We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Damascus, Maryland 20872
Ricardo S.
Job Details:
07/13/2023
"Cx complains about a water leak, inspected unit and the leaks comes from the left back corner.. bad tub assy.. order part 2 counts job; ordrng 1 w11409866 (tub assy) and 2 countsjob (counts job)s"
We serviced a
MAYTAG DRYER
Model MDG7657BWW
Near North Potomac, Maryland 20878
Julian H.
Job Details:
07/13/2023
CX complaint about unit not drying on sensor drying found an intermitent issue with timer quote CX DECIDED NOT TO MOVE FWD PIF FOR SVC CALL THRU APP; ordrng 1 WP33002803 (timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Partlow, Virginia 22534
Thomas B.
Job Details:
07/13/2023
Cx complaint unit is not circulating air inspected unit found fan motor is not operating checked harness and heating unit is defrosting and working properly ordering the fan motor assy; ordrng 1 WP2315549 (evap fan motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS04
Near Damascus, Maryland 20872
Ricardo S.
Job Details:
07/13/2023
"Cx complains that the unit not making ice sometimes, inspected unit and foiund that the ice maker arm stuck and make noises, replaced ice maker. unit tested and works fine"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Hershey, Pennsylvania 17033
Cody H.
Job Details:
07/13/2023
"CX complains cloths are coming out soaked at the end of the cycle. Found unit is not spinning or agitating. Motor is not attempting to move at all. Found unit o have errors . f5e2, f5e3 both for lid lock. Tried to manually run lid lock but unit would not lock manually either. Unit will need lid lock for repair; ordrng 1 WPW10482836 (lid lock)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Suffolk, Virginia 23434
Carl A.
Job Details:
07/13/2023
"cx complaint of unit not heating checked unit to find correct power and ohmed out all compent checked good except the thermal cutt read open,replaced thermal cutoff tested unit works as designed; ordrng 1 W10900067 (TCO CA/ VS), used 1 W10900067 (TCO CA/ VS) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Mount Airy, Maryland 21771
Ricardo S.
Job Details:
07/13/2023
"Cx complains about a noise on the rc, inspected unit, the noise comes from the damper control board, fan and temp cks ok,rc temp is at 38 degrees, order damper control; ordrng 1 WPW10479155 (control damper)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Columbia, Pennsylvania 17512
Justin L.
Job Details:
07/13/2023
"As per previous tech was able to access unit and replace control. During testing found that the pressure hose was kinked. Unkinked, calibrated and tested unit now operates as designed no further work needed"
We serviced a
WHIRLPOOL OVEN
Model WFG535S0LS4
Near Dillsburg, Pennsylvania 17019
Fred G.
Job Details:
07/13/2023
I was able to access unit and replace harness as per previous tech. I found new harness had the wrong terminal on end for electrode. I reinstalled old harness and found unit now lits as designed. unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Littlestown, Pennsylvania 17340
Bernard M.
Job Details:
07/13/2023
"Cx complaint unit isn't cooling. Accessed the compressor and found it hot to the touch. There's a restriction in the line preventing the refrigerate from getting to evap for cooling. Contacted TL and spoke with Brandon, he suggested a SS tech come and take pressure readings before possibly doing another SS repair. Spoke with office and they are scheduling SS tech to come out on 7/19 and he to contact TL to report findings. TL stated no parts to be ordered at this time. snapped 1 QuickPics"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Virginia Beach, Virginia 23456
Austin D.
Job Details:
07/13/2023
came out to resolve the issue. noticed that the frost pattern was not full. unit showing signs of a sealed system repair. will need a sealed system tech to resolve the issue. only a third of the coil is getting frosted over. will return once the parrts come in.; ordrng 1 W11557671 (compressor) and 1 W11109499 (filter drier) and 1 W11566897 (evaporator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Suffolk, Virginia 23434
Carl A.
Job Details:
07/13/2023
"cx complaitn of no lights in fc, checked unit to find the the led module failed replaced module tested unit works as deisnged"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Upper Marlboro, Maryland 20772
Shawn D.
