Service History 268 - VIA Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Charles Town, WV 25414

Ezra M.

Job Details: 08/24/2023

replaced valve and cycled ice maker.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Red Lion, PA 17356

Sal R.

Job Details: 08/24/2023

"CX is in new build home. CX does not have copy iof the settment paperwork proving onwership from Jan of 2023. I advised CX to to get a coppy od settlement paperwork or call WP for possible assistance. Please pre ID defrost heater with ahrness (W11650660), 1 control (W11566851), and 1 thermistor (WPW10384183). Unit has a frosted over evap.; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Biglerville, PA 17307

Bernard M.

Job Details: 08/24/2023

"Cx complaint the unit doesn't complete cycles. Entered diag and found no error codes. Ran test cycle and found when unit fills with cold water it has slow flow. Unit dioes complete the rest of test cycle. Ordering inlet valve and found in stock. Set return for 8/28, office will contact cx with time frame.; ordrng 1 W11210459 (inlet valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ4

Near Harrisonburg, VA 22802

Danny R.

Job Details: 08/24/2023

unit isnt defrosting will need harness and control; ordrng 1 W11567493 (heater with harness) and 1 W11595219 (control)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Dallastown, PA 17313

Sal R.

Job Details: 08/24/2023

"CX complain t is that the unit is not always spinning out. I found a F7E6 error code in diag. I was able to take a reistance reading of the motor cercuit at the J10 connecoter and found 5.1KO of resistance to the motor and 5.2KO resistance to the shifter. I am ordering 1 run cap (W11395618), 1 motor (W11283592), and 1 control(W11543997) for possible intermitant concerns . Once the parts are avalible, please have somoene ofrm teh office call to set a retun date.; ordrng 1 W11543997 (control) and 1 W11283592 (motor) and 1 W11395618 (runcap)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Gloucester, VA 23061

Lucas R.

Job Details: 08/24/2023

"replaced hose and basket, leveled, calibrated, tested, unit working as designed."

We serviced a

JENN-AIR MICROWAVE

Model JMW3430LM02

Near Potomac, MD 20854

Ricardo S.

Job Details: 08/24/2023

"Cx complains that the element on microwave section falls down,, inspected unit and the support and does not hold the element in place.. replaced support. unti cks ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBE01

Near Sandy Hook, VA 23153

Joseph D.

Job Details: 08/24/2023

Replace rails unit now ceiling properly no other issues detected working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Harrisburg, PA 17109

Cody H.

Job Details: 08/24/2023

CX complains unit is making noise and not sealing correctly. Found unit bottom hinge is warped causing door to not sit and seal correctly and will need replaced along with plastic bushing. Ordering parts for use on return.; ordrng 1 WP2254473 (bottom RC hinge) and 3 WP489467 (plastic washer)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near White Hall, MD 21161

Sal R.

Job Details: 08/24/2023

CX comolai t is that the unitn is inconsistanit with temps. CX is using thermomator and logging temps. I was able to take a temp reading in the R of 30 degrees when set to 37 with thermacoupling in a bottle of water. I also took temp readings in the fc and fou temps at -2 when set to 0 degrees. Evapo has a good frost pattern and unit is making good ice. I spoke to Alli in wearhouse. i am ordering 2 data loggers 1 for RC & 1 for FC. Return date is set for 8/30.; ordrng 2 DataLogger (Data Logger RC/FC)s

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDHZ04

Near Cartersville, VA 23027

Joseph D.

Job Details: 08/24/2023

Charged unit to 150 psi nitrogen and unit held pressure. Vacuumed and charged 58 grams and working properly

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Gettysburg, PA 17325

Bernard M.

Job Details: 08/24/2023

"Cx complaint the right RC door doesn't seal. Inspected and found the gasket to be torn and no longer seal to mullion. This creates condensation. Replaced gasket using pre-id parts, applied heat to remove wrinkles and creases. The gasket seals all the way around the door. Unit checks good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Sterling, VA 20164

Christian C.

Job Details: 08/24/2023

Installed sump assembly. Tested unit no errors. No leaks.

