We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Richmond, VA 23225
John P.
Job Details: 06/26/2023
repart sealed systel pressure tesed vacc cherged work as designed
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS01
Near Chesapeake, VA 23320
Branden R.
Job Details: 06/26/2023
came out to replace parts on unit . disasembled and replaced all parts . tested unit is running as designed .
We serviced a
JENN-AIR OVEN
Model JJW2827DS02
Near Washington, DC 20016
Shawn D.
Job Details: 06/26/2023
cx complaint unti is giving stuck key error code. inspected unit and tunred power on and error pops right up and csnt do anything. followed techsheet and all connections are tight gave cx quote for new ui panel and infomred him pat is on back order. cx paid for service and is contacting jennair about panel.; ordrng 1 W11236899 (console 919.52)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Triangle, VA 22172
Robert W.
Job Details: 06/26/2023
CX Complaint is the upper rack. Inspected unit and found the rail has popped out of rollers keeping upper rack from being used. Fixed rail and tested unit is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Towson, MD 21286
Brian R.
Job Details: 06/26/2023
cx complaint is unit is always wet on the inside and had the unit replaced for same issue. tested and checked unit. not drip loop issue as tub is wet and in the front. units level as can be. advised cx he has a plastic tub and unit will not be all the way dry like his other one as he said he thinks he had a metal tub with the other. tested and checked unit. ran auto tests and started a cycle. unit drains strong and heats well. no fan in this unit either. will order new control and went over unit with cx and its running. cx reschedule for friday 6/30; ordrng 1 W11637581 (Control)
We serviced a
KITCHENAID HOOD
Model KVWB406DSS4
Near Dumfries, VA 22026
Robert W.
Job Details: 06/26/2023
Replaced damper and tested unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Midlothian, VA 23113
Joseph D.
Job Details: 06/26/2023
Motor and yoke stripped . Unable to remove . Must replace when available ; ordrng 1 WPW10309864 (Divider) and 1 W11671282 (Motor)
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Thurmont, MD 21788
Sal R.
Job Details: 06/26/2023
"CX complain t was thst that the center burner was too high and the outside burners had no differance form high to low. I found that the LP conversion was not properly completed. I found that the Reg pin was not switched from NG to LP, nor was that center dual burner converted. I was abel to correct concerns and unit test good."
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ1
Near Rockville, VA 23146
Joseph D.
Job Details: 06/26/2023
Adjusted valve and found vent not sealing properly on upper door causing heat loss reordering vent; ordrng 1 W11564642 (Vent)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Fairfax, VA 22033
Richard B.
Job Details: 06/26/2023
CX complant. Dryer not drying . Inspected unit and dryer fails to heat. Vent has good exit outside unit . Checked breaker and breaker is tight and not mushy. Cycled breaker and tested electric . On leg one we get 123 volts but on leg two only 7.5 volts. Advised CX to consult a electrican . Job completed. RB
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Remington, VA 22734
Robert W.
Job Details: 06/26/2023
"CX Complaint is the utni isnt draining clothes. Inspected unit and found the unit has error for off balance, tested unit and found unit is working properly just making alot of noise in agitate and spin, unit is draining properly. Found gearoil all under unit. Unit will need gearcase CX paid SVC declined repair."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Chantilly, VA 20151
Richard B.
Job Details: 06/26/2023
CX complant. Washer shakes at end of cycle. Inspected unit and found F5E3 error code for door latch. Ran a drain and spin cycle and unit struggleds to drain fully . Ordering drain pump. Further work needed. RB; ordrng 1 W11458345 (drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Newport News, VA 23608
Orbie
Job Details: 06/26/2023
"cx complaint unit intermittently making ice, also noticed temps elevated. checked unit, FC 11.9*, RC 39.9* unit was in defrost upon arrival, 7.5k ohm @ fc thermistor, checked again before putting evap cover back on 3.5k ohm. seems okay. bumped temps on control up to 4/4 from 2/4, ordering control and rc thermistor just to be on the safe side.; ordrng 1 W11594670 (control) and 1 WPW10384183 (thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW1
Near Washington, DC 20003
Samuel R.
