We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Suffolk, VA 23435
Zachery R.
Job Details: 05/16/2022
"cx complaint unit not cooling properly. checked temps. fc at 21 degress, rc at 63 degress. evap seems to be having defrost issue, thermistor reading 520k ohms while in ice build up, cleared frost build up with steamer, heater ohmed out at 126ohms. called techline spoke with steve 7733407372 was advised to replace thermistor, replaced thermistor, secured thermistor to evap with zip tie, advised cx to keep eye on temps, if unit does not cool properly contact whirlpool cx care with "
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near McLean, VA 22101
Christian C.
Job Details: 05/16/2022
Cx complaint unit is still making noise from previous visit. Inspected unit no errors. Ran through automatic cycle no issues. Ran through manual mode on both high and low spin and high and low aggitate. No abnormal sounds. Put in a couple sheets from cx. Wet sheets and ran through a drain and spin still no abnormal noises. Calibrated unit. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Dendron, VA 23839
Justin W.
Job Details: 05/16/2022
"cx complaint no spin and wet clothes. checked unt to find error codes f5e2, f8e3,f8e1. found cold water valve blocked by sediment removed and replaced valve. tested unit working as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYP03
Near Savage, MD 20763
Eric W.
Job Details: 05/16/2022
sr # 7733662835 cx complant of unit not cooling inspected unit found there is no frost patter on evaps found dye comming out of cabnet in ff side on the foam where suction and cap line are called tec line got sr #
We serviced a
JENNAIR REFRIGERATOR
Model JSC24C8EAM00
Near Oakton, VA 22124
Jason A.
Job Details: 05/16/2022
CX complaint FRIDGE not cooling. Replaced RC evap & compressor. Install UV drier & coupler. Check for leaks & run vac. Filled with 5.4 OZ R134. Good pressures & frost pattern. Good equalization. RC drain tube clogged. Clear bloackage & poured water to test > JJ
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Front Royal, VA 22630
Daniel J.
Job Details: 05/16/2022
unit not completing cycles found cold water valve blocked ordering clutch kit and belt also sounds like its slipping set up for anytime friday model NTW4516FW3; ordrng 1 W11210463 (water inlet) and 1 W11239857 (belt) and 1 W10721967 (clutch kit) and 1 W10919003 (puimp)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Ashland, VA 23005
Gill G.
Job Details: 05/16/2022
replaced heating element as per service pointer. tested. checked for leaks. unit is working as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Dendron, VA 23839
Justin W.
Job Details: 05/16/2022
replaced heater per service pointer. tested unit working as designed
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Brandywine, MD 20613
Shane B.
Job Details: 05/16/2022
installed all ordered parts and tested both ovens for cx. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Gettysburg, PA 17325
Andrew S.
Job Details: 05/16/2022
Cx complaint is that the unit is making a noise while the doors are closed. Upon arrival I was able to pin point the noise to the evap fan. I ran test 3 and when the damper was opening it was also loud. I am ordering the damper and fan motor and blade. Please contact cx when the parts are available to schedule a return visit.; ordrng 1 WPW10479155 (Damper) and 1 W11578030 (Fan Motor) and 1 WP67006337 (Fan Blade)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Baltimore, MD 21215
Keith H.
Job Details: 05/16/2022
cx complaint is a circle fell off machine inpsected unit and found the bellow clampo had fallen off i reinstalled clamp tested it unit is working now
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Beltsville, MD 20705
Roberto I.
Job Details: 05/16/2022
"Cx complaint washer shakes during spin.Ran test mode, found no errors. Tested suspension, found it weak and bouncy. Replaced suspension using pre id part. Ran manual spin, unit worked ok. Collected 311.90"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HT0
Near Columbia, MD 21044
Robert L.
Job Details: 05/16/2022
"cx complaint ligth burnt out and changed bulb but not wokring, found control triac shorted (see pic), replaced control and bulb, tested all ops ok"
We serviced a
JENNAIR DISHWASHER
Model JDB3600AWP2
Near Ellicott City, MD 21042
Robert L.
Job Details: 05/16/2022
"installed nw drain hoses and pump, rerouted drain in high loop, tested all ops ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Olney, MD 20832
Roberto I.
