We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Manassas, VA 20112
Demonte S.
Job Details: 10/21/2022
Installed the Appliance Manger & User Interface. Tested the unit. Unit is Heating. Unit is working as Designed.
We serviced a
WHIRLPOOL DRYER
Model MGDB766FW0
Near Ocean View, DE 19970
Michael E.
Job Details: 10/21/2022
CX complaint:: not drying. Tested and verified complaint. Air flow test failed while connected to vent. Disconnected unit from vent and now it is passing. House venting is obstructed. I advised CX to have the vents cleaned out. Unit is working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Upper Marlboro, MD 20772
Shawn D.
Job Details: 10/21/2022
replacd compressor cut off drier turned unit on and condenser has alot of oil coming out. flushed condenser and got it pretty clear then installed uv drier vacumed unit down and filled to 5.3oz and started cooling. unit is good
We serviced a
MAYTAG DRYER
Model MEDC465HW
Near Hyattsville, MD 20785
Samuel R.
Job Details: 10/21/2022
cx com plaint unit is not powering on.inspected unit and could confirm cx complaint.found unit to have a lose connection on thermo fuse.plug wire in and unit is now working.unit is all good
We serviced a
MAYTAG DISHWASHER
Model MDB5969SDM0
Near Hedgesville, WV 25427
Ricardo S.
Job Details: 10/21/2022
"Cx complains that the dw not working, inpsected unit, the cancel and start buttong not working, the plastic brakcet is is loose, ui board back in place, unit tested several times with cx and dw working ok"
We serviced a
AMANA DRYER
Model NGD4655EW
Near York, PA 17404
Sal R.
Job Details: 10/21/2022
"Per the previouse tech, I was able to access and replace both the belt and door catch. Unit test good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Burke, VA 22015
Carl R.
Job Details: 10/21/2022
"Cx complaint is, Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. Checked serial number to identify unit. Pulled unit from underneath counter top. And removed lower rack and spray arm and 2 plastic fasteners and original heater element. Installed new heater element and 2 plastic fasteners. Tested unit for leaks. No leaks found. Unit working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Stone Ridge, VA 20105
Daniel J.
Job Details: 10/21/2022
as per notes replaced tub seal and float switch ran diag after no leaks competed checked tub seal sealing correctly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rockville, MD 20852
Roberto I.
Job Details: 10/21/2022
"Replaced parts, unit tested ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Rockville, MD 20855
Julian H.
Job Details: 10/21/2022
replaced heater per service pointer w11540964 scode s17304 cover P&L
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Potomac, MD 20854
Roberto I.
Job Details: 10/21/2022
"Inspected heater, confirmed dorange bushings on it. Ran diag, no errors. Replaced heater per sp w11540964. Special project s17304 covers part and labor. Ran a test cycle, the heater worked ok and didn't leak."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Arlington, VA 22207
Jason A.
Job Details: 10/21/2022
"CX complaint MW door error & doesnt heat sometimes. Replaced L & R hinges, arm apl mgr & switches. Set clock, test MW & oven heats 10X with no errors or issues .> JJ"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bumpass, VA 23024
Thomas B.
Job Details: 10/21/2022
Cx complaint unit is not working properly inspected unit found old style heating element updated per service pointer tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL RANGE
Model WCG97US0HS00
Near Frankford, DE 19945
Michael E.
Job Details: 10/21/2022
CX informed me upon arrival that the unit has been working properly and that this visit is not needed. No service done today. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Bethesda, MD 20814
Dustin F.
Job Details: 10/21/2022
"CX Complaint: unit stuck in drain door stays locked.Inspected unit, confirmed CX complaint, found broken door latch and bad pressure switch. Replaced both and tested unit, unit now works as intended."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near ,
Chris B.
Job Details: 10/21/2022
cx comp front panel is dented replaced front panel unit is working as desighned house still vacant
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Mechanicsville, VA 23111
Chris B.