We serviced a

JENN-AIR DISHWASHER

Model JDB9800CWS2

Near Mechanicsville, VA 23116

Chris B.

Job Details: 08/24/2023

cx comp unit will not go threw cycle insp unit found unit is very difficult to get into diag mode unit will no go to error part of program and when in auto test unit drain then starts to fill for 5 sec then just turn itself off ordering mian control to; ordrng 1 W10866121 (control)

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Westminster, MD 21158

Brian R.

Job Details: 08/24/2023

cx complaint is unit is dead and wont run. units O-O-W and he knows. found console bad. replaced and tested unit and unit checks. job complete.

We serviced a

WHIRLPOOL FREEZER

Model WRX735SDHV01

Near Fredericksburg, VA 22408

Robert W.

Job Details: 08/24/2023

Cx Complaint is the unit isnt cooling in RC. Inspected unit and found the RC not cooling and FC cooling properly fans are working properly damper isnt opening. Unit will need damper; ordrng 1 WPW10196393 (Damper)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Suffolk, VA 23434

Branden R.

Job Details: 08/24/2023

"unable to service unit , unit marked as field scrap . advised cx to reach out to where they bought unit ."

We serviced a

WHIRLPOOL STACKABLE

Model WED75HEFW1

Near Gaithersburg, MD 20878

Ricardo S.

Job Details: 08/24/2023

"2 techs job. stackable unit.. cx complains that the dryer not heating properly, inspected unit and found a broken belt, .. unit heating ok.. order belt 2 techs job; ordrng 1 661570V (belt) and 2 techsjob"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Spotsylvania Courthouse, VA 22553

Robert W.

Job Details: 08/24/2023

"CX Complaint is the console not responding, Inspected unit and found the knob not regeristing cycle console powers up but cant select cycle. Ordering UI; ordrng 1 W11478526 (UI)"

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW2

Near Suffolk, VA 23434

Branden R.

Job Details: 08/24/2023

helped ar

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Beltsville, MD 20705

Justin S.

Job Details: 08/24/2023

CX complaint:oven is giving error code 0e f3 and will not start. used to happen intermittently but does so every. Nutruel and Line 1 Wires were broken at terminal block at rear of unit. Repaired wires. After powering up unit Confirmed error code. Replaced both Oven temp sensor and control. Error code is gone. and tested all conponets on oven. Unit heats good.; used 2 WPW10281322 (CONNECTOR) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Fredericksburg, VA 22406

Tanner B.

Job Details: 08/24/2023

"Compressor damaged for the second time , reordering compressor .. need to check part before sent to tech for repair , see sd pics . 3ct ss tech; ordrng 1 W11592010 (compressor kit)"

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW2

Near Suffolk, VA 23434

Branden R.

Job Details: 08/24/2023

helped ar

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Lewes, DE 19958

Michael E.

Job Details: 08/24/2023

CX complaint: no heat. Tested and verified complaint. Heater tested at less than 1 olm. 1 of the TCO sensors is coming apart. Replaced heater and TCO and tested...heater gets slightly warm but not hot. Upon further inspection i found melted wire on the main wire harness at plug on control. Documented this in pics. WP safety is closed so i will have this put back on me in the morning so i can call this in. Ordering main wire harness and control. Cannot reschedule due to SO part; ordrng 1 W11556656 (main harness) and 1 W11618917 (control)

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Gambrills, MD 21054

Dustin F.

Job Details: 08/24/2023

"replaced control, tested unit. unit now working as intended."

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW2

Near Suffolk, VA 23434

Branden R.

Job Details: 08/24/2023

helped ar

We serviced a

KITCHENAID REFRIGERATOR

Model Kudf204esb00

Near Annapolis, MD 21401

Israel R.

Job Details: 08/24/2023

"Customer complaint unit is leaking from the bottom. Found a block of ice on the floor. I found the unit is not drainin. I pulled unit out and found the unit is not draining due to build up dust. I clear the drain and clear the ice., Unit is back to normal operations."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Hampton, VA 23669

Justin W.

