We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Washington, DC 20008
Dustin F.
Job Details: 10/21/2022
"CX answered door, stated that they would be calling to reschedule.no work done."
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM
Near Chesapeake, VA 23323
Zachery R.
Job Details: 10/21/2022
upon arrival cx stated repair no longer needed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Boyds, MD 20841
Marc M.
Job Details: 10/21/2022
cx complaint unit door falling rapidly. inspected and foudn that the right side door hinge was disconnected from the retainer spring. was able to release door hinge and reconnect spring and tested unit. unit now checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Abingdon, MD 21009
Neil H.
Job Details: 10/21/2022
REPLACED THE HEATER PER SP UNIT CHECKED GOOD.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Centreville, VA 20121
Carl R.
Job Details: 10/21/2022
"Cx complaint is, Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. Removed unit from under the counter top and removed lower rack and spray arm. Removed 2 plastic fasteners and original heater element. Installed new heater element and plastic fasteners, put lower rack and spray arm in. Tested unit for leaks , no leaks found. Unit is working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Urbana, MD 21704
Marc M.
Job Details: 10/21/2022
installed sump assembly and while sump was removed tested heater and found 11.3 ohms and 121volts in diag. control not needed. tested unit following repair and unit checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Belcamp, MD 21017
Neil H.
Job Details: 10/21/2022
CX COMPLAINT UNDER ICE BIN ICE/WATER REPLACED THE ICE DOOR UNIT CHECKED GOOD CX WILL CALL IF ANYTHING ELSE IF ISSUE ISN'T RESOLVED TECH LINE NEEDS TO BE CALLED AND INSULATION ISSUE BECAUSE I NOTICED CONDISATION ON SHELVES AND BINS ON DOOR AND UNIT IS FULLY SEALED.
We serviced a
MAYTAG FREEZER
Model MZF34X20DW06
Near Chesapeake, VA 23323
Zachery R.
Job Details: 10/21/2022
"cx complaint no lights, checked unit, verified issue, bulb has proper voltage, replaced bulb, tested, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Norfolk, VA 23513
Carl A.
Job Details: 10/21/2022
"cx complaint of unit not draining checked unit to find that drain pump had failed, pulled it off to see if t was spinning found it to be out of range when ohmed out pump reciving 120 replace pump tested unit works as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Forest Hill, MD 21050
Neil H.
Job Details: 10/21/2022
F0E2CX COMPLAINT UNIT LEAKING AND SHAKING EXPLAINED USING ONLY 2 TABLESPOONS OF DETERGENT EVERY LOAD TO PREVENT EXTRA SUDS/LEAKING AND TO GO NO MORE THAN HALF WAY UP DRUM AND CYCLE SELECTION IMPORTANT CHECKED UNIT OVER AND ALL GOOD NOW.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hopewell, VA 23860
John P.
Job Details: 10/21/2022
CX complaint unit not dispensing softener check-inflam softener dispenser separated replaced tested working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hopewell, VA 23860
John P.
Job Details: 10/21/2022
CX complaint unit not working checked unit found wire not fully seated on cold valve causing unit not to fill all the time seated wire tested working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Richmond, VA 23233
Jonathon C.
Job Details: 10/21/2022
replaced parts per prior diag. unit working as designed. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Great Mills, MD 20634
Shane B.
Job Details: 10/21/2022
cx complaint is when the IM cycles it leaks water from behind unit. confirmed complaint. i found the valve has a pin hole near the top and when IM cycles water sprays from it. replaced valve with preIDed part and tested IM again. IM filled with no leaks. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Myrtle Beach, SC 29577
Jason T.
Job Details: 10/21/2022
"arrived on-site at the main office, was advised to go to the construction trailer, spoke with building manager Tony, was advised the washer was repaired by Nelson's appliance service, no further work needed."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Potomac, MD 20854
Julian H.
Job Details: 10/21/2022
replaced heater per svc pointer w11540964 scode s17304 covers P&L
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Petersburg, VA 23803
John P.
Job Details: 10/21/2022
Replaced coupler tested unit working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Potomac, MD 20854
Julian H.
Job Details: 10/21/2022
replaced tub & inner door tested & working
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Myrtle Beach, SC 29577
Jason T.
