We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Leonardtown, MD 20650
Shane B.
Job Details: 05/18/2022
"cx complaint is poor cooling and IM not working. unit is set to 34/3. my prob shows 36/13. freezer evap fan is making a noise when running. inspected evap and fond ice build up along the top of evap hitting the fan and a small amount of ice built up in the bottom center. tested defrost heater, it is working. in normal operation with compressor running unit is pulling 1.3amps. i called techline. they advised from teh ice build up and frost on evap cover that its an air flow issue. refered me to service pointer #W10842568. adivsed ordering adaptor. 7733683251. quoted cx for repair. they paid service call and are going to call whirlpool beings they are not happy with the unit.; ordrng 1 W10864519 (adapter)"
We serviced a
AMANA RANGE
Model ACR4303MFS5
Near Leesburg, VA 20176
Ezra M.
Job Details: 05/18/2022
"installed element, verified all elements working properly"
We serviced a
ROPER WASHER
Model RTW4516FW
Near Richmond, VA 23225
Chris B.
Job Details: 05/18/2022
cx complaint unit will not flow water inspected confirmed cx complaint found wire not seated on valve seated wire tested unit working as desighned
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Culpeper, VA 22701
Tanner B.
Job Details: 05/18/2022
installed new control and tested unit. job complete
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Wilmington, DE 19803
Taylor F.
Job Details: 05/18/2022
Cx complaint is element hanging down. tested inspected and verifed complaint. Found the support defective in the microwave causing the element to hang down. Called office and rescheduled for 5/24/22. Ordeirng support.; ordrng 1 W10909479 (support)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS04
Near Wilmington, DE 19803
Taylor F.
Job Details: 05/18/2022
Cx complaint is unit not sealing properly. Tested inspected and verifed complaint. Replaced the door gaskets from pre ID. Unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Glen Allen, VA 23060
Jerod R.
Job Details: 05/18/2022
"tested unit found unit had bad upper string and freezer led , replaced ordered parts and tested inot is now fully functional"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Columbia, MD 21045
Robert L.
Job Details: 05/18/2022
"cx complaint f8e4, prior f9e1, found f8e4, f9e1, f9e2, stored, found tray wet on left side, found heater loose in rear but minimal signs of leak, replaced heaeter from TSP and S-17304, no other leaks detected, cx to monitor, tested all ops ok, no charge, covered under s-17304"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Fairfax, VA 22032
Carl R.
Job Details: 05/18/2022
Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778�- . . . attempting to remove dishwasher from under the counter. And was not able to. Flooring was put in before floor was done. Also there was a piece of wood over top the dishwasher. Informed cx that the dishwasher had to be removed in order to replace the heater element. Cx needs to reschedule.; O-emld tckt
We serviced a
WHIRLPOOL OVEN
Model JMW3430IL03
Near Baltimore, MD 21210
Eric W.
Job Details: 05/18/2022
opened up unit and found the top of wave guide is bured up called tec line 7733685669 unit getting sent up for review
We serviced a
WHIRLPOOL DISHWASHER
Model KUDP02IRBS1
Near Washington, DC 20037
Samuel R.
Job Details: 05/18/2022
cx complaint unit is leaking.inspected unit and found unit to be leaking from door seal.gave cx qoute and cx advised they will replace unit
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Berlin, MD 21811
Michael E.
Job Details: 05/18/2022
Replaced the heat element as per previous diagnposis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Washington, DC 20037
Samuel R.
Job Details: 05/18/2022
cx complaint unit is dripping water.inspected unit and found evap to not come on.found ice build up on evap causing water to drip in fridge area.also found control to sometimes to have a hard time changing setting on the button.will order evap fan and control W11446726 specil order w113690236 1 tribles; ordrng 1 W11369036 (evap fan) and 1 W11446726 (control)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Richmond, VA 23224
Gill G.
