We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lancaster, PA 17603
Justin L.
Job Details:
11/21/2023
"Cx complaint unit not agitating. Was able to access unit and verify concern. Entered diag to find no codes. Moved wash plate by hand and found it spun freely. Removed and found the bolt had backed out causing the teeth stripped. Replaced with pre-id, calibrated and tested unit now operates as designed no further work needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Milton, DE 19968
Frederick R.
Job Details:
11/21/2023
"Replaced b RC door, gaskets, hinges and damper per prior diagnosis. Used nameplate from VS. Unit is now repaired and is working properly. Job is complete; ordrng 2 W11223753 (nameplate FRVS)s, used 2 W11223753 (NAMEPLATE FRVS) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Petersburg, VA 23803
John P.
Job Details:
11/21/2023
"CX complaint unit not working checked unit found error code f8e1 no fill long fill CX stated they currently have no water to house advised CX without water unable to test unit at this time, also advised if they were having a low water pressure prior would also cause issue. Advised CX to call us back once water is turned on if still having issues."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS30C7EYY00
Near Middletown, DE 19709
Taylor F.
Job Details:
11/21/2023
Cx complaint is unit making a water hammering effect when filter is installed. Tried 2 filters and unit does not do it when filter is installed. Ordering filter housing to resolve issue. Cannot reschedule at this time.; ordrng 1 WPW10238123 (housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Prince George, VA 23875
John P.
Job Details:
11/21/2023
Found wire for ice maker harness had backed out of connector reseated wiring connector tested working as designed
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Chester Gap, VA
Daniel J.
Job Details:
11/21/2023
repalced wash basket calibration cycle and ran diag no errors stored
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB0
Near York, PA 17406
Drew B.
Job Details:
11/21/2023
replaced tested no leaks and powers and checks good but found no upper spray arm movement caleld spoke to mr and walk through test of water pressure possibly not strong enough . will need the following parts.; ordrng 1 WPW10340745 (manifold) and 1 WPW10605345 (upper spray arm) and 1 WPW10571949 (upper manofold spray arm) and 1 cleardoor (clear door) and 1 WPW10327249 (valve)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Pikesville, MD 21208
Alexander D.
Job Details:
11/21/2023
replaced ui and door latch harness. tested unit. unit is now working properly
We serviced a
KITCHENAID OVEN
Model KSGB900Ess1
Near Leesburg, VA 20175
Ricky E.
Job Details:
11/21/2023
"installed part, unit cks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Fredericksburg, VA 22405
Tanner B.
Job Details:
11/21/2023
"Installed new inlet valve, tested unit . Recommened cx to get a new filter .. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW00
Near Mechanicsville, MD 20659
David J.
Job Details:
11/21/2023
"Customer complaint unit just stopped cooling arrived today and inspected unit and verified complaint found unit was unplugged when I arrived plugged unit in and compressor kicked on but sounded very tiny like it is missing Freon removed cover to inspect evaporator and found no frost pattern to be ever built and it ran for about 20 minutes. Compressor got very hot. Within 10 minutes where I could not even touch it. Called SD and after speaking with him and diagnosing, he had stated to order sealed system parts for return visit Ordered parts and will return when all parts arrive; ordrng 1 W11507067 (Evap) and 1 W10750851 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Fredericksburg, VA 22401
Tanner B.
Job Details:
11/21/2023
"F7E4 error , unit not switching from agitation to spin correctly.. can hear slider teeth not engaged fully .. needs slider and clutch; schdld next appmnt for 11/24 FRI !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Berryville, VA 22611
Ezra M.
Job Details:
11/21/2023
installed new UI.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Fredericksburg, VA 22401
Tanner B.
Job Details:
11/21/2023
"Installed new mullion , tested unit.."
We serviced a
WHIRLPOOL DRYER
Model MED5100DW0
Near Leesburg, VA 20176
Ricky E.
