Service History 339 - VIA Appliance

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Pasadena, MD 21122

Alexander D.

Job Details: 07/31/2023

replaced oven broiler support. tested unit. unit is now working properly

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mountville, PA 17554

Justin L.

Job Details: 07/31/2023

"Cx complaint error F8E4 and F9E1 and unit not cleaning dishes. Was able to access unit and clear codes. Found in accordance with Technical Service Pointer the bushings wore away causing unit to leak. Replaced heater with van stock and tested and found unit to no longer leak but motor not running only humming. Found that water had dripped onto motor shorting it out. Replaced outer door due to rust issues but upon removing plastic found deep scratches so reordering outer door and ordering sump assembly. Parts are in stock so setting return for Thur 8/3/23; ordrng 1 W11537778 (heater (JL VS)) and 1 W11416371 (outer door) and 1 W11416362 (sump assembly), used 1 W11537778 (heater (JL VS)) from stock"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Upper Marlboro, MD 20772

Leon

Job Details: 07/31/2023

cx complaint knob broken off of dryer and cannot turn on. confirmed complaint found broken rotary switch on knob. ordering rotary switch; ordrng 1 W11197418 (rotary encoder)

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Olney, MD 20832

Julian H.

Job Details: 07/31/2023

replaced part tested & working

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Ephrata, PA 17522

Justin L.

Job Details: 07/31/2023

Was able to access unit and replace compressor and drier. Pulled unit into 30 in vacuum and charged with 68G R600. Unit began developing frost pattern. Unit now checks good no further work needed

We serviced a

WHIRLPOOL RANGE

Model acr4303mms0

Near Richmond, VA 23225

Chris B.

Job Details: 07/31/2023

replaced 4 switches and replaced receptical tested unit wroking as desighned

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Vienna, VA 22181

Jason A.

Job Details: 07/31/2023

"CX complaint FRIDGE warm temps. Icemaker stopped working & RC temps warm. Weak RC evap frost pattern & compressor runs hot with unit pulled out to expose side intake. Replaced compressor, condenser & RC evap. Install coupler & drier. Check for leaks & run vac. Filled with 4.50 OZ R134. Good working & equalise pressures. Good frost pattern & unit pulls 158 Wattes. > JJ"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Hyattsville, MD 20785

Samuel R.

Job Details: 07/31/2023

cx complaint unit is not cooling.inspected unit and could confirm.found evap badly frozen over.unit is full of food and things that got spoiled.cx will defrost unit and clean unit out so we can make repair.will bring back pre id parts.called office to reschedule; saved tckt

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS3

Near Newville, PA 17241

Andrew S.

Job Details: 07/31/2023

Cx complaint is that both rear burners are not working. Upon arrival I removed the rear cover and found that I have 120 volts from each side of the switches. I removed the cooktop and found that both burner elements have failed. I was able to replace both elements. I then tested the unit and found that the unit is now functioning as intended. Job complete

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Lancaster, PA 17601

Justin L.

Job Details: 07/31/2023

Was able to access unit and replace valve. Tested unit and unit checks good no further work needed

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HB2

Near Winchester, VA 22602

Ezra M.

Job Details: 07/31/2023

"right rear burner not lighting, no spark. found wire harness not fully inserted in spark module. pushed in, verified secure, tested, all burners working properly"

We serviced a

WHIRLPOOL OVEN

Model KGRS505XSS02

Near Crozet, VA 22932

Eric F.

Job Details: 07/31/2023

"Installed parts, tested unit, broil function not restored. Cx does not wish to pursue further repair on unit."

We serviced a

WHIRLPOOL MICROWAVE

Model UMV1160CS09

Near Catonsville, MD 21228

Robert L.

Job Details: 07/31/2023

"installed transformer, magnetron, capacitor and diode per previous, tested all ops ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW

Near Culpeper, VA 22701

Danny R.

