We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ08
Near Woodbridge, VA 22192
Robert W.
Job Details: 10/12/2022
Replaced diode and tested unit is working properly.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ08
Near Woodbridge, VA 22192
Robert W.
Job Details: 10/12/2022
Replaced diode and tested unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Woodbridge, VA 22192
Robert W.
Job Details: 10/12/2022
CXComplaint is the unit is freezing food in the RC. Inspected unit and found the diffuser isnt closeing allowing alot of cold air in the RC. Replaced and tested unit is now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Woodbridge, VA 22192
Robert W.
Job Details: 10/12/2022
CXComplaint is the unit is freezing food in the RC. Inspected unit and found the diffuser isnt closeing allowing alot of cold air in the RC. Replaced and tested unit is now working properly.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Woodbridge, VA 22193
Robert W.
Job Details: 10/12/2022
Replaced motor and wheel unit tested and is working properly.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Woodbridge, VA 22193
Robert W.
Job Details: 10/12/2022
Replaced motor and wheel unit tested and is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Gainesville, VA 20155
Daniel J.
Job Details: 10/12/2022
per notes installed manifold new manifold came with third spray arm installed console confirmed soap dispenser opening up during diag cycle completed no faults occured
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Gainesville, VA 20155
Daniel J.
Job Details: 10/12/2022
per notes installed manifold new manifold came with third spray arm installed console confirmed soap dispenser opening up during diag cycle completed no faults occured
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Annandale, VA 22003
Demonte S.
Job Details: 10/12/2022
Arrived at the cx house. Knocked on the Door no answer. I then called the office. Office called the cx. Cx stated that she got another unit. No longer needs our service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near Vienna, VA 22180
Christian C.
Job Details: 10/12/2022
Installed sump. Tested unit. No errors and no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Springfield, VA 22150
Demonte S.
Job Details: 10/12/2022
Inspected the unit. Found that the cx is saying that the Refrigerator Dispenser Pad had fallen off. Checked the Dispenser. Right side of the Dispenser Pad is leaning forwards. Clips has broken off of Dispenser Pad. Installed new Dispenser. Tested the unit. Unit is working as Designed. ( Any questions please check Sd Pictures.)
We serviced a
WHIRLPOOL OVEN
Model JIS1450DS1
Near West Springfield, VA 22152
Demonte S.
Job Details: 10/12/2022
Inspected the unit. Found that the cx is saying that the Oven isn't going past 170 Degrees. I then checked the Bake Element. I'm getting Open Line. Checked the Bake Element. Bake Element is burned. Installed Bake Element. Tested the unit to 350 Degrees. Unit hit the 350 Degrees mark. Unit is Heating. Unit is working as Designed.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near York, PA 17408
Bernard M.
Job Details: 10/12/2022
Cx complaint unit makes noise. When arrived the unit was making vibrating noise as compressor was running. Removde backmpanel and found the condenser line feeding into compressor was vibrating the metal pan underneath. Also found drier vibrating against pan. Applied sealer to inside next to drier. and was able to raise condenser line off. pan. When compressor came on the noise stopped. Unit checks good
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near York, PA 17408
Bernard M.
Job Details: 10/12/2022
Cx complaint unit makes noise. When arrived the unit was making vibrating noise as compressor was running. Removde backmpanel and found the condenser line feeding into compressor was vibrating the metal pan underneath. Also found drier vibrating against pan. Applied sealer to inside next to drier. and was able to raise condenser line off. pan. When compressor came on the noise stopped. Unit checks good
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Ellicott City, MD 21043
Robert L.
Job Details: 10/12/2022
"installed oinlet valve per previous, tested all ops ok, cx has high preesure"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Lincoln, DE 19960
Michael E.
Job Details: 10/12/2022
"CX complaint: cooktop crack. Inspected and verified complaint. I documented crack in pics. Unfortunately CX is 20 days past the 30 day cosmetic window. I gave CX customer experience center number so she can contact WP to request a concession. Job is complete until further notice.If approved, part W11183708 would be needed."
