We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Brookeville, MD 20833
Israel R.
Job Details: 05/27/2022
Customer complaint unit is not cooling the unit is on and cool but not cooling. I found the unit is not blowing air. I tested fan is OL and is getting 120vac. Bad fan. collected in full. 66 at tribles.; ordrng 1 WP2315549 (evap fan motor 189.36)
We serviced a
WHIRLPOOL RANGE
Model KGSS907SSS03
Near Falls Church, VA 22042
Jason A.
Job Details: 05/27/2022
CX complaint RANGE was in self clean & console display went out & door locked. Found thermal fuse open. Used a jumper to test control & display is working & test oven heats & all cooktop burners work. Picked up from Tribles - Replaced part. Test all range functions work. Fan is working. Called safety 7733696150 > JJ; ordrng 1 WP9759242 (Themal fuse 74.80 JJ/VS)
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Arnold, MD 21012
Shawn D.
Job Details: 05/27/2022
"replaced lid,hinges and bracket in the back the hinges mount to then tested lid now stays locked down. unit is good"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Bel Air, MD 21015
Neil H.
Job Details: 05/27/2022
REPLACED THE HEATING ELEMENT PER SP UNIT CHECKED GOOD.
We serviced a
WHIRLPOOL ICE MAKER
Model KSF26C4XYY03
Near Centreville, VA 20120
Richard B.
Job Details: 05/27/2022
"CX complant. No ice, Ispected unit and found no ice inbin, Checked wire harness in door and wires are severed causing no ice to be produced , Door no longer available , Collected 120 service call , Job completed , RB"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Haymarket, VA 20169
Christian C.
Job Details: 05/27/2022
Installed parts. Door handle is now good.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Stafford, VA 22554
Robert W.
Job Details: 05/27/2022
CC complaint is dryer isnt heating. Inspected unit and found unit getting good power tested unit and unit isnt heating. Pulled rear panel and tested everything and all tested good plugged unit back up and tested unit is now heating properly.
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW1
Near Alexandria, VA 22314
David J.
Job Details: 05/27/2022
Cx complaint unit leaking water. Inspected unit underneath and found no standing or old water stains. Removed the top to check all water connections and everything looked good. Ran test cycle and checked after and found no water. Cx stated it doesnt happen right away. Let Cx know to use the unit and as soon as they see water to document it and call us back. Cx paid 120.00 for service call.
We serviced a
WHIRLPOOL RANGE
Model WCG55US6HS00
Near Dumfries, VA 22026
Robert W.
Job Details: 05/27/2022
CX stated they had cancelled appt unit has no issues
We serviced a
WHIRLPOOL FREEZER
Model WRT541SZDM00
Near Charlottesville, VA 22901
Kyle A.
Job Details: 05/27/2022
Cx complaint of unit having dented doors. Did confirm and will need to replace both rc and fc doors.; ordrng 1 LW10648584 (Stainless door) and 1 LW10648583 (Stainless freezer door) and 1 W11178521 (Emblem)
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Perry Hall, MD 21128
Shane M.
Job Details: 05/27/2022
cx complaint of a squeaking noise at high spin mode found error code F2E1 only. can confirmed noise coming gearcase. gave cx a quote for the repairs cx paid svc by check 1106
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Waynesboro, PA 17268
Bernard M.
Job Details: 05/27/2022
"Replaced all parts per previous tech, ran normal cycle and unit and spun without noise. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Ashton-Sandy Spring, MD 20861
Israel R.
Job Details: 05/27/2022
Customer complaint unit is freezing in the refrigerator. I tested temps and is 4 freezer set to 0 and 40 in the refrigerator. The cx stated she went shopping. I still found the damper is really loud and i can see frost build up. The door is not closing all the way. Unit needs new diffuser.; ordrng 1 W11236851 (diffuser)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Catonsville, MD 21228
Shane M.
Job Details: 05/26/2022
cx complaint the unit isnt heating. found clogged ventline & found OL element. replaced element from vanstock. cx to get ventline cleaned.; used 1 279838 (element) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near Bethesda, MD 20817
Roberto I.
Job Details: 05/26/2022
"Cx complaint randomly water from the bottom.Inspected unit, pulled it out, found clogged drain tube and water leaking from the back during defrost. Replaced drain extension using pre id. Removed evap cover, inspected drip pan and tested drain with water. The unit worked as designed"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Gordonsville, VA 22942
Eric F.
