We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Richmond, Virginia 23237
Chris B.
Job Details:
11/27/2023
replaced and tested im unit working as desighned collected 110 cash labor cx paid in full
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Norfolk, Virginia 23502
Carl A.
Job Details:
11/27/2023
replaced all parts tested and calibrated unit works as designed
We serviced a
WHIRLPOOL WASHER
Model CAE2745SQ1
Near Norfolk, Virginia 23509
Carl A.
Job Details:
11/27/2023
replaced lid lock and control board tested and calibrated unit works as designed
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Williamsburg, Virginia 23188
Lucas R.
Job Details:
11/27/2023
"cx compliant no operation, checked unit found timer internally not turning, ordering timer and knob per service pointer; ordrng 1 W11685947 (timer) and 1 W11675852 (knob)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Lanexa, Virginia 23089
Lucas R.
Job Details:
11/27/2023
"replaced motor and blower, tested unit working as designed."
We serviced a
KITCHENAID RANGE
Model KFGC506JSS05
Near Fredericksburg, Virginia 22407
Tanner B.
Job Details:
11/27/2023
Installed new door hinges and regulator . tested unit. Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Dallastown, Pennsylvania 17313
Sal R.
Job Details:
11/27/2023
CX complaint was that the unit would not drain. I found that the drain pump had 2.8 OHM's of reistanse. I was able to access and replace the drain pump and the main control. I then tested the unit and unit test good.
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Hanover, Pennsylvania 17331
Sal R.
Job Details:
11/27/2023
"CX complai t is that the unti is not spinning out clothing . I found that thenunti has a F8E1 and a F3E2 error code stored in diag. I cleared codes and ran a test cycle, I found that the unit was able to complete the test cycle , but I found that the dispenser is weezing water and the drain pump is slowing during the draining prosses. I am mordering 1 draoin pump (WPW10391443), 1 pressure switch (WPW10448876), 1 dispenser housing (W10575334), and 1 control board (WPW10635843)> Once the contract is approved, please have someone form the office call to set a return date.; ordrng 1 WPW10635843 (control) and 1 WPW10391443 (drain pump) and 1 WPW10448876 (pressure switch) and 1 W10575334 (despensor housing)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Newport News, Virginia 23608
Orbie
Job Details:
11/27/2023
"cx complaint unit not agitating. checked unit found faulty actuator. replaced actuator from van stock. tested unit. working as designed.; ordrng 1 W10913953 (actuator OAVS), used 1 W10913953 (ACTUATOR OAVS) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS00
Near Virginia Beach, Virginia 23457
Branden R.
Job Details:
11/27/2023
came out and replace parts on unit for repair . tested unit and all major componets are running as designed .
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Woodstock, Maryland 21163
Robert L.
Job Details:
11/27/2023
"Cx complaint f8e4, found tray wet and sudsy, found lower spray arm had come off and was pushing water to front right. Reinstalled spray arm, flushed suds out drum and tested all ops ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Beltsville, Maryland 20705
Israel R.
Job Details:
11/27/2023
Customer complaint unit is not draining I found the unit is not draining and the pump is just humming. I removed the pump and found the pump is jammed and hard to turn nd is overheating. Unitwill need new drain pump i was abe to free is and is working but it may lock up again. also the top rak keep falling. The stopper is not locking anymore and keeps falling off and the rack comes off. Ordering rack stop. both parts in stock.; ordrng 1 W11412291 (DRAINPUMP) and 1 W11545307 (Stopper)
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Virginia Beach, Virginia 23456
Zachery R.
Job Details:
11/27/2023
"cx comlplaint unit stops mid cycle. checked unit, no faults, unit supplied with 244vac at terminal. come to find defective motor, motor is over heating and cutting off mid cycle, or motor and acu to complete repair.; ordrng 1 W11549461 (motor) and 1 W11618916 (acu)"
We serviced a
WHIRLPOOL UNKNOWN
Model WDF760SADM1
Near Washington, District of Columbia 20003
Samuel R.
Job Details:
11/27/2023
replaced drain pump and tested unit.now draining properly
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near College Park, Maryland 20740
Shawn D.
