We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Washington, DC 20017
Samuel R.
Job Details:
08/09/2023
cx complaint unit is leaking.inspectd unit through varioud cycles and got no leaks.did find gearcase oil under unit and sides of it.advised cx whats needed and gave cx a qoute.they will replace unit
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS00
Near Aldie, VA 20105
Richard B.
Job Details:
08/09/2023
"CX compant. Door creaks when opening and closing. Inspected uunit and found cam screw backed out of hinge area above. Tightened cam screw , creaking went away. Found LED lights need the upgraded 3 point bulbs. Installed 4 sets of 3 . Cycled power and all lights burning correctly. Job completed, RB"
We serviced a
WHIRLPOOL ICE MAKER
Model WUI95X15HZ00
Near Bethesda, MD 20817
Julian H.
Job Details:
08/09/2023
got here confirmed no cool replaced all parts pulled system to 30 inch vacuum 7 holding for several minutes charged with 5.75oz of r134a holding pressures developing frost pattern on evap ramp
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Zion Crossroads, VA 22942
Kyle A.
Job Details:
08/09/2023
Cx complaint of unit not washing. Did confirm and found unit has code for wash motor. Also found motor out of range. Will need to replace wash motor.; ordrng 1 W11460946 (Wash motor)
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS05
Near Elkridge, MD 21075
Robert L.
Job Details:
08/09/2023
"cx complaint RC too warm, found temps 46 RC 8 FC, found RC evap frozen over, thermistors passing in diag, ordering main control, will use evap motor and drain kit on return, cx will manually defrost 48 hrs. prior to next appointment; ordrng 1 WPW10675033 (cntrl-elec)"
We serviced a
MAYTAG DRYER
Model MEDE200XW1
Near Mineral, VA 23117
Kyle A.
Job Details:
08/09/2023
Units heater was reading open. Replaced heater and unit is now as designed.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Brentwood, MD 20722
Samuel R.
Job Details:
08/09/2023
cx complaint unit is shaking bad.inspected unit got error code f0e3 and f0e5.ran service test and unit performed well.ran a spin cycle on max spin and unit is spinning properly.advised cx on how to load unit to load unit properly
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mechanicsville, MD 20659
Shane B.
Job Details:
08/09/2023
"installed ordered parts. leveled unit again, it had moved from going off balance. found F0E5 saved. cleared code. ran service cycle. unit completed cycle with no issues. ran high speed spin. unit spun smoothly. floor does vibrate, not a super solid floor. unit is working as designed."
We serviced a
JENNAIR REFRIGERATOR
Model JS42SEDUDB00
Near Oakton, VA 22124
Christian C.
Job Details:
08/09/2023
Cx complaint ice is not dispensing. Inspected unit found harness to auger motor is corroded. Door no longer being made. Cx paid for service call.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Stone Ridge, VA 20105
Daniel J.
Job Details:
08/09/2023
noise from freezer section removed door and inspected found that with the drawer closed pushing against evap cover causing a vibration noise removed and reinstalled cover and drawer tested no noise reinstalled door and listen normal sounds now unit was making ice
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Portsmouth, VA 23707
Zachery R.
Job Details:
08/09/2023
"cleared debris from drain pump, tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Ashburn, VA 20148
Daniel J.
Job Details:
08/09/2023
washer f6 e3 error on start up and also during cycle acu cant hear ui cont on harness 5 vdc going into control entered diag cycle unable to process through steps ui unresponsivesugguested replacement of console replaced tested unit beeping when cycles selected filled agitated no errors during testing of washer collected payment in full by
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Beltsville, MD 20705
Davonte
Job Details:
08/09/2023
"cx complained unit wasnt cooling, installed new control board."
We serviced a
MAYTAG WASHER
Model MHW5630HW
Near Goochland, VA 23063
Kyle A.
Job Details:
08/09/2023
Replaced tray and unit is now as designed.
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Mount Airy, MD 21771
Justin S.
Job Details:
08/09/2023
"CX complaint was left front burner taking to long to ignite. Removed unit for counter top. Replace burner valve, head, and cap. adjusted spark gap to burner cap. Flame now ignites after no more than 5 secs."
