Service History 334 - VIA Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDFE204EWH3

Near Silver Spring, MD 20904

Israel R.

Job Details: 08/02/2023

Customer complaint unit is not washing dishes. Tested unit and found F7E1 error code and the pump is not. Sump is bad is only humming. We replaced the pump and tested. Unit is now washing. THe heater is warping and is about to snap and the manifold is separating in the bakc leaking pressure. Unit needs heater and manifiold. Call customer when part is available.; ordrng 1 WPW10340542 (manifold) and 1 W10703867 (heater)

We serviced a

JENNAIR DISHWASHER

Model jdb3200aws3

Near Crozet, VA 22932

Eric F.

Job Details: 08/02/2023

"Installed parts, tested unit, unit working as designed."

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS2

Near Potomac, MD 20854

Roberto I.

Job Details: 08/02/2023

"CX complaint open/close door message, cavity light always on.Confirmed complaint, found bad interlock. Replaced interlock asssy using pre id part. unit tested ok. Collected $267.93"

We serviced a

WHIRLPOOL WASHER

Model CAE2795FQ1

Near Woodsboro, MD 21798

Ricardo S.

Job Details: 08/02/2023

"got here, ran test mode found an error code f8e1 long fill, the hot valve not working, cks water pressure from supply hoses ok.. the unit not filling with hot water, order valve assy.; ordrng 1 W11205048 (valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Potomac, MD 20854

Roberto I.

Job Details: 08/02/2023

"CX complaint poor cooling.Found 26F in the Fc, 51F in the Rc and evap not defrosting. Forced defrost, it showed open first and then closed, but the heater only received 50V. Replaced control board and evap harness using pre id parts. Unit good to go. Collected $638.20 with check"

We serviced a

KITCHENAID RANGE

Model KSEG950ESS5

Near Woodbridge, VA 22193

Tanner B.

Job Details: 08/02/2023

"Replaced outer glass door, tetsed unit . Job complete"

We serviced a

JENNAIR RANGE

Model JDS1450DS0

Near Washington, DC 20008

Sherwood

Job Details: 08/02/2023

cx complaint no hestimg uyp all the way. arrived notice bake element was burnt in half. gave cx quote installled bake element and temp did not reach to set temps. if you set temps to 350 it only gets to 315 and if you raise temp it will go up but not all the way to set temp. also LF burner is sputtering tried adjusting valve and it was not adjusting ordering valve; ordrng 1 W10566038 (valve)

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Sinking Spring, PA 19608

Cody H.

Job Details: 08/02/2023

Was able to access unit and replace parts per previous visit. After replacing part found unit vent to be restricting air flow. Removed dryer vent and retested and unit airflow was restored. SHowed cx and reccomended cx to get vents cleaned. No further work needed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Washington, DC 20002

Samuel R.

Job Details: 08/02/2023

installed part unit is now working.

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Shiloh, PA 17408

Bernard M.

Job Details: 08/02/2023

"Replaced all,mparts per previous tech, ran test cycle and unit completed test without further issues. Unit checks good"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Newark, DE 19702

Taylor F.

Job Details: 08/02/2023

"Replaced motor and control from previous diagnosis and unit still did not spin. Verifed basket spins freely. Found AW VS part was defective. Replaced with capacitor from my VS and unit is now working as designed. Job is complete.; ordrng 1 W11395618 (capacitor TF VAN STOCK), used 1 W11395618 (capacitor TF VAN STOCK) from stock"

We serviced a

KITCHENAID DISHWASHER

Model Kdfm404kps0

Near Bel Air, MD 21015

Neil H.

Job Details: 08/02/2023

INSTALLED THE INLET WATER TESTED UNIT AFTER RESET UNIT TESTED GOOD F8E2 CLEARED

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Newark, DE 19702

Taylor F.