Job Details: 07/31/2023

unit will need water fitting and line they are leaking; ordrng 1 WPW10386778 (water line)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chester, VA 23831

John P.

Job Details: 07/31/2023

CX complaint unit working checked unit and found loose connection at shifter seated wire on a shifter tested working as design

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Virginia Beach, VA 23452

Branden R.

Job Details: 07/31/2023

"came out to replace parts on unit , while disassembling , found hub screws 3 of the 6 stripped and unable to be removed from basket, Even tryed tap set and was unable to properly grab screw to allow it to be removed.Unit will need outter basket along with wash basket for repair. unable to remove gearcase from unit. Left ALL GEARCASE PARTS parts with Cx so they dont get lost while waiting for baskets on unit . showed cx what was happening and advised i will be ordering parts and sending them to address on ticket . cx agreed .Ordering suspension rods cause we have to remove the basket and tub togeather and i dont want to chance bending rods and not having new ones ordering all parts for proper repair . went ahead and replace control on unit; ordrng 1 W11219115 (outter tub) and 1 W10752719 (wash basket) and 1 W11130362 (suspension Rod Kit) and 1 W10528947 (hub) and 6 WP8533953 (screw)s and 1 W11568797 (filter) and 1 WP8533928 (screw)"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Madison, VA 22727

Danny R.

Job Details: 07/31/2023

unit under warenty through entilements . i foun d unit had a bad suspention rod i replced rod unti chedksok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Vienna, VA 22182

Simon

Job Details: 07/31/2023

"CX complaints DW no start.inspected unit and replaced console ,ui and control .tested unit and unit good to go.SZ"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Frederick, MD 21701

Justin S.

Job Details: 07/31/2023

replaced the pressure switch and the drain pump. cleaned the drain hose to the drain pump. ran the diagnostic and started a cycle. the unit is now draining good. the unit is now good

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Virginia Beach, VA 23452

Zachery R.

Job Details: 07/31/2023

"cx complaint unit leaking. checked unit, no faults present, ran test cycle twice, could not duplicate leak, advised cx to have drain vented, and if issue persist call back with job #"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Virginia Beach, VA 23464

Zachery R.

Job Details: 07/31/2023

"cx complaint no lights in fc, checked unit, come to find defective led in fc. quoted cx cx unsure for repair atm, stuck jumper in and seated led. advised ticket open for 30 days."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Spotsylvania Courthouse, VA 22553

Tanner B.

Job Details: 07/31/2023

"Replaced tub ring, valve, gearcase and slider clutch. ran diag and ran recalibration .. Job complete"

We serviced a

KITCHENAID FREEZER

Model KFXS25RYWH2

Near Falls Church, VA 22041

Lloyd B.

Job Details: 07/31/2023

Cx complained of a slow water dispense. Installed new filter head and tested and there is now pressure. Job complete

We serviced a

KITCHENAID RANGE

Model KSDB900ESS5

Near Winchester, VA 22602

Ezra M.

Job Details: 07/31/2023

"oven not shutting off. found broil relay sticking on until power removed, and getting an f2e1 error on console. ordering console and display, will use control on return. called safety, was given coverage for parts and labor; ordrng 1 W10913685 (panl-cntrl) and 1 W11128223 (display)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Stewartstown, PA 17363

Drew B.

Job Details: 07/31/2023

cx complaint of same issue when arriverd found the timer to deep enough through console to engage in knob to run.. tried again out of console and no issues.. i didnt have timer with me today.. wasnt in bin when arrived ordering timer and knob fotr return; ordrng 1 w11685947 (timer) and 1 W11328381 (large knob)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Ashburn, VA 20147

Christian C.

Job Details: 07/31/2023

Cx complaint unit door does not open all the way. Inspected unit found that kick plate is not installed correctly. Installed kickplate. Door now opens freely. Unit is working as designed.

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Rapidan, VA 22733

Danny R.

Job Details: 07/31/2023

insyalled parts checksok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Fawn Grove, PA 17321

Drew B.

