We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Columbia, MD 21046
Robert L.
Job Details: 05/16/2022
"cx ciomplaint long dry times, cx uses 60 minutes timed dry and clothes are not done, found alot of excess venting behind unit, very weak air flow to outside, cx to shorten vent behind and have vent to outside professionally cleaned, cx will run load with no vent attached, tested all ops ok, costco 2 year"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Germantown, MD 20874
Julian H.
Job Details: 05/16/2022
CX complaint about cycles not finishing and hard to turn knob to a cycle inspected and found an issue with timer confirmed correct power 240vac replaced timer from preid and working properly
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ12
Near Owings Mills, MD
Keith H.
Job Details: 05/16/2022
replaced encaps unit is working
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ
Near West Springfield, VA 22152
Lloyd B.
Job Details: 05/16/2022
Reordering part. AP rescheduled; ordrng 1 w11537778 (heater)
We serviced a
WHIRLPOOL OVEN
Model KDRP467KSS07
Near Westminster, MD 21158
Brian R.
Job Details: 05/16/2022
cx complaint is with unit and its temps. says unit off some but when bakes and shuts unit off and comes back in a few hours unit takes forever to heat back up. heated unit to 400 to check temp and range. unit heated to 375 and struggled to reach 400. when unit hit 400 didgital meter aid 395. unit checks as it is as of now. board needed we cant get. went over unit with cx and advised after adjustments to give unit a few weeks and call back if needed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Sharpsburg, MD 21782
Danny R.
Job Details: 05/16/2022
found loose conection at presure hose adjusted hose now fills fine checksok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Martinsburg, WV 25404
Danny R.
Job Details: 05/16/2022
installed parts checksok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS01
Near Hanover, PA 17331
Sal R.
Job Details: 05/16/2022
CX complaint is that the utni is leaking. I was not able to find or creat any leak. I advised CX to run the utni and call back if water is found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Harrisburg, PA 17111
Fred G.
Job Details: 05/16/2022
i was able to access unit and replace the left side RC door. tested unit and now unit checks good.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Abingdon, MD 21009
Shane M.
Job Details: 05/16/2022
installed all parts. calibrated the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Silver Spring, MD 20903
Roberto I.
Job Details: 05/16/2022
"Defrosted evaporator and replaced parts. Resumed power, compressor and fans started. Unit good to go"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Greenville, NC 27834
Ronnie B.
Job Details: 05/16/2022
"cx complaint of unable to use unit, another shop previously came out and replaced control. checked unit and found the following codes f2e2 f3-e3. cleared codes and ran calibration and unit passed calibration. during test unit stopped and popped f2-e2 again. tested vavle and found hot water not opening all the way for proper flow. ordering controls and valve; ordrng 1 W11478526 (ui) and 1 W11165546 (valve) and 1 W11419171 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Frederick, MD 21702
Ricky E.
Job Details: 05/16/2022
"ck fnd units drian is clogged, and the unit isnt defrosting fully... verified the unit is defrosting a ckd the door seals... need parts...; ordrng 1 W11035836 (cntrl-elec)"
We serviced a
WHIRLPOOL WASHER
Model MVWB880BW0
Near Aberdeen, MD 21001
Shane M.
Job Details: 05/16/2022
"cx complaint the unit is making loud humming noise during spin mode. can confirmed. put unit into test mode, N0 ERRORS . unit passed test mode. loud in spin mode. outer tub covered under 10yrs warranty. hub will need to be replaced. washplate come off easily. 2 count labor needed. cx paid in full by card ; ordrng 1 W10381078 (outer tub) and 1 W10820039 (hub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Accokeek, MD 20607
Shane B.
Job Details: 05/16/2022
"cx complaint is the IM not working properly. cx said it was empty for days and now only makes a batch or 2 a day, ice bin never fills up. when i arrived unit was set to recomeded temps. prob shows they are correct. cycled im and it worked. bin only has a couple batches in it. in diagnostic mode the thermistor reads OL. replaced IM with preIDed part and tested again. IM cycled and filled. advised cx to get it 48 hours to see if bin fills."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Chesapeake, VA 23321
Zachery R.