Job Details: 05/26/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Waldorf, MD 20601
Shawn D.
Job Details: 05/26/2022
"opened system and very little of freon in the system. i think evaporator is leaking in the back where clips are holding it up. replaced evaporator compressor drier then vacumed unit down then filled to 5.00 oz and started cooling. unit is good; ordrng 1 w10913906 (coupler SD VAN STOCK), used 1 w10913906 (coupler) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2876DRM02
Near Bel Air, MD 21015
Neil H.
Job Details: 05/26/2022
CX COMPLAINT UNIT LEAKING FOUND THE CABINET RUSTED THROUGH AROUND THE DRAIN TUBE AND RUST IN TUBE AND BASE/FRAME CABINET RUST AT THE BOTTOM AND ICE MAKER NOT WORKING WEAK FAN CX REPLACING UNIT BECAUSE I EXPLAINED THE RUST HAS COMPROMISED THE ISULATION AND FRAME 120 COLLECTED.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Chambersburg, PA 17201
Andrew S.
Job Details: 05/26/2022
Cx complaint is that the unit is not making ice. Upon arrival I found that there were a few ice cubes stuck between the bail arm and the icemaker not allowing it to come completely down. I removed the ice and then jumped the icemaker and it completed the harvest cycle and filled. I found that the unit is now functioning as intended. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Arlington, VA 22205
Christian C.
Job Details: 05/26/2022
Installed heating element per special project. Tested unit no errors no leaks.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Frederick, MD 21702
Brian R.
Job Details: 05/26/2022
replaced heater and tested and checked unit. no leaks seen and unit checks. job complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Manassas, VA 20112
Lloyd B.
Job Details: 05/26/2022
Cx complained the unit would shake. Inspected the unit and found a weak suspention. Installed new suspention and tested and the unit operates as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Richmond, VA 23236
Joseph D.
Job Details: 05/26/2022
"unit with rent a center additional 1 year.replaced failed suspension, and unit working properly. mandakaye928@gmail.com"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Bethesda, MD 20817
Roberto I.
Job Details: 05/26/2022
Cx complaint ligts not working. Confirmed lights off in both compartments. Found Fc right bottom and Rc left cente modules bad. Ordering 12 led modules W11484836 per sp W11606409 Rev B. S84638 covers parts and labor. Called office was told me not to collected svc.; ordrng 12 W11484836 (led modules)s
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Taneytown, MD 21787
Sal R.
Job Details: 05/26/2022
"CX complai t is that the tuni will not opperate,. I foun d that the the unit has a F7E1 erroro code. I was able to run test cycles and found that the shifter is m aking a noise and attempting to opperate , but hads failed. I am ordering 1 shifter (W11481722). Once the part is avalible, please have someon form the office call to set a return date.; ordrng 1 W11481722 (shifter)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near McLean, VA 22101
Eric W.
Job Details: 05/26/2022
unit is a built in fridge new home need 2 tec and 2 count to remove unit to look for leak at rear of unit builder said it is comming from drip pan if no one is heere to let us in call phone number to get code for garage; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Silver Spring, MD 20902
Israel R.
Job Details: 05/26/2022
Installed both UI and control and the unit is now intermittently doing it. The custoemr stated the door were off. So i checked the harness. ANd the harness is damaged. Unit needs door harness. IF the harness cant be intalled we need to get the door. Call customer when part is available.; ordrng 1 W10913117 (harns-wire)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3SHAXVY02
Near McLean, VA 22101
Eric W.
Job Details: 05/26/2022
cx complant of unit leaking water in freezer inpsected unit found the fill cup to icemaker is full of ice frome water vlave leaking needs new valve cx paid in full; ordrng 1 WPW10210603 (inlet valve)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Union Bridge, MD 21791
Brian R.
Job Details: 05/26/2022
cx complaint unit wont start or run and all lights just flash. checked unit and found lid strike broken. replaced from van stock and now unit checks. job complete.; used 1 W11457841 (Strike) from stock
We serviced a
WHIRLPOOL RANGE
Model JGD3536WS01
Near Silver Spring, MD 20904
Israel R.
Job Details: 05/26/2022
Installed screws and burner. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Springfield, VA 22153
Emmanuel R.
