Service History 336 - VIA Appliance

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Gainesville, Virginia 20155

Ezra M.

Job Details: 08/02/2023

"installed console, waited 3 mins. replaced control. verified ms info transferred to new controls. ran calibration cycle. started quick wash, normal and heavy duty, verified filling normally."

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS07

Near Silver Spring, Maryland 20910

Roberto I.

Job Details: 08/02/2023

"Cx complaint mw door glass shattered.Confirmed inner door internal glass shattered. Ordering mw inner door (CBE). Collected $120, balance $125; ordrng 1 W11639555 (Mw inner door (CBE))"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Lancaster, Pennsylvania 17602

Justin L.

Job Details: 08/02/2023

As per previous visit was able to access unit and replace parts. Unit now checks good no further work needed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Lewes, Delaware 19958

Michael E.

Job Details: 08/02/2023

"Upon arrival i found that there was no water shutoff in the house. Valve to fridge in in back of a messy crawlspace. CX will either be on site to turn water off then on to test or he will have a valve behind unit on our return. CX also mentioned that the RC got too warm and food spoiled. At present, temps are too low and we adjusted temp up a little. I wanted to order diffuser just in case but that was a SO part and wouldve held up return. On return, ask CX about how fridge has been functioning. Called office and had return visit scheduled for 8/8 tuesday any time.; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near York, Pennsylvania 17406

Sal R.

Job Details: 08/02/2023

"CX complaint was that was that the washplate was fragmented . I was able to access and replace the Agitator . I tehn ran a auto test and found the unit to complete a auto test with out issues. I then reentered diag mode and foun d no stored error codes stored. I ran several manuel test cycles to include hot/cold water fill, drain, slow agit. fast agit. and L/M/H speed spins. I inspected teh under side of the unit and found no signs of oil leaking and the rotor cover to be secured. I then ran a 2n auto test and a recalibration. I found the unit to be opperating as desigend. Unit test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Silver Spring, Maryland 20901

Brian F.

Job Details: 08/02/2023

"Installed new pantry door gasket, used heat gun to adjust gasket and create seal. Unit is now working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Ellicott City, Maryland 21043

Robert L.

Job Details: 08/02/2023

"retested vavle for ice only filled about 2.5 oz, installed new valve, filled almost double, replaced heater, added permagum to opening between ice chamber and ceiling, reset power, t57 passed, t45 filled, cx to allow weekend to produe, tested all ops ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Pikesville, Maryland 21208

Justin S.

Job Details: 08/02/2023

the refrigerator and freezer are at room temp when i arrived. cx says the unit cooled for 2-3 weeks after ss work was done on 6/29. found fans and compressor active. test 40 step 1 pressures equilize to -15psi. step 4 low side pressure is -27psi and high side pressure is 40psi. step 5 low side pressure is -27psi and high side pressure is 40psi. pressurized the unit to 140psi with nitrogen and checked for leaks with bubbles. the unit is dropping in pressure 2psi in 30 minutes. cannot find any leaks. calle tech support and spoke with a leon. under review

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW08

Near Stanley, Virginia 22851

Danny R.

Job Details: 08/02/2023

installed parts checksok

We serviced a

KITCHENAID RANGE

Model KFGS366VSS02

Near Severna Park, Maryland 21146

Emmanuel R.

Job Details: 08/02/2023

"Cs needs rage/downdraft checked because of a flood, Connected gas line and power supply , unit ignited good, and downdraft started, it goes uo and down and control are working at this time. The unit has blue corrosion on burners , suspecting it from the water , but they are usable at this time. Collected $120 svc call."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV0

Near Delta, Pennsylvania 17314

Bernard M.

Job Details: 08/02/2023

"Replaced all parts per previous tech, RC fan was running, ran test 57 and icemaker harvested, ran test 45 and it filled. Unit began to cool. Unit checks good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM00

Near Lancaster, Pennsylvania 17602

Justin L.

Job Details: 08/02/2023

"Cx complaint ice build up in rc. Was able ot access unit and found defrost failure. Used steamer to clear ice and found thermistors out of range. Replaced part and tested unit now checks good no further work needed; ordrng, ordrd 1 w11033168 (fan motor thermistors)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Bethesda, Maryland 20814

Roberto I.