Job Details: 08/24/2023

"cx complaint f1e1. checked unit to find error codes f1e1, f6e4, f2e1. found issue with control. replaced control and tested. unit heated to 350. advised cx to monitor unit for further issues and call back if issue persists. cx agreed.called techline spoke to Derek unit working as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Chesapeake, VA 23325

Austin D.

Job Details: 08/24/2023

"wrong evaporator was ordered. therfore, i informed the cx and office. got the right part number on order. will return on thursday unless that doesnt work for the cx. advised the cx to contact the office if they need a different date.; ordrng 1 W11492867 (evap)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Annapolis, MD 21403

Israel R.

Job Details: 08/24/2023

Installed vent and the vent came with the gasket. Unit is back to normal operations.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ0B

Near Hampton, VA 23663

Justin W.

Job Details: 08/24/2023

cx complaint unit leaking. checked unit to find leak coming from valve as a slow drip. ordering valve to complete repair. scheduled for 9/1/23.; ordrng 1 W11546685 (valve)

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW1

Near Powhatan, VA 23139

Joseph D.

Job Details: 08/24/2023

Unit with clogged inlet valve but cannot remove hoses from inlet valve due to rust must replace hoses and valve; ordrng 1 8212641RP (Hose) and 1 W11038689 (Valve)

We serviced a

JENN-AIR REFRIGERATOR

Model JBRFR30IGX00

Near Bethesda, MD 20816

Roberto I.

Job Details: 08/24/2023

"Replaced user interface. Cx was unable to connect the appliance to the network, hi will call the appliance connect team tomorrow."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Lewisberry, PA 17339

Andrew S.

Job Details: 08/24/2023

Per previous tech I was able to access and repalce the evap fan. I also found that the cx had the unit defrosted and with no ice under it the drip pan was straight and did not need replaced. I then tested the unit and found that it is now functioning as intended. Job complete. I collected the labor charge.

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near ,

John P.

Job Details: 08/24/2023

CX complaint unit not working checked unit and found knob not able to turn timer due to timer being jammed replaced timer ship knob to CX; ordrng 1 W11675852 (Knob shp2cx)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Annapolis, MD 21403

Israel R.

Job Details: 08/24/2023

Installed new control and heater and tested. Unit is back to normal operations.

We serviced a

WHIRLPOOL WASHER

Model WFW8300SW05

Near Lancaster, PA 17603

Justin L.

Job Details: 08/24/2023

Cx complaint unit leaking. Was able to access unit and found sock stuck in tub causing water to back flow and leak out dispenser. Cleared and tested unit now operates as designed no further work needed

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Petersburg, VA 23803

John P.

Job Details: 08/24/2023

Installed motor and control calibrated tested working as designed

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0AS03

Near Washington, DC 20002

Samuel R.

Job Details: 08/24/2023

replaced parts and tested unit no sparks.unit is now workong properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Chantilly, VA 20152

Daniel J.

Job Details: 08/24/2023

dishwasher leaking during cycle soap water residue on right side slight build up left side flooring also ran diag cycle water building on tub seal and outter inner door replaced gasket and ran diag no water on inner door sides found ui failing bubbling up allowing moisture inside of ui ordering new ui and seal; ordrng 1 W11660284 (console ui) and 1 W11412696 (seal)

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near Petersburg, VA 23803

John P.

Job Details: 08/24/2023

Found unit low on charge unable to see signs of leak will need to pressure test to determine location of leak before proceeding with repair; ordrng 1 W11562258 (Evap) and 1 W11504419 (Coupler) and 1 W11504449 (Coupler) and 1 W11582579 (Compressor) and 1 W11512423 (Condenser) and 1 W11582579 (Compressor) and 1 W11109499 (Drier) and 1 W11504445 (Coupler) and 1 W11504449 (Coupler) and 1 3ctss (3ct ss) and 1 Nitrogen (Nitrogen)

We serviced a

WHIRLPOOL DRYER

Model WED6600VU0

Near Clarksville, MD 21029

Robert L.

Job Details: 08/24/2023

"cx complaint f1 error, confirmed error, removed control from housing and found burn mark, ordering main control (special order), collected $309.31 visa cx owes $110 labor on return; ordrng 1 WPW10111616 (cntrl-elec)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near York, PA 17406

Fred G.