Job Details:
07/13/2023
"cx complait issue returned keeps beeping so turned power off. inspected unit and tunred power checked for errors and had 9-2 8-4 , removed kick plate to find overflow pan full, cleared water and ran unit to find it leaking under it somewhere so pulled out and ran to find it leaking through the 3rd rack. nuts to 3rd rack will not get tight and causing the leak. cx said bestbuy is coming to replace the unit so need to fix at this time he said; ordrng 4 W11545286 (tub nuts)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Gloucester, Virginia 23061
Justin W.
Job Details:
07/13/2023
replaced module. tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Baltimore, Maryland 21207
Dustin F.
Job Details:
07/13/2023
"CX complaint: not dispensing iceinspected unit, confirmed complaint. found auger coupler broken. unit needs auger motor , cover, chute, and coupler; ordrng 1 W11202789 (auger motor) and 1 WPW10291905 (auger motor cover) and 1 W11573761 (chute) and 1 WP2220458 (auger motor coupler)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS3
Near Gaithersburg, Maryland 20878
Julian H.
Job Details:
07/13/2023
CX complaint about a split on water line on the back found a 5/16 water line going to water reservoir use fitting from preid & no leaks found CX PIF THRU OFFICE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Ellicott City, Maryland 21042
Justin S.
Job Details:
07/13/2023
"cx says the refrigerator door makes a groan when opening and closing. added a waser and silicone lubricant to the refrigerator door and the unit makes less noise but still makes noise. no damage to the lower hinge. called tech support and spoke with a rick. the unit needs the door per techline; ordrng 1 WP99003172 (silicone (js vs)) and 1 W11023679 (dor-fip), used 1 WP99003172 (SILICONE(js vs)) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Virginia Beach, Virginia 23456
Austin D.
Job Details:
07/13/2023
came out to resolve the issue. disassembled the unit as needed. replaced all parts and put the unit back together. tested operartion. unit is running as designed.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Charles Town, West Virginia 25414
Ricky E.
Job Details:
07/13/2023
customer stated long dry times.. fnd venting issues with the home.. customer to correct the issue and reschedule if needed...
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS02
Near Kensington, Maryland 20895
Roberto I.
Job Details:
07/13/2023
"REplaced and tested icemaker, it cycled and filled ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Virginia Beach, Virginia 23456
Austin D.
Job Details:
07/13/2023
cx complaint the unit is frosting up inside the freezer. checked the unit and found that the water from the drain pan was not all making it into the drain pan. removed all ice and made sure the uint is draining as it should. checked the unit and found a service pointer for moisture forming inside the unit and cx said that does happen intermittenly. ordered parts to resolve the issue.; ordrng 1 W10878992 (controls) and 1 W10612142 (seal adapter kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Frederick, Maryland 21704
Ricardo S.
Job Details:
07/13/2023
"Cx complains that the unit not cooling properly, inspected unit.. the Rc temp 52 and fc temp 44 degrees, sealed system repair. the evap has one line with frost.. leak or restriction.. order parts; ordrng 1 W10507884 (compressor) and 1 wpw1043750 (drier) and 1 w11506635 (process stub) and 1 WP2188823 (evaporator) and 3 countsjob (3 counts job)s"
We serviced a
WHIRLPOOL WASHER
Model WED5605MW0
Near Hampton, Virginia 23666
Lucas R.
Job Details:
07/13/2023
"cx complaint terminals damaged, checked unit founf teminal nuts stripped, replaced screws and nuts, tested, unit working as designed.; ordrng 1 279393 (screw lr/vs), used 1 279393 (SCREW lr/vs) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW08
Near Stanley, Virginia 22851
Eric F.
Job Details:
07/13/2023
"Confirmed cx complaint unit not working. Cx states that unit cooled over night then lost cooling again. UI/CPU non responsive, unit lights on but no cooling. Dc voltage feedback from fan or inverter causing damage to control. Ordering parts, will use control on return.; ordrng 1 W11676781 (inverter) and 1 W11499658 (fan motor)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Brightwood, Virginia 22715
Eric F.