Job Details: 10/21/2022
"Installed HMI-panel direct shipped to the cx, ran factory test to verify unit operation...working as designed."
We serviced a
WHIRLPOOL ICE MAKER
Model KUIX535HPS00
Near Cockeysville, MD 21030
Keith H.
Job Details: 10/21/2022
replaced pump and temp sensor unit is wokring
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Charlottesville, VA 22911
Eric F.
Job Details: 10/21/2022
"Confirmed cx complaint top of unit bowing forward slightly, mounting brackets sticking out of side of unit infront of gasket. Removed brackets, raised front feet to level unit and to press it up against counter top so that the unit is held in by the feet keeping it in place against the counter. Cx is happy with installation, documented job with whirlpool techline as instructed."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Myrtle Beach, SC 29572
Jason T.
Job Details: 10/21/2022
"Installed control, verified all unit functions for proper operation...working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Elkridge, MD 21075
Israel R.
Job Details: 10/21/2022
heating element - sp w11540964 - special project s17304. Customer stated that they got the service notice. Got to the unit and replaced the heater and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Mount Wolf, PA 17347
Sal R.
Job Details: 10/21/2022
I was able to acces and replace all parts. I then ran a test cycle and found the unit to be opperaitng as designed. Unit testg good.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near New Cumberland, PA 17070
Sal R.
Job Details: 10/21/2022
"Per the previouse tech, I was able to access and replace the thermisote. Informed CX to allow a min of 24hr's before unit returns to reccomended temps."
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW00
Near Baltimore, MD 21212
Keith H.
Job Details: 10/21/2022
cx complaint is unit not working inspected unit put into diagnsotics found f1e1 and f1e2 both for controls quoted cx and they decided to pay service
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHV
Near Richmond, VA 23233
Jonathon C.
Job Details: 10/21/2022
"replaced parts per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Baltimore, MD 21212
Keith H.
Job Details: 10/21/2022
cx complaint is unit leaking inpsected unit found the inlet valvce had constant slow leak into basket when not in use i replaced valve tested and calibrated unit is working now
We serviced a
WHIRLPOOL RANGE
Model WFE715H0ES0
Near New Market, MD 21774
Marc M.
Job Details: 10/21/2022
cx complaint unit not heating properly. inspected unit and when removing the lower panel within the oven found that the bake element was visibly shorted. replaced bake element with pre id parts and tested unit. unit now checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Washington, DC 20002
Samuel R.
Job Details: 10/21/2022
replaced parts and checked unit.unit is sealing properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFD2560HES
Near Parkville, MD 21234
Keith H.
Job Details: 10/21/2022
"replaced control,harness and damper unit is working"
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS3
Near Parkville, MD 21234
Keith H.
Job Details: 10/21/2022
cx complaint is unit panel and knobs are very hot inpsected unit testec at 350 temps are very accurate i explained that theres a vent jus below console that will make it hot alos heat rised from oven and affects knobs unit is wokring as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Parkville, MD 21234
Keith H.
Job Details: 10/21/2022
replaced dispenser
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Midlothian, VA 23113
Jonathon C.
Job Details: 10/21/2022
"cx complaint, unit not washing. tested unit, found sump not running, checked amp draw on motor, showing nothng. was putting kickplate back on and the sump kicked on. pulled unit, unable to locate a break in the harness, power cycled sump about 20 times, sump working. possible sump issue, could still be a harness. unable to identify which. instructed cx to run the unit as much as possible as if it is a sump, it will happen again, return with sump and main harness if cx calls back. job is complete."
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW3
Near Ellendale, DE 19941
Frederick R.
Job Details: 10/21/2022
CX complaint is dryer grate burnt. Inspected and found screen for air duct with burnt residue on it. Quoted CX cost for replacement at $345.14 and they proceeded with repair. Replaced air duct from pre-id. Also vac'd lint out of dryer and shortened exhaust hose. Put dryer back together and tested and made sure it was coverted to LP. CX paid in full by CC. Unit is working as designed. Job is complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Somerset, VA 22972
Eric F.
Job Details: 10/21/2022
"Confirmed cx complaint water dripping into unit. found valve not fully closing. Replaced with pre-id'd part, tested unit, unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Potomac, MD 20854
Julian H.
