We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALW1
Near Manassas, VA 20111
Robert W.
Job Details: 08/26/2023
Replaced legs and tested un it is working properly.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Montclair, VA 22025
Robert W.
Job Details: 08/26/2023
Replaced timer and knob unit is working propoerly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Montclair, VA 22025
Robert W.
Job Details: 08/26/2023
Replaced UI and console unit tested and is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model kdtm404kps1
Near Falls Church, VA 22043
Lloyd B.
Job Details: 08/26/2023
Cx complained the door would fall. Inspected the unit and found the right side hinge came apart. Installed new hinge and tested and it now opens and closes as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Woodbridge, VA 22192
Robert W.
Job Details: 08/26/2023
"Arr at CX and went to replace seperator and founf the FC door is hitting the RC door when open and closed adjusted RC and FC top hinge to adjust door and FC door is still hitting the RC door when open and closed. it appears the FC door linner is bowed out and causing gasket to hit RC door when open and closed tried to heat gasket no luck, Ordering FC door.; ordrng 1 LW10918659 (FC door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Arlington, VA 22207
Lloyd B.
Job Details: 08/26/2023
Cx complained the unit did not dispense ice. Inspected the unit and found the auger motor was getting power but just humming. Installed new auger motor and tested and it now dispenses ice. Job complete
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Woodbridge, VA 22192
Robert W.
Job Details: 08/26/2023
Replaced cam and belt unit tested and is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Dover, DE 19904
Frederick R.
Job Details: 08/26/2023
Upon arrivl evap was severely frozen oven. Defrosted most of evap with steamer. Replaced heater per prior diagnois. After replacement I went into step 13 and started forced defrost. Unit defrosted bottom of evap by itself and the heater was definitiely working. Tested thermistor and it was in range. Want to reorder control just in case it is needed. Cannot reschedule due to part availability; ordrng 1 W11566851 (control) and 1 WPW10384183 (thermistor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Middletown, DE 19709
Frederick R.
Job Details: 08/26/2023
"CX complaint is DW no operation. Inspected and attempted to test but unit is stuck on F6E1 code. No operation at UI. Top od console is warped. Ordering User interface, console and control. BoAll parts FBO. Cannot reschedule at this time; ordrng 1 W11660284 (console) and 1 W11672039 (control) and 1 W11632709 (panel UI)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Arlington, VA 22203
Lloyd B.
Job Details: 08/26/2023
Cx complained the unit had a dent. Inspected the unit and found a dent at the bottom of the freezer door. Unit needs new door; ordrng 1 W11593330 (door staineless)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near New Castle, DE 19720
Frederick R.
Job Details: 08/26/2023
Replaced lid strike per prior diagnosis. Unit is now working properly. Job is complete
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Claymont, DE 19703
Frederick R.
Job Details: 08/26/2023
CX complaint is Dryer not drying clothes. Inspected/tested. No codes. Heat is working. Ran airflow test 3 times and came up poor air flow 3 consecutive times. Lint build up inside of unit apparent. Suggested CX have their unit cleaned and venting as well. Unit itself is working properly. Job is complete
We serviced a
KITCHENAID OVEN
Model KODE507ESS20
Near Alexandria, VA 22307
Lloyd B.
Job Details: 08/26/2023
Cx complained of a glass crack. Installed new glass and cleaned to the cx liking. Job complete
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS01
Near Nottingham, MD 21236
Drew B.
Job Details: 08/26/2023
replaced and checks good!
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Perry Hall, MD 21128
Drew B.
Job Details: 08/26/2023
"arrived cx informed methat unit has no issues really with cooling and when checked the unit has ixecream and ice and meats etc all in the fc section frozen solid and nothing spoilage. the unit is tight door seals around and when checling the evap the evap had no defrost issues, and also foudn compressor 12.3 and had each leg meeet that ... unti will need TL called a must!!!!; saved tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1170LS00
Near Middle River, MD 21220
Drew B.
Job Details: 08/26/2023
eplaced all parts tetsed and heats up and checks good
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Essex, MD 21221
Drew B.
Job Details: 08/26/2023
cx cmpolaint that unit is not starting i checked power had 240 @block and ohmed out the thermal fise and found OL was able to replace with the pre id part and tested unit powered on and heated up.. checked vent no issues there and also checked to make sure element cycles off no issues and now checks good.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Baltimore, MD 21205
Dustin F.
