We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGK00
Near Virginia Beach, VA 23455
Austin D.
Job Details:
10/19/2022
came out to replace the door. disassembled the unit as needed. replaced the door and tested operation. unit is good to go. cx is upset that i am not taking the old door with me. advised her that there is no room in my van and that is why we have them shipped directly here and if they have any issues to please call the office.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Bethesda, MD 20816
Roberto I.
Job Details:
10/19/2022
"Replaced parts, unit tested ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Richmond, VA 23223
Chris B.
Job Details:
10/19/2022
repaired cabinet unit sealed and working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Henrico, VA 23231
Chris B.
Job Details:
10/19/2022
cx comp unit will not make ice inspected unit found 120v at valve and valve not working unit will need valve W10865826 collected 120 sc cx could not provide pop
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Dumfries, VA 22025
Robert W.
Job Details:
10/19/2022
CX complaint is the door isnt sealong. Inspected unit and found the RC door not sealing properly sealed door and unit is working properly.
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Aldie, VA 20105
Daniel J.
Job Details:
10/19/2022
water leaking from washer when in use drain pan full of standing water removed washer front panel with door found large amount of holes in bellow checked hose connections nothing loose repalced bellow used shop vac to remove as much water as possible ran quick wash checked for leaks none present water damge to kitchen ceiling
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJB00
Near Washington, DC 20008
Mitchell H.
Job Details:
10/19/2022
cx complaint unit not cooling. go to unit. pulled leaking evap out and installed new one. installed new compressor and went to vaccume unit down and found no power in whole apartment. informed owner and he tried to get it back on but was not able to in time. so i filled unit and informed cx unit should be okay and whenever he gets power back to monitor it and mkae sure its cooling. otherwise i could not do anything welse. job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Bethesda, MD 20816
Roberto I.
Job Details:
10/19/2022
"Replaced parts, both dispensers tested ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Midlothian, VA 23112
John P.
Job Details:
10/19/2022
"Tested unit was unable to duplicate noise, removed rotor saw no signs of rubbing ran unit for 30 minutes was unable to duplicate noise verified roter not hitting drain pan unit currently working as designed advice CX to video next time it happens since it doesn't happen all the time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Kents Store, VA 23084
Kyle A.
Job Details:
10/19/2022
Installed parts and raised fc temp 3 degress. Unit icemaker cycles as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Crozet, VA 22932
Kyle A.
Job Details:
10/19/2022
Evacuated 134 and cut out evap only to find the back wall liner is melted through. Called techline and they have deemed unit unrepairable.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Crozet, VA 22932
Kyle A.
Job Details:
10/19/2022
Evacuated 134 and cut out evap only to find the back wall liner is melted through. Called techline and they have deemed unit unrepairable.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Darlington, MD 21034
Neil H.
Job Details:
10/19/2022
spoke with tech line about all the service visits and the issues of the u.i. hanging off when delivered and the top panel in the rc tech line showed no calls reported from jarvis and only seen the parts replaced led driver and the hinges and cams told to tell cx's to call customer care for replacement of unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Darlington, MD 21034
Neil H.
Job Details:
10/19/2022
spoke with tech line about all the service visits and the issues of the u.i. hanging off when delivered and the top panel in the rc tech line showed no calls reported from jarvis and only seen the parts replaced led driver and the hinges and cams told to tell cx's to call customer care for replacement of unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Waldorf, MD 20603
Robert A.
Job Details:
10/19/2022
Cx complaint that the unit is not making ice. I inspected the unit and confirmed the complaint. I attempted a harvest cycle and the IM did not respond at all. The IM switch is in the 'on' position. I replaced the IM and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Waldorf, MD 20603
Robert A.
Job Details:
10/19/2022
Cx complaint that the unit is not making ice. I inspected the unit and confirmed the complaint. I attempted a harvest cycle and the IM did not respond at all. The IM switch is in the 'on' position. I replaced the IM and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Arlington, VA 22207
Carl R.