Job Details: 10/21/2022
CX complaint about having a hard time closing dispenser & unit not draining properly found that dispenser is workign as designed but Cx has to push on the middle of the door to close easily showed them that also made a loop for drain line to drain better tested & working
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS02
Near Ashburn, VA 20148
Ricky E.
Job Details: 10/21/2022
"customer stated that the unit was off.. verified issue and fnd units thermal fuse blown... changed part, unit cks ok.."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Vienna, VA 22182
Christian C.
Job Details: 10/21/2022
Installed heating element. Tested unit no errors and no leaks.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS02
Near Leesburg, VA 20175
Ricky E.
Job Details: 10/21/2022
"customer stated that the unit was making a rapping sound.. customer showed a video, but wus unable to replicate. ran damper test and icemaker harvest and they past quitly.. the refrigeration lines are hitting the cabinet internally.. there is no repair or replacment for this.. the customer is unsure if he will go back to wpl... unit cks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JUIFX15HX00
Near Great Falls, VA 22066
Christian C.
Job Details: 10/21/2022
"Installed valve. Tested unit unit now fills, recirculates water to evap plate, compressor turns on, and drains water. Unit is working as designed."
We serviced a
JENN-AIR FREEZER
Model JBZFL18IGX00
Near Woodbridge, VA 22192
Carl R.
Job Details: 10/21/2022
"Cx complaint is, not making ice. Previous technician recommendations is ice maker. Opened doors then removed lower toe panel to turn off freezer area. Removed ice bin and ice maker. Installed new ice maker turned power back on and installed ice bin. Unit working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Sterling, VA 20166
Richard B.
Job Details: 10/21/2022
"CX complant. Fridge making loud noise. Inspected unit and found sometims when fridge is running the tube coming from compressor is making contact with the cardboard on the bottom and vibtrating. Bent copper tube slightly so it no longer makes contact and vibrating. Job completed, RB"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Leesburg, VA 20175
Ricky E.
Job Details: 10/21/2022
"installed element, tested unit, unit ck ok.."
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Gaithersburg, MD 20878
Julian H.
Job Details: 10/21/2022
Cx complaint about rf burner not igniting confirmed an issue with burner base & weak spark replaced parts from preid & working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Fredericksburg, VA 22406
Robert W.
Job Details: 10/21/2022
CX complaint is the unit is making a vibration noise. Inspected unit and found the FC fan is operating properly noise is normal the compressor is making a little noise but nothing abnormal did find fan blade on condensor is loose tighten and unit is working properly.
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ04
Near Fairfax, VA 22033
Richard B.
Job Details: 10/21/2022
"CX complant. Door dosent close good . Prior diagnosis found unit needs rails. Installed rails and tested unit. Drawer working as designed. Job completed, RB"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Fairfax, VA 22033
Richard B.
Job Details: 10/21/2022
"CX complant. Dryer making noise. Inspected unit and found dryers rollers are good and spinning freely. as well as ideler pully , Found a large screw stuck between the felt on the drum and the nylon bearing causing a screaching noise when the drum rubs against the screw. Removed the screw and ran unit to conferm issue is removed. SD pics, Job completed, dryer is heating fine.RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Severn, MD 21144
Israel R.
Job Details: 10/21/2022
Customer complaint unit is not making ice. I tested the unit and found the unit is not making and low water pressure. I removed the filter and pressure improved to the door but the ice is not getting water and vavle is not starting. I pulled unit out and found the valve was not turning on but is reading ohms. I clipped it back up and the unit is now getting water. Perhaps loose connection at the vavle. But the icemaker is filling everytime now. And we replace the filter and water pressure is good too.Unit is back to normal operations.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Brookeville, MD 20833
Justin S.
Job Details: 10/21/2022
cx says they smell gas every day and they havent been using the gas. the gas was on when i arrived. sprayed the plumbing down above the valve and the connection started bubbling(pic). was able to tighten the connection down and respray it and dont see anymore bubbling at the joint. the unit is now good. called safety and spoke with a donna. file number
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Stephens City, VA 22655
Danny R.
Job Details: 10/21/2022
unit has a bad conection and terminal block and only getting 120 to unit . reinstalled harness now powers on but cx will also get house power chec ked out it seems to float and not give a full 240 the hole time either . unit checksok after harness adjustment
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Round Hill, VA 20141
Ezra M.
