We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Fredericksburg, VA 22405
Robert W.
Job Details: 10/13/2022
"CX Complaint is the drain is just running. Inspected unit and plugged unit up and drain pump is running waited for it to time out to be able to put unit in diag, Got unit in diag and unit has error long fill no fill. Checked pressure hose and its good not kink or broken valves are good did find drain hose in stand pipe to far fixed and tested unit is working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Fredericksburg, VA 22405
Robert W.
Job Details: 10/13/2022
"CX Complaint is the drain is just running. Inspected unit and plugged unit up and drain pump is running waited for it to time out to be able to put unit in diag, Got unit in diag and unit has error long fill no fill. Checked pressure hose and its good not kink or broken valves are good did find drain hose in stand pipe to far fixed and tested unit is working properly."
We serviced a
WHIRLPOOL OVEN
Model KEBC107KSS03
Near Potomac, MD 20854
Roberto I.
Job Details: 10/13/2022
"Cx complaint outer door and handle came out from the right side.Confirmed loose parts, screvs fell inside the door.Removed, unassembled and then properly reassembled door. Unit good to go. cllected $120 with check"
We serviced a
WHIRLPOOL OVEN
Model KEBC107KSS03
Near Potomac, MD 20854
Roberto I.
Job Details: 10/13/2022
"Cx complaint outer door and handle came out from the right side.Confirmed loose parts, screvs fell inside the door.Removed, unassembled and then properly reassembled door. Unit good to go. cllected $120 with check"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM02
Near Providence Forge, VA 23140
Chris B.
Job Details: 10/13/2022
cx comp right side rc door gasket will not seal insp unit conf cx comp replaced gasket seated to unit tested working as desighned
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM02
Near Providence Forge, VA 23140
Chris B.
Job Details: 10/13/2022
cx comp right side rc door gasket will not seal insp unit conf cx comp replaced gasket seated to unit tested working as desighned
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Charles City, VA 23030
Chris B.
Job Details: 10/13/2022
cx comp unit will not power on insp unit found wire not seated on control seated wire tested unit working as desighned
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Charles City, VA 23030
Chris B.
Job Details: 10/13/2022
cx comp unit will not power on insp unit found wire not seated on control seated wire tested unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Severna Park, MD 21146
Eric W.
Job Details: 10/13/2022
installled nw icemaker and cycled unit it moved and filled no noise
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Severna Park, MD 21146
Eric W.
Job Details: 10/13/2022
installled nw icemaker and cycled unit it moved and filled no noise
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Virginia Beach, VA 23452
Austin D.
Job Details: 10/13/2022
cx complaint the unit is making a loud nosie in operation. found an extra screw coming out of the pulley sheild. found no other issues with the unit and tested it in a high spin. unit is running as designdd.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Virginia Beach, VA 23452
Austin D.
Job Details: 10/13/2022
cx complaint the unit is making a loud nosie in operation. found an extra screw coming out of the pulley sheild. found no other issues with the unit and tested it in a high spin. unit is running as designdd.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Richmond, VA 23238
Jerod R.
Job Details: 10/13/2022
replaced ordered part and tested unit is now fully functional
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Richmond, VA 23238
Jerod R.
Job Details: 10/13/2022
replaced ordered part and tested unit is now fully functional
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Midlothian, VA 23113
Jonathon C.
Job Details: 10/13/2022
"cx complaint, unit leaking into the tub. inspected unit, verified complaint. found water leaking past valve. replaced valve from pre-id. tested unit, unit working as designed. job is complete. also noticed, cx has high water pressure, reccomended cx only open her valves part way to account for water pressure if issue persists."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Kearneysville, WV 25430
Danny R.
Job Details: 10/13/2022
installed parts checksok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Kearneysville, WV 25430
Danny R.
Job Details: 10/13/2022
installed parts checksok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Kearneysville, WV 25430
Danny R.
Job Details: 10/13/2022
installed parts checksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ04
Near McLean, VA 22102
Christian C.
Job Details: 10/13/2022
Cx complaint ice in bin freezes into a block. Inspected unit and found IM funnel frozen. Cleared ice and debris. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ04
Near McLean, VA 22102
Christian C.
Job Details: 10/13/2022
Cx complaint ice in bin freezes into a block. Inspected unit and found IM funnel frozen. Cleared ice and debris. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDM03
Near Washington, DC 20005
Mitchell H.