Job Details: 05/18/2022
replaced door latch. tested. unit is working as designed. old part is in bin for return.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Richmond, VA 23225
Gill G.
Job Details: 05/18/2022
cx complaint: unit is not drying dishes. no stored fault codes. ran diagnostic cycle and verified heater is working. found cx has not used rinse aid. added sample rinse aid into dispenser. advised cx on rinse aid use. unit is working as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mechanicsville, VA 23116
Jerod R.
Job Details: 05/18/2022
tested unit found unit microscreen clogged which is causing unit not to drain properly ordered new sump assem.; ordrng 1 W11416363 (sump)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Midlothian, VA 23112
Joseph D.
Job Details: 05/18/2022
"replaced failed mullion flap, door now sealing propery"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Baltimore, MD 21212
Eric W.
Job Details: 05/18/2022
cx complant of ui keeps flicking when oping up fridge door removed hindge cover and found the wires to ui broken unit will need new door and ui a nd logo; ordrng 1 W11396766 (fridge door) and 1 W11579353 (ui) and 1 W11178521 (logo)
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Ellicott City, MD 21042
Justin S.
Job Details: 05/18/2022
the lid is broke of the left side. am able to get the lid to open and close normally. the unit needs the lid; ordrng 1 W11259006 (lid(225.86))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Haymarket, VA 20169
Daniel J.
Job Details: 05/18/2022
returning today; schdld next appmnt for 5/18 WED !
We serviced a
MAYTAG DRYER
Model MED7230HC2
Near Woodstock, MD 21163
Justin S.
Job Details: 05/18/2022
cx says the unit turns on but doesnt do anything else. cannot turn power on or go into diagnostic. reset power and unit now illuminates. the unit has no error codes. ran the diagnostic cycle and passed. found cx vent line blocked 2/3 of the way. the unit is good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Shrewsbury, PA 17361
Marc M.
Job Details: 05/18/2022
cx complaint unit not coolling properly. inspected unti and found fc evap to be entirely frozen over in block of ice. found unit not cycling defrost. unit will need parts.; ordrng 1 W11581973 (evap harness) and 1 W11566851 (control) and 1 WPW10384183 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDT02
Near Randallstown, MD 21133
Justin S.
Job Details: 05/18/2022
cx says they are using the freezer as a refrigerator. found the fan is not active. ouched the fan and it is spinning wealy. found a large build up of ice on the inut. the compressor is running at .55aac. the unit has a leak in the ss or an weak compressor. the cx doesnt wish to proceed with the repair; ordrng 1 W11092625 (compressor(381.45)) and 1 W10836706 (evaporator(253.57)) and 1 W11506635 (coupler(20.50))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Midlothian, VA 23112
Joseph D.
Job Details: 05/18/2022
"unit with failed compressor, not running properly, no movement of gas. must search for leak. parts and labor cbe; ordrng 1 WPW10507886 (compressor) and 1 W10843121 (filter dryer) and 1 4387444 (evap repar) and 1 W10836706 (evap) and 3 3count (3 count)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Mechanicsville, VA 23116
Jerod R.
Job Details: 05/18/2022
"tested unit found unit had middle divider sucked in at freezer door , ordered silicone and permagum to correct; ordrng 1 212643 (sealer-gum) and 1 WP4317852 (adhesive) and 1 WP482338 (adhesive)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Barco, NC 27917
Austin D.
Job Details: 05/18/2022
cx complaint the unit is not tunirng on the screen. the unit is not showing a display but cooktop works. found a burnt terminal blaock. replaced termianl block and tested the unit. unit is running as designed.
We serviced a
KITCHENAID DISHWASHER
Model MDB9959SKZ0
Near Bowie, MD 20715
Emmanuel R.
Job Details: 05/18/2022
"heating element - sp w11540964 - special project s17304 - pre-id heater bushing w11537778�Replaced element, checked for leaks . no leaks present."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ08
Near Gettysburg, PA 17325
Bernard M.
