We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Lanham, Maryland 20706
Sherwood
Job Details:
07/14/2023
cx complaint IM still not working. arrived and tested all components. all thermisters where working correctly checked fill tube and water is flowing. damper was also working correctly but when i did service test 36 IM fan box test fan did not blow air.; ordrng 1 W10846539 (ice box fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Harrisburg, Pennsylvania 17112
Fred G.
Job Details:
07/14/2023
i was able to access unit and replace the right RC door and nameplate as per previous visit. I used a heat gun to soften gasket to form to body of unit. unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Monrovia, Maryland 21770
Brian R.
Job Details:
07/14/2023
cx complaint is unit was still leaking after last repair but seemed to stop. advised sometimes after repair unit might drip a bit more until all the melted ice and water are out then stop. checked over unit. no frost or ice on evap at time and both sides of air tower are dry and no water seen. temps as well as unit checks.. no issues seen at the time. job complete.
We serviced a
WHIRLPOOL RANGE
Model MED7230HW3
Near Mount Airy, Maryland 21771
Brian R.
Job Details:
07/14/2023
cx has a few issues with unit and drying and settings on unit and unit running. no codes found in unit. ran a factory cycle and first time unit ran 3 sec and shut off. ran again and cycle went through. had a big wet towel in unit on timed dry to try that and check temps. unit ranges from 123 low and 176 hight and set on high. ran multiple tests on unit with wet paper towelas well. unit is running and heating but not hitting high temps as we as picking up moisture as wempty with wet towel it went into cool down after a few min but not every time.she also said at times unit wont come on and they unplug unit for a bit to get it to work. will order parts needed and office will schedule.; ordrng 1 W11618917 (control) and 1 WPW10298258 (Harness) and 1 W11413567 (Fascia)
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near East Berlin, Pennsylvania 17316
Sal R.
Job Details:
07/14/2023
CX complai t was that the unti would not opperate and displayed a F3E1 error code. I found that the J14 connector was not fully seated in the connection. I was able to reseat the harness and make a secure connection. Unit test good.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Woodbridge, Virginia 22193
Demonte S.
Job Details:
07/14/2023
Inspected the unit. Found that the cx is saying that the Washer Dispenser Trey is full of Water at the end of the cycle. Ran Service Diagnostics on the unit. Error codes are F2E1 = Stuck Key. Ran Key Activation Test on the unit. All Keys passed the Test. I then ran Service Test 51 on the unit. At the end of the Test the Dispenser Trey was full of Water. Installed new Dispenser Trey reran the Test. Dispenser is clear only a little bit of water. I advised the cx that only a little bit of water is Normal. Unit is working as Designed. If the cx calls back order the Water Inlet Valve = W11165546. Don't go without parts.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Fredericksburg, Virginia 22408
Tanner B.
Job Details:
07/14/2023
Installed new bin and tested unit. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Hagerstown, Maryland 21742
Ken M.
Job Details:
07/14/2023
Housing replaced and customer supplied a new filter. Unit tested and is working properly. Old part left with customer.
We serviced a
WHIRLPOOL WASHER
Model LTE6234DQ3
Near Fredericksburg, Virginia 22401
Tanner B.
Job Details:
07/14/2023
"Installed new timer and found the lid switch failed, removed timer and installed old part.. ordering lid switch .. cx paid in full.. spoke w/ office about refunding the timer and getting new lid switch; ordrng 1 WP3355458 (lid switch)"
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS05
Near Harrisburg, Pennsylvania 17110
Fred G.
Job Details:
07/14/2023
cx complaint units flames are high. I found unit was never converted to LP. i was able to convert unit and found all burners now are working as design. unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Shermans Dale, Pennsylvania 17090
Fred G.
Job Details:
07/14/2023
i was able to access unit and replace the ice maker and dispenser UI as per previous visit. tested unit and found unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Washington, District of Columbia 20002
Samuel R.
Job Details:
07/14/2023
cx complaint unit makes loud noiuse when it spinned and now wot start a cycle.inspected unit and found control to be bad.also found motor to be bad.splutch is dmaged.unit was overload and bottomed unit out.gave cx a qoute and they will replace unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Chesapeake, Virginia 23320
Justin W.
