We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Owings, MD 20736
Shane B.
Job Details: 05/04/2023
"cx complaint is the unit not running. display screen powers up correctly and displays correct time for cycle but when door is closed the screen goes blank, unit makes a clicking noise and lights flicker. nothing runs. same happens when trying to enter diagnostic mode. i inspected terminal box and found the block and wriing from house are damaged. they have had a thermal event. wiring on the house side is melted and will have to be cut back. terminal block is damaged but harness on unit side looks fine. ordering terminal block, washers and screws. schedule when available.; ordrng 1 W11573809 (terminal block) and 4 WP3378128 (washer)s and 4 WP3400014 (screw)s"
We serviced a
KITCHENAID ICE MAKER
Model KUIX505ESS2
Near Chesapeake, VA 23320
Austin D.
Job Details: 05/04/2023
"cx complaint the unit is not making ice as it should. checked the unit and found that the valve is clogged not allowing enough water in during the valve test. this is making the unit make very thin ice that then the ice will melt on the evap grid. therefore, ordeirng a new valve and recirculation pump to resovle the issue. will return on 5/11/23 to resolve the issue.; ordrng 1 W11542867 (recirculation pump) and 1 W10897719 (inlet valve)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Moyock, NC 27958
Branden R.
Job Details: 05/04/2023
cx complaint the lcd screen is showing red lines as soon as you hit the power button checked unit and found ui DOA . found control sending proper vdc to ui but nothing lights up . replaced with pre id ui and tested all major componets are now running as designed .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Herndon, VA 20170
Simon
Job Details: 05/04/2023
"CX complaints not cooling .control replaced ,programmed unt start working properly SZ"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Chesapeake, VA 23323
Zachery R.
Job Details: 05/04/2023
"cx complaint unit not completing cycles, and wet clothes whenever unit does finish cycle, checked unit, no faults stored. calibrated and tested, come to find oil leaking from bearing onto clutch, ordering all parts needed to complete repair. advised cx she will be contacted for return visit.; ordrng 1 W11454372 (gearcase) and 1 W10721967 (drive pulley) and 1 W11611297 (belt) and 1 W10528947 (hub) and 1 W11217817 (suspension)"
We serviced a
WHIRLPOOL DRYER
Model WED5100VQ1
Near Germantown, MD 20874
Ricardo S.
Job Details: 05/04/2023
"Cx complains that the unit not heating at all, inspected unit, terminal block receives 216 vac, heater, thermal fuse and cut off thermostat cks ok, i ran normal cycle and no power to the heater, faulty centrifugal switch on motor..unit need parts, CX DOESN'T WANT TO CONTINUED WITH THE REPAIR; ordrng 1 279827 (motor!dryer) and 1 WPW10185982 (timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0B
Near Carlisle, PA 17013
Fred G.
Job Details: 05/04/2023
i was able to access unit and replace the heater as per previous visit. defrosted evap and found unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Waynesboro, PA 17268
Andrew S.
Job Details: 05/04/2023
Cx complaint is that the unit is not starting a cycle. Upon arrival I found that the unit is humming when it attempts to start. I found that the capacitor has failed and is leaking oil out of it. i was able to access and replace the capactior. i then tested the unit and found that it is now functioning as intended. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS02SRBL2
Near Potomac, MD 20854
Roberto I.
Job Details: 05/04/2023
"Cx complaint poor wash.Tested unit, confirmed low water pressure in the tub during wash. Removed sump cover, found brokrn glass, other debris and broken chopper blade. Cleaned area and replaced chopper blade using pre id part. Unit tested ok. Collected $224.54"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Culpeper, VA 22701
Eric F.
Job Details: 05/04/2023
"Installed parts, tested unit, unit still not shifting into high spin speed properly. Control not sending proper voltage to shifter, must have been affected by dc voltage feedback from the damage that the gear assembley took.; ordrng 1 W11510463 (control)"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Felton, PA 17322
Sal R.
Job Details: 05/04/2023
I foundn the unit to have a bad element. I am ordering the correct FR element(W11047722) for unit. A return date has been set for 5/8; ordrng 1 W11047722 (FR Elemnt 21 @ tribs)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Virginia Beach, VA 23464
Austin D.
Job Details: 05/04/2023
came out to resolve the issue. disassembled the unit as needed. repladed all parts and put the unit back together. vac system and pressure held. added r134a to the system and then monitored the unit. pressure was hovering around 5-7 on the low side. unit is running as designed. advsied cx to monitor for 24 hours before filling with product. cx agreed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Leonardtown, MD 20650
Shane B.
