We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Purcellville, VA 20132
Ricky E.
Job Details:
11/21/2023
"customer stated that the units display and lights will go out at random, but the unit will still cool.. at time of service the unit was functioning with no issues... will order and replace the acu... need parts...; ordrng 1 w11455229 (control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hanover, PA 17331
Bernard M.
Job Details:
11/21/2023
"Cx complaint the handle won't stay on the door. Inspected and found the set screws in handle are stripped out and won't tighten. Replaced handle using pre-id parts, the handle is tight when iopening and closing door. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Bowie, MD 20720
Shawn D.
Job Details:
11/21/2023
replaced evap harness cleared ice using steamer ice build up was returning. tunred unit back on and started cooling again. unit is good to go
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AMS0
Near Woodbridge, VA 22192
Demonte S.
Job Details:
11/21/2023
Inspected the Unit. Found that the cx is saying that the Dishwasher isn't cleaning Dishes. Ran Service Diagnostics on the unit. Error Codes are F4E3 = Motor will not run. I then checked the Harness to the Sump Motor. Sump Motor is fully plugged in. F7E1 = No Heat. Ran Service Test on the unit. Heater Element is activating. Unit will need the Sump Motor. ; ordrng 1 W11613570 (PUMP MOTOR)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Fort Belvoir, VA 22060
Demonte S.
Job Details:
11/21/2023
Installed the Sump Motor. Tested the unit. No leaks. Unit is working as Designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBH00
Near Waynesboro, PA 17268
Andrew S.
Job Details:
11/21/2023
Cx complaint is that the lights are outn in the top RH portion of the RC and the FC light. I Quoted the cx for the cost of replacing the LEDs. Cx paid in full. please contact cx when the parts are avaialble to schedule the return visit.; ordrng 1 W11683241 (LED kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Falmouth, VA 22405
Tanner B.
Job Details:
11/21/2023
"fc evap not defrosting , unit needs heater , fan and thermistor; ordrng 1 W11650661 (heater) and 1 WP2315549 (fan) and 1 WPW10384183 (thermistor)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Fredericksburg, VA 22405
Tanner B.
Job Details:
11/21/2023
"unit not starting a cycle, recalibrated unit and tested . Job complete"
We serviced a
MAYTAG WASHER
Model MEDC465HW0
Near Fredericksburg, VA 22407
Tanner B.
Job Details:
11/21/2023
"Abnormal noise while spinning , inspected the blower wheel for damage . no damage found .. ordering rollers and idler; ordrng 2 wpw10314173 (roller)s and 1 WP691366 (idler)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MB0
Near York, PA 17404
Drew B.
Job Details:
11/21/2023
"cx ocmplaint that unit is leaking gas from the regulator.. and taged out by columbia gas .. and found the manifold tubing is completley twisted and seized in regulartor.. will need tubing and reg for eplcement,; ordrng 1 W11628651 (manifold tubing to reg)"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near York, PA 17402
Drew B.
Job Details:
11/21/2023
repla ced all parts and tested no issues unit lights up and checks good
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Delta, PA 17314
Drew B.
Job Details:
11/21/2023
cx complaint that unit is getting the f2e1 and bakle button doesnt repsond when pressed will need the console ND replaced with pre id afyer speaking to TL of parts auth for approval .. replaced and tested no issues checks good.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Hedgesville, WV 25427
Ezra M.
Job Details:
11/21/2023
"installed knob, verified proper operation."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Gerrardstown, WV 25420
Ezra M.
Job Details:
11/21/2023
"tested vents with kit, did not pull card off hanger at all. advised cust will need to have vents cleaned. also found unit shutting off on sensor cycles. found bottom sensor bar harness disconnected. reconnected, tested, verified sensor bars operating properly"
We serviced a
JENN-AIR RANGE
Model JGCP436HL00
Near McLean, VA 22101
Christian C.