Job Details: 08/02/2023

Cx complaint is unit not cooling properly. Tested inspected and verifed complaint. Found the compressor to be leaking at the process stub and also found it leaking at the lockring fitting on the condensor. Returning tech replace compressor and repair the lockring fitting. Called office and rescheduled with parts specalist for 8/5/23. Cx paid 120.00 service call; ordrng 1 W10507884 (compressor) and 1 W10143759 (drier (service)) and 1 W11506635 (coupler)

We serviced a

KITCHENAID RANGE

Model KFGC506JSS05

Near Roseland, VA 22967

Kyle A.

Job Details: 08/02/2023

Cx complaint of oven not heating. Did confirm and found ignitor for bake unplugged. Plugged in bake ignitor and unit is now as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Bear, DE 19701

Taylor F.

Job Details: 08/02/2023

"Cx complaint is unit not cooling in the RC. Tested inspected and verifed complaint. Found the pantry UI to be defective as well as the harness in the left pantry drawer. When i unplugged pantry UI, voltage was restored to the RC evap fan. Called WPTL to document and quoted cx for repair. Cx does not want to follow through with repair at this time. Job is complete.; ordrng 1 W10815674 (dor-fip ss) and 1 WPW10677119 (cntrl-elec)"

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS06

Near Arlington, VA 22201

Davonte

Job Details: 08/02/2023

"cx complained unit was sparking, confiurmed cx complaint after inspecting unit. called saftey techline to report issue as well. after installing new wave guide cover and turn table, unit continued to spark. cx will be replacing unit"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Alexandria, VA 22314

Jason A.

Job Details: 08/02/2023

CX complaint FRIDGE not making ice. Found icemaker rotated & stuck 90degrees. Tried to start harvest pushed button 3 seconds but icemaker stays stuck. Installed new icemakdr but arm bent gets stuck & jams up on ice mold. Ice bin is cracked > JJ; ordrng 1 W11546935 (icemaker -reorder) and 1 WPW10558423 (ice bin)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Newport News, VA 23608

Lucas R.

Job Details: 08/02/2023

"cx complaint unit not starting, checked unit found f6e3 mcu, and f7e7 target rpm, found harness unseated from motor, reseated, unit now functions, also found glass seperating from lid, ordering lid to complete repair.; ordrng 1 W11470212 (lid)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Alexandria, VA 22314

Jason A.

Job Details: 08/02/2023

CX complaint WASHER leaks. Replaced dispenser assym & cold valve. Ran test wash. Verify cold & hot water line connections good. NO LEAKS. Called office for refund & upload POP > JJ

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Accokeek, MD 20607

Shane B.

Job Details: 08/02/2023

"cx complaint is the unit running for a short period of time then unit stops running, starts beeping and flashing the clean light. confirmed complaint. unit was beeping and full of dirty water whe i arrived. i found F9E1 saved. cleared code and tried running drain pump but had no noise or flow. i found the drain pump not plugged in. once plugged in the drain pump ran. ran service cycle and it worked properly. unit is working as designed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Alexandria, VA 22304

Jason A.

Job Details: 08/02/2023

CX complaint DW leak. Found tub is dented. Front panel is rusting & console has a few sections that are not lit or dim. See SDpics. Tub2Count. Update MW & POP > JJ; ordrng 1 (- Tub2Count) and 1 W11409866 (Tub) and 1 W11416457 (Console) and 1 W11416371 (Front panel SS)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Haymarket, VA 20169

Ezra M.

Job Details: 08/02/2023

"excessive noise from damper when door opening and closing, and coupler to auger failed. ordering auger coupler and diffuser; ordrng 1 W11236851 (diffuser) and 1 WP2220458 (coupling) and 1 W11573761 (chute)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Remington, VA 22734

Robert W.

Job Details: 08/02/2023

"CX Cpomplaint is the unit wont wash. Inspected unit and found error for valve, Ran diag and unit wasnt filling on hot found hot valve off and the line wasnt tight, tighten water supply at unit turn water on tested and valve is still giving issue, Ordering valve; ordrng 1 W11038689 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Alexandria, VA 22308

Jason A.