Job Details: 10/21/2022
cx comp unit will not dispence ice insp unit conf cx comp found dispencer motor in back wall of unit to be frozen due to unit temp set at lowest point set temp to recommended setting thawed motor seated door gasket unit working as desighned
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Richmond, VA 23236
John P.
Job Details: 10/21/2022
Installed sump tested working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Arlington, VA 22207
Jason A.
Job Details: 10/21/2022
CX complaint FRIDGE doors not closing & noise above hinge area. Replaced hinge pin& install new shims & extensions. Test doors open / close properly & good seal. LEDs are all working > JJ
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM07
Near Powhatan, VA 23139
Joseph D.
Job Details: 10/21/2022
"unit leaking at barrel connector to drier, unable to replace drier due to tubing being too short. confirmed non repairable by techline"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Vienna, VA 22182
Christian C.
Job Details: 10/21/2022
Cx complaint low flow error. Inspected unit found F8E1 long fill error. Tested unit in diag and when using hot water valve no water comes in. Checked house hot water and it was shut off. Opened hot water and tested unit hot water now comes in. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chesapeake Beach, MD 20732
Shane B.
Job Details: 10/21/2022
installed ordered part and tested IM for cx. its working fine and line does not appear to be dripping anymore. unit is working as designed.
We serviced a
WHIRLPOOL ICE MAKER
Model WRF989SDAM02
Near Huntingtown, MD 20639
Shane B.
Job Details: 10/21/2022
"arrived to installed IM and cx said freezer has been building up a sheet of ice and door is getting stuck shut. i pulled unit out, cleared drain line and ice from FC and installed new IM. cycled IM and it completed the cycle. ran fill test and IM filled properly. unit is working as designed. cx paid $110 for labor"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Pikesville, MD 21208
Alexander D.
Job Details: 10/21/2022
"replaced gearcase, stator, slider and clutch. ran calibration and autotest. unit is now working properly"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Inwood, WV 25428
Ezra M.
Job Details: 10/21/2022
"installed thermostat and element, tested, heating normally"
We serviced a
MAYTAG DISHWASHER
Model MDB7809AWB2
Near Ashburn, VA 20147
Ricky E.
Job Details: 10/21/2022
installed part. unit cks ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Zion Crossroads, VA 22942
Eric F.
Job Details: 10/21/2022
"Installed valve, tested unit, unit working as designed."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Richmond, VA 23237
John P.
Job Details: 10/21/2022
CX complaint unit not draining checked unit found wire not seated on drain pump seated wire tested working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Dumfries, VA 22026
Tanner B.
Job Details: 10/21/2022
"installed nuts and comnsole , tested unit. job complete"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Glen Allen, VA 23060
Jonathon C.
Job Details: 10/21/2022
"cx complaint, unit makes noise during operationg. found splutch slipping. replaced splutch, tested unit, unit working as designed. job is complete. if issue persists, ordering gearcase (W11449840) and another splutch. (W10721967)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Winchester, VA 22603
Ezra M.
Job Details: 10/21/2022
"cust concerned fc not cool enough, ice cream soft. all meats and ice pack frozen solid. fc temps reading 0 degrees F between ice cream and other food with thermocouple. fan working properly, no ice on evaporator, unit has full frost pattern. unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Mechanicsville, VA 23116
Chris B.
Job Details: 10/21/2022
cx comp unit will not drian insp unit conf cx comp found glass in drain pump removed obstruction tested unit draining and working as desighned collected 120 sc cc
We serviced a
KITCHENAID DISHWASHER
Model KUDS01ILWH6
Near Rockville, MD 20850
Roberto I.
Job Details: 10/21/2022
"CX complaint dw not filling.Found clean light blinking 7 times. Ran test mode, no water pressure. Removed sump filter, found chopper area completely clogged by debris. Cleaned/ unclogged sump and chopper. Unit worked ok. Collected $120"
We serviced a
JENNAIR REFRIGERATOR
Model JS48CXDUDB02
Near Rockville, MD 20853
Roberto I.
