WPW10300487 (inner glass) and 1 WPW10297318 (door liner)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Bel Air, MD 21015
Neil H.
Job Details:
11/21/2023
REPLACED THE DRYER MOTOR UNIT CHECKED GOOD STARTS EVERYTIME
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Wilmington, DE 19810
Taylor F.
Job Details:
11/21/2023
"Cx was unaware of how to use all of the extra accessories that came with the unit. Information was not explained in the use and care guide or service manual. Explained how they work and when to use them, unit is working as designed. Job is complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Richmond, VA 23233
Thomas B.
Job Details:
11/21/2023
Cx complaint unit is not working properly inspected unit cx states whenever she uses fabric softener with extra rinse unit will not complete cycles also she has had issues where unit will start to fill then stop suddenly and drain but if she unplugs and reseats trys again works normally found the control and inlet valve issues ordering parts; ordrng 1 W11608056 (Control) and 1 W11038689 (valve)
We serviced a
WHIRLPOOL OVEN
Model RBS245PDT12
Near Virginia Beach, VA 23452
Carl A.
Job Details:
11/21/2023
replaced part tested unit works as designed collected labor due
We serviced a
KITCHENAID REFRIGERATOR
Model KBBL306ESS01
Near Bel Air, MD 21015
Neil H.
Job Details:
11/21/2023
REPLACED ALL LED LIGHTS UNIT CHECKED GOOD
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near New Castle, DE 19720
Taylor F.
Job Details:
11/21/2023
"Cx complaint is unit powered off for two days and stopped cooling. All lights were on, and controls were lit and functional but no cooling and no fans. Ordering control and evap fan. cannot rescheudle at this time.; ordrng 1 W11546609 (control) and 1 WP2315549 (evap fan motor)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LV2
Near Kingsville, MD 21087
Neil H.
Job Details:
11/21/2023
COMPLAINT UNIT NOT HEATING PROPERLY ARRIVED AND NOTICED A FOIL LINER IN THE OVEN BOTTOM EXPLAIED THAT WILL BLOCK THE HEAT FROM THE HIDDEN ELEMENT FROM GETTING INTO THE OVEN AND WON'T HEAT PROPERLY REMOVED AND WE TESTED UNIT AND UNIT CHECKED GOOD.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Virginia Beach, VA 23452
Carl A.
Job Details:
11/21/2023
replaced drain pump tested unit works as designed
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958DEH00
Near Hudgins, VA 23076
Lucas R.
Job Details:
11/21/2023
"Cx complaint icemaker not making ice. Check unit temp fc 5F empty rc 43f. 120 vac icemaker not turning. check rc gasket is not sealing,; ordrng 1 W10884390 (icemaker) and 1 WPW10443309 (gasket-fip)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Virginia Beach, VA 23451
Carl A.
Job Details:
11/21/2023
"cx complaint of unit not working,checkedu nit to find the following error codes F7E2,motor not running ,tested ran unit to confrim motor issue chagned out sump and motor tested unit works as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QKS02
Near Washington, DC 20015
Sherwood
Job Details:
11/21/2023
cx complaint both compartments not cooling. arrived and installed heater tested heater is now working. repair complete.
We serviced a
KITCHENAID ICE MAKER
Model KUIC15PRTS1
Near Fulton, MD 20759
Leon
Job Details:
11/21/2023
Replace pump and tested IM everything worked as it should but cx had a issue with the ice maker cleaning like not going off I told client to clean the ice make out And if the light doesn't cut off call us back
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bethesda, MD 20817
Brian F.
Job Details:
11/21/2023
"Installed new shifter, calibrated, ran auto test, completed with no errors. Unit is now working properly."
We serviced a
WHIRLPOOL DRYER
Model MEDB400VQ0
Near Highland, MD 20777
Leon
Job Details:
11/21/2023
Complaint was that unit had a burning smell and the lint wasn't getting pushed out confirmed issue seen the the blower wheel pulley was not on the blower wheel confirmed issue reinstall the wheel and belt tighten the pulley and tested unit everything works as it should
We serviced a
JENNAIR OVEN
Model JJW3830WS02
Near Bethesda, MD 20817
Brian F.
Job Details:
11/21/2023
"Cx states Convect bake will heat up to temp, then eventually stop cooling. Tested 350 and 400 convect bake, unable to recreate issue. Tested all elements and tco, all good, no saved errors. Unit is working properly."
We serviced a
WHIRLPOOL OVEN
Model WFG775H0HZ2
Near Aspers, PA 17304
Andrew S.
