We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Gaithersburg, MD 20878
Julian H.
Job Details: 05/17/2022
"replaced FC module and top gaskets working properly; ordrng 1 WP482338 (adhesive), used 1 wp482338 (white silicone) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB5969SDM1
Near Herndon, VA 20171
Demonte S.
Job Details: 05/17/2022
Inspected the unit. Found that the cx is saying that the Dishwasher Start button will not work. Checked the Start button. Found that the Start button is stuck down. Installed a new Console. Tested the unit. No leaks. Unit is working as Designed. Cx paid by Card. Cx is paid in full.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Frederick, MD 21702
Brian R.
Job Details: 05/17/2022
cx complaint is a squeaking sound when unit runs and at times the drum wont turn. unit is O-O-W and she knows. turned unit on and no sound and drum was still. belt not broke n motor was turning. unit will need parts. went over unit with cx.; ordrng 1 W10837240 (Idler Pulley 26.75) and 1 WPW10131172 (Belt 32.10)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Richmond, VA 23229
Jerod R.
Job Details: 05/17/2022
tested unit found unit had excessive suds advised customer of soap use and clean washer cycle
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Fairfax Station, VA 22039
Jason A.
Job Details: 05/17/2022
CX complaint FRIDGE not cooling. Cut into system & no freon in unit. Replaced RC evap & install UV drier & coupler. Check for leaks & run vac. Cant get vac to drop below 15psi. Attempted to blow thru unit - possible clog & ran vac again. 17psi. Filled with 5.50 OZ R134. Very weak frost pattern. Ran test 4 & test 5 100%. See SDpics. Evacuated freon & ran vac again. Same weak frost pattern. Will need to check for seal syste clog at 3way valve. Evap cover W11256332 not used. Needs to issue refund > JJ; ordrng 1 WPW10143759 (dryer UV) and 1 W11575003 (3way valve) and 23 W11506635 (coupler)s
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Potomac, MD 20854
Roberto I.
Job Details: 05/17/2022
"CX complaint no diplay.Confirmed complaint, power supply ok, coocktop working ok. Removed console, confirmed 120V supplied to the control. Reconnected P1, display turned on and oven worked. Possible issue with control, cx asked me to replace control anyway. Ordering control board W11310915. Collected 469.21 (Paid in full, svc 90 for 2nd unit). Return visit 5/20/22; ordrng 1 W11310915 (control board)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pasadena, MD 21122
Kevin P.
Job Details: 05/17/2022
"cx complaint unit is leaving clothessoaked every load not spinning out properly, found an error for motor unable to reach target speed. checked unit for balance and level and verified waters hooked up correctly, then ran a full load of towels and a little bit of clothing than i loaded to make sure it was even and not overloaded. cycle completed properly spinning the clothes thoroughly and not giving any error codes. unit tests good at this time. job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Chesapeake, VA 23321
Zachery R.
Job Details: 05/17/2022
"replaced inlet tube and installed hose clamp, tested, no signs of any leaks, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS01FLSS6
Near West Springfield, VA 22152
Lloyd B.
Job Details: 05/17/2022
"Cx complained of a leak. Inspected the unit and could not duplicate the problem but, with the kickpanel removed, a water spot under and on the valve can be seen ( see sd pics). Unit needs new water valve; ordrng 1 WP8531669 (valve)"
We serviced a
WHIRLPOOL COOKTOP
Model WFG320M0BB2
Near Middle River, MD 21220
Shane M.
Job Details: 05/17/2022
installed both parts. unit working properly.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Madison, VA 22727
Eric F.
Job Details: 05/17/2022
"Cx refused service, states she has extended warranty, is going to have the call properly dispatched through warranty program."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Palmyra, VA 22963
Kyle A.
Job Details: 05/17/2022
Updated heater as per service notice.
We serviced a
JENNAIR MICROWAVE
Model JMW2430IL02
Near Alexandria, VA 22314
Eric W.
Job Details: 05/17/2022
installed new ui and tested unit unit now working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Virginia Beach, VA 23452
Carl A.