Job Details: 05/16/2022
"Cx complaint water leak from drain hose.Ran hre unit, comfirmed hole and water leak on drain hose. Replaced part using pre id, unit tested ok"
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Alexandria, VA 22306
Lloyd B.
Job Details: 05/16/2022
CX complained the unit did not operate correctly. Installed new drain pump and water valve and tested and it runs through diagnostics with no errors or leaks. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Manakin-Sabot, VA 23103
Jerod R.
Job Details: 05/16/2022
tested unit found unit has noise from gearcase ordered new case; ordrng 1 W11454734 (gearcase)
We serviced a
IKEA OVEN
Model IES900DS04
Near Norfolk, VA 23518
Carl A.
Job Details: 05/16/2022
"cx complaint of upper oven door locked,checked unit to find error code F5E1 door latch failed checked door lated to find it mechinal failed ordering parts needed for repairs; ordrng 1 W11166856 ( Lock, Rear Mount)"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Chesterfield, VA 23832
John P.
Job Details: 05/16/2022
CX will call to reschedule; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Martinsburg, WV 25405
Danny R.
Job Details: 05/16/2022
unit ui pelling up and touch panel not working will need theses as well; ordrng 1 W11460908 (panel) and 1 W11460962 (ui control)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Rockville, MD 20853
Roberto I.
Job Details: 05/16/2022
"CX complaint randomly water found in the tub after washRan test mode, found 6-4 and 8-2 errors. The unit drained ok but the pump overheated and also I found the check valve leaking water specially with the disposer running. Replaced drain pump and drain loop using pre id parts. cleared errors and ran a test cycle. The unit worked and drained ok. Collected 243.81"
We serviced a
WHIRLPOOL DRYER
Model WED72HEDW0
Near Washington, DC 20006
Shawn D.
Job Details: 05/16/2022
REFUND CX 90 BUCKS FOR SECOND TECH PLEASE. replaced repair kit the rollers idler wheel and belt then tested unit now sounds good. unit is good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Lexington, VA 24450
Kyle A.
Job Details: 05/16/2022
Cx complaint of unit not cooling. Did confirm units frost pattern is showing signs of a lowe charge. Will need to return to replace compressor.; ordrng 1 W10832994 (Compressor) and 2 WPW10143759 (Drier)s and 3 W11506635 (Coupler)s and 1 4387444 (Evap repair kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Disputanta, VA 23842
Justin W.
Job Details: 05/16/2022
techline bruce sr 7733664501 cx complaint ice maker not working arrived on site to find ice bin full. found both doors not sealing at top of cabinet. used straight edge to find doors look straight and cabinet looks straight but doors not sealing. tried moving cabinet and leveling it but it did not make a better seal. tried uploading pictures but i did not see an option to do it on service matters spoke to bruce sr 7733664501uploaded pictures waiting on response from whirlpool per what to do from here
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Richmond, VA 23233
Jerod R.
Job Details: 05/16/2022
replaced ordered parts and tested unit is now fully functional and working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYP02
Near Richmond, VA 23233
Joseph D.
Job Details: 05/16/2022
"replaced light switches, icemaker switch and shim, unit now working properly. fridge light switch was out, it appears parts were waived this visit."
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Richmond, VA 23236
John P.
Job Details: 05/16/2022
Replaced idler roller tested working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Lorton, VA 22079
Demonte S.
Job Details: 05/16/2022
Installed the Ice Box Fan Motor. Tested the unit. Ran Service Test 36 - Ice Box Fan Motor. Ice Box Fan Motor is running. Ran Service Test 56 - Ice Maker Error Codes Test. I'm getting E0 = No Errors. Ran Service Test 57 - Ice Maker Harvest Test. Ice Maker Harvested. I then ran Service Test 45 - Ice Maker Fill Test. Ice Maker Filled. Unit is starting to Cool. Unit is working as Designed.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Alexandria, VA 22311
Lloyd B.
Job Details: 05/16/2022
CX complained the unit did not heat. Inspected the unit and found a open hi limit. Installed new tco kit and tested and it now heats. Job complete
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Hampstead, MD 21074
Brian R.