Job Details: 05/18/2022
"Replaced all parts, restored power and the icemaker harvested and called for water, the chute seals to the bin, ice bin is able to be pulled out properly. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Bowie, MD 20715
Emmanuel R.
Job Details: 05/18/2022
"Cs unit doesnt want to cool in neither section, on arrival i tried to put it in diagnostics but it wouldnt want to respond . i unplugged unit and plugged it back in . Unit immediately started cooling, test 4 went thru its proccess and unit started working again. I beleive the control got glitched up and stopped cooling. Unit is now cooling all the fans are running compressor is now running too. Advised customer to let unit get back down to temp. Will need a control and UI if it stops cooling again. Cllct for svc call 120.00 CC"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ0
Near Manheim, PA 17545
Justin L.
Job Details: 05/18/2022
cx complaint that the front right burner is making a popping noise and not turning off. was able to access unit and found infinite switch had an internal failure that wasnt allowing it to cycle. ordering switch and once in office will need to contact cx and set return; ordrng 1 WP3149400 (infinite switch)
We serviced a
WHIRLPOOL DISHWASHER
Model KUDC10FXSS6
Near Richmond, VA 23233
John P.
Job Details: 05/18/2022
Installed UI and gasket tested working as designed
We serviced a
AMANA DRYER
Model NED4655EW
Near Ruckersville, VA 22968
Eric F.
Job Details: 05/18/2022
"Found harness loose where I had previously re-attached it to heating element. The connector terminal was slightly malformed causing it to back off in transportation. Reformed/tigthened terminal connection so that it cannot vibrate off again. Tested unit, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Fairfax, VA 22032
Carl R.
Job Details: 05/18/2022
Not Starting or Operating - Dishwasher.. looked at power at the junction block. No power at junction box. Need electrician. Cx needs to show proof of electrician. If cx calls back
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Gordonsville, VA 22942
Eric F.
Job Details: 05/18/2022
Confirmed cx complaint frost building up in freezer. Found mullion strip between fridge and freezer compartments bowed out in the center with left and right side slightly concave. Reformed gasket with heat gun to improve seal. Unit currently sealing without issue. If cx calls back with same issue I recommend calling techline as the unit will likely need to be condemned due to bow in mullion.
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Washington, DC 20005
Samuel R.
Job Details: 05/18/2022
cx complaint unit is not heating.inspected unti and could confirm cx complaint.unit will need a new element.will bring tco kit incase since i coundt test them as my meter died.called into ffice to order parts and reschedule ; snapped 4 QuickPics
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EW2
Near Adamstown, MD 21710
Ricky E.
Job Details: 05/18/2022
"installed parts, verified operation, unit cks ok.."
We serviced a
WHIRLPOOL DRYER
Model LTE5243DQ3
Near Washington, DC 20024
Samuel R.
Job Details: 05/18/2022
new door switch broke at the tab when i was repolacing it.advised cx and cx advised they are avalible friday.reordering switch WP3406108 100 tribles; ordrng 1 WP3406108 (door switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Yorktown, VA 23692
Lucas R.
Job Details: 05/18/2022
"cx complaint unit not cooling, checked unit found evap coverd in ice, heater not coming on in diagnostics, brown wire unseated from heater, reseated wire, thawed evap, tested, unit working as designed."
We serviced a
WHIRLPOOL OVEN
Model WOD93EC7AS00
Near Richmond, VA 23228
Jerod R.
Job Details: 05/18/2022
replaced order parts and tested unit is now fully functional and working as designed
We serviced a
MAYTAG DRYER
Model MEDC465HW
Near Martinsburg, WV 25405
Danny R.
Job Details: 05/18/2022
pully and rollers where making noise i replaced and npoise left checksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW02
Near Rockville, MD 20850
Julian H.
Job Details: 05/18/2022
CX complaint about led on FC not working inspected and found an issue with led receivin 120vac to it need part; ordrng 1 W11518235 (led)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Smyrna, DE 19977
Taylor F.