Job Details: 08/02/2023

CX complaint FRIDGE temps are not stable. Equalise pressures lo side12 hi side 12. Replaced compressor & install coupler. Check for leaks & ran vac. Filled with 4.25 OZ R134. Unit has good running & equalise pressures 0 loside 120 hiside & 0.85A. See SDpics. Check & read RC & FC thermistors at control > JJ; ordrng 1 RCdatalogger (RC datalogger) and 1 FCdatalogger (FC datalogger) and 1 W11357371 (Control box) and 1 WPW10384183 (Thermistor RC) and 1 W11594663 (Evap harness)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Bear, DE 19701

Taylor F.

Job Details: 08/02/2023

Cx complaint is unit not filing with water. Tested inspected and verifed complaint. Found the supply line going to the dishwasher not getting any water. Turned valve off and back on and water was restored to unit. Tested unit and unit is now working as designed. Cx is going to replace supply line and valve. Job is complete.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Fredericksburg, VA 22407

Robert W.

Job Details: 08/02/2023

"CX Complaint is the unit is making noise. Inspected unit and found no error ran diag and found unit is making grinding noise during spin. Pulled unit out and found play in the gearcase shaft more then normal, Ordering Gearcase and slider; ordrng 1 W11449841 (Gearcase)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near East Petersburg, PA 17520

Justin L.

Job Details: 08/02/2023

As per previous tech was able to access unit and replace parts. Harvested icemaker and filled. Tested optics and fans. Unit now operates as designed no further work needed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Alexandria, VA 22308

Jason A.

Job Details: 08/02/2023

CX complaint FRIDGE NO COOL. Found evap iced up & can enable defrost HTR but no heat. Found white neutral pin at connector is backed out. Reseated connector & secure so it doesnt back out again. See SDpics. Test defrost works. Read all thermistors in diagnostics. Fans are running. Advised CXto allow 48hours for temps to normalise. Placed a half empty bottled water in FC & CX will check once frozen can load food > JJ

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Lititz, PA 17543

Justin L.

Job Details: 08/02/2023

As per previous visit was able to access unit and replace control. Tested unit and unit now operates as designed no further work needed

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Enola, PA 17025

Sal R.

Job Details: 08/02/2023

"Per the previouse tech, I was able to access and replace the control and the encoder board (UI) . I then ran a recalibration and a auto test. I found then unit tobe opperating a sdesigned. UNit test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Charlottesville, VA 22901

Kyle A.

Job Details: 08/02/2023

Cx complaint of unit not cooling. Did confirm and found the compressor locked up. Will need to return to reppace compressor.; ordrng 1 W11574734 (Compressor) and 2 W11506635 (Coupler)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Alexandria, VA 22309

Lloyd B.

Job Details: 08/02/2023

"Cx complained the unit did not operate. Installed new console and tested and it now fills, washes and drains. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCO22EVBL5

Near Stanley, VA 22851

Danny R.

Job Details: 08/02/2023

unit has 2 complaints icemaker leaking and door isnt sealing will need icmaker its cracked and rails door is sagging and not sealing; ordrng 1 W10884390 (icemamker) and 2 WP13055901 (slide rail)s

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC4

Near Leesburg, VA 20176

Ricky E.

Job Details: 08/02/2023

"unit will not start or turn on. verified issue fnd power to the unit, and that the door will not open.. unit will need latch, control and ui.. unit is stacked will need a 2nd man; ordrng 1 w11565030 (latch assy) and 2 2ndman (2nd man)s"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Norfolk, VA 23505

Zachery R.

Job Details: 08/02/2023

"replaced parts, tested, unit working as designed."

We serviced a

JENNAIR DISHWASHER

Model JDB9800CWX2

Near Williamsburg, VA 23185

Carl A.