Job Details:
11/21/2023
customer stated that the unit was making noise. verified issue and fnd rollers and the idler are faulty... need parts.. unit is a stacked setup and needs a 2nd man; ordrng 4 WPW10314173 (support)s and 1 2ndman (2 man)
We serviced a
WHIRLPOOL FREEZER
Model KBSN608EBS01
Near Kensington, MD 20895
Israel R.
Job Details:
11/21/2023
Customer complaint unit temp alarm light is on and flasing 70 degrees but the unit is cooling. I found the unit is cooling correctly. Air coming out of the damper but the light was never reset or we coud not reset the light becasue it was still warm. I reset the light and the message never came back and the unit is cooling fine. We just needed to reset the alarm.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Williamsburg, VA 23188
Orbie
Job Details:
11/21/2023
replaced inlet valve. advised cx to monitor unit to verify unit working as designed
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LM2
Near McLean, VA 22102
Christian C.
Job Details:
11/21/2023
Cx complaint of an F8E4 error. Inspected unit found F8E4 float switch open. Found water in drip pan. Cleared drip pan. Tested unit x3 in diag cycle no leaks. Raised front feet of unit.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Hollywood, MD 20636
David J.
Job Details:
11/21/2023
"Cx complaint unit will not work sometimes. Arrived today and disconnected power. Removed console and lid. Replaced main control, console and lid switch. Removed top lid to replace suspension and found back left side of cabinet is separating due to seams that are welded are coming apart. Unit is going to need a new cabinet and support because now the basket is hanging and not straight. After reassembling unit is also found during test cycle the agitator makes a grinding noise like plastic rumbling. Also going to order splotch and stator cover. Found no gear case oil but parts are worn out. Requesting a 2nd tech a double labor due to the amount of work and removing completer inner and outer tub. Will return once parts arrive ; ordrng 1 W10677266 (Chrome shadow cabinet) and 1 W11089573 (Rear brace) and 1 W10724132 (Chrome shadow front brace) and 4 WP8564458 (Impact absorber)s and 1 WPW10612925 (Maytag badge) and 1 2ndtech (2nd tech) and 1 W10734521 (Sputch) and 1 W10915701 (Rotor cover)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Germantown, MD 20874
Julian H.
Job Details:
11/21/2023
"CX complaint about unit leaking inspected & found water line going to filter housing caught up on frame slowly cracking I was able to cut piece & reconnect water line with 5/16 fitting from VS tested several times with no leaks working fine; ordrng 1 2300868 (fitting JH VS), used 1 2300868 (FITTING JH VS) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Hamilton, VA 20158
Ricky E.
Job Details:
11/21/2023
"customer stated that the unit wasnt cold enough on the ff side. fnd unit not defrosting.. replaced ff evap fan assy, unit cks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Glen Burnie, MD 21060
Davonte
Job Details:
11/21/2023
"cx complained unit was cooling in the fc or rc side of unit. confirmed cx complaint after inspecting unit.. checked evap for frost pattern. no frost pattern. temps in the fc were ar 60, rc68 degrees. checked the compressor, and compressor wasnt running. aftet toggling on some wires to start device unit compressor came back on. then turned off. unit will need start device and ordering control b aord as well.; ordrng 1 W11547180 (start device) and 1 W11566851 (control)"
We serviced a
WHIRLPOOL COOKTOP
Model KCGS356ES00
Near Hanover, MD 21076
Davonte
Job Details:
11/21/2023
"cx complained back right burner wasnt coming on . confirmed cx complaint after inspecting unit. orfice to back burner was clogged with debri, removed debri. tested unit and back burner iginited as should. cx paid for service call. unit working as should"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Potomac, MD 20854
Roberto I.
Job Details:
11/21/2023
"Cx complaint unit not responding again.Found console not turning on again. Confirmed 12.2Vdc supplied by the control board. Seems like the console is bad again. Called tech line, spoke to Chris, he thinks that possible poor ventilation and steam backflow can damage the console. He suggested to replace the console once again, start the unit and check for proper ventilation or steam leaks. Re-ordering console W11351728; ordrng 1 W11351728 (console (Rop1y))"
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS20
Near Potomac, MD 20854
Roberto I.