Job Details: 08/24/2023

cx complaint unit is leaving clothes clothes wet at end of cycle. inspected unit and entered daig and found 0 saved error codes. i ran a auto test and found unit finished with out issue. i then ran a quick wash and found unit was not spinning. I found capacitor was faulty. replaced capacitor and found unit now checks good.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Richmond, VA 23222

Chris B.

Job Details: 08/24/2023

cx c comp unit will not balance insp unit conf cx ccomp found very weak suspention replaced supention found splucth warn ordering splutch to complete repair collected 120 sc 110 labor 15 ship 8.96 tax 129.45 supsention 19.94 splutch total collected 403.35 cx paid in full; ordrng 1 W10734521 (splucth)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Ashland, VA 23005

Thomas B.

Job Details: 08/24/2023

Cx complaint unit is not dispensing water and ice creation slowed found refrigerator section set to 33 degrees freezing the water tank thawed and tested changed temps to recommended settings. Unit Now Functions Normally

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near East York, PA 17402

Fred G.

Job Details: 08/24/2023

cx complaint unit does not stay running. inspected unit and found when starting unit it stated please closed door. I found interlock switches were faulty. replaced both upper and lower and found now unit just stops a charms when starting unit. unit needs updated interlock kit to correct issue. scheduled cx for 8/29/23; ordrng 1 W11244494 (interlock switches)

We serviced a

KITCHENAID ICE MAKER

Model KUID508HPS01

Near Powhatan, VA 23139

Joseph D.

Job Details: 08/24/2023

Replaced failed water level sensor /pump and unit working properly. Advised cx her filter is also clogged. Working properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Washington, DC 20018

Samuel R.

Job Details: 08/24/2023

replaced tub wheel and tested unit now good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Ashburn, VA 20148

Richard B.

Job Details: 08/24/2023

CX complant. Noise from fridge. Inspected unit and found Freezer door must have been left open . Ice is hitting fan blade causing a lo cool situation. ordering fan blade and man motor. advised to put towels down to catch stary water. Further work needed. RB; ordrng 1 WP67006337 (fan blade) and 1 w11578030 (fan motor with harness. n)

We serviced a

WHIRLPOOL RANGE

Model KFGC558JSS01

Near Moseley, VA 23120

Joseph D.

Job Details: 08/24/2023

Replaced faulty burner head and adjusted valves unit igniting properly no other issues detected

We serviced a

JENN-AIR MICROWAVE

Model JMC2430LL00

Near Dayton, MD 21036

Robert L.

Job Details: 08/24/2023

"cx complaint random f1e6 has to reset breaker and random open close door issue, unable to enter service diag, found unit missing support rails, called techline since f1e6 generation error is new, they said after hard reset run one minute unit errors replace magnetron, they also said interlocks could cause false error and since rails missing most likely causing both issues"

We serviced a

KITCHENAID REFRIGERATOR

Model KSBS25INBL01

Near Pylesville, MD 21132

Sal R.

Job Details: 08/24/2023

"Per the previouse tech,I was able to access and replace the icemaker . IUnit test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near ,

John P.

Job Details: 08/24/2023

Found gasket not staying in door ordering door ; ordrng 1 LW10636409 (Door shp2cx)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Wilmington, DE 19808

Taylor F.

Job Details: 08/24/2023

Cx complaint is unit not washing properly. Tested inspected and verified complaint. Found the sump to be defective as well as the upper spray arm. Replaced sump and spray arm from previous diagnosis and unit is now working as designed. Job is complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Annandale, VA 22003

Jason A.

Job Details: 08/24/2023

CX complaint WASHER still noisey after last service. Found agitator bolt loose & dogs are chewed up. Center hub completely worn. Part in stock. Called office to schedule for Sunday LB > JJ .; ordrng 1 WP3951744 (agitator assym complete)

We serviced a

MAYTAG WASHER

Model MVW4505MW

Near Richmond, VA 23222

Chris B.