Job Details:
10/19/2022
"Cx complaint is, Display control problem.Microwave display panel a number is fading. Removed power from unit and removed cover and original console and control parts. Installed new controller parts and console. Unit working properly."
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Arlington, VA 22207
Carl R.
Job Details:
10/19/2022
"Cx complaint is, Display control problem.Microwave display panel a number is fading. Removed power from unit and removed cover and original console and control parts. Installed new controller parts and console. Unit working properly."
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Ruckersville, VA 22968
Kyle A.
Job Details:
10/19/2022
Cx complaint of unit not completing cycle. Did confirm hot valve read open. Replaced valve and tested unit and unit is now as designed.
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Ruckersville, VA 22968
Kyle A.
Job Details:
10/19/2022
Cx complaint of unit not completing cycle. Did confirm hot valve read open. Replaced valve and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYM1
Near Herndon, VA 20170
Jason A.
Job Details:
10/19/2022
"CX complaint DW not getting water. Found unit fils to correct war leven. Wash motor maes noisey, CX declined further repair"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYM1
Near Herndon, VA 20170
Jason A.
Job Details:
10/19/2022
"CX complaint DW not getting water. Found unit fils to correct war leven. Wash motor maes noisey, CX declined further repair"
We serviced a
WHIRLPOOL OVEN
Model WFG374LVS1
Near Fairfax, VA 22033
Richard B.
Job Details:
10/19/2022
"CX complant. Oven dosent start , Prior diagnosis found unit needs bake igniter. Installed bake igniter and tested unit severl times with CX . Unit working as designed. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFS25EWMS10
Near Richmond, VA 23233
Jerod R.
Job Details:
10/19/2022
replaced valve and thawed out res. unit is now fully functional
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Ellicott City, MD 21043
Dustin F.
Job Details:
10/19/2022
"CX complaint: RC freezing up and not cooling.Replaced Evap Fan Harnass per previous tech, put unit into test 3 to test evap fan, then tested all thermistors and did test 4 compressor and evap test to confirm cool air being moved. unit is working as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS00
Near Fairfax, VA 22030
Demonte S.
Job Details:
10/19/2022
Inspected the unit. Found that the cx has two complaints on the unit. Cx is saying when Dispensing Water it only Dispense for 2 seconds then stop / Water was leaking behind the unit. Found that the Hinge Cover is broken. Per Whirlpool to replace the Hinge Cover & Door Reed. Called Whirlpool. Per Whirlpool Techline this isn't a Seal System issue. Checked the Refrigerator Temperatures. Refrigerator is reading 37.5 Degrees. Freezer is reading 1.1 Degrees. Per whirlpool this issue about the pipes freezing in the rear of the unit can be caused by a Defrost issue or high moisture in the cx house. I was told to put Perma Gum on the 5/16 line to the Compressor line at the cabinet. ( Was instructed to take it off of the Coupler on the Compressor.) If the cx calls back order the Hinge = W11199487 & Door Switch = W11221357. If the cx calls back order these parts.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Arlington, VA 22203
Christian C.
Job Details:
10/19/2022
Installed heating element. Tested unit no errors and no leaks.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Reston, VA 20191
Jason A.
Job Details:
10/19/2022
Replaced DW htr element per TSP W11540964 & S17304. Ran test wash before pushing DW back into cabinet. Start NORMAL cycle. Unit is advancing. NO LEAKS > JJ
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Glen Allen, VA 23060
Jonathon C.
Job Details:
10/19/2022
"cx complaint, clunking during operation. tested unit, cx pointed out sound during spin cycle. found hoses banging against the wall. adjusted hoses. tested unit, unit working as designed. job is complete."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Oakton, VA 22124
Demonte S.
