We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0A
Near Martinsburg, WV
Danny R.
Job Details: 05/20/2022
unit need filter head its going slow with water ordering parts; ordrng 1 W11162042 (filter head)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Alexandria, VA 22315
Lloyd B.
Job Details: 05/20/2022
Cx complained the unit wold have ice under the bin. Inspected the unit and found that ice is in the fill cup and fill tube due to a seeping water valve. Unit needs new water valve and fill tube; ordrng 1 W11415785 (fill tube 5789)
We serviced a
WHIRLPOOL WASHER
Model MFW9600SQ1
Near Fayetteville, PA 17222
Andrew S.
Job Details: 05/20/2022
Cx complaint is that unit not draining. I attempted to run the drain cycle and found that the pump is running but not pumping. I then used my shop vac to get the water out of the unit and removed the front cover to access the pump. I found some debris in the catch tray but not enough to block the flow. I then attempted to drain again and found that the pump is noisey and still not pumping. i quoted the cx for the cost of the repair. Cx paid in full. Please contact cx when the parts are available to schedule the return.; ordrng 1 280187 (Drain pump)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ocean View, DE 19970
Michael E.
Job Details: 05/20/2022
Replaced the pressure switch hose as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HW06
Near Orrtanna, PA
Andrew S.
Job Details: 05/20/2022
Cx complaint is that the vent fan is not functioning. I was able to access and repalce the control and the fan and found that the unit is now functioning as intended. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ03
Near Wilmington, DE 19809
Taylor F.
Job Details: 05/20/2022
"Cx compalint is light in FC not working. Repalced door switch from previous diagnosis, tested unit and unit is now working as designed. job is complete."
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ1
Near Mount Airy, MD 21771
Brian R.
Job Details: 05/20/2022
replaced switch and tested unit and switch works now but neither side of duel element gets hot. pulled top off to check power and getting 120 to element but element not getting hot. will need to order element for left front. cx asked to call them when part is in to work something out as there schedules are all over the place.; ordrng 1 WPW10342780 (LF Element)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Ocean View, DE 19970
Michael E.
Job Details: 05/20/2022
"CX complaint: not drying. Tested and verified complaint. FAE2 error code for vent wax motor, Ordering vent assembly and marking control for return visit just in case. Cannot reschedule due to upcoming vacation.; ordrng 1 W11416460 (vent assembly)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Gettysburg, PA 17325
Andrew S.
Job Details: 05/20/2022
"Per previous tech I was able to access and replace the sump, control, fan and element. I thne tested the unit and found that it is now functioning as intended.without any leaks. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Bridgeville, DE 19933
Jonathon C.
Job Details: 05/20/2022
"cx complaint, unit not maintaining temp. installed parts per prior diag. tested unit. due to this being our 4th visit, i heat cycled this unit for about half an hour. hit 418 on first cycle, then cycled 343 to 360 for the rest of the test. lost count but i think it was around 10 cycles. unit is working as designed. job is complete."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Virginia Beach, VA 23455
Carl A.
Job Details: 05/20/2022
"cx complaint of unit not working all the time and a clicking noise,checkedu nit to find no error codes at this time,found door lock shorted due to board replaced both parts tested and calibrated unit works as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baltimore, MD 21218
Alexander D.
Job Details: 05/20/2022
"replaced control and icemaker. tested unit. icemaker cycled and filled correctly. unit is now working properly. if cx calls back, preid valve(W11546685)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Richmond, VA 23235
Joseph D.
Job Details: 05/20/2022
replaced faulty heater assembly to eliminate leaking. unit no longer leaking
We serviced a
WHIRLPOOL OVEN
Model KOST100ESS04
Near Odenton, MD 21113
Eric W.
Job Details: 05/20/2022
7733701088 cx complant unit not maintaing heat inspected unit found bake element ol ordering bake element and using ui and control on return cx is calling builder to have power and microwave removed so we can work on oven and will call when when he has the date of removal; ordrng 1 W11545804 (bake element)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Virginia Beach, VA 23452
Carl A.