Job Details: 10/21/2022
"CX complaint fros inside the freezer.Inspected freezer, found bottom drawer installed backword, preventing door to cose and gasket to seal. Properly installed drawer, door closed and gasket sealed properly. Removed frost.Collected $120"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Norfolk, VA 23503
Carl A.
Job Details: 10/21/2022
"replaced heating element per service bulliten sp w11540964,replace tested unit works as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ
Near Powhatan, VA 23139
Joseph D.
Job Details: 10/21/2022
"replaced failed led assembly, unit illuminating properly. no other issues."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Huntingtown, MD 20639
Shane B.
Job Details: 10/21/2022
"complaint is the unit shaking and making a clunking sound when spinning. cx said souns happens only when unit is loaded and happens on the last spin of the cycle. no saved codes. suspension feels fine. unit completed service cycle and high speed spin with no noises. unit is sitting level. nothing out of place under unit, no signs of binding on cam. drive motor spins freely. i had cx put some clothes in the unit, i ran the water valves then a high speed spin. unit still did not make the noise. ran calibration cycle andi advised cx to record a video of unit making the noise and call us back."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Richmond, VA 23238
Joseph D.
Job Details: 10/21/2022
"installed compressor, compressor with different part number on sticker, wrong size, tubing in wrong spots. confirmed with tech help that unit is indeed proper part. working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Chesapeake, VA 23321
Zachery R.
Job Details: 10/21/2022
"cx complaint no ice. checked unit, fc at 0 degrees, come to find frozen fill tube, steamed tube clear, tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Haymarket, VA 20169
Daniel J.
Job Details: 10/21/2022
noise during entire spin cycle diag normal mmo faults ran quick wash slight noise replaced splucth calibrated and ran diag noises normal from unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Richmond, VA 23226
Chris B.
Job Details: 10/21/2022
cx comp unit will not clesn insp unit found wash arm not seated on pump seated wash arm tested unit working as desighned
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Ashburn, VA 20147
Ricky E.
Job Details: 10/21/2022
"replaced the element assy, unit cks ok."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Upper Marlboro, MD 20774
Shawn D.
Job Details: 10/21/2022
"cx complaint unit walked over floor again. inspected unit then checked for errors and had none. ran test 12 and everything is working good spun great and smooth but something is rattling under unit, found pump causing noise, adjusted pump and now no more rattle noise. moved unit back to correct spot adjusted rear right foot for better level and instructed cx if using normal regular cycle do not fill soap dispenser to max that is to much and understand. unit is good"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1145XTPBA
Near Berryville, VA 22611
Ezra M.
Job Details: 10/21/2022
"not working. flashing 7 times over clean - heater error. ohmed out heater from control, connectors p3 -p9. OL. found wire harness connector off hi limit thermostat. reconnected, tested unit."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Leisure World, MD 20906
Roberto I.
Job Details: 10/21/2022
"CX complaint long time to dry.Tested unit, the element turned on. Power supply 244Vac ok. Ran a timed dry cycle on high heat. Airflow at the exhaust good. Temperataure at the exhaust cycle between 166F 1nd 125F. Left unit on for 30 minutes, I was unable to replicate any issue."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Gettysburg, PA 17325
Andrew S.
Job Details: 10/21/2022
Cx complaint is that the door does not stay closed unless it is latched. Upon arrival I found that the unit is not level. I was able to level the unit and the door is now staying closed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Bethany Beach, DE 19930
Michael E.
Job Details: 10/21/2022
CX complaint: RC warm. Tested and verified complaiunt. Evap frosted over. Evap thermistor is oxidizing. Evap is cooling well. Replaced RC evap fan with thermistors. If this problem persists then contact WPTL if we return. Unit is now working properly. Job is complete
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Bethesda, MD 20815
Dustin F.