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW3
Near West Springfield, VA 22152
Demonte S.
Job Details: 10/12/2022
Inspected the unit. Found that the cx is saying that the Washer will not start a Cycle / Bellow Seal isn't on properly. Ran Service Diagnostics on the unit. No error codes = 8:88. I then checked the Bellow. Found that the cx did a load and dragged the clothes across the Bellow Seal. No damages on the Bellow. Fixed Bellow. Tested the unit. Unit locked the Door and started a Service Test on the unit. Service Test passed. I then started a Normal cycle. Normal cycle started. Unit is working as Designed.
We serviced a
MAYTAG WASHER
Model MVWB955FW1
Near Parkton, MD 21120
Sal R.
Job Details: 10/12/2022
"Per the previouse tech, I was abel to access and replace all parts. I then ran a calibration (test52) and a auto test (Test 51). I found the unit to be opperating as designed as well as the LED now lighting. UNit test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Alexandria, VA 22301
Lloyd B.
Job Details: 10/12/2022
Cx has a unit that needed the upgraded heater. Installed new element and the unit shall heat and not leak. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Alexandria, VA 22301
Lloyd B.
Job Details: 10/12/2022
Cx has a unit that needed the upgraded heater. Installed new element and the unit shall heat and not leak. Job complete
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Seven Valleys, PA 17360
Sal R.
Job Details: 10/12/2022
CX complaint was that the utni made a loud squeeling noise druting opperation. I found that the noise was coming form the idler pulley. I repla ced the pulley and unit test good.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Seven Valleys, PA 17360
Sal R.
Job Details: 10/12/2022
CX complaint was that the utni made a loud squeeling noise druting opperation. I found that the noise was coming form the idler pulley. I repla ced the pulley and unit test good.
We serviced a
KITCHENAID RANGE
Model KSEG950ESS1
Near Scottsville, VA 24590
Kyle A.
Job Details: 10/12/2022
Cx complaint of front right burner being on high all the time. Did confirm fused contact in switch. Replaced switch and unit is now as designed.
We serviced a
KITCHENAID RANGE
Model KSEG950ESS1
Near Scottsville, VA 24590
Kyle A.
Job Details: 10/12/2022
Cx complaint of front right burner being on high all the time. Did confirm fused contact in switch. Replaced switch and unit is now as designed.
We serviced a
KITCHENAID RANGE
Model KSEG950ESS1
Near Scottsville, VA 24590
Kyle A.
Job Details: 10/12/2022
Cx complaint of front right burner being on high all the time. Did confirm fused contact in switch. Replaced switch and unit is now as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Leesburg, VA 20175
Ezra M.
Job Details: 10/12/2022
"noise concern. verified noise is compressor running. compressor changing speeds normally, all temps normal, unit producing ice. no coolant lines rubbing each other or back panel. noise consistant with normal operation."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Leesburg, VA 20175
Ezra M.
Job Details: 10/12/2022
"noise concern. verified noise is compressor running. compressor changing speeds normally, all temps normal, unit producing ice. no coolant lines rubbing each other or back panel. noise consistant with normal operation."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Leesburg, VA 20175
Ezra M.
Job Details: 10/12/2022
"noise concern. verified noise is compressor running. compressor changing speeds normally, all temps normal, unit producing ice. no coolant lines rubbing each other or back panel. noise consistant with normal operation."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Ashburn, VA 20147
Richard B.
Job Details: 10/12/2022
marked as fieldscrap on service bench . CX asking builder about it . Job completed. RB
We serviced a
JENNAIR REFRIGERATOR
Model JRSD209TB
Near Vienna, VA 22180
Jason A.
Job Details: 10/12/2022
CX complaint FRIDGE has ice forming on FC floor. Found sheet of ice on floor & drain pan. Cleared all ice & used steamer. Drain hole is blocked. Snaked hole & poured hot water into pan. Good fast drain > JJ
We serviced a
JENNAIR REFRIGERATOR
Model JRSD209TB
Near Vienna, VA 22180
Jason A.