Job Details: 08/02/2023

Replaced freezer door. Gasket sealed ok all around the door. Please call cx to schedule old door pickup.

We serviced a

WHIRLPOOL WASHER

Model KDTE104KPS1

Near Afton, Virginia 22920

Eric F.

Job Details: 08/02/2023

"Installed gasket, tested unit, unit no longer leaking."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Crozet, Virginia 22932

Eric F.

Job Details: 08/02/2023

"Confirmed cx complaint unit not cooling properly. Found fridge evap frozen over, thermistor reading out of range. Ordering fridge evap fan and harness. Cx to thaw unit out over weekend so we can install part on monday 8/7.; ordrng 1 W10633627 (motor-evap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW00

Near Charlottesville, Virginia 22901

Eric F.

Job Details: 08/02/2023

"Confirmed cx complaint unit not cooling. Confirmed compressor function, no frost pattern on evap. Unit must have a leak that caused previous compressor to fail. Ordering evap and compressor, requesting 3 count sealed system job.; ordrng 1 W10309988 (compressor) and 1 WP2188822 (evaporator) and 1 W10913906 (coupler)"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW5

Near Glenn Dale, Maryland 20769

Shawn D.

Job Details: 08/02/2023

replaced valves and tested cold and hot work. cx then wante to run unit to where it stop so we ran washer for 25 minutes and made it passed the spot where she said it dies. unit is good to go

We serviced a

KITCHENAID DISHWASHER

Model KUDE60HXSS5

Near Severna Park, Maryland 21146

Emmanuel R.

Job Details: 08/02/2023

Cs needs dishwasher checked because of a flood. Diagnostic revealed error code f6e2 fill valve electrical problem. Diagnotics cycle completed ok. Fill valve ohmed out ok and fills the DW. Ran unit for 45mins and it ran good. Possible the water made the error message come up. I erased error message and it didnt return.Unit is working properly. Collected $90 for svc call.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Newport News, Virginia 23602

Lucas R.

Job Details: 08/02/2023

"replaced evap and drier vaccumed, found leak at 3 way valve, replaced 3 way valve, vacuumed, charged, tested, unit working as designed.; ordrng 1 W11580434 (valve LR/VS), used 1 W11580434 (valve lr/vs) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Pasadena, Maryland 21122

Emmanuel R.

Job Details: 08/02/2023

"Cs light in freezer and top of fridge lights not coming on. Confirmed complaint freezer light not working, Replaced freezer light to start diagnostic and the top light in Rc came back on. Unit is now working properly."

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Newport News, Virginia 23602

Carl A.

Job Details: 08/02/2023

repalced all parts tested and calibrated unit works as designed

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW0

Near Nokesville, Virginia 20181

Ezra M.

Job Details: 08/02/2023

"installed parts, calibrated and tested unit. unit freezing and not completing cycles. put on drain and spin, drained then hums at clutch/stator and does nothing, remains locked. ordering control and stator; ordrng 1 W11130238 (cntrl-elec) and 1 W10754158 (motor stator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Midlothian, Virginia 23112

John P.

Job Details: 08/02/2023

"Installed evap and compressor tested working as designed.; ordrng 1 W11506635 (Coupler JP/VS), used 1 W11506635 (COUPLER JP/Vs) from stock"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Laurel, Maryland 20707

Israel R.

Job Details: 08/02/2023

Customer complaint unit is making noises when the unit is in a load. I tested the unit and foud the tub is loose. I pulled unit out and found the bold it broken. I quoted for repair. Tub is covered but the screw is not. Quoted for tub replacement and screw. Customer said he is going to think about it and will call back. Owes 464.49. if they call back.; ordrng 1 W10901175 (tub-outer CBE) and 1 W11253212 (screw 8.95)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Baltimore, Maryland 21231

Alexander D.

Job Details: 08/02/2023

upon arrival cx said unit has been working good since last visit. replaced control. tested unit. unit is now working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Alexandria, Virginia 22308

Jason A.