Job Details: 05/16/2022
"replaced washarm, tested, unit working as designed."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Chesapeake, VA 23320
Branden R.
Job Details: 05/16/2022
"complaint unit locked , checked unit found locked , found no error codes stored to unit , tryed to put in test mode to be able to unlock and lidlock is locking and unlocking while in test mode .. replaced lidlock and unit is now locking and unlocking while in test mode . like its designed , unit is running as designed ."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hopewell, VA 23860
Justin W.
Job Details: 05/16/2022
cx complaint no spin checked unit to find f8e1 error code. found cold water clogged. replaced valve from pre id. tested unit working as designed
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Pikesville, MD 21208
Keith H.
Job Details: 05/16/2022
cx complaint is a time or 2 the unit didnt spin out clothes. inspected unit put into daignsotics no errors found ran test cycle it worked well unable to duplicate issue
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Chester, VA 23831
John P.
Job Details: 05/16/2022
"CS complain unit flashing f-84 checked overflow pan and found no water in pan, Grand unit for 30 minutes observe no leaks in the pan nor signs of water ever being in pan most likely why are not fully seated on fluid switch insured wire was seated tested working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near La Plata, MD 20646
Robert A.
Job Details: 05/16/2022
Cx complaint that the bottom drawer does not slide out. I inspected the unit and confirmed the complaint. I bottom shelf railing is warped not allowing the drawer to smoothly slide in and out without nearly braking the drawer. The unit will need a new shelf to replace the railing. I'm ordering the part for the return visit.; ordrng 1 W10257467 (left rail) and 1 W10257466 (right rail) and 1 W10362173 (shelf cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Baltimore, MD 21224
Shane M.
Job Details: 05/16/2022
installed new harness. unit working properly.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Portsmouth, VA 23701
Branden R.
Job Details: 05/16/2022
"cx complaint washer bad vibration , checked unit found no error codes , uninstalled and found bad actuator on unit , also found splutch not seating properly , replaced parts with pre id , tested unit , Unit is now running as designed cx agreed ."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Baltimore, MD 21229
Robert L.
Job Details: 05/16/2022
"apartment 18-B cx complaint noise then leaking, found basket tilted back rubbing tub, found shaft bent on transmission, found hole cut into tub by basket, ordering tub,basket, tub ring, transmission, cam, belt, filter, screw,drive block and spanner nut........... 2 count 2 tech; ordrng 1 W11454741 (transmission) and 1 W11239857 (belt) and 1 W10721967 (drive pulley) and 1 WPW10215093 (clean out filter) and 1 WP8533928 (screw) and 1 WP389140 (drive block) and 1 WP21366 (nut-spaner) and 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 WPW10531289 (tub ring)"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Arlington, VA 22205
Emmanuel R.
Job Details: 05/16/2022
"Cs front-loading washer is over 10 years old. during wash cycle a code of e1 and f3 appeared, Comfirmed complaint, Error code f3e1 water level ,pressure switch fault. Unit would shut down stopping the cycle I inspected the pressure hose and found debri from a dog toy or something in it and in the drain pump. Cleared out debri and tested unit. Unit passed test cycle multiple time now. Advised customer of my findings. Unit is now working properly."
We serviced a
WHIRLPOOL STACKABLE
Model WET4027HW1
Near Germantown, MD 20874
Julian H.
Job Details: 05/16/2022
replaced parts calibrated tested on high spin and working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Arlington, VA 22207
Emmanuel R.