Job Details: 05/26/2022
"Cs icemaker not makimng ice, I found a loose electrical connector. Secured electrical connector and tested icemaker. Icemaker is now operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near ,
Frederick R.
Job Details: 05/26/2022
Unit needs a regular drier not a UV dye drier. 12 in stock at Tribles. Please send me shop job on this tomorrow.; ordrng 1 W11109499 (drier)
We serviced a
MAYTAG DRYER
Model MEDC300XW0
Near Harrisburg, PA 17103
Fred G.
Job Details: 05/26/2022
I was able to access unit and replace both the heating element and the wiring harness. tested unit and found it still not heating. i found the thermal cut to be bad. ordering 1 (279816). set up return for 5/31/22. talked to Tori on the phone to schedule and get me the part.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Washington, DC 20009
Samuel R.
Job Details: 05/26/2022
replaced sump and tested unit.now working properly
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Leesburg, VA 20175
Richard B.
Job Details: 05/26/2022
"CX complant. No light after repair. Prior diagnosis found light was not working after console replacement, Replaced microwave light bulb and cycled power to the unit. and tested unit. Light working as designed. Job completed, RB"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Halethorpe, MD 21227
Shane M.
Job Details: 05/26/2022
cx complaint of long dry times. found unit heating shutting off during cycle. i shifted unit & unit held heat. pulled back panel off & discovered loose connection at terminal block. fix this issue. unit seeing 240v always. i also found a clogged exit. vent clogged with lint. removed screen. unit now flowing proper..
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Arlington, VA 22201
David J.
Job Details: 05/26/2022
Cx complaint water leaking from under front of unit. Removed panel and waited for leak. Found leak coming from in between stainless door and inner door. Ordering parts for next visit.; ordrng 1 Cleardoor (Clear door for inspection) and 1 Wpw10491331 (Lower spray arm) and 1 Wpw10498900 (Middle spray arm) and 1 W11513971 (Inner door assem.) and 1 Wp8269259 (Vent gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ03
Near New Bern, NC 28560
Ronnie B.
Job Details: 05/26/2022
"cx complaint of unit not dispensing and or making ice. checked unit and found ice bin installed incorrectly causing auger yoke to not make contact with ice bin auger shaft. Also found ice maker bail arm in off position. removed ice bin and turned on ice maker. performed harvest and confirmed heater activated, completed harvest, and filled. ice maker is working as designed. advised cx call back within 30 days if issues continue. quoted 120 service call for today and cx paid in full. quoted 110, labor, 15 shipping and wpw10300022 166.87 for ice maker plus tax. also advised cx to change water filter."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Gerrardstown, WV 25420
Danny R.
Job Details: 05/26/2022
adjusted the vavles and ignitors so the lit every time and the vacles are now st at lowestsetimng giving a better flame range then befoe your checks ok
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near ,
Frederick R.
Job Details: 05/26/2022
CX complaint is DW still dripping from vent. Called WPTL and spoke to Bruce (7733203524)Forwarded to a Whirpool advisor per Techline. They will be in touch with tech or cx in the near future. Job complete
We serviced a
JENNAIR REFRIGERATOR
Model JS42SSDUDE01
Near New Market, MD 21774
Brian R.
Job Details: 05/26/2022
cx complaint is with more lights out. per service pointer and tech line theres a new LED light and you have to change them all and not just the bad ones. per S code of S84638 that covers this and for this issue as well as unit under contract i called tech line to let them know what i was doing and inform about unit as well. spoke to Chris and 7733747852 adviaed lights i wanted and ordered are correct and we just need to replace them all and board or nothing else is needed. as soon as all lights are in office will schedule.; ordrng 12 W11484836 (New LED Lights)s
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS00
Near Washington, DC 20008
Samuel R.
Job Details: 05/26/2022
cx complaint unit is freezing.inspected unit and found a bag handle causing unit to seal right.unit is now sealing
We serviced a
KITCHENAID FREEZER
Model KUDF204EPA00
Near Owings Mills, MD 21117
Keith H.
Job Details: 05/26/2022
repalced harness tested it unit is working
We serviced a
WHIRLPOOL DRYER
Model WED6620HC0
Near New Bern, NC 28560
Ronnie B.