Job Details: 08/02/2023

CX complaint FRIDGE noise from RC. Verified noise. Test 3 damper & CX confirmed. Upload POP Parts OOS; ordrng 1 W11236851 (damper)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Springfield, Virginia 22153

Lloyd B.

Job Details: 08/02/2023

Cx complained of a no cool. Inspected the unit and found frost buildup on the evap cover and evap. Tested the heater in diagnostics and it came on. Removed ice and tested thermistor in ice water and it read 8.2k ohms in range. Thermistors all tested good in diagnostics. Installed new thermistor. Unit needs new control; ordrng 1 W11566851 (control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HBS00

Near Leesburg, Virginia 20176

Ricky E.

Job Details: 08/02/2023

"installed part, unit cks ok.."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Mount Airy, Maryland 21771

Ricardo S.

Job Details: 08/02/2023

"replaced all parts.. reset power, ice maker and dispenser works fine... no more water leak"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Mount Airy, Maryland 21771

Ricardo S.

Job Details: 08/02/2023

"Cx complains that the panel control not working at all, inspected unit, main board recives 120vac, reset power on ui board and now the panel works fine .. ran test mode, no error codes. dw works fine"

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HW2

Near Mount Airy, Maryland 21771

Ricardo S.

Job Details: 08/02/2023

"Replaced parts, reset power, unit tested and oven reach temp 375 degrees. door seal cks ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Dallastown, Pennsylvania 17313

Bernard M.

Job Details: 08/02/2023

"Replaced all parts per previous tech, restored power and unit began to run like normal. Unit checks good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Woodbridge, Virginia 22191

Tanner B.

Job Details: 08/02/2023

"installed new filter herad, tested unit. Job complete;"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS2

Near Laurel, Maryland 20707

Israel R.

Job Details: 08/02/2023

Installed both electrodes and tested. Unit is back to normal operations.

We serviced a

KITCHENAID RANGE

Model KDRP467KSS09

Near Virginia Beach, Virginia 23457

Branden R.

Job Details: 08/02/2023

"cx complaint gas leaking , checked unit and found gas coming from 3 left Valve, Burners , tested all other places and everything checked good , advised cx they will need the manifold assmbly left side , advised cx parts for unit are on back order right now. cx unsure if repair or replace at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Berryville, Virginia 22611

Daniel J.

Job Details: 08/02/2023

unit drains water out at the end of cycle but after not using finds water at the bottom of tub no droplets on inlet high loop installed coming in to cabinet ordering drain hose and inlet; ordrng 1 WPW10545278 (drain hose) and 1 W11175771 (inlet) and 1 8269144A (drain hose)

We serviced a

WHIRLPOOL FREEZER

Model WRB322DMBM03

Near Vienna, Virginia 22180

Christian C.

Job Details: 08/02/2023

Installed IM fill tube. Cycled IM and it filled with water. Unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Moseley, Virginia 23120

John P.

Job Details: 08/02/2023

Installed gaskets advised CX to see if moisture returns. If does would need to order freezer door.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Virginia Beach, Virginia 23452

Zachery R.

Job Details: 08/02/2023

"replaced parts, tested, unit working as designed."

We serviced a

JENN-AIR REFRIGERATOR

Model JBSFS48NMX00

Near Alexandria, Virginia 22309

Lloyd B.

Job Details: 08/02/2023

"Cx complained the door was not even. Inspected the unit and found at the bottom of the rc door is even with the fc door all the way up to about 80% and at the top 20%, the door bows outward causing air to enter and build frost. Unit needs new door. 2 techs required to remove built in door and reinstall; ordrng 1 W10800806 (door)"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Lewes, Delaware 19958

Michael E.

Job Details: 08/02/2023

"CX complaint: display goes blank and F6E1 error code. Tested and verified complaint. 120vac into control. 12.5 and 5 vdc into UI. Ordering console UI and ACU (just in case). From findings, it should be a UI problem, only ordered ACU just in case doesnt run properly after UI replacement. Cannot rescheduole due to SO parts; ordrng 1 W11583883 (UI) and 1 W11565020 (ACU)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near New Cumberland, Pennsylvania 17070

Sal R.

