We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mechanicsburg, PA 17055
Andrew S.
Job Details: 05/18/2022
Per SP w11540964 I was able to access and repalce the heating element. I then tested the unit and found that it is functioning as intended without any leaks. Job complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mineral, VA 23117
Eric F.
Job Details: 05/18/2022
"Confirmed cx complaint unit not spinning out. Found F7E1 error code, control not sensing basket speed. Ran diagnostic test, unit is capable of spinning and agitating. Ran tachometer test, control took a few seconds to recognize the basket spinning. Tachometer on control potentially failing. Ran calibration on unit as instructed under F7E1 error code, advised cx that unit may work but if issues persist that they will need a new control. Cx paid 120 diagnostic, going to take 30 days on quote.; ordrng 1 W11116592 (cntrl-elec)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Manchester, MD 21102
Sal R.
Job Details: 05/18/2022
"WP initaiated service call. Per Technical Service Pointer #: W11540964, I was abkle to access and replace the heating element . Unit test good. I also informed CX of possible mice infestation and advised them to contact a licensed exterminator."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Louisa, VA 23093
Eric F.
Job Details: 05/18/2022
Confirmed cx complaint UI non responsive. Confirmed control receiving power. Ordering new control.; ordrng 1 W11567368 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM03
Near Dewey Beach, DE 19971
Frederick R.
Job Details: 05/18/2022
CX complaint is noisy refrigerator. Inspected unit and verified complaint. What the CX is hearing is the sound of refrigerant moving through the lines and expanding. CX has audio recording for verification. Shouwed him the normal sounds in the use and care guide and he now understands. Unit is working as designed. All temps good. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Warsaw, VA 22572
Lucas R.
Job Details: 05/18/2022
"cx complaint unit not cooling, checked unit evap iced over, verrified heater function, thermistor at reading in range 7.9k ohms in ice water, verrified continuity from control, ordering control, and thermistor for repair; ordrng 1 W11546690 (control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM1
Near Prince George, VA 23875
Chris B.
Job Details: 05/18/2022
cx complaint unit will not wash dishes inspected unot found motor to have bad windings replaced sump tested unit working as desighned cx paid in full 488.85 check number 1023
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Chester, VA 23831
Chris B.
Job Details: 05/18/2022
replaced heater tested unit working as desighned
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Burke, VA 22015
Lloyd B.
Job Details: 05/18/2022
Cx had a unit that needed the upgraded element. Installed new heater and the unit shall heat and not leak. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Charlottesville, VA 22901
Kyle A.
Job Details: 05/18/2022
Cx complaint of stuck ice bin. Did confirm removed bin and replaced with new one. Unit is now as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Springettsbury Township, PA 17406
Bernard M.
Job Details: 05/18/2022
"Cx complaint unit leaks and shakes during spin. Entered diag and found no error codes. Ran auto test and noticed water coming from back of unit at drain hose. Inspected and found hose clamp not secured to hose port. Disconnected hose and made sure of no cracks or holes, secured with clamp and it no longer leaks. Also found back left leveling leg to be cross threaded causing unit to go off balance. Found no damage to leg resecured properly and leveled unit, ran auto test and everything checks good"
We serviced a
MAYTAG WASHER
Model MVWB450WQ2
Near Ellicott City, MD 21042
Justin S.
Job Details: 05/18/2022
cx says the unit is very loud in the spin cycle. spun the unit by hand and i can hear the bearings are bad. unit has a f51(rpm) error code in memory. ran the automatic test mode and the unit is filling agitating draining and spinning but the spin cycle sounds horrible. the bearings are blown in the tub.; ordrng 1 W10193886 (tub(308.01))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV02
Near Fork, MD 21051
Neil H.
Job Details: 05/18/2022
cx complaint the unit no producing alot of ice i ran i/m fan the fill test and checked for errors all checked good reset unit and told cx to check unit for next
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS01
Near Virginia Beach, VA 23452
Carl A.
Job Details: 05/18/2022
cx complaint of unit showing over temp on ui board .called techline to find that the thermisor is are open as took temp with probe and was reading -5 in freezer was advise to replace thermistors ordering parts needed for repairs 7733688137; ordrng 2 WP2188820 (Refrigerator Thermistor)s
We serviced a
JENNAIR OVEN
Model JJW8527DDB
Near Virginia Beach, VA 23457
Austin D.