Job Details:
11/21/2023
Replaced parts and ran a 350F bake cycle on both ovens. Both units preheated and worked ok.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Glenville, PA 17329
Bernard M.
Job Details:
11/21/2023
"Cx complaint unit moves during spin. Entered diag and found no errors. Ran test cycle and unit runs as designed. Placed several items into unit and ran quick wash cycle and during spin the unit would move away from wall. Unit sits ion pedistal on hard wood floor. Instructed cx to remove unit from pedistal and place traction discs under each leg to prevent from sliding. All suspension checks good, no parts needed at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Winchester, VA 22602
Ezra M.
Job Details:
11/21/2023
"cust states unit smoking. no sign of smoke or burning, did find belt slipping on drive pulley. replaced belt, drive pulley and motor. calibrated and tested unit. no errors, unit working properly. also releveled unit. called safety"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVB3
Near Wormleysburg, PA 17043
Cody H.
Job Details:
11/21/2023
"Was able to access unit and replace parts per previous visit. Tested unit and unit now works as designed, no further work needed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Maidens, VA 23102
Thomas B.
Job Details:
11/21/2023
Cx complaint unit is not working properly inspected unit found ice maker will not cycle properly ordering new ice maker assy; ordrng 1 WPW10300022 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Henrico, VA 23231
Chris B.
Job Details:
11/21/2023
cx comp unit will not cool ionsp unit conf cx c omp found evap in block ice THAWED evap found brown wire not saeted in heater connector repalced heater harness tested unit wroking as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Purcellville, VA 20132
Ricky E.
Job Details:
11/21/2023
"customer stated that the units display and lights will go out at random, but the unit will still cool.. at time of service the unit was functioning with no issues... will order and replace the acu... need parts...; ordrng 1 w11455229 (control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hanover, PA 17331
Bernard M.
Job Details:
11/21/2023
"Cx complaint the handle won't stay on the door. Inspected and found the set screws in handle are stripped out and won't tighten. Replaced handle using pre-id parts, the handle is tight when iopening and closing door. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Bowie, MD 20720
Shawn D.
Job Details:
11/21/2023
replaced evap harness cleared ice using steamer ice build up was returning. tunred unit back on and started cooling again. unit is good to go
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AMS0
Near Woodbridge, VA 22192
Demonte S.
Job Details:
11/21/2023
Inspected the Unit. Found that the cx is saying that the Dishwasher isn't cleaning Dishes. Ran Service Diagnostics on the unit. Error Codes are F4E3 = Motor will not run. I then checked the Harness to the Sump Motor. Sump Motor is fully plugged in. F7E1 = No Heat. Ran Service Test on the unit. Heater Element is activating. Unit will need the Sump Motor. ; ordrng 1 W11613570 (PUMP MOTOR)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Fort Belvoir, VA 22060
Demonte S.
Job Details:
11/21/2023
Installed the Sump Motor. Tested the unit. No leaks. Unit is working as Designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBH00
Near Waynesboro, PA 17268
Andrew S.
Job Details:
11/21/2023
Cx complaint is that the lights are outn in the top RH portion of the RC and the FC light. I Quoted the cx for the cost of replacing the LEDs. Cx paid in full. please contact cx when the parts are avaialble to schedule the return visit.; ordrng 1 W11683241 (LED kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Falmouth, VA 22405
Tanner B.
Job Details:
11/21/2023
"fc evap not defrosting , unit needs heater , fan and thermistor; ordrng 1 W11650661 (heater) and 1 WP2315549 (fan) and 1 WPW10384183 (thermistor)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Fredericksburg, VA 22405
Tanner B.
Job Details:
11/21/2023
"unit not starting a cycle, recalibrated unit and tested . Job complete"
We serviced a
MAYTAG WASHER
Model MEDC465HW0
Near Fredericksburg, VA 22407
Tanner B.