Job Details:
07/14/2023
cx complaint unit leaking internally from left side. confirmed complaint ordering parts needed for repair. found valve solenoid not closing all the way allowing slow build up of pressure until water drips every few minutes. ordering valve to complete repair.; ordrng 1 WPW10327249 (valve)
We serviced a
WHIRLPOOL DRYER
Model WED8500BW0
Near Abingdon, Maryland 21009
Neil H.
Job Details:
07/14/2023
door switch faulty cx will think about repairing or replacing $120 collected; ordrng 1 WPW10350907 (switch-dor)
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Broadlands, Virginia 20148
Ricky E.
Job Details:
07/14/2023
"installed parts, unit cs ok.."
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM02
Near Suffolk, Virginia 23434
Carl A.
Job Details:
07/14/2023
"replaced door to find warm air still getting itno unit,as found gap between liner and cabinet called techline spoke with Nate unit beening put up for review; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hagerstown, Maryland 21742
Ken M.
Job Details:
07/14/2023
Basket and gearcase replaced and calibrated. Unit tested and is working properly. Old parts left with customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Warrenton, Virginia 20187
Daniel J.
Job Details:
07/14/2023
frezzer light not working top lights on found door switch to freezer failed ordering door switch returning with led incase; schdld next appmnt for 7/20 THU am
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hampstead, Maryland 21074
Bernard M.
Job Details:
07/14/2023
"Cx complaint unit won't complete cycles. Entered diag and found error code F8E1 long fill. Ran test and found water would only trickle in. Unit completed cycle without any other issues. Replaced valve using pre-id parts, ran test, test completed without issues,. Unit checks good"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Frederick, Maryland 21703
Ricardo S.
Job Details:
07/14/2023
Replaced cooling fan.. unit tested and works fine..
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Manchester, Maryland 21102
Bernard M.
Job Details:
07/14/2023
"Cx complaint water is inside drumafter cycle. Inspected inside drum and found it dry. The valve isn't leaking with water pressure behind it. Found condensation around the inside of the door. Accessed vent hose and didn't find lint but hose goes up and out through roof. Cx stated the vent hose hasn't been cleaned in 4 years. Instructed cx to have professional vent cleaning service come clean vent and if condensation still apprears, he call back. No parts needed at this time. Unit runs as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Bluemont, Virginia 20135
Ezra M.
Job Details:
07/14/2023
"buttons on control panel not working, except start and cancel water leaking from vent. ordering vent and door panel; ordrng 1 W11625194 (door panel) and 1 W11649995 (vent)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Shippensburg, Pennsylvania 17257
Andrew S.
Job Details:
07/14/2023
Per previous diag I was able to access and repalce the ice maker and valve. I then tested the unit and and found that it is now functioning as intended. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Ashburn, Virginia 20147
Ricky E.
Job Details:
07/14/2023
"installed part, u7nit cks ok.."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Fredericksburg, Virginia 22407
Tanner B.
Job Details:
07/14/2023
"cx has a rust/ tan color build up in unit .. the unit fills , washes , drains and heats .. the units water supply quality is causing issue .. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Odenton, Maryland 21113
Emmanuel R.
Job Details:
07/14/2023
"Replaced ignitor and burner, unit tested good."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Gambrills, Maryland 21054
Emmanuel R.
Job Details:
07/14/2023
"Replaced control, unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Arlington, Virginia 22207
Davonte
Job Details:
07/14/2023
"cx complained there was frost building in fc , after inspecting unit i confirmed cx complanit. took front evap cover there was no frost pattern on evap,but there was a block of ice where drain and heater is. ohmed out heater got 106.5k 0hms, evap fan running as should. callled whirlpool techline. techline advised me to use sealant around theunit.; ordrng 1 w10841140 (sealant)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Corapeake, North Carolina 27926
Austin D.
Job Details:
07/14/2023
"cx complaint the unit is not making ice. checked the unit and found that the unit had an error code E2. replaced the ice maker with VS andd tested operation. valve, ice box fan, ice maker, etc all passed the test modes.; ordrng 1 W11658802 (ice maker ar vs), used 1 W11658802 (ice maker ar vs) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Manassas, Virginia 20110
Robert W.