Job Details: 06/26/2023
cx complaint unit has error code f3e1.inspected unit and got errors f3e1and f8e3.checked pressure hose and hose was clear.checked pressire switch and was good.checked harness and connections and wires were good.unit needs control gave cx a qoute
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Richmond, VA 23223
John P.
Job Details: 06/26/2023
intsalled replaced ui tested work as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ06
Near Wilmington Manor, DE 19720
Taylor F.
Job Details: 06/26/2023
Cx complaint is unit leaking water from the housing. Tested inspected and verifed complaint. Replaced filter housing from previous diagnosis and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Richmond, VA 23233
Thomas B.
Job Details: 06/26/2023
Cx complaint unit is not working properly inspected unit cx states unit will randomly flip breaker however does not do it while in use said he ran for a hour and had no issues ordering the control and the console informed if these get replaced and issue continues he will need a electrician for the breakers cx understood; ordrng 1 W11600355 (Console) and 1 W11261169 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Chambersburg, PA
Bernard M.
Job Details: 06/26/2023
"Replaced timer, unit heats and spins with the timer rotating. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Germantown, MD 20876
Ricardo S.
Job Details: 06/26/2023
"Replaced parts, unti tested .. water disepenser and ice maker works fine"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Virginia Beach, VA 23455
Carl A.
Job Details: 06/26/2023
"cx complaint of unit not cooling, checked unit to find frost on evap cover,pulled eav cover to find thermistor reading 14.5 k ohms,found the brwn wire disconected from wire harness,reseated wire in harness tested unit works as designed cx owes for service call cx dose not want list an email at this time"
We serviced a
WHIRLPOOL OVEN
Model KSEG700ESS6
Near Towson, MD 21204
Brian R.
Job Details: 06/26/2023
came out and replaced parts needed. tested and checked unit. unit now checks. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details: 06/26/2023
"cx declined service , stated she cancelled on friday"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Ocean View, DE 19967
Michael E.
Job Details: 06/26/2023
Replaced Ice door as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Falls Church, VA 22046
Lloyd B.
Job Details: 06/26/2023
Cx had Apple appliance out and tell him irt wasn't worth repair. Service declined. Job complete
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Ashburn, VA 20147
Simon
Job Details: 06/26/2023
CX complaints oven too cold .inspected unit too long times takes to preheating .replaced bake element and control unit tested on preaheating bake and broil unit reach the temprature 14 min 350f .unit good to go.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Woodbridge, VA 22192
Ezra M.
Job Details: 06/26/2023
"installed motor, tested unit, working properly"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Sandy Hook, VA 23153
Joseph D.
Job Details: 06/26/2023
Tightened hose on valve and unit no longer leaking no other issues found working as designed
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Stafford, VA 22556
Ezra M.
Job Details: 06/26/2023
"unable to locate unit, 2nd attempt; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Richmond, VA 23237
Chris B.
Job Details: 06/26/2023
cx comp unit will not start insp unit conf cx comp found unit to be control locked unlocked control no errors stored started load with cx advised cx of use and care and ammounts of detergent to use very sweet older lady called tech line spoke with kirk stated unit working as desighned also if cx calls back and if nothing is wrong with unit cx will owe 120sc sr#7736719633
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fredericksburg, VA 22406
Ezra M.
Job Details: 06/26/2023
"installed all parts, tested, sounds normal"
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Frankford, DE 19945
Michael E.
Job Details: 06/26/2023
CX complaint: flames too high and center burner not lighting all the way around. Tested and verified complaint. I adjusted the cooktop flames. Ordering center burner head. Cannot reschedule due to only 4 left on system.; ordrng 1 W10836409 (burnr-head)
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Fredericksburg, VA 22401
Ezra M.
Job Details: 06/26/2023
unable to access unit due to aisle blocked by inventory; snapped 2 QuickPics
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Herndon, VA 20170
Christian C.
Job Details: 06/26/2023
Cx complaint unit door drops. Inspected unit found door has no resistance and just drops. Right door hinge is defective. Ordering right door hinge.; ordrng 1 W11573702 (hinge right)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Fredericksburg, VA 22407
Ezra M.
Job Details: 06/26/2023
installed sump and drain pump
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Chevy Chase, MD 20815
Brian F.