Job Details:
11/21/2023
Cx complaint FL burner takes a long time to ignite. Inspected unit found burner sometimes takes longer than 5 sec to ignite. Adjusted burner head. Tested burner x20. Had cx test. Unit is working as designed.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Westminster, MD 21157
Justin S.
Job Details:
11/21/2023
Replaced the fan and sensor. Tested and the unit is preheating good without any error codes. The unit is now good
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Bowie, MD 20720
Shawn D.
Job Details:
11/21/2023
"cx complaint her mom has some off balance loads after repair. i inspected unit then checked for errors and had none, ran test 12 and went through good and spins good no shaking. i then did notice i can wiggle unit some so adjusted feet and is good now. i then went over loading with cx mom and to select better cycle when washing heavy items. unit has no leaks still. unit is good to go"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Pasadena, MD 21122
Dustin F.
Job Details:
11/21/2023
"CX complaint: units control knob locked up and broke knobInspected unit, confirmed complaint. found timer shorted out and rendered knob defective from heatstress. cracking the shaft. replaced timer and knob with pre id and tested unit, unit now working as intended."
We serviced a
JENN-AIR OVEN
Model JJW2430IL01
Near Aldie, VA 20105
Richard B.
Job Details:
11/21/2023
"CX complant. Oven has errir code. Prior diagnosis found oven needs console . When going to install console , Oven only pulls out a half inch due to pigtail length. Will need second tech to pll microwave and disconnect oven power cord and feed it through two cabinets . Further work needed. RB;"
We serviced a
IKEA MICROWAVE
Model IMBS104GSS02
Near Baltimore, MD 21224
Emmanuel R.
Job Details:
11/21/2023
"Cs unit will lose power and turn back on with half display showing, unit will still heat and work just fine like that. I found the Ui is delaminating and display board is failing where it only shows half the numbers. Unit needs a UI and Ui display board. Orderign UI's.; ordrng 1 W11160285 (panl-cntrl) and 1 W11160286 (cntrl-elec)"
We serviced a
KITCHENAID HOOD
Model KXU8036YSS1
Near Aldie, VA 20105
Richard B.
Job Details:
11/21/2023
"CX complant. Hoods bulbs sometimes work and hood making noise. Inspected unit and found bulbs slightly loose, Tightened bulbs , CX stated that the secondary vent is making noise, The vent that lets air back in room form positive air pressure.is making the noise. Advised CX to contact vent comany as that is not part of the hood system. Collected 139 service call. RB"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Severn, MD 21144
Davonte
Job Details:
11/21/2023
"cx complained unit door was free falling when opening it. confirmed cx complaint. after inspecting unit, notice that the left hinge had came off. reseated hinge, now door working as should"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Nokesville, VA 20181
Robert W.
Job Details:
11/21/2023
Replaced flow meter and valve tested unit and unit is working properly.
We serviced a
JENNAIR DISHWASHER
Model JDPSG244LS2
Near Gaithersburg, MD 20878
Roberto I.
Job Details:
11/21/2023
"Replaced part, cleared F7E2 error and ran a test cycle. The unit worked as designed and didn't leak."
We serviced a
MAYTAG UNKNOWN
Model MER8600DS0
Near Alexandria, VA 22315
Lloyd B.
Job Details:
11/21/2023
Cx complained the units burner did not work. Inspected the unit and found that it comes on at times but then turns right back off. Faulty swich. Unit needs new switch; ordrng 1 WP3149404 (switch)
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Alexandria, VA 22309
Lloyd B.
Job Details:
11/21/2023
Cx complained the unit did not spin. Installed new latch assy and tested in diagnostics and it completed each step. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Hanover, PA 17331
Bernard M.
Job Details:
11/21/2023
"Cx complaint the upper rack is falling. Inspected and found the wheels on the adjusters had fragmented causing the rack to come out of the rails. Replaced adjusters using pre-id parts, rack stays in rails and adjusts. Unit checks good. Cx paid $322.79 for full repair."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Manassas, VA
Robert W.