Job Details: 07/31/2023

cx complaint that unit is not making ice fast. checked temps foudn good temps and checked water valve fill in testing open tube and good psi in filling and harvested unit but its taking hours to make batch .. will need W11359448 and call to reschd; ordrng 1 W11359448 (icemaker)

We serviced a

WHIRLPOOL ICE MAKER

Model WSZ57L18DM06

Near Spotsylvania Courthouse, VA 22551

Tanner B.

Job Details: 07/31/2023

"Installed icemaker kit , tested unit. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Wilmington, DE 19810

Taylor F.

Job Details: 07/31/2023

"Cx complaint is unit not cooling. Tested inspected and verified complaint. Replaced the compressor and drier from previous diagnosis,pressure tested for leaks, vacumed down, refilled with 56g of r600a and unit is now working as designed. Job is complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBW00

Near Manassas, VA 20110

Richard B.

Job Details: 07/31/2023

"CX complant. DISPLAY NOT WORKING. pRIOR DIAgnosis found unit needs control kit . Installed ui and updated control board . Right and left doors sealing fine. Job completed, RB"

We serviced a

WHIRLPOOL RANGE

Model AGR5330BAW3

Near Centreville, VA 20121

Richard B.

Job Details: 07/31/2023

"CX complant. Unit sparks on its own . Inspected unit and could not replicate issue. Found lreft rear burner takes a while to ignite on occassion from poor spark. Ordering 2 igniters . Further work needed. Unable to scedule, can not look up parts , RB; ordrng 4 W10278150 (clip)s and 4 W10209656 (igniter)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Bunker Hill, WV 25413

Ezra M.

Job Details: 07/31/2023

"fc door not sealing on right side. found door not level, bottom offset to left. tried adjusting hinge, unable to resolve. ordering fc door hinge parts, also ordering silicone for small gap at top right where mullion is.; ordrng 1 WP99003172 (silicone l) and 1 W11293374 (hinge-door) and 1 W10876191 (cam-door) and 1 W11266052 (bracket)"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GP0

Near New Castle, DE 19720

Frederick R.

Job Details: 07/31/2023

Replaced all racks per prior diagnosis. Had CX test and they were all working and sliding properly. Unit is working as designed. Job is complete

We serviced a

MAYTAG WASHER

Model MVW5035MW0

Near Round Hill, VA 20141

Ricky E.

Job Details: 07/31/2023

"customer stated that the unit will not start everytime, the unit will not spin fully and has to be reset multiple times before it will go into a cycle... ran diag and fnd no errors, ran a diag cycle and fnd no issues.. in a normal cycle the unit performed with no issues... reset controls, unit cks ok.."

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS02

Near Leesburg, VA 20176

Christian C.

Job Details: 07/31/2023

"Installed transformer, capacitor, and diode. Cx recieved 2 transformers instead of 1 transformer and 1 magnetron. Tested unit. Unit is now heating."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Virginia Beach, VA 23462

Zachery R.

Job Details: 07/31/2023

"cx complaint unit not heating, checked unit, come to find open tco, replaced tco with v/s. tested, unit working as designed.; ordrng 1 279816 ((tco zr v/s))"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Moseley, VA 23120

Chris B.

Job Details: 07/31/2023

cx comp unit filter is stuck and will not come out insp unit conf cx comp removed filter and found obstruction in filter head removed obstruction tested unit wil and with out filter unit working as desighned

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Kensington, MD 20895

Roberto I.

Job Details: 07/31/2023

Replaced parts and resumed power. Compressor and fans sarted. Unit good to go

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near York, PA 17406

Bernard M.

Job Details: 07/31/2023

"Replaced all parts per previous tech, recalibrated and ran auto test, test completed without further issues. Unit checks good"

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Silver Spring, MD 20902

Brian F.