Job Details: 05/04/2023
cx complaint is the unit not making ice. cx said sometimes it will make a batch then it stops again for days. when i arrived unit was set to 45/1. prob shows 36/0. the ice bin had a few batches in it but was not full. cycled IM and it filled properly. i replaced IM with preIDed part and restored power. cycled new IM and it filled properly. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Dover, DE 19901
Taylor F.
Job Details: 05/04/2023
"Cx complaint is defective wheel. Tested inspected and verified complaint. Found the roller pin to be defective. Ordering roller pin, 4 in office stock. Rescheudled for 5/10/23.; ordrng 1 w11594405 (roller pin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Mechanicsburg, PA 17055
Fred G.
Job Details: 05/04/2023
i was able to access unit and replace the control and evap fan as per previous tech. unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Suffolk, VA 23434
Zachery R.
Job Details: 05/04/2023
"cx complaint unit is leaking, checked drain tube and drain pan, both are good, could not duplicate leak due to no water supply, ordering all parts needed to complete repair.; ordrng 1 W11346622 (resevior) and 1 W11548535 (valve)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Middle River, MD 21220
Dustin F.
Job Details: 05/04/2023
"CX complaint: units door came apart and wont shut and seal correctlyInspected unit, confirmed CX complaint. Found Handle screw on right side seperated and handle fell off. door was loose and wouldnt shut rigjht. took door apart, was able to resecure screws to handle and remount handle and seal door shut. door is now solid and operating as intended."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Upper Marlboro, MD 20772
David J.
Job Details: 05/04/2023
"CX complaint when trying to start wash cycle unit will not start. Arrived today and inspected unit and could not verify complaint. Placed unit into diagnostic mode and checked for Error codes and had none. Ran diagnostic cycle unit completed cycle with no issues. Re-checked for error codes and still had none. Ran HMI test to check all of button activity and everything work properly. Asked customer to show me how he use his unit and found that when customer was trying to start, he would press button one time, not realizing he had to hold a button down for three seconds. Ran factory calibration cycle and showed customer how to use the unit properly. Unit is now working as designed job complete ; ordrng 1 Look (Look)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Herndon, VA 20171
Richard B.
Job Details: 05/04/2023
"CX complant, Squeaking unit, Prior diagnosis found unit needs roller shafts , When going to instakll the dryer roller shafts the unit will not pull out into the room enough to access the cack panel of dryer and roller shaft nuts. Ordering 2 tech, to remove door and take dryer out of room into foyer area to repair.; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Washington, DC 20017
Sherwood
Job Details: 05/04/2023
installed harness tested all component. unit is back working as designed. repair complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Bethesda, MD 20816
Roberto I.
Job Details: 05/04/2023
"Cx complaint control panel not working.Inspected unit, found UI stuck on control lock, unable to unlock, it didn't respond. All connections ok. Ordering UI W11460962. Pre id control board to be used on return just in case.; ordrng 1 W11460962 (UI)"
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB00
Near Moseley, VA 23120
Joseph D.
Job Details: 05/04/2023
Customer complaint flames too large confirm complaint you know with improper orifice orifice damage ordering kit to repair; ordrng 1 W11083837 (Conversion kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Suffolk, VA 23437
Zachery R.
Job Details: 05/04/2023
"cx complaint rc door has defective gasket, verified issue, replaced door and installed nameplate, also used heat gun to fluff gasket. door is sealing good, unit working as designed. left old part with cx."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Waynesboro, PA 17268
Andrew S.
Job Details: 05/04/2023
Cx complaint is that the is making a loud noise during agitation. Upon arrival I verified the issue. I tipped the unit back and found that the nut for the splutch was off the unit and laying uner it. I was able to put the nut back on and applied blue Loctite. i then tested the unit and found that it is now functioning as intended. Job complete
We serviced a
JENN-AIR FREEZER
Model JBZFL24IGX00
Near Gainesville, VA 20155
Daniel J.
Job Details: 05/04/2023
last vist replaced icemaker due to not completeing harvest test 97 hear valve no water test 66 says on this vist tested again on test 66 and holding bottom door switch checked connections at filter housing removed filter very little water in filter checked connection at valve test 97 now water is entering mold
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS20
Near Harrisonburg, VA 22801
Danny R.