Job Details: 10/13/2022
cx complaint units making a loud whistle nosie. installed both condenser fan and insulation pads and tested. could not recreate any noise with the maintanance guy. we both agreed unit sounded good and normal. if they call back they will need to try and provide a video of said noise so we can pinpoint it. it could be just the normal operations of the compressor pinging which is normal especially on these r600 units.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDM03
Near Washington, DC 20005
Mitchell H.
Job Details: 10/13/2022
cx complaint units making a loud whistle nosie. installed both condenser fan and insulation pads and tested. could not recreate any noise with the maintanance guy. we both agreed unit sounded good and normal. if they call back they will need to try and provide a video of said noise so we can pinpoint it. it could be just the normal operations of the compressor pinging which is normal especially on these r600 units.
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Washington, DC 20007
Samuel R.
Job Details: 10/13/2022
replaced part ordered.tested unit and unit is now working properly
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Washington, DC 20007
Samuel R.
Job Details: 10/13/2022
replaced part ordered.tested unit and unit is now working properly
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Forest Hill, MD 21050
Justin S.
Job Details: 10/13/2022
replaced the main control and calibrated. component activation the unit is agitating spinning draining and filling good. the unit is now goor
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Forest Hill, MD 21050
Justin S.
Job Details: 10/13/2022
replaced the main control and calibrated. component activation the unit is agitating spinning draining and filling good. the unit is now goor
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Winchester, VA 22602
Ezra M.
Job Details: 10/13/2022
replaced capacitor and tested equipment . works correctly
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Winchester, VA 22602
Ezra M.
Job Details: 10/13/2022
replaced capacitor and tested equipment . works correctly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Fairfax, VA 22033
Demonte S.
Job Details: 10/13/2022
Inspected the unit. Found that the cx is saying that the Dishwasher isn't Washing Dishes. Ran Service Diagnostics Test on the unit. Error Codes are F6E1 = Low / No Water. Checked the Water Valve. Found Harness had backed out of the Dishwasher. Plugged Harness in. Tested the unit in Service Test. Dishwasher Filled. Unit is working as Designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Fairfax, VA 22033
Demonte S.
Job Details: 10/13/2022
Inspected the unit. Found that the cx is saying that the Dishwasher isn't Washing Dishes. Ran Service Diagnostics Test on the unit. Error Codes are F6E1 = Low / No Water. Checked the Water Valve. Found Harness had backed out of the Dishwasher. Plugged Harness in. Tested the unit in Service Test. Dishwasher Filled. Unit is working as Designed.
We serviced a
JENNAIR OVEN
Model JJW9530DDS
Near Washington, DC 20001
Mitchell H.
Job Details: 10/13/2022
cx complaint unit is showing error saying feature not available. checked unit and confirmed. found 1c2c error saved for shorted keypad. keypad is no longer available. informed cx if he could find the part we could install it but wouldnt be able to warranty or guaruntee the job as it wasnt a factory ordered part. he understood and paid svc call.
We serviced a
JENNAIR OVEN
Model JJW9530DDS
Near Washington, DC 20001
Mitchell H.
Job Details: 10/13/2022
cx complaint unit is showing error saying feature not available. checked unit and confirmed. found 1c2c error saved for shorted keypad. keypad is no longer available. informed cx if he could find the part we could install it but wouldnt be able to warranty or guaruntee the job as it wasnt a factory ordered part. he understood and paid svc call.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2290REM04
Near Clarksburg, MD 20871
Julian H.
Job Details: 10/13/2022
CX complaint ladder that holds shelves on the middle is moving fwd not attached issue with top screw that holds it in position hole that catches screw is too big used an anchor & bigger screw from tool bag to secured ladder is not moving anymore working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2290REM04
Near Clarksburg, MD 20871
Julian H.
Job Details: 10/13/2022
CX complaint ladder that holds shelves on the middle is moving fwd not attached issue with top screw that holds it in position hole that catches screw is too big used an anchor & bigger screw from tool bag to secured ladder is not moving anymore working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2290REM04
Near Clarksburg, MD 20871
Julian H.