Job Details: 10/12/2022
CX complaint FRIDGE has ice forming on FC floor. Found sheet of ice on floor & drain pan. Cleared all ice & used steamer. Drain hole is blocked. Snaked hole & poured hot water into pan. Good fast drain > JJ
We serviced a
JENNAIR REFRIGERATOR
Model JRSD209TB
Near Vienna, VA 22180
Jason A.
Job Details: 10/12/2022
CX complaint FRIDGE has ice forming on FC floor. Found sheet of ice on floor & drain pan. Cleared all ice & used steamer. Drain hole is blocked. Snaked hole & poured hot water into pan. Good fast drain > JJ
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Forest Hill, MD 21050
Neil H.
Job Details: 10/12/2022
REPLACED HEATER PER SP UNIT CHECKED GOOD.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Forest Hill, MD 21050
Neil H.
Job Details: 10/12/2022
REPLACED HEATER PER SP UNIT CHECKED GOOD.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EWH01
Near Newark, DE 19713
Andrew W.
Job Details: 10/12/2022
Cx complaint is unit not making ice. inspected and verified complaint. cx has water to unit. checked the ice maker and found there was food in the freezer that was obstructing the bail arm and keeping it in the upright off position. moved the contents to clear the obsruction and tested the ice maker. the ice maker dropped the ice in the tray and completed a harvest cycle calling for water for the next batch of ice. bail arm is moving properly and freely. unit is working as designed. job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EWH01
Near Newark, DE 19713
Andrew W.
Job Details: 10/12/2022
Cx complaint is unit not making ice. inspected and verified complaint. cx has water to unit. checked the ice maker and found there was food in the freezer that was obstructing the bail arm and keeping it in the upright off position. moved the contents to clear the obsruction and tested the ice maker. the ice maker dropped the ice in the tray and completed a harvest cycle calling for water for the next batch of ice. bail arm is moving properly and freely. unit is working as designed. job complete
We serviced a
WHIRLPOOL DRYER
Model WED71HEBW0
Near Alexandria, VA 22301
Lloyd B.
Job Details: 10/12/2022
Cx complained the unit is noisy. Inspected the unit and found the unit makes normal operating noise. The unit is on the 3rd floor and not on cement so i explained that it will sound loud on lower levels and the cx can try some dampening pads under each foot. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED71HEBW0
Near Alexandria, VA 22301
Lloyd B.
Job Details: 10/12/2022
Cx complained the unit is noisy. Inspected the unit and found the unit makes normal operating noise. The unit is on the 3rd floor and not on cement so i explained that it will sound loud on lower levels and the cx can try some dampening pads under each foot. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Arlington, VA 22207
Christian C.
Job Details: 10/12/2022
Cx complaint unit is leaking from the front left of the unit. Cx said that homedepot said they will replace unit. Whenever fabric softener valve is turned on water spills from the cup. Advised cx that it would have to get replaced either way so they will go through homedepot first.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Arlington, VA 22207
Christian C.
Job Details: 10/12/2022
Cx complaint unit is leaking from the front left of the unit. Cx said that homedepot said they will replace unit. Whenever fabric softener valve is turned on water spills from the cup. Advised cx that it would have to get replaced either way so they will go through homedepot first.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Parkville, MD 21234
Eric W.
Job Details: 10/12/2022
installed enw heater and tested unit no leaks
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Parkville, MD 21234
Eric W.
Job Details: 10/12/2022
installed enw heater and tested unit no leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Wilmington, DE 19810
Andrew W.
Job Details: 10/12/2022
"Per prior diagnosis, replaced dual valve. tested valve by calling water to dispenser and ice maker and no leaks were found and water is flowing as it should. unit is working as designed. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Wilmington, DE 19810
Andrew W.
Job Details: 10/12/2022
"Per prior diagnosis, replaced dual valve. tested valve by calling water to dispenser and ice maker and no leaks were found and water is flowing as it should. unit is working as designed. job complete"
We serviced a
WHIRLPOOL COOKTOP
Model JEC0530ADS
Near Perry Hall, MD 21128
Eric W.
