We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Newport News, VA 23601
Justin W.
Job Details: 05/17/2022
replaced reservoir tested unit working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507EWH01
Near Washington, DC 20018
Mitchell H.
Job Details: 05/17/2022
cx complaint units ice maker has stopped working and lights sometimes go out.. inspected unit and found temps in fridge ranging from 45-49 and freezer set at -5 and temps at 11. unit has a freon leak. checked bottom of evap and had no frost when running pushed on top right corner of evap cover and heard crunchy ice build up. unit has low charge. ordering evap compressor and driver for a 3 ct Ss on return. unit under contract so reschedule when possible. will bring back drip pan and led control.; ordrng 1 W11492867 (evap) and 1 W10832994 (compressor) and 1 WPW10143759 (drier)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Warrenton, VA 20186
Robert W.
Job Details: 05/17/2022
"CX Recv a letter for service pointer, Inspevcted unit and found unit falls in the service pointer for element replacement, Replaced element and tested unit is working properly."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Manassas, VA 20112
Robert W.
Job Details: 05/17/2022
CX Complaint is the washer is making a click noise. Ran diag and unit has no error codes then tested unit in diag and unit is working properly. Did find wash plate a little loose tighten and then pulled unit out and checked slider and clutch all looks good tighten rotor up and tested unit again and unit is working properly.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EB0
Near Newport News, VA 23607
Jason T.
Job Details: 05/17/2022
"Arrived on site, found cockroach infestation, pics on SD, advised cx to have a certified exterminator remove the infestation. Once issue is resolved contact VIA dispatch to schedule return visit, cx agreed. Ordering parts to complete the repair.; ordrng 1 W11517959 (LF surface element) and 2 W11171119 (LR-RR surface element)s and 1 W11047722 (RF surface element) and 1 W11122551 (Control)"
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Chesterfield, VA 23838
Joseph D.
Job Details: 05/17/2022
"unit with failed magnetron, must replace please.; ordrng 1 W10278022 (magnetron) and 1 W11199548 (transformer) and 1 W11580028 (monitior switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near East York, PA 17402
Drew B.
Job Details: 05/17/2022
"cx complaint that unit is not sealing mag strips and now wont seal replced the gakset buts burnt the seal and will need one more bc of it , call when in to rehd; ordrng 1 W10830274 (gasket-fip)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Petersburg, VA 23803
Chris B.
Job Details: 05/17/2022
cx complaint unit will not start or heat inspected unit found open thermal fuse unit has very long vent flex hose will need thermal fuse test unit none on van stock cx stated they will repair unit them selves unit needs themal fuse
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Yorktown, VA 23693
Lucas R.
Job Details: 05/17/2022
"cx complaint unit making noise, checked unit found vibration loise from condenser, insulated lines, leveled unit, tested, unit working as designed.; ordrng 1 W11175143 (gasket), used 1 w11175143 (gasket) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Spring Grove, VA 23881
Chris B.
Job Details: 05/17/2022
"cx complaint unit will wash clothes inpsetced unit confirmed cx complaint found faulty shifter replaced shifter tested calibrated unit working as desighned collected 120 sc 110 labor 15 ship 49.40 part tax 2.96 total collected 297.36 cc; ordrng 1 W10913953 (shifter), used 1 W10913953 (shifter) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Yorktown, VA 23692
Jason T.
Job Details: 05/17/2022
"Cx was contacted by Kitchen Aid in reference to the unit, installed heater assembly P/N W11537778 per Technical Service Pointer # W11540964. Ran factory diagnostic test to calibrate and verify unit operation...working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Mechanicsburg, PA 17050
Fred G.
Job Details: 05/17/2022
i was able to access unit and replace the heating element - sp w11540964. tested unit for leaks and now unit checks good.
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near York, PA 17406
Drew B.
Job Details: 05/17/2022
cx complaint that unit is not draining pump runs found door locked unlocked door and found debris in pump and removed and now drains and checks good collected 120.00
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Baltimore, MD 21218
Keith H.
Job Details: 05/17/2022
arrived ready to install parts but found the bezel 'kit' only has one in the box and theres another issue not mentioned in ticked the valve for the rr burner is literally falling apart and needs to be replaced office is wokring with cx for a return date; ordrng 1 W11233561 (valve-brnr) and 5 W10814133 (bezel-knob)s
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Yorkana, PA 17406
Drew B.