Job Details:
10/19/2022
"Installed the Gearcase, Splutch, Agitator & Rotor. Tested the unit. No Leaks. Unit is working as Designed."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Windsor, VA 23487
Anthony D.
Job Details:
10/19/2022
cx complaint iof long wash time checked unit found severe damage to unit from install that cx did not see due to installer from lowes being rude and telling cx they could not be in the room while he installed it and then left without notifying the cx advised cx to take this up with lowes and to call whirlpool customer service to try and get new washer before attempting to install parts on badly damaged unit cx agreed and said they would try to get replaced before attempting to fix
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Windsor, VA 23487
Anthony D.
Job Details:
10/19/2022
cx complaint iof long wash time checked unit found severe damage to unit from install that cx did not see due to installer from lowes being rude and telling cx they could not be in the room while he installed it and then left without notifying the cx advised cx to take this up with lowes and to call whirlpool customer service to try and get new washer before attempting to install parts on badly damaged unit cx agreed and said they would try to get replaced before attempting to fix
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Alexandria, VA 22309
Lloyd B.
Job Details:
10/19/2022
Cx complained the oven did not run. Inspected the unit and found the motor does not run. The house is disgusting and I refuse to lay on his floor and touch anything in the home.
We serviced a
WHIRLPOOL ICE MAKER
Model KUIX335HBL00
Near McLean, VA 22101
Carl R.
Job Details:
10/19/2022
"Cx complaint is, IM makes screeching noise. Looked at unit. It was unplugged talked with cx and he turned unit back on. No noise was heard. Informed unit that he needs to allow the unit to run, record sound then call back. No parts needed at this time."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Aldie, VA 20105
Daniel J.
Job Details:
10/19/2022
heater project s17304 removed old gold heating element installed silver capped element ran diag checked for leaks none present reinstalled unit
We serviced a
MAYTAG REFRIGERATOR
Model MSF25D2EAB00
Near Fort Washington, MD 20744
David J.
Job Details:
10/19/2022
CX complaint water filter is stuck in housing. Arrive to unit and found issue. Removed water filter and found that black cap for end of filter is broken. Customer is going to purchase their own filter cap. Reinstalled filter tested to make sure unit is working properly. Unit is now working as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Waldorf, MD 20602
Robert A.
Job Details:
10/19/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JW0
Near Chesapeake, VA 23324
Austin D.
Job Details:
10/19/2022
cx showed proof of purchase but when pulling the unit out i noticed an infestation of roaches behind the unit. advised the cx about them and how it will void the warranty and no parts can be installed until it has been proeprly exterminated. i advised her if we come back and there are still any signs of bugs we unfortunately will bot be able to proceed. cx agreed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0B
Near Dumfries, VA 22026
Robert W.
Job Details:
10/19/2022
Replaced chute cleared ice and added adhesive unit tested and is working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Gainesville, VA 20155
Daniel J.
Job Details:
10/19/2022
installed parts per notes steamed out ice build up on last vist no ice reformed on this vist
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ02
Near North Potomac, MD 20878
Justin S.
Job Details:
10/19/2022
cx says the unit was making noise like the door was open when the door was closed. says the lights were not coming on when they opened the door until after a few minutes. the unit has not had a problem for 3 days though. the unit is turning all the lights on when i open the doors now and the lights go off with the door switches activated. left the door open to get the door alarm to sound and the unit is activating the door alarm speaker. no frost build up on back wall and cx says the unit has been cooling good. ran test 3 and can feel air flow. test 36 has good air flow. test 56 has no errors. test 38 the unit is heating in defrost. cannot recreate problem. reset power to the unit and the unit is now good
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ
Near Gaithersburg, MD 20878
Julian H.
Job Details:
10/19/2022
CX complaint about rf burner always going on high not matter temp selected confirmed issue found a problem with rf switch ot controlling temp replaced from preid & working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Virginia Beach, VA 23456
Branden R.