Job Details: 07/31/2023

"Installed inlet valve assembly. Ran auto test, valves working, completed test with no errors, no leaks found. Unit is now working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Mount Airy, MD 21771

Ricardo S.

Job Details: 07/31/2023

"the freeer door is defective, the liner is bad and door seal not sealing properly on the left bottom corner.. order freezer door. cntrl elec just in case; ordrng 1 12977880SQ (dor-fip ss) and 1 W10876598 (nameplate)"

We serviced a

JENN-AIR REFRIGERATOR

Model JBSFS48NMX00

Near Sparks Glencoe, MD 21152

Brian R.

Job Details: 07/31/2023

"cx said unit still has cooling issue and wont hold temps. says temps hold then go up and units warmer then it should. took temp readings first of 0 in freezer and her guage said 2 49 in fridge and hers said 50. back wall a bit frosted over. all sensors have been replaced. she said temps come and go.set temps back a bit as well and will reset on return will order control and fridge parts for unit and office will schedule. ; ordrng 1 W11623098 (Control) and 1 W11449567 (Assembly, Diffuser) and 1 WP2188820 (Refrigerator Thermistor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Rockville, MD 20853

Roberto I.

Job Details: 07/31/2023

"Replaced part, ran a calibration cycle, a test cycle, and then started a normal cycle. The unit worked as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Leesburg, VA 20175

Ricky E.

Job Details: 07/31/2023

ck fnd unit has a loud damaper and icemaker valve.. need parts...; ordrng 1 W11175955 (diffuser) and 1 W10341320 (inlet valve)

We serviced a

JENN-AIR OVEN

Model JJW2830IL01

Near Leesburg, VA 20175

Ricky E.

Job Details: 07/31/2023

customer stated that the unit wasnt working and blowing the braker.. verified issue and fnd faulty and burnt wiring at the junctionad the breaker is sparking. customer needs an electritian...

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Centreville, VA 20120

Richard B.

Job Details: 07/31/2023

CX complant. Washer gets violent in spin cycle. Inspected unit and found hole in drywall from washer shaking. Checked spin basket for bar code per service pointer and found none. Basket out of specification . . CX will call once basket arrives. Further work needed. RB; ordrng 1 W11172199 (basket)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXMS5

Near Culpeper, VA 22701

Danny R.

Job Details: 07/31/2023

unithas as bad icemaker and water vavle doesnt open all they cx wil think over; ordrng 1 W10270395 (water valve assy) and 1 W10377150 (icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Staunton, VA 24401

Kyle A.

Job Details: 07/31/2023

Cx complaint of unit not making ice. Did confirm fill tube was frozen. Thawed fill tubes and icemaker cycles as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KUBR214KSB00

Near Fairfax, VA 22032

Demonte S.

Job Details: 07/31/2023

Installed the Door & Hinges. Tested the unit. Unit is working as Designed. ( Any questions please check Sd Pictures.)

We serviced a

WHIRLPOOL DRYER

Model WGD5605MW0

Near Catonsville, MD 21228

Robert L.

Job Details: 07/31/2023

"installed thermistors and sensor harness, put control in and it errorored f1, reinstalled old control, and tested with wet towel over vent ran 10 minutes then adjusted to 16 minutes and counted down, tested all ops ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204EBL1

Near Leesburg, VA 20176

Ricky E.

Job Details: 07/31/2023

"customer stated that the unit wasnt washing, and had a red residue on the inside of the unit. verified issues.. in diag the unit ran with no issues and showed no error codes... the element looks to be coming apart and the unit isnt showing faults... the units element is of gassing and possibly shorting.. need part...; ordrng 1 W10703867 (heater)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Baltimore, MD 21230

Shane M.

Job Details: 07/31/2023

cx complaint unit isnt powering on. found 120v outlet. found when putting unit into test mode. unit powered on. no error codes stored. gave a quote for the console. unit a STACKABLE. $518.84 cx paid svc by card. W11319991

We serviced a

WHIRLPOOL REFRIGERATOR

Model WZF34X18DW04

Near Stuarts Draft, VA 24477

Kyle A.