Job Details: 10/21/2022
"CX complaint: clothes wet after cycle not dryingInspected unit, confirmed CX complaint.Removed vent and tested unit again, Unit heats and drys good. showed CX, hes gonna look into making sure his vents are cleaned."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Richmond, VA 23230
Chris B.
Job Details: 10/21/2022
cx comp unit will shake insp unit found f0e5 off balnce load replaced suspention tested unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Washington, DC 20002
Emmanuel R.
Job Details: 10/21/2022
Replaced UI and tested unit. Unit is now working properly.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FV2
Near Washington, DC 20002
Emmanuel R.
Job Details: 10/21/2022
Replaced control and tested unit. Unit is now working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Washington, DC 20002
Emmanuel R.
Job Details: 10/21/2022
"Installed UI and control, tested unit. Unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Kensington, MD 20895
Roberto I.
Job Details: 10/21/2022
"Cx complaint freezer door not sealing properly. Inspected door, confirmed gasket not sealing on both to corners. Molded gasket by using heat, the gasket sealed good all around and the door had a good suction. Removed frost"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near West Springfield, VA 22152
Lloyd B.
Job Details: 10/21/2022
Cx complained the unit did not dry. Inspected the unit and found one error code for door open. Installed new vent and explained to and showed cx in the manual that it needs rinse aid and hot water at the sink prior. Job complete
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ4
Near Chantilly, VA 20152
Demonte S.
Job Details: 10/21/2022
Inspected the unit. Found that the cx is saying that the Oven will not turn Off at times. Ran Service Diagnostics on the unit. Error codes are F6E0 = User Interface lost Communication Fualt. Checked the continuity through Harness. I'm getting 0.2 Ohms on the Harness. Turn unit Off at the breaker. Powered unit back on after 5 mins.Rechecked the Error Codes on the unit. Error is back. Opened the Door. Oven light is working. Installed User Interface. Called Whirlpool Techline. Called Whirlpool Safety Team. Tested the unit. Unit is working as Designed.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8969SDM3
Near Gettysburg, PA 17325
Andrew S.
Job Details: 10/21/2022
Cx complaint is that the unit is leaking from the left side of the door. Upon arrival I found that the gasket at the top LH corner of the door was bellied inallowing water to get past and run down the inner door. I quoted the cx for the cost of the repair. Cx paid in full. I was able to access and replace the gasket. I then ran a quick cycle and verified that the unit is not leaking. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MHWE201YW00
Near Gaithersburg, MD 20886
Marc M.
Job Details: 10/21/2022
"arrived at cx home and began to explain the oow fees. cx stated that the unit was owned by the landlord and the costs of repair would need to be thru her. contacted landlord and then was able to explain serv fee, labor, and parts and at that point landlord declined repair. call cancelled."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Bowie, MD 20720
Shawn D.
Job Details: 10/21/2022
replaced ice maker then unplugged unit and plugged back in ran test 57 and it passed test 56 shows e0 and 45 filled ice maker with water. unit is good
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Washington, DC 20016
Dustin F.
Job Details: 10/21/2022
"CX complaint: Not completing cycleInspected unit, confirmed CX complaint via diagnostic cycle. FOund unit had these codesF7E4 - Basket Rengagement FailureF5E4 - Lid Not Opened Between CyclesF3E3 - Inlet Water Temperature FaultF6E3 - Communication Error ACU cannot hear MCUInspected clutch and found the wire on harnass going to clutch had been backed out of its connector. and the Drain pump had been dismounted. which is what probably pulled the wire out. I resecured drain piump and clutch connection. visually verified slider was in good shape. tested unit, unit ran through 2 test cycles without throwing a single code."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near White Plains, MD 20695
Robert A.
Job Details: 10/21/2022
"Cx complaint that the unit is making a weird noise while washing. I inspected the unit and confirmed the complaint. I no error codes and ran a service cycle. All components passed with no issues. I checked under the unit and found the drip pan has been weathered by the rotor rubbing against it. I raised the leveling feet and calibrated the unit. The unit is working as designed. I recommended that the drip pan be replaced to avoid further friction, the old drip pan is protruding up."