Job Details:
11/21/2023
"Cx complaint is that the unit is not getting up to the proper temps and not all the burners are working right. Upon arrival I found that the unit has no errors, I preheated the oven and then found that the unit is averaging 348.4 degrees. I also inspected the burners and found that they needed adjusted. I also found that the center burner had debris in it preventing it from ignting completely. I found that the unit is functioning as intended. job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Bethesda, MD 20817
Brian F.
Job Details:
11/21/2023
"Cx states water dispenser issues. When first using dispenser in the morning, a small amount of water comes out, then stops, can hear valve still open, ui still measuring oz of water dispensed, a few minutes later, water will dispense with no issues. Unable to recreate issue. Checked wiring and connections, small pinch on J1-1, continuity test good, all wiring and connections good. All buttons working on test 9. Set RC temp from 37 to 39, sounds like water tank is freezing slightly over night. Unit is working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Newport News, VA 23601
Orbie
Job Details:
11/21/2023
"cx complaint lid won't lock. checked unit found F9E1. found broken wires at drain pump. replaced harness from VS.; ordrng 1 W11643701 (harness OAVS), used 1 W11643701 (HARNESS) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Bethesda, MD 20817
Brian F.
Job Details:
11/21/2023
"Installed new terminal block, suppressor board, and plug. Powered on, entered diagnostic mode, no saved errors, ran auto test, completed with no errors. Ran 350*bake, oven preheat and held temps, unit is now working properly."
We serviced a
AMANA RANGE
Model AER6303MFB2
Near Stafford, VA 22556
Tanner B.
Job Details:
11/21/2023
"Adjusted rf infinite switch , tested unit . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Chester, VA 23831
John P.
Job Details:
11/21/2023
"Cxs complaint unit not working checked unit found bad sump replaced tested working as designed; ordrng 1 W11025157 (Sump JP/VS), used 1 W11025157 (Sump JP/VS) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Lititz, PA 17543
Justin L.
Job Details:
11/21/2023
Was able to access unit and replace drain pump and control. Ran unit through auto test and unit now operates as designed no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Chesterfield, VA 23838
John P.
Job Details:
11/21/2023
"Found water leaking through valve, replaced valve tested working as designed."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Hampton, VA 23666
Orbie
Job Details:
11/21/2023
"replaced slider and gearcase, found damage at spin basket wall. unit is working temporarily until return visit. ordering spin basket. advised cx spin basket will ship directly to them and to call us when it arrives.; ordrng 1 W11178227 (basket)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Richmond, VA 23231
Chris B.
Job Details:
11/21/2023
cx comp unit front right burner will not heat insp unit conf cx comp found wire not seated on elm seated wire tested unit working as desighned
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Front Royal, VA 22630
Ezra M.
Job Details:
11/21/2023
"unit covered under costco additional year warranty. high pitched squeak during spin cycle. noise coming from gears in gearcase. ordering gearcase and actuator. tried removing washplate to check underneath, washplate siezed in place, also ordering washplate and tub nut; ordrng 1 W11449840 (gearcase) and 1 W11481722 (actuator) and 1 W10902814 (washplate) and 1 W11551646 (tub nut)"
We serviced a
JENN-AIR RANGE
Model JGRP436HL05
Near Bethesda, MD 20814
Israel R.
Job Details:
11/21/2023
Customer complaint unit is right rear vavle is crooked and the oven door is closing correctly it stay open. I tested the unit and found the the stem is crooked i tried to bend it back but the stem is getting lose. The vavle has fail will need new right manifold. I also notice the hinge is overextending. The unit needs new door hinges. Ordering Right manifold and hinges. Call customer when part is available.; ordrng 1 W11334710 (Manifold) and 1 W11568941 (Hinge) and 1 W11568813 (Hinge)
We serviced a
AMANA RANGE
Model AER6303MFW5
Near Seaford, DE 19973
Michael E.
Job Details:
11/21/2023
CX complaint: front right burner not heating. Tested but failed to verify complaint. Allo elements are working proeprly. Possible electrical issue in house or in power cord. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WFW9620HW0
Near Gaithersburg, MD 20882
Julian H.
Job Details:
11/21/2023
remove tub found that new tub didnt have passive vent hole in it need to order correct tub for this unit also found that dispenser is not holding in place well caused by unit shaking hard caused to snapped out of position 2 TECHS 2 COUNTS STACK UNIT VERY HEAVY; ordrng 1 w11287253 (tub asm) and 1 W11524105 (dispenser asm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Milford, DE 19963
Frederick R.