Job Details: 08/02/2023

"CX complaint is that the unit is leaking on the left side in the front of the unit. I found that the the unit is leaking due to a failed water tight seal in the 3rd rack trasck on the LH side. I am ordering 1 LH track (W11579562). Once the part is avalible, please have somone form the office call to set a return date.; ordrng 1 W11579562 (Third rack)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS04

Near Virginia Beach, Virginia 23456

Branden R.

Job Details: 08/02/2023

"came out to replace parts on unit , disassembled replace valve and steamed out Water Reservoir on unit , tested unit is now running as designed ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Williamsburg, Virginia 23185

Carl A.

Job Details: 08/02/2023

replaced all parts tested unit works as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Middletown, Pennsylvania 17057

Sal R.

Job Details: 08/02/2023

"Per the previouse tech ,I was able to access and replace the control box, the defrost heater, and the power cord with harness. I plugged unit back in and unit powered on ., I found the evap to begin to grow a frost patter. I advised CX to allow a min of 24hr's be fore the unit returnd to reccomended temp. Please note that unit is located in a garage plugged into a GFCI outlet."

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC2

Near Arlington, Virginia 22204

Davonte

Job Details: 08/02/2023

"cx complained that unit wasnt getting hot or cold water. after inspecting unit confirmed cx complaint. ran diag got error codes f3e2, inlet water temp fault, f2e1 stuck key fault. inspected control board and saw that wire to inlet water valve harness were burnt and corroded. control board also had water damage. unit will need control and valve harness.. cx will call if he want job done"

We serviced a

WHIRLPOOL FREEZER

Model MSS25N4MKZ04

Near Carlisle, Pennsylvania 17013

Drew B.

Job Details: 08/02/2023

when trying to replace the compressor thescution tube is beyond kinked thats fold in two causing restriction needs new compressor and suction tube for correct smooth flowing piping. call to reschd asap when in; ordrng 1 W11386791 (suction tube) and 1 W11580057 (compressor) and 1 sstcgh (ss tch)

We serviced a

WHIRLPOOL FREEZER

Model WRF757SDHZ04

Near Fairfax, Virginia 22033

Richard B.

Job Details: 08/02/2023

"CX complant. No ice. Prior diagnosis found unit needs ice maker. Installed new ice maker , Job completed, RB"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Berryville, Virginia 22611

Daniel J.

Job Details: 08/02/2023

fridge section not cooling tested avg temps higher than normal ran test 57 fan on no sound or movement from fan area removed evap ice in fan only bottom right and slight build up of ice on ther upper right called tech line informed to steam out and check to see if fan is moving after removal fan freely moving iinformed to not have back wall or items stacked too high restricting air flow

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near York, Pennsylvania 17403

Bernard M.

Job Details: 08/02/2023

"Cx complaint the RC section isn't cooling. When arrived cx stated water had leaked from under pantry drawers and onto floor.Ran test 3 and found the RC evap fan was running intermittenly and the thermistor had failed. This caused the RC evap to frost over. FC checks good. Referenced SP#W11092686, ordering service kit and RC evap fan, once approved contact cx to reschedule; ordrng 1 W11087438 (RC evap fan) and 1 W11457241 (drain pan)"

We serviced a

AMANA OVEN

Model AER6303MFS2

Near Harrisburg, Pennsylvania 17110

Sal R.

Job Details: 08/02/2023

CX complaint was that the unti would not opperate. I found that the unti had aF2E0 and F2E1 error code. I found all connection to be tightly secured to the control. I accessed and replacde control . I tested unit and found it to be heating with out issue reaching temps of 395 on thermacoupling.UNit test good.;

We serviced a

KITCHENAID RANGE

Model KFEG504KPS3

Near Chambersburg, Pennsylvania 17202

Andrew S.