Job Details: 05/16/2022
cx complaint is a slight rattle in back of the unit.checked unit and cleaned and cleared all lint. replaced back 2 rollers and they were full of lint and idler woulnt spin free when trying to spin it. lubed up the rest of the moving parts and made sure things were tight. unit runs quiet. cx will try a few cycles and see how unit does now. job complete.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Williamsburg, VA 23188
Lucas R.
Job Details: 05/16/2022
"cx complaint noise during spin, checked unit found oil leaking from bearing in gearcase onto rotor, also heard grinding from slider and clutch, replaced gearcase, slider and clutch, calibrated, tested, unit working as designed.; ordrng 1 W10754448 (clutch) and 1 W10734521 (slider), used 1 W10754448 (clutch), and 1 W10734521 (slider) from stock"
We serviced a
KITCHENAID RANGE
Model KRFF507HPS01
Near Vienna, VA 22180
Christian C.
Job Details: 05/16/2022
Cx complaint loud noise from unit. Inspected unit ran test 3 and damper opening and closing makes a loud grinding noise. Ordering damper. Unit has costco 1 year additional warrenty.; ordrng 1 WPW10479155 (damper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Clarksburg, MD 20871
Justin S.
Job Details: 05/16/2022
"replaced the door and tested the dispenser and it started leaking. found i had to replace the water connection to get it to stp leaking. ran test 44 and the ice maker activates. test 45 the ice maker fills. the unit is now good; ordrng 1 4318044 (connector), used 1 4318044 (connector) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Clarksburg, MD 20871
Justin S.
Job Details: 05/16/2022
cx says when the knobs ar turned the unit doesnt ignite. found the knobs are cracked not allowing the valves t turn. knobs are not covered and the cx does not wish to order them. turned the valves and all ignite and function properly. the unit is now good
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Alexandria, VA 22302
Emmanuel R.
Job Details: 05/16/2022
Cs door handle is stripped and falls off. I found the screws not to be stripped . the screws are just loose. I tightened everything down and tested unit. Unit is now working properly. Collected for the svc call.
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Gettysburg, PA 17325
Andrew S.
Job Details: 05/16/2022
Cx cancelled at door. Had dryer serviced recently and have had no issues with the washer. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Edgewater, MD 21037
Kevin P.
Job Details: 05/16/2022
"installed new harness and unit tests good, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Washington, DC 20003
Shawn D.
Job Details: 05/16/2022
cx complaint installer installed drain hose with kink in it so came back and fixed now has pin hole in it o called whirlpool they sent cx new drain hose and said there tech needs to install it. replaced drain hose cx had then ran service cycle and went through fine and no leaks. unit is good
We serviced a
WHIRLPOOL RANGE
Model MGS8800FZ2
Near Stevensville, MD 21666
Jonathon C.
Job Details: 05/16/2022
"replaced damaged panel per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL WASHER
Model WFW9451XW00
Near Alexandria, VA 22311
Lloyd B.
Job Details: 05/16/2022
Cx complained of an error. Installed new UI and tested and there are no errors. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baltimore, MD 21239
Alexander D.
Job Details: 05/16/2022
"cx complaint unit making ice slow. inspected unit and verified complaint. found icemaker cycles but not enough water, only fills 2 out of 8 cubes in mold. found water dispensing slow also. took filter out and water dispensing fine now. cx said they saw red icon on ui and pressed the buttons to reset it but didnt know how to change filter. showed cx how to change filter and advised cx to call back if issues persist after changing filter. cx understands."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Greenville, NC 27858
Ronnie B.
Job Details: 05/16/2022
"cx complaint of unabkle to use unit, just shuts off a few seconds after starting. checked unit and found element to be shorting, also motor run winding reading open. unit needs element, motor, blower and control just in case.; ordrng 1 W11549461 (motor) and 1 WP3387747 (element) and 1 WP697772 (blower wheel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Stafford, VA 22554
Thomas B.
Job Details: 05/16/2022
Cx complaint unit is not working properly inspected unit removed and replaced the heating element per service pointer tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Moseley, VA 23120
John P.