Job Details: 10/12/2022
installed part cx still having the same issue
We serviced a
WHIRLPOOL COOKTOP
Model JEC0530ADS
Near Perry Hall, MD 21128
Eric W.
Job Details: 10/12/2022
installed part cx still having the same issue
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Perry Hall, MD 21128
Eric W.
Job Details: 10/12/2022
cx complaint unit not drain pulled unit out seen that drain pump to unit was broken fixed broken wire and tested unit drain pump now working
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Perry Hall, MD 21128
Eric W.
Job Details: 10/12/2022
cx complaint unit not drain pulled unit out seen that drain pump to unit was broken fixed broken wire and tested unit drain pump now working
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Perry Hall, MD 21128
Eric W.
Job Details: 10/12/2022
cx complaint unit not drain pulled unit out seen that drain pump to unit was broken fixed broken wire and tested unit drain pump now working
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Pikesville, MD 21208
Justin S.
Job Details: 10/12/2022
"cx says the unit is making noise in cycle. found f0e2(suds) in memory. ran the diagnostic cycle and the unit is filling draining recirculating spinning and comp,etes with no errors. cannot duplicate the noise at this time. told cx to cut back on the soap and run a cleaning cycle on the unit to remove the suds. the unit si now good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Pikesville, MD 21208
Justin S.
Job Details: 10/12/2022
"cx says the unit is making noise in cycle. found f0e2(suds) in memory. ran the diagnostic cycle and the unit is filling draining recirculating spinning and comp,etes with no errors. cannot duplicate the noise at this time. told cx to cut back on the soap and run a cleaning cycle on the unit to remove the suds. the unit si now good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Pikesville, MD 21208
Justin S.
Job Details: 10/12/2022
"cx says the unit is making noise in cycle. found f0e2(suds) in memory. ran the diagnostic cycle and the unit is filling draining recirculating spinning and comp,etes with no errors. cannot duplicate the noise at this time. told cx to cut back on the soap and run a cleaning cycle on the unit to remove the suds. the unit si now good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Pikesville, MD 21208
Justin S.
Job Details: 10/12/2022
cx showed me the freezer light flickers and says the bottom of the freezer is getting a sheet of ice in it. drainline i9s clogged. cleared the clog and poured a cup of water down the drain to verify the unit is draining good. the freezer light is not covered under extended warranty.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Pikesville, MD 21208
Justin S.
Job Details: 10/12/2022
cx showed me the freezer light flickers and says the bottom of the freezer is getting a sheet of ice in it. drainline i9s clogged. cleared the clog and poured a cup of water down the drain to verify the unit is draining good. the freezer light is not covered under extended warranty.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Pikesville, MD 21208
Justin S.
Job Details: 10/12/2022
cx showed me the freezer light flickers and says the bottom of the freezer is getting a sheet of ice in it. drainline i9s clogged. cleared the clog and poured a cup of water down the drain to verify the unit is draining good. the freezer light is not covered under extended warranty.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Bel Air, MD 21014
Neil H.
Job Details: 10/12/2022
REPLACED HEATING ELEMENT PER SP UNIT CHECKED GOOD.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Bel Air, MD 21014
Neil H.
Job Details: 10/12/2022
REPLACED HEATING ELEMENT PER SP UNIT CHECKED GOOD.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bel Air, MD 21014
Neil H.
Job Details: 10/12/2022
REPLACED THE CONTROL RECALB WASHER UNIT CHECKED GOOD
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bel Air, MD 21014
Neil H.
Job Details: 10/12/2022
REPLACED THE CONTROL RECALB WASHER UNIT CHECKED GOOD
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Arlington, VA 22207
Christian C.
Job Details: 10/12/2022
Installed IM and evap fan motor. Evap fan is now working. IM motor rotated but does not have a water line going to the unit. Cx wanted me to leave it in and they will see if they can get the landlord to have a waterline installed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Arlington, VA 22207
Christian C.