Job Details:
11/21/2023
Replaced door gasket heated and sealed unit is working properly.
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Hagerstown, MD 21740
Ken M.
Job Details:
11/21/2023
Customer complaint is that the unit bangs around when spinning. Found that the basket is out of round. Ordering basket.; ordrng 1 W11513243 (basket)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Currituck, NC 27929
Branden R.
Job Details:
11/21/2023
cx complaint wont complete cycle to wash / wont start checked unit and found no errors stored to uint . tested and unit cycled as designed . unable to get unit to act up as stated . allowed cx to load unit and test once more all major componets checked out good and unit is running as designed with no stored errors
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Haymarket, VA 20169
Daniel J.
Job Details:
11/21/2023
washer leaking during cycle and fabric tray full of water at end of cycle tested foud tray overfilling causing leak attempted to clean out tray no change still overflowing sugguest replacing fabric softer tray showing sp order customer wants to see if he can find one sooner collected service call fee by cc
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Laurel, MD 20723
Leon
Job Details:
11/21/2023
Cx complaint was unit was making noise confirmed issue It seems like every time the unit picks up a new speed or change as a gear. The unit makes the high screeching noise Pick unit up the belt wasn't skipping. Nor were there any visible damages with the unit Ordering a gear case for the unit.; ordrng 1 W10721967 (Clutch) and 1 W11449840 (Gear case) and 1 W10913953 (Actuator) and 1 W11395618 (Capacitor) and 1 W11550891 (Wash plate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Laurel, MD 20723
Leon
Job Details:
11/21/2023
"Client's complaint was the unit was not cooling and the refrigerator confirmed the issue. Seeing that the evaporator was completely frozen over went to go replace heater, saying that the heater was working just fine and it was already updated to the new heaterTested thermostat Inside the ice and got 8 ohmesTesting the thermostat from the control board and got 35 ohmes ordering new control ; ordrng 1 W11566851 (Control)"
We serviced a
KITCHENAID FREEZER
Model KUIX505ESS1
Near Jarvisburg, NC 27947
Branden R.
Job Details:
11/21/2023
"cx complaint unit not turning on, checked unit and found bad Condensate Drain Pump on unit not allowing propery vac to unit . plugged unit into wall and unit will run like designed . ordering new Condensate Drain Pump for repair.; ordrng 1 W11539855 (Machine Condensate Drain Pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW
Near Springfield, VA 22152
Demonte S.
Job Details:
11/21/2023
Installed Main Harness & Actuator. Tested the unit. Unit is working as Designed.
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ02
Near Severna Park, MD 21146
Dustin F.
Job Details:
11/21/2023
"REplaced all parts and tested unit, unit now working as intended. dispensed water and filled icemaker with roof down and confirmed no leaks present. lights now work in roof. unit working as intended."
We serviced a
WHIRLPOOL UNKNOWN
Model SF385PEEN0
Near Waldorf, MD 20601
Shane B.
Job Details:
11/21/2023
"cx complaint is the oven not heating. cx said it starts to get warm then it stops heating completly. i started a bake cycle in the oven. ignnitor started glowing and flames turned on and looked good. -3 min later the ignitor went out and flames turned off. a few minutes later ignitor started glowing again and flames came back on. no error appeared when running that cycle. i found temp prob reading correct temp when checked at the sensor, same reading at the board. found thermal damage to board at a resister labeled D13. i called techline, they had me ohm out the gas valve from the board. got a reading of 60-70ohms, in spec is 216ohms. unit needs a new valve. part is no longer available. techline said they may need control baord as well. explained to cx unit can not be fixed."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Annapolis, MD 21403
Dustin F.
Job Details:
11/21/2023
replaced harnass and actuator. drain pump not needed. calibrated and ran 2 test cycles and 1 quick wash cycle. unit working as intended.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Staunton, VA 24401
Danny R.
Job Details:
11/21/2023
installed parts chdksok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Annapolis, MD 21403
Dustin F.