Job Details: 05/18/2022
"cx complaint the unit is not turning on. chcked the unit and found that the control is getting voltage but not sending any out. therefore, the control needs to be repalced. replaced teh control and tested the unit. collected full payment."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Virginia Beach, VA 23452
Carl A.
Job Details: 05/18/2022
"cx complaint of unit not working ,cx was told that they were under a 5 yr warranty called trade care spoke with Andreia and said no as cx cancelled at door"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rehoboth Beach, DE 19971
Frederick R.
Job Details: 05/18/2022
CX complaint is dryer no heat. Inspected/tested unit and verified complaint. During inspection I found the operating thermostat OL. Replaaced TCO from pre-id. Retested unit and it is now heating properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Great Falls, VA 22066
Richard B.
Job Details: 05/18/2022
"CX complant. Frreezer is freezing up again. Inspected unit and found frost building in front of the freezer , Found door gasket not sealing good on right side of door gasket at top and bottom. Heated door gasket so it expands and seals against frame , Advised CX to leave alone for a hour so gasket takes shape. Ordering service kit per service pointer. Further work needed. RB; ordrng 1 W10864519 (Service Kit)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Columbia, MD 21046
Israel R.
Job Details: 05/18/2022
"F8E4 Overfill , F9E2 Drainning motor electrical. Customer complaint unit is leaking. I tested the unit and found water in the over fill sensor. I ran test and found two error code one for the drain and one for over fil. I tested the unti and the unit is filling and drainning and is good. But there is a lot of suds and no rinse aid not detergernt. I found voltage to the pump and the pump is testing good but is overheating. I told customer ponters on loading and cleaning. Also i adviced to rinse all the dishes if they are washing the plates with dish soap. Ordering pump and control.; ordrng 1 W11462456 (Drain motor) and 1 W11462460 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Sterling, VA 20165
Richard B.
Job Details: 05/18/2022
"CX complant. Dryer snagging clothes. Prior diag found unit needs seals and sensor. Installed and tested . Working as designed, Found lots of debris in vent in back of dryer. Advised CX to clean vent. RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM01
Near Aldie, VA 20105
Daniel J.
Job Details: 05/18/2022
water not being dispensed removed filter water flow good tried different filter started and stopped started after replacing filter confirmed resivor not foze over and valve is working orderin filter housing; ordrng 1 wpw10394053 (filter housing)
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Ashburn, VA 20147
Richard B.
Job Details: 05/18/2022
"CX complant. Washer dosent work. Inspected unit and found two error codes, F7E1 tachometer not reach speed and F7E6 open circuit on motor. Found in testing motor dosent rotate drum in spin or agitate, Found cxap resds open and motor windings are off . Ordering motor and cap. Sceduled for wednesday. Furthe rwork needed, RB; ordrng 1 W11395618 (capaciter) and 1 W11283592 (motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Dumfries, VA 22026
Robert W.
Job Details: 05/18/2022
Replaced Control wax motor and element tested unit and unit started to fill went to try and wash and motor will just try and kick on then drain pump came on heard a pop then a burnt smell. Ordering Sump with drain pump and Control again replace sump first control might not be needed; ordrng 1 W11462458 (Control) and 1 W11460945 (Sump)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near La Plata, MD 20646
Mitchell H.
Job Details: 05/18/2022
cx complaint unit seemed to go through a cycle but did not ring the clothes out and a drain and spin it would not spin. found same errors as first visit. f7e4 f6e3 and f0e5. put unit into test mode and tried to do a spin on high speed and it just spun slowly and then stopped then tried to shift again and spin then stop over and over. .checked under unit and did not see anything visibly wrong. going to be ordering everything from gearcase down to get this whole situation taken care of. gearcase sounds okay and no grinds but just brining it back to be sure. pls 2 ct on return for gearcase.; ordrng 1 W11449841 (gearcase) and 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10915701 (rotor)
We serviced a
WHIRLPOOL FREEZER
Model WZC3115DW01
Near Littlestown, PA 17340
Sal R.