Job Details: 05/20/2022
replaced heating element per Technical Service Pointer #: W11540964 tested unit works designed
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Millville, DE 19967
Michael E.
Job Details: 05/20/2022
"Replaced heat element as per previous diagnosis. Element sent for this job was deformed or bent. I used an element from van stock instead. Unit is now working properly. Job is complete; ordrng 1 W11537778 (element), used 1 W11537778 (element) from stock"
We serviced a
MAYTAG FREEZER
Model M8RXEGMAS02
Near Virginia Beach, VA 23452
Carl A.
Job Details: 05/20/2022
"cx complaint of unit not cooling,checked unit to find little frost pattern on evap and pulling .06 of an amp also found hold in icemaker and evap fan motor alos to have failed ordering parts needed for repairs; ordrng 1 WP2263920 (EVAPORATOR) and 1 WPW10487115 (Condenser) and 1 W10285060 (Compressor) and 1 WP1100939 ( BLADE-FAN) and 1 wpw10143759 (dryer) and 1 w10913906 (coupler) and 1 4387444 (evap repair kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB01
Near Wilmington, DE 19808
Taylor F.
Job Details: 05/20/2022
"Cx complaint is unit not making ice. Tested inspected and verifed complaint. Found the IM motor to be stripped and making a grinding noise when trying to cycle. Replaced the IM from VS and unit would intermittenly work and not fill. Found multiple wires at the bottom of the door to be broken. Ordering left door, cannot reschedule at this time. Informed cx part will be shipped directly to them and to inspect it before calling us; ordrng 1 W10873791 (icemaker) and 1 LW11202402 (dor-fip), used 1 W10873791 (icemaker) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW02
Near Virginia Beach, VA 23452
Carl A.
Job Details: 05/20/2022
"cx complaint of dent in door ,checkedu nit to find that ffc door dent about mid way towards top ordering parts needed for repairs; ordrng 1 LW10852095 (DORFIP)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Timonium, MD 21093
Keith H.
Job Details: 05/20/2022
cx says she has extended coverage with store that she purchased unit from . advised her to contact them to set up service properly
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Gettysburg, PA 17325
Andrew S.
Job Details: 05/20/2022
Cx complaint is that the middle rack comes out of the track. Upon arrival I found that the RH rack adjusters front wheel is broken causing it to slip out of the track. I was able to access and replace the rh adjuster. Unit is now functioning as intendend. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Midlothian, VA 23112
Joseph D.
Job Details: 05/20/2022
"unit with failex drive block and nuts, must replace to enable power to unit; ordrng 1 279318 (wire set) and 1 279393 (nuts) and 1 WP3397659 (block-term)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Virginia Beach, VA 23456
Branden R.
Job Details: 05/20/2022
"came out to replace parts on unit , uninstalled and replaced owi , tested unit is running as designed . reinstalled and tested again unit is running as designed ."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC7HS04
Near Midlothian, VA 23112
Joseph D.
Job Details: 05/20/2022
"unit iwth f6e4 errors. no micrwave functions work. replacec appliance manager as per tech manual, and problem persisted, must replace console as per guide for f6e4. removed control. cx going to wait before having repair completed; ordrng 1 W11367329 (console 401.50)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Virginia Beach, VA 23455
Jason T.
Job Details: 05/20/2022
"Tech called and spoke with the cx in reference to the unit,prior to the service visit. Verified unit currently listed under Service Pointer W11540964. After speaking with the cx, found intermittent noisy, cx agreed to be abnormal during the cycle. Per cx he is contacting Kitchen Aid in reference to the unit due to no warranty to cover the repair.; ordrng 1 W11460945 (Sump-pump assembly)"
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS08
Near New Castle, DE 19720
Taylor F.