Job Details: 08/25/2023
"cx complaint: unit not agitating.Inspected unit, confirmed CX complaint. pulled splutch and found gearcase oil leaking from transmission. went to try to pull washplate and found it ceased. unit needs 2 count gearcase repair. ordering gearcase, clutch, motor,washplate, and setting capacitor and actuator for return visit.; ordrng 1 W10919191 (washplate) and 1 W11454372 (gearcase) and 1 W11497303 (motor) and 1 W10721967 (clutch kit)"
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ01
Near Baltimore, MD 21206
Dustin F.
Job Details: 08/25/2023
"CX complaint: unit stopped making ice.Inspected unit, confirmed CX complaint. Found bail arm stuck in off position. changed position and jumped icemaker to confirm function. ice maker cycled and filled as designed. unit now working as intended."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Georgetown, DE 19947
Frederick R.
Job Details: 08/25/2023
CX complaint is stove tripping breaker. CX had builder replace breaker last week and unit has not tripped since. Tested all functions on cootop and in oven and all are working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHW01
Near North Bethesda, MD 20852
Justin S.
Job Details: 08/25/2023
"CX complaint aig ref im not working. the unit does only have a 1/4 of the refrigerator evaporator covered in ice.Unit had positive pressure in system. Replaced Compressor, Condensor, RC Evap, EVAP cover, Ice container and ice choot. Filled system with 4.5oz of r134a. System now cooling good."
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Strasburg, VA 22657
Daniel J.
Job Details: 08/25/2023
per notes replaced thermal cuttoff tested on quick dry cycled and heated entire cycle as normal
We serviced a
MAYTAG WASHER
Model MDB8959SKZ0
Near Newark, DE 19711
Taylor F.
Job Details: 08/25/2023
Cx complaint is unit not washing properly. Tested inspected and verifed complaint. Found the sump motor to be defective due to a slow leak from the heater bushings. Unit falls under SP for heater bushings and sump is defective from heater. Replaced sump and heater from pre id and unit is now working as designed. Job is complete. Cx paid 120.00 service call
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Street, MD 21154
Neil H.
Job Details: 08/25/2023
CX COMPLAINT UNIT NOT COOLING PROPERLY EVAP FAN NOT MOVING CONTROL NOT GOING INTO DIA ORDERING CONTROL AND EVAP J/K; ordrng 1 WP2315549 (Whirlpool Refrigerator Evaporator Fan Motor) and 1 W11546690 (Whirlpool Refrigerator Control Box) and 1 W11368751 (Whirlpool Refrigerator Meat Drawer Holder)
We serviced a
MAYTAG DISHWASHER
Model MDB7959SKZ0
Near Accokeek, MD 20607
Shane B.
Job Details: 08/25/2023
installed ordered parts and restored power. ran service cycle. unit is working as designed.
We serviced a
KITCHENAID RANGE
Model KFGC558JSS05
Near Virginia Beach, VA 23456
Zachery R.
Job Details: 08/25/2023
"cx complaint left oven will not light, verified issue, no faults atm, ordering 2nd tech due to unit being combo oven and potential parts needed to complete repair.; ordrng 1 W11355922 (igniter) and 1 W11492304 (ui) and 1 W11355250 (control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW
Near Georgetown, DE 19947
Frederick R.
Job Details: 08/25/2023
CX complaint is WM leaking. Inspected/tested and could not verify complaint. All functioms are working as designed. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Fort Washington, MD 20744
Shane B.
Job Details: 08/25/2023
installed ordered filter head and cx had a new filter on hand to install as well. water flow looks fine. no leaks. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Newark, DE 19711
Taylor F.
Job Details: 08/25/2023
"Cx complaint is unit not dispensing water or making ice. Found the filter to be defective. Cx had filter on site, replaced filter and now unit is working as designed. Job is complete."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Camden, NC 27921
Austin D.