Job Details: 05/17/2022
try to fix unit wrong part sent as part missiing a port on board cx stated that they are getting a new unit per wirhlpool
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near West Fairview, PA 17025
Marc M.
Job Details: 05/17/2022
cx complant unit not proceeding thru cycle. inspected unti and found that the belt had slipped off of the pulley and motor assembly. was able to reattach belt and test unit. unit now checks good.
We serviced a
WHIRLPOOL OVEN
Model KEMS378SSS05
Near Columbia, MD 21044
Robert L.
Job Details: 05/17/2022
"part not sent , marked installed on 5/12, spoke to warehouse they have it, called cx and rescheduled for thurs 5/19 must be AM out of house by 1pm; ordrng 1 WPW10207398 (elmnt-bake)"
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Lorton, VA 22079
Carl R.
Job Details: 05/17/2022
Cx cancelled service call.
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Goldsboro, PA 17319
Marc M.
Job Details: 05/17/2022
installed parts and tested unit. unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Lebanon, VA 24266
Eric F.
Job Details: 05/17/2022
"Went to do install, unit is in municipal building and someone plugged it back in, unit covered in ice on rear. Spoke with maintenance, unit to be unplugged and left open to thaw until I can return on thursday. Will use parts on return.; schdld next appmnt for 5/19 THU !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Chester, VA 23831
Chris B.
Job Details: 05/17/2022
cx complaint unit will not defrost inspected unit found evap therm at 0 degrees and 85 ohms threw heater at brown and white on harness unit needs control W11546690 apon leaving found crack in rc floor of cabinet cx noticed took pic of crack..... when defrosting evap had floor of fc covered in towels called tech line robert stated use liner repair kit 8212572 robert from tech line 7733671905; ordrng 1 W11546690 (control) and 1 8212572 (epoxy repair liner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Virginia Beach, VA 23455
Carl A.
Job Details: 05/17/2022
"cx complaint of unit not cooling,checked unit to find that unit has eith low charge or leak in system as found ice ball in right hand coner of unit behind eveparator cx only owes for service call as the rest is cover under entitlments; ordrng 1 W10836706 (Refrigerator Evaporator) and 1 W11092625 (Refrigerator Compressor) and 1 wpw10143759 (die dryer) and 1 w10913906 (coupler) and 1 4387444 (evap repair kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS00
Near McLean, VA 22102
Jason A.
Job Details: 05/17/2022
"CX complaint FRIDGE Left UPR hinge separated & door not closing properly. Verified complaint & found 4 LEDs are out - 2 upr RC & 2 FC. Replaced hinge & hinge shim kit per TSPW11170909B from van stock. LEDs should be covered under TSP W11606409 & S84638 because the LEDs in this fridge is the same that is used byt 2017 to 2022 FRIDGES. Called techline & bus partners to try to get parts & labor covered but was declined. CX will call KA to try & get parts covered. If Parts extension issued order LEDs > JJW11416733 extension LEFT; ordrng 1 W11171640 (shim-hinge KIT, JJ/VS 12.15) and 1 W11416733 (EXTENSION, JJ/VS 40.42) and 4 W11462342 (led 33.68)s and 10 W11484836 (led module 19.26)s"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Hagerstown, MD 21742
Danny R.
Job Details: 05/17/2022
unit making a bad noise i inslalled splutch and actuator and still making noise will need gear case; ordrng 1 W11454741 (gear case)
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ00
Near Columbia, MD 21044
Robert L.
Job Details: 05/17/2022
"cx complaint freezer and upper LEDs out, replaced freezer LED from truck stock per TSP W11460554, all lights returned, tested all ops ok, parts and labor covered under s-191AQ, reordering for truck stock; ordrng 1 W11601310 (LED white), used 1 W11601310 (LED white) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Frederick, MD 21702
Brian R.
Job Details: 05/17/2022
builder said door came with crease in it. home not lived in yet. unit cools well and runs good. FF left door damagede. will order new door and when builder gets it he will call to sxhedule.; ordrng 1 W11518736 (FF Left Door Stainless)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Ashburn, VA 20148
Demonte S.
