We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Georgetown, DE 19947
Michael E.
Job Details:
09/22/2023
CX complaint: door gaskets leaking air. Tested and verified complaint. I found i was not successful in getting original gaskets to seat in track properly. Replaced both door gaskets. Heated and reshaped gaskets. Tested unit and it is now working properly. Job is complete
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Barboursville, VA 22923
Eric F.
Job Details:
09/22/2023
"Confirmed cx complaint UI non responsive. Power cycled unit, tested unit, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Alexandria, VA 22308
Lloyd B.
Job Details:
09/22/2023
"Cx complained the unit did not drain. Inspected the unit and found a loose connection at the drain pump. Fixed connection and tested and it now fills, washes and drains, completed each step in diagnostics. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Newport News, VA 23606
Justin W.
Job Details:
09/22/2023
replaced ice maker tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Fairfax, VA 22030
Demonte S.
Job Details:
09/22/2023
"Installed the Compressor, Access Valve and Couplers. Pulled a Vacuum on the unit. Unit is holding a Vacuum. I then filled the unit with 2.0 Oz's of R600. Unit is starting to Cool. Unit is working as Designed. ( Any questions please check Sd Pictures.) ; used 2 W11506621 ( COUPLER ( DS / Vs)), 2 W11504415 ( COUPLER ( DS / Vs )), and 2 W11504431 ( COUPLER ( DS / Vs)) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Newport News, VA 23608
Orbie
Job Details:
09/22/2023
"cx complaint unit not working. checked unit found F7E3. found unit locking and unlocking, then locked and wouldn't unlock. 103ohm at lid lock but unit not unlocking. ordering lid latch, cam and belt just in case due to f7e3; ordrng 1 W11513248 (lid lock) and 1 W10721967 (cam) and 1 W11239857 (belt)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Germantown, MD 20874
Ricardo S.
Job Details:
09/22/2023
Replaced gaskets. unit tested and freezer door seal cks ok .. no air leak
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Harrisonburg, VA 22802
Danny R.
Job Details:
09/22/2023
installed parts checksok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608EPA01
Near Baltimore, MD 21212
Shane M.
Job Details:
09/22/2023
"cx complaintt he unit isnt rolling, found chunk taking out front right wheel, will need a support base for rightside. will need a 2nd tech, red dolly & 4x 2x4 wood. quote for the repairs $745.30 cx paid svc by card. 2 count needed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW1
Near Enola, PA 17025
Fred G.
Job Details:
09/22/2023
"cx complaint unit isnt cleaning, or drying dishes. I found 0 saved error codes. I ran auto test and found wash motor does come on. I found heater does come on and I tested the amps through the circuit and found 6.8amps. I found unit is working as design. I found unit is very dirry, it could use a good clean and a clean cycle. i called TL, advised them of the condition of the unit and that i advised unit to run 2 clean cycles with Affresh and white distilled vinager. I found food parts inside and milky water in sump hole. filter was very dirty, I was able to clean it. tested every fuction and found it to be working as design."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Washington, DC 20001
Samuel R.
Job Details:
09/22/2023
cx complaint unit is not working.inspected unit and found unit to be stuck in showroom mode.got unit out of showroom mode and unit is now working properly
We serviced a
JENNAIR REFRIGERATOR
Model JSD2789AES
Near Front Royal, VA 22630
Ezra M.
Job Details:
09/22/2023
installed defrost heater and defrost timer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHW02
Near Nottingham, MD 21236
Justin S.
Job Details:
09/22/2023
the unit was unplugged when i arrived. found the pressures were equilized to 8psi. plugged the unit in and the compressor activates and low side pressure drops to -20psi and the high side pressure is 75psi. the amp draw of the compressor is .5aac. pressurized the unit with nitrogen to 140psi andr found the unit is leaking. replaced the evaporator and repressured. the unit is still leaking and found from the tube running through the drain pan. the unit needs the tube and filter replaced; ordrng 1 W11644054 (tube) and 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Front Royal, VA 22630
Ezra M.
Job Details:
09/22/2023
"not agitating or spinning due to failed capacitor. replaced capacitor and tested, working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Frederick, MD 21701
Marc M.
Job Details:
09/22/2023
installed parts and tested unit. unit now checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Harrisonburg, VA 22801
Danny R.
Job Details:
09/22/2023
ran test 57 icemaker failed will need new icemaker; ordrng 1 W11658802 (icmaker)
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Ellicott City, MD 21042
Dustin F.