Job Details: 08/02/2023

replaced brace tested unit works as deisgmned

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Norfolk, VA 23505

Zachery R.

Job Details: 08/02/2023

"replaced parts, tested, unit working as designed."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Thurmont, MD 21788

Andrew S.

Job Details: 08/02/2023

Cx complaint is that the unit will start and then go to done immediately. Upon arrival I found an F7E7. I ran the diag test and found that the unit still has the error code. i tipped the unit back and inspected the conntections and unplugged them and rescured them. I then started a normal cycle and found that the unit is now temporarily able to start into a cycle. I am ordering the lower harness and shift actuator. please contact cx when the parts are available to schedule the return visit.; ordrng 1 W11481722 (SHifter) and 1 W11643701 (Lower Harness)

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Virginia Beach, VA 23455

Zachery R.

Job Details: 08/02/2023

"replaced all parts, tested, unit working as designed. secured controls in bin."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Newark, DE 19711

Taylor F.

Job Details: 08/02/2023

Replaced timer from previous diagnosis and unit is now working as designed. job is complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Chesapeake, VA 23320

Zachery R.

Job Details: 08/02/2023

"replaced control, tested, unit working as designed. secured control in bin."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near West Point, VA 23181

Orbie

Job Details: 08/02/2023

"cx complaint tub seperated. verified complaint. ordering tub, advised cx tub would get shipped directly to their home.and to call us when they receive it.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Waynesboro, VA 22980

Eric F.

Job Details: 08/02/2023

"Went to do install, unplugged unit from wall. Found unit wall plug missing ground prong. Missing prong likely causing of electrical issues. Ordering unit harness, will use other parts on return visit.; ordrng 1 W11625681 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW1

Near Orrtanna, PA 17353

Andrew S.

Job Details: 08/02/2023

"Cx complaint is that the unit is not locking. Upon arrival I found that the lid strike has failed at the bend. I was able to replace the strike with one from VS. Unit is now functioning as intended. Job complete; ordrng 1 w11457841 (Strike AS/VS), used 1 w11457841 (Strike AS/VS) from stock"

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Staunton, VA 24401

Eric F.

Job Details: 08/02/2023

"Cx has multiple long haired dogs, unit had partially restricted air flow with some hair backed up on the element. Straightened vent line, tested unit, smell dissipated within a minute. Checked vent outside, vent flow is good but matted hair is building up, advised cx to have vent cleaned."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAMS0

Near Alexandria, VA 22309

Lloyd B.

Job Details: 08/02/2023

Cx complained the unit did not operate. Inspected the unit and found a code of 4.3 for motor failure. The unit fills and drains but does not wash. Pulled the unit out and checked the connection and power and both were there. Unit needs new sump assh; ordrng 1 W11613570 (sump assy)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Arlington, VA 22201

Davonte

Job Details: 08/02/2023

"cx complained unit would turn off then turn on after a few hours. couldnt confirm cx complaint. ran through services test, everyhthing worked ass should.fc 0 degrees, rc 36 degrees. not having any cooling issues. unit is working ass should."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Bowie, MD 20721

Leon

Job Details: 08/02/2023

"Cx complaint was unit didnt make ice confirmed issue seen that the FC evap fan wasnt working went into test mode and it still didnt work ordering ordering motor evap fan W11249952, user interface W11330971 and pantry fridge display WPW10769076; ordrng 1 W11249952 (motor-evap) and 1 W11330971 (UI) and 1 WPW10769076 (REFRIGERATOR DISPLAY CONTROL)"

We serviced a

KITCHENAID RANGE

Model KFEG504KPS3

Near Chambersburg, PA 17202

Andrew S.

Job Details: 08/02/2023

Cx complaint is that the cooktop has failed and is cracked. Upon arrival I found that the cooktop has had a failure on the RH side. Excessive heat has caused the glass to fragment and spider. I was able to replace the cooktop. Unit is now functioning as intended. Job complete

We serviced a

AMANA OVEN

Model AER6303MFS2

Near Harrisburg, PA 17110

Sal R.