We serviced a
IKEA DISHWASHER
Model IUD9500WX3
Near Washington, DC 20015
Sherwood
Job Details:
08/09/2023
cx complaint wont start up. put dw into a service diag no error codes wer found. ran a service test. completet test no error codes after service test. ran a normal cycle dw fill had good water pressure and drained out water. dw is working as designed now repair complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Baltimore, MD 21212
Shane M.
Job Details:
08/09/2023
cx complaint of condensation build up towards middle of FZ. door sealing properly. added silicone around edges of cabient. unit now sealed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Falls Church, VA 22041
Christian C.
Job Details:
08/09/2023
Cx complaint unit does not work. Inspected unit console unresponsive. Led from control good. Getting 120VAC to control. Ordering user interface. Will use console on return.; ordrng 1 W11460962 (user interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ04
Near Rockville, MD 20852
Brian F.
Job Details:
08/09/2023
"Cx states unit has intermittent issues with frost buildup in FC, especially on left side. Inspected, all gaskets sealing good, sliders are closing door fully, found liner separating from freezer door.; ordrng 1 W11436981 (FC door)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Fredericksburg, VA 22401
Thomas B.
Job Details:
08/09/2023
Cx complaint noisey operation ordering the sump assy; ordrng 1 W11416363 (Sump and motor assy)
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Forest Hill, MD 21050
Bernard M.
Job Details:
08/09/2023
"Cx complaint unit shuts off during cycle. Entered diag and found no error codes. Ran test cycle and found unit isn't balanced and shakes during high speed spin. Unit sits in under sized pan. Checked and found leveling legs are sitting flat. Instructed cx, if unit must be in pan according to code, purchase bigger pan and level unit. Unit shuts down when going off balance. Also insructed cx if load is shifted to 1 side of basket, pause unit and redistribute load evenly. Unit runs as designed"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Sinking Spring, PA 19608
Cody H.
Job Details:
08/09/2023
"CX complains unit is making excessive noise during spin cycle when washing bedding and towels in both bulky and towel settings. CX showed video to technician of unit being off balance during spin with full load in. Unit shows no errors, ran unit through diagnostic test mode, unit went through testing with no issues. Ran unit through quick cycle with full load to try to replicate cx issue, found unit making clicking noise during agitation, inspected unit slider and slider appeared to be failing. Was able to replace slider with pre I.d. part, continued cycle to test new slider. Unit now sounds better and is working as designed. No further work needed. CX EMAIL CONFIRMED."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Severn, MD 21144
Alexander D.
Job Details:
08/09/2023
"upon arrival noticed box for part has a couple big holes and box is retaped. inspected part and found its crushed and broken in several pieces, pic saved. reordering dispenser wall. call cx to schedule return visit once we have eta on part; ordrng 1 W10276226 (dispenser wall(REORDER))"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JB2
Near Gaithersburg, MD 20878
Julian H.
Job Details:
08/09/2023
CX complaint about bake not working inspected & found an issue with ignition found ignitor missaligned causing not to produce flame loose ignitor & aligned with burner tested several times with CX & working
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Edgewood, MD 21040
Neil H.
Job Details:
08/09/2023
F7E1CX COMPLAINT THE UNIT NOT AGITAING AND SPINNING NEW MOTOR AND CAP DRAIN HOSE HAS PIN HOLE LEAK; ordrng 1 W11283592 (motor-drve) and 1 W11395618 (Whirlpool Washer Capacitor) and 1 W11244231 (hose)
We serviced a
WHIRLPOOL RANGE
Model WEC310S0FW4
Near Lancaster, PA 17603
Justin L.
Job Details:
08/09/2023
Cx complaint oven too cold and broil not working. Cx had oven preheated to 400F when I arrived watched as cx changed temp to 395 then back to 400 and start then display only showed 340F but temp senser read 392F. Found that she was leaving door open during broil which isnt completing circuit and not heating. Contacted techline and spoke to Andrew. Unit is operating as designed and it is cx error and she has been instructed on the use of it and is aware of future potential charges. No further work needed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Chesterfield, VA 23832
Joseph D.
Job Details:
08/09/2023
"Replaced sump and motor, unit working properly no leaks detected and no other issues noted. Cleared f4e3 errors on control board"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Woodbridge, VA 22192
Robert W.