Job Details: 08/24/2023

cx comp unit will not fill insp unit found drain line goin to drain straight into floor advised cx unit will nned stand pipe to fill and opperatte correctly

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS04

Near Ruther Glen, VA 22546

Thomas B.

Job Details: 08/24/2023

Cx complaint unit is not working properly inspected unit removed and replaced the evap fan cover tested for proper use unit now functions Normally

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Manassas, VA 20112

Demonte S.

Job Details: 08/24/2023

Installed the Drum to the Dryer. Tested the unit. Unit is working as Designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Richmond, VA 23223

Chris B.

Job Details: 08/24/2023

cx comp unit will not light in fc insp unit conf cx comp replaced led tested unit working as desighned

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Columbia, MD 21045

Emmanuel R.

Job Details: 08/24/2023

"Cs unit is making a grinding noise, confirmed complaint. I found the splines on the gearcase and washplate are worn out and slipping making a grinding noise. Also the spanner nut is siezed on the gear case, will need a grinder or something to cut a relief cut or else spanner nut will never come off. Ordering gearcase,washplate,spanner nut,and tub since we will have to force everything out these component will most likely take some damage.; ordrng 1 W11449840 (gearcase) and 1 W11553312 (washer) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11551646 (spanner nut) and 1 W11178224 (basket)"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Manassas, VA 20110

Demonte S.

Job Details: 08/24/2023

Inspected the unit. Found that the cx is saying that the User Interface bottom cover fell off. Control Board and wires are exposed. Fixed the User Interface Cover. Unit is working as Designed. ( Any questions please check Sd Pictures.)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Midlothian, VA 23112

Joseph D.

Job Details: 08/24/2023

"Replaced belt and wheels and tensioner. Unit now working properly, no other issues detected"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHT4

Near Washington, DC 20015

Brian F.

Job Details: 08/24/2023

"Cx states unit won't start, tested, UI working, was able to start cycle with no issues. Entered diagnostic mode, no saved errors, ran service test cycle, completed with no errors. Unit is working properly."

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Shenandoah Junction, WV 25442

Ken M.

Job Details: 08/24/2023

"Customer complaint is that the microwave squeaks when in use. Unit tested and during a 4 minute cycle reheating a bag of veggies, the unit squeaked only once. Found two of the 3 ring wheels do not spin freely and the hub does not sit flush on the motor. Ordering ring, hub, and motor.; ordrng 1 W11110134 (ring-turn) and 1 W11179756 (shaft-turn)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS02

Near Oakton, VA 22031

Jason A.

Job Details: 08/24/2023

CX complaint FRIDGE icemaker slows down & ice frost on FC ceiling. Replaced L & R slides & test door seals. Bright light inside with room lights off > JJ

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Leesburg, VA 20175

Christian C.

Job Details: 08/24/2023

Cx complaint unit does not fully spin out clothes during heavy cycle others work fine. Inspected unit no errors stored. Ran through diag cycle no issues. Connections secure. Drain pump in range. Cap and motor in range. If cx calls back order W11556725-control.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Ashburn, VA 20148

Richard B.

Job Details: 08/24/2023

"CX complant, Dishwasher not drying, Inspected unit and found no error codes in diagnostics, Ran a test wash and unit has great wash pressure as well as good drain. Found no rinse aid in dispenser , Advised CX needs to use rinse aid also . In test wash the unit heated indicating a faulty triac on control , Will need control and possibal heater element. RB; ordrng 1 w11305308 (control board) and 1 W10518394 (heater)"

We serviced a

JENNAIR RANGE

Model JES1750FS1

Near ,

John P.

Job Details: 08/24/2023

Installed gasket prior to installing console found scratch on console reordering console; ordrng 1 W10919303 (Console)

We serviced a

WHIRLPOOL COOKTOP

Model WFG515S0ES1

Near Chevy Chase, MD 20815

Brian F.

Job Details: 08/24/2023

"Cx states RF burner won't light, tested and confirmed. Installed new RF burner, tested, burner now lights, unit is now working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Upper Marlboro, MD 20772

Shane B.