Job Details: 06/26/2023
"Installed new IM, ran test 44 and 45, IM harvested and filled properly, unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Markham, VA 22643
Daniel J.
Job Details: 06/26/2023
replaced icemaker unit did start making some ice after last vist ice cubes normal in size cycled new icemaker water entering normal
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290REP00
Near Arlington, VA 22203
Jason A.
Job Details: 06/26/2023
CX complaint FRIDGE temps freezing RC items. Heated gaskets to remove wrinkles. Replaced L & R RC gaskets. Test doors for proper operation & good seal > JJ
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Sykesville, MD 21784
Justin S.
Job Details: 06/26/2023
the cx does have 2 dishwashers and the serial number provided on this ticket goes to the working unit. pictures in sd show both dishwashers. cx showed me what dishwasher is not working and its a different model besides serial. verified parts are different between models. verified the unit is not activating anything besides buttons and does not go into diagnostics. the unit needs the correct parts for this model; ordrng 1 W11410062 (control) and 1 W11416459 (ui)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Chesterfield, VA 23838
Chris B.
Job Details: 06/26/2023
cx comp unit will not wash dishes insp unit conf cx comp found f7e1 sump failure ordering sump to complette repair; ordrng 1 W11416362 (sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Woodbine, MD 21797
Justin S.
Job Details: 06/26/2023
cx showed me the unit has ice in the bottom of the freezer and the freezer is leaking water into the refrigerator. the drain pan is blocked with ice. melted the ice and poured water down the drain to confirm the water drains fast. the unit is now good
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Clarksburg, MD 20871
Ricardo S.
Job Details: 06/26/2023
"Cx complains that the dryer takes long time to dry, insepcted unit, terminal block receives 240vac, fuses cks ok, unit heating fine, the dryer vent is clogged"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Pikesville, MD
Justin S.
Job Details: 06/26/2023
unit was unplugged when i arrived. when pierced the unit had 40psi in the system. replaced the compressor and found the 3 way valve is a solenoid ordered. contacted parts and went over the situation. they are ordering the part and set up for thursday to come back; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608EPA01
Near Glen Allen, VA 23060
Thomas B.
Job Details: 06/26/2023
Cx complaint refrigerator section is not cooling properly signaling over temp alarm however freezer is working properly ordering baffle and diffuser also 2 led light modules are out ordering ; ordrng 1 WP2221296 (air-baffle) and 1 WP2309222 (diffuser) and 2 W11462342 (Led light modules)s
We serviced a
WHIRLPOOL WASHER
Model WFW97HEDW0
Near Lochearn, MD 21207
Justin S.
Job Details: 06/26/2023
replaced the sensor and ran the diagnostic with no error codes. the unit is not leaking. started a cycle that the cx says they get the error code right away and the unit is stating to wash. the unit is now
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cartersville, VA 23027
Joseph D.
Job Details: 06/26/2023
Replaced valve and control. Unit working properly. No further issue found calibrated.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Midlothian, VA 23112
Joseph D.
Job Details: 06/26/2023
Found hose improperly seated on valve in back of unit. Unit now working properly after reinstalling water line. Not sure if it was pulled out or just not seated.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Clarksburg, MD 20871
Ricardo S.
Job Details: 06/26/2023
"Cx complains that the ice mkaer not working proeprly wont made too much ice, inspected unit, the Fc temp 2 degrees, Rc temp 39 .. cooling ok.. but the ice maker takes long time to made ice,. connection cks ok, reset button and ice maker wont respond. order i/m assy; ordrng 1 w11546935 (ice maker)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Haymarket, VA 20169
Daniel J.
Job Details: 06/26/2023
washer clothing wet at end of cycle powered unit on found spin turned on on all cycles except normal cycle turned spin on let unit run stopped powered off and made sure it was saved on checked fault history no errors stored
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Dillsburg, PA 17019
Fred G.
Job Details: 06/26/2023
"i was able to access unit and replace the motor, splutch and belt as per previous tech. tested unit and found unit now checks good."
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EFS00
Near Fairfax Station, VA 22039
Demonte S.