Job Details:
08/09/2023
"CX Complaint is the unit isnt dispensing ice. Inspected unit and found IM is working pulled bin and tested auger motot and motor is working but the shaft is not rotating auger motor has failed. Ordering Auger motor, bracket and yoke; ordrng 1 W11671282 (Auger motor) and 1 W11307589 (Bracket) and 1 WPW10169511 (Yoke)"
We serviced a
JENN-AIR ICE MAKER
Model JUIFX15HX01
Near Arlington, VA 22207
Lloyd B.
Job Details:
08/09/2023
Cx complained the unit had all the lights on. Inspected the unit and found that the clean light and change filter lights were on. Removed filter and reinstalled and that light went away. Gave cx instructions on how to clean the unit. Cx instruct. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near New Market, MD 21774
Ricardo S.
Job Details:
08/09/2023
"Cx complains about a noise when the unit is on the spin cycle, inspected unit.. the bearing is bad, motor cks ok.. unit needs gearcase asyy.. splutch and belt, 2 counts job.. CX DOESN'T WANT TO CONTINUED WITH THE REPAIR; ordrng 1 w11454372 (gearcase)"
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE02
Near Towson, MD 21286
Shane M.
Job Details:
08/09/2023
service pointer for this issue. ALL LEDS need to replaced. including 2 in the FZ. reordering 4x LEDS (12) SM ONLY SM ONLY per cx.; ordrng 4 w11632139 (LEDs)s
We serviced a
IKEA MICROWAVE
Model IBMS1455DS00
Near Kensington, MD 20895
Brian F.
Job Details:
08/09/2023
"Cx states start button not working, tested and confirmed. Found start button had broken button holder. Installed new button and button holder, tested, unit is now working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Upper Marlboro, MD 20772
Shane B.
Job Details:
08/09/2023
"cx complaint is the unit not drying. cx is using rinse aid and HE detergent. i found no saved codes. looked under unit and found no damage to the harness, heater is plugged in. ran service cycle. at the end of the cycle the heater hot. unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Clear Spring, MD 21722
Ken M.
Job Details:
08/09/2023
"Customer complaint is that the unit is not spinning properly, clothing still wet at the end of the cycle. Cabinet is level and suspension is good. Basket is out of round. Ran test cycle and the rest of the unit is working properly. Ordering basket.; ordrng 1 W11513244 (basket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Dumfries, VA 22025
Demonte S.
Job Details:
08/09/2023
"Installed Compressor, Coupler & Access Valve. Pulled vacuum on the unit. Unit is holding a Vacuum. I then filled the unit with 2.0 Oz's. Unit is starting to Cool. Unit is working as Designed. ( Any questions please check Sd Pictures.)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Falls Church, VA 22041
Christian C.
Job Details:
08/09/2023
Installed filter housing and end cap kit. Cx complaint unit is not making ice. Cycled IM and it did not fill. Ordering water valve and IM.; ordrng 1 WPW10420083 (water valve) and 1 W10884390 (ice maker)
We serviced a
AMANA RANGE
Model AER6303MFS3
Near Ocean City, MD 21842
Michael E.
Job Details:
08/09/2023
Replaced oven wire harness as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Leesburg, VA 20176
Ricky E.
Job Details:
08/09/2023
"installed part, unit cks ok.."
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Manassas, VA 20110
Richard B.
Job Details:
08/09/2023
"CX complant. Washer has error code . Inspected unit and found unit has valve failure error code. Found cold valve measures out of range, 2300 ohms on 1 and 3 connection Quoted CX price to change. both valves. C will decide what they want to do. RB; ordrng 1 W11316256 (cold valve 115.38) and 1 W11316255 (hot 115.38)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Sinking Spring, PA 19608
Cody H.
Job Details:
08/09/2023
"CX complains unit is building up frost on icemaker chute. Found icemaker chute door to be sealing correctly, was able to put unit into test 19 and test for voltage to facia heater, unit is reciving voltage to heater but heater is not heating. Found heater to show 2.47Kohms, ordering facia for use on return, return to be scheduled by office when parts arrive. CX EMAIL CONFIRMED.; ordrng 1 W11504347 (facia (heater))"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Ruckersville, VA 22968
Eric F.
Job Details:
08/09/2023
"Installed parts, tested unit, unit working as designed."