Job Details: 10/21/2022
"rattling noise when convection fan running. removed panel, tested, no noise. reinstalled panel, noise still gone. panel not installed properly at factory."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Annapolis, MD 21403
Shawn D.
Job Details: 10/21/2022
replaced rear control front contol and harness new harness pin was messed up so grabbed other harness and this one was good so put it in then programed and damper door and freezer fan started running. left freezer door open tll compressor started and it did. unit is good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mechanicsburg, PA 17055
Sal R.
Job Details: 10/21/2022
I was able to access and replace the control board. Unit test ogod.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Frederick, MD 21703
Ricardo S.
Job Details: 10/21/2022
"customer complains unit not filling with too much water, ran diagnostic test mode and no error codes found, water level is good but customer complains clothes are not under the water, so I explain to the customer that the clothes are wet but he wants a unit that fills with more water, the washer is working as designed, new unit work with less water and safe energy, the client is not happy with product."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near McLean, VA 22102
Christian C.
Job Details: 10/21/2022
Cx complaint door does not stop closing. Advised cx that it is the natural design for the doors to close by itself. Raised feet of unit and unit is on wheels. Can not adjust anymore. Still closes naturally. Cx says it should.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Woodbridge, VA 22191
Tanner B.
Job Details: 10/21/2022
"installed new IM, Tested unit. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Lancaster, PA 17603
Drew B.
Job Details: 10/21/2022
cx complaint that unit is not drying clothing at all. i found proper power to the unit and when removing rear panel checked element for ohm no issue and no breaks ohmed aHL and OL. will need high limit replaced amongst doing so tested now heats and checks good .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lanexa, VA 23089
Justin W.
Job Details: 10/21/2022
cx complaint unit not working. checked unit to find power not going to it. water still in unit. breaker checked good. turned off breaker and pulled unit. found extra wire added using wing nuts. on extra connector black wire not seated in wing nut. reseated wire to fix supply power. found no high loop on unit. installed high loop on left side. reinstalled unit properly. tested unit working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS
Near Richmond, VA 23224
Chris B.
Job Details: 10/21/2022
cx denied service
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near ,
Chris B.
Job Details: 10/21/2022
cx comp unit will not time out insp unit conf cx comp timer will not move on its own but will work when you turn by ahnd and part auth number #m14nhl0wp1 spoke with steve at safty collected 110 labor cc
We serviced a
KITCHENAID DISHWASHER
Model KDPM404KPS0
Near Baldwin, MD 21013
Neil H.
Job Details: 10/21/2022
REPLACED THE HEATER PER SP POINTER UNIT CHECKED GOOD.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Washington, DC 20011
Dustin F.
Job Details: 10/21/2022
"CX complaint: Dizzy when cookingEntered house and immediately Noticed a seroius lack of airflow in the apartment. Used sniffer and went through each valve, found no leaks. Preheated oven to 450 degrees and tested the burnerheads, knobs,valves, and seal of the oven door. found no leaks. CX stated shes had about 3 other people come in and test for gas, and also couldnt find anything. CX was concerned about the oven clicking and sounding like igniting when baking. i inspected unit and explained the normal function of a range. I myself was beginning to be overwhelmed by the lack of airflow. the burnt gas being vented out the unit didnt seem to be able to be dissapated in the cooking area. contacting WP TL to document( spoke to a Andrew) and was Given SR reference then contacted Safety."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Kensington, MD 20895
Roberto I.
Job Details: 10/21/2022
"Replaced part, cleared error and ran a test cycle. The unit worked as designed. Collected $110"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS01
Near Germantown, MD 20874
Julian H.
Job Details: 10/21/2022
replaced parts resme power compressor & fas started right away
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS03
Near Stafford, VA 22556
Tanner B.
Job Details: 10/21/2022
Installed new compressor and condensor . allow 24hrs to cool. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Pikesville, MD 21208
Alexander D.
Job Details: 10/21/2022
"replaced front panel, handle, studs and screws. tested unit. unit is now working properly"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Stephens City, VA 22655
Danny R.
Job Details: 10/21/2022
the sensor harness was loose and thinking it was floading reinstalled harness now unit runs cx will also take take of a sud issies with dish sop in unit unit chekcsok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHZ00
Near Sykesville, MD 21784
Justin S.