Job Details: 05/18/2022
"CX complaint is that he lost all cooling. I found that the the compressor is only pulling .2 AMP's and is extreamly hot to the touch. I am ordering 1 sealed system. SS requirres 1 compressor (WPW10507886 ) , 1 Filter (WPW10143759), I am also requesting Nitrogen per WP Tech Line . Please see SR # 7733681732. Return date has been set for 5/19 by office; ordrng 1 WPW10507886 (compressor 56 @ tribs) and 1 WPW10143759 (filter 100 @ tribs) and 1 Nitrogen (Nitrogen) and 1 2callcount (2 call count)"
We serviced a
WHIRLPOOL DRYER
Model WED97HEDU0
Near Travilah, MD 20854
Julian H.
Job Details: 05/18/2022
CX complaint about filter not going all the way in found filter housing deformed unit is stack will need 2 Techs include charge on quote Cx will think about it; ordrng 1 W10906551 (filter housing) and 1 2TECHS (STACK UNIT)
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Chesterfield, VA 23832
John P.
Job Details: 05/18/2022
"CX complaint unit making noise checked unit found noise coming from belt slipping on cam assembly replaced belt tested working as designed; ordrng 1 WPW10006384 (Belt), used 1 WPW10006384 (Belt) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Sykesville, MD 21784
Ricardo S.
Job Details: 05/18/2022
"Cx complains that the dw not workinig at all, inspected the unit, board receives 120vac, the unit is dead. order console assy and ui housing; ordrng 1 w11460908 (console) and 1 w11460962 (housing ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM02
Near Ellicott City, MD 21042
Ricardo S.
Job Details: 05/18/2022
the client wants to reschedule because the fridge is not making the noise now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Charlottesville, VA 22903
Kyle A.
Job Details: 05/18/2022
Cx is going to have this redispatched today under their aig extended warranty ; schdld next appmnt for 5/23 MON AM
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Clarksville, MD 21029
Ricardo S.
Job Details: 05/18/2022
"Cx complains that the unit not draining, inspected the unit, the drain pump makes a humming noise, tub is full of water, found a screw stock on drain pump. unit tested several times with cx and working ok.. the screw is part of the dishwasher is from the adjuster wheels.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Annandale, VA 22003
Carl R.
Job Details: 05/18/2022
"7733690176. The refrigerator stopped cooling. Temp is 55 now. Freezer seems to be working. Talked with cx and cx had temperatures written down from last Wednesday to today. Refrigerator and freezer are set at recommended 4 and 4. Highest temp in freezer was 10 degrees only 1 time Average freezer reading is -4 to 0 degrees. Refrigerator highest was 55 degrees, in one day lowest was 24 degrees. Frost is on the back wall of freezer unit seals very well. Freezer rails are not opening equally. Recommend left and right rail, and thermistor with harness.; ordrng 2 WPW10120018 (Rails)s and 1 W11524653 (EVAP harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ
Near West Springfield, VA 22152
Lloyd B.
Job Details: 05/18/2022
Cx had a unit that needed the upgraded heater. Installed new element and the unit will heat and not leak. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Enola, PA 17025
Fred G.
Job Details: 05/18/2022
cx complaint unit does not power on. inspected unit and removed termianl block cover. found loose connection at the terminal block. i was able to shut power off and tighten both wire nuts. turned power back on and tested unit. unit checks good. charged cx only for service call 120
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Baldwin, MD 21013
Neil H.
Job Details: 05/18/2022
7733681885cx complaint unit making weeping called techline found drain sp from the drain causing air through drain drilled the hole in the drain tube per pointer.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hollywood, MD 20636
Shane B.
Job Details: 05/18/2022
cx says she has a warrenty with lowes to cover unit through 2023. ticket shows no warrently info. told cx to call lowes and have an in warrenty ticket sent to our office. i did not work on the unit.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Milton, DE 19968
Frederick R.
Job Details: 05/18/2022
CX complaint is damaged trim on oven. Inspected unit and verified complaint. CX is under 30day cosmetic warranty. Ordering new trim. Only one in stock at Tribles so cannot reschedule at this time; ordrng 1 W10536162 (cover)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Washington, DC 20016
Samuel R.