We serviced a
JENN-AIR REFRIGERATOR
Model JUCFP242HM11
Near Reston, VA 20190
Simon
Job Details:
08/09/2023
CX complaints icemaker not working .inspected unit control not the right one J3 AND J12 CONNECTORS missing and J4 connector the orginal has 3pin and the new control 4pin .unable to install it .unit need new control ordered control box.SZ; ordrng 1 W11690305 (CONTROL BOX)
We serviced a
WHIRLPOOL FREEZER
Model MFT2976AEB00
Near Orrtanna, PA 17353
Drew B.
Job Details:
08/09/2023
rpelaced valve no leaks and tested checks good.
We serviced a
WHIRLPOOL DRYER
Model MEDP575GW0
Near Woodbridge, VA 22193
Robert W.
Job Details:
08/09/2023
"CX Complaint is the unit is making noise and door open easy, Inspected unit and found the rollers making noise front and back also found the latch is a little loose not holding door closed very well. Ordering latch kit and rollers; ordrng 1 279570 (Door latch kit) and 2 WPW10314173 (roller)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Timonium, MD 21093
Shane M.
Job Details:
08/09/2023
cx complaint the unit door isnt shutting proper. found leveling issue causing frame to be twisted. fixed leveling issue. unit now shuts with 1 finger. no issues. no leaks.
We serviced a
JENNAIR MICROWAVE
Model JMW2430IL03
Near Ashburn, VA 20148
Daniel J.
Job Details:
08/09/2023
conbi oven tripping breaker when using bake cycle checked terminsal connections good tested broil noise from lower cooling fan for oven broil element on for 5 mins than tripped breaker sugguesting element and acu also fan microwave working normal; ordrng 1 W11448962 (acu) and 1 W10804429 (broil element) and 1 W11545804 (bale element) and 1 W11248652 (blower)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Midlothian, VA 23112
Joseph D.
Job Details:
08/09/2023
Replaced Ice level sensor and unit working properly. Reporting bin status correctly. No other issues noted.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Leesburg, VA 20176
Ricky E.
Job Details:
08/09/2023
"customer stated that after last service the unit didnt cool. verified issue,unit may have a leak.. ordering parts...; ordrng 1 w11546605 (fzr evap) and 1 WPW10643261 (evaporator) and 1 w11590197 (3 way ref valve) and 3 3callcount (3 call count)s and 1 W10779331 (compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Washington, DC 20017
Shawn D.
Job Details:
08/09/2023
"opened system and was full of r600. replaced the compressor coupler drier then vacumed system down and filled to recomended and started cooling. unit is good to go; ordrng 1 w10913906 (coupler SD V/S) and 1 w10143759 (uv drier SD V/S), used 1 w10913906 (coupler SD V/S), and 1 w10143759 (uv drier SD V/S) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Haymarket, VA 20169
Richard B.
Job Details:
08/09/2023
"CX complant. Ice ain fresh food compartment. Prior diagnosis found unit needs compartment kit. Installed kit and reassembled unit. Collected 110 labor. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Washington, DC 20017
Shawn D.
Job Details:
08/09/2023
building guy had power off to fridge unit defrosted. replaced the heater assem put unit back together plugged back in and unit started cooling. unit is good to go
We serviced a
MAYTAG WASHER
Model MVWB855DC2
Near Hanover, PA 17331
Sal R.
Job Details:
08/09/2023
"Per the previouse tech, I was able to access and replace the lid lock and console. UNit test good."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Washington, DC 20017
Shawn D.
Job Details:
08/09/2023
cx complaint display will go blank white and wont work or will reset the time/date. inspected unit and is working at this time. checked for error codes and had none. tested bake and reached 350 with no issues cooling fans work. ui panel is needed. ordering ui for return; ordrng 1 W11600370 (ui stainless) and 1 W11600370 (ui stainless)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Glen Burnie, MD 21060
Emmanuel R.
Job Details:
08/09/2023
"Replaced control and sump, unit is now working properly."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MB0
Near Glen Burnie, MD 21061
Alexander D.
Job Details:
08/09/2023
replaced control. tested unit. unit is now working properly
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Nokesville, VA 20181
Robert W.
Job Details:
08/09/2023
"CX Complaint is the unit is making noise, Inspected unit and found no error codes ran diag and found the unit is making a squeeking/grinding noise, Coming from gearcase pulled belt from pulley and spun basket and its the gearcase making noise. Ordering Gearcase; ordrng 1 W11449840 (Gearcase)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fairfax, VA 22031
Christian C.