Job Details: 07/31/2023

"Cx complaint of unit not cooling. Did confirm and found evap frozen over and heater circuit working, but unit is not going into defrost.found unit thermistor reading open. Replaced thermistor and unit is now as designed."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Waldorf, MD 20601

Leon

Job Details: 07/31/2023

cx complaint washer not draining. inspected unit found no issue with drain pump. tested regular and diagnostic mode and drain works. instructed cx on how to properly use unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Colonial Heights, VA 23834

John P.

Job Details: 07/31/2023

"CX complaint unit not cooling all the time checked unit found evap with frost on only to half to three quarters of the way up. Found aamp draw at .5 amps, tested thermistor all in range control passed self test. Appears unit is either low on charge or has bad compressor.; ordrng 1 W11546609 (Control) and 1 W11580057 (Compressor) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11546605 (Evap) and 1 W11504449 (Coupler) and 1 3ctss (3ct ss)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Ashburn, VA 20148

Richard B.

Job Details: 07/31/2023

"CX complat, Washer noisy. Prior diagnosis found unit needs valve assebly. Installed valve assembly and tested unit. Washer working as designed. Job completed, RB"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS03

Near Arlington, VA 22205

Lloyd B.

Job Details: 07/31/2023

Cx complained of a leak. Inspected the unit and found the drain line is clogged. Removed ice and debris and made sure the unit could drain. job complete

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near York, PA 17404

Bernard M.

Job Details: 07/31/2023

"Cx complaint unit won't power on. After plugging in unit, it powered on and was able to enter diag mode. No error codes were present. Cx had unit unplugged for several days and possibly reset. Recalibrated and ran auto test and unit completed test without any issues. Unit checks good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS04

Near Mechanicsburg, PA 17050

Cody H.

Job Details: 07/31/2023

"Was able to access unit, could not replace parts due to item being wrongly packed. part was grey door gasket and supposed to be black door gasket. Reordering door gasket for return.; ordrng 1 W10917312 (gasket-dor BLK)"

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LL2

Near Arlington, VA 22207

Lloyd B.

Job Details: 07/31/2023

"Cx complained the unit had damage. Inspected the unit and found that the panel on the lower right was damaged. Installed new panel but when going to remove handle, the screw holding in, broke. Unit needs new mounting stud and screw; ordrng 2 W11049903 (mounting stud)s and 2 W10316572 (screw)s"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near York, PA 17404

Bernard M.

Job Details: 07/31/2023

"Cx complaint unit doesn't power on. After plugging unit in outlet, entered diag and found no error codes. Set unit for normal cycle and unit began to spin and heat. Informed cx its possible having unit unplugged for several days may have reset unit. Unit runs as designed"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2574DEM01

Near Upper Marlboro, MD 20774

Davonte

Job Details: 07/31/2023

installed new bracket unit is now working as should

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Bryantown, MD 20617

Leon

Job Details: 07/31/2023

cx complaint dryer not heating. checked incoming voltage it was only 110v. cx will need to contact an electrician

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Virginia Beach, VA 23453

Branden R.

Job Details: 07/31/2023

"cx complaint broken or missing parts - send part to customer - shelf checked unit and found 4th shelf not properly seating inside of unit , glass looks twisted unable to get shelf to seat properly in fridge allowing door to not shut fully causing warm air to enter unit .advised cx shelf is defective and will need to be replaced . cx agreed . ordering new shelf for proper repair to unit .; ordrng 1 W11135529 (shelf)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Virginia Beach, VA 23462

Zachery R.

Job Details: 07/31/2023

"replaced gearcase, clutch, washplate, belt, and acu, calibrated and tested, secured drain hose, unit working as designed. secured acu in bin, left old parts with cx."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Smyrna, DE 19977

Frederick R.