Job Details:
11/21/2023
replaced Drain hose and claimp. ran test mode and partial quick was to confirm no leaks both while unit was out and after reinstall. unit now working as intended.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Annapolis, MD 21409
Dustin F.
Job Details:
11/21/2023
"CX complaint: unit making more noise then before repairs. Inspected unit, confirmed complaint. found waterlines knocking behind unit. and unit slightly off level. Rleveled unit, and moved excess water lines away from back of unit. unit working as intended."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MW0
Near Waldorf, MD 20603
Shane B.
Job Details:
11/21/2023
installed orderd parts and teste dunit for cx. unit is working as deisned.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXY02
Near Waldorf, MD 20603
Shane B.
Job Details:
11/21/2023
complaint is water leaking from the FC. confirmedd complaint. found a sheet of ice. cleaned all ice and cleared drian line. unit is now working as deisnged. cx paid service call.
We serviced a
KITCHENAID RANGE
Model KGCU467VSS02
Near McLean, VA 22101
Christian C.
Job Details:
11/21/2023
Installed LF burner head. Went to install oriface assembly but igniter is different. Reordering igniter.; ordrng 1 W11379158 (igniter harness)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Waldorf, MD 20603
Shane B.
Job Details:
11/21/2023
"before installing parts i checked for codes and found F6E3, F0E5. cleared codes and ran service cycle. unit made multiple attempts to spin but kept coming to a stop and making a clicking noise. replced control but it made no changes. inspected under unit and found slider is broken. replaced with VS part and tested. unit is now spinning properly but i also making a tapping noise that gets faster as basket speeds up. no signs of binding on any componants under unit. noise is present when turning basket by hand. removed basket and turned shaft on gearcase. noise is still present. must be an issue in the gearcase. suspension also feels soft and rotor is a little worn from the broken slider. ordering gearcase, rotor, and suspenions for return visit.; ordrng 1 W10734521 (slider VS SB) and 1 W11400156 (suspension kit) and 1 W11449841 (gearcase) and 1 W10915701 (rotor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Hanover, MD 21076
Davonte
Job Details:
11/21/2023
cx complained unit uit filter door wouldnt stay closed. confirmed cx complaint after insoecting unit. I tried reseating filter so door can close properly. that didt wouldnt. door is latching on to stay closed. unit will need filter housing; ordrng 1 W11162041 (filter housing)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Derwood, MD 20855
Julian H.
Job Details:
11/21/2023
CX complaint about not able to see display noticed only will have dashes on confirmed 120vac unit needs a new control CX PIF THRU APP; ordrng 1 W10894102 (cntrl-elec)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near McLean, VA 22102
Christian C.
Job Details:
11/21/2023
Cx complaint unit is not working. Inspected unit found console unresonsive and keeps resetting.; ordrng 1 W11600321 (console)
We serviced a
JENNAIR COOKTOP
Model C316
Near Rockville, MD 20854
Roberto I.
Job Details:
11/21/2023
"Replaced parts, all the elements tested ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near ,
Kyle A.
Job Details:
11/21/2023
Cx complaint of unit freezing food. Did confirm baffle gotten stuck on piece of foam. Removed foam and unit is now as designed.
We serviced a
KITCHENAID FREEZER
Model KBSD606ESS01
Near Manakin-Sabot, VA 23103
Thomas B.
Job Details:
11/21/2023
Cx complaint of Led lightning in the freezer is very dim. I found a S-code that covers the Led Lights for 5 years. Also cx has a leaking water line from the door hinge freezer is cracked and leaking unable to patch will need new freezer door assy ordering parts; ordrng 4 W11632139 (Led lights)s and 1 W10800791 (dor-fip us)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Baltimore, MD 21217
Shane M.
Job Details:
11/21/2023
cx complaint the unit isnt washing properly. found unit was being overloading causing load to stop in cycle. raned test mode & calibration mode. unit passed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Haymarket, VA 20169
Daniel J.