Job Details:
11/21/2023
"Abnormal noise while spinning , inspected the blower wheel for damage . no damage found .. ordering rollers and idler; ordrng 2 wpw10314173 (roller)s and 1 WP691366 (idler)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MB0
Near York, PA 17404
Drew B.
Job Details:
11/21/2023
"cx ocmplaint that unit is leaking gas from the regulator.. and taged out by columbia gas .. and found the manifold tubing is completley twisted and seized in regulartor.. will need tubing and reg for eplcement,; ordrng 1 W11628651 (manifold tubing to reg)"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near York, PA 17402
Drew B.
Job Details:
11/21/2023
repla ced all parts and tested no issues unit lights up and checks good
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Delta, PA 17314
Drew B.
Job Details:
11/21/2023
cx complaint that unit is getting the f2e1 and bakle button doesnt repsond when pressed will need the console ND replaced with pre id afyer speaking to TL of parts auth for approval .. replaced and tested no issues checks good.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Hedgesville, WV 25427
Ezra M.
Job Details:
11/21/2023
"installed knob, verified proper operation."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Gerrardstown, WV 25420
Ezra M.
Job Details:
11/21/2023
"tested vents with kit, did not pull card off hanger at all. advised cust will need to have vents cleaned. also found unit shutting off on sensor cycles. found bottom sensor bar harness disconnected. reconnected, tested, verified sensor bars operating properly"
We serviced a
JENN-AIR RANGE
Model JGCP436HL00
Near McLean, VA 22101
Christian C.
Job Details:
11/21/2023
Cx complaint FL burner takes a long time to ignite. Inspected unit found burner sometimes takes longer than 5 sec to ignite. Adjusted burner head. Tested burner x20. Had cx test. Unit is working as designed.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Westminster, MD 21157
Justin S.
Job Details:
11/21/2023
Replaced the fan and sensor. Tested and the unit is preheating good without any error codes. The unit is now good
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Bowie, MD 20720
Shawn D.
Job Details:
11/21/2023
"cx complaint her mom has some off balance loads after repair. i inspected unit then checked for errors and had none, ran test 12 and went through good and spins good no shaking. i then did notice i can wiggle unit some so adjusted feet and is good now. i then went over loading with cx mom and to select better cycle when washing heavy items. unit has no leaks still. unit is good to go"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Pasadena, MD 21122
Dustin F.
Job Details:
11/21/2023
"CX complaint: units control knob locked up and broke knobInspected unit, confirmed complaint. found timer shorted out and rendered knob defective from heatstress. cracking the shaft. replaced timer and knob with pre id and tested unit, unit now working as intended."
We serviced a
JENN-AIR OVEN
Model JJW2430IL01
Near Aldie, VA 20105
Richard B.
Job Details:
11/21/2023
"CX complant. Oven has errir code. Prior diagnosis found oven needs console . When going to install console , Oven only pulls out a half inch due to pigtail length. Will need second tech to pll microwave and disconnect oven power cord and feed it through two cabinets . Further work needed. RB;"
We serviced a
IKEA MICROWAVE
Model IMBS104GSS02
Near Baltimore, MD 21224
Emmanuel R.
Job Details:
11/21/2023
"Cs unit will lose power and turn back on with half display showing, unit will still heat and work just fine like that. I found the Ui is delaminating and display board is failing where it only shows half the numbers. Unit needs a UI and Ui display board. Orderign UI's.; ordrng 1 W11160285 (panl-cntrl) and 1 W11160286 (cntrl-elec)"
We serviced a
KITCHENAID HOOD
Model KXU8036YSS1
Near Aldie, VA 20105
Richard B.