Job Details:
11/27/2023
"arrrived looked at unit found if you keep door ipen start unit hold door switch and spin drum unit will start heating and spinning good the start winding is bad on motor. replaced the motor blower whell put back together and tested and unit is loud but working. i did notice when apart unit didnt have a blower seal these unit used to have a service pointer for this. grabbed seal from v/s and installed and tested and sounds good and spins good. unit is good to go; ordrng 1 w11401018 (seal SD V/S), used 1 w11401018 (seal SD V/S) from stock"
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Springfield, Virginia 22153
Lloyd B.
Job Details:
11/27/2023
"Cx complained the detergant would remain after the cycle. There is a pointer W11504923a that states to replace the disp assy. Checked in diagnostics in steps 1-3 and the cold 1, 2 and hot 1 valve all filled the drum. There is a code of F8E1 for valve failure but all the valves wrk. Unit needs new disp assy and dosing pump; ordrng 1 W11524106 (disp assy) and 1 W11316271 (dosing pump)"
We serviced a
KITCHENAID ICE MAKER
Model KUID308ESS2
Near Fredericksburg, Virginia 22407
Tanner B.
Job Details:
11/27/2023
"Installed new pump and valve, tested unit . Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Virginia Beach, Virginia 23456
Branden R.
Job Details:
11/27/2023
"came out and replace parts on unit , disassembled and replace shelf . draw still dropping down . advised cx thats how unit is designed . tested and all major componets checked good . found gap on the bottom of the fridge door in gasket causing warm air into unit . cx not happy with the way door shuts advised cx door is sealing and shutting as designed. ordering new door for unit due to air gap. cx not happt with unit advised cx to reach out to WP ; ordrng 1 W11245994 (door) and 1 W10909682 (name plate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB08
Near Virginia Beach, Virginia 23456
Branden R.
Job Details:
11/27/2023
came out to replace parts on unit . disassembled and replaced door handle . added gasket to door to allowing it to properly seal . checked over unit and all major componets checks good . unit running as designed .
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRB00
Near Virginia Beach, Virginia 23456
Branden R.
Job Details:
11/27/2023
came out to replace parts on unit . disassembled and replace all parts needed for repair . tested unit is now running as designed .
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW3
Near Virginia Beach, Virginia 23456
Branden R.
Job Details:
11/27/2023
came out to replace parts on unit . disassembled and replace all parts needed for repair . tested unit and unit is now running as designed.
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Virginia Beach, Virginia 23454
Zachery R.
Job Details:
11/27/2023
"replaced parts, claibrated and tested, secured cam in bin."
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Winchester, Virginia 22601
Ezra M.
Job Details:
11/27/2023
"cooktop shutting off. found cooktop harness connector loose, not fully secured, suspect shifting when it gets hot. reconnected, verified secure and tested, unit working properly"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Virginia Beach, Virginia 23451
Zachery R.
Job Details:
11/27/2023
"replaced parts, tested, unit working as designed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB08
Near Suffolk, Virginia 23434
Justin W.
Job Details:
11/27/2023
cx complaint unit not working properly and damage to door. confirmed complaint. checked unit to find loose connector on control. reseated and tested unit working as designed. advised cx to call whirlpool customer service for authorization for door due to cosmetic not being covered past 30 days.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hampton, Virginia 23669
Carl A.
Job Details:
11/27/2023
replace all parts tested and calibrated unit works as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Chesapeake, Virginia 23320
Branden R.
Job Details:
11/27/2023
came out and replace all parts on unit . tested and unit is now running as designed .
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW3
Near Chesapeake, Virginia 23322
Branden R.
Job Details:
11/27/2023
came out and replace all parts on unit as needed tested unit is now running as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Virginia Beach, Virginia 23454
Zachery R.
Job Details:
11/27/2023
"replaced parts, advised cx to monitor unit."
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Smithfield, Virginia 23430
Justin W.
Job Details:
11/27/2023
replaced both parts ordered. tested unit needs leveling legs installed and duct work cleaned. unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Newport News, Virginia 23606
Justin W.
Job Details:
11/27/2023
replaced parts ordered and tested unit working as designed
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Virginia Beach, Virginia 23462
Zachery R.