Job Details: 05/18/2022
Replaced drip tray from previous diagnosis. Tested unit and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Washington, DC 20011
Roberto I.
Job Details: 05/18/2022
"CX complaint Fc too cold, frost coming out from evap cover.Found unit completely defrosted. Lowered evaporator, found temp sensor wires broken and defrost thermistor wires shorted by evap blades pushing them against the ceiling. Repaired al 4 wires by using compression connectors and wire crimper. Unit good to go."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2558VEM5
Near Shepherdstown, WV 25443
Danny R.
Job Details: 05/18/2022
unitisnt defrosti ng willl need control and harness; ordrng 1 WPW10503278 (control) and 1 WPW10234024 (harness)
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Washington, DC 20002
Alexander D.
Job Details: 05/18/2022
"cx complaint door locked and drain pump running nonstop. inspected unit and verified complaint. checked drain filter and its clear. ordering drain pump, pressure switch and control. try replacing just drain pump and pressure switch before replacing control. call cx to schedule return visit once we have eta on parts; ordrng 1 W11046209 (drain pump) and 1 W11044866 (pressure switch) and 1 W11574592 (control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS01
Near Adamstown, MD 21710
Ricky E.
Job Details: 05/18/2022
"unit never lost cooling and the customer stated that only issue was the icemaker facia and adapter freezing over.. the S-code for the icemaker issue is out of date.. i instructed the customer to contact wpl to see if they will cover the repair because of prior work history on the icemaker... customer will call in either way, and may need a quote.. please refund part money to the customer; saved tckt"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDBDA
Near Richmond, VA 23231
Chris B.
Job Details: 05/18/2022
replaced power board and drip poan unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Dunn Loring, VA 22027
Christian C.
Job Details: 05/18/2022
Cx complaint cam on RC door popped out. Inspected unit found cam popped out. Realigned cam and secured to hinge. RC door slightly misaligned compared to FC door. Unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Rockville, MD 20850
Julian H.
Job Details: 05/18/2022
CX complaint about Fc freezing over cause light not to work inspected and found an issue with slides not going back and forth smoothly causing room temp to merge inside defrosted light switch GAVE CX A QUOTE FOR SLIDES REPLACEMENT STATES SHE WILL CALL WPL WANTED ME TO LEAVE 1 FILTER CHARGED HER FOR THIS
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Washington, DC 20024
Shawn D.
Job Details: 05/18/2022
cx complaint unit runs for a little bit then will show f9e2 error code. inspected unit then checked for errors and had f9e2. checked connection on pump and acu and are tight. has to be a float issue in the pump ordering drain pump and acu just incase for return; ordrng 1 W11565028 (acu) and 1 W11551760 (drain pump)
We serviced a
ROPER DRYER
Model RED4516FW0
Near Annville, PA 17003
Justin L.
Job Details: 05/18/2022
cx complaint unit not heating. was able to access unit and found continuity in tco and element ohmed 9.8 Ohms. Found unit to get 240 VAC but thermostat was reading OL. Replaced with pre-id and tested unit now operates as designed no further work needed
We serviced a
WHIRLPOOL DISHWASHER
Model KUDL03ITSS2
Near Washington, DC 20002
Shawn D.
Job Details: 05/18/2022
cx complaint unit is not fillin with water said it seems like evrything else is working motor will run but not water is inside. inspected unit then tested unit and confimrd not water into unit and valve is humming. checked water suply and hs good flow. valve has to be the issue. gave cx quote for valve and he paid for service fee wants to run it by his wife first.; ordrng 1 WPW10158389 (valve 65.77)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Alexandria, VA 22314
David J.
Job Details: 05/18/2022
Cx complaint unit leaking. Found ice build up behind freezer cover. Drain pan is clogged and sending water after defrost into vent. Causing water to be in Fridge. Unit is unplugged letting ice to defrost and will replace the gasket once it arrives. Apartment is vacant and may have a tenant by June 1st ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Smyrna, DE 19977
Taylor F.