Job Details: 10/21/2022
cx says the unit is not making ice. replaced the door switch and the ice maker and the ice maker activated and filled. the cx says they have never had any melting of the ice cream. the unit is now good
We serviced a
KITCHENAID RANGE
Model KFEG500EWH3
Near Fredericksburg, VA 22405
Robert W.
Job Details: 10/21/2022
Replaced trim and put door together unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Newport News, VA 23602
Lucas R.
Job Details: 10/21/2022
"cx complaint door not closing, condensation, checked unit found mullion not catching guide, leveled unit and adjusted doors to alllow catch, turned mullion heater on full time to eliminate condensation, unit working as designed."
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Pasadena, MD 21122
Alexander D.
Job Details: 10/21/2022
replaced LF burner head. tested unit. now ignites immediately 9.5 times out of 10. cx said she doesnt smell gas leaking anymore. unit is now working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Chesapeake, VA 23320
Zachery R.
Job Details: 10/20/2022
"upon arrival unable to locate unit, advised them to reschedule if unit is present."
We serviced a
AMANA DRYER
Model NED4655EW
Near Woodstock, VA 22664
Danny R.
Job Details: 10/20/2022
adjusted drum baffle and now fin is on unit checksok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near Grasonville, MD 21638
Alexander W.
Job Details: 10/20/2022
Cx stated unit is dented inspected and verified cx complaint found back panel side panels console and glass top are all defective unit is not in cosmetic warranty gave cx quote on parts cx denied quote job is complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW3
Near Ronks, PA 17572
Justin L.
Job Details: 10/20/2022
As per previous visit was able to access unit and replace part. Calibrated and tested unit now operates as designed no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Lititz, PA 17543
Justin L.
Job Details: 10/20/2022
As per previous visit was able to access unit and replace part. Unit now checks good no further work needed
We serviced a
KITCHENAID RANGE
Model KFEG500ESS0
Near Seaford, DE 19973
Michael E.
Job Details: 10/20/2022
Replaced front left element as per previous diagnosis. Tested unit and it is now working properly. Job is complete. CX paid in full
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Georgetown, DE 19947
Michael E.
Job Details: 10/20/2022
"CX complaint: center burner head not fully lighting. Tested and verified complaint. The back end is njot holding flame. I replaced the center burner head, tested unit and it is now working properly. Job is complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Falls Church, VA 22042
David J.
Job Details: 10/20/2022
CX complaint unit keeps frosting over on back wall in freezer. Arrived to unit today and found frost on back wall. Inspected control board and found double sticker. Replace control with new one and replace thermistor as stated by previous tech installed all parts plugged unit back in and unit started cooling along as fan moving as well. Unit is now working as intended. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Culpeper, VA 22701
Danny R.
Job Details: 10/20/2022
installed parts checksok
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS02
Near Deale, MD 20751
Shane B.
Job Details: 10/20/2022
installed all parts and tested unit. unit is workign as designed.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Dover, PA 17315
Drew B.
Job Details: 10/20/2022
"after previously doing the ss repair, i arrived today and filled unit to rest of requirement of 45g and was at 25g.. filled 20 more grams of r600 to fully charge system. advised cx to allow to cool properly now. email notes from toay over to cx email for their records."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW
Near Hanover, PA 17331
Sal R.
Job Details: 10/20/2022
"Per the previouse tech, I was able ot access and replace the thermistor. I plugged unit back in and found a good frost pattern. Informed CX to allow a min of 24hr's before unit returns to temp. UNit test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0 O
Near Free Union, VA 22940
Eric F.
Job Details: 10/20/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104KPS0
Near Charlottesville, VA 22901
Eric F.
Job Details: 10/20/2022
"Installed wave guard, tested unit, found unit leaking from left side of installation mounting peg in unit cabinet, mounts pushing against installation bracket causing gap allowing water to flow. Secured unit in cabinet but raising feet as high as they would go to avoid the issue as it was likely caused by the way the unit was mounted. Let the unit run for 20 minutes, no additional leaking."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Charlottesville, VA 22901
Eric F.
Job Details: 10/20/2022
"Installed UI, calibrated unit, unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED95HEDW1
Near Bethesda, MD 20814
Roberto I.