Job Details: 07/31/2023

"CX complaint is no cool.Upon arrival CX had unit sitting unplugged for almost 2 weeks. Inspected/tested and all fans working. CX stated no ice build up in evap cover when issue occurred. Just a loud noise in back and a constant clicking noise. Pull amp draw that started at 0.92 and increased up to 1.20 after 10mins and was still rising. Compressor got blazing hot after 10mins but did not click off which could be from the fact unit has been sitting for 2 weeks. Ordering compressor, drier, coupler and RC evap just incase. 3 ct SS. Unit has sealed system entitlements as well as being a Lowes contract. Cannot reschedule at this time; ordrng 1 W11358352 (compressor) and 1 W11357918 (evap) and 1 WPW10143759 (drier) and 1 W11506635 (coupler)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Leesburg, VA 20176

Ricky E.

Job Details: 07/31/2023

"customer stated that the unit was making a noise. verified issue and fnd units damper motor faulty. replaced damper from t/s, unit cks ok..; ordrng 1 WPW10594329 (control), used 1 WPW10594329 (DAMPER) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ2

Near Bunker Hill, WV 25413

Ezra M.

Job Details: 07/31/2023

"drawer not closing properly. this is due to frame damage to unit during installation or delivery. cust also stated rattling noise during preheat. found convection fan nut loose, fan blade rattling. tightened bolt and tested, noise normal. advised cust frame damage not repairable. cust understands."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Virginia Beach, VA 23456

Branden R.

Job Details: 07/31/2023

came out replace tub and pump on unit tested and unit is now running as designed with no leaks .

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Sykesville, MD 21784

Justin S.

Job Details: 07/31/2023

replaced the control and the inlet. cx replaced screens in the water lines to the unit. the unit is now good

We serviced a

WHIRLPOOL RANGE

Model KCGS550ESS01

Near Dover, DE 19904

Frederick R.

Job Details: 07/31/2023

Replaced burner head. caps and orfices for center burner. All other brners had been converted. Tested and the unit is now working properly. Job is complete

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMB01

Near Potomac, MD 20854

Roberto I.

Job Details: 07/31/2023

"Cxcomplint unit too warm.Found Fc at 47 and Rc at 52, fans and compressor running. Removed evap cover, found tefrigerant leak from the evap. Inspected drip pan, found green die in it, the heater seemed to be ok. Spoke to MM, i was advised to get evap, drier and compressor. Unable to quote complete repair. Called office with no luck, was told me to quote for labor only and then we will call the cx with the complete quote. Quoted $1585, with $1450 labor for evaporator WP2306093, compressor W10841139 and drier W10143759 replacement. **SEALED SYSTEM TECH**, **2 TECH** and **3 COUNTS**. Collected $120; ordrng 1 WP2306093 (evaporator) and 1 W10841139 (compressor) and 1 W10143759 (drier) and 1 sealed system tech and 1 2nd tech and 1 3 counts"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Chantilly, VA 20152

Richard B.

Job Details: 07/31/2023

CX complant. Water fills drum. Inspected unit and found unplugged. Plufgged unit in and unit drained water in tub. Found valves stuck open allowing water to trickle into tub. Unable to look up valve and housing assembly. CX paying 120 service call and will call shop this afternoor with credit card payment for remainder tej; ordrng 1 W10678676 (housing)

We serviced a

WHIRLPOOL WASHER

Model mvw7232hw1

Near Monrovia, MD 21770

Ricardo S.

Job Details: 07/31/2023

"Replaced parts, ran test mode, unit works fine"

We serviced a

KITCHENAID ICE MAKER

Model kuid508hps01

Near Frederick, MD 21704

Ricardo S.

Job Details: 07/31/2023

Replaced water tube.. unit tested and ice maker works fine

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS

Near Midlothian, VA 23112

Chris B.