Job Details: 08/25/2023
"cx complaint the unit is starting to not be able to spin out the clothes that it used to be able too. regular loads are staying saturated but all the water is leaving the tub. no OL codes were stored. checked underneath and the gearcase looked decent from the outside.. therefore, the issue must be internal. ordering a gearcase and all associated parts to resolve the issue. unit is in a very tight space. also the floor is a little soft in front of the unit but not as bad where the unit sits. i advised the cx if the issue keeps happening she might want to get her floor repaired so it has less play for the washer located above.; ordrng 1 W11454372 (gearcase) and 1 W11497303 (motor) and 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W11428524 (capacitor) and 1 W10721967 (drive pulley) and 1 W10528947 (hub)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Brandywine, MD 20613
Shane B.
Job Details: 08/25/2023
installed both ordered parts and restored power. tested blower fan and it doesnt run. inspected through grill in the front and see ducting hitting fan blades. lower blower fan was installed wrong causing this issue. ran bake in lower oven. fan is working fine. unit working as designed.
We serviced a
JENNAIR OVEN
Model JDRP436WP02
Near Silver Spring, MD 20906
Roberto I.
Job Details: 08/25/2023
Replaced parts ordered by prev tech. The unit worked ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Midlothian, VA 23114
Joseph D.
Job Details: 08/25/2023
"Cx complaint high wrinkling, went over wrinkle release and wrinkle shield settings . Levelled calibrated and unit now working properly."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Midlothian, VA 23113
Joseph D.
Job Details: 08/25/2023
Unit would not start replace control and start button operating properly leveled calibrated no other issues detected
We serviced a
WHIRLPOOL ICE MAKER
Model WRT314TFDW03
Near Ocean City, MD 21842
Michael E.
Job Details: 08/25/2023
Replaced the evap harness as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Bridgeville, DE 19933
Michael E.
Job Details: 08/25/2023
"CX complaint: unit started rumbling. Tested and verified complaint. I found i was able to knock out the rumble by loosening the lock nut, then adjusting front ledft leg. I secured the lock nut as tight as i could afterwards. Unit is now working properly. Job is complete"
We serviced a
WHIRLPOOL WASHER
Model WFW9620HC3
Near Brandywine, MD 20613
Shane B.
Job Details: 08/25/2023
"cx complaint is the unit not starting cycles and not allowigng settings to be changed. cx tried cycling power but unit wont run. when i arrived i powerd unit on and was able to change settings but when start is held the screen does not change, cycle does not start. unit does beep when start is first pressed and chims again after a few seconds. checked for codes F5E2 x2, F0E5 x4, F1E1 x2. cleared all codes. unit wont run any conponants in diagnostics. outlet is wired properly and cotrol is getting 120vac and LED on control is on. when power was restored the F1E1 returned on its own. no damage to harnesses. ordering control board and door latch. schedule when parts are avaialble.; ordrng 1 W11550661 (control board) and 1 W11565030 (door latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Silver Spring, MD 20902
Brian F.
Job Details: 08/25/2023
"Cx states unit leaking, inspected and confirmed. Pulled unit out and looked underneath, found water coming from under dryer, followed trail of water found it leaking from pipe in back right corner of room. Advised cx to call plumber. Ran auto test on unit, completed with no errors, unit is working properly."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Owings Mills, MD 21117
Shane M.
Job Details: 08/25/2023
"cx complaint the unit making noises. put unit into test mode. no error codes stored. passed calibration mode. passed test mode. show cx. found no werid sounds, suspension still good."
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Harrisonburg, VA 22801
Danny R.
Job Details: 08/25/2023
unit has scratches on front panel wil ned new front panel with in 30 days; ordrng 1 W11402953 (panel;) and 1 W11406199 (seal) and 1 WP3387242 (felt seal)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Virginia Beach, VA 23456
Zachery R.
Job Details: 08/25/2023
"cx complaint unit not completing cycles, checked unit, come to find open shifter and cap reading out of range, replaced both parts, calibrated and tested, unit working as designed."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Free Union, VA 22940
Eric F.
Job Details: 08/25/2023
"Confirmed cx complaint unit compressor intermittently seizing, inconsistent cooling. Found service pointer pertaining to issue. Ordering compressor kit per service pointer. Requesting 2 count sealed system repair job.; ordrng 1 W11370574 (Service Pointer Compressor Kit) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 4387444 (evap repair)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Fallston, MD 21047
Neil H.