Job Details:
11/27/2023
"cx complaint no tumble, checked unit, come to find defective door seal. also come to find open thermal fuse and shorted element, replaced parts, tested, ordering seal to complete repair.; ordrng 1 W10906683 (seal)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near West Point, Virginia 23181
Lucas R.
Job Details:
11/27/2023
"cx compliant unit making loud noise. check unit found motor shaft off bearnig. replaced motor. unit work as designed.; ordrng 1 279827 (motor!dryer vs lv), used 1 279827 (motor dryer vs lv) from stock"
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB05
Near Fredericksburg, Virginia 22407
Tanner B.
Job Details:
11/27/2023
"installed new grates , unit also needs new burners . not ignitor correctly; ordrng 2 w11084065 (burner head)s and 1 w11084066 (burner head) and 1 w11084064 (burner head)"
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Laurel, Maryland 20708
Eric W.
Job Details:
11/27/2023
"cx complant unit not spinning inspected unit found thermal fuse was reading ol and element is grounded out to ground; ordrng 1 wp3392519 (themal fuse ( ew vs)), used 1 wp3392519 (ew vs thermal) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Virginia Beach, Virginia 23464
Zachery R.
Job Details:
11/27/2023
"cx complaint unit leaking, checked unit, come to find inlet valve leaking into drip tray, removed water from tray, secured water supply line to valve, raised front feet, tested, no signs of any leaks, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Winchester, Virginia 22603
Ezra M.
Job Details:
11/27/2023
"fc door not closing properly. reinstalled rails and door, door closing properly. verified unit cooling and fans working"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Martinsburg, West Virginia 25401
Ezra M.
Job Details:
11/27/2023
installed new shelves.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Lanham, Maryland 20706
Shawn D.
Job Details:
11/27/2023
cx complaint unit is not working shows f2e2 error code when you plug washer in. inspected unit then plugged in no buttons work showing loss of power then f2e2 error code pops up. removed console and took apart and reseated ribbon connector and did not change anything the console is bad. gave cx quote for new console and he said i might just buy a new one. i recomended calling into maytag before getting a new unit. collected for service fee.; ordrng 1 W11478524 (console 254.05)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Martinsburg, West Virginia 25401
Ezra M.
Job Details:
11/27/2023
"installed terminal kit to replace screws and nuts missing from terminal block,, replaced cabinet. tested unit, sounds normal, heating and tumbling properly; ordrng 1 279318 (terminal em vs), used 1 279318 (TERMINAL) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Woodstock, Virginia 22664
Ezra M.
Job Details:
11/27/2023
leaking at drain pump due to cracked tub. ordering tub; ordrng 1 W11219115 (tub)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Lititz, Pennsylvania 17543
Justin L.
Job Details:
11/27/2023
Cx complaint unit not doing anything but flashing F9E1. Was able to access unit and verify concern. Found severed wire at the pump. Temp patched and drained water but impellar is grinding. Ordering harness and pump and setting return for Wed 11/29/23; ordrng 1 W11590868 (lower harness) and 1 W11399437 (drain pump)
We serviced a
WHIRLPOOL HOOD
Model KVWB606DSS4
Near Arlington, Virginia 22202
Christian C.
Job Details:
11/27/2023
Cx complaint unit is dented. Inspected unit found defective part is part of the canopy. Called techline. Advised to call parts distributer. Called dist because nothing comes out under model and advised to order W11417192.; ordrng 1 W11417192 (chimney)
We serviced a
WHIRLPOOL WASHER
Model CAE2745F01
Near Norfolk, Virginia 23509
Carl A.
Job Details:
11/27/2023
"cx complaint of unit not working checkedu nit to find the following error F5E1,tested ran unit was unable t o duplicated problem unit working as desgined tested and calibrated"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Clayton, Delaware 19938
Frederick R.
Job Details:
11/27/2023
Replaced control per prior diagnosis. Calibrated and retested after replacement. WM is working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Millsboro, Delaware 19966
Frederick R.
Job Details:
11/26/2023
CX complaint is loud noise. Inspected nd found evap completely frozen over. Checked thermistor and it was at 59k ohms in block of ice. Heater ohm'd at 46.1. Attempted to force defrost through control but no power from control to element. Ordering control. 4 in stock. Also returning with harness. Rescheduled CX for Wed 11/29/23; ordrng 1 W11595220 (control)
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPA00
Near Selbyville, Delaware 19975
Frederick R.