Job Details: 05/18/2022
"Cx complaint is unit not starting. Tested inspected and verifed complaint. Found the rotor to be stripped as well as the slider. Clutch also had damage as well as the inlet valve not operating correctly. Ordering inlet valve, rotor, stator, and slider. Cannot reschedule at this time due to SO parts.; ordrng 1 W10754158 (motor stator) and 1 W10734521 (slider) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W11165546 (valve)"
We serviced a
JENNAIR DISHWASHER
Model JDPSS246LL0
Near McLean, VA 22102
Christian C.
Job Details: 05/18/2022
Cx complaint unit had F9E1 error. Inspected unit found F9E1 product not draining error stored. Tried to cancel/drain and nothing happening. Inspected sink disposal knockout still there. Removed knockout piece. Unit now drains.
We serviced a
WHIRLPOOL RANGE
Model WEC310S0FS4
Near New Castle, DE 19720
Taylor F.
Job Details: 05/18/2022
Cx complaint is element not working properly. Tetsed inspected and verifed complaint. Replaced element from previous diagnosis. tested unit and unit is now working as designed. Job is complete.
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Odenton, MD 21113
Kevin P.
Job Details: 05/18/2022
"cx complaint unit making noise as it spins, removed chimney and found 2 screws that fell down and removed a chain that was wrapped around the shaft to the blower wheel. unit tests good, 120 service call collected by cc. job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Germantown, MD 20876
Brian R.
Job Details: 05/18/2022
came out to replace motor and went over uniut and cx has issues with a burning small and heat and a code that flashes now. found code FAE2 unit also has not had heater replaced as its glazed and white. code is wax fan error. unit requires more parts to fix the correct way. as soon as parts are in office will schedule. ; ordrng 1 W11537778 (Heater) and 1 W11414073 (Vent Assembly) and 1 W11084867 (Harness) and 1 W11410062 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leesburg, VA 20176
Ezra M.
Job Details: 05/18/2022
"installed switch harness, verified all burners lighting properly"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Red Lion, PA 17356
Marc M.
Job Details: 05/18/2022
installed parts and tested unit. unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Richmond, VA 23230
Jerod R.
Job Details: 05/18/2022
tested unit found unit had right rear suspension rod out of mount slightly reseated and tested unit is now fully functional
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Chesapeake, VA 23321
Jason T.
Job Details: 05/18/2022
"Cx complaint, unit will not start a cycle, error code F2-E2 Contact Service, per Technical Service Pointer # W11436350 contact service, reseated all HMI connections, still intermittent contact with the keypad. During factory test found noisy gear case, oil leaked from the gear case, pics on SD. Advised cx parts on order, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11449841 (Gear case) and 1 W10734521 (Slider) and 1 2count (2 count) and 1 W11478526 (UI-PANEL)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Harrisburg, PA 17112
Fred G.
Job Details: 05/18/2022
"i was able to access unit and replace the actuator, control, and the capacitor. tested unit and still got a f7e1 error code. ohmed drive motor itself and found 9.1 ohms. but no ohms on the other winding. if i test for it at the control i get 0 ohms. test continuty through lower harness to control and got continuty through both wires for the motor. but also got continuty crossing the wires. unit needs lower harness and drive motor. ordering 1 (W11590868), 1 (W11283592); ordrng 1 W11590868 (lower harness) and 1 W11283592 (motor-drve)"
We serviced a
IKEA OVEN
Model IES900DS04
Near Norfolk, VA 23518
Carl A.
Job Details: 05/18/2022
replaced parts needed tested unit works as deisnged
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Charlottesville, VA 22903
Kyle A.
Job Details: 05/18/2022
Updated heater as per service notice
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMHS120ESS3
Near Washington, DC 20018
Samuel R.