Job Details: 05/04/2023
inner panel is wharped and under hneatnshattered glass will need panel and glass; ordrng 1 W11617223 (panel)
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Middletown, PA 17057
Fred G.
Job Details: 05/04/2023
"cx complaint unit wont start. inspected unit and found unit does have 245.6vac. found thermal fuse was faulty. replace with van stock and found unit now checks good.; ordrng 1 WP3392519 (thermal fuse (FG VS)), used 1 WP3392519 (thermal fuse) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MER5775QAW
Near Poquoson, VA 23662
Justin W.
Job Details: 05/04/2023
upon arrival cx stated unit working after last tech. went to replace switch to find switch does not match with old switch on pin connectors. reinstalled old switch and tested unit working as designed. advised cx if unit stops working to call us back out under service contract. cx agreed. unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Dover, PA 17315
Drew B.
Job Details: 05/04/2023
cx complaint that unit is not sealing on the fc and rc section gaskets the gaksets are loose and falling out channels this is just delivered monday and the channels arent deep enoguh to keep gaskets in will need both fc and rc door cx will call when arrived and will return when they call tp install.; ordrng 1 LW10636410 (white door) and 1 LW10636409 (white fc door) and 1 W11178521 (badge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Suffolk, VA 23435
Zachery R.
Job Details: 05/04/2023
"cx complaint no cool, checked unit compressor is defective, spoke with ar and LR was advised to order compressor ordering compressor to S71162 Coverage: Parts and Labor; ordrng 1 W11370574 (compressor) and 1 W11109499 (drier-tube) and 1 W11504445 (coupler) and 1 W11504449 (coupler)"
We serviced a
MAYTAG WASHER
Model Mhw5630hc3
Near Inwood, WV 25428
Ezra M.
Job Details: 05/04/2023
"cx complaint: unit is smelling. ran quick cycle and found no problems. after speaking to cx, advised them to use less detergant and run cleaning cycle more often."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Ashland, VA 23005
Thomas B.
Job Details: 05/04/2023
F9E 1 error for drain found plastic wheel is not turning will need new drain pump ordering parts ; ordrng 1 W11412291 (Drain pump)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rockville, MD 20850
Roberto I.
Job Details: 05/04/2023
"Cx complaint loud clocking noise during agitation.Ran test mode, no errors. Ran agitation, confirmed described noise. Inspected unit on the bottom, found gearcase shaft having a play and moving up and down causing the noise. Ordering gearcase W11449841, washplate W10902814 and screw W10752187. Pre id slider to be used on return just in case. Called office and scheduled return for 5/10/23 with **2 COUNTS** per gearcase replacement; ordrng 1 W11449841 (gearcase) and 1 W10902814 (wash plate) and 1 W10752187 (screw) and 1 2 counts"
We serviced a
WHIRLPOOL RANGE
Model AGR6303MMS0
Near Stephens City, VA 22655
Ezra M.
Job Details: 05/04/2023
cx complaint: unit is leaking gas. verified leak with a gas detector. found loose connector on main supply line and tighten it. rechecked for gas leak and verified operation of unit. no other issue found.
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Mechanicsburg, PA 17055
Fred G.
Job Details: 05/04/2023
"i was able to access unit and replace the console, motor and blower wheel as per previous tech. tested unit and found unit now checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHB
Near Hyattsville, MD 20785
Leon
Job Details: 05/04/2023
cx complaint was unit didnt dispenser after replacing the dispenser went into diag mode unit still didnt dispenser and the unit would let me set the cycle i want to wash on and the ui buttons are very stiff and non responsive ordering new main control and ui control; ordrng 1 W11230397 (control ui) and 1 W11230393 (control) and 1 W11524806 (main control)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Catonsville, MD 21228
Robert L.
Job Details: 05/04/2023
"upon arrival asked for reciept unit was out of warranty, cx thought had 10 year warranty because of tag on glass, quoted $120 + cx declined service , already has bought neqw unit, commercial use in hair salon"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Potomac, MD 20854
Roberto I.
Job Details: 05/04/2023
cX complaint dented door.Confirmed dent on outer door. Replaced part using pre id. Unit good to go
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Leesburg, VA 20176
Ken M.