Job Details:
08/09/2023
Cx complaint water does not stop when pressing paddle. Inspected unit and found when pressing paddle it defaults to measured fill. Power cycled unit and checked connections issue still persists. Ordering display board.; ordrng 1 W11533213 (display)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Myrtle Beach, SC 29588
Jason T.
Job Details:
08/09/2023
"Installed parts to complete the repair, ran factory diagnostics test # 57 to verify icemaker function, test # 45 icemaker fiil-harvest...working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Charles Town, WV 25414
Ezra M.
Job Details:
08/09/2023
"installed dual valve, tested dispenser, no leaks found. working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QVS06
Near Severna Park, MD 21146
Emmanuel R.
Job Details:
08/09/2023
"Replaced optic sensor, collected $110 for labor. Advised allow 24hrs for icemaker to produce ice."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Conway, SC 29526
Paul F.
Job Details:
08/09/2023
Customers complaint is unit is still leaking. Found dispenser still dripping a little bit. This unit you cannot test the softner dispenser. NTO parts. ; ordrng 1 W11316256 (cold water valve) and 1 W11524103 (dispenser tray)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ1
Near Winchester, VA 22602
Ezra M.
Job Details:
08/09/2023
"failed wire harness shorted to frame, shorting out control. replaced harness and control. tested bake and broil and all elements. unit working properly. called safety, spoke with Christina"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lovettsville, VA 20180
Ricky E.
Job Details:
08/09/2023
"customer stated that the unit stopped working at the control. verified issue and fnd power at the main control, but no power out. the acu status led is out as well... the unit will need the control and ui assy. unit may have other issues, but unable to test; ordrng 1 w11478526 (ui assy) and 1 w11419171 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS04
Near Murrells Inlet, SC 29576
Jason T.
Job Details:
08/09/2023
"Cx complaint, no water from the dispenser, no ice production...found water tank frozen, set temps too cold in the fridge causing the water tank to freeze. 37 degrees. Used a steamer to thaw out the ice, verified water from the dispenser, icemaker fill-harvest, ran factory dignostics to verify unit operation, working as designed. Set fridge temp to 40 degrees, freezer at 3 degrees, advised cx on temp settings, cx agreed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Clear Spring, MD 21722
Ken M.
Job Details:
08/09/2023
Customer complaint is that the unit has to run multiple cycles to dry. Unit tested and has good air flow all the way out of the home. Element and thermostats are cycling properly. Issue may be from the washer not spinning the clothing out enough for the dryer to handle in 1 cycle. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY06
Near Chesapeake, VA 23322
Zachery R.
Job Details:
08/09/2023
"cx complaint fc door not closing, checked unit, come to find defective rails, gasket, and grille, steamed, frost build, ordering parts needed to complete repair.; ordrng 1 WPW10120018 (slide rail (frz)) and 1 WPW10175909 (grille) and 1 W10571967 (frz door gasket (gr))"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Murrells Inlet, SC 29576
Jason T.
Job Details:
08/09/2023
"Installed icemaker and inlet valve, ran factory diagnostics, verified water from the dispenser, icemaker fill-harvest...unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Fredericksburg, VA 22401
Thomas B.
Job Details:
08/09/2023
Console damaged and inlet valve cracked ordering parts ; ordrng 1 W11561182 (Console panel) and 1 W11614515 (Valve inlet)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Powhatan, VA 23139
Joseph D.
Job Details:
08/09/2023
"Compressor hot to touch, must replace compressor and search for leak. Ordering 4 count ss. ; ordrng 1 W11592010 (Compressor) and 1 W11109499 (Driet) and 1 WP978025 (Valve) and 1 W11548259 (Condenser) and 1 W11099748 (Freezer evap) and 1 W11291123 (Fridge evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Pawleys Island, SC 29585
Jason T.
Job Details:
08/09/2023
"Installed pantry deli lid, leveled the unit, verified all unit functions for proper operation...,working as designed."
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS05
Near Haymarket, VA 20169
Richard B.
Job Details:
08/09/2023
CX complant. RF burner dosent work. Ibnspected uunit and found choke spring missing from RF burner. Ordering choke spring per service pointer W11660286. Not in stock. RB; ordrng 1 W11690598 (choke spring)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Fenwick Island, DE 19944
Michael E.
Job Details:
08/09/2023
Replaced control and float switch as per previous diagnosisa. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Conway, SC 29527
Paul F.