Job Details: 08/02/2023

Cx complaint is that the cooktop has failed and is cracked. Upon arrival I found that the cooktop has had a failure on the RH side. Excessive heat has caused the glass to fragment and spider. I was able to replace the cooktop. Unit is now functioning as intended. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Bowie, Maryland 20721

Leon

Job Details: 08/02/2023

"Cx complaint was unit didnt make ice confirmed issue seen that the FC evap fan wasnt working went into test mode and it still didnt work ordering ordering motor evap fan W11249952, user interface W11330971 and pantry fridge display WPW10769076; ordrng 1 W11249952 (motor-evap) and 1 W11330971 (UI) and 1 WPW10769076 (REFRIGERATOR DISPLAY CONTROL)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Arlington, Virginia 22201

Davonte

Job Details: 08/02/2023

"cx complained unit would turn off then turn on after a few hours. couldnt confirm cx complaint. ran through services test, everyhthing worked ass should.fc 0 degrees, rc 36 degrees. not having any cooling issues. unit is working ass should."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAMS0

Near Alexandria, Virginia 22309

Lloyd B.

Job Details: 08/02/2023

Cx complained the unit did not operate. Inspected the unit and found a code of 4.3 for motor failure. The unit fills and drains but does not wash. Pulled the unit out and checked the connection and power and both were there. Unit needs new sump assh; ordrng 1 W11613570 (sump assy)

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW1

Near Orrtanna, Pennsylvania 17353

Andrew S.

Job Details: 08/02/2023

"Cx complaint is that the unit is not locking. Upon arrival I found that the lid strike has failed at the bend. I was able to replace the strike with one from VS. Unit is now functioning as intended. Job complete; ordrng 1 w11457841 (Strike AS/VS), used 1 w11457841 (Strike AS/VS) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near West Point, Virginia 23181

Orbie

Job Details: 08/02/2023

"cx complaint tub seperated. verified complaint. ordering tub, advised cx tub would get shipped directly to their home.and to call us when they receive it.; saved tckt"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Newark, Delaware 19711

Taylor F.

Job Details: 08/02/2023

Replaced timer from previous diagnosis and unit is now working as designed. job is complete.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Thurmont, Maryland 21788

Andrew S.

Job Details: 08/02/2023

Cx complaint is that the unit will start and then go to done immediately. Upon arrival I found an F7E7. I ran the diag test and found that the unit still has the error code. i tipped the unit back and inspected the conntections and unplugged them and rescured them. I then started a normal cycle and found that the unit is now temporarily able to start into a cycle. I am ordering the lower harness and shift actuator. please contact cx when the parts are available to schedule the return visit.; ordrng 1 W11481722 (SHifter) and 1 W11643701 (Lower Harness)

We serviced a

JENNAIR DISHWASHER

Model JDB9800CWX2

Near Williamsburg, Virginia 23185

Carl A.

Job Details: 08/02/2023

replaced brace tested unit works as deisgmned

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC4

Near Leesburg, Virginia 20176

Ricky E.

Job Details: 08/02/2023

"unit will not start or turn on. verified issue fnd power to the unit, and that the door will not open.. unit will need latch, control and ui.. unit is stacked will need a 2nd man; ordrng 1 w11565030 (latch assy) and 2 2ndman (2nd man)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Alexandria, Virginia 22309

Lloyd B.

Job Details: 08/02/2023

"Cx complained the unit did not operate. Installed new console and tested and it now fills, washes and drains. Job complete"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Enola, Pennsylvania 17025

Sal R.

Job Details: 08/02/2023

"Per the previouse tech, I was able to access and replace the control and the encoder board (UI) . I then ran a recalibration and a auto test. I found then unit tobe opperating a sdesigned. UNit test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Alexandria, Virginia 22308

Jason A.

Job Details: 08/02/2023

CX complaint FRIDGE NO COOL. Found evap iced up & can enable defrost HTR but no heat. Found white neutral pin at connector is backed out. Reseated connector & secure so it doesnt back out again. See SDpics. Test defrost works. Read all thermistors in diagnostics. Fans are running. Advised CXto allow 48hours for temps to normalise. Placed a half empty bottled water in FC & CX will check once frozen can load food > JJ

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Fredericksburg, Virginia 22407

Robert W.

Job Details: 08/02/2023

"CX Complaint is the unit is making noise. Inspected unit and found no error ran diag and found unit is making grinding noise during spin. Pulled unit out and found play in the gearcase shaft more then normal, Ordering Gearcase and slider; ordrng 1 W11449841 (Gearcase)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Alexandria, Virginia 22308

Jason A.