Job Details: 05/16/2022
"CX complaint 3rd spray arm not staying in place, checked unit found retainer not holding spray arm in place, replaced spray arm and retainer tested working as designed.; ordrng 1 WPW10327455 (Spray arm) and 1 WP3400918 (Retainer), used 1 WPW10327455 (Spray arm), and 1 WP3400918 (Retainer) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSE7806ACE
Near Laurel, MD 20707
Eric W.
Job Details: 05/16/2022
got to cx home discused out of warranty pricing cx refusing service
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Brownsville, MD 21715
Ricky E.
Job Details: 05/16/2022
"installed parts, verified operation, unit cks ok.."
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Annandale, VA 22003
Lloyd B.
Job Details: 05/16/2022
Cx complained the unit had frost. Inspected the unit and found that there is some air getting past the gasket on the top slighty. Unit needs new sealant; ordrng 1 w10841140 (sealant)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Gaithersburg, MD 20878
Julian H.
Job Details: 05/16/2022
replaced heater per svc pointer w11540964 scode s17304 covering p&l tested and working
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS
Near Baltimore, MD 21212
Alexander D.
Job Details: 05/16/2022
"cx complaint lower spray arm getting caught on filter and long cycle times. cycles are 4hours, runs wash for at least 3 hours before drying starts. inspected unit and verified complaint. found filter insert not snapped in fully. reinstalled filter correctly and now spray arm will clear it. found cx using normal or prowash with heated dry. cycle times cx mentions seem normal. advised cx i will usually see cycles run for over 3 hours but selecting hi temp wash will shorten run time to under 3 hours. ran diagnostics, no errors. ran test cycle, everything running properly. advised cx to try using hi temp wash with or without heated dry and see if that helps. cx understands. unit operating as designed at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Richmond, VA 23233
Jerod R.
Job Details: 05/16/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Laurel, MD 20723
Eric W.
Job Details: 05/16/2022
cx complant of unit still not draing water out inspected unit found full of water anf unit is not draing into disposal it haas air gap and it is clear filled unit twice and unt will drain no problems no obstruction in drain pump 1 error for no fill ran test cycle and unit went throught cyucle no problems unit will need new control; ordrng 1 WPW10348269 (drain pump) and 1 W11225084 (control)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Westminster, MD 21157
Brian R.
Job Details: 05/16/2022
cx complaint unit wont power up or turn on and door is locked. tested and checked unit and found CCU bad. replaced and was able to turn unit on and run. uniut checks. job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS
Near Alexandria, VA 22305
Emmanuel R.
Job Details: 05/16/2022
Cs Stove doesnt light. I found a loose electrical connector to the ignitor that wasnt secured not allowing unit to turn on. Secured connector and tested unit. Unit is now working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KUIO18NNXS0
Near Germantown, MD 20876
Justin S.
Job Details: 05/16/2022
the unit is outside at the pool. put the unit into diagnostics and the unit is not filling but i hear it trying. water off and when turned on lots of water spilling out of the unit. the water valve is broken in half. activated the compressor and the unit is starting the compressor but soundng horrible. found 3.75aac in diagnosic cycle and doesnt drop temp below 4.5f before turning off. informed cx tht there may be problems in the water system after the valve is replaced since i cant test for leaks after the valve. showed the cx location requirements in owners manual. the cx does not wish to proceed at this time; ordrng 1 W10585391 (valve(168.49)) and 1 WPW10605286 (compressor(537.23)) and 1 W10843121 (drier(34.71))
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Arnold, MD 21012
Kevin P.
Job Details: 05/16/2022
"unit is in warranty and 5 days old per receipt p.o.p. saved to quik pics. cx complaint tyhe first time or 2 cx ran the unit it seemed loud and buzzy, noise has since resided, also dented front panel. ordering new door panel 2 @ trbls, and explained to cx ive had a number of customers tell me the same thing about the unit initially being loud but breaking in and quieting down.; ordrng 1 W11416792 (door panel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Winterville, NC 28590
Ronnie B.
Job Details: 05/16/2022
cx complaint of leds out in both sections. checked unit and found 1 led in each compartment that had failed causing other lights to have issues. S84638 for : W11606409 Rev B. ordering all 12 lights; ordrng 12 W11462342 (led)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Ayden, NC 28513
Ronnie B.