Job Details: 05/16/2022
"Cs icemaker is not making ice intermitternly, i set the icemaker into a test cycle and it didnt call for water the first time. Pulled unit out and checked the water valve, unit is getting water to the fridge. Secured electrical connections and tested icemaker again. Water valve now activates, Icemaker is now getting water. Water valves are ok. Tested a few more time and eachtime it called and filled with water. Icemaker is now working properly. Icemaker may be having a communication issue intermittenly. Customer will keep an eye out on it. If it stops making ice again, pre-id an icemaker."
We serviced a
WHIRLPOOL UNKNOWN
Model 8UY7GH987H
Near York, PA 17403
Bernard M.
Job Details: 05/16/2022
Cx stated the appt was cancelled via the robo-call on Friday 5/13. Did not walk into cx's home. Moving on
We serviced a
WHIRLPOOL DRYER
Model WED90HEFC0
Near Williamsburg, VA 23185
Lucas R.
Job Details: 05/16/2022
"cx complaint unit making noise, checked unit found lint build up in blower removed lint, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near York, PA 17403
Bernard M.
Job Details: 05/16/2022
"Replaced capacitor per previous tech, once power restored the compressor came on and after a few seconds would shut off. Ran test 7 for compressor and fan and compressor did same thing. Contacted TL and spoke with TJ, he said the compressor cound be stuck causing not to run. TL said to order compressor and another start device and to replaced device first before installing compressor. Ordering parts and will need 3 call count for possible compressor replacement. Once parts are in contact cx to reschedule; ordrng 1 W11370574 (compressor) and 1 WPW10197428 (start relay) and 3 call counts"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Martinsburg, WV 25401
Danny R.
Job Details: 05/16/2022
unit had issues with the door not opening right and the water not coming out adjusted the hindge it was loose . and the water vavle had a harness off it from facory reinstalled unit chexksok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near York, PA 17403
Bernard M.
Job Details: 05/16/2022
"Cx complaint the door strike keeps coming out and stuck in latch. When arrived the door was opened with strike stuck in latch. Removed outer door and was able to remove strike. Found the strike wasn't secure tto the top causing it to slide out when opening. Placed strike in and secured to bracket around tub and re-attached out panel, now the door opens and closes and inteded. Unit checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGS3
Near Virginia Beach, VA 23454
Carl A.
Job Details: 05/16/2022
"cx complaint of unit not heaitng chec ked unit to find elelemtn failed and broke apart,replaced heating element tested unit works as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near York, PA 17404
Bernard M.
Job Details: 05/16/2022
"Replaced icemaker per previous tech, ran test 25 and the icemaker went into harvest and then added water. Unit checks good"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near ,
Danny R.
Job Details: 05/16/2022
bacf left burner not lighting will need harness and spark mod; ordrng 1 W11485871 (burner orfice head) and 1 WPW10475149 (spark mod)
We serviced a
AMANA OVEN
Model AGR5330BAS3
Near Washington, DC 20003
Shawn D.
Job Details: 05/16/2022
cx complaint unit is not heating to temps said food will not be cooked. inspected unit then checked for errors and had none and sensor is reading 80 degress. i then testd bake and igniter glows good then gas flow came in and it ignitred fine then cancled unit and said it was at 140 degrees when heating for maybe 15 seconds. i was pre id control so replaced control hoping its reading sensor wrong then tsted at 350 unit reached 350 then canceld cycle and control is saying its 423 degrees inside when its 350. sensor has to be the issue. reordering control and ordering sensor for them to be changed together; ordrng 1 WPW10181986 (sensor) and 1 WPW10556708 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS6
Near Poolesville, MD 20837
Julian H.
Job Details: 05/16/2022
CX complaint about having to move damper often because stays shut and doesnt cool checked connection did a damper test and is loud abd hsa a slow response replaced with preid and working properly
We serviced a
AMANA RANGE
Model AEP222VAW4
Near Chestertown, MD 21620
Jonathon C.