Job Details: 05/18/2022
cx complaint unit smells like plastic burning.tested unit through various times and cook options.did not get burning smell.unit is working properly.sr 7733660788
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Baltimore, MD 21202
Eric W.
Job Details: 05/18/2022
cx complant of washer not spining inspected unit found the nut for main pully is missing and pully felldown and cut threw the shield and tore up belt unit needs new belt shield and clutch kit unit is a waher in the basment i left unit unpluged; ordrng 1 W11213879 (belt) and 1 WPW10427633 (shield) and 1 W10721967 (clutch kit)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ellicott City, MD 21043
Justin S.
Job Details: 05/18/2022
found no error codes in memory. the unit is agitating spinning but has a horrible noise with it. removed the belt and spun the tub by hand and noise persists. removed the actuator and noise persists. removed the splutch and the noise persists. the unit needs the gearcase.; ordrng 1 W11454734 (gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Tappahannock, VA 22560
Lucas R.
Job Details: 05/18/2022
"cx complaint doors not closing, checked unit found cabinet seprated from liner, rivots popped, cabinet bowed on bottom right corner, called techline spoke with adrian sr7733685393, advised unit non repairable, due to cabinet damage"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Odenton, MD 21113
Israel R.
Job Details: 05/18/2022
Custoemr complaint unit is not turning on and is not working half the time and the power goes out. I found the unit is not getting correct power. I reseted the breaker and not power the unit only get 5 Vac. I kept reseting the power unitl i got the power tested and still would not drain i found the drain pump wire and was loose i splice the wire and now is working but then the unti stop getting power again. The breaker is bad needs electrician. CX is calling builder.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Dover, PA 17315
Bernard M.
Job Details: 05/18/2022
"Replaced heater per service pointer #11540964, ran test cyle and the unit heats and no leaks were found. Unit checks good"
We serviced a
WHIRLPOOL FREEZER
Model WRT511SZDM00
Near Bowie, MD 20721
Alexander D.
Job Details: 05/18/2022
"cx complaint fz light out, rc light is fine. inspected unit and verified complaint. switches working good. found bulb blown. replaced fz bulb and tested. unit is now working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Williamston, NC 27892
Branden R.
Job Details: 05/18/2022
"cx complaint frosting in the freezer section - top freezer refrigerator , checked unit found during test mode ice chute is not fully shutting , found large amount of ice build up on door and ice box , found ice maker has lost home positon on unit , defrosted unit and ordering all parts for repair will return whats not needed .; ordrng 1 W11098702 (ice chute motor) and 1 W11202789 (auger) and 1 W10765378 (MOTOR BOX) and 1 W11558186 (Cover, Container) and 1 W11573761 (mounting plate) and 1 W10873791 (ice maker)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Oxford, PA 17350
Bernard M.
Job Details: 05/18/2022
"Cx complaint unit won't complete cycles. Entered into diag and found error code F8E1 long fill. Ran manual hot/cold tests and found water would only trickle in on the cold side. Hot side has steady flow. Removed hose and found sediment build up inside valve. replaced inlet valve using pre-id parts, recalibrated and ran auto test. Unit completed test without issues and checks good"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near York, PA
Bernard M.
Job Details: 05/18/2022
"Cx complaint unit leaks. Entered into diag and found no error codes. Ran auto test and found water coming from underneath flowing to the front. Inspected underneath and found the hose clamp to the drain pump not secured. Disconnected hose and checked to make sure there wasn't damage, secured with clamp and ran auto test, and no leaks were found. Unit checks good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Lititz, PA 17543
Justin L.
Job Details: 05/18/2022
cx complaint unit made ice and filled the bin 1.5 times then stopped. was able to access unit and found that the fill tube was frozen again. checked voltage and found the heater getting 120 VAC but not activating. quoted cx for repair and collected for full amount once in office will need to set return; ordrng 1 W11087201 (heater)
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near Fulton, MD 20759
Israel R.