We serviced a
AMANA RANGE
Model ACR4303MFB7
Near Mechanicsville, MD 20659
Shane B.
Job Details: 10/21/2022
"complaint is F1e0 being displayed confirmed complaint. i found terminal block wired proeprly. control getting voltage but only displaying error, no other funtions replaced board with preIDed part and tested oven. unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near California, MD 20619
Shane B.
Job Details: 10/21/2022
"installed harness and control board. restored power and tested unit for cx. unit filled but did not wash. replaced sump with ordered part, restored power and tested again. unit is now working as designed. unit did not leak during testing, no error codes. unit is working as designed."
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HB01
Near Bowie, MD 20715
Israel R.
Job Details: 10/21/2022
Installed new main harness and the switch was ordered twice returrn one of the switches and tested. Unit is back to normal operatoins.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Haymarket, VA 20169
Daniel J.
Job Details: 10/21/2022
replaced dual water valve test 45 water entering icemaker framing around cabinet uneven builder taped down shim on right rear wheel to attemp to level to trim
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Portsmouth, VA 23703
Zachery R.
Job Details: 10/21/2022
"cx complaint unit is not washing. checked unit, no faults present, come to find wires not seated to inlet valve, reseated wires to valve, tested, unit working as designed. cx within 8 week grace period."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Palmyra, PA 17078
Justin L.
Job Details: 10/21/2022
Cx complaint unit leaking. Was able to access unit and tipped back to find water trail on inside of cabinet. Traced it back to inlet dispenser assembly. Replaced with preid and tested unit now checks good no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Woodbridge, VA 22193
Demonte S.
Job Details: 10/21/2022
"Inspected the unit. Found that the cx is saying that the Refrigerator is making a clicking noise / isn't cooling at times. I then checked the Freezer Temperature. I'm getting -2.2 Degrees. Freezer is set to 6 at the User Interface. I then checked the Refrigerator Section. I'm getting 38.4 Degrees. Ran Service Diagnostics on the unit. Ran Service Test 2 - Compressor test. Compressor is running once it's turned on. Slight clicking noise. Pulled unit out. Noise stopped. Paper on the power cord is hitting the back of the unit. Removed paper. Pushed unit back into position. No noise. I then checked the Compressor. Pins 1 & 2 = 4.4 Ohms. Pins 2 & 3 = 9.9 Ohms. Pins 3 & 1 = 5.4 Ohms. Called Whirlpool Techline. Per whirlpool this could be a intermittent issue, because everything is working. Unit is working as Designed. ( Any questions please check Sd Pictures.)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Haymarket, VA 20169
Daniel J.
Job Details: 10/21/2022
intalled right side door due to dent covered by one stop warranty installed nameplate returning freezer handle and also fridge handle
We serviced a
WHIRLPOOL COOKTOP
Model WFG550S0LZ1
Near Chester, VA 23831
John P.
Job Details: 10/21/2022
CX complaint when turning the unit to light all burners would spark advised CX this is normal operation for gas range also advised clicking and wosh noise from oven is also normal for this style gas range tested unit working as designed.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model MMV4207JZ00
Near Berwyn Heights, MD 20740
Samuel R.
Job Details: 10/21/2022
cx complaint unit is not heating.inspecteed unit and could confirm.ran unit and would get loud pops from magnetron.also will replace high voltage capictor as contractor wants to replace it.cx advised they will call if they go with the repair as theyre waiting to see if untu gets replaced or not.gave cx a qoute
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Rockville, MD 20850
Julian H.
Job Details: 10/21/2022
replaced parts move defrost to every 8hrs MUST WAIT 24 HRS TO COOL DOWN
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Arlington, VA 22204
David J.