Job Details: 08/25/2023
REPLACED THE RC EVAP FAN/THERMISTOR UNIT CHECKED GOOD SET UNIT TO 8HR ADC
We serviced a
WHIRLPOOL RANGE
Model KFDD500ESS10
Near Aldie, VA 20105
Ezra M.
Job Details: 08/25/2023
"cust states temps not going high enough. found unit displaying celsius instead of farenheit. changed setting, preheated lower oven to 375. 30 degree discrepency between unit temp readings and thermocouple. calibrated lower oven to +30, tested top oven at 350, working properly"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Newport News, VA 23607
Justin W.
Job Details: 08/25/2023
replaced bake element heated unit to 350 unit working as designed. called in to office to speak to robin in order to collect labor cx paid in full
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Centreville, VA 20120
Ezra M.
Job Details: 08/25/2023
"water on floor under front of dishwasher. pulled dishwasher out and ran full diag cycle and rinse cycle, no leaks found. no water in drip tray, no water marks under any hoses. cabinetry under cust sink to left of unit is showing signs of water damage. unable to find leak, but advised cust to contact plumber."
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Silver Spring, MD 20904
Roberto I.
Job Details: 08/25/2023
Replaced part and ran timed dry cycle. The unit worked as designed. Collected $110
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Harrisonburg, VA 22801
Danny R.
Job Details: 08/25/2023
installed parts checksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near North Bethesda, MD 20852
Roberto I.
Job Details: 08/25/2023
"Cx complaint frost in the freezer, a Rc shelf iis tilting.Inspected freezer, found door gasket not sealing properly on top left corner. Used heat to mold the gasket and make it sealing perfectly all around the door. Inspected Rc, found a shelf wrongly installed. Corrected shelf installation, unit tested ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJB00
Near Newport News, VA 23602
Orbie
Job Details: 08/25/2023
"cx complaint unit has ice building up in freezer verified complaint. found ice built up under evap. steamed evap and verified drain was clear. found gap in cabinet and called techline spoke to rich, sent rich the pictures, deemed unit unrepairable."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Nottingham, MD 21236
Dustin F.
Job Details: 08/25/2023
"CX complaint: LEd dimmed inside RC of fridge.Confirmed CX complaint. confirmed Voltage going to LED module but LED module is faulty. replaced Module with pre id and tested unit, unit now working as designed CX paid in full."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EWH01
Near East Berlin, PA 17316
Sal R.
Job Details: 08/25/2023
"Per the previouse tech, I was able to access and replace call parts. I then plugged unit back in and unit test good. I advised CX to allow a min of 24 hr's before unit retujrns to reccomneded temps."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Upper Marlboro, MD 20772
Shane B.
Job Details: 08/25/2023
cx compliant is the unit not cooling properly. when i arrived unit was mostly empty. drinks in FC were not frozen and evap cover was covered in frost. FC temp is 31. melted all ice and found loose connections on defrost heater. replaced heater with preIDed part. unit is now working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Gettysburg, PA 17325
Drew B.
Job Details: 08/25/2023
per previous tl call they wanted to dump charge and fill unit up with strong long vac pull and placed data logger in the fc section for 7 days and allow time to cool.; schdld next appmnt for 9/1 FRI !
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, DE 19947
Frederick R.
Job Details: 08/25/2023
"CX complaint is unit not advancing cycles. Inspected/tested and found inlet valve had become defective and wasnt allowing cold water into unit. Replaced valve from VS. Calibrated and retested and the WM is now working properly. Job is complete; ordrng 1 W11038689 (valve FRVS), used 1 W11038689 (VALVE FRVS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X16DW04
Near Gettysburg, PA 17325
Drew B.
Job Details: 08/25/2023
Cx complaint that unit is not coolign well and runs all the time the unit compressor was gargling sound and was very noise and scolding hot to the tpouch.. unit had proper door seals and also the evap didnt have any signs of defrosting issues. will need compresssor and drier ordering call to resschd when in and approved to return .; ordrng 1 W10507884 (compressor) and 1 SSTECH (SS TCH) and 1 2COUNT (2 COUNT)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Millersville, MD 21108
Emmanuel R.
Job Details: 08/25/2023
"Cs icemaker stopped making ice , confirmed complaint. Foud error code E5 possible icemold thermistor failure, Also the water line was frozen, I was able to defreeze the line and insulate it but will need the heater . Ordering icemaker and fill tube heater .; ordrng 1 W11658802 (icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fayetteville, PA 17222
Drew B.