Job Details: 10/20/2022
"Cx complaint check vent signal on.Confirmed complaint, ran disg, fpound no errors. Removed top, resistance reading on exhaust thermistor on p-14 was 6.2Kohm (good). Pliugged p14 back, the vent light went off. Possible issue with connector but now is working ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Culpeper, VA 22701
Tanner B.
Job Details: 10/20/2022
"CX Concern the unit leaking and cutting off, will drip into float tray. found water splashing out of the corner of the tub on LH side and dripping into float tray.. Adjusted the spray arm and raised unit. tested unit , no drips after doing adjustments.."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Townsend, DE 19734
Frederick R.
Job Details: 10/20/2022
CX complaint is DW leaking. Inspected/tested and found that the leak is coming from the fitting that hooks to the inlet valve and not the valve itself. Tried tightening up fitting but it did not stop the leak. SHowed CX. Inlet water line needs to be replaced. Unit is working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Middletown, DE 19709
Frederick R.
Job Details: 10/20/2022
"CX complaint is no cool. Inspected/tested and verified that the comnpressor was seized up. Replaced compressor, and installed UV drier and coupler from prior diagnosis. Pressure tested with 140psi of nitrogen for 15 mins and pressure did drop and verified no leaks at brazed joints. Vac'd unit down to 30in for 15mins. Vac held after closing gauges. Filled with 4.9oz of R134a. One everything settled I had a low side pressure of psi. Unit is working properly. Informed CX 24-48 hours for unit to get to temps. Job is completet"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Staunton, VA 24401
Eric F.
Job Details: 10/20/2022
"Installed control, tested unit, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Hampton, VA 23666
Carl A.
Job Details: 10/20/2022
replaced all parts tested and calibrated unit works as designed
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near York, PA 17408
Drew B.
Job Details: 10/20/2022
when arrived was able to cut drier nd compressor out from last time being a lock up grinding compressor complaint. i was able to install new compressor/drier and pulled near 30 in vacuum and filled to 45g of r600a and evap started showing signs of frost patter unit appears to check good give 24 hours for cooling.
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Norfolk, VA 23518
Justin W.
Job Details: 10/20/2022
cx complaint unit filled after cycle finished 2 times. checked unit to find error code f8e5. confirmed water hookup not reversed. found unit completed automatic component activation cycle and calibration cycle. checked to find no oil on gearcase at bottome of unit. no play in gearcase. drain line installed properly. unit is leveled. advised cx to use less detergent than recommended on detergent bottle. advised to use 2 tablespoons. unit working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Woodbridge, VA 22191
Demonte S.
Job Details: 10/20/2022
Inspected the unit. Found that the cx is saying that the Washer making a thumping noise while Spinning / items on the Dryer beside the Washer are vibrating. Ran Service Diagnostics on the unit. No error codes. Checked the suspension on the unit. Suspension is Good. Started a Load on normal. ( Cx didn't load the Was correct. Advised to the cx to not just throw everything in with leaving a hole in the middle.) All clothes got wet. Set the unit to Drain and Spin. Items on the Dry started to vibrate. You can feel the vibration for 3 feet or more from the washer. Called Whirlpool Techline. Unit is working as Designed.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Upper Marlboro, MD 20774
Mitchell H.
Job Details: 10/20/2022
cx complakint unit not cooling. inspected and confirrmed. found leak on right side of evap. not where last tech said. braised in new evap just like last one. vaccumed unit down and filled to 45g of r600. unit kicked on and started cooling well. had full frost pattern after about 10 mins and unit is now good to go. did not install compressor or any couplers as this evap is easily braised in copper to copper.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near York, PA 17401
Drew B.
Job Details: 10/20/2022
cx complaint that unit is not dispencing the ice and when arrived was able to find icemaker is working full bin of ice and showed cx that they may have to remove bin and break ice up at times to help auger shaft turn through and dispence once doing so the unit works and showed cx. unit checks good
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Fairfield, PA 17320
Bernard M.
Job Details: 10/20/2022
"Replaced all parts, ran auto test and unit no longer makes noise during spin. Unit checks good"
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XBL00
Near Thurmont, MD 21788
Bernard M.
Job Details: 10/20/2022
"Replaced module, restored power and placed pot of water on burner and it began to boil. Unit checks good"