Job Details: 10/13/2022
CX complaint ladder that holds shelves on the middle is moving fwd not attached issue with top screw that holds it in position hole that catches screw is too big used an anchor & bigger screw from tool bag to secured ladder is not moving anymore working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2290REM04
Near Clarksburg, MD 20871
Julian H.
Job Details: 10/13/2022
CX complaint ladder that holds shelves on the middle is moving fwd not attached issue with top screw that holds it in position hole that catches screw is too big used an anchor & bigger screw from tool bag to secured ladder is not moving anymore working properly
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Glen Allen, VA 23060
Jerod R.
Job Details: 10/13/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Glen Allen, VA 23060
Jerod R.
Job Details: 10/13/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Glen Allen, VA 23060
Jerod R.
Job Details: 10/13/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chesapeake, VA 23321
Branden R.
Job Details: 10/13/2022
"came out to replace parts on unit , disasembled and replaced all parts needed tested and unit is running as designed ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chesapeake, VA 23321
Branden R.
Job Details: 10/13/2022
"came out to replace parts on unit , disasembled and replaced all parts needed tested and unit is running as designed ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chesapeake, VA 23321
Branden R.
Job Details: 10/13/2022
"came out to replace parts on unit , disasembled and replaced all parts needed tested and unit is running as designed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near West Springfield, VA 22152
Richard B.
Job Details: 10/13/2022
"CX complant.Water flows slow, Prior diagnosois found unit needs filter head , Installed filter head and tested unit for leaks. No leaks , Water flowing good. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near West Springfield, VA 22152
Richard B.
Job Details: 10/13/2022
"CX complant.Water flows slow, Prior diagnosois found unit needs filter head , Installed filter head and tested unit for leaks. No leaks , Water flowing good. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near West Springfield, VA 22152
Richard B.
Job Details: 10/13/2022
"CX complant.Water flows slow, Prior diagnosois found unit needs filter head , Installed filter head and tested unit for leaks. No leaks , Water flowing good. Job completed, RB"
We serviced a
WHIRLPOOL MICROWAVE
Model KMBP100ESS20
Near Stone Ridge, VA 20105
Daniel J.
Job Details: 10/13/2022
installed hinges while outside of cabinet closing can hear clicks inside same issue found trim from cabinet squeezing fame causing door not to stay closed removed while connectd to power closed everytime
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS02
Near Arlington, VA 22205
Jason A.
Job Details: 10/13/2022
CX complaint FRIDGE RC warm temps & Left door UI non-responsive. Found RC evap is iced up & fan cannot run. Cleared all & Replaced R RC gasket / UI / RC evap cover. Secure thermistor. Test RC defrost HTR works. Ran test 38 100% & good frost pattern Ran test 40 & fans are working. Test water & ice dispense > JJ
We serviced a
WHIRLPOOL WASHER
Model WED4815EW1
Near Winchester, VA 22603
Ezra M.
Job Details: 10/13/2022
"not heating properly. tested thermostats and heater, all good. found bottom of main harness at motor not seated fully, not sending 120 to heater from centrifigul switch. reseated, verified secure."
We serviced a
WHIRLPOOL WASHER
Model WED4815EW1
Near Winchester, VA 22603
Ezra M.
Job Details: 10/13/2022
"not heating properly. tested thermostats and heater, all good. found bottom of main harness at motor not seated fully, not sending 120 to heater from centrifigul switch. reseated, verified secure."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS1
Near Williamsburg, VA 23188
Justin W.
Job Details: 10/13/2022
replaced ss front panel tested unit working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS1
Near Williamsburg, VA 23188
Justin W.
Job Details: 10/13/2022
replaced ss front panel tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Franklin, VA 23851
Zachery R.
Job Details: 10/13/2022
"replaced all parts. tested, no signs of any leaks, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Franklin, VA 23851
Zachery R.
Job Details: 10/13/2022
"replaced all parts. tested, no signs of any leaks, unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Palmyra, PA 17078
Fred G.
Job Details: 10/13/2022
cx complaint cook top cracked while cooking. inspected unit and found left front burner over heating fracture cracks due to an inperfections in the glass cook top. replaced cook top and found unit now checks good.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Palmyra, PA 17078
Fred G.
Job Details: 10/13/2022
cx complaint cook top cracked while cooking. inspected unit and found left front burner over heating fracture cracks due to an inperfections in the glass cook top. replaced cook top and found unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model MVWB850YG1
Near Herndon, VA 20171
Demonte S.