Job Details:
07/13/2023
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Madison, Virginia 22727
Eric F.
Job Details:
07/13/2023
"Confirmed cx complaint unit friction sleeves broken. Ordering sleeves. Techline currently experiencing issues due to phone system transition, will document call on return visit.; ordrng 4 WP8268961 (pad)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Poquoson, Virginia 23662
Lucas R.
Job Details:
07/13/2023
"cx complaint chattering noise through dispenser, verrified complaint, installed pressure reducer to slow flow through door, tested, unit working as designed.; ordrng 1 W10786952 (valve LR/VS) and 2 WPW10271540 (fitting LR/VS)s, used 1 W10786952 (valve LR/VS), and 2 WPW10271540 (FITTING LR/VS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Hanover, Pennsylvania 17331
Sal R.
Job Details:
07/13/2023
"CX complaint is that the RC door gaskets are sperating . I am ordering 2 door gaskets (W10830162). Once the contract is apporved, please have somoene form teh office call to set a return date.; ordrng 2 W10830162 (RC door gasket)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB02
Near Gardners, Pennsylvania 17324
Fred G.
Job Details:
07/13/2023
"cx complaint unit is freezing food in RC and FC is not keep temp. inspected unit and found 40 degrees RC and 30 degreed FC. removed evap cover and found ice formation on cap tube. unit SS is leaking. unit needs compressor, dryer, compresser, 3 call count to correct issue. once parts are approved please reach out to cx and set up a return visit.; ordrng 1 W10836706 (evap) and 1 W11092625 (compressor) and 1 W10843121 (filter/dryer) and 3 W11506635 (process stub)s and 1 876765 (tube kit)"
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Gambrills, Maryland 21054
Alexander D.
Job Details:
07/13/2023
"cx complaint unit not cooling properly in fz, ice is melting also. cx said usually rc temp is fine but sometimes the rc lights flicker or water dispenser wont work. cx also mentioned unit would make buzzing noise and sometimes flash PF error briefly. cx mentioned he would unplug unit for a little and plug it back in and sometimes that would help for a little bit. inspected unit and verified complaint. pantry ui is working. found fz evap overfrosted. found defrost thermistor only reading 15kohms while encased in frost, usually over 20k. cleared frost with steamer. replaced fz fan with harness. tested unit. advised cx to monitor and call back if issue persists. quoted 379.48, paid in full with c/c"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Glen Burnie, Maryland 21060
Israel R.
Job Details:
07/13/2023
"F4E3 motor not running, F7E1 No heat. Customer complaint unit is not washing. I tested the unit and found the unit is not washing. I tested sump and im getting 7.6 ohms a little bit low. Usually is about 8 ohms. Voltage is 108 too low too. Unit is gettgin 116. Went to replaced the control and found out the control is not the correct for the unit. Ordering control and sump not in stock. Call customer when part is available.; ordrng 1 W11637581 (Control) and 1 W11613479 (Sump)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Hopewell, Virginia 23860
Chris B.
Job Details:
07/13/2023
replaced ordered parts found shelfs and bins not in unit ordering shelfs and bins; ordrng 1 W11567284 (shelf) and 1 W11465992 (track) and 2 W10860753 (bin)s and 2 WP3400065 (screw)s and 1 W11567281 (shelf) and 1 W11320946 (shelf) and 1 W11595232 (track) and 1 W11595233 (rail)
We serviced a
WHIRLPOOL FREEZER
Model WRT108FFDB03
Near Poquoson, Virginia 23662
Lucas R.
Job Details:
07/13/2023
"cx complaint unit not cooling, checked unit found temps at 0 and 37, all loads passed frost good, water in drain pan, unit just defrosted, called techline spoke with austin, advised to do hard reset, did hard reset, unit went back into defrost, logic failure in control; ordrng 1 W11666427 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Smithfield, Virginia 23430
Carl A.