Job Details: 05/18/2022
"F7E1 Tach missin or wrong signal, F7E7 Motor unable to reach target RPM, F0E2 Oversuds, F0E7 Load detected when running clean. Customer complaint unit is not working. I tested the unit and found the unit is not agitating or spinning. I can only hear hum. The unit is acting as if the capacitor is not working. I tested capacitor and is read something but i did not see 50uF. Actutaor is movig and shifting i wanted to order both things but the capacitor is the only available. Ordering the capacito to be replace and if the unit still not detecting RPM needs actuator. Ordering capacitor. 71 at tribles.; ordrng 1 W11395618 (Capacitor)"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Laurel, MD 20724
Israel R.
Job Details: 05/18/2022
SR// 7733690245. Customer complaint unit is not cooling. I found the unit is overfrosting. I pulled evap cover and found the harness is loose and is not making good contact to turn the heater on. I reseated the harness and connector and tested. The harness is working but the connector got melted a litttle bit. unti is going to needs new harness. Ordering harness. Call custoemr when part is available. Call techline to documeted so it can go to quality control for review becaeu is been an issue i been seen a lot.; ordrng 1 W11546681 (HArness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Clarksville, MD 21029
Israel R.
Job Details: 05/18/2022
Custoemr complaint unit is leaking in the refrigerator. I tested the unti andfound the unit is leaking out of the valve. I removed the drawers and valve covere and the inlet of the valve is cracked. Unit needs new valve. Call customer when part is available.; ordrng 1 W11567408 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Linthicum Heights, MD 21090
Robert L.
Job Details: 05/18/2022
"cx complaint not washing found f4e3, f7e1, unit filled no wash motiion, ordering sump, unit is mounted to floor, drain to far down in pipe needs securing on return; ordrng 1 W11025157 (pump&motor)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Severn, MD 21144
Kevin P.
Job Details: 05/18/2022
"cx complaint unit not spinning clothes out and acting irratic, found hub driver is stripped out. installed new hub and unit tests good, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Chambersburg, PA 17202
Andrew S.
Job Details: 05/18/2022
Cx complaint is that the unit is has not made ice since before the repair. Upon arrival i poped the cover for the ice maker and found that the icemaker had stopped mid harvest and will not progress further. The Ice maker was pre Id'd but we didnt receive it in time. I am reordering the icemaker and will use the valve and harness on return. I was able to schedule the return for Friday 5/20 pm. Cx needs last appt of the day.; ordrng 1 D7824706Q (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near York, PA
Bernard M.
Job Details: 05/18/2022
"Cx complaint unit won;t make ice. When arrived accessed icemaker and jumped at T&H, the bail arm didn't move. Removed items from freezer and inspected and found the icemaker connection wasn't fully secured. removed icemaker and pulled wire for slack, connected and jumped again. Icemaker bail arm moved and filled with water. Unit checks good"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Fredericksburg, VA 22407
Thomas B.
Job Details: 05/18/2022
"Cx complaint unit is not working properly inspected unit found drip tray has water, cleared. Found front lower than rear raised the legs to compensate tested and inspected for proper use unit now functions normally."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HV2
Near Kearneysville, WV 25430
Danny R.
Job Details: 05/18/2022
installed part checksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Frederick, MD 21704
Ricky E.
Job Details: 05/18/2022
customer stated that the house line didnt work on the new unit.. verified issue and fnd house line issue.. fnd no damage to the units water line. customer needs a plummer to install a new line
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS02
Near Gerrardstown, WV 25420
Danny R.
Job Details: 05/18/2022
installed har5ness checdksok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Gaithersburg, MD 20879
Brian R.
Job Details: 05/18/2022
cx complaint is unit will only flash the F6E1 code and wont turn on or off or do anything. unit wont takr codr or nothing. power good as well as plugs. replaced control as well as housing and was able to test and run unit. job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Burke, VA 22015
Carl R.