Job Details: 05/16/2022
"cx complaint, unit visibly damaged. inspected unit, verified complaint. ordering parts, spoke to parts specialist to attempt to locate parts. parts neded are wiseable. unable to reschedule at this time.; ordrng 1 W10144828 (endcap-pnl) and 1 W10144829 (endcap-pnl) and 1 W10175582 (cooktop) and 1 72017 (touchup wht)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEB2
Near Accokeek, MD 20607
Shane B.
Job Details: 05/16/2022
cx complaint is the unit not making ice. temps in unit are good. water dispensor is working. i found the bin has no ice in it. arm is about halfway up and IM will not advance. i replaced IM with preIDed part and restored power. IM cycled and filled properly. unit is working as designed. cx paid in full for repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Odenton, MD 21113
Eric W.
Job Details: 05/16/2022
thawed out unit and installed new damper and drip pan and repositoed thermistor
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Virginia Beach, VA 23451
Carl A.
Job Details: 05/16/2022
"cx complaint of unit displaying the F8E6 error codes,checked unit was unable to confrim error codes at t his time but tested unit through each componet found that the prssuer switch was reading out of range replaced board tested and calibrated unit works as designed"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Germantown, MD 20874
Julian H.
Job Details: 05/16/2022
replaced parts and interior light works
We serviced a
KITCHENAID DBL WALL OVEN
Model KOCE500ESS09
Near Alexandria, VA 22315
Lloyd B.
Job Details: 05/16/2022
Cx complained the unit did not heat. Installed new mag and inverter and tested and the code is still present (F1E5) for interver failure. Spoke with tech support and there was 122vac with the door open at the 4903 relay to the p354. Changed secondary switch and tested the wires and cavity thermostats and there was still a code. Tech support says that the sparking may have damaged the appliance manager board and suggest to change again. Unit needs new appliance manager; ordrng 1 w11325786 (appliance manager)
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Lemoyne, PA 17043
Fred G.
Job Details: 05/16/2022
cx complaint unit isnt working. inspected unit and found unit unplugged. plugged unit in to find a f2e2 on screen and unit isnt responsive at all. unit needs a new console. ordering 1 (W11478524) when part arrives please call the cx and schedule apt.; ordrng 1 W11478524 (console)
We serviced a
WHIRLPOOL RANGE
Model KESS907SSS02
Near Annapolis, MD 21401
Kevin P.
Job Details: 05/16/2022
"cx complaint unit not heating left front element, found 243 vac into switch but no voltage out after testing with techlines asssistance. qouted cx for replacement switch 475.52 total. collected 120 service call by cc. cx will call to pay remaining balance of 355.52 and order part if they decide to repair the unit. job complete"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Germantown, MD 20876
Justin S.
Job Details: 05/16/2022
the cx says the unit is not drying in a cycle but takes 2-3 cycles. found the unit is spinning and heating. cant feel the duct heating up. found the unit has no arflow out of the duct. removed the duct and lots of air flow. the cx needs to have their ducts cleaned
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Clarksburg, MD 20871
Justin S.
Job Details: 05/16/2022
cx says the unit is not drying the dishes. cx isnt here but son and grandma is but she doesnt speak english and he doesnt know which cycle they use. showed the son that they must use a cycle with heated dry and can upgrade to extended heated dry. cx is not using rinse aid so infomed the son they must also use that if they want the dishes to be dry. the unit is now good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Chesapeake, VA 23321
Branden R.
Job Details: 05/16/2022
"cx under impresstion unit has warrenty , advised cx no warrenty at all on unit , unit is a 2017, and will owe service call no including parts or labor , cx refused service at this time ."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Dover, PA 17315
Bernard M.
Job Details: 05/16/2022
"Cx complaint the unit leaks and doesn't drain. Entered diag and found error codes F8E4 float switch,F9E1 drain fault, and F7E1 motor fault. Cx had water in tub and could see slight drip coming from sump assembly. Replaced assembly and while running test the unit wouldn't drain. Disconnected from assembly and found no damaged wires. Drain fault motor still flashed. Ordering pump and control, once parts are in contact cx to reschedule.; ordrng 1 W11412291 (drain pump) and 1 W11505998 (control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hanover, PA 17331
Sal R.