Job Details: 05/17/2022
Arrived at the cx house knocked / Ring Doorbell. Cx then came on the Ring Doorbell. Cx states that they called whirlpool because the Dishwasher isn't at this address. The dishwasher is in North Carolina somewhere. Cx states no services whirlpool down there in the area that the Dishwasher is located.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Hanover, PA 17331
Sal R.
Job Details: 05/17/2022
"CX complaint is that the untin is making a loud noise during opperation. CX informed me thatb she is a retiured Audiologist and that the unit is making noise is excess od 39 desipliepls. I entered diag and foun d no error codes. I inspected the sound inselation and fou nd it all to be inplace. Unit is installed on a platform 8' above the floor with 5 1/2 ' of open space under the unit witch can cause a echo. I called WP Tech Line to document , please see SR #773368074. CX informed em that she will continue to call in until the unit is replaced by Kitchenaid."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Richmond, VA 23234
Joseph D.
Job Details: 05/17/2022
replaced compressor drier and evap. unit working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Harrisburg, PA 17110
Marc M.
Job Details: 05/17/2022
installed compressor and filter drier and pulled unit into 30 inch vacuum. unit held vacuum with no leaks. charged unit with 134a and tested. unit developed full frost pattern at evap. unit now checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Richmond, VA 23225
Joseph D.
Job Details: 05/17/2022
"replaced heater, melted line. confirmed icemaker could fill. temp good. working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Glenn Dale, MD 20769
Mitchell H.
Job Details: 05/17/2022
cx complaint unit is not ocoling well again. inspected unit and found ice built up heavy again. took off evap cover and started to thaw all ice away. heater tested at 83ohms. should be good there. tested thermister and got OL same as last tech. replaced harness ordered from last tech just incase. and well be ordering a new thermister. part in stock cx requested monday so scheduling accordingly. i steamed basically all ice in freezer section so should hopefully cool well enough until next visit.; ordrng 1 WPW10384183 (thermister)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Clarksburg, MD
Julian H.
Job Details: 05/17/2022
replaced parts and all burners working properly
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Spring Grove, PA 17362
Bernard M.
Job Details: 05/17/2022
"Cx complaint unit doesn't start. Inspected unit, accessed junction box and found the unit experienced thermal event. Wires on both ends are damaged. Informed cx to have licensed electrician come out and repair wiring leading back to breaker. Requesting a 2 call count for safety reasons and the amount of parts that need to be repaired and replaced. Ordering necessary parts, once all are in contact cx to reschedule; ordrng 1 W11573809 (terminal block) and 2 WP3378128 (washer)s and 2 WP3400014 (screws)s and 1 W11226744 (coverbox) and 1 W11568793 (harness)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Boyds, MD 20841
Julian H.
Job Details: 05/17/2022
replaced burner heads and working
We serviced a
WHIRLPOOL OVEN
Model KODC304ESS01
Near Gettysburg, PA 17325
Andrew S.
Job Details: 05/17/2022
"Cx complaint is that the unit will shut off mid bake and hhas an issue with the touchpanel not accepting touches correctly all the time. Upon arrival I was able to enter into diag mode and found an F2E1. I cleared the code and the unit completed the test but the code persisted. I then started a bake cycle and found that the unti completely shut off and the the cycle canceled. It then came back on but the cycle did not restart. I am ordering the control, touch control and will use the membrane on return as well as the temp sensor if need. Please contact the cx when the parts are available to schedule the return visit.; ordrng 1 WPW10721210 (Control) and 1 WPW10752316 (Control Touch panel)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Glen Arm, MD 21057
Neil H.
Job Details: 05/17/2022
cx complaint lights replaced led all lights on checked good; ordrng 1 w11462342 (module)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near York, PA 17408
Sal R.
Job Details: 05/17/2022
"WO initaiated service call. Per Technical Service Pointer #: W11540964, I was able to access and replace the heating element . Unit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Clifton, VA 20124
Robert W.