Job Details: 05/04/2023
"Customer complaint is that the unit is running noisy in spin. Cabinet is level and suspension tested good. Checked for stored error codes and found F7E9, F7E8, and F2E1. Inspection of the drive system found the gearcase is leaking oil. Ran test cycle and the unit is making odd buzzing noises in spin. Ordering gearcase, clutch, and slider.; ordrng 1 W11393685 (gearcase) and 1 W10734521 (slider) and 1 W10754448 (clutch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Pikesville, MD 21208
Shane M.
Job Details: 05/04/2023
cx canceled at door due to meetings she cannot leave. she did mentioned everything working properly.. will use parts on return.; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Reading, PA 19608
Justin L.
Job Details: 05/04/2023
As per previous tech was able to access unit and replace parts. Tested unit and unit now checks good no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baltimore, MD 21229
Alexander D.
Job Details: 05/04/2023
"cx complaint fz light doesnt come on and handle is loose. inspected unit and verified complaint. found fz door switch defective. replaced switch, tightened handles. tested unit, unit is now working properly."
We serviced a
WHIRLPOOL DRYER
Model MGDC500VW0
Near Gaithersburg, MD 20877
Justin S.
Job Details: 05/04/2023
"cx says the unit is taking multiple cycles to dry the clothes. started a cycle and the unit is spinning blowing and heating good buit does not stop the cycle when the door is opened. used vent test kit and does not drop the tag. the vent is badly blocked outside. replaced the door switch with vs and retested. the unit is now stopping the cycle when the door is opened. the unit is now good; ordrng 1 WP3406107 (switch-dor(16.55) (js vs)), used 1 WP3406107 (DOOR SWITCH (js vs)) from stock"
We serviced a
MAYTAG MICROWAVE
Model MMV6190FZ3
Near Upper Marlboro, MD 20774
Leon
Job Details: 05/04/2023
cx was unit cut off when they closed the door confirmed issue replaced the door switch and fuse and everything worked great unit heated and closed with no issue cx would need outlet checked out because it's very loose
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Ashland, VA 23005
Thomas B.
Job Details: 05/04/2023
F9E 1 error for drain found plastic wheel is not turning will need new drain pump ordering parts ; ordrng 1 W11412291 (Drain pump)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Glen Allen, VA 23060
Kyle A.
Job Details: 05/04/2023
Installed parts and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Suffolk, VA 23435
Lucas R.
Job Details: 05/04/2023
"cx complaint icemaker leaking, checked unit found leak from icemaker extension, removed ice buildup, cut extension as not to press against icemaker chute, tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Rehoboth Beach, DE 19971
Taylor F.
Job Details: 05/04/2023
Cx complaint is unit has rust in spin basket. Tested inspected and verified complaint. Found the basket to have many areas of rust after the cx used it just one time. Ordering spin basket. Cannot reschedule at this time. Cx wants the basket to a different address in sticky notes and also would like to set up a saturday appt when the basket comes in. Cx is aware a saturday is not garenteed.; ordrng 1 W10554251 (spin basket) and 1 LOOK (LOOK)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Ellicott City, MD 21042
Robert L.
Job Details: 05/04/2023
"cx complaint water under deli drawer, found evap drain completley clogged, cleared drain tube, and removed water under shelving, tested all ops ok, collected $120 visa"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Ashland, VA 23005
Thomas B.
Job Details: 05/04/2023
Removed and replaced the supplied parts and tested unit now functions Normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Washington, DC 20003
Sherwood
Job Details: 05/04/2023
cx complaint both compartment were not freezing. on arrival everything was working i put diag mode and thermister & bi metal all fans check out. compressor is running change his setting to 8 hour defrost. will reorder defrost assembly; ordrng 1 W11452196 (fan motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Suffolk, VA 23435
Lucas R.
Job Details: 05/04/2023
"cx complaint unit not cooling, checked unit found compressor internally locked, S71162 covers repair, sealed system tech needed for return visit.; ordrng 1 W11506619 (coupler) and 1 W11504431 (coupler) and 1 W11504415 (coupler) and 1 W11370574 (compressor) and 1 W11109499 (drier-tube) and 1 W11506635 (coupler) and 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Crofton, MD 21114
Shawn D.
Job Details: 05/04/2023
replaced heater and tested fan works heater works. unit is good
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near Washington, DC 20009
Samuel R.