Job Details:
11/21/2023
"CX complant. Hoods bulbs sometimes work and hood making noise. Inspected unit and found bulbs slightly loose, Tightened bulbs , CX stated that the secondary vent is making noise, The vent that lets air back in room form positive air pressure.is making the noise. Advised CX to contact vent comany as that is not part of the hood system. Collected 139 service call. RB"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Severn, MD 21144
Davonte
Job Details:
11/21/2023
"cx complained unit door was free falling when opening it. confirmed cx complaint. after inspecting unit, notice that the left hinge had came off. reseated hinge, now door working as should"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Nokesville, VA 20181
Robert W.
Job Details:
11/21/2023
Replaced flow meter and valve tested unit and unit is working properly.
We serviced a
JENNAIR DISHWASHER
Model JDPSG244LS2
Near Gaithersburg, MD 20878
Roberto I.
Job Details:
11/21/2023
"Replaced part, cleared F7E2 error and ran a test cycle. The unit worked as designed and didn't leak."
We serviced a
MAYTAG UNKNOWN
Model MER8600DS0
Near Alexandria, VA 22315
Lloyd B.
Job Details:
11/21/2023
Cx complained the units burner did not work. Inspected the unit and found that it comes on at times but then turns right back off. Faulty swich. Unit needs new switch; ordrng 1 WP3149404 (switch)
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Alexandria, VA 22309
Lloyd B.
Job Details:
11/21/2023
Cx complained the unit did not spin. Installed new latch assy and tested in diagnostics and it completed each step. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Hanover, PA 17331
Bernard M.
Job Details:
11/21/2023
"Cx complaint the upper rack is falling. Inspected and found the wheels on the adjusters had fragmented causing the rack to come out of the rails. Replaced adjusters using pre-id parts, rack stays in rails and adjusts. Unit checks good. Cx paid $322.79 for full repair."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Manassas, VA
Robert W.
Job Details:
11/21/2023
Replaced door gasket heated and sealed unit is working properly.
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Hagerstown, MD 21740
Ken M.
Job Details:
11/21/2023
Customer complaint is that the unit bangs around when spinning. Found that the basket is out of round. Ordering basket.; ordrng 1 W11513243 (basket)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Currituck, NC 27929
Branden R.
Job Details:
11/21/2023
cx complaint wont complete cycle to wash / wont start checked unit and found no errors stored to uint . tested and unit cycled as designed . unable to get unit to act up as stated . allowed cx to load unit and test once more all major componets checked out good and unit is running as designed with no stored errors
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Haymarket, VA 20169
Daniel J.
Job Details:
11/21/2023
washer leaking during cycle and fabric tray full of water at end of cycle tested foud tray overfilling causing leak attempted to clean out tray no change still overflowing sugguest replacing fabric softer tray showing sp order customer wants to see if he can find one sooner collected service call fee by cc
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Laurel, MD 20723
Leon
Job Details:
11/21/2023
Cx complaint was unit was making noise confirmed issue It seems like every time the unit picks up a new speed or change as a gear. The unit makes the high screeching noise Pick unit up the belt wasn't skipping. Nor were there any visible damages with the unit Ordering a gear case for the unit.; ordrng 1 W10721967 (Clutch) and 1 W11449840 (Gear case) and 1 W10913953 (Actuator) and 1 W11395618 (Capacitor) and 1 W11550891 (Wash plate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Laurel, MD 20723
Leon
Job Details:
11/21/2023
"Client's complaint was the unit was not cooling and the refrigerator confirmed the issue. Seeing that the evaporator was completely frozen over went to go replace heater, saying that the heater was working just fine and it was already updated to the new heaterTested thermostat Inside the ice and got 8 ohmesTesting the thermostat from the control board and got 35 ohmes ordering new control ; ordrng 1 W11566851 (Control)"
We serviced a
KITCHENAID FREEZER
Model KUIX505ESS1
Near Jarvisburg, NC 27947
Branden R.
Job Details:
11/21/2023
"cx complaint unit not turning on, checked unit and found bad Condensate Drain Pump on unit not allowing propery vac to unit . plugged unit into wall and unit will run like designed . ordering new Condensate Drain Pump for repair.; ordrng 1 W11539855 (Machine Condensate Drain Pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW
Near Springfield, VA 22152
Demonte S.