Job Details: 05/16/2022
"CX complai nt is that the tuni is leaking. I folund that the the unti is leaking form the sumo & motor . I am orderign 1 S & M (W11416362). Once the poart is avalible, polease have someone from the office call to set a reutn date.; ordrng 1 W11416362 (sump & motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Williamsburg, VA 23185
Lucas R.
Job Details: 05/16/2022
"upon arrival spoke with deborah at tradecare, advised to proceed with 6/1/21 dop sr7733650193, cx complaint cloths not clean, checked unit found actuator unseated from cam, replaced actuator, calibrated, tested, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Knoxville, MD 21758
Ricky E.
Job Details: 05/16/2022
"rplaced the element with the rewrk kit, verified operation, unit ks ok.."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Adelphi, MD 20783
Roberto I.
Job Details: 05/16/2022
"Call must to be rescheduled and cx must to defrost the unit. I was unable to pull out the ice bin, it is all frozen. Cx will call back. I did not charg today since I was not able to do anything."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Edgewater, MD 21037
Kevin P.
Job Details: 05/16/2022
"installed new valve assembly, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Clarksburg, MD 20841
Justin S.
Job Details: 05/16/2022
"cx says the unit is pulling water in from the sink to the dishwasher and the unit is leaking from the left side of the door. showed me a pic of a lot of suds on the floor. the unit has a high loop to the top of the bottom of the sink already installed(pic). found a f6e4(open float) error code in memory. ran the automatic test cycle and the unit is filling, washing, draining and heating good without any error codes but has a ton of suds in it(pic). found the cx has been using dish soap(pic) not dishwasher soap. instructed cx to clean the unit before using it to removed excess soap and suds. called tech support and spoke with a travis. file number 7733666896. no parts needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Triangle, VA 22172
Demonte S.
Job Details: 05/16/2022
Installed the Thermistor. Tested the unit. Unit is starting to Cool.
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS1
Near Williamsburg, VA 23185
Lucas R.
Job Details: 05/16/2022
"cx complaint clock shuts on and off, checked unit found L1 prong on terminal block seperated from block, replaced block, repaired wire, tested, unit working as designed.; ordrng 2 3400029 (nut)s, used 2 3400029 (nut) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2572VEW00
Near Williamsburg, VA 23188
Lucas R.
Job Details: 05/16/2022
"cx complaint ice door moldy, checked unit found mildew on ice door, unit needs kit, cx paid in full. 33 at tribles.; ordrng 1 W10823377 (ice door kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Fairfax, VA 22030
Jason A.
Job Details: 05/16/2022
CX complaint FRIDGE not making ice. Replaced control & test 120 & test 97. Advised CX wait 24hrs for ice to start > JJ
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Columbia, MD 21046
Robert L.
Job Details: 05/16/2022
"installed updated heater per TSP and S-17304, ran diagnostics, tested all ops ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Dunn Loring, VA 22027
Christian C.
Job Details: 05/16/2022
Cx complaint RC door hinge was moving when using door. Inspected unit found hinge screws loose. Secured screws and adjusted height of door. Checked with cx and door is now good. Unit is working as designed.
We serviced a
MAYTAG DISHWASHER
Model MDBTT60AWW
Near North Potomac, MD 20878
Julian H.
Job Details: 05/16/2022
CX complaint about unit not working properly inspected and found that it will do just random things when keys are pressed control panel only available in black confirmed power 120vac and properly connected problem with control as well made a quote and Cx decided not to proceed PAID FOR SVC CALL ONLY; ordrng 1 12002709 (board control) and 1 6-919844 (panel-cntl blk)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Lexington Park, MD 20653
Robert A.