Job Details: 05/04/2023
called techline as unit is still making noise.advised changing splutch and actuator.upon test therminal block failed.will also need therminal block. W10721967 100 tribles W10913953 100 tribles 279318 tribles 2 tribles W11331662 2 tribles; ordrng 1 W10721967 (splutch) and 1 W10913953 (acutautor) and 1 279318 (wire kit) and 1 W11331662 (harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Washington, DC 20001
Sherwood
Job Details: 05/04/2023
cx compliant is rc is not cooling. fc is cooling tested defrost components and heater is working. the fc thermister was not reading the correct temp from the actual temp inside fc. recommend replacing thermister.; ordrng 1 12791419SP (thermister)
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near Suffolk, VA 23435
Lucas R.
Job Details: 05/04/2023
"cx complaint noise, checked unit found top panel not fully secured causing rattling noise, secured panel tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Ashburn, VA 20148
Daniel J.
Job Details: 05/04/2023
leaking near filter inspected filter head nolonger sealing replaced cx paid in full by cc
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near Suffolk, VA 23435
Lucas R.
Job Details: 05/04/2023
"cx complaint noisy operation, checked unit found blower rubbing on housing, adjusted housing to allow clearance, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Alexandria, VA 22304
Lloyd B.
Job Details: 05/04/2023
Cx complained the unit wasn't making ice. Installed new ice maker and the unit shall continue to make ice. Job complete
We serviced a
KITCHENAID DOWNDRAFT
Model KXD4636YSS
Near Davidsonville, MD 21035
Emmanuel R.
Job Details: 05/04/2023
Cs unit will stop half up and when going doing too. Confirmed complaint. I found the downdraft wasnt secured and shifted over inturn rubbing on the counter top causing it to stop. I shifted unit away from counter and tested multiple time. Unit is now working as designed. please update email for survey.;
We serviced a
WHIRLPOOL COMBO
Model WET4027HW1
Near Suffolk, VA 23435
Lucas R.
Job Details: 05/04/2023
"cx complaint unit not starting, checked unit found door switchg unseated from harness, reseated door switch, tested, unit working as designed."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Phoenix, MD 21131
Bernard M.
Job Details: 05/04/2023
"Cx complaint unit doesn't make ice. Entered diag and ran test 120 and icemaker passed all tests. Ran test 97 and didn't hear the valve come to fill. Removed icemaker and found the fill tube heater didn't have continuity. The connection has proper voltage. Ordering valve and fill tube, once parts are in contact cx to reschedule; ordrng 1 W11596134 (fill tube heater) and 1 W11535162 (inlet valve)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near North Potomac, MD 20878
Ricardo S.
Job Details: 05/04/2023
"Replaced parts, but a screw does not want to come out, order part; ordrng 2 w11404293 (screw)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Culpeper, VA 22701
Eric F.
Job Details: 05/04/2023
Need to clarify a few things with office befor rescheduling work. Rescheduling job for tomorrow to follow up.; schdld next appmnt for 5/5 FRI !
We serviced a
WHIRLPOOL WASHER
Model KDTM704KPS0
Near New Cumberland, PA 17070
Fred G.
Job Details: 05/04/2023
cx complaint unit is not spinning and draining. inspected unit and found door switch was faulty. qouted cx and cx accepted. replaced door switch and found unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Suffolk, VA 23435
Lucas R.
Job Details: 05/04/2023
"cx complaint unit not cooling, checked unit found compressor internally locked, s code covers repair S71162, sealed system tech needed for return visit.; ordrng 1 W11109499 (drier-tube) and 1 W11370574 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 w11506635 (coupler) and 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Edgewater, MD 21037
Emmanuel R.
Job Details: 05/04/2023
"Replaced compressor and evap, vaccum and filled. While testing the compressor or fans didnt want to come on. Ohmed out compressor and its in spec. Entered diagnotics something wants to activate but the heater. I bypassed the control and manually supplied 120v to compresoor, compressor kicked on and evap started building a frost pattern. Unit need a control board.; ordrng 1 W11371382 (control) and 1 looklook (Customer has multiple applainces on one outllet, advised it may become a issue in the future.)"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Potomac, MD 20854
Roberto I.
Job Details: 05/04/2023
"Cx complaint washer not starting F1E1 on display.Ran test mode, confirmed F1E1. Ran a test cycle, the error popped up. Power supply ok, replaced acu using pre id part. Unit tested ok. Collected $428.40"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Columbia, MD 21046
Robert L.