Job Details: 05/20/2022
Cx complaint is unit giving an f1e5 error code. tested inspected and verifed complaint. Ordering inverter board and magnetron. Magnetron is covered under entitlements. Called the office and rescheduled for 5/27/22. Cx paid in full 451.77 by CC.; ordrng 1 W11325604 (inverter) and 1 W11346197 (magnetron)
We serviced a
WHIRLPOOL WASHER
Model WED7120HW1
Near Martinsburg, WV 25404
Danny R.
Job Details: 05/20/2022
was suposed to be a contract loews they wil call back
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Middletown, DE 19709
Taylor F.
Job Details: 05/20/2022
Job is a repeat ticket. No work needed. Unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Williamsburg, VA 23185
Lucas R.
Job Details: 05/20/2022
"cx complaint unit not drying, checked unit found open element, replaced element, tested, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Middletown, DE 19709
Taylor F.
Job Details: 05/20/2022
Cx complaint is unit not washing clothes properly. Tested inspected and verifed complaint. Found the washplate to be stripped out. Also found the hub and gearcase to be damaged. Quoted cx for repair and cx decided to buy a new unit. Collected 120.00 service call by CC. Job is complete.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Virginia Beach, VA 23452
Carl A.
Job Details: 05/20/2022
"cx complaint of unit not heating,checked unit to find wire on heating element not fully seated and connector on board not seated fully,reseated all wires and connctors tested unit works as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Chester, VA 23836
Chris B.
Job Details: 05/20/2022
cx complaint unit will not drain inspected unit confirmed cx complaint found drian pump perpeler missing teeth and an obstuction in sump i cannot get out unit needs sump ordering sump; ordrng 1 W11085683 (sump)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Virginia Beach, VA 23452
Branden R.
Job Details: 05/20/2022
"cx complaint visibly failed, broken or missing parts , checked unit found door latch not allowing strike to properly seat into latch , looked like the molding on the door latch itsself is off now allowing strike to fully seat . ordering door latch for repair . tryed to call parts office to reschedule , could not get anyone on the time .; ordrng 1 W11394572 (door latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Camp Hill, PA 17011
Fred G.
Job Details: 05/20/2022
cx complaint unit is making noise while in a spin cycle. inspected unit and entered unit into diag and found 0 error codes. ran a auto test and when in spin cycle sounds like something is dragging. lifted unit and found splutch to be worn down at the teeth. also found marks on splutch from belt. replaced splutch and belt with preid parts. tested unit and now unit checks good.
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW1
Near Stephens City, VA 22655
Daniel J.
Job Details: 05/20/2022
as per notes installed console and control ran calibration cycle and diag not faults started rapid wash and end unit now responding as it should
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Hancock, MD 21750
Danny R.
Job Details: 05/20/2022
called cx no one here they cancleed had an emercny and would call back when they can
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Hyattsville, MD 20785
Shane B.
Job Details: 05/20/2022
installed both ordered parts. tested light several times. unit is workign as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ07
Near Washington, DC 20011
Samuel R.
Job Details: 05/20/2022
cx complaint unit door is hot.inspected unit and found mullion to stay on and cause unit to sweat.unit will need a new door mullion WP12722803AP 3 tribles; ordrng 1 WP12722803AP (mullion)
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVMS01
Near Olney, MD 20832
Julian H.
Job Details: 05/20/2022
CX complaint about unit not coming on inspected and found both cavities @ room temp no fans or compressor running went to the back and reset power for 5 min control started to beep no power to compressor or fans turned on/off couple of times finally got compressor going but fans and system kept pulsting issue with control board need kit CX DONT WANT TO CONTINUE JUST YET PAID FOR SVC CALL ONLY; ordrng 1 W10823803 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Fallston, MD 21047
Neil H.
Job Details: 05/20/2022
cx compaint the door sqealing used washers to raise off the bracket unit checked good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Gore, VA 22637
Daniel J.
Job Details: 05/20/2022
customer stated unit lost power and not cooling reset braker on sunday and it has been working every since removed back panel to access harness no loose connections reconnected unit powered back up as normal called tech line sr 7733707584 no known issuses 120 vac at outlet possible power failure or tripped breaker no visable signs of unit failing while working as it should
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM04
Near Ruther Glen, VA 22546
Thomas B.