Job Details: 10/12/2022
Installed IM and evap fan motor. Evap fan is now working. IM motor rotated but does not have a water line going to the unit. Cx wanted me to leave it in and they will see if they can get the landlord to have a waterline installed.
We serviced a
KITCHENAID ICE MAKER
Model KUIX335HPS01
Near Charlottesville, VA 22911
Kyle A.
Job Details: 10/12/2022
Installed pump and tested unit and unit is now as designed.
We serviced a
KITCHENAID ICE MAKER
Model KUIX335HPS01
Near Charlottesville, VA 22911
Kyle A.
Job Details: 10/12/2022
Installed pump and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRT519SZDW
Near Wilmington, DE 19810
Andrew W.
Job Details: 10/12/2022
Cx complaint is unit is a little loud and there is ice build up in the unit. inspected and verified complaint. unit has a gasket on the fc door not completely flush to the unit. heated and resealed the gasket and it now seals properly. cx also had door handles that were not installed on delivery. installed door handles. the sound the cx is hearing is a normal operation sound. unit is working as designed. job complete
We serviced a
WHIRLPOOL FREEZER
Model WRT519SZDW
Near Wilmington, DE 19810
Andrew W.
Job Details: 10/12/2022
Cx complaint is unit is a little loud and there is ice build up in the unit. inspected and verified complaint. unit has a gasket on the fc door not completely flush to the unit. heated and resealed the gasket and it now seals properly. cx also had door handles that were not installed on delivery. installed door handles. the sound the cx is hearing is a normal operation sound. unit is working as designed. job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near ,
Keith H.
Job Details: 10/12/2022
repalced icemaker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near ,
Keith H.
Job Details: 10/12/2022
repalced icemaker
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Fredericksburg, VA 22405
Tanner B.
Job Details: 10/12/2022
CX Concern opf the unit not turning off on sensor dry .. Replaced the timer assembly and resecured the sensor control . Tested unit Jobcomplete
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Fredericksburg, VA 22405
Tanner B.
Job Details: 10/12/2022
CX Concern opf the unit not turning off on sensor dry .. Replaced the timer assembly and resecured the sensor control . Tested unit Jobcomplete
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Annapolis, MD 21401
Mitchell H.
Job Details: 10/12/2022
cx complaint units door is not sealing. found bottom left of fridge door not sealing properly. grabbed my heat gun and sealed it and is now good to go. job completed.
We serviced a
WHIRLPOOL ICE MAKER
Model KUID308HPSO1
Near ,
Jason T.
Job Details: 10/12/2022
Cx complaint no ice productionran factory test found inlet value not cycling properly to fill with water tested all circuits found lose 120 vac backout at inlet valve repair losse connection everything works as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pawleys Island, SC 29585
Jason T.
Job Details: 10/12/2022
"arrived on-site, advised cx unit is out of 1 year warranty, advised cx to contact Whirlpool for a parts-labor authorization to complete the repair, cx agreed."
We serviced a
JENNAIR REFRIGERATOR
Model JBRFR24IGX00
Near Alexandria, VA 22303
Lloyd B.
Job Details: 10/12/2022
Cx complained the unit did not cool. Installed new control and the compresor did not turn on. Spoke with tech support and they said they will send the product up for review. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pikesville, MD 21208
Justin S.
Job Details: 10/12/2022
cx showed me the units top lights in the refrigerator and the light and the freezer are out. Technical Service Pointer #: W11460554 deals with this issue. replaced the freezer module with pre id and the unit is now illuminating with all the modules. the unit is now good
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Pikesville, MD 21208
Justin S.
Job Details: 10/12/2022
cx says the unit is taking to long in cycle and the clothes are being damaged and wrinkled. found no sharp edges in tub. no error codes in memory. ran the diagnostic cycle and the unit is filling washing draining and spinning good. informed the cx they cant change the cycle to what their old washer use to wash for. cx is not satisfied with the unit but no problems with the unit at this time. told cx they can try cx support
We serviced a
WHIRLPOOL ICE MAKER
Model WRF757SDHZ03
Near Dumfries, VA 22026
Robert W.