Job Details: 08/02/2023

CX complaint was that the unti would not opperate. I found that the unti had aF2E0 and F2E1 error code. I found all connection to be tightly secured to the control. I accessed and replacde control . I tested unit and found it to be heating with out issue reaching temps of 395 on thermacoupling.UNit test good.;

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near York, PA 17403

Bernard M.

Job Details: 08/02/2023

"Cx complaint the RC section isn't cooling. When arrived cx stated water had leaked from under pantry drawers and onto floor.Ran test 3 and found the RC evap fan was running intermittenly and the thermistor had failed. This caused the RC evap to frost over. FC checks good. Referenced SP#W11092686, ordering service kit and RC evap fan, once approved contact cx to reschedule; ordrng 1 W11087438 (RC evap fan) and 1 W11457241 (drain pan)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Berryville, VA 22611

Daniel J.

Job Details: 08/02/2023

fridge section not cooling tested avg temps higher than normal ran test 57 fan on no sound or movement from fan area removed evap ice in fan only bottom right and slight build up of ice on ther upper right called tech line informed to steam out and check to see if fan is moving after removal fan freely moving iinformed to not have back wall or items stacked too high restricting air flow

We serviced a

WHIRLPOOL FREEZER

Model WRF757SDHZ04

Near Fairfax, VA 22033

Richard B.

Job Details: 08/02/2023

"CX complant. No ice. Prior diagnosis found unit needs ice maker. Installed new ice maker , Job completed, RB"

We serviced a

WHIRLPOOL FREEZER

Model MSS25N4MKZ04

Near Carlisle, PA 17013

Drew B.

Job Details: 08/02/2023

when trying to replace the compressor thescution tube is beyond kinked thats fold in two causing restriction needs new compressor and suction tube for correct smooth flowing piping. call to reschd asap when in; ordrng 1 W11386791 (suction tube) and 1 W11580057 (compressor) and 1 sstcgh (ss tch)

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC2

Near Arlington, VA 22204

Davonte

Job Details: 08/02/2023

"cx complained that unit wasnt getting hot or cold water. after inspecting unit confirmed cx complaint. ran diag got error codes f3e2, inlet water temp fault, f2e1 stuck key fault. inspected control board and saw that wire to inlet water valve harness were burnt and corroded. control board also had water damage. unit will need control and valve harness.. cx will call if he want job done"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Middletown, PA 17057

Sal R.

Job Details: 08/02/2023

"Per the previouse tech ,I was able to access and replace the control box, the defrost heater, and the power cord with harness. I plugged unit back in and unit powered on ., I found the evap to begin to grow a frost patter. I advised CX to allow a min of 24hr's be fore the unit returnd to reccomended temp. Please note that unit is located in a garage plugged into a GFCI outlet."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Williamsburg, VA 23185

Carl A.

Job Details: 08/02/2023

replaced all parts tested unit works as designed

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS04

Near Virginia Beach, VA 23456

Branden R.

Job Details: 08/02/2023

"came out to replace parts on unit , disassembled replace valve and steamed out Water Reservoir on unit , tested unit is now running as designed ."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near New Cumberland, PA 17070

Sal R.

Job Details: 08/02/2023

"CX complaint is that the unit is leaking on the left side in the front of the unit. I found that the the unit is leaking due to a failed water tight seal in the 3rd rack trasck on the LH side. I am ordering 1 LH track (W11579562). Once the part is avalible, please have somone form the office call to set a return date.; ordrng 1 W11579562 (Third rack)"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Lewes, DE 19958

Michael E.