Job Details: 05/20/2022
"Cx complaint unit is not working properly inspected unit removed and replaced the evaporator, drier, and coupler tested and inspected for proper use unit now functions normally informed cx to allow 24 hours to reach optimal temperatures"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Stephenson, VA 22656
Daniel J.
Job Details: 05/20/2022
complaint no ice production cycled ice maker heard valve activate no water entered tray turned valve opposite direction cycled water entered tray spoke with customer also said icecream is soft removed evap cover top two coils in back frost but no where else reisntalled cover waited same no change heater cold spoke with seal syst tech ordering following complaint also for fridge gasket ordering customer upset with performance and amount of vists for a new frigde installed new theristor; ordrng 1 W11562258 (evap) and 1 W11488141 (lokrig parts) and 1 W11582592 (compressor) and 2 W11504415 (coupler)s and 1 W11332034 (lokrig parts) and 1 WPW10143759 (die dryer) and 1 W10838574 (gasket)
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Midlothian, VA 23114
Joseph D.
Job Details: 05/20/2022
"replaced failed heater, and unit now no longer leaking. no damage noted."
We serviced a
MAYTAG O.T.R MICROWAVE
Model MMV4205FZ3
Near Bowie, MD 20721
Shane B.
Job Details: 05/20/2022
installed mag and tested unit several times. it worked every time. unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model GFE471LVS0
Near Westminster, MD 21158
Marc M.
Job Details: 05/20/2022
installed parts and tested unit. unit now checksg ood
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319EBS3
Near Clinton, MD 20735
Robert A.
Job Details: 05/20/2022
I installed the ordered part and collected the labor charge (110) and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ08
Near Virginia Beach, VA 23451
Carl A.
Job Details: 05/20/2022
"cx complainr of unit not cooling called techline spoke Jole took temp readings of 34 in ffc 2 in ff was advise not to replace and parts at this time as they feel it is a supply issue advise cx may need electrician tested outlet wit outlet tester tested corrcetly wired,tested outle wire meter outl checked good 120 on hot side and nutral and gound 0 7733700661 found compressor going in to ovewr load and shuuting down windings while compressor was hot 11,9,16 ohms ,when compressor cooled down windings were 7 ohms and 5.6 ohms on run winds ordering seal system work.; ordrng 1 W11546605 ( Evaporator) and 2 W11504449 (4/2 Nr Al 00 (capillary Tube To Evaporator)s and 1 W11506619 (COUPLER) and 1 W11580057 (COMPRESSOR) and 1 W11504415 (COUPLER) and 2 W11504431 ( 7/5 Nr Ms 00 (high Pressure Side To Compressor))s and 2 WPW10143759 (Refrigerator Filter Drier)s and 2 W11504433 ( 6/4 Nr Ms 00 (heat Loop To Drier))s and 2 W11504447 (5/1.8 Nr Ms 00 (capillary Tube To Drier))s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Stephenson, VA 22656
Daniel J.
Job Details: 05/20/2022
dent in freezer door near kitchenaid logo door not received as of 5/20 confirmed dent and model and sn new construction; ordrng 1 w10821257 (freezer door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2772HEZ00
Near Chantilly, VA 20152
Demonte S.
Job Details: 05/20/2022
"Inspected the unit. Found that the cx is saying that the Refrigerator is making a pump noise / Refrigerator was loosing power / No Refrigerator Lights. Checked the power to the Refrigerator. I'm getting 121.4 volts. Compressor, Freezer Fans, Ice Box Fan & Damper Control are working. Refrigerator isn't loosing power when I open the Doors. ( Advised that the cx makes a video of this happening.) Installed L.e.d. Light to Freezer. All Lights are working properly.( special project #: S191AQ Parts & Labor. Technical service pointer # W11460554.) Cx paid for the Service call by Card. Cx is paid in full. If the cx calls back order the Control Board = W11224256, Freezer Fan Motor = W11224591. Don't go without parts.; used 1 W10695459 ( Whirlpool Refrigerator LED Light Module) from stock"
We serviced a
AMANA RANGE
Model ACR4303MFS4
Near Norfolk, VA 23503
Jason T.