Job Details:
07/14/2023
Replaced FC door and tested unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Frederick, Maryland 21703
Ricardo S.
Job Details:
07/14/2023
"Replaced heater assy.. reset power, ran defrost and works fine"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Leesburg, Virginia 20176
Ricky E.
Job Details:
07/14/2023
customer stated that the unit wasnt dispensing ice. verified issue fnd the units fzr door harness broken at the base of the door... unit will need the door assy; ordrng 1 LW11037733 (dor-fip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Spotsylvania Courthouse, Virginia 22551
Tanner B.
Job Details:
07/14/2023
needs evap / compressor .. 3ct ss tech; ordrng 1 W10836706 (evap) and 1 WPW10507886 (compressor) and 1 3ct (3ct)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Great Falls, Virginia 22066
Christian C.
Job Details:
07/14/2023
"Cx complaint mullion does not fully close and hits right door. Left side ladder is defective. Cx complaint RC door scratched from mulltion hitting it. Ordering RC door, mulltion, left ladder, and right hinges.; ordrng 1 WPW10569182 (left side ladder) and 1 13094739SQ (right RC door) and 1 W11177238 (mullion) and 1 W10135097 (right bottom hinge) and 1 W10210891 (right top hinge)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Jeffersonton, Virginia 22724
Daniel J.
Job Details:
07/14/2023
light switch not always coming on when door open found light switch for fridge foamed in place no give when using pry tools top near clip seems sunk in called tech line submitted for review informed customer; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Hanover, Pennsylvania 17331
Bernard M.
Job Details:
07/14/2023
"Cx complaint unit doesn't make ice. When arrived found ice in icemaker. Entered service mode and ran test 56, error code E5 thermistor fault displayed. Cx also complaint of condensation on mullion. Ran test 34 and 35 and says it was on but didn't heat. Ordering icemaker and mullion, once parts are available contact cx to reschedule; ordrng 1 W11658802 (ICEMAKER) and 1 W10849525 (MULLION)"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS3
Near Elizabeth City, North Carolina 27909
Austin D.
Job Details:
07/14/2023
cx complaint the unit is not working correctly. checked the unit and found that the burners were not cycling. replaced the elements. if issue persists we can try the switches.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Odenton, Maryland 21113
Emmanuel R.
Job Details:
07/14/2023
"Replaced stator, rotor, slider,gearcase clutch and basket.Found the gearcase leaking oil and the shaft had excessive play. Tested unit, un it is now working properly."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Moyock, North Carolina 27958
Branden R.
Job Details:
07/14/2023
"cx complaint really loud, sounds off balance checked unit and found no error codes , found when pushing on tub it makes clicking noise . disassembled and found back right sups rod unseated causing it to make alot of noise and viberate when spinning . reseated and tested unit everything checked out good and unit is now running as designed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBB00
Near Moyock, North Carolina 27958
Branden R.
Job Details:
07/14/2023
came out to replace parts on unit disassembled and replaced all parts needed for repair . tested and unit is now running as designed .
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Moyock, North Carolina 27958
Branden R.
Job Details:
07/14/2023
cx complaint safety washer burning odor covering trip & diagnoses only please add customer to the. checked unit and found bad sups rods causing tub to bounce also found heavy amount of oil coming from gearcase. unit will need full gearcase repair along with sups rod kit . cx not sure if repair or replace at this time called safety
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Reading, Pennsylvania 19608
Cody H.
Job Details:
07/14/2023
"CX complains unit doesnt seem to be heating. Found unit element to be one from service pointer with brass bushings and element to be reading O.L. and shorted heater circuit on control. was able to replace with pre I.D. parts and tested unit. unit now works as designed, cx covered by s17304 parts and labor. No further work needed"
We serviced a
WHIRLPOOL RANGE
Model KFGC558JSS05
Near Bethesda, Maryland 20817
Roberto I.
Job Details:
07/14/2023
"Cx comnplaint LF burner not lighting properly, LF grate broken. Tested burner, found the igniter sparking on a side, delay on lighting and gas odor. Adjusted burner by loosing the screws anf slightly turning it torward the left. Testred the burner again several times, it worked as designed. Confirmed crack on center part of the LF grate. The issue seems to be caused by the heat. Ordering LF grate W11380124, to be shipped directly to the cx, the part doesn't require installation; ordrng 1 W11380124 (LF grate (ship to cx))"
We serviced a
KITCHENAID OVEN
Model KSGG700EBS1
Near Bethesda, Maryland 20817
Brian F.