Job Details: 05/18/2022
cx complaint unit is not drying dishes aswell.tested unit and got error code f1e1 and f9e4.found element to come on only during a service test.unit will need a control and element replaced per service pointer W114624616 tribles; ordrng 1 W11462461 (control)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Suffolk, VA 23434
Zachery R.
Job Details: 05/18/2022
"cx complaint unit is dented on control panel, verified issue, replaced panel, tested, unit working as designed. left old part with cx."
We serviced a
WHIRLPOOL ICE MAKER
Model GZ25FSRXYY2
Near Aspers, PA 17304
Andrew S.
Job Details: 05/18/2022
Cx complaint is that the auger motor is running continuosly when the doors are closed. Upon arrival I ran test 9 and found that the paddle is functioning as intended. I then called TL and they recommended replacing the main control. I quoted the cx for the cost of the repair. Cx paid all but the labor. Cx will owe labor on return. Please contact cx when that part is available to schedule a retrun. SR7733685758; ordrng 1 WPW10404689 (HV Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS03
Near Fredericksburg, VA 22401
Thomas B.
Job Details: 05/18/2022
Cx complaint unit is not working properly inspected unit found ice pack had fallen underneath the drawer causing a gap in the gasket removed and heated gasket to reform tested and inspected for proper use unit now functions normally cleared ice u it now functions normally
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM02
Near Harrisburg, PA 17112
Fred G.
Job Details: 05/18/2022
cx complaint units FC gasket is leaking and frost is forming. inspected unit and found FC gasket at the top had a gap from the body. was able to heat gasket up with heat gun. no units FC door seals good and checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near New Oxford, PA 17350
Bernard M.
Job Details: 05/18/2022
"Attempted to replace parts, and when trying to remove unit from under counter the bracket on the left side is bent backwards and when attempting to pull out, the bracket gets stuck behind cabinetry and will splinter/ break wood. Informed cx to have contractor come out and possibly remove wood trim so no damage can be done. Cx will call office when unit is made accessible.; snapped 1 QuickPics"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ02
Near Strasburg, VA 22657
Ezra M.
Job Details: 05/18/2022
"installed coupler, compressor and drier. vacuumed sys to -29 in for 15 mins. filled with 5.5 oz r134a. verified pressures, cooling and frost pattern."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Springfield, VA 22150
Lloyd B.
Job Details: 05/18/2022
"Cx complained of a no cool and no ice . Inspected the unit and found there is no frost pattern or ice buildup on either evap and the compressor is running but the temp in the rc is 51 degrees and 48 degees in the fc. Unit needs new compressor, drier and evap. Sealed system tech required. 3 job count; ordrng 1 W11492867 (evap) and 1 WPW10143759 (drier) and 1 W10832994 (compressor)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Round Hill, VA 20141
Ezra M.
Job Details: 05/18/2022
"installed element and switches, tested, working properly"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Stafford, VA 22554
Tanner B.
Job Details: 05/18/2022
"CX Concern the unit not preheating intermittenly .. found f6e4 error and cleared in diag .. found unit not connected to wifi , attempted to coonect w/ cx. gave cx the wifi connect team to resolve issue ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Hamilton, VA 20158
Ezra M.
Job Details: 05/18/2022
"intermittent ice production, noise from freezer. noise from frost buildup around evap fan, put unit in forced defrost, verified defrost works. ordering evap fan harness and water valve due to small ice cubes when they do get made.; ordrng 1 W11260592 (harns-wire) and 1 WPW10498976 (inlet valve)"
We serviced a
WHIRLPOOL DRYER
Model WTW5100HC2
Near Lancaster, PA 17603
Marc M.
Job Details: 05/18/2022
installed parts and tested unit. unti now checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Gardners, PA 17324
Andrew S.
Job Details: 05/18/2022
Per previous tech I was able to access and replace the LED driver board and the icebox fan. I then verified the fan was functioning as intended and the lights all illuminated. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Millersville, MD 21108
Kevin P.
Job Details: 05/18/2022
"installed new insulation wrap on tub, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near York, PA 17402
Drew B.