Job Details:
11/26/2023
replaced heater grid per prior diangosisI did witness first 2 sheets only come down halfway and melt but third sheet dropped onto heater grid all the way. Im not sure if evap plate is defective or gas valve isnt releasing all the way. This is a possible SS issue. CX stated unit worked good for about 9 months and stopped working again. CX will call back if any further issues. Job is complete
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Berlin, Maryland 21811
Frederick R.
Job Details:
11/26/2023
CX complaint is unit gets hot and shuts off... Inspected and verified. Unit has a defective motor that is overheating and shuts down then when it cools back off it starts agin. Meanwhile the timer is running the entire time. Ordering motor and blower wheel. Both parts in stock. Rescheduled CX for hursday 11/30; ordrng 1 W11549461 (motor) and 1 WP697772 (blower wheel)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ3
Near Bridgeville, Delaware 19933
Frederick R.
Job Details:
11/26/2023
CX complaint is bake tripping breaker. I thoro0ughly tested everything on this unit and found no faults with it that would cause the breaker to trip. The only times it does trip is in bake when both elements are activate and it is pulling alot of current. House is equipped with arc fault breakers. Went over service pointer with CX and gave him contact info for breaker manufactureer. Unit is\'tself is working properly. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Dover, Delaware 19904
Frederick R.
Job Details:
11/25/2023
"CX complaint is unit will not agitate. Inspected/tested and found ring on slider defective and slid down. Replaced slide from pre-id and clutch from VS. Calibrated and tested after repair and the WM is now working properly Job is complete.. Email address confirmed; ordrng 1 W10754448 (clutch FRVS), used 1 W10754448 (CLUTCH FRVS) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WDT540HAMZ0
Near Bear, Delaware 19701
Frederick R.
Job Details:
11/25/2023
Replaced sump/motor and heater per prior diagnosis. After repair i rean test cycle and verified unit working properly as well as heater element. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Moyock, North Carolina 27958
Austin D.
Job Details:
11/25/2023
"cx compliant the unit is leaking and then draining. checked the unit and found that the cold valve is slowly leaking. therefore, i replaced the valve assembly and calibrated/tested the unit. unit is running as designed. ordering valve for vs.; ordrng 1 W11210463 (valve ar vs), used 1 W11210463 (valve ar vs) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Suffolk, Virginia 23437
Austin D.
Job Details:
11/25/2023
replaed the belt and the gearcase with drie pulley. put the unit back together. calibrated/tested operation. unit passed all tests. unit is running as designed.
We serviced a
AMANA WASHER
Model NTW4519JW
Near Franklin, Virginia 23851
Austin D.
Job Details:
11/25/2023
checked unit and found a cracked valve. ordering new valve to resolve the issue. will return once the parts come in.; ordrng 1 W11038689 (valve)
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near New Castle, Delaware 19720
Frederick R.
Job Details:
11/25/2023
Replaced suspension per prior diagnosis. Calibrated and tested after repair and the WM is now working properly. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Smyrna, Delaware 19977
Frederick R.
Job Details:
11/25/2023
"CX complaint is Wm loud noise. Inspected/tested and when unit went into sping it started to squeal really bad. Lifted unit up and pulled off pulley shield. White dust everywhere. Found cam to be defective and the pulley was rubbing the grooves off of it. Replaced splutch from VS. Calibrated and retested after repair and the WM is now working properly. Job is complete; ordrng 1 W10721967 (drive pulley FRVS), used 1 W10721967 (splutch FRVS) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Hartly, Delaware 19953
Frederick R.
Job Details:
11/25/2023
"Upon arrival I attempted to get agitator off but it is siezed to the splines of the gearcase. I tried using penetrating fluid and tapping with hammer and then pulling up with dryer belt and the agitator wouldnt budge. I attempted for over 30mins. Ordering basker, outer tub, spanner nut and agitator as well as returning with all parts from prior diagnosis. Requesting a 2CT for a tub job. CX knows to inspect basket and tub upong arrival for any damages before calling us to return...; ordrng 1 W10752187 (screw) and 1 W11550891 (agitator) and 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11219115 (outer tub)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Chesapeake, Virginia 23322
Austin D.