Job Details:
08/09/2023
Customers complaint is unit made a strange noise again. She recorded the noise but she said in 2 months she had it fixed it only happened once. Tested the unit and didnt hear any noise and this unit was just rebuilt. Advised customer if the noise happens more often to let us know. All check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV01
Near Charlotte Hall, MD 20622
Shane B.
Job Details:
08/09/2023
installed both parts and restored power. set unit to recomended temps. unit is working as designd.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Laurel, MD 20707
Davonte
Job Details:
08/09/2023
"cx complained unit was shaking and off balance. confirmed cx complaint. cx is overloading unit with towels causing to be off balance. got error code f0e3 overload error and fe05 off balance load. advised cx not to overload unit on towels. unit will need new suspension. quoted cx for repair, paid service fee, will be calling if they want repair done"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Myrtle Beach, SC 29588
Jason T.
Job Details:
08/09/2023
"Installed UI-Panel, verified all unit functions for proper operation...working as designed."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Carlisle, PA 17015
Andrew S.
Job Details:
08/09/2023
Cx complaint is that the lid will not open and the unit stopped mid cycle. Upon arrival I was able to cycle power and get the lid to open. I found that the water had drained out but the clothes did not get spun out. I entered diag and found that the unit has an F9E1 and F8E1. I cleared the error code and found that the unit would not go past fill on the diag cycle. i tipped the unit back and found that the cover was separated from the drain pump and the harness connector has come out of the pump. I rescured the harness and cover and tested the unit. Unit is now functioning as intended. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Barhamsville, VA 23011
Lucas R.
Job Details:
08/09/2023
"cx complaint loud noise after heating, checked unit found warped blower wheel rubbing in housing, replaced wheel, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Myrtle Beach, SC 29577
Jason T.
Job Details:
08/09/2023
"Cx complaint, no ice production, tested all circuits, found open inlet valve solenoid. Installed triple-valve from van stock, ran factory diagnostics and verified icemaker fill-harvest...working as designed.; ordrng 1 W11579561 (TRIPLE-VALVE JT VS), used 1 W11579561 (TRIPLE-VALVE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HBS00
Near Manassas, VA 20111
Demonte S.
Job Details:
08/09/2023
"Inspected the unit. Found that the cx is saying after installing seal System parts the unit stopped cooling. Checked the Evaporator no signs of any leaks with black light. Checked the compressor section. Compressor heat can be felt before removing the compressor cover. Compressor is so hot you can't your hand on it and the compressor has a ash spot. Unit will need a new compressor, Access Valve & Evaporator. ; ordrng 1 W10779331 (Whirlpool Refrigerator Compressor) and 1 W11506635 (Whirlpool Refrigerator Access Valve Coupler) and 1 WPW10643261 (Whirlpool Refrigerator Evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Chevy Chase, MD 20815
Roberto I.
Job Details:
08/09/2023
"CX complaint icemaker only make a batch of ice per day.Found ice ready ij the mold, but the icemaker only harvest with T and H jumped. Removed icemaker, noticed that this is an aftermarket part purchased on Amazon.com by the cx, and is not working properly.. Ordering icemaker W10884390. Collected $109.27. Called office to make sure we don't have to charge extra for labor. Was told me no extra charge.; ordrng 1 W10884390 (icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Myrtle Beach, SC 29577
Jason T.
Job Details:
08/09/2023
"Installed all parts, working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY01
Near Chevy Chase, MD 20815
Sherwood
Job Details:
08/09/2023
cx complaint gasket on freezer damaged. arrived todayn and confirm gasket was torn at top. gave cx quote. installed part cleared any ice build up. fc gasket is now completly sealed all around. repair complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Timonium, MD 21093
Shane M.
Job Details:
08/09/2023
"unit was mounted to cabient. fixed this issue. advised to make sure water is hot, rinse aid w pods. unit working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Myrtle Beach, SC 29577
Jason T.
Job Details:
08/09/2023
"Installed parts to complete the repair, verified all unit functions for proper operation...working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Lancaster, PA 17602
Justin L.
Job Details:
08/09/2023
Cx complaint leaking from under unit. Was able to access unit and verify concern. Found pin hole in inlet valve causing slow dripping onto cx brand new floors. Shut off water so as to not cause damage and ordering valve for repair. Once in office will need to set return; ordrng 1 W11645245 (inlet valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Pasadena, MD 21122
Alexander D.