Job Details: 10/13/2022
Inspected the unit. Found that the cx is saying that the Washer isn't starting a cycle. Ran Service Diagnostics on the unit. Error Codes are F32 = Long Drain. Checked the Drain Pump . I'm getting 2.14 Volts when Drain Pump is supposed to be activated. Ran Service Test on the unit. Unit went from C1 to C8. In C8 the Washer will not spin. Control Board = W10447140 No Longer available. No Water is coming out of the Water Valve just Drops of Water. Cx paid for the Service Call Only by Card.
We serviced a
WHIRLPOOL WASHER
Model MVWB850YG1
Near Herndon, VA 20171
Demonte S.
Job Details: 10/13/2022
Inspected the unit. Found that the cx is saying that the Washer isn't starting a cycle. Ran Service Diagnostics on the unit. Error Codes are F32 = Long Drain. Checked the Drain Pump . I'm getting 2.14 Volts when Drain Pump is supposed to be activated. Ran Service Test on the unit. Unit went from C1 to C8. In C8 the Washer will not spin. Control Board = W10447140 No Longer available. No Water is coming out of the Water Valve just Drops of Water. Cx paid for the Service Call Only by Card.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Midlothian, VA 23113
Jonathon C.
Job Details: 10/13/2022
"cx complaint, unit wobling. tested unit, verified complaint. found unit un level causing wobbling. leveled unit. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Midlothian, VA 23113
Jonathon C.
Job Details: 10/13/2022
"cx complaint, unit wobling. tested unit, verified complaint. found unit un level causing wobbling. leveled unit. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBR306ESS01
Near Reston, VA 20194
Demonte S.
Job Details: 10/13/2022
"Inspected the unit. Found that the cx is saying that the Refrigerator is Leaking Water in the Refrigerator Section / Refrigerator isn't cooling properly. Checked the Evaporator in the Refrigerator Section. Found that the Drain Hole has Perma Gum all in the Drain Section. Removed as much of the Perma Gum as I could. Frost Pattern is to the 3rd coil. But Ice is hitting the Thermistor. If the cx calls back order the Compressor =W10832994, Drier = Wpw10243759, Coupler = , Evaporator = W11553229 & Ice Maker = W11397192. Do t go without parts. Cx paid for the Service Call Only by Card. Any questions please check Sd Pictures. This will need two techs built-in Refrigerator."
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ08
Near Alexandria, VA 22315
Lloyd B.
Job Details: 10/13/2022
Cx complained the unit had damage. Installed new doort and there is no longer damage. Job complete
We serviced a
MAYTAG DRYER
Model MEDB850WQ0
Near Pasadena, MD 21122
Eric W.
Job Details: 10/13/2022
replaced the rollers on the dryer because the dryer was making a loud nosie due to one of the rollers being messed up we also replaced the idler pully roller aswell we tested the unit and no loud nosie was heard
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chesterfield, VA 23832
Jonathon C.
Job Details: 10/13/2022
"cx complaint, unit not washing properly, replaced parts per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Gloucester, VA 23061
Lucas R.
Job Details: 10/13/2022
"cx complaint burning smell no operation, checked unit all connections good, no signs of shorts, unit missing L1 at terminal, only 73 vac L1-L2, power cord welded to outlet, advised cx to contact electrician, did find door not closing properly, adjusted strike to allow proper closure, advised cx to contact office if problems persist after power supply issue is resolved."
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319EBS3
Near Clinton, MD 20735
David J.
Job Details: 10/13/2022
"CX complaint microwave turntable is not turning and making buzzing noise. Inspected unit and found complaint removed bottom of microwave and found a lot of oil which possibly had burnt up the motor. Removed old motor and replaced with a new tested unit and turntable is now turning. Reinstalled, bottom panel Unit is now working as designed job complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW02
Near Rockville, MD 20850
Israel R.
Job Details: 10/13/2022
Customer called for the filter to get replaced. Replace filter and the place is a county tax excempt organization. I took a picture of the certificate and colleced in full for the new filter. Unit is back to normal operations.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Stafford, VA 22554
Robert W.
Job Details: 10/13/2022
"Replaced Sump, Arm and adjuster kit unit tested and is working properly."