Job Details: 05/16/2022
"cx complaint of rc not cooling. checked unit and found return and feed ports for rc filled up with ice. removed all ice from ports and adjust seal for proper fitment, unit is working as designed."
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS6
Near Snow Hill, NC 28580
Ronnie B.
Job Details: 05/16/2022
cx arrived a couple minutes after i did. spoke with cx and she assumed she had extended warranty. advised she must contact warranty company and have infor dispatched.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near New Bern, NC 28560
Ronnie B.
Job Details: 05/16/2022
"removed and repaced element, tested, unit works as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Baltimore, MD 21215
Keith H.
Job Details: 05/16/2022
cx complaint is unit walking across floor inpsected unit and found the shipping bolts still attached i removed bolts tested it unit is working
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Bern, NC 28562
Ronnie B.
Job Details: 05/16/2022
"cx complaint of lid not locking. checked unit and found the following codes f7-e6. ran test and found motor huming but not turning. checked run cap and is reading open. removed and replaced cap, calibrated, tested, unit works as designed.; ordrng 1 W11395618 (cap), used 1 W11395618 (cap) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Crozet, VA 22932
Eric F.
Job Details: 05/16/2022
"Confirmed cx complaint unit not latching. Found lid strike not functional, replaced with truck stock, tested unit, unit working as designed.; ordrng 1 W11457841 (Lid Strike), used 1 W11457841 (Lid Strike) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Crozet, VA 22932
Eric F.
Job Details: 05/16/2022
"Installed heater, calibrated unit."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ07
Near Scottsville, VA 24590
Eric F.
Job Details: 05/16/2022
"Tested fridge compartment, found water reading at 34 degrees right infront of vent, freezer cooling to proper temps. Unit is currently working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ03
Near New Bern, NC 28560
Ronnie B.
Job Details: 05/16/2022
"removed and replaced filter housing and tested, unit is working as designed. noticed low water pressure supplied to unit, advised cx of this and may cause water flow to spicket to be low and ice maker ice may not be proper size."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Doswell, VA 23047
Gill G.
Job Details: 05/16/2022
replaced heating element as per service pointer. tested. checked for leaks. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Gaithersburg, MD 20877
Julian H.
Job Details: 05/16/2022
"CX complaint about unit not advancing just clcking test mode had an error F5E2 unable to unlock lid found proper power issue with lid latch replaced from preid and part was defective came on lock position unable to get strike in took it back out replaced same part with VS tested and working properly; ordrng 1 W11307244 (latch), used 1 w11307244 (latch) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Purcellville, VA 20132
Daniel J.
Job Details: 05/16/2022
warm temps in fridge compartment found evap frost build up removed stemmed away replaced evap also complaint of change filter light staying on unit will need new filter; ordrng 1 EDR2RXD1 (filter)
We serviced a
WHIRLPOOL DRYER
Model WED9600TW0
Near Brandywine, MD 20613
Shane B.
Job Details: 05/16/2022
installed ordered part and tested unit for cx. unit is now running and heating properly. unit is workign as designed. cx paid 110 for labor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Brandywine, MD 20613
Shane B.
Job Details: 05/16/2022
complaint is the unit not making ice or dispensing water for over 3 weeks. cx said the day he made the appointment the unit started working properly again. when i arrived unit was set to recomended temps. my prob shows 37/-1. i found the ice bin is about half full of ice. water dispensor works properly. IM cycled on its own and filled properly while i was at the house. unit is working properly right now. i called techline to document. they had me check the pantry UI. its working but i found water under the board. 7733660687. ordering door with panty UI and harness for return visit. marking UI for use on return to be safe. schedule when all parts are available. please 2 count to allow time to replace harness as interior and doors will have to be removed from unit to replace it.; ordrng 1 W10815669 (dor-fip ss) and 1 W11170612 (harns-wire) and 1 2count (2 count)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Mount Airy, MD 21771
Justin S.
Job Details: 05/16/2022
cx says the ice maker is not working but the water dispenser is. ran test 44 and the ice maker harvests but gets a 23(switch or motor) fault. test 45 the tray returns to home but never finds home on the display. cannot test fill so holding the valve until return. the unit needs the ice maker; ordrng 1 W10873791 (icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near DeWitt, VA 23840
Justin W.