Job Details: 06/26/2023
Inspected the unit. Found that the cx is saying that the Refrigerator isn't making Ice. Checked Temperature in the Freezer Section. I'm getting 30.2 Degrees. ( Product Temperature.) I then checked the Refrigerator Section. I'm getting 49.2 Degrees. ( Product Temperature.) I then checked the pressure to the unit. Low side is reading 0 Psi and the High side is reading 105 Psi. Turned the unit off. Checked equalized pressures. 40 Psi on the Low Side & 40 Psi on the High Side. Removed all 134 A from the unit. Put unit into Service Diagnostics Test 40 . Filled unit with 140 Psi of Nitrogen. I let this sit for 20 mins. No change in Pressures. Pulled a Vacuum on the unit. Unit is holding a Vacuum. I then filled the unit with 4.75 Oz's of134 A. Pressures are 1 Bar on the Low Side & 125 on the High Side. Unit is starting to Cool. ( I advised the cx of the Cabinet completely covering the Condenser Vent. This is making the unit eat more freon cause no air can blow over the condenser. ) Cx paid for labor in full. Unit is working as Designed.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Glen Allen, VA 23060
Thomas B.
Job Details: 06/26/2023
Push to start failure removed and replaced tested for proper use unit now functions Normally charged 313.18 for repair
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near West Springfield, VA 22152
Demonte S.
Job Details: 06/26/2023
Inspected the unit. Found that the cx is saying that the Washer is leaking Water into the Drum. Ran Service Diagnostics on the unit. Error Codes are F9E1 = long fill. Cold Water Valve is the valve that isn't filling. Cx paid for the Service Call by card. Cx is paid in full. If the cx calls back order the Valves = W11127357. Don't go without parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, VA 23224
Chris B.
Job Details: 06/26/2023
cx comp unit leaks at filter head insp unit conf cx comp also cx satted that unit leaks water at dispencer insp found chute door not closing all the way unit will need filter head and chute door; ordrng 1 WPW10394053 (filter head) and 1 W11098702 (chute door)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near West Springfield, VA 22152
Demonte S.
Job Details: 06/26/2023
"Inspected the unit. Found that the cx is saying that the Dryer isn't powering on. I then checked power to the Terminal Block. L1 to N = 122.1 Volts. L2 to N = 122. 4 Volts. L1 to L2 = 240.7 Volts . I then checked the Thermal Fuse. Thermal Fuse is reading Open. Installed new Thermal Fuse. Checked the Heater Element & T.o.d. because signs of mass lint buildup with burning edges. ( Dryer has had a Thermal Event. ) Heating Element is reading Open Line. T.o.d Thermostat is reading 0.2 Ohms. Installed new Heating Element. Removed all Lint by the Heater Element. Tested the unit. Unit is working as Designed. ( I advised the cx to have a Vent Company to clean vent & don't use the unit until cent company comes out and clean the vents. ) ( Any questions please check Sd Pictures.). Cx paid in full by Card. Had to call the office to process payment. ; used 1 279838 ( Whirlpool Dryer Heating Element ( DS / Vs )), and 1 WP3392519 ( Whirlpool Dryer Thermal Fuse ( Ds / Vs )) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HW0
Near Fredericksburg, VA 22405
Tanner B.
Job Details: 06/26/2023
Installed new blower seal and adjusted the heater housing bracket for noise . Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8989SHZ0
Near Cockeysville, MD 21030
Brian R.
Job Details: 06/26/2023
replaced all parts ordered and tested unit with them. unit now checks. job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Glen Allen, VA 23060
Thomas B.
Job Details: 06/26/2023
Cx complaint unit is not working properly inspected unit removed and replaced the sensor harness tested for proper use unit now functions Normally
We serviced a
WHIRLPOOL DISHWASHER
Model WOD77EC0HS
Near Upper Marlboro, MD 20774
David J.
Job Details: 06/26/2023
Customer complaint unit is not washing dishes arrive today and verified complaint found unit starts but drops pods and does not wash. Ran test cycle and found drain pump to work properly and could hear valve trying to pull water but nothing was coming in. Inspected water valve underneath of sink and found it was turned off. Customer does not know how this happened but it could be from a plumber turning water off to install new faucet. Turned water on and tested. All features. Unit is now washing correctly. Unit is working as intended. Job complete.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Elberon, VA 23846
Justin W.