Job Details:
07/14/2023
"Cx states unit giving F8E0, tested and confirmed. Fan measured 60 Ohm at connector, spec is 105. Installed new cooling fan, ran auto test, completed with no errors, preheat oven to 350, oven heat to temp and held temps with no errors. Unit is now working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DBL0
Near Baltimore, Maryland 21244
Marc M.
Job Details:
07/14/2023
cx complaint unit not supporting upper rack. inspected unit and found failed/seperated right side upper rack rails. unit will need both upper rack rails. cx is outside cbe range for a couple years. quoted cx for repair. cx declined moving forward with service. collected only for service call.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB02
Near Largo, Maryland 20774
Shawn D.
Job Details:
07/14/2023
"opened system and had no freon in the system, found condenser leaking the freon. replaced compressor condenser drier couples then vacumed unit down and fiulled to recomended and started cooling. unit is good to go; ordrng 1 w10143759 (uv drier SD V/S), used 1 w10143759 (uv drier SD V/S) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6120HC2
Near Staunton, Virginia 24401
Eric F.
Job Details:
07/14/2023
"Confirmed cx complaint unit not spinning. Found belt split, motor pully shaft separated. Ordering parts, left belt on site.; ordrng 1 W10837625 (motor pulley) and 1 W11549461 (motor) and 1 WP697772 (blower wheel)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hampton, Virginia 23669
Carl A.
Job Details:
07/14/2023
"cx complaint of unit leaking water,checkedu nit to find no error codes at this time ,ran unit mulitlply time in both tested load and under noraml loads in different cycles and was unable to duplicated leak tested and calibrated unit works as deisgned"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BW2
Near Norfolk, Virginia 23503
Lucas R.
Job Details:
07/14/2023
"cx complaint oven not heating, checked unit found ignitor pulling only 2.5 amps, replaced ignitor, tested, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mount Airy, Maryland 21771
Brian R.
Job Details:
07/14/2023
cx complaint is no ice. said lights are out ontop as well as in freezer. units O-O-W and he knows. took temp readings first of 2 in freezer 31 in fridge 27 through ice maker. unit set to 33 and 1. reset temps and tested and checked unit. door gasket torn and test 56 was E2. went over unit with him and he wants to order light and fan as ice maker fan is not running. he wants to get lights fixed nd replace fan and give it a day or 2 and see how it does and call back if no ice still as he doesnt really want to spend 800 on unit. cx paid in full for parts he wants replaced first. office will schedule.; ordrng 1 W11462342 (Refrigerator LED 36.03) and 1 W10846539 (EvaporatorFan Motor 188.83)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Moyock, North Carolina 27958
Austin D.
Job Details:
07/14/2023
cx complaint the top panel has cosmetic damage. checked unit and found issues with the top panel ui cover. unit needs a new cover. part on order.; ordrng 1 W11613564 (top panel)
We serviced a
WHIRLPOOL RANGE
Model KGRS505XSS04
Near Sinking Spring, Pennsylvania 19608
Cody H.
Job Details:
07/14/2023
CX complains unit knob for LF burner is not rotating. Found unit valve had failed and unit will need valve replaced due to the valve seizing. CX is outside warranty period but has agreed to pay. CX paid in full with check 327. CX return scheduled. CX DECLINED EMAIL; ordrng 1 WPW10206288 (valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Petersburg, Virginia 23803
Chris B.
Job Details:
07/14/2023
"Replaced control pcb and suspension, tested in service mode, passed all tests"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Haymarket, Virginia 20169
Daniel J.
Job Details:
07/13/2023
dishes not dry at end of cycle no error codes stored in fault history ran diag vent fan not turning on and also water entering only heated up to 84f informed customer run hot water and use rinse aid the hotter the water the more heat will help with drying ordering vent assy with fan 9 sp order0 and tub seal; ordrng 1 W11612315 (vent assy with fan) and 1 W11498831 (tub seal)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS1
Near Mount Rainier, Maryland 20712
Samuel R.