Job Details: 05/04/2023
"installed door switch per previous, tested all ops ok, office collected $165 part install fee, unit has 24 month part warranty only 90 day labor"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Suffolk, VA 23435
Lucas R.
Job Details: 05/04/2023
"cx complaint unit not cooling, checked unit found compressor internally locked, s code s71162 covers repair, sealed system tech needed for return visit.; ordrng 1 w11506635 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11504415 (coupler) and 1 W11370574 (compressor) and 1 W11109499 (drier-tube) and 1 look (look)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS04
Near Selbyville, DE 19975
Frederick R.
Job Details: 05/04/2023
need additional parts that I missed when I originally ordered. I didnt realize rollers were separate from pins.Attempted to adjust top hinges. Spoke to ED from WPTL .. Ed wants shims ordered to shime back of unit in an attempt to twist the cabinet to make doors even. Ordering rollers and shims Cannot reschedule due to FBO parts; ordrng 2 W10774846 (roller-cab)s and 10 4387828A (shim)s
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Woodbridge, VA 22192
Tanner B.
Job Details: 05/04/2023
"1-w10913953 actuator and 1- w10721967 spultch if cx calls back .. created qoute for job to be done today , but cx declined .. units shifter and splutch failed, explained the possiblity of trans going soon because of gear oil .. Cx paid svc call and declined repair .."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Suffolk, VA 23435
Lucas R.
Job Details: 05/04/2023
"cx complaint unit not cooling, checked unit found compressor internally locked, unit falls under s code s71162,. sealed system tech needed for return.; ordrng 1 W11109499 (drier-tube) and 1 W11370574 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 w11506635 (coupler) and 1 look (look)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS1
Near Annapolis, MD 21403
Emmanuel R.
Job Details: 05/04/2023
"Cs unit is now getting water or washing dishes, confirmed complaint. Found error codes f7e1 no heat ,f6e1 no or low water ,f8e1. Found unit is getting very little water thru the valve, heater element is open and washmotor just humms. Quoted customer $685.50 but the denied repairs. Collected $120 for svc call."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Suffolk, VA 23435
Lucas R.
Job Details: 05/04/2023
"cx complaint no operation, checked unit found 120 vac to filter, 0 vac output, line fuse closed.; ordrng 1 W10422269 (filter)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Portsmouth, VA 23701
Zachery R.
Job Details: 05/04/2023
"replaced both parts, tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Fredericksburg, VA 22406
Robert W.
Job Details: 05/04/2023
Cx Complaint is the touch panel isnt working when holding the start button display cuts off and wont start the cycle. Inspected unit and found this is the same issue im getting the display isnt responding properly. Ordering Console; ordrng 1 W11591400 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Suffolk, VA 23435
Lucas R.
Job Details: 05/04/2023
"cx complaint unit not cooling, checked unit found compressor internally locked, unit under s code s71162, sealed system tech needed for return.; ordrng 1 W11506619 (coupler) and 1 W11504431 (coupler) and 1 W11504415 (coupler) and 1 W11370574 (compressor) and 1 W11109499 (drier-tube) and 1 W11506635 (coupler) and 1 look (look)"
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS05
Near Centreville, VA 20120
Demonte S.
Job Details: 05/04/2023
Installed the one bezel that was ordered. Unit will need four more bezels. ; ordrng 4 WPW10559494 (Whirlpool Cooktop Knob Grommet)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Culpeper, VA 22701
Eric F.
Job Details: 05/04/2023
"Confirmed cx complaint ice maker over filling. Found ice maker fill tube backed out of ice maker assembley, spilling over rear of ice maker. Reinstalled tube, tested unit, unit working as designed."
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Mineral, VA 23117
Thomas B.
Job Details: 05/04/2023
Cx complaint unit is not working properly per cx ran high and low tests came out spot on cx has ovens 20 degrees above from calibration high of 390 low of 348 averaging 370 degrees F unit is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Suffolk, VA 23435
Lucas R.
Job Details: 05/04/2023
"cx complaint unit not cooling, checked unit found compressor internally locked, unit falls under s code.S71162, sealed system tech needed.; ordrng 1 W11109499 (drier-tube) and 1 W11506635 (coupler) and 1 W11370574 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Dover, DE 19904
Taylor F.
Job Details: 05/04/2023
Cx complaint is filter reminder light on. Informed cx how to reset filter reminder and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Harbeson, DE 19951
Taylor F.