Job Details:
11/21/2023
Installed Main Harness & Actuator. Tested the unit. Unit is working as Designed.
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ02
Near Severna Park, MD 21146
Dustin F.
Job Details:
11/21/2023
"REplaced all parts and tested unit, unit now working as intended. dispensed water and filled icemaker with roof down and confirmed no leaks present. lights now work in roof. unit working as intended."
We serviced a
WHIRLPOOL UNKNOWN
Model SF385PEEN0
Near Waldorf, MD 20601
Shane B.
Job Details:
11/21/2023
"cx complaint is the oven not heating. cx said it starts to get warm then it stops heating completly. i started a bake cycle in the oven. ignnitor started glowing and flames turned on and looked good. -3 min later the ignitor went out and flames turned off. a few minutes later ignitor started glowing again and flames came back on. no error appeared when running that cycle. i found temp prob reading correct temp when checked at the sensor, same reading at the board. found thermal damage to board at a resister labeled D13. i called techline, they had me ohm out the gas valve from the board. got a reading of 60-70ohms, in spec is 216ohms. unit needs a new valve. part is no longer available. techline said they may need control baord as well. explained to cx unit can not be fixed."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Annapolis, MD 21403
Dustin F.
Job Details:
11/21/2023
replaced harnass and actuator. drain pump not needed. calibrated and ran 2 test cycles and 1 quick wash cycle. unit working as intended.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Staunton, VA 24401
Danny R.
Job Details:
11/21/2023
installed parts chdksok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Annapolis, MD 21403
Dustin F.
Job Details:
11/21/2023
replaced Drain hose and claimp. ran test mode and partial quick was to confirm no leaks both while unit was out and after reinstall. unit now working as intended.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Annapolis, MD 21409
Dustin F.
Job Details:
11/21/2023
"CX complaint: unit making more noise then before repairs. Inspected unit, confirmed complaint. found waterlines knocking behind unit. and unit slightly off level. Rleveled unit, and moved excess water lines away from back of unit. unit working as intended."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MW0
Near Waldorf, MD 20603
Shane B.
Job Details:
11/21/2023
installed orderd parts and teste dunit for cx. unit is working as deisned.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXY02
Near Waldorf, MD 20603
Shane B.
Job Details:
11/21/2023
complaint is water leaking from the FC. confirmedd complaint. found a sheet of ice. cleaned all ice and cleared drian line. unit is now working as deisnged. cx paid service call.
We serviced a
KITCHENAID RANGE
Model KGCU467VSS02
Near McLean, VA 22101
Christian C.
Job Details:
11/21/2023
Installed LF burner head. Went to install oriface assembly but igniter is different. Reordering igniter.; ordrng 1 W11379158 (igniter harness)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Waldorf, MD 20603
Shane B.
Job Details:
11/21/2023
"before installing parts i checked for codes and found F6E3, F0E5. cleared codes and ran service cycle. unit made multiple attempts to spin but kept coming to a stop and making a clicking noise. replced control but it made no changes. inspected under unit and found slider is broken. replaced with VS part and tested. unit is now spinning properly but i also making a tapping noise that gets faster as basket speeds up. no signs of binding on any componants under unit. noise is present when turning basket by hand. removed basket and turned shaft on gearcase. noise is still present. must be an issue in the gearcase. suspension also feels soft and rotor is a little worn from the broken slider. ordering gearcase, rotor, and suspenions for return visit.; ordrng 1 W10734521 (slider VS SB) and 1 W11400156 (suspension kit) and 1 W11449841 (gearcase) and 1 W10915701 (rotor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Hanover, MD 21076
Davonte
Job Details:
11/21/2023
cx complained unit uit filter door wouldnt stay closed. confirmed cx complaint after insoecting unit. I tried reseating filter so door can close properly. that didt wouldnt. door is latching on to stay closed. unit will need filter housing; ordrng 1 W11162041 (filter housing)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Derwood, MD 20855
Julian H.