Job Details:
09/22/2023
"CX complaint: unit makes noises when it runsInspected unit, confirmed CX complaint. found blower wheel loose. resecured wheel and tested unit. unit working as intended.;"
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near Williamsburg, VA 23185
Orbie
Job Details:
09/22/2023
replaced optics from jenn-air. advised cx to monitor unit. cycled power to unit. placed old pieces back in box for cx to send back to whirlpool (steve kelly)
We serviced a
WHIRLPOOL DRYER
Model GEW9200LQ0
Near Bowie, MD 20720
Davonte
Job Details:
09/22/2023
"cx stated unit isnt drying clothes on the way, inspected unit, iunit is heating as should, and cx also felt hot air coming from unit. cx stated that he'll be looking to get new unit. collected 120"
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS309BSP01
Near Front Royal, VA 22630
Ezra M.
Job Details:
09/22/2023
"inverter arrived damaged, reordering inverter.; ordrng 1 W10217711 (inverter reorder)"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Bowie, MD 20715
Davonte
Job Details:
09/22/2023
"cx stated that refrigerator is working as should now, she kept the part just incase it started not working again. did not installed part"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Enola, PA 17025
Fred G.
Job Details:
09/22/2023
"i was able to access unit and replace the gearcase, spin basket, slider and washplate as per previous visit. tested unit and found unit now checks good."
We serviced a
AMANA REFRIGERATOR
Model ASD2628HES
Near Silver Spring, MD 20902
Brian F.
Job Details:
09/22/2023
"Removed old filter, installed new filter, tested, unit is now working properly."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HW06
Near Gordonsville, VA 22942
Eric F.
Job Details:
09/22/2023
"Confirmed cx complaint unit intermittently not heating. Cx reports it happens after cooking for 15 minutes or so. Checked unit, unit working properly. Magnetron thermostat is killing power to magnetron when it gets to a certain temperature then returning power when it cools down. This is a design feature to stop magnetron from burning out, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Silver Spring, MD 20904
Brian F.
Job Details:
09/22/2023
"Installed suspension, calibrated, ran auto test, completed with no errors. Unit is now working properly. Cx upset amount due had changed, called office, was told to collect the original quoted 75.83."
We serviced a
WHIRLPOOL UNKNOWN
Model WDT730PAHZ0
Near Hanover, PA 17331
Drew B.
Job Details:
09/22/2023
cx complaint that unit is working fine but the upper racl wheel had detached and foudn bad out dated adjusters will need new adjusters and call to resschd when approved; ordrng 1 W10712395 (adjsuters)
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290VEM7
Near Ellicott City, MD 21042
Dustin F.
Job Details:
09/22/2023
"CX complaint: FC had ice sheet and wouldnt drainInspected unit, confirmed CX complaint. Found unit falls under SP. Replaced drain tube with PRe ID drain tube kit and tested drain. unit works as intended. CX paid SVC and labor. part is covered with SP."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Leesburg, VA 20175
Simon
Job Details:
09/22/2023
CX complaints refrigrator has no power no operation not turn on.Inspected unit and found the main control burned .replaced main control .power on tested unit compressor and condeser fan works CX will wait for refrigrater to cool.unit works as designed.SZ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Frederick, MD 21702
Ricardo S.
Job Details:
09/22/2023
"Replaced parts, reset power, air flow on rc cks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV01
Near Frederick, MD 21703
Marc M.
Job Details:
09/22/2023
cx complaint unit freezing in icemaker compartment. inspected and found leaking icemaker causign sheets of ice on bottom pf bin. replaced icemaker with pre id parts and tested unit. unti nwo checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Fairfax, VA 22030
Demonte S.
Job Details:
09/22/2023
Inspected the unit. Found that the cx is saying that the Refrigerator is making a Grinding Noise. Ran Service Diagnostics on the unit. Ran Service Test 3 - Damper Control and Fan Motor Test. Damper is making a loud rattling noise. Cx confirmed this is the house that they are hearing. Unit will need Damper Control. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Mechanicsburg, PA 17055
Andrew S.
Job Details:
09/22/2023
Per previous tech I was able to access and replace the gearcase and other parts after splitting the agitator to remove it from the shaft. I then tested the unit and found that it is now functioning as intended. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5500SQ2
Near Rockville, MD 20852
Roberto I.
Job Details:
09/22/2023
Replaced timer and installed knob. Unit tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Summit Point, WV 25446
Ricky E.
Job Details:
09/22/2023
"installed parts, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Bel Air, MD 21015
Neil H.