Job Details:
07/13/2023
"cx complaint of unit making noise when door opens,checked unit in test mode to find the damper door making a groning noise called techline Brandon confrimed findings ordering parts needed for repairs; ordrng 1 WPW10479155 (Refrigerator Damper Control)"
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Sharpsburg, Maryland 21782
Ken M.
Job Details:
07/13/2023
Customer complaint is that the fabric softner is not staying in place. Found that the inner part of the dispenser had accidentally been flipped during the last repair. Dispenser assembly reassembled and tested. Unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Stafford, Virginia 22554
Tanner B.
Job Details:
07/13/2023
"replacved control dispenser assembly and drawer , tested unit. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Greenbelt, Maryland 20770
Sherwood
Job Details:
07/13/2023
cx complaint not cooling. arrived and found ice on evap. cleared ice notice wire coming out of harness reinstalled wire. ordering heater harness.; ordrng 1 W11650662 (heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Alexandria, Virginia 22310
Lloyd B.
Job Details:
07/13/2023
Cx complained the unit leaked in the rc. Inspected the unit and found that there is ice buildup in the drain and under the heater. Removed ice and tested the heater and it has 111ohms and receives 123vac in diagnostics. Cleared drain and set unit to factory settings. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Millersville, Maryland 21108
Israel R.
Job Details:
07/13/2023
Installed ice door and drip pan. TEsted unit is back to normal operations/
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lochearn, Maryland 21207
Dustin F.
Job Details:
07/13/2023
"CX complaint: door doesnt sit right and swings open. Inspected door, confirmed complaint found RC door warped and not sitting on cam correctly. tried to adjust but door is too warped. ordering new RC door.; ordrng 1 LW10913407 (Right RC door (stainless))"
We serviced a
WHIRLPOOL WASHER
Model WDF330PAHB4
Near Sykesville, Maryland 21784
Justin S.
Job Details:
07/13/2023
cx says the unit is not filling. found the unit is partually apart already. found the unit is not activating the valve. 0vac to the valve and the float. found the unit is not draining either. reset power to the control and no change. cx says they have to leave and have no time for me to replace the control at this time. the unit needs the control replaced; schdld next appmnt for 7/18 TUE !
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Smithfield, Virginia 23430
Carl A.
Job Details:
07/13/2023
"cx complaint of unit not drying dishes,checked unit to find the following error codes F10E2 found that the vent motor failed causeing the heater not to warm ordeirng part s needed; ordrng 1 W11649995 (Dishwasher Air Vent) and 1 W11410066 (Dishwasher Control Board)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ1
Near Smithfield, Virginia 23430
Carl A.
Job Details:
07/13/2023
"cx complaint of unit not draining,tested ran unit to find problem to be with installtion of drain line called techline spoke with Derick was advise the same"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Harrisburg, Pennsylvania 17112
Cody H.
Job Details:
07/13/2023
Was able to access unit and replace parts per previous visit. Tested unit and unit now works as designed. No further work needed.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Thurmont, Maryland 21788
Brian R.
Job Details:
07/13/2023
cx complaint is unit wont run or start and a piece is broke for lid lock. tested and checked unit. found lid lock clicks but doesnt lock. replaced lid lock and rain drain and spin and now unit checks. job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Richmond, Virginia 23223
Chris B.
Job Details:
07/13/2023
cx comp unit is missing evap cover to direct air to rc and rc will not cool insp unit conf cx comp found ; ordrng 2 4388500 (gasket)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Bladensburg, Maryland 20710
Samuel R.
Job Details:
07/13/2023
"cx complaint unit will not dispense ice.inspected unit and could comfirm cx complaint.found ice bin to be have ,any failed parts.unit will need new ice bin.WPW10558423; ordrng 1 WPW10558423 (ice bin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Fairplay, Maryland 21733
Ken M.
Job Details:
07/13/2023
"UI, control, and evaporator fan assembly replaced and power restored. Unit is working properly. Old fan assembly left with customer."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hampton, Virginia 23666
Justin W.