Job Details: 08/24/2023

part that was ordered is not the ice maker for this unit. its an instilation kit for a top mount fridge and comes with a bin and water valve. i could not plug this IM into the unit with any of the wiring harnesses that came with the kit. ordering correct IM. schedule when part is available.; ordrng 1 WPW10300022 (icemaker)

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Richmond, VA 23231

John P.

Job Details: 08/24/2023

CX complaint unit not working checked unit found always sensing when touched also found error code f2e1 shorted keypad ordering keypad; ordrng 1 W11419056 (Ui)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Washington, DC 20017

Samuel R.

Job Details: 08/24/2023

was able to remove blower wheel after several tried.tested unit and unit is now workimng properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB9

Near Laurel, MD 20707

Justin S.

Job Details: 08/24/2023

"CX complaint unit is leaking. Ran diagnosis cycle and unit ran fine filled, drained, and sprayed. After cycle was complete no codes appeard. Open unit and a large amount of suds was at bottom after draining. CX was advisied to clean dishwasher. Water suds was wicking up to installion and dripping back down."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Richmond, VA 23231

John P.

Job Details: 08/24/2023

Cx complaint unit not always working checked unit and found wire not fully seated on valve seated wire tested working as designed

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Stafford, VA 22554

Tanner B.

Job Details: 08/24/2023

"CX Concern the unit not drying , found the lint chute clogged up .. vent system is cleaned , found the lint chute warped and restricting air flow allowing lint to build up in chute and choking unit up .. needs lint chute to repair unit ; ordrng 1 W11117429 (chute)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Berwyn Heights, MD 20740

Justin S.

Job Details: 08/24/2023

CX complaint callback still not cooling - both sections - side by side refrigerator - internal lights - on. Replaced compressor and filled unit system with 2.4oz of r600a. Ijnstalled a UV dye filter. Unit is cooling good now; ordrng 1 WPW10143759 (dryer)

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC4

Near Richmond, VA 23221

Chris B.

Job Details: 08/24/2023

cx comp unit states f9e1 error insp unit found dp filter clear found drain line from tub to dp to have obstruiction cleaered obstruction tested unit working as desighned

We serviced a

MAYTAG MICROWAVE

Model MVWP575GW1

Near Gaithersburg, MD 20877

Ricardo S.

Job Details: 08/24/2023

"Replaced cntrl elec, reset power, ran test mode, unit works fine"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JW3

Near Hampton, VA 23669

Justin W.

Job Details: 08/24/2023

cx complaint oven not heating. checked unit to find broil ohmed at 21 ohms bake ohmed at 24 ohms control sending 240 to both elements heated unit to 350 unit working as designed

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Suffolk, VA 23434

Austin D.

Job Details: 08/24/2023

replaced the parts. tested operation. unit is running as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Fawn Grove, PA 17321

Sal R.

Job Details: 08/24/2023

"Per the previouse tech, I was able to access and replace the icemaker. I then jumped the unit and unit test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Reston, VA 20194

Simon

Job Details: 08/24/2023

"CX complaints refrigrator both section not cooling Inspected unit found defrost heater not working OL..steamed ice built in evaporator and around fan.ordered defrost heater and evaporator motor ,harness and defrost thermistor.SZ; ordrng 1 W11553968 (defrost heater) and 1 W11402610 (evaporator motor harness and thermistor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Alexandria, VA 22315

Davonte

Job Details: 08/24/2023

"cx complained unit wasnt washing dishes or heater wasnt coming on to dry them. inspected unit and confirmed cx complaint. ran diag, got error code f7e1. no heat. replaced heating element. error code went away and wash arm was spinning as should"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Fairfax, VA 22030

Richard B.

Job Details: 08/24/2023

CX complant. Washer leaking. Inspected unit and found bellow torn at bottom . And leaking. Installed new bellow and tested unit by running a wash cycle. Bellow sealingg good now. Old part returned for quality annalasys. RB

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Bowie, MD 20715

Dustin F.