Job Details:
07/13/2023
cx complaint door does not close properly.inspected unit and found hinges bent.also found door gasket to be bad.unit needs hinges and gasket.cx pif W11562931 W11162113; ordrng 2 W11162113 (hinges)s and 1 W11562931 (gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCS25FVMS01
Near Chevy Chase, Maryland 20815
Leon
Job Details:
07/13/2023
"cx complaint is unit isnt cooling confirmed the issue seen that the unit was cutting itself off and on when to the back tested power coming into the inverter which was 120v then tested volts coming out to compresser was 4,1v compressor was super hot to the touch cx would need compressor cx said they would call back if they want work done.; ordrng 1 W10276644 (compressor) and 1 WPW10143759 (dryer)"
We serviced a
IKEA OVEN
Model IBS650PXS00
Near Deale, Maryland 20733
David J.
Job Details:
07/13/2023
Customer complaint unit has power but not coming on after previous tech visit. He had found this unit needed a new thermostat and a thermal fuse fix kit due to a service pointer arrived today and found powered off on unit pulled unit out and replaced all parts at previous tech and stated reassembled unit and placed back in cabinet tested unit unit is now working. Preheat an oven to 350 unit heated and fan kicked on after turning unit off. Unit is now working as designed job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Woodbridge, Virginia 22192
Richard B.
Job Details:
07/13/2023
"Parts not in bin from llast diagnosis , Need drain pan, led lights , led lights . Called parts and parts ordered. RB; saved tckt"
We serviced a
WHIRLPOOL OVEN
Model WFE320M0ES2
Near Arlington, Virginia 22201
Christian C.
Job Details:
07/13/2023
Cx complaint oven does not heat and RR burner does not work on low. Inspected unit tested bake element reading 22.4ohms and broil element reading 14.6ohms. Ran test on bake and no voltage going to bake element. RR switch does not work on low setting. Quoted cx and they will not be going through with repair. Cx paid for service call.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Arlington, Virginia 22201
Christian C.
Job Details:
07/13/2023
Cx complaint unit has frosting inside of FC cavity. Inspected unit found top left of FC door does not seal all the way. Door is warped causing to not seal. Ordering FC door and rails.; ordrng 1 LW10858419 (FC door) and 1 WPW10397636 (left FC rail) and 1 WPW10397635 (right FC rail)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near McLean, Virginia 22101
Christian C.
Job Details:
07/13/2023
Cx complaint of an F8E4 error. Inspected unit found drip pan with water in it. F8E4 float switch open. Ran through diag cycle no issues. Signs of water on side of inner door. Ordering tub gasket.; ordrng 1 W11483553 (tube gasket)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Vienna, Virginia 22182
Christian C.
Job Details:
07/13/2023
Cx complaint unit is not working. Inspected unit no lights are working. Console unresponsive. Reset unit at breaker for 3 minutes and unit came back on. Set temps to recommended. Advised cx to wait 24 hrs for unit to cool.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Haymarket, Virginia 20169
Daniel J.
Job Details:
07/13/2023
weak/ no cool found freezer evap froze over gasket not sealing right upper corner of freezer door removed ice build up and heated gasket cofirmed after steaming temps down to 34 f informed customer after freezer gets to set point unit will cool fridge section leave doors closed long as possible
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Midlothian, Virginia 23114
Joseph D.
Job Details:
07/13/2023
Replaced suspension and splutch. Unit no longer off balance and now spinning properly.nobother issues found
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Newport News, Virginia 23603
Orbie
Job Details:
07/13/2023
"cx complaint unit going straight to done. verified complaint. checked unit found F7E7. checked capacitor, found faulty capacitor where end was bent down. replaced that, unit still going straight to done. motor 4.6 cw, 4.5ccw, 9.0 together. motor good, lidlatch 99.0ohm, OL open. from control 4.6 black to orange 4.6ohm, black to red 0ohm. unit needs a harness to complete repair.; ordrng 1 W11395618 (capacitor OA/VS) and 1 W11643701 (harness lower)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Owings, Maryland 20736
David J.