Job Details: 08/02/2023

CX complaint FRIDGE temps are not stable. Equalise pressures lo side12 hi side 12. Replaced compressor & install coupler. Check for leaks & ran vac. Filled with 4.25 OZ R134. Unit has good running & equalise pressures 0 loside 120 hiside & 0.85A. See SDpics. Check & read RC & FC thermistors at control > JJ; ordrng 1 RCdatalogger (RC datalogger) and 1 FCdatalogger (FC datalogger) and 1 W11357371 (Control box) and 1 WPW10384183 (Thermistor RC) and 1 W11594663 (Evap harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Haymarket, Virginia 20169

Ezra M.

Job Details: 08/02/2023

"excessive noise from damper when door opening and closing, and coupler to auger failed. ordering auger coupler and diffuser; ordrng 1 W11236851 (diffuser) and 1 WP2220458 (coupling) and 1 W11573761 (chute)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Accokeek, Maryland 20607

Shane B.

Job Details: 08/02/2023

"cx complaint is the unit running for a short period of time then unit stops running, starts beeping and flashing the clean light. confirmed complaint. unit was beeping and full of dirty water whe i arrived. i found F9E1 saved. cleared code and tried running drain pump but had no noise or flow. i found the drain pump not plugged in. once plugged in the drain pump ran. ran service cycle and it worked properly. unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Newport News, Virginia 23608

Lucas R.

Job Details: 08/02/2023

"cx complaint unit not starting, checked unit found f6e3 mcu, and f7e7 target rpm, found harness unseated from motor, reseated, unit now functions, also found glass seperating from lid, ordering lid to complete repair.; ordrng 1 W11470212 (lid)"

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS06

Near Arlington, Virginia 22201

Davonte

Job Details: 08/02/2023

"cx complained unit was sparking, confiurmed cx complaint after inspecting unit. called saftey techline to report issue as well. after installing new wave guide cover and turn table, unit continued to spark. cx will be replacing unit"

We serviced a

KITCHENAID RANGE

Model KFGC506JSS05

Near Roseland, Virginia 22967

Kyle A.

Job Details: 08/02/2023

Cx complaint of oven not heating. Did confirm and found ignitor for bake unplugged. Plugged in bake ignitor and unit is now as designed.

We serviced a

KITCHENAID DISHWASHER

Model Kdfm404kps0

Near Bel Air, Maryland 21015

Neil H.

Job Details: 08/02/2023

INSTALLED THE INLET WATER TESTED UNIT AFTER RESET UNIT TESTED GOOD F8E2 CLEARED

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Shiloh, Pennsylvania 17408

Bernard M.

Job Details: 08/02/2023

"Replaced all,mparts per previous tech, ran test cycle and unit completed test without further issues. Unit checks good"

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Sinking Spring, Pennsylvania 19608

Cody H.

Job Details: 08/02/2023

Was able to access unit and replace parts per previous visit. After replacing part found unit vent to be restricting air flow. Removed dryer vent and retested and unit airflow was restored. SHowed cx and reccomended cx to get vents cleaned. No further work needed.

We serviced a

KITCHENAID RANGE

Model KSEG950ESS5

Near Woodbridge, Virginia 22193

Tanner B.

Job Details: 08/02/2023

"Replaced outer glass door, tetsed unit . Job complete"

We serviced a

WHIRLPOOL WASHER

Model CAE2795FQ1

Near Woodsboro, Maryland 21798

Ricardo S.

Job Details: 08/02/2023

"got here, ran test mode found an error code f8e1 long fill, the hot valve not working, cks water pressure from supply hoses ok.. the unit not filling with hot water, order valve assy.; ordrng 1 W11205048 (valve)"

We serviced a

JENNAIR DISHWASHER

Model jdb3200aws3

Near Crozet, Virginia 22932

Eric F.

Job Details: 08/02/2023

"Installed parts, tested unit, unit working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS02

Near Leesburg, Virginia 20175

Ricky E.