Job Details:
11/25/2023
came out to resolve the issue. disassembled the unit and replaced all controls that were ordered. put the unit back together and tested operation. ice maker test 57 and 45. ice maker filled. tested dispenser and it dispensed water and ice. unit is running as designed. if issue persists we must call techline for further diagnosis.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near York, Pennsylvania
Drew B.
Job Details:
11/24/2023
replaced knob and unit now oiperates checks good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near York, Pennsylvania 17403
Drew B.
Job Details:
11/24/2023
cx complaint that unit is still not making ice and the unit had been worked on from via once.. for failed heater and also the previous repair compant had tested unit and ordered parts but never returned. when arrived today found good temps and fan operations along with door sealings.. when in test found the error code E5 in test 56 then proceeded to run test 57 did rotate but have that code E5 ordering icemaker W11658802 and call to reschd.; ordrng 1 W11658802 (icemaker spec order.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near York, Pennsylvania 17403
Drew B.
Job Details:
11/24/2023
cx complaint that unit is not closing completely.. causing a frost in the fc section and they have had multiple service companies out here and replaced the left track and also the gasket 2 times. i foudn the seal to be contacting today but the rails appear to not pull completley and also icemaker wont stop mking ice... and will need the follwing parts call to reschd when in and approved through lowes.; ordrng 1 W10884390 (icemaker) and 1 W11265130 (left track) and 1 WPW10284685 (right track)
We serviced a
WHIRLPOOL DRYER
Model MHW3505FW0
Near Dallastown, Pennsylvania 17313
Drew B.
Job Details:
11/24/2023
replaced drain pump and tested no leaks and cycles through and drains no noise and good.. unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Bealeton, Virginia 22712
Robert W.
Job Details:
11/24/2023
"CX Complaint is the unit is leaking water and door damaged. Inspected unit and found unit was installed wrong unit is pitched forward to much and is allowing water to leak out the front. Also found inner and outter door damaged, Ordering Inner and outter door.; ordrng 1 W11613483 (Otter door stainless) and 1 W11637956 (Inner door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Luray, Virginia 22835
Danny R.
Job Details:
11/24/2023
augar motor is stripped and not pushing ice out repleced parts but gasket is torn will need this part too; ordrng 1 WP67006341 (gasket)
We serviced a
JENNAIR MICROWAVE
Model JMC2430LL00
Near Bethesda, Maryland 20817
Roberto I.
Job Details:
11/24/2023
"CX complaint F1E5 randomly pops up on display during cycle. Ran diag, found F1E5 and F1E6 errors. Ran many cooking cycle, and I onwas able to replicate the issue once. Ordring inverter W11578579, magnetron W11578959, 2 covers W10915651, and a harness W11033422. Marked pre id board to be used on return if needed.; ordrng 1 W11578579 (inverter) and 1 W11578959 (magnetron) and 2 W10915651 (cover)s and 1 W11033422 (harness)"
We serviced a
WHIRLPOOL DRYER
Model WED85HEFW0
Near Bethesda, Maryland 20814
Roberto I.
Job Details:
11/24/2023
"CX complaint noise during cycle.Tested unit, found noisy idler pulley. Replaced part using pre id. Unit tested ok. Collected $282.09"
We serviced a
MAYTAG DRYER
Model MED8630HC0
Near Chevy Chase, Maryland 20815
Roberto I.
Job Details:
11/24/2023
"Cx complaint noise/vibration during cycle.Tested unit, confirmed noise/vibration from the blower area. Removed front and blower cover, found heavy lint build up on the blower wheel. Cleaned wheel, the unit ran much quiter. Collected $139"
We serviced a
WHIRLPOOL WASHER
Model WFW96HEAW0
Near Kensington, Maryland 20895
Roberto I.
Job Details:
11/24/2023
"Cx complaint F9E1 pops on display and the cycle stops.Ran yest mode, found F9E1 and F8E1 errors. The unit drained slowly during test cycle. Unable to check the drain pump and air trap since the washer is istalled in a drip pan with the back to close to the wall. A 2nd tech in needed. Quoted repair $552.02, with $110 labor and $120 2nd tech for drain pump WPW10515401replacement. Cx declined. Collected $139; ordrng 1 WPW10515401 (drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near College Park, Maryland 20740
Roberto I.