Job Details:
11/21/2023
CX complaint is no light in fridge. Inspected and found light switch inside fridge has a defective spring and has rendered the switch inop. Spoke to SG and she is pulling part from distributor. CX rescheduled for Tues 11/28/23; ordrng 1 W11123941 (light switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF300ESS01
Near Rockville, MD 20852
Israel R.
Job Details:
11/21/2023
Customer complaint ice maker brok again and is not making ice. I found the unit is in place the white piece is cracked and when i close the door and ice maker hops off. Also is getting 120 but is not harvesting. Replce ice maker and the unit is harvesting and filling. Unit is back to normal operations. collected 184.
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ2
Near Virginia Beach, VA 23451
Carl A.
Job Details:
11/21/2023
replaced infit swtich tested uunit works as designed
We serviced a
WHIRLPOOL COOKTOP
Model WFE535S0LZ2
Near Chesterfield, VA 23832
John P.
Job Details:
11/21/2023
Installed cooktop.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near New Castle, DE 19720
Taylor F.
Job Details:
11/21/2023
Cx was checking temp with the unit empty and concerned of fluctuating temp. Explained function of unit. Unit is working as designed. Job is complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Midlothian, VA 23112
John P.
Job Details:
11/21/2023
Installed console and gasket tested working as designed.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Union Bridge, MD 21791
Bernard M.
Job Details:
11/21/2023
"Replaced lid, ran test and the lid locks and complertes cycle. Unit checks good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Richmond, VA 23236
Joseph D.
Job Details:
11/21/2023
Found non-responsive console and shifter errors as well as damaged cam gear replaced all and unit now working properly; ordrng 1 W11481722 (Shifter cam dn vanstock)
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Westminster, MD 21158
Bernard M.
Job Details:
11/21/2023
"Replaced caps and burners and found the FL and FR burners have orange flame coming out from the left side of spreader. All other burners function properly. Attempted to adjust burners through manifold but it didn't lower flame enough. Ordering spreaders, once parts are available contact cx to reschedule; ordrng 2 W11344539 (flame spreader)s"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Richmond, VA 23222
Chris B.
Job Details:
11/21/2023
cx comp unit will not start insp unit conf cx comp found wire not seated at term block seated wire found 120v at l1 and 56v at l2 advsied cx to call electrician to have 240 to outlet
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958DEE00
Near Westminster, MD 21157
Justin S.
Job Details:
11/21/2023
Cx says the unit is not making ice. Found the ice maker has stopped 1/2 way through a harvest. Jumped t and h and no movement. Found 120vac at the black to white going to the ice maker. The unit needs the ice maker.; ordrng 1 W10884390 (Ice maker)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Glen Allen, VA 23059
Thomas B.
Job Details:
11/21/2023
Removed and replaced the rr ignitor tested and Inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Gettysburg, PA 17325
Andrew S.
Job Details:
11/21/2023
Per previous tech I was able to access and replace the fan and temp sensor. I then restored power and preheated the oven to 350 and found that it is now functionijng as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Richmond, VA 23224
Chris B.
Job Details:
11/21/2023
cx comp unit will not make ice insp unit conf cx comp found wire not setaed on valve seated wire also avised cx to install proper water line to unit unit working as desighned
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Seaford, DE 19973
Michael E.
Job Details:
11/21/2023
"CX complaint: fills and drains and stops. Tested and verified complaint. No error codes. I found cold inlet valve is not allowing cold through, Ordering inlet valve. Scheduled return visit for 11/29 any time; ordrng 1 W11513255 (inlet valve)"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Richmond, VA 23225
Chris B.
Job Details:
11/21/2023
repalced switch tested unit found same issue unit will need control and inner door and front panel to complete repair; ordrng 1 W11491749 (front panel) and 1 W11465962 (inner door) and 1 W11512515 (control)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near New Castle, DE 19720
Taylor F.
Job Details:
11/21/2023
Cx complaint is unit not powering on. Replaced interlock kit from previous diagnois and verified proper wiring. Unit still trips breaker or blows fuse as soon as its plugged in. Even with all loads disconnected from the control and door open. Ordering noise filter board and fuse again. Cannot rescheudle at this time.; ordrng 1 W10138793 (fuse) and 1 WPW10531156 (filter)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Silver Spring, MD 20906
Brian F.
Job Details:
11/21/2023
"Cx states unit not heating, making loud noise during cook cycle, burning smell. Tested with glass of water, confirmed all complaints. Also found high speed fan not working. Found unit had bad diode. Ordering diode, control, magnetron, capacitor, and transformer.; ordrng 1 W11256462 (diode) and 1 W11552018 (control) and 1 W11495561 (magnetron) and 1 W11545871 (transformer) and 1 WPW10574736 (capactr-mg)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Westminster, MD 21158
Bernard M.