Job Details: 08/02/2023

"CX complaint: display goes blank and F6E1 error code. Tested and verified complaint. 120vac into control. 12.5 and 5 vdc into UI. Ordering console UI and ACU (just in case). From findings, it should be a UI problem, only ordered ACU just in case doesnt run properly after UI replacement. Cannot rescheduole due to SO parts; ordrng 1 W11583883 (UI) and 1 W11565020 (ACU)"

We serviced a

JENN-AIR REFRIGERATOR

Model JBSFS48NMX00

Near Alexandria, VA 22309

Lloyd B.

Job Details: 08/02/2023

"Cx complained the door was not even. Inspected the unit and found at the bottom of the rc door is even with the fc door all the way up to about 80% and at the top 20%, the door bows outward causing air to enter and build frost. Unit needs new door. 2 techs required to remove built in door and reinstall; ordrng 1 W10800806 (door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Virginia Beach, VA 23452

Zachery R.

Job Details: 08/02/2023

"replaced parts, tested, unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Moseley, VA 23120

John P.

Job Details: 08/02/2023

Installed gaskets advised CX to see if moisture returns. If does would need to order freezer door.

We serviced a

WHIRLPOOL FREEZER

Model WRB322DMBM03

Near Vienna, VA 22180

Christian C.

Job Details: 08/02/2023

Installed IM fill tube. Cycled IM and it filled with water. Unit is working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Berryville, VA 22611

Daniel J.

Job Details: 08/02/2023

unit drains water out at the end of cycle but after not using finds water at the bottom of tub no droplets on inlet high loop installed coming in to cabinet ordering drain hose and inlet; ordrng 1 WPW10545278 (drain hose) and 1 W11175771 (inlet) and 1 8269144A (drain hose)

We serviced a

KITCHENAID RANGE

Model KDRP467KSS09

Near Virginia Beach, VA 23457

Branden R.

Job Details: 08/02/2023

"cx complaint gas leaking , checked unit and found gas coming from 3 left Valve, Burners , tested all other places and everything checked good , advised cx they will need the manifold assmbly left side , advised cx parts for unit are on back order right now. cx unsure if repair or replace at this time."

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS2

Near Laurel, MD 20707

Israel R.

Job Details: 08/02/2023

Installed both electrodes and tested. Unit is back to normal operations.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Woodbridge, VA 22191

Tanner B.

Job Details: 08/02/2023

"installed new filter herad, tested unit. Job complete;"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Dallastown, PA 17313

Bernard M.

Job Details: 08/02/2023

"Replaced all parts per previous tech, restored power and unit began to run like normal. Unit checks good"

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HW2

Near Mount Airy, MD 21771

Ricardo S.

Job Details: 08/02/2023

"Replaced parts, reset power, unit tested and oven reach temp 375 degrees. door seal cks ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Mount Airy, MD 21771

Ricardo S.

Job Details: 08/02/2023

"Cx complains that the panel control not working at all, inspected unit, main board recives 120vac, reset power on ui board and now the panel works fine .. ran test mode, no error codes. dw works fine"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Mount Airy, MD 21771

Ricardo S.

Job Details: 08/02/2023

"replaced all parts.. reset power, ice maker and dispenser works fine... no more water leak"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HBS00

Near Leesburg, VA 20176

Ricky E.

Job Details: 08/02/2023

"installed part, unit cks ok.."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Springfield, VA 22153

Lloyd B.

Job Details: 08/02/2023

Cx complained of a no cool. Inspected the unit and found frost buildup on the evap cover and evap. Tested the heater in diagnostics and it came on. Removed ice and tested thermistor in ice water and it read 8.2k ohms in range. Thermistors all tested good in diagnostics. Installed new thermistor. Unit needs new control; ordrng 1 W11566851 (control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Alexandria, VA 22308

Jason A.

Job Details: 08/02/2023

CX complaint FRIDGE noise from RC. Verified noise. Test 3 damper & CX confirmed. Upload POP Parts OOS; ordrng 1 W11236851 (damper)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Baltimore, MD 21231

Alexander D.