Job Details:
07/13/2023
Customer complaint inside of unit is leaking water after previous tech visit he had found water was leaking at water valve that connected to filter head arrived today and verified complaint. Pulled unit out and turn water off disassembled unit to replace water valve and filter head. customer also had a drawer that was shipped from whirlpool that she had asked me to assemble and install which I did Tested unit unit has no more leaks reassembled unit and customer asked to leave unit on rollers just in case you ever need to clean behind it. Doors are still level. Unit is now working as designed job complete
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Arnold, Maryland 21012
Israel R.
Job Details:
07/13/2023
"FAE5 Diverter leak detected, FAE2 vent dispenser, F8E4 overflow. Customer complaint unit is noisy and is displaying error codes. I tested the unit and found the unit is making loud noises when it the sump is getting energized becaus there is not water pump is spinning dry. I found the sump leaking. I also found the unit had disconnected float switch. I replace sump for the leak and tested. Unit completed test cycloe. Unit is back to normal operations."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Fort Meade, Maryland 20755
Israel R.
Job Details:
07/13/2023
"Customer complaint unit is not washing and is not starting. I found motor errors and also could not find the speed of the basket. looked under the unit and the drive pulley had backed out and damaged the cover and belt had come off. Reseated everything but the drive pulley, cover, belt and suspension are damaged need to be replaced. Call customer when parts are available.; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11409708 (Cover) and 1 W11396716 (Suspension)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Manassas, Virginia 20111
Richard B.
Job Details:
07/13/2023
"CX complant. Washer making a banging noise. Inspected unit and found unit is making a banging noise when in high speed spin. CX has video .nit was iin a wash cycle. Found sound is coming from hose slap on rear of unit when spinning. Tied hoses with a zip tie and put unit in a spin cycle to conferm issue is resolved. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Carlisle, Pennsylvania 17013
Andrew S.
Job Details:
07/13/2023
Cx complaint is that the unit frosted over since the last repair. Upon arrival I found that the unit was shut off. I repowered the unit and ran test 6 and found that the bimetal was open. I then tested the circuit at the control and found it to resd OL. I am ordering the evap fan/harness. Please contact cx when the parts are avialable to schedule the return visit.; ordrng 1 W11224591 (Evap Fan/ Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Catonsville, Maryland 21228
Robert L.
Job Details:
07/13/2023
"upon arrival only plastic for console ordered, needs ui housing, ordering ui housing (10+wisable); ordrng 1 W11460962 (ui housing)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Millsboro, Delaware 19966
Frederick R.
Job Details:
07/13/2023
CX complaint is WM stuck in sensing. Inspecrted/tested and found unit is working properly. The problem CX is having is the unit making the noise when it is sensing and the CX's neice opening and closing the lid while unit is going throiugh cycle. I showed CX five times that you have to press the start button again after opening lid and explained the use and care of machine. WM is working as designed. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lewes, Delaware 19958
Frederick R.
Job Details:
07/13/2023
CX complaint is cooling issues. Evap froze over solid upon ispection. Replaced evap harness per prior diagnosis. Ran test 13 to verify the heater activated and it did. Defrosted evap and put back together. Fridge is now working as designed. Job is complete
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Rehoboth Beach, Delaware 19971
Frederick R.
Job Details:
07/13/2023
"CX complaint is no power on dryer. Onspected/tested and found 120/20240vac at outlet and terminal block. 120vac to control but nothing working. Lights will light up on UI as if it were running but control just clicks. Replaced control from pre-id and no change. You can get motor to activate briefly in diagnostics but it makes a loud gringing noise then shuts off. Ordering harness, motor and blower wheel. Cannot reschedule at this time due to part availabilty. Only one harness in stock; ordrng 1 W11591410 (harness) and 1 279827 (motor!dryer) and 1 WP694089 (wheel)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Frankford, Delaware 19945
Frederick R.
Job Details:
07/13/2023
Replaced gearcase per prior diagnosis. After repair I put back together and calibrated. WM is now working properly. Job is complete
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Alexandria, Virginia 22315
Lloyd B.
Job Details:
07/13/2023
Cx complained of an error. Installed new valve and tested and it now fills with hot and cold water with no leaks or errors. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Virginia Beach, Virginia 23455
Branden R.