Job Details: 05/18/2022
cx complaint that unit is not dispencing water again.. after last repair the unit last about 6 days of use then stops. nothing showing like weaker pressure and the line is froze again. but the unit has nothing food wise being frozen etc. in the rc section. unthawed line again called techline spoke to austin bump +3 degrees in fc section per engernering.... says if doesnt fix it will be non repairable... 773317382
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Ashton-Sandy Spring, MD 20861
Brian R.
Job Details: 05/18/2022
cx complaint is unit is leaking now after doors were replaced. found defect in water line out door at bushing where connects. cut line back some and replaced with check valve and now unit checks. job complete.; used 1 8201815 (Check Valve) from stock
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near York, PA 17402
Drew B.
Job Details: 05/18/2022
"cx complaint that unit is making noise when running the noise is a loud rsttling sound coming from the wheel area... was able to remove panel and gain access to wheel found a mass anmount of lint in the fins of the wheel cauding resistance on the wheel causing the noise, cleaned and reassemblied and tightened and now checks good no noise and heats and runs."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Gaithersburg, MD 20882
Brian R.
Job Details: 05/18/2022
cx complaint is lid broke at hinge again in the same spot and is cracked. she said lid was replaced already and not every a year old yet. checked and lid is broke and needs to be replaced and this one was replaced less then a year ago. unit will need lid replaced. went over everything with cx and shes not happy at all. cx will pay service for today and labor when we come back. office will schedule when part is in.; ordrng 1 W11259006 (Lid)
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Dillsburg, PA 17019
Andrew S.
Job Details: 05/18/2022
Per previous diag I was able to access and replace the control and lidlock. I then ran the calibration and quick diag test. Unit is functioning as intended. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Boyds, MD 20841
Brian R.
Job Details: 05/18/2022
cx complaint is with unit not drying like it should. only code that came up is F5E1 Door Switch Stuck Open i know we had a issue where they used quick wash a lot and i informed them it wont dry the same as if in a normal cycle. ran through tests as well as started a normal cycle. unit fills and drains well. heater checks. cx very upset with unit and how all his unit are built and there not as good as they used to be. he said hes at the point where the unit should be replaced. advised we will order these parts and try unit a few times and see how unit does. as soon as parts are in officde will schedule.; ordrng 1 WPW10195091 (Thermostat) and 1 W11305296 (Control) and 1 WPW10653840 (Door Latch)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Burtonsville, MD 20866
Israel R.
Job Details: 05/18/2022
heating element - sp w11540964 - special project s17304. Custoemr stated they got the service call on the email. Installed new heater. The unit is now back to normal operations.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Chester, MD 21619
Jonathon C.
Job Details: 05/18/2022
"cx complaint, unit not washing properly. replaced parts per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Suffolk, VA 23434
Zachery R.
Job Details: 05/18/2022
"upon arrival did not have all parts to complete job, cx preffers to complete job all at once. last tech ordered bezel kit but it only came with one bezel. ordering 4 additional bezels and knobs to complete repair.; ordrng 4 W10814133 (bezel-knob)s"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Columbia, MD 21046
Israel R.
Job Details: 05/18/2022
Custoemr complaint unit is not locking and is not starting. I tested the unti and the unit is not detecting door close. I found the straker has fail and is not latching. I installed new striker. Tested unit is back to normal operations.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Suffolk, VA 23434
Zachery R.
Job Details: 05/18/2022
"cx complaint unit making loud noises, checked unit, come to find defective idler pulley and belt, quoted cx, cx approved repair. replaced pulley and belt, tested, unit working as designed. left old parts with cx. ordering belt to replenish v/s. cx paid 262.47 cash. cash in money bag.; ordrng 1 341241 (belt,drive)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Crofton, MD 21114
Emmanuel R.
Job Details: 05/18/2022
"Cs unit isnt cooling in both sections, I found the evap fan not working in the Rc but buidling a good frost pattern, replace fan and harness ,Rc is cooling again. In the fc the evap thermistor was reading OL , replaced thermistor with fan too. Both fc and rc are cooling and buidling good frost pattern. no sign of a leak. Advised customer allow unit 24hrs to get back down to temp."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Virginia Beach, VA 23454
Carl A.