Job Details:
11/21/2023
fridge no ice multiple vists still no ice storing e5 error for temps above harvest point test 36 test 57 harvest passed test 19 bin not full test 37 01 icebox thermistor passed tech line tested temps inside iceroom and ohmed out at control showing 32 f ohmed out at 9.95 k ohms icebin 31 9.k ohms blocked icedoor with towel and checked for leaks suggguested to permagum hole where the water line goes into the iceroom
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Frederick, MD 21702
Brian R.
Job Details:
11/21/2023
came out to install parts. cx was going over unit and issues. took temps reading and checked unit over first. freezer is 16 37 in fridge and 25 through ice maker. need another logger for unit as well as parts. units making ice more at nght then durng the day as unit can hold better temps when closed. set temps down in freezer and up some in fridge until we return with parts needed. plus when rescheduled we will need to schedule out there 1 week for pickup of loggers as well as next week is full. went over unit with cx and hes happy unit might get fixed for the last time.as soon as all parts are in office will schedule. cx asked to be on cancelation list as well as a seal system tech back as these issues happened after all that work was done.; ordrng 1 W10846539 (IM Evap Fan) and 1 W11578030 (Evap Fan) and 1 DataLogger (DataLogger)
We serviced a
MAYTAG WASHER
Model MVWC450XW3
Near Fork Union, VA 23055
Kyle A.
Job Details:
11/21/2023
Changed parts and tested unit and unit is now as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Alexandria, VA 22310
Lloyd B.
Job Details:
11/21/2023
Cx complained of insulation showing. Inspected the unit and found the insulation in the door was coming down. Removed front panel and adjusted the insulation. Install and instruct. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOD52ES4MW00
Near Finksburg, MD 21048
Justin S.
Job Details:
11/21/2023
Cx says the unit is getting a f5e1 error code even after resetting power to the unit. Confirmed the error code in diagnostics. Cleared the error codes. Nothing is activating in component activation. ; ordrng 1 W11347847 (Switch) and 1 W11594257 (Ui) and 1 W11594418 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Frederick, MD 21702
Brian R.
Job Details:
11/21/2023
cx has a few issues with unit as well as a few videos of noises and dancing around and noises. no codes in unit. ran DLMS cycle and unit started clicking and not moving at first. then ran factory calibration then auto test. unit went through cycles empty and maybe a slight sound or click here and there. when shifting shifter is very loud. started a quickwas and let that run. then put a load in. unit does not get enough water and when shifting seems like. did again on deep wash and unit did shift a bit better. drum had slight bounce. no il or water under unit at time. will order parts needed and office will schedule.; ordrng 1 W11395618 (Capacitor) and 1 W10721967 (Splutch) and 1 W10913953 (Actuator) and 1 W11396716 (Suspension) and 1 W10752283 (Washplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Sterling, VA 20166
Richard B.
Job Details:
11/21/2023
"CX complant. Fridge making nois. Inspected unit and found when damer opens and closes it is making excessive noises. Installed new damper assembly , Now opening quietly. Job completed, RB"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Alexandria, VA 22305
Lloyd B.
Job Details:
11/21/2023
"Cx complained of an error. Inspected the unit and found the error was to rotate the knob. Per the pointer, tried to fix the ribbon but it did not work. Installed new console and after programming, tested and it now works as designed. Job complete"
We serviced a
WHIRLPOOL DRYER
Model LEQ9508PW0
Near Manassas, VA 20110
Robert W.
Job Details:
11/21/2023
Replaced Door switch and tested unit is working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Manassas, VA 20112
Robert W.
Job Details:
11/21/2023
"CX Complaint is the unit isnt cooling. Inspected unit and found the RC warm no frost pattern on evap, FC is warm and frost pattrn is barley anything temp in FC 46deg and thermistor is eading theat and RC is 66Deg and thermistor is reading that fans are operatng properly. Unit has developed sealed system issue. Ordering Compressor and drier coupler; ordrng 1 W11592010 (Compressor) and 1 W11109499 (Drier) and 1 W10913906 (Coupler)"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC1
Near Manassas, VA 20112
Robert W.