Job Details: 05/17/2022
HELPED bm and completed job
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Baltimore, MD 21224
Shane M.
Job Details: 05/17/2022
cx complaint the unit leaking from the front. found ripped bellow gasket. ordering bellow gasket. unit a stackable. all work can be DONE by the front door. no 2nd tech needed.; ordrng 1 W11314648 (bellow gasket)
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WML55011HS4
Near Richmond, VA 23235
Joseph D.
Job Details: 05/17/2022
"no answer from door, called office, waited ten minutes"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Newark, DE 19713
Taylor F.
Job Details: 05/17/2022
Cx complaint is unit not locking the lid. Tested inspected and verifed complaint. Found the drain pump stuck on and unit halfway through a cycle. Unit had no error codes. Showed cx how to cancel the cycle. Cx also had bleach stain her colors because it all didnt rinse out during the previous cycle. Reccomended using a 2nd rinse when using bleach. Unit is working as designed. Job is complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Smyrna, DE 19977
Taylor F.
Job Details: 05/17/2022
"Cx complaint is excess water at the end of the cycle. Tested inspected and verifed complaint. Found the cx not using rinse aid, or the heated dry. Informed cx both rinse aid and heated dry must be used if she wants a good drying experience. Unit is working as designed. Job is complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Hedgesville, WV 25427
Danny R.
Job Details: 05/17/2022
installed paets checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Crofton, MD 21114
Shawn D.
Job Details: 05/17/2022
"cx complaint unit is no longer draining. inspected unit and confimred unit not draining and full of water. plugged unit in and pump kinda sounds like its buzzing/trying to work. vacumed out water and checked pump no blockages and ohms 20.7 ohms good bad bad pump. gave cx quote for pump and he agreed. replaced pump used part from v/s and tested unit now drains andwill work good. collected payment bby check. unit is good; ordrng 1 W10876600 (drain pump SD VAN STOCK 147.09), used 1 W10876600 (drain pump) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lancaster, PA 17601
Bernard M.
Job Details: 05/17/2022
Cx complaint the door handle is falling off. Inspected unit and found the set screw in handle had become loose causing the top of handle to fall off door. Tightened screw in handle using allen key and the door no longer becomes detattached from door. Unit checks good
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Edgewater, MD 21037
Shawn D.
Job Details: 05/17/2022
cx complaint unit never worked since installed. inspected unit then checked for errors and had f5e1 f2e1 f8e1 ran service cycle cold valve seeems slow and cycle went through fine. ran normal cycle and cold side is alot slower than hot. ordering valves for return part is instock so rescheduled for friday 5/20; ordrng 1 W11210463 (valve)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Stephens City, VA 22655
Ezra M.
Job Details: 05/17/2022
"not completing cycles, found errors f8e1, f0-e2, f5e1, f2e1, found washplate moving vertically, belt dragging on pulley wheel, actuator taking multiple cycles to lock basket, belt stretched. unit will need gearcase, belt, actuator, drive pulley and hub. cust wants time to explore options."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Stafford, VA 22554
Tanner B.
Job Details: 05/17/2022
"Inspected unit and found basket re-engagment failure and f6e3 error. cleared error and ran diag, unit making noise during agitation and spin.. unit threw f6e3 again .. ordering gearcase, clutches and control .; ordrng 1 W11449841 (gearcase) and 1 W10754448 (clutch) and 1 W10734521 (clutch) and 1 W11419171 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Richmond, VA 23226
Jerod R.
Job Details: 05/17/2022
"tested unit found unit has a thermistor issue in ref section, unit will need to attempted to be thawed out by raising temp , temp was set to 33 moved to 37"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Stafford, VA 22554
Tanner B.
Job Details: 05/17/2022
"Installed new heater , tested unit. job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Arnold, MD 21012
Kevin P.
Job Details: 05/17/2022
"installed and tested new element per service pointer, no defect in original element and no damage. job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Frederick, MD 21704
Ricardo S.
Job Details: 05/17/2022
"Cx complains that the upper rack falls down, cks unt, the upper rack is boken, replaced adjuster form v/s . unit tested and working ok; ordrng 1 W10712395 (adjuster), used 1 w10712395 (adjuster) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Alexandria, VA 22314
Eric W.