Job Details: 08/25/2023
afrrived replaced compressor and drier and control when plugging back in the unit still not powering up the ocmpressor... i checked power at the start device both under load and when not the compressor makes a nosie and doesnt read open windings.. i have 120 to compressor as well.. i called TL spoke to chris after giving all findings is puzzled and only thing can think of is reorder the compressor and start device and try that again being the 4th start device and already 2 compressors not fully sure its not intrnal at this point gave sr to cx to contact wp but ordering per TL request.; ordrng 1 w11580057 (compressor) and 1 W11547180 (start device) and 1 W11506458 (suction tube)
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS00
Near Virginia Beach, VA 23456
Carl A.
Job Details: 08/25/2023
"replaced all parts ,as tech was trying to remove bezzels to transfer to new top they bent trying to get them off of old cook top ordering bezzells to complete job; ordrng 1 WPW10559494 (Knob Grommet)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Leesburg, VA 20175
Richard B.
Job Details: 08/25/2023
"CX coplant, Washer is loud whenn water comes in , When washing and when spinning. Inspweected unit and washer is washing fine , Agitating fine , When unit fills the pipes in the ceiling downstairs . unit is working as designed. Job completed, RB"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Virginia Beach, VA 23456
Zachery R.
Job Details: 08/25/2023
"cx complaint unit not draining intermittently, checked unit, unit displaying f9e1 long drain. drain hose is routed along top of cabinet, advised cx drain hose should be routed along bottom of cabinet and then come up directly under disposal. ran auto test cycle with drain hose detached routed into 5gal bucket. unit drained twice then displayed f9e1. come to find drain hose also attached to extension hose, removed extra hose, routed hose along bottom of cabinet, tested, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fredericksburg, VA 22406
Tanner B.
Job Details: 08/25/2023
"Installed new valve assembly and tested unit.. after testing the water supply and determining which was hot and cold , one of the valves at wall just stoped suppling water to unit.. unit has cold going to it. will run on cold wash w/ cold temp selected.. cx called maintence to come and fix issue .. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS01
Near Virginia Beach, VA 23452
Zachery R.
Job Details: 08/25/2023
"replaced all parts, tested, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Centreville, VA 20120
Ezra M.
Job Details: 08/25/2023
installed sleeves and added permagum under evaporation tray. verified noise gone with test 5.
We serviced a
KITCHENAID OVEN
Model KFGC506JSS05
Near Ocean View, DE 19970
Michael E.
Job Details: 08/25/2023
CX complaint: dented fron door panel. Inspected and verified complaint. Documented dent in pics. Replaced the door with part CX had on site. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Woodbridge, VA 22192
Robert W.
Job Details: 08/25/2023
Replaced bracket auger motor and yoke unit tested and is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Hampton, VA 23666
Justin W.
Job Details: 08/25/2023
"cx complaint unit not working. checked unit to find error codes f8e1, f0e5, f0e2. found cold water valve ohming open. ordering valve to complete repair. requesting to return with control as a precaution. control sending 120 vac to valves. valves needed for return visit scheduled 8/30/23; ordrng 1 W11210459 (valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Steelton, PA 17113
Fred G.
Job Details: 08/25/2023
cx complaint RC isnt cooling. inspected unit and found ice build up on outside of FC evap cover. I entered into diag and found test 5 showes defrost sensor is open. then next thing it changed to passed. I removed evap cover and ran test 13 and found heater did not come on. I found all connections were good. I tested for voltage at evap and found 0vac. i then removed control and found 0vac at P2-7 to P1-2. unit needs control to correct issue. qouted cx for repair and cx declined. charged cx only for service call fee $120 pain in check.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS00
Near Pasadena, MD 21122
Emmanuel R.
Job Details: 08/25/2023
"Cs unit is making a gurgling noise intermittenly, confirmed complaint. I found the noise is coming from the cap line on the evap , the noise is from oil and freon rushing thru the line. I was able to straighten the cap line out and added permegum to stop the noise. No more noise. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near East Petersburg, PA 17520
Fred G.