Job Details: 05/18/2022
"cx complaint of unit making noise,checked unit to find water valves failed again replaced parts testged unit works as dezsaigned"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Davidsonville, MD 21035
Emmanuel R.
Job Details: 05/18/2022
"Cs cooktop burner areas discoloration, Advised customer to follow proper cleaning procedures and use reccomended cooktop cleaner with a razor as instructed in manual. Unit is within 30days of purchase."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near York, PA 17402
Drew B.
Job Details: 05/18/2022
"cx complaint that unit is leaking what seems to be coming from... what appears to be the right black tube that usually comes down to the float switch tray... they placed a small tubaware there and some water is in there. when testing the water doesnt appear to be anywhere else. and when llooking at the fill lines, drain lines and pump, valve etc no issues with water leaking from there theyhave the unit levled when arrived did verify that and use he pod for cleaning and not using pre soap to rinse dishes which could possibly casue suds to then form and leak over. .. unit washes no problem motor wise.. found water dripping from black funel on right only will need the parts listed for repair call to reschd cx.; ordrng 1 W11412696 (seal 4@trb lower door) and 1 W11412696 (seal) and 1 W11025986 (funnel protection)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near Washington, DC 20003
Alexander D.
Job Details: 05/18/2022
"arrived to diagnose fridge making chime noise periodically. cx said it hasnt made noise in awhile, only once or twice this morning. cx got video of noise and it the chime when you first plug in unit. went over oow pricing with cx and she declined service, would rather buy new considering age of unit and she doesnt like this model that much wants a counterdepth fridge anyway. no service provided, no money collected"
We serviced a
WHIRLPOOL COOKTOP
Model WEG750H0HZ0
Near Annandale, VA 22003
Carl R.
Job Details: 05/18/2022
"Baking burner will not light, no clicking heard when turned on. Both the broil burner and. found bake not working properly. No relays are clicking when bake is turned on. Tested wires at j1 for power and tested temp sensor both reading good. ACU BOARD not responding properly. Needs ACU BOARD; ordrng 1 W11205353 (Acu)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Perry Hall, MD 21128
Shane M.
Job Details: 05/18/2022
could not complete job. 2nd tech needed. cx doesnt wantt pay 2nd tech 90.00 i also found weak suspension. W11130362
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Mechanicsville, MD 20659
Shane B.
Job Details: 05/18/2022
"cx complaint is the same as before, unit works fine once then the next cycle it does not drain and begins flashing F9E1. confirmed complaint. unit was flashing code when i arrived. pressed cancel and unit drained fine. found no clogs in drain line. no other codes saved. unit has the gold capped heater, will need updated heater. microscreen in wash motor is most likely clogged causing the issue. ordering wash motor and updated heater for return visit. schedule when parts are available.; ordrng 1 W11416362 (wash motor) and 1 W11537778 (heater) and 2 W11545329 (screw)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near York, PA 17403
Drew B.
Job Details: 05/18/2022
replaced sump and teste now checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Lanham, MD 20706
Shawn D.
Job Details: 05/18/2022
cx complaint unit is no longer cooling. inspected unit and was unplugged so plugged unit in and when compressor comes on it grinds then over load will trip. put a new start device on to see if that was the issue and compressor sounds the same just grinds then over load trips so put old start device back on. unit has a bad compressor. ordering compressor for return s.s. tech only 2 count job on return; ordrng 1 W11370574 (compressor kit) and 1 w10913906 (couupler) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 s.s.techonly (s.s. tech only) and 1 2countjob (2 count job)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Reisterstown, MD 21136
Keith H.
Job Details: 05/18/2022
cx complaint is no ice no water. and cx says the water line is frozen i tried explaining its not cx was nice about it but wants a different tech i think its related to sp w10666199; saved tckt
We serviced a
WHIRLPOOL RANGE
Model WGE555SOBS02
Near Bowie, MD 20721
Emmanuel R.
Job Details: 05/18/2022
"sr-7733643922 whirlpool safety, Cs heard a loud pop and tripped the breaker. I took the unit apart and inspected from top to bottom. I did see any burn marks and all the wires are in good shape. All the burners work on high and low. Couldnt duplicated issue , unit is working as designed."