Job Details: 05/26/2022
"cx complaint of excess vibration and noise. checked unit and found a large build up of lint on blower and trap housing. service pointer W11378591A for seal has already been performed on this unit. removed all lint from blower and housing, re-assembled, tested, noise and vibration are gone and unit is working as designed. advised cx to clean ventilation once per year and to not overload dryer causing poor airflow."
We serviced a
WHIRLPOOL HOOD
Model UXT5530AAS3
Near Stafford, VA 22554
Robert W.
Job Details: 05/26/2022
CX Complaint is the lights are out on unit. Inspected unit and found the Lf buld out found bulb is good tested power at harness to light is good but the socket isnt getting power. Replaced housing and tested unit is working properly.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Greenville, NC 27858
Ronnie B.
Job Details: 05/26/2022
"cx complaint is same as previous nothing is working. checked unit nothing is operating and control is lit. checked voltages and are exatcly the same as before. L1 is not correct, found that connection is loose in outlet at L1 causing improper voltages called techline to document. s/r 7733743607. advised cx if we are called back out and i find same condition will be forced to charge service call of 120."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Owings Mills, MD 21117
Keith H.
Job Details: 05/26/2022
replaced ordered parts but unit still isnt working properly theres an electrical issue happening orderin controls; ordrng 1 WPW10769076 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 W11330971 (control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Washington, DC 20016
Roberto I.
Job Details: 05/26/2022
"Replaced part ordered by prev tech. ran diag, found no errors. The test cycle ended ok, the lower spray worked and didn't make any noise."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Aldie, VA 20105
Ezra M.
Job Details: 05/26/2022
"water not dispensing cosistantly, found door sunken in where it should hit door switch. also, 1 shelf has roller detatching, drawer not closing properly, and not steady in open position.; ordrng 1 W11243759 (shelf-glas) and 1 W11435353 (door, left, stainless)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fredericksburg, VA 22401
Thomas B.
Job Details: 05/26/2022
Cx complaint unit is not working properly inspected unit removed and replaced the pulley assy tested unit now functions normally
We serviced a
JENN-AIR MICROWAVE
Model JMC2430IL03
Near Stafford, VA 22556
Robert W.
Job Details: 05/26/2022
Replaced inner door tenison spring and right hinge and arm bushing.
We serviced a
WHIRLPOOL RANGE
Model KSGB900ESS0
Near Washington, DC 20012
Roberto I.
Job Details: 05/26/2022
Cx stated that the same issue was recently repaired by Via and this new repair shoul be covered by warranty. I didn't have any prev service listed on the p/o. Called office to confirm no service history on this unit. Cx asked me to cancel service.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW0
Near Charlottesville, VA 22901
Eric F.
Job Details: 05/26/2022
"Confirmed cx complaint unit not advancing cycles. Found overload error condition. Tested unit, unit working as designed. Advised cx on proper load procedures. Charged 120 diagnostic."
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Frederick, MD 21704
Brian R.
Job Details: 05/26/2022
cx complaint is time keeps changing as well as date and she has to keep re setting unit to get to work and it goes out again. found code F1E4 microwave power relay. tested and checked and both heated well. unit will need parts. as soon as approval is given and parts are in office will schedule.; ordrng 1 W11297728 (Console Stainless) and 1 W11261167 (Control) and 1 W11325603 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HZ04
Near Silver Spring, MD 20910
Roberto I.
Job Details: 05/26/2022
"CX complaint same issue again. The display gets randomly stuck with the hourglass on and after a little while it works again. Cx had a video showing the issue. Control board, filter board and door assy were already replaced. Replaced today UI to control wiring harness. The unit turned on and worked ok."
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Faber, VA 22938
Kyle A.
Job Details: 05/26/2022
"Cx complaint of unit not spinning. Did confirm several issues. Found splutch and shifter worn from sticking and gearcase leaking oil aswell as unit isnt always unlocking as it should. Informed cx we will have to order the gearcase,shifter,splutch,and lock.cx is going to call whirlpool and think over the estimate.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Clutch) and 1 W10754448 (Shifter) and 1 W10810403 (Lock)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Charlottesville, VA 22902
Kyle A.
Job Details: 05/26/2022
77337449204 Found units shocks in the wrong positions after calling techline for the stator rubbing on the back panel. Changed shocks and their position and unit is now as designed
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW0
Near Perry Hall, MD 21128
Neil H.