Job Details: 07/31/2023

repalced evap harness and fan and replaced damper found that damper cover will not cover damper unit will need damper cover to complete please ship to cx; ordrng 1 67003900 (damper cover)

We serviced a

WHIRLPOOL FREEZER

Model WRF535SWHV01

Near Chesapeake, VA 23322

Branden R.

Job Details: 07/31/2023

"cx complaint unit not cooling checked unit and defrosted evap , found bimteal open not allowing 120 vac to heater . ordering new bimetal for repair .; ordrng 1 W11260592 (bimetal)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Frederick, MD 21701

Ricardo S.

Job Details: 07/31/2023

"Cx complains that the unit not making ice, inspected unti and the ice tray get stuck, motor is bad... conneciton cks ok, order ice mkaer assy; ordrng 1 w11546935 (ice maker)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Warrenton, VA 20187

Daniel J.

Job Details: 07/31/2023

started normal cycle let wash motor move water checked for leaks none present soap in tub spoke with customer to reduce amount of soap being used

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ01

Near Sykesville, MD 21784

Justin S.

Job Details: 07/31/2023

cx says the unit had the ice cream melt at one point but has since been keeping the ice cream solid. freezer temp of 7f when i arrived. some frost in the freezer. cabinet to liner is sealed. gaskets sealed. found the freezer vents are blosked. the evaporator has a full frost pattern. went over with the cx to keep the vents clear

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Eldersburg, MD 21784

Justin S.

Job Details: 07/31/2023

cx says the unit is making a noise in cycle. found error codes f0e4(temp) f3e2(temp) f2e1(key) in memory. ran the diagnostic and the unit is filling draining agitating and spinning good without any odd noises. calibrated the unit. in manual test mode the unit is filling draining spinning and agitating. cx says the unit is making the noise at the end of the agitation before reversing. the unit needs the gearcase and slider; ordrng 1 W11393685 (gearcase) and 1 W10734521 (slider)

We serviced a

KITCHENAID REFRIGERATOR

Model Kfis29bbms03

Near Locust Grove, VA 22508

Tanner B.

Job Details: 07/31/2023

"Installed new icemaker , tested unit .. In test 56 no errors and 57 unit harvested .. 45 filled.. ran test 36 and icemaker fan running .. Job complete"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Fairfax, VA 22031

Simon

Job Details: 07/31/2023

CX complaints washer no filling with a water .inspected unit. Inlet valve solenoid stack .replaced in let valve run the unit .unit filling water .no leak .unit good to go.SZ

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Silver Spring, MD 20901

Israel R.

Job Details: 07/31/2023

"Customer complaint unit is leaking, pantry contro is off and lights are dimmed. I found the FC light is failing, drain pan is warmping and leaking into the RC. Found harness control bad. Drain pan labor and Light labor covered by service pointer. light is covered by service pointer. Unit will need new FC light, Drain pan and Pantry controo harnesss. Collected for drain pan and harness. CAll customer when part is available. PIF.; ordrng 1 W11601310 (LED module) and 1 W11457241 (Drain pan) and 1 W11170612 (harns-wire)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Leesburg, VA 20176

Ricky E.

Job Details: 07/31/2023

"customer stated that the unit in the past mounth has stopped cooling in the ff section 2 times. the unit on arrival is functioning with no issues and is at the set temp... replaced the acu, unit cks ok.."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Chantilly, VA 20152

Richard B.

Job Details: 07/31/2023

"CX complant. Dishwasher leaking water. Prior disgnosis found unit needs ACU.Installed ACU and cycled power. No error codes in diagnostics. Test wash operated normally. Job completed, RB"

We serviced a

JENN-AIR COOKTOP

Model JED3430GB01

Near Charlotte Hall, MD 20622

Leon

Job Details: 07/31/2023

"replaced cooktop glass, tested unit. unit is working as designed and good to go"

We serviced a

KITCHENAID DISHWASHER

Model KUDE50CXSS9

Near Chevy Chase, MD 20815

Brian F.