Job Details:
10/19/2022
"came out for repair , replace all parts needed for repair , tested unit and all major componets are running as designed ."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near McLean, VA 22101
Carl R.
Job Details:
10/19/2022
"Cx complaint is, not pumping water or starting. Pulled unit from underneath counter top and removed lower rack and spray arm and door panel. Removed harness and pulled sump from underneath dishwasher with harness. Installed new harness with sump. Installed door panel. Put unit back underneath counter top andbran unit on test cycle. Unit ran properly. Unit working properly."
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Hampton, VA 23669
Carl A.
Job Details:
10/19/2022
"cx complaint of tub not turning,checked unit to find belt had come off of pulleys, reseated belt on puleeys and also the cx ask to have door revers,revse door tested unit works as designed"
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Reston, VA 20191
Jason A.
Job Details:
10/19/2022
CX complaint WASHEF does nof draub . Drain pump has good resistance & 120VAC. Cleared filter & blockage.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Alexandria, VA 22309
Lloyd B.
Job Details:
10/19/2022
Cx complained of weird temps. Installed new control and set to factory settings. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Alexandria, VA 22307
Lloyd B.
Job Details:
10/19/2022
"Cx complained the units door did not close. Inspected the unit and found that with the racks out, the door closed. Put the racks back in and tested and the door closed. Something was impeding. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC36QMS03
Near Norfolk, VA 23518
Zachery R.
Job Details:
10/19/2022
"cx complaint unit beeps, checked unit. unit beeps then compressor turns off as well as evap fan and UI. ran diags, unit beeps during step 3 evap fan motor, does not beep during any other step. fc at -3 degrees, rc at 39 degrees, control has constant 122vac, travis was advised to replace control, control NLA, advised cx to contact kitchen aid with sr#. advised ticket open for 30 days. cx paid in full."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Hampstead, MD 21074
Brian R.
Job Details:
10/19/2022
came out and replaced arm. had to bail out 2 buckets of ice and clean unit out as unit just kept making ice. unit now checks. job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRF560SEHZ
Near Falls Church, VA 22046
Carl R.
Job Details:
10/19/2022
"Cx complaint is, The on/off wire lever on the ice maker has come off, and needs to be reattached and/or replaced. Removed freezer door and reinstalled bail arm. Unit working properly. No parts needed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Alexandria, VA 22302
Christian C.
Job Details:
10/19/2022
Cx complaint unit is not washing. Inspected unit no errors. Ran through diag. Unit filled but when supposed to wash no noise. Unit drained at the end. Installed sump assembly. Tested unit. No errors. Motor came on. No issues. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Brandywine, MD 20613
David J.
Job Details:
10/19/2022
Cx complaint door does not stay sealed. Inspected unit and found gasket defective. Removed and replaced gasket as stated by previous tech. Used heat to form gaskets and made sure seals were good. Unit is now working as intended. JOB COMPLETE
We serviced a
WHIRLPOOL OVEN
Model WFE505W0JS
Near Goochland, VA 23063
Jerod R.
Job Details:
10/19/2022
replaced ordered pats and tested unit is now fully functional
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Alexandria, VA 22308
Lloyd B.
Job Details:
10/19/2022
"Cx complained the unit did not wash. Cx's husband pulled it out slightly prior. Installed new motor and tested and it now fills, washes and drains. Job complete"
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Alexandria, VA 22309
Lloyd B.
Job Details:
10/19/2022
"Cx complained the unit did not heat correctly, neither oven. Inspected the unit and with a thermocouple thermometer, let the unit cycle 4 times and divide by 4 to get an average of 375 degrees for the top oven and an average of 376 degrees, both ovens tested with only 1 rack in, thermocouple in foil in the middle, see pics. Explained all to tech support and they documented. "
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Forest Hill, MD 21050
Neil H.
Job Details:
10/19/2022
cx complaint unit not advancing through cycle replaced gearcase rotor and stator clutch unit checked good.