Job Details: 05/17/2022
CX Complaint is the Display wont work and unit shut down. Inspected unit and found unit has good power and is cooling display button not responding properly. Cycled power and tested unit still cooling properly display not working like it should. Ordering UI and will use control on return.; ordrng 1 W11387387 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near East Berlin, PA 17316
Andrew S.
Job Details: 05/17/2022
Cx complaint is that the unit is not cooling properly. Upon arrival I found that the cx had a fridge thermometer in it and it was reading 43. I checked the fridge temp with my thermocoupler and found that the temp was 38 degrees. I found a small piece of foam in the opening vent for the RC. I removed the foam and found that the auir flow is now not restricted. Unit is now functioning as inteded. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Germantown, MD 20874
Julian H.
Job Details: 05/17/2022
elw PROGRAM 2YR WARRANTYCX complaint about unit giving an error F2E2 misscomm between ui and control confirmed proper power to control 120vac need ui and control; ordrng 1 W11306302 (cntrl-elec) and 1 W11402115 (ui)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Virginia Beach, VA 23451
Carl A.
Job Details: 05/17/2022
"cx complaint of unit leaking water,checked unit to find that the back of unit has seams that is leaking from were it appears to have been crush on install cx was not at residence full time yet to notice issue pior to now ordering parts for repairs; ordrng 1 W11409866 (Tub Assembly (includes Gasket)) and 1 W11559689 ( DOOR-INNER) and 2 labors"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Manassas, VA 20109
Daniel J.
Job Details: 05/17/2022
installed heating element removed old one tested no faultsa no leaks reinstalled dishwasher
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Strasburg, VA 22657
Ezra M.
Job Details: 05/17/2022
"installed parts, calibrated unit, advised cust needs something under front feet (advised rubber washing machine levelers/ vibration pads) to level unit. leveled as much as possible, still leaning far forward, tub almost touching front of unit."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Alexandria, VA 22312
Eric W.
Job Details: 05/17/2022
cx cmplant of rear cover bent and water line is bent inspected unit found rear pannel bent and water line bent over removed rear pannel and straighted up water line is good only a small bend in line unit not installed yet still in wraper from wp
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Chesapeake, VA 23323
Zachery R.
Job Details: 05/17/2022
"cx complaint unit not completing cycles, chekced un it, unit displaying f5e2, f2e1. cleared codes, found small zip tie blocking lid lock, not allowing lid to lock. also come to find drain hose about 12 inches down drain spout. properly secured drain hose. calibrated and tested, unit working as designed. advised cx ticket open for 30 days. cx paid 120 service call"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rosedale, MD 21237
Shane M.
Job Details: 05/17/2022
installed both parts. unit working proeperly.
We serviced a
AMANA DRYER
Model NED4655EW
Near Woodbridge, VA 22192
Thomas B.
Job Details: 05/17/2022
Unable to locate talked to rtm states unit may have been returned or sold for parts states unit has been removed from system closing ticket
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rosedale, MD 21237
Shane M.
Job Details: 05/17/2022
no errors in system. found tight suspension. found waterlines smacking against cabient. used zipties to hold lines away from unit. unit working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Pasadena, MD 21122
Kevin P.
Job Details: 05/17/2022
"installed new control and same result power from control is good 116 vac with no load but voltage drops to nothing when wash motor is plugged in, re-ordering control as it could be a bad board right out of the box or the sump could have killed it. advised cx we will want to repklace sump assembly and control together on return visit marking sump to be used on return and made cx aware of additional cost 249.98 sump, 15 shipping, and 15 tax =279.98 total. cx authorized repair while on a zoom meeting and will pay the remaining balance on return. returning tech install both sump and control at the same time and collect 279.98 balance; ordrng 1 W11305293 (cntrl-elec)"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Washington, DC 20003
Ricardo S.
Job Details: 05/17/2022
"the client complains that the washer machine stops when the timer read 12 minutes, so i run a quick wash with some clothes, then i go to check another units then come back and washer machine works fine, the timer read 4 minutes then the washer finish the cycle . unit working ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pikesville, MD 21208
Keith H.