Job Details: 05/20/2022
"Cx complaint, will not start a bake cycle, verified vac at the terminal block connection, found relay not cycling power to the bake element. Installed pre-i'd control, verified all unit functions for proper operation...working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Haymarket, VA 20169
Demonte S.
Job Details: 05/20/2022
Cx states he will not pay for Labor or parts. So I advised that the cx talks with our office. Cx states he already did. The girl who he was talking to on the phone didn't want to answer any of his questions. Cx also states he can do all this him self. So at this point I left the job site.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Reinholds, PA 17569
Justin L.
Job Details: 05/20/2022
cx complaint unit randomly shuts off in mid cycle. was able to access unit and found it running. verified volatge at terminal block and air flow was good. unable to replicate the issue at this time if it happens again cx will reach out as of now no further work needed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Haymarket, VA 20169
Ezra M.
Job Details: 05/20/2022
installed new dispenser. verified operation.
We serviced a
WHIRLPOOL ICE MAKER
Model KUID308HPS00
Near Wyomissing, PA 19610
Justin L.
Job Details: 05/20/2022
"cx complaint unit had not made ice after last repair. was able to access unit and found that it filled, drained, recirculated, compresor ran, condensor fan ran and evap just wasnt cooling. Spoke with Sealed system tech MM and ordering a 4 count sealed system repair once parts are in office will need to call in and set return; ordrng 1 WP2313624 (condensor) and 1 WPW10200037 (drier) and 1 WPW10605286 (compressor) and 1 WPW10218037 (evaporator)"
We serviced a
WHIRLPOOL OVEN
Model WEE745H0FS2
Near Fredericksburg, VA 22406
Robert W.
Job Details: 05/20/2022
Cx complaint is the unit isnt heating properly cooktop is still working. Inspected unit ran diag and unit has no error codes then pulled unit out to test power and found the terminal block on L1 burnt up. Ordering Terminal block and bare wire adaptor.; ordrng 1 WPW10245259 (Terminal block) and 1 WPW10281322 (bare wire adaptor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Norfolk, VA 23505
Jason T.
Job Details: 05/20/2022
"Cx complaint, no ice production, ran factory diagnostic test # 36...weak ice box fan motor. Installed pre-i'd ice box fan motor, verified icemaker fill-harvest tested for proper air flow, cooling-freezing...working as designed."
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Haymarket, VA 20169
Ezra M.
Job Details: 05/20/2022
"installed new cooling fan, tested, sounds normal."
We serviced a
JENNAIR DBL WALL OVEN
Model JJW3830DS02
Near Vienna, VA 22182
Christian C.
Job Details: 05/20/2022
Cx complaint of F2E1 error. Inspected unit found F2E1 error as I arrived. Unable to get into diag to see any other errors. All connections secure. Ordering console.; ordrng 1 W11232121 (console)
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JS3
Near Westminster, MD 21158
Marc M.
Job Details: 05/20/2022
cx complaint unit heating left rear burner on cooktop while oven is in use. inspected unit and found that this is result of the atmospheric vetn on back of the oven cavity that when cooking at high temps or long intervals the unit is eminating heat at that location. explained to cx that the unit passes all guidlines mandated by the uderwriters laboratories and unit checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Washington, DC 20016
Samuel R.
Job Details: 05/20/2022
could not install parts due to how unit is installed.will have dicconect various items to get unit out.water line is very short making it difficult to remove.also power line is short and so will have to be diisconnected.unit sits very tight in area its in.gonna take serval adjusmtns to get unit out and in.will need extra time; ordrng 1 2xlabor (2x labor)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Perry Hall, MD 21128
Neil H.
Job Details: 05/20/2022
"f7e1f9e1error wash motor failure new motor needed; ordrng 1 W11416363 (Motor & Sump Assembly) and 1 W11497943 (Motor, Drain)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRV22FVBL00
Near York, PA 17406
Bernard M.