Job Details:
09/22/2023
"REPLACED THE AUGER MOTOR,BIN AND COUPLING UNIT CHECKED GOOD DISPENSING ICE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Harrisburg, PA 17111
Cody H.
Job Details:
09/22/2023
When part was removed from box found part to be defective. Ordering RC door (white) to be used on return. CX to schedule with office when part arrives and is inspected.; ordrng 1 W11023679 (RC DOOR (white))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Wilmington, DE 19810
Frederick R.
Job Details:
09/22/2023
"CX complaint is no ice. Inspected/tested. Found 2deg in FC and 38 in RC. Both taken with thermocoupler device. Test 36 IBfan blows but slow and then pics up after about a minute. Water to IM no issue. E5 error code in test 56. 57 IM harvests with no issue. Test 58 is 01. test 15 is 02. . Ordering UI, dual valve and IM. Cannot reschedule at this time due to FBO part needed.. CX has extended warranty I took pic of.; ordrng 1 W11634312 (UI) and 1 W11482383 (valve) and 1 W11658802 (Ice Maker)"
We serviced a
WHIRLPOOL DRYER
Model GEQ8858KQ0
Near Spotsylvania Courthouse, VA 22551
Thomas B.
Job Details:
09/22/2023
Cx complaint unit starts without hitting the push to start also sparking from the timer qouted 425.99 for the repair of the timer and push to start cx paid by CC ordering parts. ; ordrng 1 WP3406725 (timer) and 1 WP3398094 (relay-pts)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Bel Air, MD 21015
Justin S.
Job Details:
09/22/2023
compressor replaced 8/28. cx says the unit is still not cooling well. found temps of 12f in the freezer and 37f in the refrigerator. set to 0f and 37f. compressor amp draw is .6aac. low side pressure is jumping between -10psi and -20psi. high side pressure is 80psi. unplugged the unit and pressures equilized to 12psi. called tech support and spoke with an austin. pressurized the unit with nitrogen to 140psi and checked for leaks. bubble checked for leaks and didnt find anything. pressure dropping 2psi in 20 minutes. called tech support back and spoke with a bruce. under review
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Oxford, PA 17350
Drew B.
Job Details:
09/22/2023
replaced all parts and tested and now checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Odenton, MD 21113
Davonte
Job Details:
09/22/2023
"cx complained unit wasnt cooling in the rc side, confirmed cx complaint,. unit on rc side was at 71 temos, fc side was at 2 degrees. inspected unit, evap had frost pattern. held door switch in to see if evap fan would turn on but didnt. installed new evap fan motor, but motor was spinning at a low rpm. fan was defective. orderring new fan; ordrng 1 W11024089 (evap motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Fishersville, VA 22939
Danny R.
Job Details:
09/22/2023
called tch line unit is making ice chut is keeping ice in chut and not letting it out will need to reorder door dent at top of door cx also wants doors picked up he is handicapped and cant move them; ordrng 1 LW11026363 (dor-fip)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Laurel, MD 20723
Emmanuel R.
Job Details:
09/22/2023
"Cs unit is not drying clothes and making a noise, Confirmed complaint. I found the error codes f2e1 HMI stuck key, UI is working ok at this time I beleive customer is holding the button down too long. I also found 2 rollers and the idler pulley making squealing noise. Ordering rollers and idler. Also found the exhaust vent is restricted, i showed customer the squirl cage and it was blocked with lint. Advise to call a exhuast vent cleaning svc.; ordrng 2 WPW10314173 (rollers)s and 1 W10837240 (idler)"
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Severna Park, MD 21146
Israel R.
Job Details:
09/22/2023
Customer complaint unit is not heating the Left front burner. I found it off. I tested powr from the switch to the terminal and is getting 240VAC. Tested burner and is 23 ohms. I reseated the burner and the burner is heating. May have been loose unit is back to normal operations. No pop left dispatched on.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Bel Air, MD 21015
Neil H.
Job Details:
09/22/2023
REPLACED THE PANEL UNIT CHECKED GOOD.
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Manassas, VA 20109
Daniel J.
Job Details:
09/22/2023
spoke with customer unit has been running no errors stored replaced damaged console unit powwers up and responds to key pad
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVB2
Near Falls Church, VA 22046
Christian C.
Job Details:
09/22/2023
"Cx complaint unit is not working. Inspected unit foud F 1E1 control pilot stuck on, F4E1 diverter cannot find position, and F8E3 cold incoming water."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Oakton, VA 22031
Jason A.