Job Details:
11/24/2023
"CX complaint hot water not working.Ran test mode, no errors. Tesyted water supply, no hot water supplied to the unit, the wayter supply safety valve is bad. Cx must call a plumber. Collected $139 with check"
We serviced a
MAYTAG DRYER
Model MEDB400VQ0
Near Silver Spring, Maryland 20901
Roberto I.
Job Details:
11/24/2023
"Cx complaint no heat.Tested unit, confirmed no heat and L2 message on display. Removed front, found open tco. Replaced part from v/s. Unit tested ok. Collected $269.59; ordrng 1 279973 (tco kit (RI van stock)), used 1 279973 (tco kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Silver Spring, Maryland 20906
Roberto I.
Job Details:
11/24/2023
"Cx complaint llights flickering.Confirmed lights randomly flickering and making a buzzing noise. All the led modules seem to be working ok. Unit needs led control board W11033329, and 2 door switches W11384469; ordrng 1 W11033329 (led control board) and 2 W11384469 (door switch)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Silver Spring, Maryland 20906
Roberto I.
Job Details:
11/24/2023
"Cx complaint unit randomly gets too wasr in the Fc and too cold in the Rc.Checked temo with thermocouple, fund 3F in the Fc and 37F in the Rc. Called tech line, spoke to Austin, he advise to install 2 temp data loggers (F and Rc). Cx unable to tell me how often the issue shows up. I think we have to leave the data loggers recornong for at list 10 days. Ordering 2 temp data loggers; ordrng 2 temp data loggers"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319LSS00
Near Germantown, Maryland 20874
Roberto I.
Job Details:
11/24/2023
"Cx complaint mw not heating properly.Ran several cycles with water, and the water got heated every times. Power supply ok, no error cods, interlock switch ok. Unable to replicate any issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Culpeper, Virginia 22701
Robert W.
Job Details:
11/24/2023
"CX Complaint is the unit isnt making ice. Inspected unit and found the uni isnt making ice, found the IM is stuck mid cycle tested power to IM and its getting 120V wont cycle. Ordering IM; ordrng 1 WPW10300024 (IM)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Culpeper, Virginia 22701
Robert W.
Job Details:
11/24/2023
"Arr at CX and before replacing suspension inspected unit and found there is gearoil all over shield and clutch and belt suspension test seems like suspension is good tried to remove washplate and its seized to gearcaase and will need to be broke to remove, Unit is going to need Gearcase and clutch and belt washplate.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Clutch) and 1 W11239857 (Belt) and 1 W10902814 (Washplate)"
We serviced a
KITCHENAID ICE MAKER
Model KSRD27FKBT01
Near Spotsylvania Courthouse, Virginia 22553
Robert W.
Job Details:
11/24/2023
Replaced Bin and IM unit tested and is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near East York, Pennsylvania 17402
Drew B.
Job Details:
11/24/2023
cx complaint that unit is not displaying any leds and will work but just dashes and no leds. i found the unit to work and was able to replace and now functional but foudn the old element recall in the serial number range. ordering element and call to reschd.; ordrng 1 W11537778 (element)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Fredericksburg, Virginia 22407
Robert W.
Job Details:
11/24/2023
"CX Complaint is the unit isnt filling with water, Inspected unit and found no error codes found aditator loose tighten. And then exlained to CX about the extra power mode on how it operats unit is working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Fredericksburg, Virginia 22408
Robert W.
Job Details:
11/24/2023
CX Complaint is the IM not making ice fast. Inspected unit and found the unit is making ice no error codes on IM unit is filling properly to. Did find Ice box fan not working properly which is cauing unit not to make ice like normal. Ordering Ice box fan; ordrng 1 W10846539 (Ice box fan)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ1
Near Luray, Virginia 22835
Danny R.
Job Details:
11/24/2023
unit has arking from rack vibrting cx wil think over repair; ordrng 1 W10803366 (rack) and 2 W10840759 (front holders)s and 1 W10840794 (support) and 1 W10840795 (support)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near York, Pennsylvania 17403
Drew B.