Job Details:
11/21/2023
CX complaint about not able to see display noticed only will have dashes on confirmed 120vac unit needs a new control CX PIF THRU APP; ordrng 1 W10894102 (cntrl-elec)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near McLean, VA 22102
Christian C.
Job Details:
11/21/2023
Cx complaint unit is not working. Inspected unit found console unresonsive and keeps resetting.; ordrng 1 W11600321 (console)
We serviced a
JENNAIR COOKTOP
Model C316
Near Rockville, MD 20854
Roberto I.
Job Details:
11/21/2023
"Replaced parts, all the elements tested ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near ,
Kyle A.
Job Details:
11/21/2023
Cx complaint of unit freezing food. Did confirm baffle gotten stuck on piece of foam. Removed foam and unit is now as designed.
We serviced a
KITCHENAID FREEZER
Model KBSD606ESS01
Near Manakin-Sabot, VA 23103
Thomas B.
Job Details:
11/21/2023
Cx complaint of Led lightning in the freezer is very dim. I found a S-code that covers the Led Lights for 5 years. Also cx has a leaking water line from the door hinge freezer is cracked and leaking unable to patch will need new freezer door assy ordering parts; ordrng 4 W11632139 (Led lights)s and 1 W10800791 (dor-fip us)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Baltimore, MD 21217
Shane M.
Job Details:
11/21/2023
cx complaint the unit isnt washing properly. found unit was being overloading causing load to stop in cycle. raned test mode & calibration mode. unit passed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Haymarket, VA 20169
Daniel J.
Job Details:
11/21/2023
fridge no ice multiple vists still no ice storing e5 error for temps above harvest point test 36 test 57 harvest passed test 19 bin not full test 37 01 icebox thermistor passed tech line tested temps inside iceroom and ohmed out at control showing 32 f ohmed out at 9.95 k ohms icebin 31 9.k ohms blocked icedoor with towel and checked for leaks suggguested to permagum hole where the water line goes into the iceroom
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Frederick, MD 21702
Brian R.
Job Details:
11/21/2023
came out to install parts. cx was going over unit and issues. took temps reading and checked unit over first. freezer is 16 37 in fridge and 25 through ice maker. need another logger for unit as well as parts. units making ice more at nght then durng the day as unit can hold better temps when closed. set temps down in freezer and up some in fridge until we return with parts needed. plus when rescheduled we will need to schedule out there 1 week for pickup of loggers as well as next week is full. went over unit with cx and hes happy unit might get fixed for the last time.as soon as all parts are in office will schedule. cx asked to be on cancelation list as well as a seal system tech back as these issues happened after all that work was done.; ordrng 1 W10846539 (IM Evap Fan) and 1 W11578030 (Evap Fan) and 1 DataLogger (DataLogger)
We serviced a
MAYTAG WASHER
Model MVWC450XW3
Near Fork Union, VA 23055
Kyle A.
Job Details:
11/21/2023
Changed parts and tested unit and unit is now as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Alexandria, VA 22310
Lloyd B.
Job Details:
11/21/2023
Cx complained of insulation showing. Inspected the unit and found the insulation in the door was coming down. Removed front panel and adjusted the insulation. Install and instruct. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOD52ES4MW00
Near Finksburg, MD 21048
Justin S.
Job Details:
11/21/2023
Cx says the unit is getting a f5e1 error code even after resetting power to the unit. Confirmed the error code in diagnostics. Cleared the error codes. Nothing is activating in component activation. ; ordrng 1 W11347847 (Switch) and 1 W11594257 (Ui) and 1 W11594418 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Frederick, MD 21702
Brian R.