Job Details:
11/21/2023
"Replaced fan and icemaker, ran test 57 and 45, icemaker harvested and filled with water, ran test 36 fan gets up to full speed. Ran test 3 and evap fan was running normal and food was frozen. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Chesterfield, VA 23832
John P.
Job Details:
11/21/2023
Upon trying to remove switch found switch foamed in place and unable to remove called techline talked to Leon stated turned over for review.
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Virginia Beach, VA 23454
Carl A.
Job Details:
11/21/2023
"cx complaint of unit not spinning clothes out and banging agaist cabinet ,checked unit to find the f olowing error codes F0E5.F7E6.inspected unit further to find that spinles are stripped on both end sof drive shaft causeing the uint to bounce around .unit also leaking oil breakdown as follows 1/W10772621,Screw,1/W10846191,washplate,1/W10528947,drive hub kit,1/W11454372,Gearcase,1/W10721967,Drive Clutch Kit,1/WPW10006384,Drive Belt,service call break down as follows service call 139.00parts 492.00shipping 15.00labor 250.00subtotal 896.20tax 29.53grand total 925.73deposit 139.00cx will call back if moving forward with repairs; ordrng 1 W10772621 (Screw) and 1 W10846191 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454372 (Gearcase) and 1 W10721967 (Drive Clutch Kit) and 1 WPW10006384 (Drive Belt)"
We serviced a
JENN-AIR COOKTOP
Model JED3536GB01
Near Lewes, DE 19958
Frederick R.
Job Details:
11/21/2023
CX complaint is cooktop issues. Inspected and verified issues. Found glasstop has become defective since being replaced in july. CX states glasstop sits too far above countertop also. Also several elements have become defective and the ceramic is crumbling and cracked. This glastop is a Reorder. Cannot reschedule due to part availability; ordrng 1 W11476214 (cooktop Re-Order) and 1 W11476087 (grill) and 1 WPW10342780 (elmnt-surf) and 1 WP8273993 (elmnt-surf) and 1 WPW10251108 (elmnt-surf) and 1 W11171119 (elmnt-surf) and 1 W11563195 (element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Virginia Beach, VA 23464
Zachery R.
Job Details:
11/21/2023
"prior to repair noticed screw in left slide rail was blocking drawers. tightened screw, tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Richmond, VA 23221
Chris B.
Job Details:
11/21/2023
repalced inlet valve cleared water lines tesd flow unit working as desighned
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Westminster, MD 21157
Bernard M.
Job Details:
11/21/2023
"Cx complaint unit doesn't complete cycles. Found error code F0E3 overload. Ran test cycle and unit completed cycle without issues. Inspected underneath and found no damage to harness or rotor. Found the unit has miscommunication and will stop mid-cycle and shut down. Ordering console, once available contact cx to reschedule; ordrng 1 W11478526 (console)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS03
Near Midlothian, VA 23113
Joseph D.
Job Details:
11/21/2023
Replace refrigerator evap and compressor freezer with full Frost pattern cooling properly no other issues detected
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Chesterfield, VA 23832
John P.
Job Details:
11/20/2023
Installed icemaker tested working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Baltimore, MD 21217
Shane M.
Job Details:
11/20/2023
cx complaint the unit isnt washing. found error code f4e3 . ordering sump w motor.; ordrng 1 W11665769 (sump w motor)
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Frederick, MD 21702
Brian R.
Job Details:
11/20/2023
cx complaint is unit wont heat on any setting. found element blown. replaced from VS and now unit heats and checks.also cleaned and cleared blower wheel job complete.; used 1 WP3387747 (Element BR VS) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Fairfax, VA 22033
Jason A.
Job Details:
11/20/2023
CX complaint FRIDGE FC door damaged. See SDpics. Replaced FC door & align. Heated gasket to eliminate air gaps. Test seals are good & doors operate properly > JJ
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Gambrills, MD 21054
Davonte
Job Details:
11/20/2023
cx complained unit wouldnt start cycle. couldnt confirm cx complaint. unit was working as should. got error code f2e1 stuck button key. unit will need new control panel; ordrng 1 W11478526 (control panel)
We serviced a
WHIRLPOOL FREEZER
Model WRT541SZDM01
Near Charles Town, WV 25414
Ricky E.
Job Details:
11/20/2023
"unit shipped with fzr door damage, door ordered prior to service.. installed parts, unit cks ok.."
We serviced a
JENN-AIR RANGE
Model JDRP548WP02
Near Ellicott City, MD 21042
Israel R.