Job Details: 07/31/2023

"Cx states unit not draining properly. Entered diagnostic mode, found saved f7e1 (slow drain) and f8e1 (no heat). Drain pump is working but debris in hoses slowing down drain, would need new hoses. Heater element measured 13 ohm, no power being sent from control. Quoted cx for control board (W10866118) and hoses (8269144A, 3385556, and WPW10545278)."

We serviced a

JENNAIR RANGE

Model JGS1450ML0

Near Washington, DC 20016

Brian F.

Job Details: 07/31/2023

"Cx states no beep sound from keypress, tested and confirmed. Installed display and control, tested, unit now beeping after keypress. Unit is working properly."

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Arlington, VA 22207

Lloyd B.

Job Details: 07/31/2023

Cx complained the console did not work. Installed new user interface and tested and it now works as designed. Job complete

We serviced a

KITCHENAID COOKTOP

Model KCGD500GSS05

Near Gainesville, VA 20155

Daniel J.

Job Details: 07/31/2023

replaced switch harness tested same issue checked outlet 122vac called tech line after speaking with tech line plugged unit into different outlet ignited normal possible bad ground ou outlet

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pasadena, MD 21122

Alexander D.

Job Details: 07/31/2023

"replaced sump asm, water inlet asm and tub gasket. when i took tub gasket out, found it was torn in the bottom corners. tested unit to see if unit still leaks after replacing tub gasket. ran 3 test cycles, no h2o error, no signs of anything leaking. unit is now working properly"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Bethesda, MD 20817

Roberto I.

Job Details: 07/31/2023

"CX complaint poo cooling.Found Fc at 16F and Rc at 42F fans running, compressor running, dragging between 2.5A and 5A, and tripping the overload. Spoke to JP, I was advised to order compressor and drier. Ordering compressor WPW10507886 and drier WPW10143759. Both parts CBE. **SEALED SYSTEM TECH** and **2 COUNTS**. Collected $120 with check, balance $400. Called office and scheduled return for 8/7/23; ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (drier) and 1 sealed system tech and 1 2 counts"

We serviced a

KITCHENAID REFRIGERATOR

Model krsc703hps01

Near Lewes, DE 19958

Michael E.

Job Details: 07/31/2023

Replaced scroll fan as per previous diagnosis. Testede unit and it is now working properly. CX paid 110.00 for labor by CC. Job is complete

We serviced a

WHIRLPOOL ICE MAKER

Model GSC25C6EYY01

Near Washington, DC 20001

Samuel R.

Job Details: 07/31/2023

cx complaint unit is not making ice.inspected unit and could confirm.founf unit getting water.tried jumpimng ice maker from t to h and would not cycle.ice maker is free.unit will need a new ice maker.left cx a qoute

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Washington, DC 20005

Samuel R.

Job Details: 07/31/2023

"inspected unit and sound was not comng from gear case.found gear case to be good.but found unit had bottom out and destryoed splutch and sheild.cause a thumping sound.will need motor on return visit as i could not find socket for the bolts on motor,W10721967, WPW10427633, WP22001995, W11239857; ordrng 1 W10721967 (cam gear) and 1 WPW10427633 (sheild) and 2 WP22001995 (screws)s and 1 W11239857 (belt)"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Ellicott City, MD 21043

Robert L.

Job Details: 07/31/2023

"cx compalitn tapping noise, reviewed cx videos, which show excessive vibrations of top, found play in hub and basket, replaced hub from pre-id, adjusted level , moved unit forward ot give hoses more room to sway, ran with towels all noises normal for this unit, tested all ops ok"

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS11

Near Ellicott City, MD 21042

Robert L.

Job Details: 07/31/2023

"isntalled main contgorl and bulb, tested on all 3 settings, tested all ops ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ1

Near Bristow, VA 20136

Daniel J.

Job Details: 07/31/2023

found soap like substaince in tray removed tested raise left foot let unit run no errors

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