Job Details: 05/17/2022
installed new icemaker
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Westminster, MD 21157
Justin S.
Job Details: 05/17/2022
cx says the unit is not cleaning very good. f4e3(motor not running) f7e1(no heat) f5e1(door open) in memory. ran the automatic test cycle and the unit is filling washing draining and heating good without any error codes at the end of the cycle. started and stopped 3 cycles and 2 didnt start washing after filling before draining. the unit needs the control; ordrng 1 W11306302 (control)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Salunga-Landisville, PA 17538
Bernard M.
Job Details: 05/17/2022
"Cx complaint the unit doesn't cool. When arrived found the freezer has RC temps and the RC has room temps. Fopund the diffuser isn't opening allowing cool air to enter. Also found frost build up on the evap cover. Compressor and fans are running as intended. FC will need to be defrosted. Ordering parts, once parts are in contact cx to reschedule; ordrng 1 W11380595 (diffuser) and 1 WPW10384183 (thermistor) and 1 W11546681 (harness)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Arnold, MD 21012
Emmanuel R.
Job Details: 05/17/2022
"Cs erros code f5e3 lid lock wont unlock. The lid lock works it just has alot of debri . Cleaned off debri and now it unlocks. Inspected unit and found the clutch and gear case are making a loud grinding noise. Also the UI has 3 sticking buttons. Quoted customer for repairs but he denied, Cs he rather do replace the entire unit. Collected 120.00 for svc call."
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHB04
Near Burke, VA 22015
Robert W.
Job Details: 05/17/2022
"Replaced Control and UI, when to replace bin and found bin not fitting pulled door apart and removed mounting tray and found the door near IM is bowed which is causing the mounting tray to not sit flush causing bin not to fit in its spot. Ordering FC Door black; ordrng 1 W11572307 (FC Door)"
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Edgewater, MD 21037
Shawn D.
Job Details: 05/17/2022
"cx complaint unit is no longer getting hot said load in dryer has been running since last night and wont dry. inspected unit and conifmred clothes are really damp. ran unit and sounds like everything is working but lawnmower is running outide and washer is running so hard to tell. called techline spoke to joel we ran service test and in step s05 after 12 minutes f23 popped up compressor issue ,harness issue or control issue we need to checked poer at j5 red to red joel said and if power is good harness or compressor issue,7733671943 ordering control as it could be bad and 2 tech job since its stacked in super tight area and will need extra time for removing it and diagnosing and proabbly gonna have to call techline again. ordering control for return with second tech 2 count job.; ordrng 1 W11239098 (control) and 1 2techjob (2 tech job) and 1 2countjob (2 count job)"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Columbia, MD 21044
Robert L.
Job Details: 05/17/2022
"installed updated agitator, recalibrated and tested all ops ok, collected 165 visa"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Upper Marlboro, MD 20774
Mitchell H.
Job Details: 05/17/2022
cx complaint her lint screen is getting extra full. installed new lint screeen and also went outside to vcheck vent and found the cage was caked with lint and clogged completely. unit is good cx needs that cage taken off/cleared out.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Bear, DE 19701
Jonathon C.
Job Details: 05/17/2022
"cx complaint, slow water flow and measure fill not calibrated. calibrated measure fill and explaied to cx about slower waterflow on the measure fill units. unable to verifiy any functional issue. job is complete."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Alexandria, VA 22305
Eric W.
Job Details: 05/17/2022
cx complant of unit leaking water she has vidio of water dripping from the front of the sump where it meets the tub and drips into drip pan unit will need new sump new sump is not sealing to botom of unit unit is in very small kitchen please leave a little extra time to remove the unit; ordrng 1 W11460946 (sump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Norfolk, VA 23517
Justin W.
Job Details: 05/17/2022
cx complaint lights flickering and ice maker has ice forming under container. ordering leds for repair. and ordering ice door for build up of ice under ice container.; ordrng 2 W11601311 (led)s and 1 W11601310 (led) and 1 W10836794 (ice door)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Fredericksburg, VA 22406
Thomas B.