Job Details: 08/02/2023

"installed part, unit cks ok..;"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Frederick, Maryland 21701

Ricardo S.

Job Details: 08/02/2023

"Cx complains that the unit make noises, inspected unit, the noise comes form the idler pulley, motor and blower wheel cks ok, replaced idle pulley, unit tested and works fine"

We serviced a

WHIRLPOOL FREEZER

Model WRX735SDHZ07

Near Virginia Beach, Virginia 23454

Branden R.

Job Details: 08/02/2023

"cx complaint unit freezing up , checked unit and found freezer door warped causing air to leak into freezer and frost up . called techline and went threw some test . was advised to order gasket along with door sense its warped in the middle . ordering all parts advised cx door will be shipped to cx address.; ordrng 1 W11435351 (door) and 1 WPW10714545 (gasket)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Winchester, Virginia 22601

Daniel J.

Job Details: 08/02/2023

washer not starting cycles door locked checked connections was able to get unit to unlock slight hum from bottom of washer when trying to agitate and spin replaced cap diag complete washer agitated and spun

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Stephens City, Virginia 22655

Daniel J.

Job Details: 08/02/2023

dishwasher not draining new construction tested with cancel to drain noise from motor no water in sink removed hose fpund plug in dispoal removed tested and installed high loop cusotmer stated unit leaked the first time using it checked for leaks while running normal cycle no leaks present from dishwasher or hose connections

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Middletown, Virginia 22645

Daniel J.

Job Details: 08/02/2023

"dryer no heat tumbles and powers on no heat found outlet tco out or range installed cutoff kit now heating; ordrng 1 w10900067 (cut off jd vis), used 1 w10900067 (tco) from stock"

We serviced a

KITCHENAID ICE MAKER

Model KUIS18PNZB2

Near Enola, Pennsylvania 17025

Sal R.

Job Details: 08/02/2023

"CX complai t was thatb the unti would not opperate and the unit wou,d blink/ beep. I found the unit tobe powered off on arrivel. I was able to take a resistanse reading of the bin thermistor and found 0.629 OHM's of resistanse. I was able to replace the Bin thermisotr and then powered the unit back on. I found that the unit was able to start and begain to fill , recir pump activated and I found water pumping over the evap plate. Unit test good. I collected $251.61 for service / labor , shipping, part, and taxes via check."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ02

Near Fairfax, Virginia 22030

Richard B.

Job Details: 08/02/2023

"CX complant. No water dispensed , Inspected unit and found resivoir possibally frozen , Heated resivoir and same , no flow . Pulled unit out a little bit and water flow was restored. Pinched supply hose behind unit. Installed new gasket and heated with heat gun so seal conformes . ADVised CX to leave closed for two hours to set. CX due a refund for valve and filter head + tax on those parts. as they were not used. RB;"

We serviced a

WHIRLPOOL WASHER

Model WED4985EW0

Near Ashburn, Virginia 20147

Ricky E.

Job Details: 08/02/2023

unit is a dryer and not a washer. customer stated that the unit wasnt turning but was heating... fnd broken belt and pulley... need part..; ordrng 1 661570v (belt) and 1 WP691366 (pulley-idr)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Lancaster, Pennsylvania 17603

Justin L.

Job Details: 08/02/2023

Cx complaint light went out then when they replaced it it just stays on. Was able to access unit and found that the triac on the control was shorted. Replaced with pre-id and tested unit now checks good no further work needed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ08

Near Sinking Spring, Pennsylvania 19608

Cody H.

Job Details: 08/02/2023

"CX complains unit was not making ice for about 1 week. CX states unit was making very thin ice cubes and not filling the trey. CX states they turned up water pressure and unit began making ice and water began dispensing normally. Found unit ice bin to be full of ice on arrival, found unit to be at 1*F in FC, 36*F in RC and 8.5*F in ice bin. Unit harvested ice and filled with water. Replaced icemaker and unit is working as designed. No further work needed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Mechanicsburg, Pennsylvania 17050

Sal R.