Job Details: 06/26/2023
replaced timer and tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Gordonsville, VA 22942
Kyle A.
Job Details: 06/26/2023
Gave cover to cx for installation as per there request.
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Richmond, VA 23220
Chris B.
Job Details: 06/26/2023
cx comp unit leaks at rear of could not duplicate cx comp due to service matter down and no way to unplug unit if dp did over flow will need second tech to help remove dryer to further insp unit f0e2 f5e2 f4e4 second tech needed for stacked unit; ordrng 1 look (look)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Gordonsville, VA 22942
Kyle A.
Job Details: 06/26/2023
Cx complaint of fc light not working. Did confirm and found units switch was not bouncing back. Replaced switch and unit is now as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Richmond, VA 23222
Chris B.
Job Details: 06/26/2023
cxc omp unit has burning smell insp unit found wires shorted at control and therm event at control uni twill need wire harness W10744902 and control W10737607safteycx supplied saftey number called 7736589737 parts auth m17kl11wp1 cx does owe labor $150 on return vist ; ordrng 1 W10744902 (harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW
Near Stewartstown, PA 17363
Drew B.
Job Details: 06/26/2023
replaced water parts no issues but found broken leveler on the wheel when trying to move it will need also WPW10304659 and cal to reschd; ordrng 1 WPW10304659 (roller wheel front right)
We serviced a
MAYTAG DRYER
Model MED6230HW
Near Damascus, MD 20872
Ricardo S.
Job Details: 06/26/2023
"Cx complains that the unit not heating, inspected unit, terminal block power cks ok, thermal fuse ok.. the heater and tco is open. replaced parts, unit tested and dryer works fine"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Freeland, MD 21053
Drew B.
Job Details: 06/26/2023
cx complaint that unit is not tunring the sensing light wont turn off and found the unit to be funcitonal but the unit wont turn snesing off no matter what.. cx when arrives ask how long this wilil be adn told be the issue in the drivewaybc tghey had to leave i infoemd the ocntrol will be whats that issue could be schd for friday; schdld next appmnt for 6/30 FRI !
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Selbyville, DE 19975
Michael E.
Job Details: 06/26/2023
Replaced control as per previpous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Penn Laird, VA 22846
Eric F.
Job Details: 06/26/2023
"Installed valve, tested unit, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Frankford, DE 19945
Michael E.
Job Details: 06/26/2023
Upon inspecting the FC door the same piece has been damaged in shipping as previous door order. I documented this in pics. Reordering FC door. Cannot reschedule due to direct to CX shipping; ordrng 1 W11593330 (FC door reorder)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS
Near Annapolis, MD 21405
Emmanuel R.
Job Details: 06/26/2023
"Cs unit is showing error message, Confirmed complaint. I found error messasge f8e4 over flow fae2 vent wax motor. Diagnotic cycle compleeted ok. Fae2 error didnt return but f8e4 is coming from the screw that secures unit is sticking out and jamming the door so it doesnt close all the way allowing water to seeping thru the door gasket. Removed screw and adjusted Dw so the door closes good. Also leveled unit. Ran another test no leak no more error codes. Unit is now working propery."
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near Bethesda, MD 20817
Roberto I.
Job Details: 06/26/2023
"Cx complaint Mw constantly on.Powered unit, the mag started by itself, and F1E4 came on the display. Found mag relay shorted on control board. Ordering ACU (CBE) W11545876. Collected $120, balance $110; ordrng 1 W11545876 (ACU (CBE))"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Baltimore, MD 21215
Justin S.
Job Details: 06/26/2023
cx showed me the dispenser keeps falling off. no damage to the auger. replaced the dispenser cap and the unit is now good
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Hampton, VA 23669
Carl A.
Job Details: 06/26/2023
cx complaint of of control panel not working checked unit to find it had stuck keys replaced control board tested unit works as designed
We serviced a
KITCHENAID FREEZER
Model KRFF507HBL00
Near Sterling, VA 20165
Simon
Job Details: 06/26/2023
CX complaints freezer led light not working.inspected unit freezer led not works . W11601310 LED light not match with the freezr and refrigrator led lights reordering correct led light W11462342.SZ; ordrng 1 W11462342 (led light)
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC3
Near ,
Justin S.