Job Details: 05/17/2022
Cx complaint unit is not heating inspected found error on control for no heat checked connections all good ordering control for traic and heating element as needed; ordrng 1 W11462459 (Control) and 1 W11537778 (Heating element)
We serviced a
MAYTAG DRYER
Model MGD8200FW0
Near Bethesda, MD 20817
Roberto I.
Job Details: 05/17/2022
"Replaced parts and cleared errors. Ran a test cycle, the unit worked ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fredericksburg, VA 22401
Thomas B.
Job Details: 05/17/2022
Cx complaint unit is not working properly inspected unit found gearcase oil all over rotor is warped and slider had snapped off plastic ordering parts; ordrng 1 W11449841 (Gearcase) and 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10915701 (rotor)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM2
Near Arlington, VA 22205
David J.
Job Details: 05/17/2022
Cx complaint ripped door gasket. Replaced freezer compartment door gasket. Found that we ordered two of the same gasket. Need to re-order refrigerator door gasket. Parts price are the same will replace once part comes in; ordrng 1 W10830055 (RC door gasket)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Fredericksburg, VA 22407
Thomas B.
Job Details: 05/17/2022
Cx complaint unit is leaking ordering water inlet and inlet nut found clip on drain pump missing also drip pan warped ordering parts; ordrng 1 W11550169 (Drip tray) and 1 W11596052 (Clip) and 1 W11535081 (Inlet nut) and 1 W11535094 (Water inlet)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Chesapeake, VA 23320
Austin D.
Job Details: 05/17/2022
came out to reaplce the controls and the unit is not dispening water. disassembled as needed an reaplaced the parts. tested unit is not dispening water. called techline advised to order the valves and the controls together.; ordrng 1 W11533213 (UI) and 1 W11535162 (dual valve) and 1 W11451366 (filter housing) and 1 W11312191 (isloation valve)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Silver Spring, MD 20904
Shawn D.
Job Details: 05/17/2022
arrrived checked model and serial unti is out of warenty so infomred cx on pricing she thought it had 10 years warrenty and cx denied servie moving on
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Norfolk, VA 23511
Jason T.
Job Details: 05/17/2022
"Cx complaint, leaks water from the bottom during any cycle, found the back top corner of the outer tub leaking. Ordering outer tub to complete the repair, advised cx tub will direct ship to her house, inspect for any damages, contact VIA dispatch to schedule return visit, cx agreed.; ordrng 1 W11460604 (Outer tub assembly) and 1 2count (2 count), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Virginia Beach, VA 23453
Carl A.
Job Details: 05/17/2022
"cx complaint of unit not turning on,checked unit to find corrcet power coming in,ohmed out thermal fuse to find it was open replaced thermalfuse from truck stock tested unit works as designed; ordrng 1 wp332519 (thermal fuse), used 1 wp332519 (thermal fuse) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Boyds, MD 20841
Julian H.
Job Details: 05/17/2022
CX complaint about led lights not on found an issue with FC led unit falls into svc pointer W11460554 that describes this scode S191AQ covers P&L need updated light; ordrng 1 W11601310 (led FC light)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Chesapeake, VA 23320
Austin D.
Job Details: 05/17/2022
came out to resolve the issue. disassembled the unit as needed. replaced the parts and tested the unit. unit is running as designed.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ06
Near Stephenson, VA 22656
Ricky E.
Job Details: 05/17/2022
"installed parts and verified operation, unit cks ok.."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Leesburg, VA 20176
Richard B.
Job Details: 05/17/2022
"CX complant. Washer not running right. Prior diagnosis found gearcase and slider was needed. Installed both and calibrated unit. Running as designed. Job completed, RB"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Ashburn, VA 20147
Christian C.
Job Details: 05/17/2022
Installed parts. Tested unit no errors. Ran diag 5 times unit drained normally. Unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Baltimore, MD 21224
Shane M.
Job Details: 05/17/2022
"appt will neeed to reschedule, i called cx, cx was not home."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Mount Wolf, PA 17347
Sal R.
Job Details: 05/17/2022
"WP initaiated service call, Per Technical Service Pointer #: W11540964, I was able to access and replace the heating lement . Unit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Harrisburg, PA 17111
Marc M.