Job Details: 05/16/2022
"Cx complaint that the unit is not making ice. I inspected the unit to confirm the complaint. I found the unit is cooling fine and the water dispenses fine as well. The IM is getting voltage because the ice box fan is running, however the IM is not harvesting at all. The unit will need a new IM to resolve the issue. I'm ordering the part for the return visit.; ordrng 1 W11548540 (IM assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lexington Park, MD 20653
Robert A.
Job Details: 05/16/2022
Cx complaint that the unit not completing cycle. I inspected the unit to confirm the complaint. I found the cold side has low pressure. I checked the water valve connectors and the cold side connector was loose. I secured the connector and cleared the debris from the water lines again. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Odenton, MD 21113
Eric W.
Job Details: 05/16/2022
cx complant of unit giveing over suds inspected unit found no sudds in unit unit will need new control; ordrng 1 W11543998 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Suffolk, VA 23435
Zachery R.
Job Details: 05/16/2022
"cx complaint unit not making ice, also leds in rc and fc are not illuminating. checked unit, unit displayed e2 motor lost home position. ran test 57. icemaker not harvesting, come to find wires to icemaker not seated properly. reseated wires, IM and leds are working. unit working as designed. advised cx to wait 24 hours for ice production."
We serviced a
MAYTAG O.T.R MICROWAVE
Model MMV4207JZ0
Near Virginia Beach, VA 23455
Carl A.
Job Details: 05/16/2022
"cx complaint of unit heating intermittinly,checked unit to find unit completely dead.checked power comming in but nothing going out determind that board and inter lock switches will be needed for repairs break down as follows 1/w11391718,1/w11182141,1/w1182140,service call break down as follows service call 120.00parts 194.14shipping 15.00labor 110.00sub total 439.14tax 11.65grand total 450.79deposit 450.79; ordrng 1 W11391718 (Pcba, Appliance Control Unit)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Washington, DC 20010
Shawn D.
Job Details: 05/16/2022
arrived noticed unit is way newer than the serial number on ticket. found wrong midel and serial in ticket for unit and its the wrong disepnser ordered. unit needs disepnser door part only cost a little more and infomred cx on return he might owe 10 bucks or so and understands. ordering correct parrt for return; ordrng 1 W10888684 (cover 66.48)
We serviced a
WHIRLPOOL RANGE
Model JGS9900CDB00
Near Parkville, MD 21234
Alexander D.
Job Details: 05/16/2022
"arrived to replace gas valve but wanted to rediagnose cause sounds more like ignitor issue. found neither bake or broil ignitor glowing, both getting 0v. valve getting 0v also. called MR and was advised to check connections at control found blue and red connectors reversed, pic saved. corrected connections at control and both ignitors now getting 120v, broil is igniting burner but bake isnt glowing, 0A. bake ignitor tests OL. MR said office waived cost of gas valve so ignitor should be waived also. ordering bake ignitor, 10+@ tribles. scheduled return visit for 5/20. marking gas valve as will use on return in case needed but install ignitor first; ordrng 1 WP7432P14360 (bake ignitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Centreville, MD 21617
Jonathon C.
Job Details: 05/16/2022
"replaced heater per special project. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Chester, MD 21619
Jonathon C.
Job Details: 05/16/2022
"cx complaint, dishwasher not cleaning dishes. replaced parts per prior diag. found new sump defective. re-ordering sump. cx requested to be resched for as soon as possible. spoke to parts specialist and resched for wed 5/18; ordrng 1 W11085683 (pump&motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Clinton, MD 20735
Shane B.
Job Details: 05/16/2022
"complaint is unit not washing well and not enough water. unit has no error codes saved, completed service cycle with no issues. i asked if unit was calibrated when it was delivered. cx said installers did not run the unit at all, just plugged it in and left. i ran calibration cycle. advised cx on how unit works/cycle selection and detergent use. she understands unit better now. unit is working as designed."