Job Details:
11/21/2023
Replaced Console and Valves unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Georgetown, DE 19947
Michael E.
Job Details:
11/21/2023
"Replaced the gearcase, clutch, slider. stator and rotor as per prrevious diagnosis. Calibrated, then tested unit and it is now working properly. Job is complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Millville, DE 19967
Michael E.
Job Details:
11/21/2023
Replaced right hinge as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Burke, VA 22015
Demonte S.
Job Details:
11/21/2023
Installed Water Inlet Valve. Tested the unit. No leaks. Unit is working as Designed.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Finksburg, MD 21048
Justin S.
Job Details:
11/21/2023
Cx says the unit is very loud in cycle during the last 5 min. Found a f6e3(communication) error code in memory. Ran the diagnostic cycle and the unit is filling draining agitating and spinning good. No error codes after. Ran the calibration. Ran the diagnostic again and the cx confirmed the noise. Found the rotor bolt is laying under the unit. Reinstalled the rotor bolt and reran the diagnostic. The unit is now good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Bristow, VA 20136
Daniel J.
Job Details:
11/21/2023
fridge not dispensing water removed filter spraying little water while filter was remoed installed bypass now water is dispensed sugguest filter head gave qoute agreed replaced and tested with same filter flow good left part with customer paid
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Rockville, MD 20850
Roberto I.
Job Details:
11/21/2023
"CX complaint Rc too warm, frost on the backwall, loud noise from the inside.Found Rc evaporator with thick frost build up. Seems like it is not defrosting again. Orderring UI W11509094 per sp. Ordering also defrost thermistor W10316760, and fan scroll W11098695 if needed. Return visit 12/4/23. Cx will defrost the unit before our return.; ordrng 1 W11509094 (UI) and 1 W10316760 (defrost thermistor) and 1 W11098695 (fan scroll (Rop1y))"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Fairfax, VA 22032
Demonte S.
Job Details:
11/21/2023
"Installed the Outer Tub, Lower Harness & Drain Pump. Tested the unit. No leaks. Unit is working as Designed."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Red Lion, PA 17356
Drew B.
Job Details:
11/21/2023
cx complaint that unit is flahsing the f8e3 and no one will be touching. which indicates the overlfow error.. ran test 12 and all functions as far as spinning and and draining foudn in test 02 no water coming through and water hookups are good and no issues unit has water incoming flow issues with unit side. ordering parts needed call to reschd.; ordrng 1 W11316256 (valve) and 1 W11316255 (hot valve) and 1 W11524103 (dispencer housing)
We serviced a
KITCHENAID RANGE
Model KODE900HSS00
Near Woodbridge, VA 22192
Robert W.
Job Details:
11/21/2023
"CX Complaint is the unit isnt heating properly upper oven. Inspected unit and found the Unit had error for UI reset error and checked for update unit didnt have update checked temp sensor and its testing good, Ran temp test on upper oven. Oven set to 350Deg/ Unit is heating to 370Deg but UI is getting stuck at 325 during preheat never goes over 325 but temp in oven is getting 375. UI Not responding properly. Ordering UI and Control; ordrng 1 W11399172 (Console)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Arlington, VA 22209
Lloyd B.
Job Details:
11/21/2023
"Cx complained a burning smell. Inspected the unit and found a large buildup of lint in the blower vent in the rear, none in the element. Removed lint and tested and there was no longer a smell. Job complete"
We serviced a
WHIRLPOOL OVEN
Model RBD307PVS00
Near Arlington, VA 22206
Lloyd B.
Job Details:
11/21/2023
"Cx complained the unit did not work. Inspected the unit and found the console beeps when buttons are pressed but, there is no display. Checked the fuse on the harness and it has continuity. Unit needs new control but the part is no longer being made. Job complete"
We serviced a
KITCHENAID FREEZER
Model KUDF204KSB00
Near Bristow, VA 20136
Daniel J.