Job Details:
07/12/2023
cx complaint unit not working. checked unit to find harness at drain pump reading open. found break in line repaired break. cx PIF calibrated and tested unit working as designed
We serviced a
KITCHENAID OVEN
Model KEBC208KSS0
Near Falls Church, Virginia 22046
Lloyd B.
Job Details:
07/12/2023
"Cx complained of an error code. Inspected the unit and found that the code of F5E1 for door not latching during self clean. Speaking with the cx, the problem occured after a storm. The upper oven locks but the lower does not, both ovens give the code. They no longer make the control or latch assy. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model kdfe204kps0
Near Yorktown, Virginia 23692
Orbie
Job Details:
07/12/2023
replaced door and vent assembly. verified continuity through wires from vent to control. Advised cx to monitor unit to verify future opertation without issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM03
Near Chester, Maryland 21619
Taylor F.
Job Details:
07/12/2023
Cx complaint is unit not making ice. Tested inspected and verifed complaint. Found the IM to be defective. Replaced the ice maker from pre id and unit is now working as designed. Job is complete.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Fredericksburg, Virginia 22405
Tanner B.
Job Details:
07/12/2023
Installed acu. dispenser and bellow. tested unit.
We serviced a
WHIRLPOOL WASHER
Model mfw9700sq1
Near Frederick, Maryland 21701
Ricardo S.
Job Details:
07/12/2023
Replaced part.. unit tested and works fine
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near Mechanicsburg, Pennsylvania 17050
Fred G.
Job Details:
07/12/2023
cx complaint units door wont stay closed. inspected unit and found units door catch has failed. unit needs catch to correct issue. qouted cx for repair and cx accepted. cx paid in full. once part is in please call cx and set up a return visit.; ordrng 1 WPW10610880 (door catch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Camp Hill, Pennsylvania 17011
Fred G.
Job Details:
07/12/2023
cx complaint unit makes loud noise in the ice box area. noise is intermittent. i found ice dispenser at door works as design. I found IM rotates and harvest and fills with no issue. ice box fan is working with normal noise. I found auger motor is working and sounds normal. today I could not duplicate noise. advised cx to try to record noise for next visit.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Shippensburg, Pennsylvania 17257
Andrew S.
Job Details:
07/12/2023
"Cx complaint is that the dryer is not heating. Upon arrival I found that the dryer is turning on and spinning but is not heating. I found that the unit is getting good air flow. I removed the rear cover and tested the tco (.6 Ohms), Element (10.0 Ohms) and the thermostat (.6 Ohms). I then plugged the unit back in and checked voltages. When I started the cycle the unit began heating. I inspected all of the connectors and found that they are all secure. Unit is now functioning as intended. Job complete"
We serviced a
KITCHENAID RANGE
Model KSEG950ESS5
Near Mechanicsburg, Pennsylvania 17055
Andrew S.
Job Details:
07/12/2023
Cx complaint is that the cooktop is not seated properly in the LF corner. Upon arrival I found that the glass and seal is raised off of the frame in the LF. I am ordering the cooktop. Unit is within first 30 days at time of dispatch. Please contact cx when the part is available to schedule the return visit.; ordrng 1 W10813359 (Cook Top)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mechanicsburg, Pennsylvania 17050
Andrew S.
Job Details:
07/12/2023
Per previous tech I was able to access and replace the heater/harness. I then repowered the unit and found that the unit is now functioning as intended. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW02
Near Goldsboro, Pennsylvania 17319
Andrew S.
Job Details:
07/12/2023
Per previous tech I was able to access and repalce the defrost thermistor. I then repowered the unit and found that it has entered into a defrost cycle. Unit is functioning as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Hampton, Virginia 23664
Carl A.
Job Details:
07/12/2023
"cx complaint of consation in both ff,ffc,checked unit to find that the vent blocked,also found that the freezer door to be overly filled when built causeing the door gasket to be pushed out of liner in door; ordrng 1 W11178521 (Nameplate) and 1 LW10636409 (dor-fip) and 1 W10861499 (gasket-dor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Reading, Pennsylvania 19607
Cody H.