Job Details: 05/26/2022
OFFICE WILL HAVE TO CALL I COULDN'T MAKE IT LEAVING THIS DRYER CABINET JOB AT 8:30 PM WITH 1HR COMMUTE TO HOME. CALLED THEM WHEN I ARRIVED THINKING I COULD STILL MAKE IT TODAY.BUT DIDN'T WORK OUT; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Richmond, VA 23220
Gill G.
Job Details: 05/26/2022
verified cx complaint of unit not cooling to set point in freezer. found evap does not have a complete frost pattern. frost pattern on only 1/8 of evap coils. found compressor drawing .8 amps. ordered sealed system repair.; ordrng 1 W11394622 (evap) and 1 W11370574 (compressor) and 1 W11504415 (lokring) and 1 W11504420 (lokring) and 1 W11504431 (lokring) and 1 W11504423 (lokring) and 1 W11506620 (lokring) and 1 W11225184 (tube) and 1 W11504419 (lokring) and 1 W11506620 (lokring) and 1 W11225184 (tube) and 1 W11506635 (access valve coupler)
We serviced a
WHIRLPOOL DRYER
Model TEDX640PQ0
Near Manassas, VA 20110
Demonte S.
Job Details: 05/26/2022
Inspected the unit. Found that the cx is saying that the Dryer will not run or do anything. Checked power at the Terminal Block. L1 to N = 123.5 Volts. L2 to N = 123.7 Volts. L1 to L2 = 247.6 Volts. I then checked the Thermal Fuse. Fuse is reading Open Line. Installed the Thermal Fuse. Tested the unit. Unit is Heating. Unit is working as Designed. Cx paid in full by Card.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Keswick, VA 22947
Eric F.
Job Details: 05/26/2022
"Confirmed cx complaint unit not advancing cycles. Removed cold water line and tested flow into unit. Cold water line to unit restricted, unit not getting enough cold water to advance cycle. Advised cx to have water lines checked."
We serviced a
WHIRLPOOL OVEN
Model KOCE500EBS06
Near Haymarket, VA 20169
Demonte S.
Job Details: 05/26/2022
Inspected the unit. Found that the cx is saying that the Oven Broil Sheild has a hole from when the Broil Element popped. Cx doesn't want to pay for this repair.( Advised that this just holds the element in place. This will not cause any damages to the Oven. )
We serviced a
WHIRLPOOL DBL WALL OVEN
Model KODE500ESS02
Near Ashburn, VA 20148
Richard B.
Job Details: 05/26/2022
"CX complant. Oven not working good, Prior diagnosis found control was needed, When going to replace control , Control plug sheared off in package Reordering control. Further work needed. RB; schdld next appmnt for 6/2 THU !"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chesterfield, VA 23832
John P.
Job Details: 05/26/2022
"CX complaint unit is shaking check unit found shaking is normal advised CX, shaking coming from rubber isolators in bottom of feet compressing when it is spinning, instructed CX on loading unit working as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Culpeper, VA 22701
Robert W.
Job Details: 05/26/2022
CX Compaint is the washer is leaking water. No visable sigs of water leaking from unit but i did find the inner basket is whorped or bent because the tub is dragging the upper part of inner baket causing damage to bellow and making alot of noise. Ordering Tub assembly and bellow to fix unit Second tech needed two count; ordrng 1 W11287253 (Tub assembly) and 1 TwoCount (Two Count) and 1 Secondtech (Second tech)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Richmond, VA 23221
Gill G.
Job Details: 05/26/2022
replaced suspension. calibrated unit. tested. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near ,
Frederick R.
Job Details: 05/26/2022
CX complaint is IM balling up inside bin. Inspected unit and verified complaint. Fill tube was not frozen but trough going into IM was. Found styrofoam blocking water into ice tray causing water to flow over into ice bin. Cleared debris and cycled IM. Unit is now working properly. Job is complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Bel Air, MD 21015
Neil H.
Job Details: 05/26/2022
REPLACED THE CABINET THE DRUM AND TOP UNIT CHECKED GOOD 3HRS I HAD TO SPEND DOING THIS NEVER AGAIN THIS THE LAST CABINET I WILL BE DOING WITHOUT EXTRA COUNT.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Great Falls, VA 22066
Jason A.