Job Details:
11/21/2023
cx has a few issues with unit as well as a few videos of noises and dancing around and noises. no codes in unit. ran DLMS cycle and unit started clicking and not moving at first. then ran factory calibration then auto test. unit went through cycles empty and maybe a slight sound or click here and there. when shifting shifter is very loud. started a quickwas and let that run. then put a load in. unit does not get enough water and when shifting seems like. did again on deep wash and unit did shift a bit better. drum had slight bounce. no il or water under unit at time. will order parts needed and office will schedule.; ordrng 1 W11395618 (Capacitor) and 1 W10721967 (Splutch) and 1 W10913953 (Actuator) and 1 W11396716 (Suspension) and 1 W10752283 (Washplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Sterling, VA 20166
Richard B.
Job Details:
11/21/2023
"CX complant. Fridge making nois. Inspected unit and found when damer opens and closes it is making excessive noises. Installed new damper assembly , Now opening quietly. Job completed, RB"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Alexandria, VA 22305
Lloyd B.
Job Details:
11/21/2023
"Cx complained of an error. Inspected the unit and found the error was to rotate the knob. Per the pointer, tried to fix the ribbon but it did not work. Installed new console and after programming, tested and it now works as designed. Job complete"
We serviced a
WHIRLPOOL DRYER
Model LEQ9508PW0
Near Manassas, VA 20110
Robert W.
Job Details:
11/21/2023
Replaced Door switch and tested unit is working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Manassas, VA 20112
Robert W.
Job Details:
11/21/2023
"CX Complaint is the unit isnt cooling. Inspected unit and found the RC warm no frost pattern on evap, FC is warm and frost pattrn is barley anything temp in FC 46deg and thermistor is eading theat and RC is 66Deg and thermistor is reading that fans are operatng properly. Unit has developed sealed system issue. Ordering Compressor and drier coupler; ordrng 1 W11592010 (Compressor) and 1 W11109499 (Drier) and 1 W10913906 (Coupler)"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC1
Near Manassas, VA 20112
Robert W.
Job Details:
11/21/2023
Replaced Console and Valves unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Georgetown, DE 19947
Michael E.
Job Details:
11/21/2023
"Replaced the gearcase, clutch, slider. stator and rotor as per prrevious diagnosis. Calibrated, then tested unit and it is now working properly. Job is complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Millville, DE 19967
Michael E.
Job Details:
11/21/2023
Replaced right hinge as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Burke, VA 22015
Demonte S.
Job Details:
11/21/2023
Installed Water Inlet Valve. Tested the unit. No leaks. Unit is working as Designed.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Finksburg, MD 21048
Justin S.
Job Details:
11/21/2023
Cx says the unit is very loud in cycle during the last 5 min. Found a f6e3(communication) error code in memory. Ran the diagnostic cycle and the unit is filling draining agitating and spinning good. No error codes after. Ran the calibration. Ran the diagnostic again and the cx confirmed the noise. Found the rotor bolt is laying under the unit. Reinstalled the rotor bolt and reran the diagnostic. The unit is now good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Bristow, VA 20136
Daniel J.
Job Details:
11/21/2023
fridge not dispensing water removed filter spraying little water while filter was remoed installed bypass now water is dispensed sugguest filter head gave qoute agreed replaced and tested with same filter flow good left part with customer paid
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Rockville, MD 20850
Roberto I.
Job Details:
11/21/2023
"CX complaint Rc too warm, frost on the backwall, loud noise from the inside.Found Rc evaporator with thick frost build up. Seems like it is not defrosting again. Orderring UI W11509094 per sp. Ordering also defrost thermistor W10316760, and fan scroll W11098695 if needed. Return visit 12/4/23. Cx will defrost the unit before our return.; ordrng 1 W11509094 (UI) and 1 W10316760 (defrost thermistor) and 1 W11098695 (fan scroll (Rop1y))"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Fairfax, VA 22032
Demonte S.
Job Details:
11/21/2023
"Installed the Outer Tub, Lower Harness & Drain Pump. Tested the unit. No leaks. Unit is working as Designed."