Job Details: 10/21/2022
"F0E5 off balanced load Cx complaint unit shakes when spinning. Checked errors and found one above. Cleared code and ran diagnostic cycle. Found unit completed full cycle and showed no issue of worn suspension or bent tub. Checked stability of unit and was a little unbalanced. Adjusted legs accordingly. Re calibrated unit, asked Cx how they wash clothes and his response was just dumped them in there I explained the proper way of loading unit to make sure this code doesnt happen again. Unit is working as intended and no parts are needed for repair. JOB COMPLETE"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Norfolk, VA 23513
Zachery R.
Job Details: 10/21/2022
"replaced drain hose, calibrated and tested, no signs of any leaks, unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bumpass, VA 23024
Thomas B.
Job Details: 10/21/2022
Cx complaint unit is not working properly inspected unit removed and replaced the sump assy tested unit now functions normally
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ02
Near Alexandria, VA 22314
Lloyd B.
Job Details: 10/21/2022
Cx complained the unit did not make ice. Inspected the unit and found the ice maker would cycle but not find home or call for water. Installed new ice maker and tested and it filled with water and began a harvest. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Arlington, VA 22201
David J.
Job Details: 10/21/2022
No error codes storedCx complaint unit had some standing water in tub. Cx had plumber come to take care of some dripping faucets and asked plumber to look at dishwasher. He instructed the Cx to call whirlpool to inspect. Arrived to unit and Cx had stated she had not used unit in 3 weeks. Inspected unit and found no errors. Ran test cycle and unit drained for 2 minutes. Started filling and started spraying. Let run for about 10 minutes. Forced drain and unit drained all the water. When talking with Cx she could not remember if she cancelled the cycle when using it before she noticed water.. through my testing I found the unit to be working as intended. Found no leaks or any water sitting after testing. Unit does not have the highest loop but she be good enough to do the trick. Also has updated heating element as well. Unit is working as intended and needs no repair. JOB COMPLETE
We serviced a
JENNAIR COOKTOP
Model JMW2430DS01
Near Bowie, MD 20720
Israel R.
Job Details: 10/21/2022
Installed new control panel and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Bowie, MD 20720
Israel R.
Job Details: 10/21/2022
Custoemr complaint unit is still freezing the bin. Check temps and found the temps are set to -2 in the freezer and 38 in the Refrigerator. check temps and the FC is reading 1-2. Rc is in the 37s. I foiund the bin is stuck. I tried to removed. Ice cubes are still coming out and making ice. I got my steamer but but it would not come out and does not feel or look frosted. I pushed the bin and something clickedand now the bin is coming in and out. the unit may be having issues with the bin or the seal or the clips. Maybe the bin was bumped and the lock got jammed and would not move. I added some grease on the clips and small amount on the gaskets to keep the gasket from sticking or the clips from hanging. TOld cusotmer to keep an eye unit is back to normal operations. Bin is coming in and ou
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Silver Spring, MD 20902
Roberto I.
Job Details: 10/21/2022
"CX complaint door gets too hot when oven is in use, handle came out one side.Confirmed handle out from right side. Removed door and properly reinstalled handle. Ran a F350 bake cycle and confirmed door gettinh hot on the top. The hot temperature on the top of the door doesn't seem to be any different that any ather unit like this. The door closes fine and the gasket seals fine. We have already installed the insolation strip per sp W10917778. Advised cx that the heat on the top of the door comes from normal operation."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204ESS1
Near Arlington, VA 22205
Jason A.
Job Details: 10/21/2022
CX complaint DW not cleaning. Detergent liquid & pods doesnt dissolve. Dishes not cleaned at end of cycle. Found F7E1 error code. Wash arm ports are clogged. Flushed out. Ran test wash 4X & cleared error code. Dispenser always opens. Good fill. Good wash pressures. Arms are moving. Called office to refund part > JJ
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Chesapeake, VA 23324
Zachery R.
Job Details: 10/21/2022
"upon arrival cx stated unit is working, called office was informed unit no longer needs service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Glen Allen, VA 23060
Jonathon C.
Job Details: 10/21/2022
"cx said shes not sure why we are here. dishwasher is working normally, they were happy after last visit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Waldorf, MD 20602
Robert A.