Job Details: 05/20/2022
"Replaced start device, once power restored the device clicked and compressor came on and ran as intended. Unit checks good"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Hagerstown, MD 21742
Danny R.
Job Details: 05/20/2022
installed parts checksok
We serviced a
WHIRLPOOL DISHWASHER
Model DU1145XTPBA
Near Berryville, VA 22611
Daniel J.
Job Details: 05/20/2022
clean light flashing unit wont start entered diag ran through no faults checked bi metal con ran dry through diag confirmed 123 vac from control still no heat from heater sugguest new element customer paid in full with cc; ordrng 1 W10518394 (heater)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Crozet, VA 22932
Eric F.
Job Details: 05/20/2022
"Installed heater, calibrated unit."
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS02
Near York, PA 17403
Drew B.
Job Details: 05/20/2022
cx complaint that unit is making a loud when running flames and also has the rf burner making clicking at random times even when not being touched.. will need the following parts unit is in counter directly above the electric single wall oven and in order to remove and gain access will to lift cooktop up and or remove the wall oven on moving blanket on floor.; ordrng 2 W11199023 (valve-brnr)s
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near New Oxford, PA 17350
Sal R.
Job Details: 05/20/2022
"Per the previouse tech, i was ablew to access and replace the control and the console. I then recalibrated and ran a auto test. Unit test good."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Berryville, VA 22611
Daniel J.
Job Details: 05/20/2022
per notes replaced harness control and back panel testd burners all working and tested oven working as it should
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Washington, DC 20011
Samuel R.
Job Details: 05/20/2022
replaced door gasket
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Bowie, MD 20721
Shane B.
Job Details: 05/20/2022
installed both ordered parts. calibrated and tested unit for cx. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Alexandria, VA 22315
Lloyd B.
Job Details: 05/20/2022
Cx complained the unit did not make ice. Inspected the unit and found the ice maker receives 120v but does not cycle. Installed new IMA and tested and it cycled and began a harvest. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Aldie, VA 20105
Richard B.
Job Details: 05/20/2022
"CX complant, Water standing in machine and dosent wasg m Never worked. Inspected unit and found standing water in tub , Found no drain knock out done, Knocked outt drauin plug and drained machine,Found no errror codes Did a test wash and machine filled , then washed . Good wash pressure . good heat and good drain, Machine working as designed, Job completed, RB"
We serviced a
WHIRLPOOL RANGE
Model KCGC506JSS00
Near Earleville, MD 21919
Emmanuel R.
Job Details: 05/20/2022
"Cs dual burner are not lighting correctly. Confirmed complain. On the right front dual burner the orfice holder are defective not allowing properly fuel/air mixture. you have to blow on it to get it lite. Replaced the ignitor on Rf because it was misaligned spark going sideways but still does light on its own. The left front dual burner also has the same issue. ordering orfice holders and a Lp conversion kit. Threads are stripped on rf orfice holder ,orfice wont tighten.; ordrng 2 W11337062 (orfice holder FR,FL)s and 2 W11344539 (Flame spreader)s and 2 W10892435 (orfices simmer)s and 2 W10892422 (orfice 12.5k main)s"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Dumfries, VA 22026
Robert W.
Job Details: 05/20/2022
Replaced bake ignintor and tested unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Falls Church, VA 22043
Christian C.
Job Details: 05/20/2022
Cx complaint unit is constantly running. Inspected unit cx said they had the temp settings to 5 bars on both sections. Explained to cx that this will cause the unit to run more often to get the sections to the temp settings chosen. Reset temp to the recommended 3 bars. Evap fan running fine. All sensors passed tests. No gaps in gaskets. Unit is working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KUDR02FSSS1
Near Derwood, MD 20855
Julian H.