Job Details: 08/02/2023

upon arrival cx said unit has been working good since last visit. replaced control. tested unit. unit is now working properly

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Laurel, MD 20707

Israel R.

Job Details: 08/02/2023

Customer complaint unit is making noises when the unit is in a load. I tested the unit and foud the tub is loose. I pulled unit out and found the bold it broken. I quoted for repair. Tub is covered but the screw is not. Quoted for tub replacement and screw. Customer said he is going to think about it and will call back. Owes 464.49. if they call back.; ordrng 1 W10901175 (tub-outer CBE) and 1 W11253212 (screw 8.95)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Midlothian, VA 23112

John P.

Job Details: 08/02/2023

"Installed evap and compressor tested working as designed.; ordrng 1 W11506635 (Coupler JP/VS), used 1 W11506635 (COUPLER JP/Vs) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW0

Near Nokesville, VA 20181

Ezra M.

Job Details: 08/02/2023

"installed parts, calibrated and tested unit. unit freezing and not completing cycles. put on drain and spin, drained then hums at clutch/stator and does nothing, remains locked. ordering control and stator; ordrng 1 W11130238 (cntrl-elec) and 1 W10754158 (motor stator)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Newport News, VA 23602

Carl A.

Job Details: 08/02/2023

repalced all parts tested and calibrated unit works as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Pasadena, MD 21122

Emmanuel R.

Job Details: 08/02/2023

"Cs light in freezer and top of fridge lights not coming on. Confirmed complaint freezer light not working, Replaced freezer light to start diagnostic and the top light in Rc came back on. Unit is now working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Newport News, VA 23602

Lucas R.

Job Details: 08/02/2023

"replaced evap and drier vaccumed, found leak at 3 way valve, replaced 3 way valve, vacuumed, charged, tested, unit working as designed.; ordrng 1 W11580434 (valve LR/VS), used 1 W11580434 (valve lr/vs) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDE60HXSS5

Near Severna Park, MD 21146

Emmanuel R.

Job Details: 08/02/2023

Cs needs dishwasher checked because of a flood. Diagnostic revealed error code f6e2 fill valve electrical problem. Diagnotics cycle completed ok. Fill valve ohmed out ok and fills the DW. Ran unit for 45mins and it ran good. Possible the water made the error message come up. I erased error message and it didnt return.Unit is working properly. Collected $90 for svc call.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW5

Near Glenn Dale, MD 20769

Shawn D.

Job Details: 08/02/2023

replaced valves and tested cold and hot work. cx then wante to run unit to where it stop so we ran washer for 25 minutes and made it passed the spot where she said it dies. unit is good to go

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW00

Near Charlottesville, VA 22901

Eric F.

Job Details: 08/02/2023

"Confirmed cx complaint unit not cooling. Confirmed compressor function, no frost pattern on evap. Unit must have a leak that caused previous compressor to fail. Ordering evap and compressor, requesting 3 count sealed system job.; ordrng 1 W10309988 (compressor) and 1 WP2188822 (evaporator) and 1 W10913906 (coupler)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Crozet, VA 22932

Eric F.

Job Details: 08/02/2023

"Confirmed cx complaint unit not cooling properly. Found fridge evap frozen over, thermistor reading out of range. Ordering fridge evap fan and harness. Cx to thaw unit out over weekend so we can install part on monday 8/7.; ordrng 1 W10633627 (motor-evap)"

We serviced a

WHIRLPOOL WASHER

Model KDTE104KPS1

Near Afton, VA 22920

Eric F.

Job Details: 08/02/2023

"Installed gasket, tested unit, unit no longer leaking."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Bethesda, MD 20814

Roberto I.

Job Details: 08/02/2023

Replaced freezer door. Gasket sealed ok all around the door. Please call cx to schedule old door pickup.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM00

Near Lancaster, PA 17602

Justin L.