Job Details: 05/16/2022
cx complaint unit not dispensing detergent. checked unit to find detergent dispenser not making good contact. cleaned dispenser and tested again unit is dispensing detergent. changed concentration from 10x to 6x to add a bit more detergent. tested unit working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Glen Allen, VA 23059
Gill G.
Job Details: 05/16/2022
replaced control. ran diagnostic cycle to test. unit is fully functional and working as designed.
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Gaithersburg, MD 20879
Julian H.
Job Details: 05/16/2022
CX complaint about oven not working properly inspected and found that oven had a weak spark replaced ignitor from preid and working properly explained to CX features of this model for oven usage advised Cx not to use aluminum foil on the bottom of the oven and showed them on the manual parts that states so working properly now
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Richmond, VA 23294
Gill G.
Job Details: 05/16/2022
cx has lowes contract. called office. advised that cx needs to call lowes and have job redispatched. no service provided.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Moseley, VA 23120
John P.
Job Details: 05/16/2022
Upon arrival CX stated the unit has started to make ice and did not want ice maker changed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Baltimore, MD 21205
Shane M.
Job Details: 05/16/2022
installed new switch. unit working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36MHS01
Near Fairfax Station, VA 22039
Demonte S.
Job Details: 05/16/2022
Inspected the unit. Found that the cx is saying that the Freezer Section is Leaking Water. Checked the Freezer Section. Found that the Evaporator Pan is cracked and Water is dropping from the Drain Pan to the lower liner of the Freezer. Water then will freeze causing the Drawer hard to pull out. Evaporator Pan / Cover = 2204504. Parts are no longer available. ( Please see Sd Pictures if any questions.)Cx paid for the Service call by Card. Cx is paid in full.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Midlothian, VA 23113
Joseph D.
Job Details: 05/16/2022
"unit with failed control panel and speaker on control panel, also not keeping time.; ordrng 1 W11296171 (cntrl panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Ijamsville, MD 21754
Brian R.
Job Details: 05/16/2022
replaced parts ordered and tested and checked unit. unit now checks. job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Stafford, VA 22554
Thomas B.
Job Details: 05/16/2022
Cx complaint unit is not working properly inspected unit cx had video recordings that sound like a stuck coin. Upon first inspection found a loose quarter stuck in the wash plate area. Removed ran tests found slight vibration removed and replaced the rotor and the slider tested and inspected for proper use unit now functions normally.
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS06
Near Ellicott City, MD 21042
Robert L.
Job Details: 05/16/2022
"installed vent fan motor, removed rear damper(was backwards, confirmed all speeds, tested all ops ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Solomons, MD 20629
Robert A.
Job Details: 05/16/2022
I installed the ordered part and tested the unit for the cx. The IM fill tube was clogged with ice from the slow leak of warm air coming into the fill tube from the back of the unit. I lined the fill tuve with permagum to prevent this issue in the future. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS05
Near Rohrersville, MD 21779
Ricky E.
Job Details: 05/16/2022
ck fnd units temps are at 50 in both sections.. the units compressor is running.. the unit will need the compressor and a dye dryer to correct the issue...; ordrng 1 WPW10143759 (dryer) and 2 2callcount (2 call count)s
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Herndon, VA 20171
Carl R.
Job Details: 05/16/2022
Dryer Rattling Appl 1/3 Builder Additional Warranty please refer to Whirlpool if you have any . . Inspected unit and found f8e0 low speed fan not working. P4-1 to p4-2 2.3vdc. p5-5top5-4 low voltage. Changed out control and fan. Fan working on high and low speed. 7733666906
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Virginia Beach, VA 23454
Austin D.
Job Details: 05/16/2022
called the office twice with no answer. finally i called the cx myself and the cx told me that they are not home and will not be home any time soon. they asked if they could reschedule. i let them know that the office will contact them.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Wilmington, DE 19805
Taylor F.
Job Details: 05/16/2022
"Could not safely uninstall dishwasher to change element. If cx would like the SP done, they will have to have the dishwasher uninstalled and then call us back. Job is complete."