We serviced a
MAYTAG WASHER
Model WFW5605MW0
Near Hanover, PA 17331
Drew B.
Job Details: 05/18/2022
replaced both parts and trested drain and spin and went through no issues form normal vibrations. checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Lanham, MD 20706
Shawn D.
Job Details: 05/18/2022
cx complaint unit is no longer cooling so unplugged. inspected unit then plugged it in and when compressor comes on it just grinds and will run then over load trips. put a new start device on to see if that changed anything and same issue compressor grinds when trying to run. unit has a bad compressor ordering compressor for return 2 count job s.s. tech only; ordrng 1 W11370574 (compressor kit) and 1 W10913906 (coupler) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 s.s.techonly (s.s. tech only) and 1 2countjob (2 count job)
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Manassas, VA 20112
Demonte S.
Job Details: 05/18/2022
Cx is declining service at this time. Cx states they tried to call whirlpool to cancel the appointment but they where closed. Had cx sign Tyc Card.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KBS
Near Fairfax, VA 22033
Demonte S.
Job Details: 05/18/2022
Inspected the unit. Found that the cx is saying that they got a letter saying there is a Service Pointer on the Heating Element for the Dishwasher. Checked the Heating Element. Heating Element has the Gold Coupler Bushings. Installed new Heater Element. Tested the unit. No Leaks. Unit is working as Designed. ( Cx has Floor Damages near the Dishwasher. We didn't do these Damages. Made the cx sign stating this. Any questions please check Sd Pictures.)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Manassas, VA 20112
Demonte S.
Job Details: 05/18/2022
Inspected the unit. Found that the cx is saying that the Console will not respond / console will light up with an hourglass but will not allow them to run a cycle. Checked the Console. Console is acting like it's locked. But on the console there is no Control Lock key. Installed new Control Board. All light are on with 8:88 but the unit will not allow me to do anything. Unit will need the Console. ; ordrng 1 W11460962 (PANEL-UI)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Elkridge, MD 21075
Robert L.
Job Details: 05/18/2022
"cx complaint frost in freezer, found gasket ok, but door itself warped on left side, also small gap between liner and cabinet will need sealed with RTV, ordering freezer door white,and RTV; ordrng 1 W10746783 (dor-fmd white) and 1 482338 (adhesive)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Stafford, VA 22554
Robert W.
Job Details: 05/18/2022
Replacedn Control and Fan motor unit is starting to cool.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Vienna, VA 22181
Christian C.
Job Details: 05/18/2022
"Cx complaint unit is not working at all. Arrived at unit found F2E1 ui stuck button, F7E7 motor unable to reach target rpm, F8E6 water hazard, and F9E1 long drain fault. Cx said unit tripped breaker before not working at all. Outlet polarity is correct. Getting 120VAC. Getting 120VAC to control. when running any cycle unit does nothing. Tried to run service cycle it just completed without doing anything in 5 secs. Tried to manually activate any components it does nothing. Checked all connections to control and components underneath unit all secure. Ordering console and contol.; ordrng 1 W11478523 (fascia) and 1 W11556727 (control)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Haymarket, VA 20169
Daniel J.
Job Details: 05/18/2022
heater project replaced heater ran diag cycle no faults no errors or leaks
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Herndon, VA 20171
Demonte S.
Job Details: 05/18/2022
No 90 Degree on the water line sent out. Talked with Mr. Gonna check Home Depot for 90 Degree hook up. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Virginia Beach, VA 23453
Carl A.
Job Details: 05/18/2022
"cx complaint of door not alined,checked unit to find that the mounts on door are about a 1/2 inch too far over in one direction ordering new door for repairs as door is warped; ordrng 1 W10919622 ( DOR-FIP)"
We serviced a
JENNAIR REFRIGERATOR
Model JFX2897DRM00
Near Fairfax, VA 22033
Demonte S.
Job Details: 05/18/2022
Inspected the unit. Found that the cx is saying that the bottom of the Freezer has Ice / Door is hard to open. Checked the Freezer Section. Found that the Drain I'd clogged with Ice. I then removed all Frost / Ice. Cleared the Drain. Drain Tube is clogged. Installed a new Drain Tube. Tested the unit. No Leaks. Unit is working as Designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Winterville, NC 28590
Ronnie B.