We serviced a
WHIRLPOOL FREEZER
Model KBSD608ESS01
Near Washington, DC 20002
Mitchell H.
Job Details: 10/13/2022
cx complaint units been leaking after last techs repair. inspected and confirmed. water line was not plugged all the way into the coupler. pushed line in further and now no leaks. job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chesapeake, VA 23322
Branden R.
Job Details: 10/13/2022
"came out to replace parts on unit , disassembled and replaced all parts needed tested unit and unit is running as designed ."
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFS5
Near Dumfries, VA 22026
Carl R.
Job Details: 10/13/2022
"Cx complaint is, Range two large burners not working Customer to provide proof of purchase. Cx is not use to how the range performs. I informed her how the range works and to read the use and care guide. I stayed to show that the burner turners on and off for a period of time. No parts needed. Unit working properly."
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFS5
Near Dumfries, VA 22026
Carl R.
Job Details: 10/13/2022
"Cx complaint is, Range two large burners not working Customer to provide proof of purchase. Cx is not use to how the range performs. I informed her how the range works and to read the use and care guide. I stayed to show that the burner turners on and off for a period of time. No parts needed. Unit working properly."
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFS5
Near Dumfries, VA 22026
Carl R.
Job Details: 10/13/2022
"Cx complaint is, Range two large burners not working Customer to provide proof of purchase. Cx is not use to how the range performs. I informed her how the range works and to read the use and care guide. I stayed to show that the burner turners on and off for a period of time. No parts needed. Unit working properly."
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFS5
Near Dumfries, VA 22026
Carl R.
Job Details: 10/13/2022
"Cx complaint is, Range two large burners not working Customer to provide proof of purchase. Cx is not use to how the range performs. I informed her how the range works and to read the use and care guide. I stayed to show that the burner turners on and off for a period of time. No parts needed. Unit working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Rockville, MD 20852
Israel R.
Job Details: 10/13/2022
Installed valve and tube and the unit is dispen sing fine is not leaking and is not splashing. Unit is back to normal operations.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Suffolk, VA 23434
Zachery R.
Job Details: 10/13/2022
"replaced element, tested, unit working as designed."
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ03
Near Manassas Park, VA 20111
Tanner B.
Job Details: 10/13/2022
Installed new im and tested unit. Allow 12-24hrs to make . Job complete
We serviced a
WHIRLPOOL FREEZER
Model WRF990SLAM02
Near Manassas, VA 20112
Tanner B.
Job Details: 10/13/2022
"Installed new compressor , ff evap w/ housing and filter drier. flushed w/ nitrogen and vac unit down . Refilled unit w/ 5.5oz134a.. Aloow 24hrs to cool"
We serviced a
JENNAIR OVEN
Model JJW3430DS00
Near Laurel, MD 20723
Andrew H.
Job Details: 10/13/2022
Cx cancel job at door
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Stone Ridge, VA 20105
Daniel J.
Job Details: 10/13/2022
per notes installed ui and console ran diag completed with no errros used console ui
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bowie, MD 20715
Shane B.
Job Details: 10/13/2022
installed control board and ran service cycle and calibation. unitis working as designed.
We serviced a
WHIRLPOOL WASHER
Model GHW9160PW1
Near Washington, DC 20018
Mitchell H.
Job Details: 10/13/2022
cx complaint unit showing f11. got to unit with second tech and pulled mcu out and tested with new one. still same issue. second tech had to leave so put all back together then started a normal diag. not even 2 mins into the test cycle the main control started buzzing and whole unit went dead. main control is clearly the issue here. part is no longer available. cx is very upset as last tech said he couldnt diag it cause it was stacked. so i charged cx the service call and 2nd tech fee as cory did help me with the job. but am not charging labor to help with cx frustration. moving on and job is complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Fort Washington, MD 20744
Shawn D.
Job Details: 10/13/2022
cx complaint unti leaked into basement. inspected unit and looked at heater and it rotted out both side snapped pic. i replaced heater and tested no more leaks. this is still covered by kitchenaid under Special Project code S17304 and instructed cx to contact kitchen aid for the damages done to the house. unit is good
We serviced a
WHIRLPOOL WASHER
Model WED4815EW1
Near Winchester, VA 22603
Ezra M.
Job Details: 10/13/2022
blower reel detached from motor shaft .reatched verified secure operating correctly . .