Job Details:
07/12/2023
CX complains unit is making loud noise during cycle. Ran unit through express cycle and found the sump and drain pump are louder than normal due to not having the insulation behind the kick panel. Unit is washing and draining but sump is making louder than usual noise and sounds like it is failing. Unit will need sump assembly for return visit.; schdld next appmnt for 7/17 MON !
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Suffolk, Virginia 23434
Justin W.
Job Details:
07/12/2023
cx complaint rear right burner not igniting. checked unit to find 2 screws holding the the burner to the cooktop was loose. tightened and tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fredericksburg, Virginia 22408
Tanner B.
Job Details:
07/12/2023
"Replaced im and tested in diag, harvested and filled. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC95EC0AS04
Near Alexandria, Virginia 22308
Davonte
Job Details:
07/12/2023
installed new magnetron. tested microwave for a minute unit heated as should and didnt turn off. collected 130 for labor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Stevensville, Maryland 21666
Taylor F.
Job Details:
07/12/2023
On arrival:Low side: 20in High side: 80psiEqualized: 15psiTest 40:Step 1: 15 and 15Step 2: 15 and 15Step 3: 20in and 85Step 4: 15in and 82Step 5: 12in and 80 Called WPTL and determined there is a leak in the sytem. Pressure tested system with 150psi for 30mins and pressure did not drop. WPTL is putting unit up for review. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Virginia Beach, Virginia 23456
Branden R.
Job Details:
07/12/2023
cx complaint leaking from behind - top freezer refrigerator - unknown location behind the inside of freezer checked unit and found tube unseated from ice maker causing it to leak when calling for water . reseated and added small amount of permagum to help hold tube on . tested and unit is now running as designed .
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Rockville, Maryland 20852
Roberto I.
Job Details:
07/12/2023
"Found unit unplugged, defrosted and partially pulled out by the cx. Pushed unit back in place and pulled it out again by using the slide. Replaced parts and resumed power. Compressor and fans started, unit good to go. Collected $125"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF42NXFXDE02
Near Falls Church, Virginia 22043
Lloyd B.
Job Details:
07/12/2023
Cx complained of dim lights. Installed new upgraded led's and all the lights are on and bright. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KURR314KSS00
Near Mount Airy, Maryland 21771
Ricardo S.
Job Details:
07/12/2023
the part still missing the switch ..the customer will call the manufacturer to see what they gonna do; saved tckt
We serviced a
WHIRLPOOL ICE MAKER
Model GI15NDXZB2
Near Woodbine, Maryland 21797
Ricardo S.
Job Details:
07/12/2023
"Cx complains that the unit not making ice, inspected unit, the water pressure on reservoir is bad,.. but the pressure with out the filte ris good, unit needs a new water filter, circulation pump ck sok.."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Woodbine, Maryland 21797
Ricardo S.
Job Details:
07/12/2023
"Cx complains about an noise and unti nto cooling properly, inspected unit, the Rc evap is full of ice.. defrost problem, i ran test#128 wrong version 6.0.0 unit needs evap/cover and cntrl elec CX WILL CALL THE MANUFACTURED TO SEE IF THEY CAN COVER THE WHOLE REPAIR"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Frederick, Maryland 21701
Justin S.
Job Details:
07/12/2023
the unit is not draining in cycle. found the drain pump is getting voltage. replaced the drain pump with vs and retested. the unit is now agitating spinning draining and filling good. the unit is now ready; ordrng 1 W10919003 (pump-water)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Chantilly, Virginia 20151
Justin S.
Job Details:
07/12/2023
the unit is leaking from the dispenser and need the connectors replaced; ordrng 1 WP2314271 (connector) and 1 8201815 (connector)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS02
Near Fairfax, Virginia 22030
Jason A.
Job Details:
07/12/2023
"CX complaint FRIDGE inconsistent cooling. Replaced RC evap, compressor & installed drier & coupler. Check for leaks & run vac. Filled 4.5 OZ R134. Good working & equalise pressures. Good frost pattern. 155W at 100% Ran test 38 to test for frost pattern & fan sequence > JJ"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS3
Near Midlothian, Virginia 23114
Joseph D.