Job Details: 05/17/2022
ordering damper as i noticed the the water line freezes jus above icemaker area; ordrng 1 WPW10196393 (damper control assy)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Palmyra, VA 22963
Kyle A.
Job Details: 05/17/2022
Updated heater as per service notice.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Bladensburg, MD 20710
Mitchell H.
Job Details: 05/17/2022
cx complaint unit not cooling at all now. inspected unit and found unit turned off. plugged it in and compressor turned on right away and was grinding/buzzing for 5-10 seconds and tripped. units compressor is bad. i would imagine this was the original issue on first call. ordering compressor and couplers. for a 2 ct SS job on return; ordrng 1 W11370574 (compressor) and 1 W11490399 (drier) and 1 W11401413 (coupler) and 1 W11504420 (coupler) and 1 W11506623 (coupler) and 1 W11401409 (coupler)
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Fallston, MD 21047
Neil H.
Job Details: 05/17/2022
cx complaint unit leaking and damaged the floor and the ceiling in basment found the inlet valve leaking slow cx going to call i took pics of leaking and the floors and ceiling
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Chesapeake Beach, MD 20732
Shawn D.
Job Details: 05/17/2022
replaced ui and similar issue cooling is turned off now and ui will not respond so put old one back in and that one says po and blinks and will not respond. so put new on back in and notcied ice disepsner button not working seems to be stuck on. removed ice pad and took it apart to find the control on the pad was not inpalce so fixed that and put unit back together and tested ui now responds great and water and ice dispenses. i legit had to take pad apart and could have damaged the life of it so ordering new ice pad to prevent a call back on the pad; ordrng 1 WPW10353848 (ice pad)
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Richmond, VA 23220
Joseph D.
Job Details: 05/17/2022
helped bc
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Silver Spring, MD 20901
Shawn D.
Job Details: 05/17/2022
checked over unit did find oily line on compressor but first tech said he had issue with it sealing. i can confirm if its leaking or not or where and this is lockring so i would need a new compressor to fix it if leaking or nitrogen to flush system then mabe braze it in. i recovered freon seemed really full or maybe is sucking in air. i vacumed unit ddown and held vacume then filled to 2.4 oz of r600 and started cooling. told cx to call us back tomorrow if unit does not freeze.
We serviced a
JENNAIR MICROWAVE
Model JMC2430IM03
Near Richmond, VA 23225
Joseph D.
Job Details: 05/17/2022
adjusted door to shut properly. unit working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Silver Spring, MD 20906
Shawn D.
Job Details: 05/17/2022
opened system to find no freon in the system. looked over unit some and cant cnfimr where leak is i need nitrogen to fill the system. ordering evapporator incase its leaking form there with couplers as well as the water tray in back due to being cracked and will leak called techline and documented issue joel 7733676861; ordrng 1 W11394622 (evaporator) and 1 W11504423 (coupler) and 1 W11506620 (coupler) and 1 W11225184 (coupler) and 1 W11504419 (coupler) and 1 W11506620 (coupler) and 1 W11225184 (coupler) and 1 W10913906 (coupler) and 1 nitrogen (nitrogen) and 1 s.s.techonly (s.s. tech only) and 1 3countjob (3 count job) and 1 W11485302 (tray water)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Timonium, MD 21093
Keith H.
Job Details: 05/17/2022
cx complaint is door falls inspected unti and found the hinges shot and unit needs new heater per servcie bullentin; ordrng 1 W11573702 (hinge right) and 1 W11537778 (heater)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chesapeake, VA 23323
Zachery R.
Job Details: 05/17/2022
"cx complaint unit constantly beeping. checked unit, unit displayed f8e4 float switch open. checked float switch, float switch tray full of water, removed water, tested, water is leaking from heater bushings. motor is shorted due to water leaking from bushings onto motor electrical connections S17304 covers parts and labor if issue is caused by heater. ordering sump and heater to complete repair. cx paid 120 service call.; ordrng 1 W11416362 (pump) and 1 W11537778 (heater)"
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DS02
Near Baltimore, MD 21209
Keith H.