Job Details: 05/17/2022
"cx complaint unit not cooling properly in eitehr compartment. inspected unit and found that the evap is entirely blocked off in ice. found unit not entering defrost cycle and ice is prohibiting ariflow. unit will need parts,; ordrng 1 W11581973 (evap harness) and 1 W11559968 (evap fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Mechanicsville, VA 23111
Gill G.
Job Details: 05/17/2022
verified cx complaint of unit door handle being loose. found set screw in left door handle not getting tight in handle. threads are stripped. replaced door handle. tested. unit is working as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Highland Springs, VA 23075
Chris B.
Job Details: 05/17/2022
replaced heater tested unit working as desighned
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Waynesboro, PA 17268
Andrew S.
Job Details: 05/17/2022
Cx complaint is that the unit is making a loud grinding noise when running. Upon arrival I started the unit and was unable to replicate the noise. I started a drying cycle with clothes in the unit and still was unable to replicate. I informed the cx that if the unit makes the noise again to document the issue with a video. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF42NXFXDE02
Near Falls Church, VA 22044
David J.
Job Details: 05/17/2022
Cx cancelled at door unit is now working as stated by Cx
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Suffolk, VA 23435
Zachery R.
Job Details: 05/17/2022
"cx complaint unit not making ice, checked unit, unit displaying e2. checked icemaker, icemaker heater is defective not allowing motor to slide cubes out freely. quoted cx, cx apprioved repair, unplugged unit. replaced icemaker, tested, unit working as designed. left old part with cx. advised cx ticket is open for 30 days. cx paid in full"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM07
Near Charlottesville, VA 22911
Kyle A.
Job Details: 05/17/2022
Cx complaint of unit not cooling properly. Did confirm and found compressor pulling .5 amps. Informed apartment complex about the issue and they denied any additional repair.
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Alexandria, VA 22301
Eric W.
Job Details: 05/17/2022
cx complant of unit not heating ome out thermals are good ome heater getting ol heater is open needs element cx paid in full; ordrng 1 WP3387747 (element)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Arlington, VA 22203
David J.
Job Details: 05/17/2022
Cx complaint unit not working properly. Inspected unit and tested all burners along with oven. Unit is working as it should. Found ST burner had paper towel particles all over the bottom which could have cause the orange flame. Cleaned off and tested again and a steady blue flame.
We serviced a
MAYTAG REFRIGERATOR
Model MTF2191ARW
Near Baltimore, MD 21205
Shane M.
Job Details: 05/17/2022
cx complaint the unit icemaker is leaking. can confirmed found icemaker leaking from right front corner of icemaker. ordering icemaker w valve.; ordrng 1 D7824706Q (icemaker) and 1 WP61005273 (VALVE)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near McLean, VA 22101
Jason A.
Job Details: 05/17/2022
CX complaint FRIDGE warm temps - another company serviced unit under TPB 3X & unit starts to cool but gets warm again after a few months. Found iced up evap & warped pan. Cleared all ice & secure thermistor per TSP W11092686 Rev. G Ran test 5 & frost pattern very weak. See SDpics. 2CountSealSyst > JJ; ordrng 1 W11457241 (pan) and 1 2CountSealSyst (2CountSealSyst) and 1 W10913906 (Coupler) and 1 W11492867 (evap) and 1 W10832994 (compressor kit) and 1 W10143759 (UV drier)
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW2
Near York Haven, PA 17370
Sal R.
Job Details: 05/17/2022
"CX complai nt was that then tuni would not opperate. I found that the thermal fuse was OL. I replaced the fuse and unit test good. I advised CX to have a licensed vent cleaning Co. come into the home for vent inspections/ cleaning. I Serv ice , labor and part covered under VIA warranty.; used 1 WP3392519 (thermal fuse) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Timonium, MD 21093
Keith H.
Job Details: 05/17/2022
replaced fill tube unit is working now
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32L19AS1
Near Virginia Beach, VA 23462
Carl A.
Job Details: 05/17/2022
"cx complaint of sparkes out of the unit, checked unit to find that the cap is swollon, and dieoed advise that the high side of system to be replaced, unit did arch when tech pluged unit in called techline Steve 7733672513 was advise to to replace cap and dioed,advise cx of the repairs cx dose not feel safe even if they repair unit also called sftey spoke with John at Saftey File # 7733655145 service call break down as follows 1/wpw10574736,1/w10844213,1/w11256462service call 0.00parts 320.43shipping 15.00labor 110.00sub total 445.43tax 19.23grand total 464.66deposit 0.00balance due 464.66"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Stephenson, VA 22656
Ricky E.