Job Details:
09/22/2023
Prior 30days. CX complaint FRIDGE ice in FC dripping from back. See SDpics. Checked AVG temp history & defrost style = GLOBAL 01. Test defrost heater until timed out. & saw water dripping from behind cover. FC rails showing the same frozen lube issue > JJ; ordrng 1 W11394920 (FC evap cover) and 1 W11252097 (drain tube)
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Ellicott City, MD 21042
Dustin F.
Job Details:
09/22/2023
"CX complaint: not drainingInspected unit, confirmed F9E1 code.Checked resistance, found drain pump reading open at control. tilted unit back, found harnass had been severed. replaced lower harnass ran diagnostic cycle. then tested all components independantly. confirtmed unit now working as intended."
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EHL02
Near Stone Ridge, VA 20105
Richard B.
Job Details:
09/22/2023
"CX complant. No ice , Prior diagnosis found unit needs ice maker , Installed ice maker , Advised CX to discard first two batches of ice. RB"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Odenton, MD 21113
Davonte
Job Details:
09/22/2023
"cx complained door wouldnt close, couldnt confirm cx complaint, door open and closes as should. door isnt coming in contact with door switches. have to push middle of door, then unit would turn on. odering door switch as well. use if needed. will use hinges on return visit; ordrng 1 W10211972 (door switch)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Mount Joy, PA 17552
Sal R.
Job Details:
09/22/2023
CX complai t was that the unti had a buring sell. I found that CX was washing large comforter with towels. I found that the drive pulley was rubbing on the insode of the sheild. I was able to lower all 4 feet inorder to raise the unit off of the floor. I recalibrated the unit and ran 2 auto test. UNit completed test with out issues. Unit is opperating as designed. CX install and instruct fulfilled.
We serviced a
WHIRLPOOL WASHER
Model WFW7590FW0
Near Potomac, MD 20854
Julian H.
Job Details:
09/22/2023
CX complaint about unit not spinning inspected put unit on test mode error F9E1 long drain let auto test goign & taking a very long time to drain went to the back & access filter from drain completely clogged remove all items tested & working properly CX PIF THRU APP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Waynesboro, VA 22980
Danny R.
Job Details:
09/22/2023
unit will need door and handle both ar scratched and needed; ordrng 1 W11435354 (door pantry) and 1 W11045125 (handle)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Norfolk, VA 23508
Carl A.
Job Details:
09/22/2023
replaced both doors tested unit works as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Farmville, VA 23901
Kyle A.
Job Details:
09/22/2023
Changed splutch and tested unit and unit is now as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Midlothian, VA 23113
John P.
Job Details:
09/22/2023
Found noise coming from ff evap fan. Ordering fan assembly.; ordrng 1 W11610999 (Cover)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Madison Heights, VA 24572
Kyle A.
Job Details:
09/22/2023
Cx complaint of unit not working. Did confirm connection for capacitor barely seated. Reseated connector and unit is now as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Midlothian, VA 23114
John P.
Job Details:
09/22/2023
Confirmed per pointer unit with fresh colored bushings around heater and found water had dripped onto some assembly shorting our motor ordering motor.; ordrng 1 W11460945 (Sump)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Danville, VA 24540
Kyle A.
Job Details:
09/22/2023
Installed parts and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW7590FW0
Near Hampstead, MD 21074
Bernard M.
Job Details:
09/22/2023
"Replaced allm parts per previous tech, ran test cycle unit completed test without issues and no leaks were found. Unit checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ20
Near Roanoke, VA 24018
Kyle A.
Job Details:
09/22/2023
Installed drain pump and unit is now as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Mechanicsville, VA 23111
Chris B.
Job Details:
09/22/2023
cx comp unit will overflow im with water insp unit apon arrival cx had water turned off turned water no flow to front dispoencer can hear relay click and found 120v to inlet valve but valve not humming or anything ordering valve to complete repair; ordrng 1 W11482025 (valve) and 1 W11482383 (daul vale)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Roanoke, VA 24012
Kyle A.
Job Details:
09/22/2023
Changed part and unit is now as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Richmond, VA 23222
Chris B.
Job Details:
09/22/2023
cx comp unit grinds very loud when washing insp unit conf cx comp found gear case leaking oil ordering gear case to complete repair; ordrng 1 W11454372 (gear case) and 1 W10832724 (motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lexington, VA 24450
Kyle A.
Job Details:
09/22/2023
Replace control and tested unit and unit is now as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS01
Near Fairfax, VA 22030
Demonte S.