Job Details: 05/17/2022
replaced console tested oven and mw nboth working
We serviced a
WHIRLPOOL WASHER
Model MWTW7800XW0
Near Suffolk, VA 23434
Zachery R.
Job Details: 05/17/2022
"cx complaint unit displaying UL. checked unit. come to find tons of oil leaking from bearing spraying all over the floor and inside cabinet. quoted cx, cx unsure for repair atm. advised ticket is open for 30 days, cx paid 90 service call"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near ,
Danny R.
Job Details: 05/17/2022
installed partsa checksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Frederick, MD 21702
Brian R.
Job Details: 05/17/2022
replaced parts needed and now cx has ice out door. rest of unit checks. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Hagerstown, MD 21740
Danny R.
Job Details: 05/17/2022
installed parts checks ok
We serviced a
N/A N/A
Model n/a
Near Harrisburg, PA 17110
Marc M.
Job Details: 05/17/2022
"arrived at cx home and cx cancelled call, stating that the ahs contract required one service company to service both the wp microwave and Ge refrigerator."
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Potomac, MD 20854
Roberto I.
Job Details: 05/17/2022
"Cx complaint noise and vibration during cycle. Tested unit, confirmed noise/vibration from blower. Removed front, found heavy lint build up on blower wheel. Removed lint and reassembled unit. Ran a test cycle, the unit worked as designed. Collected 120"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Moyock, NC 27958
Austin D.
Job Details: 05/17/2022
cx complaint the unit is not cooling without being noisy. checked the unit and did find the unit to be noisy coming from the freezer section. ordering control and sensor due to issue still with defrost. unit needs a new fan motor and ice maker as well since they are more noisy then normal. will return when all parts come in.; ordrng 1 W11524469 (control) and 1 WPW10464769 (housing) and 1 W10593588 (overlay) and 1 WPW10128551 (fan motor) and 1 WP2169142 (fan blade) and 1 12002355 (tewmp sensor) and 1 W11556926 (ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Richmond, VA 23233
Jerod R.
Job Details: 05/17/2022
"tested unit ound unit detergent pump is activating and sensor is showing detergent leaving despenser , adjusted front feet to see if it is the issue but unit is working as designed"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Chesapeake, VA 23322
Austin D.
Job Details: 05/17/2022
cx complaint the unit is showing an error code f2e2. checked the unit and found that the UI has failed. ordering a new ui and harness to resolve the issue. control just incase.; ordrng 1 W11478526 (UI) and 1 W11596129 (UI harness) and 1 W11419171 (main control)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Yorkana, PA 17406
Bernard M.
Job Details: 05/17/2022
"replaced all parts with assist from DB, ran auto test and unit completed test without issues and all water was removed. Unit checks good"
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Bryans Road, MD 20616
Robert A.
Job Details: 05/17/2022
Cx complaint that the unit is not reaching the set temp in preheating. I inspected the unit and confirmed the complaint. I found multiple F8E0 error codes. I tried to preheat it at 350degrees but it did not successfully reach the temp. The unit will need new blower fans and controls to resolve the issue.; ordrng 1 W11261164 (control w/o power) and 1 W11248652 (blower)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Lebanon, PA 17046
Justin L.
Job Details: 05/17/2022
cx complaint while washing a queen size mattress pad that the unit smelled like something was burning. was able to access unit and verified proper voltage. plugged unit in and cancelled the cycle and it emptied out the water. checked under unit and found no issues. ran drain and spin and spun out cover. checked diagnostic and found no saved codes. contacted techline and 7733676078 contacted saftey team as well 7733659318 no further work needed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Carlisle, PA 17015
Fred G.
Job Details: 05/17/2022
i was able to access unit and replaced the heating element - sp w11540964. tested unit for leaks and now unit checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Reinholds, PA 17569
Justin L.