Job Details:
11/20/2023
Customer complaint unit is not starting the oven and the display is reseting. I found the units display is turning on but then is turning off before the jennair logo comes up. I found the control sending power to the display bad display board. Collected for part and service. Owes 110. Call customer when part is available. Please send Invoice to email.; ordrng 1 WPW10464534 (cntrl-elec 815.48)
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Columbia, MD 21044
Israel R.
Job Details:
11/20/2023
Installed new hinges and tested. Door is closing right and opening. Unit is back to normal operations.
We serviced a
JENNAIR COOKTOP
Model JED3536GB01
Near Washington, DC 20007
Sherwood
Job Details:
11/20/2023
"cx complaiont cooktop corner is coming up. arrived confirmed cx issues found front right side of glass is coming apart from frame. ,ade sure the instaklled was correct. called TL advised ordering glass cooktop.; ordrng 1 W11476214 (top glass black) and 1 WP8286642 (tape)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Woodbridge, VA 22193
Robert W.
Job Details:
11/20/2023
"CX recev email about service pointer, Inspected unit and found unit falls in SCode for element replacement, Found element is the SCode and needs to be replaced. Ordering Element; ordrng 1 W11537778 (Heater)"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Arlington, VA 22202
Leon
Job Details:
11/20/2023
"Client's complaint was the unit. Wasn't working confirmed the issue seeing that the cold water valve was not cutting on at all, Check to see if the unit was getting water which it was ordering new. Water valve for the unit.; ordrng 1 W11222849 (Water valve)"
We serviced a
KITCHENAID ICE MAKER
Model KRSC503ESS00
Near Elkridge, MD 21075
Alexander D.
Job Details:
11/20/2023
"cx complaint unit not making ice. inspected unit and verified complaint. inspected wires at door hinge, wires are exposed but dont see any broken at this time. test48 is good, test 47 says cooler than harvest temp. ran harvest test and heard icemaker motor moving but tray wasnt. tray spins freely so motor is stripped out. replaced icemaker from v/s. tested unit. icemaker harvested and filled correctly. unit is now working properly. quoted 355.51, paid in full with c/c.; ordrng 1 W10873791 (icemaker AD v/s), used 1 W10873791 (ICEMAKER AD v/s) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Fairfax, VA 22030
Jason A.
Job Details:
11/20/2023
CX complaint DW not cleaning - motor doesnt run. Ran test wash F9 error. Checked connector has 120VAC. & reseated connector. Motor pulsed & is running itermittent. Part OOS > JJ; ordrng 1 W11613479 (wash motor) and 1 W11637581 (ACU)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV01
Near Gettysburg, PA 17325
Bernard M.
Job Details:
11/20/2023
"Cx complaint unit leaks. Inspected and found ice build up at bottom of FC. Removed shelves and drawer and found the evap drain clogged. Removed all ice and unclogged drain, poured hot water through to ensure drain is unclogged. RC temps at 38 and FC temp at 0. Unit checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Montgomery Village, MD 20886
Julian H.
Job Details:
11/20/2023
replaced electronics cap in good shape tested & working properly
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPS01
Near Annapolis, MD 21409
Dustin F.
Job Details:
11/20/2023
"CX complaint: unit making loud squeeling noise at times randomly.Inspected unit, confirmed cx complaint. put unit into test mode twice. recirculating pump is making loud noises. Confirmed diag with SP. Ordering Recirculating pump; ordrng 1 W11542867 (Recirculating pump)"
We serviced a
KITCHENAID OVEN
Model KODE500ESS02
Near Stewartstown, PA 17363
Drew B.
Job Details:
11/20/2023
replaced bpth control like previous tech notes of the f1e1 and tested no issues when both upper;lower oven reach 350.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Arlington, VA 22202
Leon
Job Details:
11/20/2023
"complaint was the unit, wasn't working confirmed. The issue saying that the lid was not latching and the lock mechanism had a broken piece on it. Client said they will call back if they want to get work finished.; ordrng 1 W11176112 (Lid lock)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Sandston, VA 23150
Chris B.
Job Details:
11/20/2023
repalced fc doorand track cleared ice from back tested unit working as desighned
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Silver Spring, MD 20906
Brian F.
Job Details:
11/20/2023
"Installed new UI. Tested broil on large oven, broil working. Ran 350* bake in both ovens, both heat to and held proper temps. Found oven knob missing inner metal ring. Ordering knob.; ordrng 1 W11574370 (knob)"
We serviced a
MAYTAG DRYER
Model MDE8600AYW
Near Frederick, MD 21703
Brian R.
Job Details:
11/20/2023
replaced parts ordered and tested unit. unit checks and quiet. joib complete.