Job Details: 05/26/2022
CX complaint B-I FRIDGE not cooling. Lights are not working. Test compressor & replaced RC evap & install new UV dryer from van stock & coupler. Check for leaks & ran vac. Filled with 4.5 OZ R134. Good frost pattern & pressures. Evap cover does not seat well. Parts are not straight & creates air gaps that will become iced up evap & bad cooling. Pressures equalize when unit is turned off. Some LEDs are dim or not working S84638; ordrng 10 W11484836 (LEDs - S84638 - There are 10 leds)s and 1 W10555476 (cover-evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2089HPY
Near Washington, DC 20007
Samuel R.
Job Details: 05/26/2022
replaced part ordered.unit came on and advised cx give unit 24hrs to cool
We serviced a
WHIRLPOOL OVEN
Model KFDC506J
Near Charlottesville, VA 22903
Kyle A.
Job Details: 05/26/2022
Cx said we already came out yesterday and ordered a part.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Millsboro, DE 19966
Jonathon C.
Job Details: 05/26/2022
"cx complaint, dryer not heating. installed parts per prior diag, tested unit, unit is working as deisgned. job is complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Bethany Beach, DE 19930
Jonathon C.
Job Details: 05/26/2022
"cx complaint, flashing wash light, tested, inspected, verified complaint. ran a test cycle and found the lid unable to lock. ordering lid lock. resched for 6/6/22 cx paid in full by card.; ordrng 1 W11307244 (latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Frederick, MD 21704
Brian R.
Job Details: 05/26/2022
cx complaint on this unit is she doesnt believe unit gets enough water like her other one did and at times it seems soap is still in things. no codes in unit. recalibrated then ran auto test. unit filled fast and good. great pressure. unit checked and ran as it should. asked about soap and loading issues.unit checks. job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Fulton, MD 20759
Robert L.
Job Details: 05/26/2022
"installed sump per previous, drain pump working but loud cx wanted it replaced, installed drain pump , tested all ops ok, collected 76.96 visa for drain pump all other fees prepaid"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Glen Allen, VA 23059
Chris B.
Job Details: 05/26/2022
cx complaint unit will not dry inspected unit found vent attached to be kinked advised cx to get new or reroute dryer vent unit is working as desighned
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Snow Hill, MD 21863
Jonathon C.
Job Details: 05/26/2022
"cx complaint, dryer not powering on. upon arrival, found dryer in the living room with no access to power. inspected unit and found terminal block missing the lug on L1. ordering terminal block and kit. cx is to have dryer back in the laundry room upstairs when i return.; ordrng 1 WP3397659 (block-term) and 1 279393 (screw)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Boyds, MD 20841
Ricardo S.
Job Details: 05/26/2022
" 7733750933customer complains the unit tripped the breaker, inspected the outlet on the unit said 120VAC, it is grounded, all connections on the main board are good so I unplugged the starter and the unit is doing the same, order parts; ordrng 1 w11547180 (starter) and 1 w11558182 (cntrl) and 1 w11565110 (power cord) and 1 w11581973 (harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Columbia, MD 21044
Robert L.
Job Details: 05/26/2022
"installed data loggers, top back left wall, sliding deli drawer in middle, and freezer back side of door, scheduled pick up 6/2.... RL only; schdld next appmnt for 6/2 THU !"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Towson, MD 21204
Shane M.
Job Details: 05/26/2022
cx complaint the unit isnt starting. found 120v to unit. 120v to control. console & control covered under 5yrs. cxpaid svc & labor by card.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Ocean View, DE 19967
Frederick R.
Job Details: 05/26/2022
"CX complaint is low ice. Inspected/tested unit and verified complaint. Found top liner and wall in back bubbled upo and the fill chute can not set in place properly and half the water is dumping down the wall and not into IM. Spoke to Joel,, at WPTL (7733747376)Unit being put in for NON repairable review"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Charlottesville, VA 22902
Eric F.
Job Details: 05/26/2022
Assisted KA
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Dayton, MD 21036
Ricardo S.
Job Details: 05/26/2022
"cx complains that the unit not draining from day one, inspected the unit, the tub is full of water, drain cks ok, the installers never removed the drain cap so that's why the unit wont drain.. unti tested and working ok NEW HOME"
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near New Windsor, MD 21776
Sal R.