Job Details: 05/17/2022
as per previous visit was able to access unit and replace parts. tested unit and unit now checks good no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near East Berlin, PA 17316
Andrew S.
Job Details: 05/17/2022
Cx complaint is that the unit is not cooling in either section. Upon arrival I found that the unit was unplugged. I then Plugged the unit in and found that all of the fans were working and the compressor was working as well. I noticed that the drier had been changed and had a uv dye dryer installed. I used my UV light and found dye in the drip pan. I informed the cx that the unit will need a Sealed system repair. I quoted the cx for the cost of the repair and that the RC evap is showing that it is NLA. Cx paid the service call but will not be going thru with the repair. Job complete
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Taylors Island, MD 21669
Emmanuel R.
Job Details: 05/17/2022
"Cs convection fan is making a noise, I found the noise coming from the convection fan cover inside the oven. I secured and adjusted the cover. No more noise coming from fan. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Seaford, DE 19973
Michael E.
Job Details: 05/17/2022
Replaced RC door shelf as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Annandale, VA 22003
Lloyd B.
Job Details: 05/17/2022
Cx complained water would drip from the dispenser and the ice would continue to dispense. Coiuld not duplicate the water because the cx is having water work done but it sounds as the switches are sticking. Unit needs new ice door; ordrng 1 W11423781 (ice door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Ellicott City, MD 21042
Robert L.
Job Details: 05/17/2022
"cx complaint went away for a week and water /ice stopped, over weekend while having doors open, water returned, reservior freezing, found gaps at top of foam evap cover leaking air onto reservior, sealed air tower with permagum, tested all ops ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Woodbridge, VA 22192
Thomas B.
Job Details: 05/17/2022
Unable to locate talked to rtm states unit may have been returned or sold for parts states unit has been removed from system closing ticket
We serviced a
WHIRLPOOL STACKABLE
Model WETLV27HW0
Near Silver Spring, MD 20910
Samuel R.
Job Details: 05/17/2022
motor was not needed.end finding capitcator went bad.unit will need a capicator and brake.cx will need to be refunded the diffrence of 58.32 W10721967 100 tribles W10913953 100 tribles W11158830 44 tribles; ordrng 1 W11158830 (capicator) and 1 W10913953 (acuator) and 1 W10721967 (clutch)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Culpeper, VA 22701
Thomas B.
Job Details: 05/17/2022
Did not make it to this store today will revisit; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED7300XW0
Near Suffolk, VA 23434
Zachery R.
Job Details: 05/17/2022
"cx complaint unit displaying af. checked unit, come to find belt slipped off blower wheel, reseated belt, tested, unit working as designed. advised cx to have vents cleaned. cx paid 120 service call cash. advised ticket is open for 30 days."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Sterling, VA 20165
Christian C.
Job Details: 05/17/2022
Installed all parts. Unit is working as designed.
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE01
Near Manakin-Sabot, VA 23103
Jerod R.
Job Details: 05/17/2022
"tested unit found unit had no water in filter ,unit has a isolation valve and intlet which are linked together and valve has to be energized by the board in order to allow water in the system ordered new board and valve; ordrng 1 W11225845 (valve) and 1 WPW10739408 (cntrl-elec) and 1 WPW10739408 (cntrl-elec)"
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0AS01
Near Sterling, VA 20165
Christian C.
Job Details: 05/17/2022
Cx complaint unit upper oven door is shattered. Inspected unit upper oven door glass is shattered. Called safety 7733638821 Cx would like door to be shipped to them for them to inspect. Cx owes labor on return.; ordrng 1 W10577911 (upper oven outer door)
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM00
Near Georgetown, DE 19947
Michael E.
Job Details: 05/17/2022
"CX complaint: no cool. Tested and verified complaint. Unit was off for a few days. No frost pattern. ).3, 0.3 on amp draw. Sock stuck in condenser fan. Cleared sock.Called TF and am ordering compressor, dye drier and coupler and SS tech 2 count per TF. Cannot reschedule due to SS tech needed.; ordrng 1 WPW10507886 (compressor) and 1 W11506635 (coupler) and 1 10143759 (drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCS25INSS00
Near Great Falls, VA 22066
Christian C.