Job Details: 08/02/2023

"Cx complaint ice build up in rc. Was able ot access unit and found defrost failure. Used steamer to clear ice and found thermistors out of range. Replaced part and tested unit now checks good no further work needed; ordrng, ordrd 1 w11033168 (fan motor thermistors)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV0

Near Delta, PA 17314

Bernard M.

Job Details: 08/02/2023

"Replaced all parts per previous tech, RC fan was running, ran test 57 and icemaker harvested, ran test 45 and it filled. Unit began to cool. Unit checks good"

We serviced a

KITCHENAID RANGE

Model KFGS366VSS02

Near Severna Park, MD 21146

Emmanuel R.

Job Details: 08/02/2023

"Cs needs rage/downdraft checked because of a flood, Connected gas line and power supply , unit ignited good, and downdraft started, it goes uo and down and control are working at this time. The unit has blue corrosion on burners , suspecting it from the water , but they are usable at this time. Collected $120 svc call."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW08

Near Stanley, VA 22851

Danny R.

Job Details: 08/02/2023

installed parts checksok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Pikesville, MD 21208

Justin S.

Job Details: 08/02/2023

the refrigerator and freezer are at room temp when i arrived. cx says the unit cooled for 2-3 weeks after ss work was done on 6/29. found fans and compressor active. test 40 step 1 pressures equilize to -15psi. step 4 low side pressure is -27psi and high side pressure is 40psi. step 5 low side pressure is -27psi and high side pressure is 40psi. pressurized the unit to 140psi with nitrogen and checked for leaks with bubbles. the unit is dropping in pressure 2psi in 30 minutes. cannot find any leaks. calle tech support and spoke with a leon. under review

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Ellicott City, MD 21043

Robert L.

Job Details: 08/02/2023

"retested vavle for ice only filled about 2.5 oz, installed new valve, filled almost double, replaced heater, added permagum to opening between ice chamber and ceiling, reset power, t57 passed, t45 filled, cx to allow weekend to produe, tested all ops ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Silver Spring, MD 20901

Brian F.

Job Details: 08/02/2023

"Installed new pantry door gasket, used heat gun to adjust gasket and create seal. Unit is now working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near York, PA 17406

Sal R.

Job Details: 08/02/2023

"CX complaint was that was that the washplate was fragmented . I was able to access and replace the Agitator . I tehn ran a auto test and found the unit to complete a auto test with out issues. I then reentered diag mode and foun d no stored error codes stored. I ran several manuel test cycles to include hot/cold water fill, drain, slow agit. fast agit. and L/M/H speed spins. I inspected teh under side of the unit and found no signs of oil leaking and the rotor cover to be secured. I then ran a 2n auto test and a recalibration. I found the unit to be opperating as desigend. Unit test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Lewes, DE 19958

Michael E.

Job Details: 08/02/2023

"Upon arrival i found that there was no water shutoff in the house. Valve to fridge in in back of a messy crawlspace. CX will either be on site to turn water off then on to test or he will have a valve behind unit on our return. CX also mentioned that the RC got too warm and food spoiled. At present, temps are too low and we adjusted temp up a little. I wanted to order diffuser just in case but that was a SO part and wouldve held up return. On return, ask CX about how fridge has been functioning. Called office and had return visit scheduled for 8/8 tuesday any time.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Lancaster, PA 17602

Justin L.

Job Details: 08/02/2023

As per previous visit was able to access unit and replace parts. Unit now checks good no further work needed

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS07

Near Silver Spring, MD 20910

Roberto I.

Job Details: 08/02/2023

"Cx complaint mw door glass shattered.Confirmed inner door internal glass shattered. Ordering mw inner door (CBE). Collected $120, balance $125; ordrng 1 W11639555 (Mw inner door (CBE))"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Gainesville, VA 20155

Ezra M.

Job Details: 08/02/2023

"installed console, waited 3 mins. replaced control. verified ms info transferred to new controls. ran calibration cycle. started quick wash, normal and heavy duty, verified filling normally."

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