We serviced a
MAYTAG MICROWAVE
Model MMV4207JZ00
Near Springfield, VA 22153
Lloyd B.
Job Details:
10/19/2022
Cx complained the unit did not power on. Inspected the unit and found the fuse was open. Installed new fuse and closed the door and it did not pop. Ran some water for 45 seconds and it heats as designed. Job complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Goochland, VA 23063
Jerod R.
Job Details:
10/19/2022
"testedn unit ,unable to duplicate issue"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB04
Near Silver Spring, MD 20904
Shawn D.
Job Details:
10/19/2022
replaced compressor drier coupler then vacumed unit down and held for 10 minutes then filled to 1.69 oz and is building presssure slowly im at 18 inch vacume and i hear the freon flowing through evaporator. told cx give it 24hours to cool and if it does not to call us back.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Waldorf, MD 20602
Robert A.
Job Details:
10/19/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Springfield, VA 22151
Carl R.
Job Details:
10/19/2022
"Cx complaint is, Grinding or Rubbing Noise - Top Load Washer. Unplugged unit and tilted unit back to gain access to cam , belt. and actuator. Removed cover, and cam, belt, and actuator. Installed new can, belt and actuator and cover ran a rinse spin for testing and a drain spin. No abnormal sounds. Unit working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Springfield, VA 22152
Lloyd B.
Job Details:
10/19/2022
Cx has a unit that needed the upgraded heater. Installed new element and the unit shall heat and not leak. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Great Mills, MD 20634
Robert A.
Job Details:
10/19/2022
"Cx complaint that the unit is not reaching temp but flashing a 'F3' error code. I inspected the unit and confirmed the complaint. I preheated the unit to 350 degrees, about 2 min later the 'F3' code flashed and it constantly beeped. I checked the ohms reading for the sensor and it was good (1.22K ohms). I replaced the sensor because the connector was a little more loose than normal. I preheated again, same thing. I checked the harness to the control and found the wire being pinched against the frame. I repaired the wire and tested the unit twice for the cx. It preheated to 350 degrees, then 400 degrees as well. The unit is now working as designed."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW
Near Springfield, VA 22153
Lloyd B.
Job Details:
10/19/2022
Cx complained the unit did not operate. Inspected the unit and found that it hums 3 times before going to done. Spun the tub by hand and there was a noise. Lifted the unit and the pulley was loose. Tightened the bolt and tested and it now operates as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Earlysville, VA 22936
Kyle A.
Job Details:
10/19/2022
Updated heater as per service notice. Found unit had been leaking and has rotted out the support board underneath. Took pictures but unit now operates as designed.
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Murrells Inlet, SC 29576
Jason T.
Job Details:
10/19/2022
"Installed control-panel, verified all unit functions for proper operation...working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Alexandria, VA 22310
Lloyd B.
Job Details:
10/19/2022
"Cx complained the unit did not drain. inspected the unit and found the drain pump was hot andn ot spinning. installed new drain pump and tested and it now fills, washes and drains with no leaks. Job complete"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Avenue, MD 20609
Robert A.
Job Details:
10/19/2022
"Cx complaint that the unit is not drying at all. I inspected the unit to confirm the complaint. I found the unit tumbles and heats fine, but has very poor airflow. I removed the duct line from the unit and the airflow was great. I reconnected the duct line and checked the exterior exit of the line and there was no air coming out at all. The house needs the duct line cleared for optimal drying. The unit is working as designed the home's duct line being clogged is the issue."
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Chesterfield, VA 23838
John P.
Job Details:
10/19/2022
"CX complaint unit shaking found unit with only f5e2 error code, tested unit with nothing in it no abnormal vibrations, did find once putting clothes in unit and unit would spin could feel vibrations being transferred through floor causing unit to shake, advised CX since unit is on 2nd floor may want to add plywood under unit to better disperse weight to help with vibrations. Can feel and see dryer shacking when unit is in spin with clothes."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bel Air, MD 21014
Neil H.