Job Details: 08/25/2023
cx complaint unit is making noise. inspected unit and found damper is causing noise. I was able to test damper and found everytime it is opened and closed the motor is making noise. unit needs damper to correct issue. cx was given a Parts and Labor. scheduled cx for 8/29/23; ordrng 1 WPW10479155 (damper)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Newark, DE 19702
Taylor F.
Job Details: 08/25/2023
"Cx complaint is unit making a loud grinding noise. Tested inspected and verified complaint. Replaced the gearcase, splutch and belt from previous diagnosis. Tested unit and unit is now working as designed. Job is complete."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM
Near Dover, PA 17315
Sal R.
Job Details: 08/25/2023
CX complaint is that the unit is not cooling in ether the RC or FC . I found both compartments to be 60 plus degrees. I found no frost pattern on the evap and the compressor to have a 0.12AMP draw. I quoted CX for the cost of a se4aled system repair. I collected $120.00 for service charges via check
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Midlothian, VA 23113
Joseph D.
Job Details: 08/25/2023
Unit will need main single valve to enable pressure from dispenser; ordrng 1 W11482025 (Single valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Newport News, VA 23606
Orbie
Job Details: 08/25/2023
"cx complaint unit not making ice. checked unit found test 56 E2, unit needs icemaker to complete repair.; ordrng 1 W11658802 (icemaker)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Highland Springs, VA 23075
Chris B.
Job Details: 08/25/2023
cx comp unit will not bake insp unit found f0e3 temp sonsor short found temp sensor connector not seated on harness seated connector tested unit working as desighned
We serviced a
WHIRLPOOL FREEZER
Model WRT112CZJW00
Near Charlottesville, VA 22903
Eric F.
Job Details: 08/25/2023
"Confirmed cx complaint excess frost buildup in unit. Found freezer door gasket malformed, letting air into unit. Reformed gasket, tested unit, unit working as designed."
We serviced a
WHIRLPOOL COOKTOP
Model JIC4536XB00
Near Phoenix, MD 21131
Neil H.
Job Details: 08/25/2023
"F47 NEW MODULE NEEDED CAN'T RESET AND CENTER AND LEFT THROWING THAT CODE MODULE SAYS NLA WILL REACH OUT TO CX IF ABLE TO GET MODULE $120 COLLECTED; ordrng 1 W10607548 ( Module, Ssx) and 1 WPW10396615 (Whirlpool Cooktop Display Board)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS2
Near Crozet, VA 22932
Danny R.
Job Details: 08/25/2023
foumd glass still in drain tube cleard out with snake and vacume checksok now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Sandston, VA 23150
Chris B.
Job Details: 08/25/2023
cx comp unit will make ice slow insp unit could not duplicate cx comp found fc temp at 0- and rc temp at 38 found ice bin full advised cx on use and care unit will only make 6-8 cubes every 2-3 hours unit working as desighned
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Fredericksburg, VA 22405
Tanner B.
Job Details: 08/25/2023
"F8E1 error , unit needs new inlet valve assembly.. informed cx and cx going to repair unit themselves .."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Powhatan, VA 23139
Joseph D.
Job Details: 08/25/2023
"Control, diverter, pressure sensor, second states that drain pump may be over amp drawing kicking the long drain error or there might be an air leak or flash in the air hose assembly and to replace. Please schedule with two technicians; ordrng 1 W10903220 (Pressure hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near York, PA 17404
Sal R.
Job Details: 08/25/2023
I was able toa ccess and replace the drain pan. Unit test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Powhatan, VA 23139
Joseph D.
Job Details: 08/25/2023
Receded filter and unit now dispensing properly no other issues detected
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lebanon, PA 17046
Cody H.
Job Details: 08/25/2023
CX complains unit is gathering moisture around top right corner of FC. Found unit door seal to be warped. Was able to heat and reform seal. CX also states the RC makes loud clicking noises. Found unit damper to be failing and will replaced. Ordering damper and sealant for use on return. CX email confirmed; ordrng 1 W11236851 (diffuser) and 1 w10841140 (sealant)
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Glen Allen, VA 23060
John P.
Job Details: 08/25/2023
Installed gear gas Cam and wash plate calibrated tested working as designed
We serviced a
WHIRLPOOL FREEZER
Model ED5FHEXMS10
Near Fairfax Station, VA 22039
Robert W.