Job Details:
07/12/2023
"Cx complaint fr burner notigniting, confirmed complain. Adjusted burner head and valve , unit now igniting properly. No other issues detected. Work properly."
We serviced a
JENN-AIR FREEZER
Model JUCFP242HM00
Near Smithfield, Virginia 23430
Carl A.
Job Details:
07/12/2023
"cx complaint of unit not making ice,checked unit to no ice in molde, jumpered out icemaker no action ,removed water filter to find water no cutting off and not sending water to vavles ordering parts needed called techline spoke with JOE was advise to get the following parts for repairs; ordrng 1 WP2307650 (valve-inlt) and 1 WP2225521 (housing)"
We serviced a
JENNAIR RANGE
Model JGD3430GB
Near Fairfax, Virginia 22030
Richard B.
Job Details:
07/12/2023
"CX complant. Poor ignition on burners .Prior diagnosis found unit needs one more igniter, Igniter package that was sent was not inside package. Installed igniter and tested unit. Working as designed. Job completed, RB"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Oakton, Virginia 22124
Richard B.
Job Details:
07/12/2023
"CX complant, Washer out of balance. Inspected unit and per service pointer W11684122 rev A there is no QR code on inner basket. Called techline to report findings and find resolution . Per techline recomendations replace inner basket . Ordered inner basket. Further work needed. RB; ordrng 1 w11172199 (inner basket.)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAW11
Near Rockville, Maryland 20850
Julian H.
Job Details:
07/12/2023
replaced evap motor noticed drain clogged steamed ice & cleared drain from the back MUST WAIT 24 HRS TO COOL DOWN AROUND 48 HRS TO SEE ICE
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Madison, Virginia 22727
Eric F.
Job Details:
07/12/2023
"Confirmed cx complaint unit non responsive. Power cycled unit, unit powered on. checked error codes. Found F5E2, latch failure code. Ran test cycle. Lid latching, unit currently working as designed. If cx calls back must pre-id lid latch W11565030, acu w11550656 and console W11324037 for return visit."
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB3
Near Virginia Beach, Virginia 23452
Austin D.
Job Details:
07/12/2023
"cx complaint the unit is not turning on for the oven. checked the unit and found signs of an infestation with also the error code f1. therefore, the unit needs a new control but the new part cannot be installed until the area has been exterminated and no live bugs are present. advised the receptionists at the front desk since cx was not present.; ordrng 1 W11594225 (control black)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Brandywine, Maryland 20613
Shane B.
Job Details:
07/12/2023
installed all ordered parts. tested all burners. working as designed.
We serviced a
JENN-AIR HOOD
Model JXD7036YS7
Near Alexandria, Virginia 22309
Davonte
Job Details:
07/12/2023
"cx complained hood was struggling to go up and down. confirmed cx complaint. took front cover off unit, saw wires were getting in between the track, preventing hood to go up and smoothly. reaseated wire, hood going up and down as should."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Vienna, Virginia 22181
Jason A.
Job Details:
07/12/2023
CX complaint DW leak. Inspect unit & ran test wash 5X. Checked drain & water lines to under sink. Update MS & POP > JJ
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Bryans Road, Maryland 20616
Shane B.
Job Details:
07/12/2023
installed ordered part and tested unit for cx. unit is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Aberdeen, Maryland 21001
Neil H.
Job Details:
07/12/2023
fc fan humming and but no movement compressor making knocking and buzzing sounds when test activated $491.05 cx declined $120 collected; ordrng 1 W11224591 (motor-evap) and 1 WP67006337 (blade- fan) and 1 WPW10466675 (compressor) and 1 WPW10608485 (evaporator)
We serviced a
WHIRLPOOL WASHER
Model WED92HEFC0
Near Charlottesville, Virginia 22903
Eric F.