Job Details:
07/13/2023
"cx complaint unit making grinding noise , checked unit and found unit will need blower wheel and motor for repair also ordering rollers just incase but all the noise coming from blower wheel rubbing on housing . ordering all parts for repair .; ordrng 1 WP697772 (blower) and 1 WPW10211911 (blower housing) and 1 W11364931 (Drive Motor)"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Virginia Beach, Virginia 23455
Branden R.
Job Details:
07/13/2023
"cx complaint door not properly shutting , checked unit and found gasket unseated from door at the bottom causing door to not shut . steamed gasket and reseated into frame . tested door and everything checked good . unit is running as designed . cx agreed ."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Elkton, Maryland 21921
Taylor F.
Job Details:
07/13/2023
"Cx complaint is unit not starting cycles. Replaced control from previous diagnosis, tested unit in diag as well as a quick wash. Unit is working as designed. Job is complete."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near North East, Maryland 21901
Taylor F.
Job Details:
07/13/2023
"Cx complaint is unit not completing cycles. Tested inspected and verifed complaint. Found the inlet valve to be defective and unit had f8e1 error code. Replaced the valve from VS and cx paid in full by check. Job is complete.; ordrng 1 W11038689 (valve TF VAN STOCK), used 1 W11038689 (VALVE TF VAN STOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near North East, Maryland 21901
Taylor F.
Job Details:
07/13/2023
Cx complaint is unit making a loud humming noise. Tested inspected and verifed complaint. Found the evap fan housing to be loose causing a vibrating noise. Corrected housing and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Pasadena, Maryland 21122
Alexander D.
Job Details:
07/13/2023
"replaced valve, fill tube and icemaker. tested unit. unit is now working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB06
Near Mechanicsburg, Pennsylvania 17055
Fred G.
Job Details:
07/13/2023
"cx complaint RC isnt cool. inspected unit and first took temps and found 0 degrees FC, 44 degrees RC. I found Evap fan was not coming on. I removed evap cover and found a full frost pattern. I then found 122.3vac to evap fan but fan was not coming on. unit needs fan motor to correct issue. scheduled cx for 7/17/23; ordrng 1 WP2315539 (evap fan motor)"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW0
Near Dover, Pennsylvania 17315
Fred G.
Job Details:
07/13/2023
"arrived to cx home and found the inlet thermistor was to be on the ticket and wasnt. unit needs thermistor to correct issue. reordering part, please contact cx once part is in to schedule a return visit with a 2 tech; ordrng 1 WP8577274 (inlet thermistor)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near York, Pennsylvania 17404
Fred G.
Job Details:
07/13/2023
cx complaint unit stops mid cycle. cx had the unit in the stopped state when i arrived. unit was on spin and the unit was sitting doing nothing. I canceled cycle and entered diag and found f8e1. cleared code and ran manual water dipsensing and found both hot and cold water was dispensing slowly. if the unit takes longer then 8-10 mins to fill unit will time out and stop cycle. replaced inlet valve and actuator found now dispenses as design. can a quick wash and found when unit was draining to go into a spin it never stopped draining. called TL to report finding. unit needs control due to a pressure related issue. once part is approved please reach out to cx and set up a return visit. qad; ordrng 1 W11608058 (control)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near York, Pennsylvania 17402
Fred G.
Job Details:
07/13/2023
"cx complaint unit is not cleaning clothes. inspected unit and entered diag an found f7e6. cleared code and ran auto test and found when unit agitates the agitator wasnt really moving. removed it and found the plastic teeth have failed. I also found belt noise when unit was spinning. unit needs drive motor, agitator, blet and cam to correct issue. once approved please reach out to cx and set up a return visit.; ordrng 1 W10890624 (drive motor) and 1 W11239857 (belt) and 1 W10721967 (cam) and 1 285565 (agitator)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Windsor, Pennsylvania 17366
Fred G.
Job Details:
07/13/2023
cx complaint unit is making noise while in a spin cycle. entered diag and found 0 saved codes. ran auto test and found when unit when to agitate it noise was heard from under unit. lifted unit up and found splutch nut came loose. was able to replace splutch and tested unit. unit now checks good.
We serviced a
WHIRLPOOL DRYER
Model wed8000dw4
Near North East, Maryland 21901
Taylor F.