Job Details:
09/22/2023
"Installed the Mylar Screws, Extensions and Hinge Pin. Tested the unit. All Lights are illuminating. No noise when doors are opening. Unit is working as Designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Spotsylvania Courthouse, VA 22553
Thomas B.
Job Details:
09/22/2023
Cx complaint unit is not working properly inspected unit removed and replaced the led module and the ice maker assy tested for proper use unit now functions Normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Frederick, MD 21701
Marc M.
Job Details:
09/22/2023
"cx complaint unit has an oily substance on the middle shelf of the fc. inspected and cannot idenitfy a source of the 'oil'. cx had wiped up most of it and no more was produced since then, between that and the location of th4e substance and that the unit is cooling effectively it is very unlikely that the oil is from the unit. unit appears to check good as of today. took pics and doc."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Myrtle Beach, SC 29579
Paul F.
Job Details:
09/22/2023
Installed new interlock. Found unit still giving issues. Also found cabinet damaged and that cannot be repaired. Called tech line and sent photos and they sent it in for review.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Derwood, MD 20855
Ricardo S.
Job Details:
09/22/2023
"Cx complains that the ice maker leaks from day one, inpsected unit, the ice fill tube is out of place, reset power, ice mkaer and fill tube works fine"
We serviced a
WHIRLPOOL ICE MAKER
Model WRS321SDHZ08
Near Richmond, VA 23231
Chris B.
Job Details:
09/22/2023
cx comp unit bin will not hold ice and IM will not stop insp unit found ice falling threw bin unit will need bin please ship to cx WPW10558424; ordrng 1 WPW10558424 (bin)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALZ1
Near Myrtle Beach, SC 29579
Paul F.
Job Details:
09/22/2023
Customer complaint is unit door hits something when opening. Found the toe plate was installed backwards. Reinstalled all check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Manassas, VA 20109
Daniel J.
Job Details:
09/22/2023
per notes replaced diffuser held switch down opened and released closed informed customer the water first entering cup when dispesned is water stored in line and that blocking the back wall can result in warmer areas and also freezing of items
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Spotsylvania Courthouse, VA 22551
Thomas B.
Job Details:
09/22/2023
Cx complaint unit is not working properly inspected unit cx states the unit works properly and completely goes through cycle however if she runs unit back to back and puts in second load unit cycles Leds and nothing works cx unpluggs and is able to use again called whirlpool TechLine who states to replace the control. If that doesn't work for them to replace User interface assy next. Replaced the Control board
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Myrtle Beach, SC 29579
Paul F.
Job Details:
09/22/2023
"Customers complaint is unit not washing. Found water valve is getting 120 volts but not opening. Customers approved estimate, I collected full amount.; ordrng 1 W11434044 (water valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Chesapeake, VA 23325
Zachery R.
Job Details:
09/22/2023
"upon arrival called techline, documented with techline, was advised unit working as designed and have cx monitor unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Front Royal, VA 22630
Ezra M.
Job Details:
09/22/2023
"unit leaking from dual valve. replaced valve, tested, no longer leaking"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Myrtle Beach, SC 29572
Paul F.
Job Details:
09/22/2023
"Customer complaint is burner not light properly. Found burner misaligned, Reinstalled all check ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Chesapeake, VA 23322
Zachery R.
Job Details:
09/22/2023
"cx complaint unit leaking. checked unit, come to find rust around vent wax motor, could not duplicate leak. ordering vent wax motor to complete repair. also ordering door panel due to rust from defective wax motor; ordrng 1 WPW10428211 (vent asm) and 1 W11116420 (panel) and 2 W10826179 (screw)s and 2 W11157086 (stud)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs571cihz00
Near Hanover, PA 17331
Bernard M.
Job Details:
09/22/2023
"Cx complaint unit dispenses water when calling for water in icemaker. Inspected icemaker and it overfilled and froze. Ran test 44 and the tray flipped over but didn't dump. Removed ice manually and icemaker didn't reset to fill. When dispensing water from door the fill tube for icemaker also dispenses. The dual valve doesn't close. Ordering icemaker and will use valve for return. Set return for 9/26, office will contact cx with time frame; ordrng 1 W10873791 (icemaker)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KWH1
Near Myrtle Beach, SC 29572
Paul F.
Job Details:
09/22/2023
Customers complaint is unit leaking. pulled the unit all the way out and found a loose connection on the drain hose. Reinstalled all check ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Richmond, VA 23234
Chris B.