Job Details: 05/17/2022
Cx complaint ice maker does not work. Inspected unit jumped t and h on ice maker and motor does not rotate. Installed ice maker jumped t and h and ice maker filled with water. Cx paid in full.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Virginia Beach, VA 23451
Carl A.
Job Details: 05/17/2022
"cx complaint of unit not cooling checked unit to find that the compressor is locked up as homed out and checked for conuity found compressor to be open ordering parts needed for repairs; ordrng 1 W11411956 ( Condenser) and 1 R600 and 2 W11504445 (5/4 Nr Ms 00 (3-way Valve To Drier))s and 2 W11504431 (7/5 Nr Ms 00)s and 1 W11578027 (Assembly, Evaporator) and 2 W11506620 (8 Nk Al 00)s and 2 W11504450 ( 4/1.8 Nr Ms 00)s and 1 W11109499 (Refrigerator Drier) and 2 W11504445 (5/4 Nr Ms 00)s and 2 W11504447 ( 5/1.8 Nr Ms 00)s and 1 W11574734 ( Compressor) and 2 7/5NrMs00 ((suction Line To Condenser))s and 1 W11504415 ( COUPLER) and 2 W1s"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Charlottesville, VA 22903
Kyle A.
Job Details: 05/17/2022
Cx complaint of unit not washing. Did confirm motor has open winding and will need to be replaced.; ordrng 1 W10890624 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXR2
Near Chevy Chase, MD 20815
Samuel R.
Job Details: 05/17/2022
cx complaint unit id leaking.insoected unti and found traces of water coming from under door.found bellow not to make a proper seal.also all moldy.unit will need a new gasketcx paid in full WPW10237499 9 tribles; ordrng 1 WPW10237499 (bellow)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ12
Near Baltimore, MD 21239
Shane M.
Job Details: 05/17/2022
cx complaint the isnt dispensing water. found a defective water line fitting to unit. advised to have fitting replaced by installers.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rockville, MD 20852
Samuel R.
Job Details: 05/17/2022
cx complaint unit is making noise.inspected unti and found unit evap fan to be a little louder then usual.unit will need a evap fan motor and blade.W11559968 special order WP2169142 15 tribles; ordrng 1 WP2169142 (fan blade) and 1 W11559968 (evap fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSD2456GEB
Near Lancaster, PA 17601
Justin L.
Job Details: 05/17/2022
cx complaint unit not cooling properly. was able to access unit and found that there was ice build up on evap cover. using my steamer i was able to clear the ice and found unit not going into defrost and that previous repair from another company had failed ordering the necessary parts for repair andsetting return for Fri 5/20/22; ordrng 1 WP61006116 (defrost heater) and 1 WP68233-2 (defrost timer)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Sykesville, MD 21784
Justin S.
Job Details: 05/17/2022
the cx showed me the adjuster on the right side is broken and needs to be replaced.; ordrng 1 W10712395 (adjusters(37.36))
We serviced a
JENNAIR RANGE
Model JDR8895AAW
Near Chesapeake, VA 23322
Austin D.
Job Details: 05/17/2022
"cx complaint the unit is not heating properly on the front right burner. checked the unit and found that the burner head is filled with sut over the 16 years of use. therefore, the unit will need a new burner head. unit is running as desinged."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GS0
Near McLean, VA 22101
David J.
Job Details: 05/17/2022
CX complaint unit leaking. Found that drain pump hose is clogged and needs to be replaced. The line did not have a high loop and caused backfeeding into the drain pump. When running unit there were weird sounds coming from the pump assembly. Unit kept starting and then stopping to drain. Will need to replace control board as well. Once parts arrive will reschedule for next visit; ordrng 1 8269144a (Drain line) and 1 W11308811 (Control board)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Fallston, MD 21047
Neil H.
Job Details: 05/17/2022
replaced the heater per sp unit checked good.