Job Details:
11/24/2023
cx complaint that unit is not heating and when arrived found proper power 240/120.. found good thermal fuse and when ohm out tco was open and vcoil broken on the element replaced both with pre id parts. and now checks good full heat and runs.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Shenandoah, Virginia 22849
Danny R.
Job Details:
11/24/2023
installed parts checksok
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Fredericksburg, Virginia 22401
Robert W.
Job Details:
11/24/2023
Replaced clutch and slider unit calibrated and tested and is working properly.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Waynesboro, Virginia 22980
Danny R.
Job Details:
11/24/2023
installed parts checksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Waynesboro, Virginia 22980
Danny R.
Job Details:
11/24/2023
i stalled parts checksok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Dover, Pennsylvania 17315
Drew B.
Job Details:
11/24/2023
cx had several complaints first was the cosole wasnt responding when pressed and had to reset breaker to get usage back and also the unit wasnt really washing when did not leaning dishes . i found the unit to have the f4e3 code i adjusted and cleaned the upper spray arm holes for clogs.. ran test cycle and will need the following parts and in stock call when approved to return for service.; ordrng 1 W11459348 (console) and 1 W11665769 (sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Dover, Pennsylvania 17315
Drew B.
Job Details:
11/24/2023
replaced valve tested icemaker fill and dispencing no issues and no leaks checks good
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS03
Near Spring Grove, Pennsylvania 17362
Drew B.
Job Details:
11/24/2023
replaced both boards reset unit and allow time to function as deasign.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Grottoes, Virginia 24441
Danny R.
Job Details:
11/24/2023
the lid is failing and hindges are bent lid wont stay down; ordrng 1 W11404468 (lid) and 1 W11457841 (strike) and 1 W11551369 (hindge) and 1 W11551376 (hundge) and 1 W11394572 (latch)
We serviced a
KITCHENAID FREEZER
Model KBFN502ESS02
Near Harrisonburg, Virginia 22801
Danny R.
Job Details:
11/24/2023
installed parts checksok
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Harrisonburg, Virginia 22802
Danny R.
Job Details:
11/24/2023
center of lf front burner doesnt come on and the outer part doesnt cycyle will need switch and burner; ordrng 1 W10823727 (elmnt-surf) and 1 WPW10434452 (switch-inf)
We serviced a
WHIRLPOOL STACKABLE
Model CET9100GQ0
Near Loris, South Carolina 29569
Paul F.
Job Details:
11/22/2023
Installed new part. All check ok.
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Conway, South Carolina 29526
Paul F.
Job Details:
11/22/2023
Customer complaint is unit dos not run. Found gearcase is locked up. NTO gearcase and cam.; ordrng 1 W11449840 (gearcase) and 1 W10721967 (cam)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Little River, South Carolina 29566
Paul F.
Job Details:
11/22/2023
"Installed new part and found it still not working, Found no power going to the spark module from the main bake relay on the main board. NTO main control.; ordrng 1 W11159621 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near North Myrtle Beach, South Carolina 29582
Paul F.
Job Details:
11/22/2023
Customers complaint is moisture on the freezer door gasket. Found there is alot of condensation on the door gasket. Need to order gasket kit.; ordrng 2 w11159728 (gasket kit)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Myrtle Beach, South Carolina 29579
Paul F.
Job Details:
11/22/2023
Installed new part. All check ok.
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near New Castle, Delaware 19720
Taylor F.
Job Details:
11/22/2023
"Cx complaint is unit takes to long to dry. Found the cx has multiple people doing the laundry in the home and imost likely different people are doing different cycles and times. The vent has been corrected and unit now has great airflow. EGT's are around 140 and unit is working as designed. Explained what i found to the cx, job is complete."
We serviced a
JENNAIR MICROWAVE
Model JMC2430DS00
Near Potomac, Maryland 20854
Roberto I.
Job Details:
11/22/2023
Replaced part and ran a few cycles with water. The unit worked as designed.
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Bowie, Maryland 20721
Eric W.
Job Details:
11/22/2023
unit needs element reading open thermal is good ofic is pulling element and i willl come back tonight to install; saved tckt
We serviced a
MAYTAG DRYER
Model MED6200KW1
Near Lanham, Maryland 20706
Eric W.
Job Details:
11/22/2023
instyalled new motor and blower