Job Details: 10/12/2022
"Cx complaint is the unit isnt making ICE. Inspected unit and found unit had error code for IM timed ice making, tested temp in FC its 0deg tested fan motors all are working tested ice level sensor its working properly IM is harvesting and working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Waldorf, MD 20601
Robert A.
Job Details: 10/12/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Oakton, VA 22124
Carl R.
Job Details: 10/12/2022
"Cx complaint is, Not Making Ice - Refrigerator. Talked with cx and unit is making is. Unit is making. Talked with cx and he described the situation that he is having. I checked the water dispenser for proper water flow. With ware filter. Unit will dispense 8oz in 11sec, with out water filter, unit will dispense 8oz in 8sec. Called tech support to document issue. Unit is getting to much water to ice tray. House is on a well system. Cx will start with raising water pressure to house.Also turned water up to refrigerator to increase water flow and pressure. No parts needed at this time."
We serviced a
KITCHENAID RANGE
Model KSIB900ESS3
Near Myrtle Beach, SC 29577
Jason T.
Job Details: 10/12/2022
Cx recived control broad Replaced UI panel tested and working as designedJob completed no further work is needed
We serviced a
WHIRLPOOL DRYER
Model MED7230HC1
Near Havre de Grace, MD 21078
Neil H.
Job Details: 10/12/2022
REPLACED THE CONTROL AND THE CONSOLE UNIT TESTED/CHECLED GOOD.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Little River, SC 29566
Jason T.
Job Details: 10/12/2022
"Cx complaint, door does not close to start a cycle, found top cabinet frame left-right side 2 screws mounted directly into the countertop against the tub frame, unit is not installed properly, the 2 screws are causing the door not to close. Advised cx Bracket kit Qty of 2 P/N WP8269145 and Qty 2 Screw P/N WP308685 to install the unit properly, cx to contact The Home Depot to correct the installation issue, cc agreed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Smyrna, DE 19977
Andrew W.
Job Details: 10/12/2022
"Cx complaint is unit not drainging every time. tested and verified complaint. checked unit for error codes and found F9E1 unit not draingin error code. ran test cycle and unit completed every function with no issues and drained. tested and confirmed drain pump is working properly. unit does not drain into a garbage disposal or at the sink. inspected and found that drain goes straight down through the floor and ties into a septic line that is reliant on gravity but does not flow down. believe the unit is draining with no issues and that the septic line after is too long of a run for the water to flow to the end into the septic tank. unit also has old drain hose from the original unit from the house. unit is working as designed, informed cx to have drain lines/system checked. job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Springfield, VA 22153
Demonte S.
Job Details: 10/12/2022
Inspected the unit. Found that the cx is saying that they got a letter saying there is a Service Pointer on the Heating Element. Checked the Heater Element. Heater has the Gold Coupler Bushings. Installed new Heater Element. Tested the unit. No Leaks. Unit is working as Designed. ( Technical service pointer : W11540964 - Special Project S17304. )
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFA25ERSS01
Near Annapolis, MD 21403
Mitchell H.
Job Details: 10/12/2022
cx complaint unit not making ice. installed valve as the ice maker side was reading 1ohm. tested ice maker after valve was installed and unit called and filled with water. unit should now be good to go. refunding ice maker for cx as it was not needed. informed cx to let us know if it doesnt make any ice for some reason.otherwise job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Hyattsville, MD 20783
Samuel R.
Job Details: 10/12/2022
cx complaint unit is making noise again.inspected unit and unit fucntions as it was designed to.tested unit with a load and still worked normal.got no banging sounds.unit is in a very tight area which causes it to make alot of vibrations sounds.but suspension itself is good
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS2SHEXNS00
Near Fairfax, VA 22030
Carl R.
Job Details: 10/12/2022
"Cx complaint is, Ice maker won't make ice. Removed ice maker from freezer and pulled cover from ice maker. L and N 108vac, L and V no water while holding switch, a T and H no harvest. Seen optics was flashing. After power recycle. Unit filled with water. Used ice maker and optical. No other parts used."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Sterling, VA 20164
Richard B.