Job Details: 05/18/2022
"Removed and replaced element, tested, confirmed no leaks, unit is working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Bealeton, VA 22712
Tanner B.
Job Details: 05/18/2022
installed new heater and tested unit.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Joppatowne, MD 21085
Shane M.
Job Details: 05/18/2022
"cx complaint unit leaking onto the ground. found no errors, found tight drainpump to drain exit pipe. found a clogged drain. cx will need a plumber. cx paid svc by card."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Alexandria, VA 22308
Lloyd B.
Job Details: 05/18/2022
Cx complained of a leak. Installed new dispenser and cx will run a full cycle to see if it leaks. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Perry Hall, MD 21128
Shane M.
Job Details: 05/18/2022
cx complaint the unit leaking from underneath. found watersupply line leaking before the valve. cx will need a new supply line.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Vienna, VA 22180
Christian C.
Job Details: 05/18/2022
"Cx complaint of a F1E5 inverter error. Inspected unit found F1E5 inverter error and, F6E4 user interface/appliance manager state mismatch. Installed inverter and magnetron. Tested unit. Ran microwave for 1 minute and no errors. Ordering console and control.; ordrng 1 W11179310 (oven appliance manager) and 1 W11093254 (console) and 1 W11325786 (microwave appliance manager)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Baltimore, MD 21206
Shane M.
Job Details: 05/18/2022
"cx complaint motor making loud noise. after inspecting the unit i found unit making normal noises. pulled unit out & found cabient not centered with unit. pulled evap cover pulled fan off, looking normal. advised cx i wil preid evap fan w fan if issues presents it self. WP2315549 WP2169142"
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Easton, MD 21601
Jonathon C.
Job Details: 05/18/2022
"cx complaint, cooktop hot light stays on. tested, inspected, verified complaint. found the switch for the front right burner to be defective causing issue. ordering switch. returning with pre id switch just in case.; ordrng 1 WP3149400 (switch-inf)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near East York, PA 17402
Marc M.
Job Details: 05/18/2022
"installed parts and tested unit, unit now checks good."
We serviced a
MAYTAG DRYER
Model MEDP575GW1
Near Fairfax, VA 22032
Carl R.
Job Details: 05/18/2022
"7733652235.SAFETY, dryer electrical burning smell, very hot and stopped. Removed lid and seen power wire had an thermal event. Called whirlpool safty team. Cx needs to contact installer. No parts used."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302EPA02
Near Hanover, PA 17331
Marc M.
Job Details: 05/18/2022
cx complaint unit now producing water with bypass plug in place however the unit still is not producing ice. checked and found the fill tube to be frozen from the previously failed filter. was able to thaw fill tube and test unit. unit now checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Bristow, VA 20136
Daniel J.
Job Details: 05/18/2022
removed heater installed new heater checked for leaks couple of drops on the right from the side of dishwasher found the third row rack to tub holder missing a cap to hold it in place and also broken tab informed mr mrs came home informed me that its covered under a lowes contract
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Washington, DC 20012
Roberto I.
Job Details: 05/18/2022
"CX complaint temperature too warm.Temp test with thermocouple showed 35F in the Fc and 50F in the Rc. Fans are running. No frost pattern on Fc evap. Compressor running hot and dragging 2.5 to 3 amp. Resetted power, compressor failed to start for few times and inverter blinked 4 times. Unit has bad compressor and also possible restriction in the sealed system. Ordering compressor W10779331, drier WPW10143759, 3way valve W11590197, Rc evap WPW10643261 and Fc evap WPW10239732. **SEALED SYSTEM TECH** and **4 COUNTS**. Parts and labor CBE; ordrng 1 W10779331 (compressor) and 1 WPW10143759 (drier) and 1 W11590197 (3 way valve) and 1 WPW10643261 (Rc evap) and 1 WPW10239732 (Fc evap) and 1 sealed system tech and 1 4 counts"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Chesterfield, VA 23838
John P.
Job Details: 05/18/2022
Repaired sealed system pressure tested vacuumed charged unit working as designed