Job Details: 05/04/2023
Replaced door gasket from previous diagnosis and unit is now working as deisgned. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Suffolk, VA 23435
Lucas R.
Job Details: 05/04/2023
"cx complaint unit not cooling checked unit found compressor internally locked. unit falls under s code S71162, sealed system tech for return visit; ordrng 1 W11370574 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11109499 (drier-tube) and 1 W11506635 (coupler) and 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Fredericksburg, VA 22408
Robert W.
Job Details: 05/04/2023
Replaced Bin and IM unit tested and is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Chesapeake, VA 23320
Austin D.
Job Details: 05/04/2023
came out to resolve the issue. readjusted the hinges. repalced the doors. unit is runnning as designed
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Suffolk, VA 23435
Lucas R.
Job Details: 05/04/2023
"cx complaint knob loose, checked unit found metaab inside of knob unseated causing control not to turn, reseated, calibrated, tested, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near New Kent, VA 23124
Carl A.
Job Details: 05/04/2023
"replaced all parts tested and calibrated unit works as designed ,found when replacing water vavles not water pressure ffor the hot water advise cx they will need a plumber as unit can only be use on tap cold for now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Suffolk, VA 23435
Lucas R.
Job Details: 05/04/2023
"unit located in building 2012 unit 411cx complaint unit not cooling, checked unit found locked compressor s code s71162 covers repair, sealed system tech needed for return visit.; ordrng 1 W11109499 (drier-tube) and 1 W11504445 (coupler) and 1 W11370574 (compressor) and 1 W11506635 (coupler) and 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Silver Spring, MD 20904
Brian F.
Job Details: 05/04/2023
"Cx states drawer not auto closing, tested and confirmed. Installed new slide rail and shelf, tested, drawer now auto closes properly."
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near Suffolk, VA 23435
Lucas R.
Job Details: 05/04/2023
"cx complaint noisy operation, checked unit found blower rubbing in housing, adjusted housing to allow proper clearance, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near ,
Justin S.
Job Details: 05/04/2023
cx says they can hear a high pitched noise when in active cooling. cx can hear the high pitch noise but i cant. the noise they say is from the back. confirmed not the pipes touching or the condencer fan. the unit needs ss work; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 W10143759 (drier (service)) and 1 W10913906 (coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Chesapeake, VA 23320
Austin D.
Job Details: 05/04/2023
cx complaint the unit is not cooling. checked the unit and fond a defrost issue. found that the brown wire had come unseated. replaced the heater and thermistor. tested operaiton. unit is running as designed. did find a cracked ice bin. this will allow ice to fall out and potentionally mix plastic chunks in with the ice. will return with a new bin to resovle the issue. talked to cx and cx and i agree that the ice bin can be easily installed by the cx. i showed him multiple times how to remove and install. cx would rather do it himself other than take off another day of work. send part directly to cx.; ordrng 1 WPW10558424 (ice bucket)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Darlington, MD 21034
Neil H.
Job Details: 05/04/2023
"REPLACED THE GEARCASE CLUTCH ,ACTUATOR,BELT RECALB WASHER UNIT TESTED GOOD."
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HZ4
Near Laurel, MD 20707
Brian F.
Job Details: 05/04/2023
"Installed new TT motor, tested, unit is now working properly."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lanexa, VA 23089
Carl A.
Job Details: 05/04/2023
"cx complaint of unit not working checked unit t o find the following error codes F8E1,tested unit to find that water vavles had an internal failer replaced vavles from truck stock, tested and calibrated unit works as designed cx dose not have email; ordrng 1 W11210463 (valve CA / VS), used 1 W11210463 (VALVE CA / VS) from stock"
We serviced a
MAYTAG RANGE
Model MGR6600FZ6
Near Fredericksburg, VA 22405
Robert W.
Job Details: 05/04/2023
Replaced Dsi and unit is lighting but wont stop clicking. Ordering harness and will use valve on return.; ordrng 1 W11161843 (Harness)
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Chesapeake, VA 23322
Branden R.
Job Details: 05/04/2023
came out and replace all parts needed for repair . tested unit and unit is running as designed reassembled unit and tested once more unit is running as designed . cx pay 110 for labor .
We serviced a
WHIRLPOOL RANGE
Model WFG500M4HS00
Near Washington, DC 20037
Samuel R.
Job Details: 05/04/2023
checked gas pressure and pressure went past 35psi.gas pressure is to high.unit is good.cxc will call gas company.