Job Details: 10/12/2022
"CX complant. Door dented/ Inspected unit and found dishwasher door skin dented. Replaced door skin and used existing console and clips to secure. Job copketed, RB"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204GPS0
Near Timonium, MD 21093
Keith H.
Job Details: 10/12/2022
replaced pump and motor testd for leaks and function unit is working
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Edgewater, MD 21037
Mitchell H.
Job Details: 10/12/2022
cx complaint unit is making loud noise when spinning. inspected unit and confirmed from a video cx showed me. tested and found no noise. when i checked the suspension i found the dryer moved and made a similar nois.e i then started to move the dryer around by shaking it and the noise was exactly like the video. cx heard and saw and understands what the issue is now. no issue with washer itself. job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near McLean, VA 22101
Jason A.
Job Details: 10/12/2022
CX complaint FRIDGE RC is freezing items. Measured thermistor in harness installed from 6/27/22 in icewater 7.9K OHMs. Test 121 damper closes. Called techline : Seal gaps around damper area. Cleaned condenser. It was covered in dust layer > JJ
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Midlothian, VA 23112
John P.
Job Details: 10/12/2022
"CX complaint unit leaked water once, checked unit over was unable to duplicate leak, asked CX if unit leaked yesterday with load they had in dishwasher, and CX stated no. Inspected inner door and was unable to locate signs of water leaking advised CX if happens again to call us back. Tested unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Washington, DC 20007
Ricardo S.
Job Details: 10/12/2022
"Cx complains that the unit not heating, inspeted unit, cks power 240vac, Fuses cks ok, the heater is open.. Replaced heater assy, unit tested and dryer heating ok"
We serviced a
WHIRLPOOL OVEN
Model WFG975H0HV0
Near Charlottesville, VA 22903
Kyle A.
Job Details: 10/12/2022
Cx complaint of f1e1 internal board failure code. Did confirm and found no signs of infestation. Replaced board and tested oven and unit now operates as designed.
We serviced a
AMANA REFRIGERATOR
Model ART308FFDB10
Near Baltimore, MD 21213
Keith H.
Job Details: 10/12/2022
cx complaint is gasket coming off inspected unit and found the rc gasket out of place i reinstalled gasket all the way around door. advised to cx to keep door closed for about 30mins unti is working now if cx calls back order gasket W11240749
We serviced a
WHIRLPOOL DRYER
Model WED8620HW0
Near Taneytown, MD 21787
Brian R.
Job Details: 10/12/2022
cx complaint is unit and drying and running. no codes found. ran unit and unit heats well. no air flow outside. vent tube is full of water. vents are clogged. went over everything with cx and advised to get vents cleaned. unit checks and has air flow issues. cx to clean and clear and try unit again. unit checks job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Burke, VA 22015
Demonte S.
Job Details: 10/12/2022
Inspected the unit. Found that the cx is saying that they got a letter saying there is a Service Pointer on the Heating Element. Checked the Heater Element. Heater has the Gold Coupler Bushings. Installed new Heater Element. Tested the unit. No Leaks. Unit is working as Designed. ( Technical service pointer : W11540964 - Special Project S17304. )
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Catonsville, MD 21228
Robert L.
Job Details: 10/12/2022
"cx complaint since last visit never started, found stuck not locking after . known glitch in service diag, needed to be unplugged for few minutes, reset contorl, all functions returned, tested all ops ok"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Kensington, MD 20895
Roberto I.
Job Details: 10/12/2022
"Cx cpmplaint dispenser not working. Inspectecunit, found cracked open/close tab on the dispenser. Replaced part using pre id. Ran a test cycle, the unit worked as designed"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC3
Near Rosedale, MD 21237
Eric W.
Job Details: 10/12/2022
installed suspension and calabrated unit and did a high speed spin unit working propelry
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Middle River, MD 21220
Eric W.
Job Details: 10/12/2022
cx complant of the unit spraying water in two differeennt directions when dispencing found the spigot was cracked causing problem installed new separator and tested unit unit now working propelry