Job Details:
11/21/2023
icemkaker not droppig ice last vist sugguested icemaker installed and unit not cycling tested blue and black wires at back of freezer with door switched held in no voltage icemaker led light bright held for three seconds dimmer no voltage per service pointer ordering new control sp w11691024; ordrng 1 W11690305 (control)
We serviced a
JENNAIR COOKTOP
Model JGD8345ADB
Near Alexandria, VA 22312
Lloyd B.
Job Details:
11/21/2023
"Cx complained the fan runs non stop. Inspected the and found that when plugged in, the fan runs. Removed the fan switch and it still runs. Unit needs new fan relay.; ordrng 1 12001452 (FAN RELAY)"
We serviced a
AMANA DISHWASHER
Model ADB1400AMB1
Near Hagerstown, MD 21740
Ken M.
Job Details:
11/21/2023
Tube and spray arm replaced. Unit is working properly. Old parts left with customer.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Winchester, VA 22601
Ezra M.
Job Details:
11/21/2023
"strike failed, ordering strike.; ordrng 1 W11316914 (strike)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Broadlands, VA 20148
Richard B.
Job Details:
11/21/2023
"CX complant. Washer making noise. Prior diagnosis through techline determined gearcase was needed. Installed gearcase , Ran a DLMS calibration cycle . Washer working as designed. Job completed, RB"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Falling Waters, WV 25419
Ken M.
Job Details:
11/21/2023
Customer complaint is that the unit is leaking from underneath. Unit tested and did not leak. Door gasket is good and there is no evidence of water inside of the door panel. Did find that the dispenser door is not able to close and there is a chip in the console. Unit ran a 2nd time and still did not leak. Customer quoted for replacement of the dispenser door.; ordrng 1 W10888684 (cover)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Lusby, MD 20657
David J.
Job Details:
11/21/2023
"Customer complaint unit will not power on arrived today and inspected unit and verified complaint found breaker was turned on, but at terminal block I had no power going into unit, pulled unit out to inspect power wire and found a plug and was installed on hardwire turn power off at breaker And found power wires on plug were not properly attached, causing no power to make it to the dishwasher. Fixed plug for customer. Reconnected power and secured wire to make sure it did not pull out. Tested unit and found there was a lot of suds used oil to remove all suds checked for leaks, and found none unit is now working as intended job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS1
Near Williamsburg, VA 23188
Orbie
Job Details:
11/21/2023
cx complaint unit leaking. checked unit verified complaint. found water leaking from gasket on left hand side. ordering tub seal.; ordrng 1 W11483553 (gasket)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lewes, DE 19958
Frederick R.
Job Details:
11/21/2023
CX complaint WM no advance cycles. Inspected/tested and found that unit had no water coming into the unit. Found unit had defective inlet valve. Replaced from pre-id. Tested after repair and the WM is now working properly. Job is complete
We serviced a
WHIRLPOOL DRYER
Model WED7990FW0
Near Washington, DC 20003
Samuel R.
Job Details:
11/21/2023
cx complaint unit is displaying f9e1.inspected unit and could confirm cx complaint.ran a service test and found drain pump not to come on.ran a normal cycle and once unit went to drain drain pump didnt come on.reset power and no changce.unit needs a new drain pump.W10903190. cx owes 110 for labor; ordrng 1 W10903190 (drain pump)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Winchester, VA 22601
Ezra M.
Job Details:
11/21/2023
"terminal block failed, replaced terminal connections, tested, working properly; ordrng 1 279318 (terminal em vs), used 1 279318 (TERMINAL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Martinsburg, WV 25403
Ken M.
Job Details:
11/21/2023
Customer complaint is that ice is clumping in the bin. Found a trail of ice down the back of the ice bin coming from the ice maker. Inspection of the ice maker found that the harness to the ice maker was loose and sitting in front of the fill tube. Harness seated and ice maker tested. Unit is now filling properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Martinsburg, WV 25404
Ken M.