Job Details: 08/02/2023

"CX complaint is that the unit is not producing ice. I found that the unit has a E5 error code in test 56. I was able to run test 57 and found the unit to harnest. I then ran test 45 and foun d the valve to open and water fill the icemaker. ran test 36 and foun d that the ice box fan motor would pulsate and make a low grinding sound. I used a themacoupling and was able to take temp readings in the FC of 2 when set to 0 and the RC at 38 when set to 37. I am ordeirng 1 icebox fan motor (W10846539) and 1 icemaker (W11658802). Once the parts are avalible, please ahve somone form the office call to set a return date.; ordrng 1 W11658802 (icemaker) and 1 W10846539 (ice box fan motor)"

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS07

Near Alexandria, Virginia 22315

Lloyd B.

Job Details: 08/02/2023

"Cx complained of a burning smell and noise. Inspected the unit and could not duplicate either. There is a buildup of grease on the bottom of the unit. Explained that if an excess of grease gets on electrical parts, that may occur but currently, the unit is working as designed. Explained all to tech support and they agree and documented."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Mechanicsburg, Pennsylvania 17050

Sal R.

Job Details: 08/02/2023

"Per the previouse tech, I was able to access and replace the ice door. I was able to pour water in teh iceshut and foun d no water leaking out the door. Unit test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS02

Near Alexandria, Virginia 22315

Lloyd B.

Job Details: 08/02/2023

"Cx complained the unit did not dispense water. Inspected the unit and found that when pressing the button, there was no action. Tested the switch and it does not open or close well its testing open when closed. Unit needs new switch; ordrng 1 WP12575501 (switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET2AHTXMQ00

Near Bethesda, Maryland 20817

Roberto I.

Job Details: 08/02/2023

"Cx cmplaint water drips from the back when the icemaker is turned on.Found signs of water leak from the fill elbow connection to the water line. Seems like the inlet valve leaks and the fill tube gets frozen. Also the icemaker is loosing the mold coating, andr eleasing iin thr water. Quoted repair $539.53 with $125 labor for icemaker 4317943 and dualinlet valve WP2188808 replacement. Cx declined. Collected $120; ordrng 1 4317943 (icemaker) and 1 WP2188808 (dual valve)"

We serviced a

KITCHENAID RANGE

Model KSDB900ESS4

Near Vienna, Virginia 22182

Christian C.

Job Details: 08/02/2023

Cx complaint LF burner doesnt go all the way to low. Inspected unit and found knob only goes to a little past medium setting then locks up. Checked valve for mechanical friction. Found that knobs were installed on wrong valve. Knobs now match up correctly. Unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mount Holly Springs, Pennsylvania 17065

Andrew S.

Job Details: 08/02/2023

Per previous diag I was attempting to replace the gear case. I found that the wash plate has siezed to the gear case shaft. I was unable to separarte two. I am ordering the wash plate. Please contact cx when the part is available to schedule the return visit.; ordrng 1 W11510461 (Wash Plate)

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS08

Near Laurel, Maryland 20708

Shawn D.

Job Details: 08/02/2023

arived to unit unplugged drain pan is full of water. replaced the control then plugged fridge back in and compressor and fans started running and began cooling. told cx to give it 24 hours to cool down. unit is good

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Bowie, Maryland 20721

Shawn D.

Job Details: 08/02/2023

"installed clips and tested, unit is good to go"

We serviced a

WHIRLPOOL OVEN

Model Wfe540h0as0

Near Sterling, Virginia 20165

Simon

Job Details: 08/02/2023

CX complaints oven not heating .inspected unit temprature sensor reads over 1075k ohms and 243 V broil element heats but bake element too cold .replaced bake element .tested unit 350F temprature heats in less than 10 min.unit good to go.SZ

We serviced a

MAYTAG OVEN

Model MER6600FZ2

Near Middletown, Pennsylvania 17057

Justin L.

Job Details: 08/02/2023

Cx complaint hot light always on. Was able to access unit and verify complaint. Found RF inifinte switch failure. Replaced with pre-id and tested unit now operates as designed no further work needed

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ09

Near Hagerstown, Maryland 21740

Ken M.

Job Details: 08/02/2023

Blower replaced and tested. Unit is working properly. Old part left with customer.

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