Job Details: 08/24/2023

"cx complaint: unit not cooling and keeps saying door adjar even when all doors and switches are engaged. inspected unit, confirmed CX complaint. found faulty control and compressor locked up. cx doesnt want to repair and asked us to just charge svc fee."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM01

Near Fredericksburg, VA 22406

Robert W.

Job Details: 08/24/2023

Replaced valve and filter housing unit tested and is working properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Arlington, VA 22209

Lloyd B.

Job Details: 08/24/2023

"Cx complained of the door not opening. Cx defrosted the unit and I tested and the door now opens and pulls shut by itself. The gasket seals all around. The middle drawer was hard to pull out due to the slide above it falling. Fixed those issues, pushed the unit back, plugged in and set to factory settings. job complete"

We serviced a

JENNAIR REFRIGERATOR

Model JFFCC72EFP02

Near South Riding, VA 20152

Daniel J.

Job Details: 08/24/2023

per notes installed all three new controls

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB04

Near Richmond, VA 23234

John P.

Job Details: 08/24/2023

Cx complaint unit leaking water checked unit found drain line obstructed clear drain line tested working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Washington, DC 20016

Brian F.

Job Details: 08/24/2023

"Cx states RC too cold, placed temperature probe between two bags of lunch meat in deli drawer, measured 39*, RC temp is set to 38*. Unit is working as designed."

We serviced a

WHIRLPOOL HOOD

Model UXT4236ADS2

Near Odenton, MD 21113

Dustin F.

Job Details: 08/24/2023

"replaced switch per previous tech and tested unit, unit now working as intended."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Chesapeake, VA 23323

Zachery R.

Job Details: 08/24/2023

"cx complaint fc handle not seated properly, verified issue, secured studs and handle, tested, all handles are secure, unit working as designed."

We serviced a

AMANA RANGE

Model AGG222VDW6

Near Washington, DC 20010

Brian F.

Job Details: 08/24/2023

"When installing switch harness, found OL caused by cut in main harness right before it connects to spark harness. Ordering main harness.; ordrng 1 W10914404 (main harness)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Hampton, VA 23669

Justin W.

Job Details: 08/24/2023

cx complaint unit leaking. checked unit to find no error codes. filled tub up and drained unit to find unit leaking from standpipe. unit working as designed

We serviced a

WHIRLPOOL MICROWAVE

Model CAE2745FQ1

Near Norfolk, VA 23505

Carl A.

Job Details: 08/24/2023

"cx complaint of unit not draining,checked unit to find the folowing error codes F3E1,F9E1,F8E3, found pressure sensor on board failing and drain pump dead,board not sending power to pump ordeirng parts needed for repairs; ordrng 1 W11368855 (CNTRL-ELEC) and 1 W11376227 (HARNS-WIRE)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Mechanicsville, MD 20659

Leon

Job Details: 08/24/2023

cx complaintwas IM didnt work confirmed issue seen that the bail arm was broken on the unit when i went to fix it the IM got stuck replaced IM then tested the new IM and everything worked as it should

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Shenandoah Junction, WV 25442

Ken M.

Job Details: 08/24/2023

"Customer complaint is that the unit is not working properly, thinks that the lid is open. Checked for stored error codes and found none. Ran test cycle and the unit refused to run diagnostics, kicked back out. Cycled power to the unit and retried. Issue remained. Control replaced and unit retested. Unit still thinks that the lid is open. Latch replaced and unit retested. Unit is working properly. Old latch left with customer."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Frederick, MD 21704

Ricky E.

Job Details: 08/24/2023

"installed parts, unit cks ok.."

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS4

Near Washington, DC 20007

Sherwood

Job Details: 08/24/2023

cx complaint light is out in rc. arrived and confirmed light is out only 1 light in rc but should be two lights. gave cx quote for two lights and they will call back if they wish to proceed with repair. i collected both payments on this ticket

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Scottsville, VA 24590

Eric F.

Job Details: 08/24/2023

"Installed timer, tested unit, found knob non functional, split in knob shaft causing knob to expand and lose grip on timer shaft which in turn is causing it to round off and become non functional. Ordering timer. Part can be installed by customer, please ship directly to CX.; ordrng 1 W11675852 (knob)"

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