Job Details:
11/21/2023
Customer complaint is that the latch is not closing. Unit tested and confirmed that the latch is not engaging. Latch replaced and unit retested. Unit is working properly. Old part left with customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV00
Near Martinsburg, WV 25405
Ken M.
Job Details:
11/21/2023
Customer complaint is that the unit is still not making ice. Found the fill tube was frozen over from the prior low water pressure issue. Fill tube steamed clear and ice maker tested. Unit is now filling properly.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Martinsburg, WV 25405
Ken M.
Job Details:
11/21/2023
Kit installed and tested. Unit is working properly. Old parts left with customer.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Annapolis, MD 21409
Dustin F.
Job Details:
11/21/2023
"Replaced all parts, calibrated then tested unit. unit now working as intended."
We serviced a
KITCHENAID DISHWASHER
Model KRFF707ESS01
Near Ellicott City, MD 21043
Davonte
Job Details:
11/21/2023
cx complained unit was leaking water from bottom of unit. confirmed cx compolaint after inspecting unit. while inspexcting unit could see that rails had frost them preventing door to fully shut all the way. casuing frost to build up in the fc side. unit willm need new rails. cx paid for parts and service call. will owe for labor; ordrng 1 W11668672 (slide rail)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Washington, DC 20002
Samuel R.
Job Details:
11/21/2023
replaced parts and defrosted unit.tested unit and now working properly
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZO8
Near Portsmouth, VA 23702
Austin D.
Job Details:
11/21/2023
checked the unit and found that the filter board is receiving 120 vac and has 0 vac coming out to interlock swithces. parts on order. will return once the parts come in.; ordrng 1 W10422269 (filter) and 1 W10138793 (fuse)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Chesapeake, VA 23322
Austin D.
Job Details:
11/21/2023
checked unit and found a damaged harness. replaced the harness and testeed operation. unit is good to go.
We serviced a
KITCHENAID RANGE
Model KGRS505XSS05
Near Port Tobacco, MD 20677
Shane B.
Job Details:
11/21/2023
intalled regulator. tested oven and cooktop while checking for leaks. no leaks detected. unit is working as designed. called office and verified th cx had paid for regulator on previous visit.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Marbury, MD 20658
Shane B.
Job Details:
11/21/2023
installed ordered part and restored power. tested oven for cx. unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Bristow, VA 20136
Daniel J.
Job Details:
11/21/2023
fridge pantry door on left side not always closing beeps from door not being closed customer said at times right side open more than left tested closed and also when water is dispensed water stream is to the right not in middle sprays; ordrng 1 W11126260 (water tube) and 1 W11397195 (left side rail) and 1 W11409809 (right side rail)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Frederick, MD 21702
Brian R.
Job Details:
11/21/2023
cx complaint is with the ice maker again. said they sent someone out and was a contractor and was going to order new ice maker but he was going to charge and she informed him its under warrenty so they just left. tested and checked unit. ice maker runs and dumps ice. issue is with bar and going up then going down and ice maker still running being down and unit gets jammed with ice. will order ice maker. unit checks. return set for 11/30; ordrng 1 W11548540 (Ice Maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHEXNB02
Near Boonsboro, MD 21713
Ken M.
Job Details:
11/21/2023
"Customer complaint is that the unit is not cooling properly. Found the evaporator frozen over. Cover removed and defrost circuit tested. Found no power going to the defrost bi-metal. Unit needs a new control, but the control is no longer available (2304095). Evaporator thawed off to give the customer a functional unit through the holiday.; ordrng 1 2304095 (electronic control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Takoma Park, MD 20912
Sherwood
Job Details:
11/21/2023
cx complaint not drain arrived and couldnt duplicate cx issue unit is drainning every time for me. leveled front feet of washer then ran a drain and spin. unit is spinning and drainning as designed repair complete