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Washington, DC 20007
Shawn D.
Job Details: 05/16/2022
installed control and dispesner to find unit will now not turn on. reinstalled old control and unit turns right on new control came bad. reordering control for return 2 tech job stacked washer; ordrng 1 W11322884 (control) and 1 2techjob (2 tech job)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Baltimore, MD 21205
Shane M.
Job Details: 05/16/2022
cx complaint the unit randomally filling with water & not draining. after inspecting the unit i 0v at wall out let. GFI at breaker keeps poping. after 4th try. wall out holds power. 120v. found NO ERRORs stored. i tried test cycle 3 tries. passed each time. cx finally mentioned unit filling randomally with water when she isnt around. i couldnt duplicate that issue. i called safety SR7733646599.. ordering water valve & bring back control board. turnn power off to unit. turned water off to unit. advised cx DO NOT USE machine until parts are changed.; ordrng 1 W11038689 (water valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Colonial Beach, VA 22443
Thomas B.
Job Details: 05/16/2022
Cx complaint unit is not working properly inspected unit removed and replaced the heating element per service pointer tested and inspected for proper use unit now functions normally
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Stafford, VA 22554
Thomas B.
Job Details: 05/16/2022
Cx complaint unit is not working properly inspected unit removed and replaced the heating element per service pointer tested and inspected for proper use unit now functions normally
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Suffolk, VA 23435
Branden R.
Job Details: 05/16/2022
damaged tub will have to reorder .; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Suffolk, VA 23434
Zachery R.
Job Details: 05/16/2022
"cx complaint unit has ton of moisture build up on lid and console. unit is installed properly. water supply lines are good connected to correct inlet valve. water heater set at 120 degrees. spoke with senior tech, was advised to call techline. called techline, spoke with andrew 7733666895 was advised not much can be done for this complaint, unit is functioning as designed, no fault codes after test cycle. provided to cx"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Suffolk, VA 23437
Zachery R.
Job Details: 05/16/2022
"cx complaint unit not completing cycles, checked unit. unit displaying f8e1, come to find wires not seated to valve. reseated wires to valve, ran test 12. unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Franklin, VA 23851
Zachery R.
Job Details: 05/16/2022
"replaced valves, tested, unit working as designed. advised cx if they dont have ice within 24-48 hours call back."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Suffolk, VA 23435
Zachery R.
Job Details: 05/16/2022
"cx complaint unit not cooling properly. checked temps. fc at 21 degress, rc at 63 degress. evap seems to be having defrost issue, thermistor reading 520k ohms while in ice build up, cleared frost build up with steamer, heater ohmed out at 126ohms. called techline spoke with steve 7733407372 was advised to replace thermistor, replaced thermistor, secured thermistor to evap with zip tie, advised cx to keep eye on temps, if unit does not cool properly contact whirlpool cx care with "
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near McLean, VA 22101
Christian C.
Job Details: 05/16/2022
Cx complaint unit is still making noise from previous visit. Inspected unit no errors. Ran through automatic cycle no issues. Ran through manual mode on both high and low spin and high and low aggitate. No abnormal sounds. Put in a couple sheets from cx. Wet sheets and ran through a drain and spin still no abnormal noises. Calibrated unit. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Dendron, VA 23839
Justin W.
Job Details: 05/16/2022
"cx complaint no spin and wet clothes. checked unt to find error codes f5e2, f8e3,f8e1. found cold water valve blocked by sediment removed and replaced valve. tested unit working as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYP03
Near Savage, MD 20763
Eric W.
Job Details: 05/16/2022
sr # 7733662835 cx complant of unit not cooling inspected unit found there is no frost patter on evaps found dye comming out of cabnet in ff side on the foam where suction and cap line are called tec line got sr #
We serviced a
JENNAIR REFRIGERATOR
Model JSC24C8EAM00
Near Oakton, VA 22124
Jason A.