Job Details:
08/09/2023
"upon arrival cx said fz door didnt come in. i have rc door in my van and its the same as the one on the unit, grain running horizontally and lighter color than fz door. when i replaced the doors the first time i compared the grain of new doors to the ones i replaced and fz door was the one coming in wrong. have also seen wrong fz door come in for other jobs too. reordering fz door. took pics of grains. if grain on fz door is running vertically it is wrong. needs to be running horizontally. ship door to office and inspect before sending out. have shop tech drop off door day before return visit, do not send with tech!; ordrng 1 W11551458 (fz door(REORDER INSPECT)) and 1 W11223753 (nameplate)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Myrtle Beach, SC 29579
Jason T.
Job Details:
08/09/2023
"Installed outer-door panel, verified all unit functions for proper operation...working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Culpeper, VA 22701
Eric F.
Job Details:
08/09/2023
"Previous tech called techline condemned unit. Left SR# and description on work order on back of unit explaining issue, unit non repairable."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Upper Marlboro, MD 20772
Leon
Job Details:
08/09/2023
"cx complaint ice maker not dropping ice. confirmed issue ice maker not recieving voltage. bail arm was hanging loose. jumped ice maker, could hear buzzing but no reaction. ordering cx a new ice maker; ordrng 1 W11510803 (ice maker kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Myrtle Beach, SC 29579
Paul F.
Job Details:
08/09/2023
Installed new parts. All check ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Mount Airy, MD 21771
Ricardo S.
Job Details:
08/09/2023
"Cx complains that the unit stopped making ice again, inspected unit, the fill tube is frozen. valve cks ok, ice maker, the heater on fill tube not working. order part; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Petersburg, VA 23803
Chris B.
Job Details:
08/09/2023
cx comp unit lights will not work inp unit conf cx comp apon replacing door switch found wires to be to short to reconect them to switch called tech line spoke with kirk stated unit si non repairable
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Myrtle Beach, SC 29579
Paul F.
Job Details:
08/09/2023
Customer having issue with unit staying on after the heating timer has finished in the microwave. Called techline and they advised to replace the appliance manager board.; ordrng 1 W11325786 (mircrowave manager) and 1 W11684570 (inner MW door)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near North Bethesda, MD 20852
Brian F.
Job Details:
08/09/2023
"Cx states unit won't power on, tested and confirmed power button not responding. Attempted to enter diagnostic mode, unit turned on, no saved error codes, ran hmi test, all button presses registered, ran auto test, completed with no errors. Power button now working, unit is now working properly."
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDEM00
Near Richmond, VA 23237
Chris B.
Job Details:
08/09/2023
cx comp unit leaks from bottom of rc insp unit conf c cx comp cleared drain line from rc evap to drain tray found UI not illuminateing ordering ui ; ordrng 1 W10864269 (ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Myrtle Beach, SC 29579
Paul F.
Job Details:
08/09/2023
Customers complaint is unit trips the breaker daily. Checked windings on the motor and it seemed fine. Went into diagnostics and ran defrost cycle and it did not trip. NTO compressor and control.; ordrng 1 W11666427 (control) and 1 W11370574 (compressor) and 2 W11504415 (coupler)s and 2 W11504431 (coupler)s and 2 W11506619 (coupler)s
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Dundalk, MD 21222
Alexander D.
Job Details:
08/09/2023
"cx complaint unit intermittently not spinning clothes out, still dripping wet. inspected unit and verified complaint. have f0e5 off balance load and f0e2 oversuds errors stored. test cycle completed properly. suspension tests good, everything under unit checks good. found unit leaning to the left a little. levelled and recalibrated unit. found cx using too much detergent, she may also be overloading unit sometimes and not selecting bulky/sheets cycle for heavier items. instructed cx on proper detergent dosage, loading of unit and cycle selection. advised cx to run clean washer cycle with affresh before she does more laundry. unit operating as designed at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Chevy Chase, MD 20815
Roberto I.
Job Details:
08/09/2023
Replaced parts and ran a test cycle. The unit worked as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Columbia, MD 21044
Robert L.
Job Details:
08/09/2023
"installed new cams on RC door greased, releveled ujnit, and aligned doors , tested all ops ok"