Job Details: 10/21/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW08
Near Pasadena, MD 21122
Eric W.
Job Details: 10/21/2022
cx complant of ice in fridge and gasket not sealing inspected unit found the gasket on top left side is not sealing looks like some thing got stuck in gasket and deformed it heated gasket and was able to get a good seall
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Alexandria, VA 22301
Lloyd B.
Job Details: 10/21/2022
Cx has a unit that needed the upgraded element. Installed new heater and the unit shall heat and not leak. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Falls Church, VA 22046
Jason A.
Job Details: 10/21/2022
CX stated DW arrived damaged. Called office to cancel
We serviced a
JENNAIR OVEN
Model JJW2827IL00
Near Rockville, MD 20850
Julian H.
Job Details: 10/21/2022
replaced console tested & working
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Lake Frederick, VA 22630
Danny R.
Job Details: 10/21/2022
installed parts checksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pasadena, MD 21122
Eric W.
Job Details: 10/21/2022
installed new filter annd houseing and tested for leaks none found
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS
Near Washington, DC 20016
Dustin F.
Job Details: 10/21/2022
"CX complaint: LOud banging noise when dispensing waterInspected unit, confirmed CX complaint. Removed filter ( new filter) and dispensed water. sound was gone. Replaced Filter housing and Unit now works as intended."
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ1
Near Waldorf, MD 20601
Robert A.
Job Details: 10/21/2022
"Cx complaint that the unit's oven is not heating properly. I inspected the unit to confirm the complaint. The cooktop works fine, the bake and broil functions both ignited as well. However when running bake and broil they randomly turned off after about 1 min of ignition. I checked the bake and broil harness, there was no damage and they have good continuity. I replaced the spark module and tested the unit for the cx. I preheated the unit to 350 degrees, it successfully reached the temp. Broiled worked fine as well. The unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Virginia Beach, VA 23452
Anthony D.
Job Details: 10/21/2022
replaced sump assembly tested unit working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Gaithersburg, MD 20882
Justin S.
Job Details: 10/21/2022
replaced heater per Technical Service Pointer #: W11540964. tested and the unit is not leaking
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Washington, DC 20024
Mitchell H.
Job Details: 10/21/2022
cx complaint unit is not cooling. insepcted and found compressor locked up. pulled out compressor and installed new comp. vac unit and filled to 42 g of r600. unit started cooling good. job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Chesapeake, VA 23322
Austin D.
Job Details: 10/21/2022
came out to resolve the issue with the SS. disassembled as needed and repalced all parts. tested operation. unit is running as designed. amp draw was at 1.0 amp and low side pressure 5.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Round Hill, VA 20141
Ezra M.
Job Details: 10/21/2022
"installed new dual valve, cycled ice maker, verified filled normally, sounds normal"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Virginia Beach, VA 23464
Anthony D.
Job Details: 10/21/2022
replaced ice door tested unit is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV01
Near Glen Burnie, MD 21061
Eric W.
Job Details: 10/21/2022
installed new ice buckedt and water valve and tested unit no leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Annapolis, MD 21403
Shawn D.
Job Details: 10/21/2022
"took unit apart found where defrost heater plugs into cabinet its loose and it wot stay tight. checked new heater and the clip on connector looks alo better and should lock. replaced evap asssem with heater new plug plugs in good and tight, then replaced damper plugged unit back in and started cooling but panel on front door didnt come on till i held the top button down for 3 seconds and now panel works. unit is good"
We serviced a
WHIRLPOOL DRYER
Model MED5500FW0
Near Arlington, VA 22207
David J.
Job Details: 10/21/2022
Cx complaint unit makes loud squeak noise. After my last visit I diagnosed unit needed all moving parts updated. Removed tub from unit and replaced all wheels and tensioner pulley. Vacuumed all dust lint and hair from unit. Reinstalled tub and tested unit. Unit is now nice and quiet and working as intended. Job complete