Job Details: 05/26/2022
CX complaint is that the tuni is loud during the spin cycle. I was able to spin the basket by hand and found bad barrings. I am ordering 1 tub (W10381078). I have informed CX that the tub direct ships and to call office once it arrives. I am orderign a 2nd tech and a 2 call count due to having to move the unit to the kitchen tom complete the repair .; ordrng 1 W10381078 (Tub) and 1 2ndTECH (2ND TECH) and 1 2CALLCOUNT (2 CALL COUNT)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Stafford, VA 22554
Robert W.
Job Details: 05/26/2022
Replaced FC door and tested unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Leesburg, VA 20176
Richard B.
Job Details: 05/26/2022
"CX complant. Water f lows slow and ice is not made, Prior diagnosis found unit need ice maker , Installed ice maker , Unit also needs filter head . CX paid tax and additional part + labor that was owed. did niot scedule due to spotty internet connection. Please call CX and scedule once part is available. RB; ordrng 1 W10657242 (filter head 84.11)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Eldersburg, MD 21784
Sal R.
Job Details: 05/26/2022
CX canceled at door after discussing pricing . I am moving on.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Chesterfield, VA 23832
John P.
Job Details: 05/26/2022
Installed heater per pointer tested working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Leesburg, VA 20176
Richard B.
Job Details: 05/26/2022
"CX complant. Noise coming from fridge. Prior diagnosis found damper was needed. Installed new damper control and tested unit. Damper opens and closes quietly now. CX also had a issue with one of the bins hanging as it was not installed in correct location. Reinstalled bin in correct location. . Job completed, RB"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near ,
Gill G.
Job Details: 05/26/2022
"installed lower harness, suspension, drive belt and pulley and actuator. UI was defective. after 5 wifi connection attempts UI went blank and never came back on. called office. reordered UI.; used 1 w10913953 (actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Fort Washington, MD 20744
Shane B.
Job Details: 05/26/2022
complaint is unit not cooling. found evap iced up. melted ice. found deforst heater was not plugged in. plugged it in and tested. heater is working. unit is now workign as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Essex, MD 21221
Neil H.
Job Details: 05/26/2022
REPLACED THE SPIN BASKET AND THE PANEL AND HOSE TESTED WASHER NO LEAKS UNIT CHECKED GOOD.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Harrisburg, PA 17111
Fred G.
Job Details: 05/26/2022
cx complaint the lid is cracked and broken on left side. inspected unit and found left side of glass lid to be cracked and broken. unit needs a new glass lid. unit is also leaking oil from the gearcase.ap qouted the cx for the full repair. charged the cx for service call only 120 paid in a check #140
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Smithsburg, MD 21783
Andrew S.
Job Details: 05/26/2022
Cx complaint is that the unit is humming when filling and not spinning clothes out. Upon arrivla I found an F8E1. I then ran test 12 and found that the valves were opening and leatting water in. Unit completeds the test. I am ordering a pressure switch and will use the hot and cold valve on retrun.; ordrng 1 W11316246 (Pressure switch.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Woodlawn, MD 21244
Keith H.
Job Details: 05/26/2022
cx complaint is condensation on gasket. inpsected unit and verified 120v to unit ice container is full of ice. water dispenser working. no evidence of leak. gaskets are sealing fine unable to determine cause of issue told cx keep an eye on it and call back if needed
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ0
Near Westminster, MD 21157
Sal R.
Job Details: 05/26/2022
CX cinspected new parts and informed me that they have the same sharp edges as the current draw. CX then declined service and asked me to return parts. I am moving on.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFC42FTS05
Near North Bethesda, MD 20852
Roberto I.
Job Details: 05/26/2022
Replaced part. Unit good to go
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Virginia Beach, VA 23452
Lucas R.
Job Details: 05/26/2022
cx complaint no operation checked unit found found power cord shorting to ground and tripping breaker replaced power cord calibrated tested unit working as designed
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Frederick, MD 21704
Brian R.
Job Details: 05/26/2022
cx complaint is heat is the same on med as high and doesnt think iunit is getting as hot as it should. tested and checked over unit. good air flow out and unit heats. high temp is almost the same as med. replaced temp switch to test temps again. hight reatched 278 before drop med 248 before drop and low 238. units temps are in a good range and each setting works. unit checks. job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4915EW1
Near Chesterfield, VA 23838
John P.
Job Details: 05/26/2022
CX complaint unit not heating replaced TCO tested working as designed.