Job Details: 05/20/2022
CX complaint about door not closing tested found it a little of level leveled front to back and side to side door was falling hard when we first came out thta could have cause hinges to bend removed racks and closed but when i put racks back in it opens by itself hinges are bend GAVE CX AN ESTIMATE FOR HINGES REPLACEMENT AND STATES HE WANTS ME TO TAKE PARTS OUT THAT WERE ALREADY INSTALL EXPLAINED THAT I CANT DO THAT HE'S VERY UPSET AND WANTS MONEY BACK TOLD HIM TO CONTACT OFFICE
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Haymarket, VA 20169
Ezra M.
Job Details: 05/20/2022
"steamed out all ice and frost, removed old rails and all shelves, dried entire inside of freezer, installed new rails and light switch, verified door closing smoothly and properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Ashburn, VA 20148
Richard B.
Job Details: 05/20/2022
"CX complant/ Freezer freezing. Inspected unit and found vents blocked with frozen food. Found ice buildup on evap and drain clogged. Cleared ice , advised CX to not block vents and cleared drain. Freezer working as designed now. Job completed, RB"
We serviced a
AMANA RANGE
Model ACR4303MFW4
Near New Cumberland, PA 17070
Bernard M.
Job Details: 05/20/2022
Cx complaint unit doesn't heat. Inspected unit and found unit has infestation. Informed cx that licensed exterminator come out and treat the home. Its possible it has control failure due to infestation. Cx will call back when treatments are complete
We serviced a
KITCHENAID RANGE
Model KSIB900ESS3
Near Bethesda, MD 20817
Roberto I.
Job Details: 05/20/2022
"CX complaint warming drawer not sliding properly.Tested drawer, found right track disconnected from the chassy. Removed drawer from tracks and properly re-installed all the parts in place making tracks tighter to the chassy by closing the angle of the hooks. Tested drawer by sliding it in and out several times. The unit worked as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near East Berlin, PA 17316
Bernard M.
Job Details: 05/20/2022
Cx complaint unit was unlevel after heater replacement. Leveled unit and made flush with countertop to the satisfaction of cx. Unit checks good
We serviced a
WHIRLPOOL RANGE
Model KCGC506JSS00
Near Woodbine, MD 21797
Brian R.
Job Details: 05/20/2022
replaced parts needed and had cx test and check unit. unit now checks. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near East Berlin, PA 17316
Bernard M.
Job Details: 05/20/2022
Cx complaint items were freezing in RC section. Inspected inside Rc and found items on top shelf up against the air vent on side of icemaker assembly. Items had ice chunks in them. Other itmes on shelves were pushed back against back wall. Instructed cx to remove items in front of vent and off back wall to provide proper air circulation throughout RC. Temps in RC and FC were set at recommended and were reading normal. No parts are needed. Cx paid 120 service fee.
We serviced a
KITCHENAID COMBO
Model KOCE500ESS06
Near Bethesda, MD 20817
Samuel R.
Job Details: 05/20/2022
found unit screen to not come on.cx advised it stopped working yester day.will be ordering console and main control W11179310 91 tribles W11093254 2 tribles will bring fuses incase.gave cx qoute fro fuses W11188752 17 tribles WPW10017410 9 tribles; ordrng 1 W11179310 (main control) and 1 W11093254 (ui board) and 1 W11188752 (fuse) and 1 WPW10017410 (fuse)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Alexandria, VA 22310
Lloyd B.
Job Details: 05/20/2022
"Cx complained the unit had heating problems. Inspected the unit and found that there is a proper 210v at the terminal and a cycling 210v at the bake and broil element. The bake element has 23 ohms and broil 16ohms neither shorted to ground. At 70 degrees, the sensor reads 1085ohms and at 350 degrees 1650 which is in range. All signs point to a control. Service declined. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Boyce, VA 22620
Daniel J.
Job Details: 05/20/2022
as per notes replaced fascia control and lid latch ran diag passed no errors also started and stop cycles unit now responding as it should
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Haymarket, VA 20169
Ezra M.
Job Details: 05/20/2022
installed new hinges and arm. verified door closing properly
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Gettysburg, PA 17325
Andrew S.