Job Details: 06/26/2023
the unit is on a ped. cx says the unit has water in the drawer and makes a lot of noise in cycle. the unit has a f0e2(suds) f5e3(lock) in memory. ran the diagnostic test and the unit is filling draining recirc pump spins and heats good. the unit has is vibrating the room some in spin showing on the dryer and can feel in the floor. cannot duplicate any faults. went over the unit with the cx
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chesapeake, VA 23320
Branden R.
Job Details: 06/26/2023
came out to replace parts on unit disassembled and replace all parts needed for repair . tested unit is running as designed .
We serviced a
JENN-AIR OVEN
Model JJW3430IL00
Near Owings Mills, MD 21117
Justin S.
Job Details: 06/26/2023
replaced the control and the sensor. tested and the unit is heating good to 350f. the unit is now good
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Frederick, MD 21702
Sal R.
Job Details: 06/26/2023
"Per the previouse tech, I was able to access and replace the lower harness. I then tested unti and unit test good."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Newark, DE 19711
Taylor F.
Job Details: 06/26/2023
"Cx complaint is poor cooling performance and low ice production. Tested inspected and could not verify complaint. Cx was having freezing on top shelves, which mostly consisted of fruit and vegtables. All of the products were pushed to the back of the shelves blocking airflow. This caused the freezing on the top shelves. Because the cx was having the freezing, the temp was lowered in the RC causing the FC temp to raise as well due to it not having its own thermistor. Also leveled doors for cx. Unit is now working as designed. Job is complete."
We serviced a
KITCHENAID OVEN
Model KEMS378SSS05
Near Glenwood, MD 21738
Marc M.
Job Details: 06/26/2023
"cx complaint unit not powering on. however when cx turned the circuit breaker back on the unit powered right up. cx stated that had not worked any of the 3 times he attempted cycling power. checked diagnostics entry and found f6e0 at MW Ui/ no errors at Oven Ui. with MW Ui being NLA, contacted Techline to review findings (ServiceMatters also down). Techline confirmed that with the F6e0 and the Ui being NLA that there is an inherent risk when replacing the MW control that the unit will still have a failure within the Ui. explained issues to cx and cx declined repair attempt. collected only for service call. Sr7736716585"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Chester, VA 23836
John P.
Job Details: 06/26/2023
"Prior to instaling trim found wrong trim ordered, ordering correct trim.; ordrng 1 W10606806 (trim) and 1 W10606802 (trim) and 1 W10606803 (trim)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Baltimore, MD 21209
Marc M.
Job Details: 06/26/2023
installed mullion and dried all water. confirmed all gaskets are sealing properly and confirmed heater status still at 100% in diag. unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Newport News, VA 23607
Lucas R.
Job Details: 06/26/2023
"upon arrival found compressor hot to touch, discoloraton in evap compartment, replaced compressor drier and evap, vacuumed to -30'hg 20 min, charged, low pressure at 0, unit working as designed."
We serviced a
WHIRLPOOL ICE MAKER
Model WUI75X15HB01
Near Columbia, MD 21045
Robert L.
Job Details: 06/26/2023
"cx complaint not making ice, found unit in standby, turned unit flushed but didnt drain, pulled out (see pic), drain kinked and too long, removed extention aligned gravity drain hose, unit filled and recirculated, compressor and fan on, cold place had frost on bottom, ice formed and heatr grid hot, tested all ops ok......... flooring uneven and drain in floor raised , unit sits on top and wobble slightly but is secureand will drain properly, cx not availble upon departure"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Richmond, VA 23223
Chris B.
Job Details: 06/26/2023
cx comp unit will not power on insp unit conf cx comp found tub fiull of water and clothes and door locked removed water and clothes foudn dp open ordering drain pump wire harness conrtol and ui no green light on control did find 120v at control; ordrng 1 W11419171 (control) and 1 W11478526 (ui) and 1 W11396717 (drain pump) and 1 W11568984 (harness)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairfax, VA 22031
Jason A.