Job Details: 08/25/2023
CX Complaint is the unit is leaking when IM is on. Inspected unit and found the IM chute is clogged cleared and tested unit filled and is making ice no leak.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Richmond, VA 23229
John P.
Job Details: 08/25/2023
"Found upper support separated replaced tested working as designed ; ordrng 1 W10909479 (Support JP/VS), used 1 W10909479 (Support JP/vs) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near York Haven, PA 17370
Sal R.
Job Details: 08/25/2023
CX complai t was that the gasket was gapping and allowing warm air in the RC. I found a 6 inch warm air leak in the left side of the door gasket. I used a heat gun to correct the issues. Unit test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Richmond, VA 23231
Chris B.
Job Details: 08/25/2023
cx comp unit will not start insp unit found wire not seated on control seated wire tested unit calibrated working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Manheim, PA 17545
Justin L.
Job Details: 08/25/2023
Cx complaint gasket not sealing and door liner cracked. Was able to access unit and found that the door liner was seperating causing gasket to be loose and allowing warm air and condensation into unit. Will need door for repair. Ordering door which will ship to cx house and they will contact for return; ordrng 1 LW11258473 (stainless freezer door)
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Richmond, VA 23231
Chris B.
Job Details: 08/25/2023
replaced rc door tested unit sealing and cooling as desighned
We serviced a
WHIRLPOOL ICE MAKER
Model WRS321SDHW08
Near Fredericksburg, VA 22408
Tanner B.
Job Details: 08/25/2023
Installed new icemaker and tested unit.. Units piercing valve not allowing enough water too unit . Needs handyman or plumber .. Job complete
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Richmond, VA 23234
Chris B.
Job Details: 08/25/2023
cx cocmp unit will not balance insp unit found unit very unleveled leveled unit insp on high spin calibrated unit wroking as desighned
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Front Royal, VA 22630
Daniel J.
Job Details: 08/25/2023
dishwasher water enters than nothing dishes not being cleaned tested unit no water movement when filling slight sound from wash motor but than nothing checked connections deemed bad wash motor replaced sump tested now moving water from spray arms
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Chester, VA 23836
Chris B.
Job Details: 08/25/2023
cx comp unit states f6e1 gen error insp unit found hole in wave giude cover and end of mag obstructed also found wavew giude obstrcuted called tech. leon collected 120 sc cc stated unit is non repairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Front Royal, VA 22630
Daniel J.
Job Details: 08/25/2023
fridge no cool/weak cool both compartments removed evap both two rows of coils frost on coils rest wet not sticky or cold ball of ice on inlet removed 85 watts ordering evap and nitrogen 3 count; ordrng 1 W11546605 (evap) and 1 W11504449 (coupler) and 1 W11506619 (coupler) and 1 W11580057 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler1) and 1 W11506619 (coupler) and 1 nitrogen (nitrogen)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHW01
Near Newport News, VA 23608
Orbie
Job Details: 08/25/2023
replaced control as per previous tech's notes. advised cx to monitor unit to verify operational as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Summit Point, WV 25446
Daniel J.
Job Details: 08/25/2023
fridge resetting stays on for about 15 secs noise being made and rests again restored power entered test three found evap fan surging replaced entered test three normal exited out of test mode reinstalled panels drawers and door calibrated measure fill unit stayed on and started to cool
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Partlow, VA 22534
Thomas B.
Job Details: 08/25/2023
Cx complaint she would start cycle can hear the unit trying to spin before going straight to done. Inspected found belt off track and center pulley loose reseated and tightened. educated cx on proper loading tips and uses. Tested for proper use unit now functions Normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Lebanon, PA 17046
Cody H.
Job Details: 08/25/2023
"cx complains unit RC is barely cool and spoiling food. cx is without warranty, quoted cx for service to which cx agreed. unit rc is 48.5*F unit fc is 37*F. Evap cover has build up of frost on it. Ran test 3 and unit fan did not kick on. Can hear compressor and condenser fan working but not evap fan. Was able to defrost evap fan and found bi metal reads 55.7K ohms, after defrosting fan began to spin freely again. Unit will need evap harness for repair. Quoted cx for repair, to which they agreed. Was able to replace evap fan motor and harness with pre i.d part. tested unit and unit now works as designed. No further work needed. CX paid in full with card. CX email confirmed."