Job Details:
07/12/2023
"Confirmed cx complaint unit making loud noises. Found supports, idler worn, grinding and squeeling. Found blower wheel cracked, making high pitched squeeling noise. Quoted cx for replacement parts, cx going to shop around. Quoted cx for 2 count labor to drill out blower wheel if return visit is required.; ordrng 1 WPW10359271 (roller shaft) and 1 WPW10359272 (shaft) and 2 WPW10314173 (support)s and 1 W10837240 (idler pulley) and 1 661570V (belt) and 1 WPW10211915 (blower wheel) and 1 W11364931 (motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Chester, Virginia 23831
Chris B.
Job Details:
07/12/2023
replaced tub could not test unit due to it being removed proir to arrival and floor is taken up to be redoen
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Richmond, Virginia 23234
Chris B.
Job Details:
07/12/2023
cx comp unit will not turn on insp unit conf cx comp found unit power button not responding unit did go into test mode mode found f5e3 code found door lock ran unit threw diag mode no errors also tested lid lock serval times unlocked and locked no problem unit will need UI to prevent stcuk power button ordering UI W11319991; ordrng 1 W11319991 (UI)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Richmond, Virginia 23231
Chris B.
Job Details:
07/12/2023
cx comp unit unit will not wash clothes insp unit conf cx comp insp unit found wire not seated in shifter seated wire tested unit working as desighned
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ
Near Midlothian, Virginia 23112
Joseph D.
Job Details:
07/12/2023
Replaced faulty control board and broil element now shutting off properly. Working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Moseley, Virginia 23120
Joseph D.
Job Details:
07/12/2023
Unit with failed compressor unable to start. Pulls 8 amps and stutters. Must replace compressor as described in service pointer. Compressor cbe. ; ordrng 1 W11574734 (Compressor) and 1 W11506635 (Coupler) and 1 W11109499 (Drier)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Richmond, Virginia 23231
Chris B.
Job Details:
07/12/2023
eplaced harness tested unit wroking as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Midlothian, Virginia 23112
Joseph D.
Job Details:
07/12/2023
replaced ice motor and new motor won't run check for 120 at motor one pedal depressed 120 present motor does not run must replace faulty motor; ordrng 1 W11671282 (Motor)
We serviced a
WHIRLPOOL DRYER
Model WED8900BC0
Near New Kent, Virginia 23124
Orbie
Job Details:
07/12/2023
"cx complaint unit not running. checked unit verified complaint. found open thermal fuse. unit needs thermal fuse before we can further diag unit. quoted cx for repair, cx agreed. cx PIF. called office to reschedule job. advised cx her exhaust vent is a little too long. secured vent to rear of unit.; ordrng 1 WP3390719 (fuse-thrml)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE507EBS22
Near Millersville, Maryland 21108
Israel R.
Job Details:
07/12/2023
Customer complaint units front panel is dented. Took pictures and found the front door is dented on the microwave door. The customer had the part with him i went to install the new part but the new front panel does not have the foam gasket. I tried swap it but the glow came off. Unit needs the foam gasket. Ordering foam bring back the nametag and the front panel is at the customers house.; ordrng 1 W10359769 (gasket-dor)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Sandston, Virginia
Chris B.
Job Details:
07/12/2023
cx comp unit will not wash insp unit conf cx conmp f9e1long drain f0e2 over suds f5e2 lock fail insp unitfound water stuck in unit removed obstruction from dp tested unit wroking as desighned mp
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Richmond, Virginia 23236
Joseph D.
Job Details:
07/12/2023
Customer complaint unit frosting over in the freezer found lower gasket not sealing properly applied heat adjusted upper hinge applied grease leveled unit and unit now sealing properly working as designed
We serviced a
WHIRLPOOL FREEZER
Model WRS586FLDM00
Near Linthicum Heights, Maryland 21090
Alexander D.
Job Details:
07/12/2023
cx complaint sheet of ice in bottom of fz. inspected unit and verified complaint. found drain clogged. took off drain tube and cleaned it out and cleared ice with steamer. tested unit. unit is now working propely. cx paid 120 service call with c/c