Job Details: 05/16/2022
CX complaint FRIDGE not cooling. Replaced RC evap & compressor. Install UV drier & coupler. Check for leaks & run vac. Filled with 5.4 OZ R134. Good pressures & frost pattern. Good equalization. RC drain tube clogged. Clear bloackage & poured water to test > JJ
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Front Royal, VA 22630
Daniel J.
Job Details: 05/16/2022
unit not completing cycles found cold water valve blocked ordering clutch kit and belt also sounds like its slipping set up for anytime friday model NTW4516FW3; ordrng 1 W11210463 (water inlet) and 1 W11239857 (belt) and 1 W10721967 (clutch kit) and 1 W10919003 (puimp)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Ashland, VA 23005
Gill G.
Job Details: 05/16/2022
replaced heating element as per service pointer. tested. checked for leaks. unit is working as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Dendron, VA 23839
Justin W.
Job Details: 05/16/2022
replaced heater per service pointer. tested unit working as designed
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Brandywine, MD 20613
Shane B.
Job Details: 05/16/2022
installed all ordered parts and tested both ovens for cx. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Gettysburg, PA 17325
Andrew S.
Job Details: 05/16/2022
Cx complaint is that the unit is making a noise while the doors are closed. Upon arrival I was able to pin point the noise to the evap fan. I ran test 3 and when the damper was opening it was also loud. I am ordering the damper and fan motor and blade. Please contact cx when the parts are available to schedule a return visit.; ordrng 1 WPW10479155 (Damper) and 1 W11578030 (Fan Motor) and 1 WP67006337 (Fan Blade)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Baltimore, MD 21215
Keith H.
Job Details: 05/16/2022
cx complaint is a circle fell off machine inpsected unit and found the bellow clampo had fallen off i reinstalled clamp tested it unit is working now
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Beltsville, MD 20705
Roberto I.
Job Details: 05/16/2022
"Cx complaint washer shakes during spin.Ran test mode, found no errors. Tested suspension, found it weak and bouncy. Replaced suspension using pre id part. Ran manual spin, unit worked ok. Collected 311.90"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HT0
Near Columbia, MD 21044
Robert L.
Job Details: 05/16/2022
"cx complaint ligth burnt out and changed bulb but not wokring, found control triac shorted (see pic), replaced control and bulb, tested all ops ok"
We serviced a
JENNAIR DISHWASHER
Model JDB3600AWP2
Near Ellicott City, MD 21042
Robert L.
Job Details: 05/16/2022
"installed nw drain hoses and pump, rerouted drain in high loop, tested all ops ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Olney, MD 20832
Roberto I.
Job Details: 05/16/2022
"Cx complaint water leak from drain hose.Ran hre unit, comfirmed hole and water leak on drain hose. Replaced part using pre id, unit tested ok"
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Alexandria, VA 22306
Lloyd B.
Job Details: 05/16/2022
CX complained the unit did not operate correctly. Installed new drain pump and water valve and tested and it runs through diagnostics with no errors or leaks. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Manakin-Sabot, VA 23103
Jerod R.
Job Details: 05/16/2022
tested unit found unit has noise from gearcase ordered new case; ordrng 1 W11454734 (gearcase)
We serviced a
IKEA OVEN
Model IES900DS04
Near Norfolk, VA 23518
Carl A.
Job Details: 05/16/2022
"cx complaint of upper oven door locked,checked unit to find error code F5E1 door latch failed checked door lated to find it mechinal failed ordering parts needed for repairs; ordrng 1 W11166856 ( Lock, Rear Mount)"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Chesterfield, VA 23832
John P.
Job Details: 05/16/2022
CX will call to reschedule; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Martinsburg, WV 25405
Danny R.
Job Details: 05/16/2022
unit ui pelling up and touch panel not working will need theses as well; ordrng 1 W11460908 (panel) and 1 W11460962 (ui control)