Job Details: 06/26/2023
CX complaint WASHER shaking. Found screws are loose & inner tub has abnormal movement. Unit is level. Checked under unit. 2CountTUB > JJ; ordrng 1 W10528947 (hub assym) and 1 W11454734 (Gearcase) and 1 2CountTUB (2CountTUB) and 1 W10752719 (inner tub)
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Newport News, VA 23606
Lucas R.
Job Details: 06/26/2023
"replaced drive assembly, calibrated, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Wilmington, DE 19802
Taylor F.
Job Details: 06/26/2023
Cx complaint is unit not making ice. Tested inspected and verified complaint. Found the Im to have 120VAC but not responding. Replaced the IM from pre id and unit is now working as designed. Job is complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Ashburn, VA 20148
Richard B.
Job Details: 06/26/2023
"CX is refusing service at this time because they , CX thought this repair was covered by toll brothers the builder. CX stated she reported this to toll brothers within 30 days of getting house. Advised CZX 120 service call + 110 labor + shipping + part = tax . CX will get with toll brothers and get it straight. RB CX; saved tckt"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Fredericksburg, VA 22407
Tanner B.
Job Details: 06/26/2023
"blower wheel cracked, tried too remove but wheel is stripped / stuck on motor .. needs to be broken off / motor swapped ..; ordrng 1 W11549461 (motor)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Bealeton, VA 22712
Robert W.
Job Details: 06/26/2023
"CX Complaint is the unit isnt heating. Inspected unit and found unit is operating just not heating pulled unit and found the thermostat is popped element is good thermal fuse is good, Replaced Tco and tested unit is heated advise CX to have vents cleaned."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Columbia, MD 21045
Robert L.
Job Details: 06/26/2023
"cx complaint drying dishes, cx had ran unit to show, found ceiling of unit dripping, found no rinse aid in dispenser, found no error stored, ran full diagnostic and heater tested ok, instructed priming hot water, importance of rinse aid, set to max and filled for cx, tested all ops ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Powhatan, VA 23139
Joseph D.
Job Details: 06/26/2023
Replaced failed ice maker unit cycle properly temperatures correct the fans working no other issues detected
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Bowie, MD 20715
Leon
Job Details: 06/26/2023
cx complaint error code 4-3-dw not washing popping up. confirmed issue replaced control and sump with motor. tested unit for operation and leaks
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Palmyra, VA 22963
Kyle A.
Job Details: 06/26/2023
Cx conplaint of unit leaking water. Did confirm drain hose bitten through by mice. Informed cx she must have exterminator out.; ordrng 1 W11414944 (Drain hose)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Staunton, VA 24401
Eric F.
Job Details: 06/26/2023
"Confirmed cx complaint unit leaking. Found malformed gasket letting water pass around door. Replaced with pre-id'd gasket, tested unit, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model DU850SWPB0
Near Hampton, VA 23669
Carl A.
Job Details: 06/26/2023
"cx complaint of unit not washing and driying dishes, also of a burning smell,checked unit to find heating emelemnt had fialed due to water leaking from heaitng element and damage to wire harness and lement opened ordering parts needed for repairs; ordrng 1 3369015"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Washington, DC 20012
Brian F.
Job Details: 06/26/2023
"Cx states water leaking from freezer, inspected and confirmed. Found IM fill tube frozen, causing water to leak into FC every time IM tried to fill. Cleared ice from FC, filled gap in foam next to fill tube, IM mounting screws loose, not able to be tightened fully. Applied teflon tape to threads to help screws bite better when reinstalling IM, jumped and filled IM. Unit is now working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Mechanicsville, VA 23111
Chris B.
Job Details: 06/26/2023
replaced tub tested unit insp for leaks unit working as desighned
We serviced a
WHIRLPOOL DRYER
Model WED7120HW2
Near Stone Ridge, VA 20105
Daniel J.
Job Details: 06/26/2023
dryer door not closing also damage to clothing replaced hinges and found sensor bars failed and causing damage to clothing 14 in stock ordering 2 sensor bars; ordrng 2 WP3387223 (sensor bars)s