Job Details:
10/19/2022
cx complaint unit not draining cx on well water and he mentioned pressure issues with the water i tested unit low fill error was present but unit filling now but over time of a cycle where unit fills drains pressure goes down and causing filling/cycling issues. plumber would be needed if happens again due to pressure and causing washer issue.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bel Air, MD 21014
Neil H.
Job Details:
10/19/2022
cx complaint unit not draining cx on well water and he mentioned pressure issues with the water i tested unit low fill error was present but unit filling now but over time of a cycle where unit fills drains pressure goes down and causing filling/cycling issues. plumber would be needed if happens again due to pressure and causing washer issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Middletown, DE 19709
Frederick R.
Job Details:
10/19/2022
CX complaint is intermittent frost in FC and FC handle loose. Inspected and found no frost in FC. CX says it only happenes occassionally. Explained to CX the proper way to open FC from center of handle to avoid door not closing properly. Allso tightened all handles on unit. Working as designed. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Dover, DE 19901
Frederick R.
Job Details:
10/19/2022
"CX complaint is lid wont close. Replaced lid, both hinges and strike per prior diagnosis. Unit is now repaired and is functioning properly. Job is complete"
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMHS120ESS11
Near Baldwin, MD 21013
Neil H.
Job Details:
10/19/2022
replaced the blower unit checked good no noise
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Kingsville, MD 21087
Neil H.
Job Details:
10/19/2022
replaced ice maker and tested the found prior ice maker was over filled frozen in the i/m the new one cycled/twisted and filled normal.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Littlestown, PA 17340
Sal R.
Job Details:
10/19/2022
"Per the previouse tech, I was able to access and replac ethe Heating element due to Technical Service Pointer #: W11540964 . I also replaced the sump & motor due to damage form the Element leak. UNit test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Milford, DE 19963
Frederick R.
Job Details:
10/19/2022
CX complaint is DW not washing dishes. Replaced pump/motor from prior diagnosis. Tested unit after repair and it is now working properly. No leaks. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Myrtle Beach, SC 29572
Jason T.
Job Details:
10/19/2022
"Cx complaint, not cooling-freezing properly, found unit temps at 6 degrees in the freezer, 36 degrees in the fridge, verified a full frost pattern on the evaporator. Ran factory test to verify all unit functions, set unit to an 8hr defrost, verified proper air flow, cooling-freezing, unit is working as designed."
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Vienna, VA 22181
Jason A.
Job Details:
10/19/2022
CX complaint RANGE COOKTOP FL & FR cooktop burners doesnt light. Found spark is arcing to the sides of burner bases. Align & Adjust burner bases. Test ALL cooktop burners ignite within 1-2 sparks > JJ
We serviced a
JENNAIR REFRIGERATOR
Model JF36NXFXDE00
Near Ashburn, VA 20147
Ezra M.
Job Details:
10/19/2022
installed ice maker. cycled normally.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Aldie, VA 20105
Ezra M.
Job Details:
10/19/2022
"frost in freezer. bottom of door gasket has small section not sealing. used heat gun to reshape gasket, removed ice and frost blocking rail, door sealing properly"
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMHC319ESS5
Near Fairfax, VA 22031
Jason A.
Job Details:
10/19/2022
CX complaint OTR MW doesnt extract fumes. Test no errors & fans run. Checked installation & configuration & damperopens > JJ
We serviced a
WHIRLPOOL MICROWAVE
Model KMBP100ESS20
Near Aldie, VA 20105
Ezra M.
Job Details:
10/19/2022
"no interior light.found lamp failed. replaced lamp, light working properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Vienna, VA 22180
Jason A.
Job Details:
10/19/2022
Replaced DW htr element per TSP W11540964 & S17304. Ran test wash before pushing DW back into cabinet. Start NORMAL cycle. Unit is advancing. NO LEAKS > JJ
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Milford, DE 19963
Andrew W.