We serviced a
WHIRLPOOL WASHER
Model WED4815EW1
Near Winchester, VA 22603
Ezra M.
Job Details: 10/13/2022
blower reel detached from motor shaft .reatched verified secure operating correctly . .
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Fairfax, VA 22030
Richard B.
Job Details: 10/13/2022
"CX complant. Start button dosent work all the time. Inspected unit and found start button not responding even after cycling power to unit. Replaced console and tested unit multiple times with CX . Unit is working as designed, Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Nottingham, MD 21236
Justin S.
Job Details: 10/13/2022
replaced the door and tested. the cx says the water is now dispensing straight down and is stopping when released and not dripping like the original kept doing. the unit is now good
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Dumfries, VA 22026
Carl R.
Job Details: 10/13/2022
"Cc complaint is, No Power - Not Operating - Top Load Washer. Found unit unplugged, plugged unit back in. Unitis getting 120.vac. looked at resistance on power wire. Power wire has normal resistance. No green light showing on control board. Removed lid and screws. Replaced control board. Unit working properly. No other parts needed"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Berryville, VA 22611
Ezra M.
Job Details: 10/13/2022
"used vent test kit. airflow blocked. disconnected vent from dryer, airflow test passed. verified vent inside clear. reconnected, tested again, still failed. unit vents to roof. advised cust will have to contact hvac company or builder."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Manassas, VA 20112
Tanner B.
Job Details: 10/13/2022
Replaced grates .. the grates were warped / cracked. unsafe for cookware .n
We serviced a
JENNAIR MICROWAVE
Model JMW2430DP00
Near Arlington, VA 22205
Jason A.
Job Details: 10/13/2022
CX complaint MW+O F2E1 error code. Error code is persistent. Cleared error code. Replace console & test MW & O functions work. Checked & no error returned > JJ
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near La Plata, MD 20646
Robert A.
Job Details: 10/13/2022
Cx complaint that the unit is still leaking on to the drip pan. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no evidence of leaking. I looked under the unit and the leak residue is coming from the right side. I removed the top and look inside the cabinet and there is an accumulation of residue on the inside of the cabinet walls. The slow leak is coming from the dispenser assembly. I replaced the dispenser assembly and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model KCGD500GSS00
Near Vienna, VA 22182
Christian C.
Job Details: 10/13/2022
"Cx complaint unit is leaking oil. Inspected unit found that the lower grease trap had some debris as well. If cx calls back order W10837738-lower plenum, and W10837737-lower plenum access panel."
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290VEP8
Near Alexandria, VA 22305
Lloyd B.
Job Details: 10/13/2022
"Cx complained the unit made noise. Inspected the unit and found in step 121 of diagnostics, the damper opening and closing was noisy. Installed new damper and there is no longer noise. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Alexandria, VA 22301
Lloyd B.
Job Details: 10/13/2022
Cx complained the units door was falling apart. Inspected the unit and found the handle fell off and the glue was coming off of the door glass. I was able to put the door back together. Job complete
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Middle River, MD 21220
Alexander D.
Job Details: 10/13/2022
replaced suspension. ran calibration and autotest. unit is now working properly
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Middle River, MD 21220
Alexander D.
Job Details: 10/13/2022
replaced suspension. ran calibration and autotest. unit is now working properly
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Middle River, MD 21220
Alexander D.
Job Details: 10/13/2022
replaced suspension. ran calibration and autotest. unit is now working properly
We serviced a
WHIRLPOOL OVEN
Model KEBU107
Near Great Falls, VA 22066
Christian C.
Job Details: 10/13/2022
Installed appliance manager and oven sensor for upper oven. Tested both ovens they are heating. Fans turn off when not in use. Cx paid for labor.
We serviced a
WHIRLPOOL OVEN
Model KEBU107
Near Great Falls, VA 22066
Christian C.
Job Details: 10/13/2022
Installed appliance manager and oven sensor for upper oven. Tested both ovens they are heating. Fans turn off when not in use. Cx paid for labor.
We serviced a
WHIRLPOOL OVEN
Model KEBU107
Near Great Falls, VA 22066
Christian C.
Job Details: 10/13/2022
Installed appliance manager and oven sensor for upper oven. Tested both ovens they are heating. Fans turn off when not in use. Cx paid for labor.