Job Details: 05/17/2022
"customer stated that the unit wasnt making ice.. ran im and the units valve wouldnt turn on.. fnd the valve connection disconnected... secured connection and retested, unit cks ok.."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Burke, VA 22015
Lloyd B.
Job Details: 05/17/2022
Cx has a unit that needs the upgraded heater. Installed new element and tested and it will heat and not leak. Job complete
We serviced a
WHIRLPOOL DRYER
Model WGD5700XW1
Near Silver Spring, MD 20902
Samuel R.
Job Details: 05/17/2022
cx complaint dryer is not heating.inspected unit and could confirm cx complaint.found ignitor to be bad.was going to replace ignitor but pre id ignitor came broken.also found found gas vavle to hardly distrub gas.all thermo sensors read correcty.unit would alos need a gas valve.gave cx a quote and cx said they will just replace unit
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Leesburg, VA 20176
Richard B.
Job Details: 05/17/2022
CX complant. Can not see the settings for the gas knobs . Inspected unit and found the lettering for the knobs as well as kitchenaid is barely visable. Cooktop that was sent is the same . Reordering cooktop as mabey a different batch may be darker. Also ordering bezel kit. RB; ordrng 1 w10722085 (cooktop) and 1 W10853046 (bezels)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Winchester, VA 22602
Ezra M.
Job Details: 05/17/2022
"installed new wire harness, set unit for 40 min cycle. shut off at about 18 mins left. put on air fluff after 10 mins of cooldown, set for 30 mins, ran for less than 1 before shutting off. called techline, spoke with Travis. submitting to engineering."
We serviced a
WHIRLPOOL DRYER
Model WED9150WW1
Near Silver Spring, MD 20902
Samuel R.
Job Details: 05/17/2022
cx complaint unit is making noise.checked uit and found unit to make some noise.found lint build up on blower wheel.cleaned wheel.tested unit and working properly
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model UMV1160CS9
Near College Park, MD 20740
Samuel R.
Job Details: 05/17/2022
cx complaint unit is making noise.inspected unit and found unit to be working properly.no error codes.unit is all good
We serviced a
KITCHENAID RANGE
Model KOSE500ESS02
Near Fairfax, VA 22030
Demonte S.
Job Details: 05/17/2022
Inspected the unit. Found that the cx is saying that the Oven will not power on. Checked the Thermal Fuse to the Oven. Thermal Fuse is reading Open. Cx paid by check in full. Advised the cx that I don't know what else is wrong with the Oven until we power the Oven on from here. ; ordrng 1 W11204568 (Whirlpool Oven Thermal Fuse)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Fredericksburg, VA 22407
Eric F.
Job Details: 05/17/2022
"Installed UI, tested unit, unit working as designed."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Mechanicsville, VA 23116
Gill G.
Job Details: 05/17/2022
cx complaint: unit tripping breaker. cx stated that unit was tripping breaker until builder adjusted support of unit and added shims to front end and unit has not tripped breaker in two weeks. no stored fault codes. tested unit bake. no issue found at this time. cx is going to have builder check junction box connecions.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Camp Hill, PA 17011
Sal R.
Job Details: 05/17/2022
"Per the previouse tech, I was able to access and replace the console. Unit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT771RWYB01
Near New Cumberland, PA 17070
Sal R.
Job Details: 05/17/2022
CX complaint was that the the FC bottom liner was covered in ice. I found that the the drain tube was clogged. I steamed out the tube and the evap pan. Unit test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Burke, VA 22015
Robert W.
Job Details: 05/17/2022
Replaced gasket and tested unit is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Alexandria, VA 22314
Eric W.
Job Details: 05/17/2022
installed new sump and tested for leaks no leaks
We serviced a
KITCHENAID DISHWASHER
Model KDTM804KPS0
Near Burke, VA 22015
Lloyd B.
Job Details: 05/17/2022
"Cx has a unit that needs the upgraded element. Went to install but the floor needs to come up in the front as well as the crown molding, they both had to be removed to install unit. Cx will call back after its done"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Alexandria, VA 22304
Eric W.