Job Details:
07/13/2023
Cx complaint is unit and surrounding area very hot. Found the vent to be unhooked from the back of the dryer. Corrected vent and unit is now working as designed. Job is complete.
We serviced a
JENN-AIR RANGE
Model JGRP436WP01
Near Bethesda, Maryland 20817
Roberto I.
Job Details:
07/13/2023
Replaced part and tested bake/start several times. The unit preheated and worked as designed. Collected $125
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Ruther Glen, Virginia 22546
Thomas B.
Job Details:
07/13/2023
Cx complaint unit is not working properly inspected unit found unit is operating normally cx wasn't sure how the tops worked with the dual elements cx was only using single didn't know how to operate the dual or how they functioned educated cx on proper use and Care tips unit works properly
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Bethesda, Maryland 20817
Roberto I.
Job Details:
07/13/2023
"CX complaint unit not finishing cycles, indicator lights around knob randomly blinking and display randomly turning off.Ran test mode, found no errors. The unit worked ok trough all test cycle. Ran a UI test, found no issues. Based on the cx complaint, the issue seems to be the UI. Possible glitch or issue with the UI, But the unit is working fine at the moment. Quoted UI replacement in case the issue comes back. quoted repair $482.92, with $110 labor for Control panel W10911042 replacement. No repair at the moment. Collected $120 with check; ordrng 1 W10911042 (control panel)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Charlottesville, Virginia 22903
Kyle A.
Job Details:
07/13/2023
Cx complaint of unit not always spinning out clothes. Did confirm and found that unit is making a buzzing sound due to capacitor hanging down. Reseated capacitor mount and connector and unit is now as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Midlothian, Virginia 23114
Joseph D.
Job Details:
07/13/2023
cx complaint unit dripping by grill area confirmed complaint found freezer door not sealing properly adjusted freezer door hinge and leveled unit sealing properly no longer leaking
We serviced a
AMANA RANGE
Model AER6303MMS0
Near ,
Justin W.
Job Details:
07/13/2023
cx complaint unit not boiling water or frying chicken correctly. checked unit to find burners heating correctly. unit working as designed calling techline to document at 8
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Chesapeake, Virginia 23322
Austin D.
Job Details:
07/13/2023
"came out to check the unit and found that the coil was frosted over. called the manufacturer and they advised me if the thermistor is in range and the element is good that it only leaves the control as the issue. not sending voltage to the heater on its own only in manual mode. therefore, the unit needs a new control. quoted cx for repair.; ordrng 1 W11496884 (control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chesapeake, Virginia 23322
Austin D.
Job Details:
07/13/2023
came out to resolve the issue. noticed the unit made some abnormal noises during the cycle. checked underenath and found no oil from gearcase. all other major components checked out ok. ordering a gearcase to help with the noise. the gearcase failing will have the unit continously try to spin out the load. add water and then try again until it feels it spun them out enough. parts on order. will return once the parts come in.; ordrng 1 W11449840 (gearcase) and 1 W11283592 (motor) and 1 W11481722 (actuator) and 1 W11395618 (capacitor) and 1 W10721967 (drive clutch) and 1 W11239857 (belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Gloucester, Virginia 23061
Justin W.
Job Details:
07/13/2023
cx complaint unit not cooling. checked unit to find defrost heater not cycling due to brown wire unseated from connector. thawed evap and replaced heater tested unit working as designed
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Yorktown, Virginia 23693
Lucas R.
Job Details:
07/13/2023
"cx complaint front burners not working, checked unit found improper air flow through front burner heads, LF knob no longer seating to manifold, advised cx office would contact upon approval.; ordrng 2 WPW10256028 (burnr-head)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Gloucester, Virginia 23061
Justin W.
Job Details:
07/13/2023
"cx complaint water leaking from ice door. arrived to be notified water is not hooked up to unit at this time, ice maker turned off already to not damage component running unit without water. found air leaking passed ice door. ordering ice door to complete repair. while looking over unit found what looked to be a deck screw lodged in drain successfully removed.; ordrng 1 W11423781 (ice door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Mechanicsville, Virginia 23116
Thomas B.
Job Details:
07/13/2023
Cx complaint unit is not working properly inspected unit found freezer is not freezing refrigerator section is cool 46 degrees freezers at 25 degrees ordering the compressor and drier ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)