Job Details: 05/18/2022
"AFTER REPAIRS,DW IS STILL displaying E1 F9 error code. Inspected unit and found that f9e1 still appears when draining from dishwasher. No parts was used. Called techline and informed what was done previously. Recorded vac and ground. No ground on the house side. Asked cx to get electrician ok and recheck work. Before proceeding with any repairs to dishwasher. 7733; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Gaithersburg, MD 20879
Brian R.
Job Details: 05/18/2022
"cx complaint is unit doesnt clean well and heat does not always work and at timers buttons dont work and theres some kind of film in unit or on things. tested and checked unit. unit is dirty. arms wont turn, unit wont heat. gave cx quote as she might think about the repair and look for a new one. if she decides to fix she will call us back. she will pay 120 service for today.; ordrng 1 W11178672 (Sump n Motor 239.22) and 1 W11084121 (Turbidity Sensor 47.17) and 1 W11120155 (Control 0.00)"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Woodbridge, VA 22192
Robert W.
Job Details: 05/18/2022
"Cx Complaint is the unit is filling by itsself. Inspected unit and found error code for valve inspected unit and found the valve is allowing water to pass when there not energized, Ordering Valve to fix issue; ordrng 1 W11165546 (Valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Chesapeake, VA 23322
Austin D.
Job Details: 05/18/2022
came out to resolve the issue with the special project. disassembled the unit as needed. replaced the element. put the unit back together. unit is running as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Leesburg, VA 20176
Ezra M.
Job Details: 05/18/2022
"not washing, motor failed due to water leaking from heating element. ordering sump assy.; ordrng 1 W11416362 (sump assy)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Charles Town, WV 25414
Danny R.
Job Details: 05/18/2022
installed parts checksok
We serviced a
WHIRLPOOL OVEN
Model KSEG950ESS1
Near Leesburg, VA 20175
Ezra M.
Job Details: 05/18/2022
"bake not heating properly, bake element failed, and needs to be replaced.; ordrng 1 W10779716 (elmnt-bake)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Berwyn Heights, MD 20740
Emmanuel R.
Job Details: 05/18/2022
"Cs dishwaer wont wash dishes , i found F4E3 washmotor not running error code. Washmotor is getting proper voltage but it doesny turn on. Needs sump/motor W11087376. Customer declined . Advised she has 30days if she changes her mind."
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near McLean, VA 22102
Christian C.
Job Details: 05/18/2022
Dissasembled unit. Found some grease on outside of drum. Ordering drum and rollers.; ordrng 1 W10541657 (drum) and 4 WPW10314173 (roller)s
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Huntingtown, MD 20639
Shane B.
Job Details: 05/18/2022
"complaint is the unit displaying F6E1. confirmed complaint, when i arrived unit was flashing code and beeping constanly. could not get keypad to respond to anything. cycled power and was able to enter diagnostic mode. display lite up 888 and would do nothing else. could not exit diagnostic mode. cycled power. could not turn unit on only key working is loc. it does beep when any key is pressed when lock is on but will do nothing else. LED on ACU is flashing, UI is getting voltage. UI replaced less than a year ago. quoted cx for ACU and UI. cx paid in full for repair. she said she would talk to husband and call office to set up return appointment because she didnt know what day would be best. both parts are in stock locally.; ordrng 1 W11378949 (user interface)"
We serviced a
WHIRLPOOL DRYER
Model MDE8000AYW
Near Locust Grove, VA 22508
Thomas B.
Job Details: 05/18/2022
Cx complaint unit is not working properly inspected unit found knob skirt has cracked will not turn unit will need new knob skirt qouted 262.50 cx paid 152.50. Will owe 110.00 upon return visit; ordrng 1 WP33001621 (dial)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Columbia, MD 21045
Justin S.
Job Details: 05/18/2022
replaced the motor pully and belt. calibrated and tested. the unit is now good