Job Details: 05/20/2022
Cx complaint is that the unit has large flames and is leaving a black suet on pans. Upon arrival I found that the Conversion kit was not correctly installed. I also found that the valve was not switched over to LP as well. I was able to install the correct orifices in there correct locations. Unit is now functioning as intended. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Gainesville, VA 20155
Demonte S.
Job Details: 05/20/2022
"Installed the Compressor, Coupler, Drier & Condenser. Pulled the Vacuum on the unit. Unit is holding the Vacuum. I then filled the unit. Unit is starting to Cool. Unit is working as Designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Woodbine, MD 21797
Brian R.
Job Details: 05/20/2022
"cx has a list on unit. lights are out in the top of FF and Freezer. found bad light under ice maker. also deli UI out as they plugged back in. she said if units working now shes not worried about it. advised after all the adjustments and checks to give unit a week or 2 and call back to we can recheck unit. moisture on ice bin door but could be from short. she will clean off unit and give some time so we can look more into unit.; ordrng 1 W11462342 (Light Module 33.68), used 1 W11462342 (Led Mod) from stock"
We serviced a
WHIRLPOOL OVEN
Model KFGD500ESS04
Near Gainesville, VA 20155
Demonte S.
Job Details: 05/20/2022
Inspected the unit. Found that the cx is saying that the Lower Oven isn't Heating. I then checked the Lower Bake Ignitor while Oven is Pre - Heating. Ignitor isn't glowing. I then checked the voltage to the Bake Ignitor. I'm getting 121.4 Volts but Ignitor isn't glowing. Unit will need the Ignitor. Cx paid in full. ; ordrng 1 WP7432P14360 (Whirlpool Oven Igniter)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Glenelg, MD 21737
Brian R.
Job Details: 05/20/2022
cx complaint is unit gets water built up at times on bottom of freezer and freezes and at times leaks out. temps and unit check. removed as much ice as we could and cleared unit and will order new advised drain hose for issue.cx is O-O-W and cx knows. as soon as part is in office will schedule. 2751.31; ordrng 1 W11084807 (Drain Tube 21.67)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hampton, VA 23605
Jason T.
Job Details: 05/20/2022
"Tech called and spoke with Liz @ 6:42 pm, store closing at 7 pm. RAC, advised currently running behind in the route, dispatched will call to schedule a return visit.; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Biglerville, PA 17307
Andrew S.
Job Details: 05/20/2022
Cx complaint is that the unit would not complete a spin cycle. Upon arrival I found an F7E9 and an F2E1. I then ran the diag test and the unit completed the tested without any errors. I then inspected the harness and drive components. I then ran the DLMS calibration test. I found that the unit is now functioning as intended. Job complete
We serviced a
KITCHENAID MICROWAVE
Model KMBP100EBS20
Near Poquoson, VA 23662
Jason T.
Job Details: 05/20/2022
"Cx complaint, will not start a cooking cycle, error code displays : open-close...after multiple attempts started to operate. Verified cabinet warped-offset at multiple contact points...pics on SD. Called tech line and spoke with Adrian Ref # 7733708033...to document findings. Per Technical support unit is non-repairable due to the cabinet warped"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Orange, VA 22960
Jerod R.
Job Details: 05/20/2022
replaced heater and tested unit is now fully functional
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHM0A
Near Hanover, PA 17331
Marc M.
Job Details: 05/20/2022
installed parts and tested unit. unit now checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near York, PA 17402
Drew B.
Job Details: 05/20/2022
cx fell under the heater recall and replaced heater tested no issues and checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Baltimore, MD 21229
Kevin P.
Job Details: 05/20/2022
"cx complaint unit not dispensing water or making ice, found water line connector cx used has a large rubber bushing inside with a very small hole in the middle for water to pass through and when connected the bushing crushes to a point it will expand and block the water from passing, ive seen the same issue with this same style od connection a few times. advised cx to shange his connection. if for some reason that doesnt fix it and cx calls back pre id a valve"