Job Details:
10/19/2022
Arrived to cx address for complaint of the washer leaking water. cx met at the door and stated the unit was working after repair. job complete
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Damascus, MD 20872
Ricardo S.
Job Details:
10/19/2022
"Replaced parts, unit tested ok.."
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Clarksburg, MD 20871
Ricardo S.
Job Details:
10/19/2022
"Cx complains about freezer door not closing properly, inspected unit and found condensation in front of light, installers never removed plastic shipping clips and that is why door does not close all the way and was leaking air."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Huntingtown, MD 20639
David J.
Job Details:
10/19/2022
CX complaint LED light was flickering and dimming the whole unit. Arrive to unit and inspected and found complaint. Found one LED underneath icemaker was dim removed and replaced with new LED module. Lights are all now bright and working properly. Call Techline to document the findings. Unit is now working as designed. Job complete. Used old sr#
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Charlottesville, VA 22911
Kyle A.
Job Details:
10/19/2022
Cx complaint of freezer not sealing properly. Did confirm and found gap in between liner and case at lower left of the freezer door. Filled gap with silicone and adjusted the doors. Unit now seals as designed.; used 1 8201711 (Silicone) from stock
We serviced a
JENN-AIR COOKTOP
Model JGD3430BS00
Near Fairfax, VA 22030
Richard B.
Job Details:
10/19/2022
"CXZ complant. Burner dosent adjust , Prior diagnosis found manifold and regulator is needed. Installed both parts and tested unit. Unit is working as designed, Job completed, RB"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Dumfries, VA 22026
Robert W.
Job Details:
10/19/2022
Replaced interlock kit unit is working properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Haymarket, VA 20169
Daniel J.
Job Details:
10/19/2022
per notes installed console tested heating in oven after and was able to stop unit working
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM2
Near Richmond, VA 23227
Jonathon C.
Job Details:
10/19/2022
"cx complaint, dispenser not dispensing. replaced parts per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Fairfax Station, VA 22039
Demonte S.
Job Details:
10/19/2022
"Inspected the unit. Found that the cx is saying that the Freezer has Iced up again. Checked the Freezer Section, found that the Evaporator is Iced Over half way. Checked the Thermistor. I'm getting 7.9 K Ohms. Ran Service Diagnostics Test on the unit to make sure Heater is activating. Ran Service Test 5 - Heater Element Test. Heater is activating. Installed new Thermistor. Unit is starting to Cool. Unit is working as Designed. Cx paid by Card. Cx is paid in full. If the cx calls back we will need to a Drain and Full on the Compressor. Parts that we will need is Drier = Wpw10143759 & Coupler = W11506635. Don't go without parts."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LM1
Near Haymarket, VA 20169
Daniel J.
Job Details:
10/19/2022
dishwasher door handle not seated flush and loose on right side removed realigned handle and seated so it was flush and seating securely agaisnt panel
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LM1
Near Haymarket, VA 20169
Daniel J.
Job Details:
10/19/2022
dishwasher door handle not seated flush and loose on right side removed realigned handle and seated so it was flush and seating securely agaisnt panel
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAHM
Near Washington, DC 20002
Marc M.
Job Details:
10/19/2022
"cx complaint unit leaking. inspected unit and foud no signs of water at the inlet valve or any of the drain oriented components. during pumpping found no leaking at sump or door seal. drain unit fully and again no leak under cabinet/sink area. unit appears to be operating as normal. no leaks, pics taken."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Alexandria, VA 22315
Lloyd B.
Job Details:
10/19/2022
Cx has a unit that needed the upgraded element. Installed new heater and the unit shall heat and not leak. Job complete
We serviced a
FORD VAN
Model BC117
Near Chester, VA 23836
Chris B.
Job Details:
10/19/2022
swapped both front tires