Job Details:
09/22/2023
cx comp unit will not go threw cycles and will randomly stop insp and unit is loud unit found f0e2 over suds f5e4 lid not open between cycles stored tested unit threw diag mode found belt gaurd hiting belt and splutch unit will need belt gaurd and two screwsW11573574 to complete reapir ; ordrng 1 W11409708 (gaurd) and 2 W11573574 (screws)s
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Yorktown, VA 23692
Justin W.
Job Details:
09/22/2023
cx complaint unit noisy during use. no error codes performed dlms calibration .called techline spoke to TJ unit as designed
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Conway, SC 29526
Paul F.
Job Details:
09/22/2023
Installed new parts. All check ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS
Near Leesburg, VA 20176
Simon
Job Details:
09/22/2023
CX comlaints the DW keeps beeping saying the drip tray full.Inspected unit and fpund error code F8E4 .cleaned switch float.unit tested .unit works as designed.SZ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Front Royal, VA 22630
Ezra M.
Job Details:
09/22/2023
installed new ice bin
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near North Myrtle Beach, SC 29582
Paul F.
Job Details:
09/22/2023
Installed new part. All check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Chesapeake, VA 23322
Zachery R.
Job Details:
09/22/2023
"cx complaint gasket defective on right side door. verified issue. replaced gasket, fluffed gasket, advised cx to monitor unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Midlothian, VA 23114
Joseph D.
Job Details:
09/22/2023
Door harness checks good power to ice maker proper ice maker will fill when jumped when running motor pops and stalls however ordering ice maker.; ordrng 1 WPW10300022 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Longs, SC 29568
Paul F.
Job Details:
09/22/2023
Customers complaint is unit not defrosting properly. In dignostics the bimetal checks ok and it will go into defrost in diagnostics. NTO controls.; ordrng 1 W11566894 (control) and 1 W11595219 (UI)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Severna Park, MD 21146
Israel R.
Job Details:
09/22/2023
Customer complaint unit is making loud noises. I tested the unit and found the unit is making noises when it tries to stop the sping. I found the splutch is wearing out. and the teeth are hopping. and the tub is rubbing on the floor when is full. Ordering splutch and suspension.; ordrng 1 W11130362 (suspension) and 1 W10721967 (drive pulley)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Charles City, VA 23030
Chris B.
Job Details:
09/22/2023
installed control valve and switches could not test unit due to no water supply
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Longs, SC 29568
Paul F.
Job Details:
09/22/2023
Installed new part all check ok
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Salunga-Landisville, PA 17538
Sal R.
Job Details:
09/22/2023
CX concerns were noise during the agitation cycels and opperation and leanth of differant cycles. I was able to edjucated elderly CX on her new top load washer and its opperation and maintenance after replacing her 17 year old Front loading GE washer. UNit has no stored error codes and completes auto test cycles with out issues. I ran 2 auto test and several manuel test cycles as well as recalibration . UNit is opperating as designed. CX install and instruct visit fulfilled
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Beltsville, MD 20705
Brian F.
Job Details:
09/22/2023
"Cx states low flame on surface burners, tested and confirmed. Tested supply pressure, measured 7 inches water column, installed regulator, tested, flames still low. Tested pressure at burners, measured 5 inches water column, should be enough gas pressure, unit appears to have LP orifices installed. Ordering natural gas burner orifices.; ordrng 1 WP98017349 (orifice) and 1 WPW10170506 (spud-orfce) and 2 WP98017348 (orifice)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fredericksburg, VA 22407
Thomas B.
Job Details:
09/22/2023
Cx complaint unit is not working properly inspected unit removed and replaced the compressor and drier filled with R600A tested and inspected for proper use unit now functions Normally
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPS01
Near Falls Church, VA 22043
Christian C.
Job Details:
09/22/2023
Cx complaint unit is not working and no filter. Inspected unit found power connection to drain pump loose. Secured connection. Cx said no filter was installed. Advised filter is part of cx maintenance. Cx will purchase their filter. Unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Stone Ridge, VA 20105
Richard B.
Job Details:
09/22/2023
"CX complant. Door damaged. Inspected door that was sent . And hinge cover bent and discolored. Found top right corner of door is damaged , dented in . Also middle outside edge is damaged from something 1/2 inch wide pressing into the outside corner creassing the corner . Reordering door assembly. Further work needed. RB; ordrng 1 w11593330 (door stainless)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Midlothian, VA 23112
John P.
Job Details:
09/22/2023
CX complaint unit not heating up checked unit found broill element wire not seated on control seated broil element wire into control connector tested working as designed