Job Details: 05/17/2022
installed new door switch and tested unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0A
Near Partlow, VA 22534
Eric F.
Job Details: 05/17/2022
"Confirmed cx comoplaint unit not cooling, compressor not turning on. Found start relay not functioning. Replaced with pre-id'd part, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Woodbridge, VA 22193
Carl R.
Job Details: 05/17/2022
"Ice maker not making ice . Inspected unit and found that the ice maker would make ice randomly. Ice water fill tube is not blocked with ice. Lines are not kicked or blocked. Ice can be seen on lower right side of EVAP cover. Ordering ice maker, control, and EVAP harness.; ordrng 1 W11556926 (Ice maker) and 1 W11524469 (Control) and 1 W11524653 (EVAP harness)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2W11378949
Near Woodbridge, VA 22193
Carl R.
Job Details: 05/17/2022
7733674625. Inspected unit and found that the fascia is not properly working. Found unit is getting power. 245vac at the terminal block. 26 vDc at the whit and black wires. ACU needed and fascia needed. Replace parts together.; ordrng 1 W11378949 (Facia) and 1 W11512506 (ACU)
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Richmond, VA 23220
Chris B.
Job Details: 05/17/2022
replaced valce control and pressure switch and cleared drian pump tested unit working as desighned
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW2
Near Williamsburg, VA 23185
Lucas R.
Job Details: 05/17/2022
upon arrival cx cancelled appt. confused by 10 year warranty.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Richmond, VA 23226
Jerod R.
Job Details: 05/17/2022
"tested unit found unit had leak thru on the cold water side, replaced valve and tested unit is now fully functional"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Woodbridge, VA 22191
Carl R.
Job Details: 05/17/2022
"top load washer fill excessive noise during fill cycle all cycles. Installed parts from previous technician diagnosis. Tested unit, unit is unit still makes noise. Needs further diagnosis. Possible gear case or motor."
We serviced a
AMANA WASHER
Model NFW5800HW3
Near Fredericksburg, VA 22405
Tanner B.
Job Details: 05/17/2022
"Cx concern the unit not draining.. found f9e1 error. pump getting 120vac but not pumping , unit needs new pump.. need to return with wet vac, motor on mine went out ..; schdld next appmnt for 5/19 THU !"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Williamsburg, VA 23188
Lucas R.
Job Details: 05/17/2022
"cx complaint unit not washing, checked unit found f4e3 f7e1 codes, 120 vac from control to motor, motor not turning, unable to clear codes, bring control back.; ordrng 1 W11085683 (pump&motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Leesburg, VA 20176
Richard B.
Job Details: 05/17/2022
"CX complant. Unit turns on by itself Inspected uni and found F2E1 error code for stuck HMI button . Unplugged unit and then restored power , Error code returned. Indicating a issue with HMI . Ordering HMI console / Not in stock , Further work needed. RB; ordrng 1 W11478525 (HMI ui console)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Leesburg, VA 20176
Richard B.
Job Details: 05/17/2022
"CX complant, Upper basket falling down. Inspected unit and found right rear wheel failed where rail meets wheels. Unit will need right rail assembly Costco additional warrenty. Further work needed, Unit also needs heater assembly as heater has gold bushings and is a FX serial number, Further work needed, RB; ordrng 1 W11561080 (track wheel) and 1 W11537778 (heater assembly)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Ashburn, VA 20147
Christian C.
Job Details: 05/17/2022
Installed heating element per special project. Tested unit no errors and no leaks.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fredericksburg, VA 22406
Tanner B.
Job Details: 05/17/2022
unit will need heater installed on return; schdld next appmnt for 5/19 THU !
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Ashburn, VA 20147
Christian C.
Job Details: 05/17/2022
Called techline 7733510333 per previous visit. Was told to instal insulation first then call back. Installed insulation noise still persists. Called techline. 7733510333 Adised to follow steps in service pointer W11378591A when attempting to remove blower wheel it got cracked. Did not attempt to remove blower wheel so unit is still usable for cx. Ordering blower wheel to continue with service pointer W11378591A .; ordrng 1 W11327190 (blower wheel) and 2 WP483219 (Insulated pad)s